How to remove PortaldoSites.com redirect (Virus Removal Guide)

PortaldoSites.com Search is a browser hijacker, which is promoted via other free downloads, and once installed it will change your browser homepage to www.PortaldoSites.com and default search engine to search.PortaldoSites.com. This in itself is not considered malicious as there are many legitimate programs that change these settings as well. What is considered malicious, though, is that it will also append the argument http://www.portaldosites.com/si=41460&shortcut=true&tid=293 to random Windows shortcuts on your desktop and your Windows Start Menu.
PortaldoSites.com Search will display advertisements and sponsored links in your search results, and may collect search terms from your search queries.

[Image: PortaldoSites virus]

PortaldoSites Search got on your computer after you have installed another free software or add-on that had bundled into their installer this browser hijacker. For example, when you install vPlay, you will also agree to change your default browser home page to www.PortaldoSites.com, and default search engine to search.PortaldoSites.com.
However, when you uninstall vPlay from your computer, your web browser’s default settings will not be restored. This means that you’ll have to remove

PortaldoSites Search from your favorite web browser manually. You should always pay attention when installing software because often, a software installer includes optional installs, such as this PortaldoSites Search. Be very careful what you agree to install. Always opt for the custom installation and deselect anything that is not familiar, especially optional software that you never wanted to download and install in the first place. It goes without saying that you should not install software that you don’t trust.

How to remove PortaldoSites.com Homepage – Virus Removal Guide

This page is a comprehensive guide, which will remove PortaldoSites.com from your Internet Explorer, Firefox and Google Chrome.
Please perform all the steps in the correct order. If you have any questions or doubt at any point, STOP and ask for our assistance.
STEP 1: Remove PortaldoSites.com browser hijacker from your computer with AdwCleaner
STEP 2: Remove PortaldoSites.com from Internet Explore, Firefox and Google Chrome with Junkware Removal Tool
STEP 3:Clean up the various Windows shortcuts that have been hijacked by PortaldoSites.com virus
STEP 4: Remove PortaldoSites.com malicious files with Malwarebytes Anti-Malware Free
STEP 5: Double-check for the PortaldoSites.com infection with HitmanPro
(OPTIONAL) STEP 6: Reset your browser settings to remove PortaldoSites.com from Internet Explorer, Firefox and Google Chrome

STEP 1: Remove PortaldoSites.com browser hijacker with AdwCleaner

The AdwCleaner utility will scan your computer for PortaldoSites.com malicious files that may have been installed on your computer without your knowledge.

  1. You can download AdwCleaner utility from the below link.
    ADWCLEANER DOWNLOAD LINK (This link will automatically download AdwCleaner on your computer)
  2. Before starting AdwCleaner, close all open programs and internet browsers, then double-click on the AdwCleaner icon.
    Picture of AdwCleaner Icon
    If Windows prompts you as to whether or not you wish to run AdwCleaner, please allow it to run.
  3. When the AdwCleaner program will open, click on the Scan button as shown below.
    Picture of AdwCleaner Scan button
    AdwCleaner will now start to search for PortaldoSites.com malicious files that may be installed on your computer.
  4. To remove the PortaldoSites.com malicious files that were detected in the previous step, please click on the Clean button.
    Picture of AdwCleaner Clean button
    AdwCleaner will now prompt you to save any open files or data as the program will need to reboot the computer. Please do so and then click on the OK button.

STEP 2: Remove PortaldoSites.com from Internet Explore, Firefox and Google Chrome with Junkware Removal Tool

Junkware Removal Tool is a powerful utility, which will remove PortaldoSites.com browser extensions from Internet Explorer, Firefox or Google Chrome, and will double-check for any other compromised Windows shortcuts.

  1. You can download the Junkware Removal Tool utility from the below link:
    JUNKWARE REMOVAL TOOL DOWNLOAD LINK (This link will automatically download the Junkware Removal Tool utility on your computer)
  2. Once Junkware Removal Tool has finished downloading, please double-click on the JRT.exe icon as seen below.
    [Image: Junkware Removal Tool]
    If Windows prompts you as to whether or not you wish to run Junkware Removal Tool, please allow it to run.
  3. Junkware Removal Tool will now start, and at the Command Prompt, you’ll need to press any key to perform a scan for the PortaldoSites.com virus.
    [Image: Junkware Removal Tool scanning for PortaldoSites.com homepage]
    Please be patient as this can take a while to complete (up to 10 minutes) depending on your system’s specifications.
  4. When the scan Junkware Removal Tool will be completed, this utility will display a log with the malicious files and registry keys that were removed from your computer.
    [Image: Junkware Removal Tool final log]

STEP 3: Clean up the various Windows shortcuts that have been hijacked by PortaldoSites.com virus

This infection has hijacked your browser shortcuts, so in this step we will need to manually clean them by removing the PortaldoSites.com argument.

