How to easily remove Desk 365 virus (Removal Guide)

Desk 365 is a potentially unwanted program, which is promoted via other free downloads, and while this program itself is not a virus, during its setup process users will be prompted to install adware and browser hijackers on their computers.
[Image: Desk 365 virus]
Desk 365 is a desktop shortcut managed application that is typically added when you install another free software (video recording/streaming, download-managers or PDF creators) that had bundled into their installation this program. Very often users have no idea where did it come from, so it’s not surprising at all that most of them assume that Desk 365 is a virus. This program is also bundled within the custom installer on many reputable download sites, so if you have downloaded a software from these websites, chances are that Desk 365 was installed during the software setup process.

Desk 365 it’s technically not a virus, but it does exhibit plenty of malicious traits, such as rootkit capabilities to hook deep into the operating system, browser hijacking, and in general just interfering with the user experience. The industry generally refers to it as a “PUP,” or potentially unwanted program.

The Desk 365 installer is packed with JollyWallet, Conduit Search, Value Apps, FindLyrics, LyricsPal and other malicious or unwanted programs.

If you agree to install this adware programs, your browser homepage and default search engine will be changed, and you will see advertising banners and adware pop-ups on the webpages that you are visiting.
When you uninstall Desk 365 from your computer, your web browser’s default settings will not be restored, and this malicious programs will not be removed.

You should always pay attention when installing software because often, a software installer includes optional installs, such as this Desk 365. Be very careful what you agree to install.
Always opt for the custom installation and deselect anything that is not familiar, especially optional software that you never wanted to download and install in the first place. It goes without saying that you should not install software that you don’t trust.

Desk 365 – Virus Removal Guide

This page is a comprehensive guide, which will remove Desk 365 pop-ups from your computer, and any other adware program that may have been installed during the the setup process.
Please perform all the steps in the correct order. If you have any questions or doubt at any point, STOP and ask for our assistance.
STEP 1: Uninstall Desk 365 programs from your computer
STEP 2: Remove Desk 365 adware with AdwCleaner
STEP 3: Remove Desk 365 browser hijackers with Junkware Removal Tool
STEP 4: Remove Desk 365 virus with Malwarebytes Anti-Malware Free
STEP 5: Double-check for the Desk 365 infection with HitmanPro

STEP 1 : Uninstall Desk 365 programs from your computer

In our case the Desk 365 has installed three programs (Yontoo, Desk 365 and Pc Optimizer Pro), however there are many other programs that may be installed with this program. In this first step, we will try to identify and remove any malicious program that might be installed on your computer.

  1. To uninstall the Desk 365 program from your computer, click the Start button, then select Control Panel, and click on Uninstall a program.
    If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for “control panel“. Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control Panel from there, then select Uninstall a program.
    [Image: Uninstall a program]
  2. When the Add/Remove Programs or the Uninstall a Program screen is displayed, scroll through the list of currently installed programs and uninstall Desk 365 (337 Technology Limited), Yontoo and any other recently installed or unknown programs from your computer.
    [Image: Uninstall Desk 365 program from Windows]

Depending on what program has installed Desk 365, the above programs may have a different name or not be installed on your computer. If you cannot find any unwanted programs on your computer, you can proceed with the next step.


STEP 2: Remove Desk 365 adware from your computer with AdwCleaner

The AdwCleaner utility will scan your computer for Desk 365 adware, that may have been installed on your computer without your knowledge.

  1. You can download AdwCleaner utility from the below link.
    ADWCLEANER DOWNLOAD LINK (This link will automatically download AdwCleaner on your computer)
  2. Before starting AdwCleaner, close all open programs and internet browsers, then double-click on the AdwCleaner icon.
    [Image: AdwCleaner Icon]
    If Windows prompts you as to whether or not you wish to run AdwCleaner, please allow it to run.
  3. When the AdwCleaner program will open, click on the Search button as shown below.
    [Image: AdwCleaner scanning for Desk 365 Search]
    The program will now start to search for Desk 365 adware that may be installed on your computer. When it has finished it will display a notepad screen that contains a log file of all the Desk 365 browser extensions, files, and registry keys that have been detected. Unless you see a program name that you know should not be removed, please close the Notepad window and continue with the next step.
  4. To remove the Desk 365 malicious files that were detected in the previous step, please click on the Delete button on the AdwCleaner screen.
    [Image: Adwcleaner removing Desk 365 virus]
    AdwCleaner will now prompt you to save any open files or data as the program will need to reboot the computer. Please do so and then click on the OK button.
  5. AdwCleaner will now delete all detected adware from your computer. When it is done it will display an alert that explains what PUPs (Potentially Unwanted Programs) and Adware are. Please read through this information and then press the OK button. You will now be presented with an alert that states AdwCleaner needs to reboot your computer.
    Please click on the OK button to let AdwCleaner reboot your computer.

STEP 3: Remove Desk 365 browser hijackers with Junkware Removal Tool

Junkware Removal Tool is a powerful utility, which will remove Desk 365 browser hijacker from Internet Explorer, Firefox or Google Chrome.

