How to remove “Media Viewer 1.1″ extension (Virus Removal Guide)

If you are seeing in-text and pop-up advertisements from Media Viewer 1.1 within Internet Explorer, Firefox or Google Chrome, then your computer is infected with an adware or a potentially unwanted program.
Media Viewer 1.1 is an adware program that is commonly bundled with other free programs that you download off of the Internet. Unfortunately, some free downloads do not adequately disclose that other software will also be installed and you may find that you have installed Media Viewer without your knowledge. Media Viewer 1.1 is advertised as a program that will enhance your experience while viewing a video on YouTube. Though this may sound like a useful service, the Media Viewer program can be intrusive and will display ads whether you want them to or not.
Picture of Media Viewer 1.1 virus

Picture of Media Viewer 1.1 Ads
The Media Viewer 1.1 infection is designed specifically to make money. It generates web traffic, collects sales leads for other dubious sites, and will display advertisements and sponsored links within your web browser.
Media Viewer 1.1 it’s technically not a virus, but it does exhibit plenty of malicious traits, such as rootkit capabilities to hook deep into the operating system, browser hijacking, and in general just interfering with the user experience. The industry generally refers to it as a “PUP,” or potentially unwanted program.

Media Viewer 1.1 is an ad-supported (users may see additional banner, search, pop-up, pop-under, interstitial and in-text link advertisements) cross web browser plugin for Internet Explorer, Firefox and Chrome, and distributed through various monetization platforms during installation.
Media Viewer 1.1 is typically added when you install another free software (video recording/streaming, download-managers or PDF creators) that had bundled into their installation this adware program. When you install these free programs, they will also install Media Viewer 1.1 as well. Some of the programs that are known to bundle Media Viewer 1.1 include “Youtube Downloader HD”, “Fast Free Converter”, “Mac Free Converter″ or “DVDX Player 3.2″.

Once installed, the Media Viewer 1.1 browser extension will highlight words on the websites that you are visiting transforming them into hyperlinks. These Media Viewer 1.1 links are placed inside your text (hence the name), and they come with a double underline to differentiate them from normal links. Once the user rolls the mouse over the link the advertising will pop. Should the user click on the Media Viewer 1.1 links the browser extension developer will get an affiliate revenue.
Media Viewer 1.1 will also display advertising banners on the webpages that you are visiting, and as you browse Internet, it will show coupons and other deals available on different websites.

These Media Viewer 1.1 ads will be shown as boxes containing various coupons that are available or as underlined keywords, which when clicked will display an advertisement that states it is brought to you by “Ads by Media Viewer 1.1″.

You should always pay attention when installing software because often, a software installer includes optional installs, such as this Media Viewer 1.1 adware. Be very careful what you agree to install.
Always opt for the custom installation and deselect anything that is not familiar, especially optional software that you never wanted to download and install in the first place. It goes without saying that you should not install software that you don’t trust.

How to remove Media Viewer 1.1 extension (Removal Guide)

This page is a comprehensive guide, which will remove Media Viewer 1.1 from Internet Explorer, Firefox and Google Chrome.
Please perform all the steps in the correct order. If you have any questions or doubt at any point, STOP and ask for our assistance.
STEP 1: Uninstall Media Viewer 1.1 program from your computer
STEP 2: Remove Media Viewer 1.1 extension from Internet Explorer, Firefox and Chrome
STEP 3: Remove Media Viewer 1.1 adware from Internet Explorer, Firefox and Google Chrome with AdwCleaner
STEP 4: Remove Media Viewer 1.1 virus with Malwarebytes Anti-Malware Free
STEP 5: Double-check for the Media Viewer 1.1 infection with HitmanPro

STEP 1 : Uninstall Media Viewer 1.1 program from your computer

In this first step, we will try to identify and remove any malicious program that might be installed on your computer.