  1. Search for your browser shortcut (Desktop, Taskbar or Start Menu Shortcut), then right click on it and select Properties.
    [Image: Firefox Shortcut properties]
    To view the Properties menu for the browser shortcuts pinned to your Task Bar, right-click on the browser shortcut from the Taskbar, then right-click again on the browser icon as see in the below image. Alternatively, you can just Unpin the browser shortcut from your task bar, then you can add it back after you have removed the “PortaldoSites.com” argument from the original browser shortcut.
    [Image: taskbar shortcut hijacker]
  2. In the Shortcut tab, in the Target field, remove the http://PortaldoSites.com argument. Basically, there should be only the path to browser executable file. Nothing more.
    These are the default shortcut path that should be in your Target box, if the PortaldoSites.com argument is there, then you should remove it.

    If you are using this browser: In the Target field you should have:
    Internet Explorer “C:\Program Files\Internet Explorer\iexplore.exe” for Windows 32-bit OR “C:\Program Files\Internet Explorer (x86)\iexplore.exe” for Windows 64-bit
    Chrome “C:\Program Files\Google\Chrome\Application\chrome.exe” for Windows 32 bit OR “C:\Program Files (x86)\Google\Chrome\Application\chrome.exe” for Windows 64-bit
    Firefox “C:\Program Files\Mozilla Firefox\firefox.exe” for Windows 32-bit OR “C:\Program Files (x86)\Mozilla Firefox\firefox.exe” for Windows 64-bit

    [Image: Portaldosites Shortcut hijack]


STEP 4: Remove PortaldoSites.com virus from your computer with Malwarebytes Anti-Malware Free

Malwarebytes Anti-Malware Free utilizes Malwarebytes powerful technology to detect and remove all traces of malware including worms, trojans, rootkits, rogues, dialers, spyware and more.

  1. You can download Malwarebytes Anti-Malware Free from the below link,then double click on it to install this program.
    MALWAREBYTES ANTI-MALWARE DOWNLOAD LINK (This link will open a download page in a new window from where you can download Malwarebytes Anti-Malware Free)
  2. When the installation begins, keep following the prompts in order to continue with the setup process.
    Do not make any changes to default settings and when the program has finished installing, click on the Finish button.
    [Image: Malwarebytes Anti-Malware final installation screen]
  3. On the Scanner tab, select Perform quick scan and then click on the Scan button to start scanning your computer.
    [Image: Malwarebytes Anti-Malware Quick Scan]
  4. Malwarebytes’ Anti-Malware will now start scanning your computer as shown below.
    [Image: Malwarebytes Anti-Malware scanning for PortaldoSites.com virus
  5. When the Malwarebytes scan will be completed,click on Show Result.
    [Image: Malwarebytes Anti-Malware scan results]
  6. You will now be presented with a screen showing you the malware infections that Malwarebytes’ Anti-Malware has detected.Please note that the infections found may be different than what is shown in the image.Make sure that everything is Checked (ticked) and click on the Remove Selected button.
    [Image:Malwarebytes removing malware]

STEP 5: Double check for the PortaldoSites.com infection with HitmanPro

HitmanPro is a second opinion scanner, designed to rescue your computer from malware (viruses, trojans, rootkits, etc.) that have infected your computer despite all the security measures you have taken (such as anti virus software, firewalls, etc.).

  1. You can download HitmanPro from the below link, then double click on it to start this program.
    HITMANPRO DOWNLOAD LINK (This link will open a new web page from where you can download HitmanPro)
  2. HitmanPro will start and you’ll need to follow the prompts (by clicking on the Next button) to start a system scan with this program.
    HitmanPro installation
  3. HitmanPro will start scanning your computer for malware, as seen in the image below.
    HitmanPro scanning for PortaldoSites.com virus
  4. Once the scan is complete,you’ll see a screen which will display all the infected files that this utility has detected, and you’ll need to click on Next to remove these malicious files.
    HitmanPro scan results
  5. Click Activate free licenseto start the free 30 days trial and remove all the malicious files from your computer.
    HitmanPro 30 days activation button

(OPTIONAL)STEP 5: Reset your browser settings to remove PortaldoSites.com from Internet Explorer, Firefox and Google Chrome

If you are still experiencing issues with the PortaldoSites.com redirect in Internet Explorer, Firefox or Chrome, we will need to reset your browser to its default settings. Before resetting your browser to its default settings, we recommend that you check again your browser shortcuts for the PortaldoSites.com hijack, as seen in Step 3.

