Remove Start.Qone8.com (Virus Removal Guide)

Start.Qone8.com is a browser hijacker, which is promoted via other free downloads, and once installed it will change your browser homepage to start.qone8.com and default search engine to search.qone8.com.
This in itself is not considered malicious as there are many legitimate programs that change these settings as well. What is considered malicious, though, is that it will also append the argument http://start.qone8.com/ to random Windows shortcuts on your desktop and your Windows Start Menu.
[Image: Start.Qone8.com virus]
The Start.Qone8.com homepage will display advertisements and sponsored links in your search results, and may collect search terms from your search queries. The Start.Qone8.com hijack is used to boost advertising revenue, as in the use of blackhat SEO, to inflate a site’s page ranking in search results.

Start.Qone8.com it’s technically not a virus, but it does exhibit plenty of malicious traits, such as rootkit capabilities to hook deep into the operating system, browser hijacking, and in general just interfering with the user experience. The industry generally refers to it as a “PUP,” or potentially unwanted program.
Start.Qone8.com is an ad-supported (users may see additional banner, search, pop-up, pop-under, interstitial and in-text link advertisements) cross web browser plugin for Internet Explorer (BHO) and Firefox/Chrome (plugin) and distributed through various monetization platforms during installation. The browser extension includes various features that will modify the default or custom settings of the browser including the home page, search settings and in some cases will modify Internet Explorer’s load time threshold, place a lock file within Firefox to prevent competing software from changing its settings as well as disable the browser’s Content Security Policy in order to allow for cross site scripting of the plugin.

Start.Qone8.com homepage got on your computer after you have installed a freeware software (video recording/streaming, download-managers or PDF creators) that had bundled into their installation this browser hijacker.
For example, when you install Omiga Plus, you will also agree to change your browser homepage to start.qone8.com and default search engine to search.qone8.com.
[Image: Start.Qone8.com redirect]
However when you uninstall Omiga Plus from your computer, your web browser’s default settings will not be restored. This means that you’ll have to remove Start.Qone8.com homepage from your favorite web browser manually.

You should always pay attention when installing software because often, a software installer includes optional installs, such as this Start.Qone8.com browser hijacker. Be very careful what you agree to install.
Always opt for the custom installation and deselect anything that is not familiar, especially optional software that you never wanted to download and install in the first place. It goes without saying that you should not install software that you don’t trust.

How to remove Start.Qone8.com (Virus Removal Guide)

This page is a comprehensive guide, which will remove Start.Qone8.com from your Internet Explorer, Firefox and Google Chrome.
Please perform all the steps in the correct order. If you have any questions or doubt at any point, STOP and ask for our assistance.
STEP 1: Remove Start.Qone8.com browser hijacker from your computer with AdwCleaner
STEP 2: Remove Start.Qone8.com from Internet Explore, Firefox and Google Chrome with Junkware Removal Tool
STEP 3: Clean up the various Windows shortcuts that have been hijacked by Start.Qone8.com virus
STEP 4: Remove Start.Qone8.com malicious files with Malwarebytes Anti-Malware Free
STEP 5: Double-check for the Start.Qone8.com infection with HitmanPro
(OPTIONAL) STEP 6: Reset your browser settings to remove Start.Qone8.com from Internet Explorer, Firefox and Google Chrome

STEP 1: Remove Start.Qone8.com browser hijacker with AdwCleaner

The AdwCleaner utility will scan your computer and web browser for malicious files, adware browser extensions and registry keys, that may have been installed on your computer without your knowledge.