  1. To uninstall the Media Viewer program from Windows XP, Windows Vista or Windows 7, click the Start button, then click on the Control Panel menu option.
    [Image: Control Panel in Windows Start Menu]
    If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for “control panel” .Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control Panel from there.
    [Image: Control Panel in Windows 8]
  2. When the Control Panel window opens click on the Uninstall a program option under Programs category. This option is shown by the arrow in the image below. If you are using the Classic View of the Control Panel, then you would double-click on the Programs and Features icon instead.
    [Image: Uninstall a program]
  3. When the Programs and Features or the Uninstall a Program screen is displayed, scroll through the list of currently installed programs and uninstall Media Viewer 1.1, LyricsViewer, LyricXeeker, Plus-HD 1.3, LyricsGet, BetterSurf, Downloadkepper, SurfEnchance, Feven 1.7, LyricsWoofer, LyricsFan, SimpleLyrics and any other recently installed or unknown programs from your computer.
    Picture of Uninstall Media Viewer 1.1 malicious program from Windows

If you are having issues while trying to uninstall the Media Viewer 1.1 program, you can use Revo Uninstaller to completely remove this unwanted program from your machine.

Depending on what program has installed the Media Viewer 1.1 adware infection, the above program may have a different name or not be installed on your computer. If you cannot find any unwanted or unknown programs on your machine, then you can proceed with the next step.


STEP 2 : Remove Media Viewer 1.1 extension from Internet Explorer, Firefox and Chrome

Remove Media Viewer 1.1 extension from Internet Explorer

  1. Open Internet Explorer, click on the gear icon [Image: icongear.jpg] (Tools for Windows XP users) at the top (far right), then click again on Internet Options.
    Internet Options in IE
  2. In the Internet Options dialog box, click on the Advanced tab, then click on the Reset button.
    Reset Internet Explorer
  3. In the Reset Internet Explorer settings section, check the Delete personal settings box, then click on Reset.
    Internet Explorer back to its default settings  to remove Media Viewer 1.1 virus
  4. When Internet Explorer finishes resetting, click Close in the confirmation dialogue box and then click OK.
  5. Close and open Internet Explorer.

Remove Media Viewer 1.1 extension from Mozilla Firefox

  1. At the top of the Firefox window, click the Firefox button, go over to the Help sub-menu (on Windows XP, click the Help menu at the top of the Firefox window), and select Troubleshooting Information.
    Firefox Troubleshooting Information
  2. Click the Reset Firefox button in the upper-right corner of the Troubleshooting Information page.
    Firefox default settings  to remove Media Viewer 1.1 virus
  3. To continue, click Reset Firefox in the confirmation window that opens.
  4. Firefox will close and be reset. When it’s done, a window will list the information that was imported. Click Finish

Remove Media Viewer 1.1 extension from Google Chrome

M

  1. Remove Media Viewer 1.1 extensions from Google Chrome.
    Click the Chrome menu Chrome menu  button on the browser toolbar, select Tools and then click on Extensions.
    Google Chrome Extensions
  2. In the Extensions tab, remove the Media Viewer 1.1 any other unknown extensions by clicking the trash can [Image: Remove an extension from Chrome] icon.
    Basically, if you have not installed an extensions then you should remove it from your web browser.
    If you cannot remove the extension, and under the trash can you can see the “Installed by enterprise policy” text, then you will need to follow our “Remove Installed by enterprise policy extension from Chrome” guide.
    Picture of Media Viewer 1.1 Chrome extension

STEP 3: Remove Media Viewer 1.1 adware from Internet Explorer, Firefox and Google Chrome with AdwCleaner

The AdwCleaner utility will scan your computer for Media Viewer 1.1 malicious files and registry keys, that may have been installed on your computer without your knowledge.

  1. You can download AdwCleaner utility from the below link.
    ADWCLEANER DOWNLOAD LINK (This link will automatically download AdwCleaner on your computer)
  2. Before starting AdwCleaner, close all open programs and internet browsers, then double-click on the AdwCleaner icon.
    Picture of AdwCleaner Icon
    If Windows prompts you as to whether or not you wish to run AdwCleaner, please allow it to run.
  3. When the AdwCleaner program will open, click on the Scan button as shown below.
    Picture of AdwCleaner Scan button
    AdwCleaner will now start to search for Media Viewer 1.1 malicious files that may be installed on your computer.
  4. To remove the Media Viewer 1.1 malicious files that were detected in the previous step, please click on the Clean button.
    Picture of AdwCleaner Clean button
    AdwCleaner will now prompt you to save any open files or data as the program will need to reboot the computer. Please do so and then click on the OK button.

