Remove Mobogenie virus (Removal Guide)

Mobogenie is a potentially unwanted program which uses the OpenCandy, Quick Downloader, Conduit and various other monetization programs to bundle with third party installers.
Mobogenie is a program that can be used to transfer pictures and other data between your PC and phone, however very often users have no idea where did it come from, so it’s not surprising at all that most of them assume that Mobogenie is a virus.
Mobogenie it’s technically not a virus, but it does exhibit plenty of malicious traits, such as rootkit capabilities to hook deep into the operating system, browser hijacking, and in general just interfering with the user experience. The industry generally refers to it as a “PUP,” or potentially unwanted program.
[Image: Mobogenie virus]

Mobogenie is a software program developed by Beijing Yang Fan Jing He Information Consulting Co. During setup, the program creates a startup registration point in Windows in order to automatically start when any user boots the PC. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The primary executable is named mobogenie.exe. A majority of users end up uninstalling this less than a week of it being installed. The setup package generally installs about 35 files and is usually about 44.39 MB (46,546,384 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows 8. While about 12% of users of Mobogenie come from the United States, it is also popular in MA and IQ.

You should always pay attention when installing software because often, a software installer includes optional installs, such as this Mobogenie adware. Be very careful what you agree to install.
Always opt for the custom installation and deselect anything that is not familiar, especially optional software that you never wanted to download and install in the first place. It goes without saying that you should not install software that you don’t trust.

How to remove Mobogenie (Virus Removal Guide)

This page is a comprehensive guide, which will remove Mobogenie pop-ups from your computer, and any other adware program that may have been installed during the the setup process.
Please perform all the steps in the correct order. If you have any questions or doubt at any point, STOP and ask for our assistance.
STEP 1: Uninstall Mobogenie programs from your computer
STEP 2: Remove Mobogenie adware with AdwCleaner
STEP 3: Remove Mobogenie browser hijackers with Junkware Removal Tool
STEP 4: Remove Mobogenie virus with Malwarebytes Anti-Malware Free
STEP 5: Double-check for the Mobogenie infection with HitmanPro

STEP 1 : Uninstall Mobogenie program from your computer

Mobogenie was installed with adware or browser hijacker program that you have recently installed on your computer. In our case Mobogenie infection was installed with an Conduit toolbar.
In this first step, we will try to identify and remove any malicious program that might be installed on your computer.

  1. To uninstall the Mobogenie program from your computer, click the Start button, then select Control Panel, and click on Uninstall a program.
    If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for “control panel“. Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control Panel from there, then select Uninstall a program.
    [Image: Uninstall a program]
  2. When the Add/Remove Programs or the Uninstall a Program screen is displayed, scroll through the list of currently installed programs and uninstall Mobogenie and any other recently installed or unknown programs from your computer.
    [Image: Uninstall Mobogenie malicious programs from Windows]

If you are having issues while trying to uninstall the Mobogenie malicious programs, you can use Revo Uninstaller to completly remove the unwated programs from your machine.
Mobogenie may also be installed on your Android phone, if you want to remove this application from your device, you can follow the below steps:

  1. Visit your device’s Settings menu > Apps or Application manager (this may differ depending on your device).
  2. Touch the Mobogenie app.
  3. Select Uninstall. That’s it, Mobogenie should be removed from your Android device, and you will NOT need to follow ant other steps.

STEP 2: Remove Mobogenie adware from your computer with AdwCleaner

The AdwCleaner utility will scan your computer for Mobogenie adware, that may have been installed on your computer without your knowledge.

  1. You can download AdwCleaner utility from the below link.
    ADWCLEANER DOWNLOAD LINK (This link will automatically download AdwCleaner on your computer)
  2. Before starting AdwCleaner, close all open programs and internet browsers, then double-click on the AdwCleaner icon.
    Picture of AdwCleaner Icon
    If Windows prompts you as to whether or not you wish to run AdwCleaner, please allow it to run.
  3. When the AdwCleaner program will open, click on the Scan button as shown below.
    Picture of AdwCleaner Scan button
    AdwCleaner will now start to search for Mobogenie malicious files that may be installed on your computer.
  4. To remove the Mobogenie malicious files that were detected in the previous step, please click on the Clean button.
    Picture of AdwCleaner Clean button
    AdwCleaner will now prompt you to save any open files or data as the program will need to reboot the computer. Please do so and then click on the OK button.