  1. You can download AdwCleaner utility from the below link.
    ADWCLEANER DOWNLOAD LINK (This link will automatically download AdwCleaner on your computer)
  2. Before starting AdwCleaner, close all open programs and internet browsers, then double-click on the AdwCleaner icon.
    AdwCleaner Icon
    If Windows prompts you as to whether or not you wish to run AdwCleaner, please allow it to run.
  3. When the AdwCleaner program will open, click on the “Scan” button as shown below.
    Click on Scan button to find Start.Qone8.com virus
    AdwCleaner will now start to search for the “Start.Qone8.com” malicious files that may be installed on your computer.
  4. To remove the “Start.Qone8.com” malicious files that were detected in the previous step, please click on the “Clean” button.
    Remove Start.Qone8.com virus with AdwCleaner
  5. AdwCleaner will now prompt you to save any open files or documents, as the program will need to reboot the computer. Please do so and then click on the OK button.
    AdwCleaner removing Start.Qone8.com virus

STEP 2: Remove Start.Qone8.com from Internet Explore, Firefox and Google Chrome with Junkware Removal Tool

Junkware Removal Tool is a powerful utility, which will remove Start.Qone8.com browser extensions from Internet Explorer, Firefox or Google Chrome, and will double-check for any other compromised Windows shortcuts.

  1. You can download the Junkware Removal Tool utility from the below link:
    JUNKWARE REMOVAL TOOL DOWNLOAD LINK (This link will automatically download the Junkware Removal Tool utility on your computer)
  2. Once Junkware Removal Tool has finished downloading, please double-click on the JRT.exe icon as seen below.
    [Image: Junkware Removal Tool]
    If Windows prompts you as to whether or not you wish to run Junkware Removal Tool, please allow it to run.
  3. Junkware Removal Tool will now start, and at the Command Prompt, you’ll need to press any key to perform a scan for the Start.Qone8.com virus.
    [Image: Junkware Removal Tool scanning for Start.Qone8.com homepage]
    Please be patient as this can take a while to complete (up to 10 minutes) depending on your system’s specifications.
  4. When the scan Junkware Removal Tool will be completed, this utility will display a log with the malicious files and registry keys that were removed from your computer.
    [Image: Junkware Removal Tool final log]

STEP 3: Clean up the various Windows shortcuts that have been hijacked by Start.Qone8.com virus

This infection has hijacked your browser shortcuts, so in this step we will need to manually clean them by removing the Start.Qone8.com argument.

  1. Search for your browser shortcut (Desktop, Taskbar or Start Menu Shortcut), then right click on it and select Properties.
    [Image: Firefox Shortcut properties]
    To view the Properties menu for the browser shortcuts pinned to your Task Bar, right-click on the browser shortcut from the Taskbar, then right-click again on the browser icon as see in the below image. Alternatively, you can just Unpin the browser shortcut from your task bar, then you can add it back after you have removed the “Start.Qone8.com” argument from the original browser shortcut.
    [Image: taskbar shortcut hijacker]
  2. In the Shortcut tab, in the Target field, remove the http://Start.Qone8.com argument. Basically, there should be only the path to browser executable file. Nothing more.
    These are the default shortcut path that should be in your Target box, if the Start.Qone8.com argument is there, then you should remove it.

    If you are using this browser: In the Target field you should have:
    Internet Explorer “C:\Program Files\Internet Explorer\iexplore.exe”
    Chrome “C:\Program Files\Google\Chrome\Application\chrome.exe” for Windows 32 bit OR “C:\Program Files (x86)\Google\Chrome\Application\chrome.exe” for Windows 64-bit
    Firefox “C:\Program Files\Mozilla Firefox\firefox.exe” for Windows 32-bit OR “C:\Program Files (x86)\Mozilla Firefox\firefox.exe” for Windows 64-bit

    [Image: Start.Qone8.com shortcut hijack]


STEP 4: Remove Start.Qone8.com virus from your computer with Malwarebytes Anti-Malware Free

Malwarebytes Anti-Malware Free uses industry-leading technology to detect and remove all traces of malware, including worms, Trojans, rootkits, rogues, dialers, spyware, and more.
It is important to note that Malwarebytes Anti-Malware works well and should run alongside antivirus software without conflicts.