STEP 5: Remove Media Viewer 1.1 virus with Malwarebytes Anti-Malware Free

Malwarebytes Anti-Malware Free utilizes Malwarebytes powerful technology to detect and remove all traces of malware including worms, trojans, rootkits, rogues, dialers, spyware and more.

  1. You can download Malwarebytes Anti-Malware Free from the below link, then double-click on the icon named mbam-setup.exe to install this program.
    MALWAREBYTES ANTI-MALWARE DOWNLOAD LINK(This link will open a download page in a new window from where you can download Malwarebytes Anti-Malware Free)
  2. When the installation begins, keep following the prompts in order to continue with the setup process, then at the last screen click on the Finish button.
    [Image: Malwarebytes Anti-Malware final installation screen]
  3. On the Scanner tab, select Perform quick scan, and then click on the Scan button to start searching for the Media Viewer 1.1 malicious files.
    [Image: Malwarebytes Anti-Malware Quick Scan]
  4. Malwarebytes’ Anti-Malware will now start scanning your computer for Media Viewer 1.1 as shown below.
    [Image: Malwarebytes Anti-Malware scanning for Media Viewer 1.1 virus]
  5. When the Malwarebytes Anti-Malware scan has finished, click on the Show Results button.
    [Image: Malwarebytes Anti-Malware scan results]
  6. You will now be presented with a screen showing you the computer infections that Malwarebytes Anti-Malware has detected. Make sure that everything is Checked (ticked), then click on the Remove Selected button.
    [Image: Malwarebytes Anti-Malware removing Media Viewer 1.1]

STEP 6: Double-check for the Media Viewer 1.1 infection with HitmanPro

HitmanPro is a second opinion scanner, designed to rescue your computer from malware (viruses, trojans, rootkits, etc.) that have infected your computer despite all the security measures you have taken (such as anti virus software, firewalls, etc.).

  1. You can download HitmanPro from the below link:
    HITMANPRO DOWNLOAD LINK (This link will open a web page from where you can download HitmanPro)
  2. Double-click on the file named HitmanPro.exe (for 32-bit versions of Windows) or HitmanPro_x64.exe (for 64-bit versions of Windows). When the program starts you will be presented with the start screen as shown below.
    HitmanPro scanner
    Click on the Next button, to install HitmanPro on your computer.
    HitmanPro installation
  3. HitmanPro will now begin to scan your computer for Media Viewer 1.1 malicious files.
    HitmanPro detecting for Media Viewer 1.1 virus
  4. When it has finished it will display a list of all the malware that the program found as shown in the image below. Click on the Next button, to remove Media Viewer 1.1 adware.
    HitmanPro scan results
  5. Click on the Activate free license button to begin the free 30 days trial, and remove all the malicious files from your computer.
    [Image: HitmanPro 30 days activation button]

Your computer should now be free of the Media Viewer 1.1 infection. If your current anti-virus solution let this infection through, you may want to consider purchasing the PRO version of Malwarebytes Anti-Malware to protect against these types of threats in the future, and perform regular computer scans with HitmanPro.
If you are still experiencing problems while trying to remove Media Viewer 1.1 from your machine, please start a new thread in our Malware Removal Assistance forum.

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ABOUT STELIAN PILICI

I am the creator and owner of MalwareTips.com.
My area of expertise includes malware removal and computer forensics. I'm active in the various online anti-malware communities where I do researches for new malware threats as they are released.
I live in Bucharest (Romania), where I run my own local computer repair shop.
I repair both hardware and other operating systems related issues, however most of my business is malware related problems.

You can follow me on Google+ , and I will keep you up-to-date with the latest computer infections and malware threats.

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