Department of justice block malware help

[cptnclutch]

It looks like everything is fixed ty very much

[kuttus]

Okay Great to hear that everything seems good... There is a possibility that there may some more infections hiding in your computer. So in order to make sure there is no more infections remaining we have to run few more tools and check the logfiles..

I hops you are also ready now...

Can you please run again HitmanPro and save a log.
STEP 1: Run a HitmanPro scan

1. Download the latest official version of HitmanPro.
   HITMANPRO DOWNLOAD LINK (This link will open a download page in a new window from where you can download HitmanPro)
2. Start HitmanPro by double clicking on the previously downloaded file. and then following the prompts.
   
3. Once the scan is complete, a screen displaying all the malicious files that the program found will be shown as seen in the image below.After reviewing each malicious object click Next .
   
4. Click Activate free license to start the free 30 days trial and remove the malicious files.
   
5. HitmanPro will now start removing the infected objects, and in some instances, may suggest a reboot in order to completely remove the malware from your system. In this scenario, always confirm the reboot action to be on the safe side.
   

Add to your next reply, any log that HitmanPro might generate.

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STEP 2: Run a scan with AdwCleaner

1. Download AdwCleaner from the below link.
   ADWCLEANER DOWNLAOD LINK (This link will automatically download Security Check on your computer)


2. Close all open programs and internet browsers.
3. Double click on adwcleaner.exe to run the tool.
4. Click on Delete,then confirm each time with Ok.
5. Your computer will be rebooted automatically. A text file will open after the restart.
6. Please post the contents of that logfile with your next reply.
7. You can find the logfile at C:\AdwCleaner[S1].txt as well.

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STEP 3: Run Temp File Cleaner by OldTimer

1. You can download the TFC utility from the below link
   TFC DOWNLOAD LINK (This link will automatically download Temp File Cleaner on your computer)
2. Please double-click TFC.exe to run it. (Note: If you are running on Vista or 7, right-click on the file and choose Run As Administrator).
3. It will close all programs when run, so make sure you have saved all your work before you begin.
4. Click the Start button to begin the process. Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. Let it run uninterrupted to completion.
5. Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.

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[kuttus]

Hi ,

Is everything working fine on your computer now? is there anything else that we can assist you with ?