  1. You can download download Malwarebytes Anti-Malware from the below link.
    MALWAREBYTES ANTI-MALWARE DOWNLOAD LINK (This link will open a new web page from where you can download Malwarebytes Anti-Malware Free)
  2. Once downloaded, close all programs, then double-click on the icon on your desktop named “mbam-setup-consumer-2.00.xx” to start the installation of Malwarebytes Anti-Malware.
    [Image: Malwarebytes Anti-Malware setup program]
    Picture of User Account Control You may be presented with a User Account Control dialog asking you if you want to run this file. If this happens, you should click “Yes” to continue with the installation.
  3. When the installation begins, you will see the Malwarebytes Anti-Malware Setup Wizard which will guide you through the installation process.
    [Image: Malwarebytes Anti-Malware Setup Wizard]
    To install Malwarebytes Anti-Malware on your machine, keep following the prompts by clicking the “Next” button.
    [Image: Malwarebytes Anti-Malware Final Setup Screen]
  4. Once installed, Malwarebytes Anti-Malware will automatically start and you will see a message stating that you should update the program, and that a scan has never been run on your system. To start a system scan you can click on the “Fix Now” button.
    [Image: Click on the Fix Now button to start a scan]
    Alternatively, you can click on the “Scan” tab and select “Threat Scan“, then click on the “Scan Now” button.
    [Image: Malwarebytes Anti-Malware Threat Scan]
  5. Malwarebytes Anti-Malware will now check for updates, and if there are any, you will need to click on the “Update Now” button.
    [Image: Click on Update Now to update Malwarebytes Anti-Malware]
  6. Malwarebytes Anti-Malware will now start scanning your computer for the Start.Qone8.com virus. When Malwarebytes Anti-Malware is scanning it will look like the image below.
    [Image: Malwarebytes Anti-Malware while performing a scan]
  7. When the scan has completed, you will now be presented with a screen showing you the malware infections that Malwarebytes’ Anti-Malware has detected. To remove the malicious programs that Malwarebytes Anti-malware has found, click on the “Quarantine All” button, and then click on the “Apply Now” button.
    [Image: Remove the malware that Malwarebytes Anti-Malware has found]
    Please note that the infections found may be different than what is shown in the image.
  8. Malwarebytes Anti-Malware will now quarantine all the malicious files and registry keys that it has found. When removing the files, Malwarebytes Anti-Malware may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot your computer, please allow it to do so.
    [Image: Malwarebytes Anti-Malware while removing viruses]
    After your computer will restart, you should open Malwarebytes Anti-Malware and perform another “Threat Scan” scan to verify that there are no remaining threats

STEP 5: Double check for the Start.Qone8.com infection with HitmanPro

HitmanPro is a second opinion scanner, designed to rescue your computer from malware (viruses, trojans, rootkits, etc.) that have infected your computer despite all the security measures you have taken (such as anti virus software, firewalls, etc.). HitmanPro is designed to work alongside existing security programs without any conflicts. It scans the computer quickly (less than 5 minutes) and does not slow down the computer.

  1. You can download HitmanPro from the below link:
    HITMANPRO DOWNLOAD LINK (This link will open a new web page from where you can download HitmanPro)
  2. Double-click on the file named “HitmanPro.exe” (for 32-bit versions of Windows) or “HitmanPro_x64.exe” (for 64-bit versions of Windows). When the program starts you will be presented with the start screen as shown below.
    [Image: HitmanPro start-up screen]
    Click on the “Next” button, to install HitmanPro on your computer.
    [Image: HitmanPro setup options]
  3. HitmanPro will now begin to scan your computer for Start.Qone8.com malicious files.
    [Image: HitmanPro scanning for malware]
  4. When it has finished it will display a list of all the malware that the program found as shown in the image below. Click on the “Next” button, to remove Start.Qone8.com malware.
    [Image: HitmanPro scan results]
  5. Click on the “Activate free license” button to begin the free 30 days trial, and remove all the malicious files from your computer.
    [Image: HitmanPro Activate Free License]

(OPTIONAL) STEP 6: Reset your browser settings to remove Start.Qone8.com from Internet Explorer, Firefox and Google Chrome

If you are still experiencing issues with the Start.Qone8.com redirect in Internet Explorer, Firefox or Chrome, we will need to reset your browser to its default settings. This step needs to be performed only if your issues have not been solved by the previous steps.