Remove PortaldoSites.comfrom Internet Explorer

  1. Open Internet Explorer, click on the gear icon [Image: icongear.jpg] (Tools for Windows XP users) at the top (far right), then click again on Internet Options.
    Internet Options in IE
  2. In the Internet Options dialog box, click on the Advanced tab, then click on the Reset button.
    Reset Internet Explorer
  3. In the Reset Internet Explorer settings section, check the Delete personal settings box, then click on Reset.
    Internet Explorer back to its default settings  to remove PortaldoSites.com virus
  4. When Internet Explorer finishes resetting, click Close in the confirmation dialogue box and then click OK.
  5. Close and open Internet Explorer.

Remove PortaldoSites.com from Mozilla Firefox

  1. At the top of the Firefox window, click the Firefox button, go over to the Help sub-menu (on Windows XP, click the Help menu at the top of the Firefox window), and select Troubleshooting Information.
    Firefox Troubleshooting Information
  2. Click the Reset Firefox button in the upper-right corner of the Troubleshooting Information page.
    Firefox default settings  to remove PortaldoSites.com pop-up virus
  3. To continue, click Reset Firefox in the confirmation window that opens.
  4. Firefox will close and be reset. When it’s done, a window will list the information that was imported. Click Finish

Remove PortaldoSites.com from Google Chrome

  1. Click on Chrome’s main menu button, represented by three horizontal lines ([Image: Chrome's main menu button]) .When the drop-down menu appears, select the option labeled Settings.
    [Image: Click on Settings button]
  2. Chrome’s Settings should now be displayed in a new tab or window, depending on your configuration. Next, scroll to the bottom of the page and click on the Show advanced settings link (as seen in the below example).
    [Image: Click on Show advanced settings link]
  3. Chrome’s advanced Settings should now be displayed. Scroll down until the Reset browser settings section is visible, as shown in the example below. Next, click on the Reset browser settings button.
    [Image: Click on Reset browser button]
  4. A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue on with the reset process. To complete the restoration process, click on the Reset button.
    [Image: Click on Reset button to restore Chrome to default settings]

Your computer should now be free of the PortaldoSites.com infection. If your current anti-virus solution let this infection through, you may want to consider purchasing the PRO version of Malwarebytes Anti-Malware to protect against these types of threats in the future.
If you are still experiencing problems while trying to remove PortaldoSites.com hijacker from your machine, please start a new thread in our Malware Removal Assistance forum.

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ABOUT STELIAN PILICI

I am the creator and owner of MalwareTips.com.
My area of expertise includes malware removal and computer forensics. I'm active in the various online anti-malware communities where I do researches for new malware threats as they are released.
I live in Bucharest (Romania), where I run my own local computer repair shop.
I repair both hardware and other operating systems related issues, however most of my business is malware related problems.

You can follow me on Google+ and I will keep you up-to-date with the latest computer infections and malware threats.

  • Chethan

    thank you :)

  • Benaifer Italia

    This was so helpful ! Thank you so much !

  • Emotions Whitfield

    i am soooo happy!

  • AD

    Finally a clear guide on how to remove this malware. Thanks, this was very helpful!

  • Alex

    I will try this in the next days, I have a friend with this problem, anyway thank u for this guide, I find it very useful.

  • John

    Your’e the best!
    Everything worked almost perfectly, cleaned my friend laptop, hundreds of corrupted files, seven “programs” deleted… but to get rid of unwanted tabs, I had to re-install chrome. There was an extension called “TaableeeViewer” that none of the software detected, and I couldn’t remove it manually.
    Anyway, everything works perfectly now, thanks to you.
    It’s a shame you got so little comments, I believe many more people used your guide saving hours of their time, they should at least say thanks.

  • Othman Albalooshi

    Thankyou!

  • Jess B

    this was great help. I fixed my problem, and even got to remove some other crap that was on my computer with the suggested software. Thank you Stelian <3 :)

  • Armstrong Lohãns

    Thanks :D

  • shirley

    how remove internet explorer has stopped working please remove it

  • shirley

    how remove portaldsite .com and message from webpage please remove them

  • david

    thanks for your work really helped. fixed it all… i liked it for you too thanks