STEP 3: Remove Mobogenie browser hijackers with Junkware Removal Tool

Junkware Removal Tool is a powerful utility, which will remove Mobogenie browser hijacker from Internet Explorer, Firefox or Google Chrome.

  1. You can download the Junkware Removal Tool utility from the below link:
    JUNKWARE REMOVAL TOOL DOWNLOAD LINK (This link will automatically download the Junkware Removal Tool utility on your computer)
  2. Once Junkware Removal Tool has finished downloading, please double-click on the JRT.exe icon as seen below.
    [Image: Junkware Removal Tool]
    If Windows prompts you as to whether or not you wish to run Junkware Removal Tool, please allow it to run.
  3. Junkware Removal Tool will now start, and at the Command Prompt, you’ll need to press any key to perform a scan for the Mobogenie virus.
    [Image: Junkware Removal Tool scanning for Mobogenie virus]
    Please be patient as this can take a while to complete (up to 10 minutes) depending on your system’s specifications.
  4. When the scan Junkware Removal Tool will be completed, this utility will display a log with the malicious files and registry keys that were removed from your computer.
    [Image: Junkware Removal Tool final log]

STEP 4: Remove Mobogenie virus with Malwarebytes Anti-Malware Free

Malwarebytes Anti-Malware Free utilizes Malwarebytes powerful technology to detect and remove all traces of malware including worms, trojans, rootkits, rogues, dialers, spyware and more.

  1. You can download Malwarebytes Anti-Malware Free from the below link, then double-click on the icon named mbam-setup.exe to install this program.
    MALWAREBYTES ANTI-MALWARE DOWNLOAD LINK(This link will open a download page in a new window from where you can download Malwarebytes Anti-Malware Free)
  2. When the installation begins, keep following the prompts in order to continue with the setup process, then at the last screen click on the Finish button.
    [Image: Malwarebytes Anti-Malware final installation screen]
  3. On the Scanner tab, select Perform quick scan, and then click on the Scan button to start searching for the Mobogenie malicious files.
    [Image: Malwarebytes Anti-Malware Quick Scan]
  4. Malwarebytes’ Anti-Malware will now start scanning your computer for Mobogenie as shown below.
    [Image: Malwarebytes Anti-Malware scanning for Mobogenie virus]
  5. When the Malwarebytes Anti-Malware scan has finished, click on the Show Results button.
    [Image: Malwarebytes Anti-Malware scan results]
  6. You will now be presented with a screen showing you the computer infections that Malwarebytes Anti-Malware has detected. Make sure that everything is Checked (ticked), then click on the Remove Selected button.
    [Image: Malwarebytes Anti-Malwar removing Mobogenie]

STEP 5: Double-check for the Mobogenie infection with HitmanPro

  1. You can download HitmanPro from the below link:
    HITMANPRO DOWNLOAD LINK (This link will open a web page from where you can download HitmanPro)
  2. Double-click on the file named HitmanPro.exe (for 32-bit versions of Windows) or HitmanPro_x64.exe (for 64-bit versions of Windows). When the program starts you will be presented with the start screen as shown below.
    HitmanPro scanner
    Click on the Next button, to install HitmanPro on your computer.
    HitmanPro installation
  3. HitmanPro will now begin to scan your computer for Mobogenie malicious files.
    HitmanPro detecting for Mobogenie virus
  4. When it has finished it will display a list of all the malware that the program found as shown in the image below. Click on the Next button, to remove Mobogenie adware.
    HitmanPro scan results
  5. Click on the Activate free license button to begin the free 30 days trial, and remove all the malicious files from your computer.
    [Image: HitmanPro 30 days activation button]

Your computer should now be free of the Mobogenie infection. If your current anti-virus solution let this infection through, you may want to consider purchasing the PRO version of Malwarebytes Anti-Malware to protect against these types of threats in the future, and perform regular computer scans with HitmanPro.
If you are still experiencing problems while trying to remove Mobogenie virus from your machine, please start a new thread in our Malware Removal Assistance

IT’S YOUR TURN TO HELP!