Remove Start.Qone8.com from Internet Explorer

You can reset Internet Explorer settings to return them to the state they were in when Internet Explorer was first installed on your PC.

  1. Open Internet Explorer, click on the “gear icon[Image: icongear.jpg] in the upper right part of your browser, then click again on Internet Options.
    [Image: Internet Options in Internet Explorer]
  2. In the “Internet Options” dialog box, click on the “Advanced” tab, then click on the “Reset” button.
    [Image: Reset Internet Explorer]
  3. In the “Reset Internet Explorer settings” section, select the “Delete personal settings” check box, then click on “Reset” button.
    [Image: Reset Internet Explorer to its default settings]
  4. When Internet Explorer has completed its task, click on the “Close” button in the confirmation dialogue box. You will now  need to close your browser, and then you can open Internet Explorer again.
    [Image Reset Internet Explorer settings]

Remove Start.Qone8.com from Mozilla Firefox

If you’re having problems with Firefox, resetting it can help. The reset feature fixes many issues by restoring Firefox to its factory default state while saving your essential information like bookmarks, passwords, web form auto-fill information, browsing history and open tabs.

  1. In the upper-right corner of the Firefox window, click the Firefox menu button ([Image: Firefox Menu button]), then click on the “Help” ([Image: Firefox Help button]) button.
    [Image: Click on the Menu button then Help]
  2. From the Help menu, choose Troubleshooting Information.
    If you’re unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting information page.
    [Image: Troubleshooting Information in Firefox]
  3. Click the “Reset Firefox” button in the upper-right corner of the “Troubleshooting Information” page.
    [Image: Reset Firefox to its default settings]
  4. To continue, click on the “Reset Firefox” button in the new confirmation window that opens.
    [Image: Click on the Reset Firefox button]
  5. Firefox will close itself and will revert to its default settings. When it’s done, a window will list the information that was imported. Click on the “Finish“.

Note: Your old Firefox profile will be placed on your desktop in a folder named “Old Firefox Data“. If the reset didn’t fix your problem you can restore some of the information not saved by copying files to the new profile that was created. If you don’t need this folder any longer, you should delete it as it contains sensitive information.

Remove Start.Qone8.com from Google Chrome

  1. Click on Chrome’s main menu button, represented by three horizontal lines ([Image: Chrome's main menu button]) .When the drop-down menu appears, select the option labeled Settings.
    [Image: Click on Settings button]
  2. Chrome’s Settings should now be displayed in a new tab or window, depending on your configuration. Next, scroll to the bottom of the page and click on the Show advanced settings link (as seen in the below example).
    [Image: Click on Show advanced settings link]
  3. Chrome’s advanced Settings should now be displayed. Scroll down until the Reset browser settings section is visible, as shown in the example below. Next, click on the Reset browser settings button.
    [Image: Click on Reset browser button]
  4. A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue on with the reset process. To complete the restoration process, click on the Reset button.
    [Image: Click on Reset button to restore Chrome to default settings]

Your computer should now be free of the Start.Qone8.com infection. If your current anti-virus solution let this infection through, you may want to consider purchasing the Premium version of Malwarebytes Anti-Malware to protect against these types of threats in the future.
If you are still experiencing problems while trying to remove Start.Qone8.com hijacker from your machine, please start a new thread in our Malware Removal Assistance forum.

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ABOUT STELIAN PILICI

I am the creator and owner of MalwareTips.com.
My area of expertise includes malware removal and computer forensics. I'm active in the various online anti-malware communities where I do researches for new malware threats as they are released.
I live in Bucharest (Romania), where I run my own local computer repair shop.
I repair both hardware and other operating systems related issues, however most of my business is malware related problems.

You can follow me on Google+ and I will keep you up-to-date with the latest computer infections and malware threats.