  1. You can download the Junkware Removal Tool utility from the below link:
    JUNKWARE REMOVAL TOOL DOWNLOAD LINK (This link will automatically download the Junkware Removal Tool utility on your computer)
  2. Once Junkware Removal Tool has finished downloading, please double-click on the JRT.exe icon as seen below.
    [Image: Junkware Removal Tool]
    If Windows prompts you as to whether or not you wish to run Junkware Removal Tool, please allow it to run.
  3. Junkware Removal Tool will now start, and at the Command Prompt, you’ll need to press any key to perform a scan for the Desk 365 virus.
    [Image: Junkware Removal Tool scanning for Desk 365 virus]
    Please be patient as this can take a while to complete (up to 10 minutes) depending on your system’s specifications.
  4. When the scan Junkware Removal Tool will be completed, this utility will display a log with the malicious files and registry keys that were removed from your computer.
    [Image: Junkware Removal Tool final log]

STEP 4: Remove Desk 365 virus with Malwarebytes Anti-Malware Free

  1. You can download Malwarebytes Anti-Malware Free from the below link, then double-click on the icon named mbam-setup.exe to install this program.
    MALWAREBYTES ANTI-MALWARE DOWNLOAD LINK(This link will open a download page in a new window from where you can download Malwarebytes Anti-Malware Free)
  2. When the installation begins, keep following the prompts in order to continue with the setup process, then at the last screen click on the Finish button.
    [Image: Malwarebytes Anti-Malware final installation screen]
  3. On the Scanner tab, select Perform quick scan, and then click on the Scan button to start searching for the Desk 365 malicious files.
    [Image: Malwarebytes Anti-Malware Quick Scan]
  4. Malwarebytes’ Anti-Malware will now start scanning your computer for Desk 365 as shown below.
    [Image: Malwarebytes Anti-Malware scanning for Desk 365 virus]
  5. When the Malwarebytes Anti-Malware scan has finished, click on the Show Results button.
    [Image: Malwarebytes Anti-Malware scan results]
  6. You will now be presented with a screen showing you the computer infections that Malwarebytes Anti-Malware has detected. Make sure that everything is Checked (ticked), then click on the Remove Selected button.
    [Image: Malwarebytes Anti-Malwar removing Desk 365]

Double-check for the Desk 365 infection with HitmanPro

  1. You can download HitmanPro from the below link:
    HITMANPRO DOWNLOAD LINK (This link will open a web page from where you can download HitmanPro)
  2. Double-click on the file named HitmanPro.exe (for 32-bit versions of Windows) or HitmanPro_x64.exe (for 64-bit versions of Windows). When the program starts you will be presented with the start screen as shown below.
    HitmanPro scanner
    Click on the Next button, to install HitmanPro on your computer.
    HitmanPro installation
  3. HitmanPro will now begin to scan your computer for Desk 365 malicious files.
    HitmanPro detecting for Desk 365 virus
  4. When it has finished it will display a list of all the malware that the program found as shown in the image below. Click on the Next button, to remove Desk 365 adware.
    HitmanPro scan results
  5. Click on the Activate free license button to begin the free 30 days trial, and remove all the malicious files from your computer.
    [Image: HitmanPro 30 days activation button]

Your computer should now be free of the Desk 365 infection. If your current anti-virus solution let this infection through, you may want to consider purchasing the PRO version of Malwarebytes Anti-Malware to protect against these types of threats in the future, and perform regular computer scans with HitmanPro.
If you are still experiencing problems while trying to remove Desk 365 virus from your machine, please start a new thread in our Malware Removal Assistance

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ABOUT STELIAN PILICI

I am the creator and owner of MalwareTips.com.
My area of expertise includes malware removal and computer forensics. I'm active in the various online anti-malware communities where I do researches for new malware threats as they are released.
I live in Bucharest (Romania), where I run my own local computer repair shop.
I repair both hardware and other operating systems related issues, however most of my business is malware related problems.

You can follow me on Google+ , and I will keep you up-to-date with the latest computer infections and malware threats.

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  • Sukka

    Thank you, this really helped. That program you mentioned Yontoo, was on my computer too but with a different name, it was “WebCake 3.0″ and I searched the internet and found that it’s the same think as Yontoo

  • El Dooka

    Thanks for the help man! Our computer is now back up and running at full speed :)

  • Sherry B

    Hi,

    I’ve been trying to uninstall Desk 365, but not too sure of what to do. I only got as far as finding it in my programs and when I click on uninstall, it opens a small window. On the top of this window there’s a multicolored ball with “uninstall desk 365″ next to it. It looks like the same symbol for desk 365. It also shows these three items below it with boxes next to each of them. They are all already check marked or ticked. Okay, here’s what they are:

    Keep the configuration of the system

    Install Omiga Plus

    Install WinZipper

    What do I do? Leave these all checked/ticked? Or, do I uncheck/untick them? first before clicking on “next” which is a green box to uninstall?

    I just don’t want to be going further since I’m not sure if this is normal or not since everything I’ve looked up so far doesn’t say anything about what to do with these 3 options.

    Thanks in advance for any advice you can give!

    Sherry

    • http://malwaretips.com/ Stelian Pilici

      Hello Sherry,
      Lets try to remove this infection:
      STEP 1: Run a scan with AdwCleaner
      1. Download AdwCleaner from here: http://general-changelog-team.fr/fr/downloads/finish/20-outils-de-xplode/2-adwcleaner

      2.Close all open programs and internet browsers.

      3.Double click on adwcleaner.exe to run the tool.

      4.Click on Delete, then confirm each time with Ok.

      STEP 2: Run a scan with Junkware Removal Tool

      1.Download Junkware Removal Tool to your desktop from the below link:

      JUNKWARE REMOVAL TOOL : http://thisisudax.org/download

      2. Double-click on the JRT.exe icon to start this utility.

      3. The tool will open and start scanning your system. Please be patient as this can take a while to complete depending on your system’s specifications

      Stay safe!

      • deeps

        hi
        thankyou. adwcleaner helped to remove desk35 from my lap