If we have managed to help you with your computer issues, then it's your duty to let other people know that this article will help them!
You can share this article on Facebook,Twitter or Google Plus by using the below buttons.

THE 411 ON ME

FC Barcelona fan, Starbucks addicted and super geek.
I am the creator and owner of MalwareTips.com
My area of expertise includes malware removal and computer forensics. I'm active in the various online anti-malware communities where I do researches for new malware threats as they are released.
I live in Bucharest (Romania), where I run my own local computer repair shop.
I repair both hardware and other operating systems related issues, however most of my business is malware related problems.

Follow me on Google Plus

You can follow me on Google Plus, and I will try to keep you informed with the latest computer infections and malware threats!

SUPPORT MALWARETIPS! (OPTIONAL)

All our malware removal guides and utilities are completely free of charge.
We do not request any kind of money in exchange for our services, however if you like to support us with our hardware maintenance costs, you can make a small donation. Any amount is appreciated, and will support our fight against malware.
  • rockstar

    thnx!

  • cotejito

    de todos los removedores de adwares les recomniendo este el cual es muy bueno lo uso constantemente y de verdad elimina adwares, barras , y virus de tu pc en solo 3 minutos sin instalar nada solo escanea, mira los virus , limpias y ya

  • Asri Ranga

    Owe u one… excellent tips..

  • Ahmad Jamal

    Thanks much :)

  • Fred Racey

    Thanks for the good help! Well done!

  • Andy

    Thanx alot. You contribute to making a better world.
    My aim was to remove Mobogenie, but using AdwCleaner i killed 100 birds with one stone. My browser had been crippled, cant count the number of malware files removed. Could not even open saved web page files directly. Having to click File- Open- and tirelessly
    browse…So cant say it all!!! So thanx a million times!!!!!

  • amirhossein

    really really thank you soooo much

  • The Gamer Computer Nerd

    Im using it atm for my android phone and so far it doesnt seem like a virus or a bad program. Its like an alternative to the google play appstore. Like aptoide it brings you free games and other stuff.

  • The Doctor

    Thank you, you definitely helped me! Totally spreading the word around that you are the guy for help!

  • Jusin

    YOU ARE THE BEST THANK YOU SO MUCH

  • Emma

    Absolutely great!Thank you!!

  • BV

    Adwcleaner worked like a charm! thank you so very much

  • sanja

    thank you very much

  • noob

    THank you! thank you! thank you! u are an absolute life saver! a couple of my laptop keyboard keys had stopped working for about a couple months now and ive tried everything to fix it including cracking open the laptop to re-insert the keyboard connector. My last resort was to call up Asus to get it fixed but thank god i happened across this site when i found the virus on my control panel. i have only just gotten rid of it and i have noticed that my keys, amongst other things on my computer, have started working normally again! a great unexpected surprise. Thank you so very very much!!! i had no idea a virus could do so much…

    • MarloesG

      And here I thought my keyboard needed cleaning… Thanks a lot to Stelian!

  • http://www.amcsquare.com/ AMC Square Services

    This is a very informative blog. Thank you very much for posting it.

  • Jonathan David Finch

    I just contracted this virus when I downloaded DPC Latency Checker from CNET.
    It seems as if every time I download something from CNET, I get a virus.

  • me

    Thanks for this, very useful and speeded up my computer considerably.

  • Anne Jonas

    Excellent Advice. It worked like a charm.

  • philip

    This helped, no issues anymore. I made the mistake of downloading something from CNET. PLEASE DON’T USE CNET ANYMORE.

  • Yousef Alemiem

    this app is everywhere..the most ironic thing is even Google cant or don’t want to remove this app from there store..that’s something i don’t understand..thank you for the article