  • Frank Keichu

    The tips were awesome!!! Works perfectly clean…. Thank you Stelian!!! Keep up the good work…

  • Kishor

    ADWCleaner removed qone8 completely. Thank you so much. This article is amazing…

  • Cássio Amaral

    top class article, really helped me, thanks!

  • Kaustubh

    Fantastic! Applause..

  • Mary

    omg! i tried a lot of things and finally i found this page!
    awesome work!
    THANKS :-)

  • ppatil

    Thanks a lot this resolved the issue :)

  • Skaev

    10/10

  • ciprian livadariu

    you are the man

  • DDD

    THX MAAANN!!!!!!

  • Richard Blake

    I guess I lucked out first search. Thankyou very much Stelian for your time and effort spent in helping me get rid of that bloody start.qone 8 off of my comp and indeed cleaning out a lot of other junk at the same time. My hat is raised to you Sir ;)

  • Atsuko_Jun

    This is awesome. I was really worried about this for many days and I came up to your post. Really helped. Thank you so so much. Love and peace from North Carolina, US

  • Sweet_bear123

    thank you so much for all this help..you are AWESOME!!! Now my computer is all cleaned up and faster…keep up the good work!

  • Silverone55

    Thank you very much . After looking for various solutions without success this solved the issue. I also highly recommend all people to use this method. Thanks

  • Rahul

    This link was very helpful . I highly recommend people to use this method. Thanks guys!

  • Guy

    Thanks. Was passed around and on-hold with Norton for over an hour.
    I was surfing around and came across this solution. Worked wonderfully.

  • Bren

    Thank you! Help me a lot. From Puerto Rico.

  • Andi Fikram Aditama

    thank u so much !! :D from INDONESIAN

  • hege

    Thanks for step 3!!!!! :-)

  • lorenzo

    Thank you, thank you, thank you from Italy!!! No other instructions worked until now. Step 1 was sufficient! Thank you! :)

  • Abid

    Thank you Step 2,3, and 5 help me to come out from this head pain sites qone8.com.you have save my pc. well done and good job

  • Tamlyn Dalton

    thank you thank you thank you!!!! You are awesome!!!! I bought 2 software progs that didn’t do anything and you instructions worked like magic!!!

  • JOSHYBOI

    THANK YOU PEOPLE DO MUCH YOU PEOPLE ARE THE BEST YOU SAVED ME:)

  • Pokropow

    Thank you!

  • Anders

    Thanks for a great guide. Worked fine even though all my firefox extensions were deleted in the process. A small sacrifice for getting rid of qone8.

  • Dany

    step 3 saved me!!!!

  • Stephen McGowan

    Thank you so so much, completely cleaned my pc and running perfectly again, you are a legend…cheers

  • Sevon

    I have done all the steps 2 times but unfortunately still the Qone8! Anyone has any tip?

    • http://malwaretips.com/ Stelian Pilici

      Hello,
      What browser are you using?

      • Sevon

        Firefox

        • http://malwaretips.com/ Stelian Pilici

          Lets reset Firefox to its default settings:
          1.At the top of the Firefox window, click the Firefox button, go over to the Help sub-menu (on Windows XP, click the Help menu at the top of the Firefox window), and select Troubleshooting Information.

          2.Click the Reset Firefox button in the upper-right corner of the Troubleshooting Informationpage.

          3.To continue, click Reset Firefox in the confirmation window that opens.

          4.Firefox will close and be reset. When it’s done, a window will list the information that was imported. Click Finish

  • talha

    thanks

  • Ax

    Thank you for this, qone8 was one persistent and annoying piece of badness. Now it is gone!

  • jitender

    wow…. worked for me thanks….. i was bored using many tips but this one really worked… thnx again

    • Abuzar

      Thank you so much. I really appreciate it. I tried a lot to get rid of that damn malware but nothing worked until today I ran into your web luckily and it worked. It was tremendously awesome. Thank you again and God bless you.