Remove WhiteSmoke Toolbar (Removal Instructions)

WhiteSmoke Toolbar is a program that has changed your browser home page,installed a unwanted toolbar and changed your default search engine to its own.
White Smoke Toolbar Virus
WhiteSmoke Toolbar got on your computer after you have installed another program that had bundled in their installer the WhiteSmoke Toolbar toolbar.
You should always pay attention when installing software because often, a software installer includes optional installs, such as this WhiteSmoke Toolbar toolbar. Be very careful what you agree to install. Always opt for the custom installation and deselect anything that is not familiar, especially optional software that you never wanted to download and install in the first place. It goes without saying that you should not install software that you don’t trust.

How to remove WhiteSmoke Toolbar from your browser

STEP 1 : Uninstall WhiteSmoke Toolbar from your computer

WhiteSmoke Toolbar has installed a program (WhiteSmoke Toolbar developed by Resoft. LTD) on your computer, which we will need to uninstall.

  1. To uninstall WhiteSmoke Toolbar program from your computer, click the Start button, then select Control Panel, and click on Uninstall a program.
    If you are a Windows 8 user, you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control panel from there, then select Uninstall a program.
  2. Search and uninstall WhiteSmoke Bar Toolbar from your computer.
    WhiteSmoke Toolbar uninstaller

Please note that on some computers these programs might be renamed or missing,search for any program developed by Conduit Ltd or WhiteSmoke Bar, and uninstall it from your computer.


STEP 2 : Remove the WhiteSmoke Toolbar residual damage from your browser

WhiteSmoke Toolbar has installed a browser extension developed by Conduit Ltd, has changed your homepage to isearch.whitesmoke.com, and has changed your default search engine.

Remove WhiteSmoke Toolbar from Internet Explorer

  1. Remove WhiteSmoke Toolbar add-ons from Internet Explorer.
    Open Internet Explorer,then click on the gear icon [Image: Internet Explorer gear icon] (Tools for Windows XP users) at the top (far right) and then  select Manage add-ons.
    Internet Options in IE
    From the Toolbars and Extensions tab, select WhiteSmoke Toolbar, and click Disable.
    [Image: WhiteSmoke Toolbar Internet Explorer add-ons]
  2. Set Internet Explorer default search engine from isearch.whitesmoke.com to Bing.
    To change your default search engine, click on the gear icon [Image: Internet Explorer gear icon] , select Manage Add-ons, and then, under Add-on Types, click Search Providers.
    [Image: Change to default search engine in Internet Explorer]
  3. Change your Internet Explorer homepage from isearch.whitesmoke.com to its default
    To change your homepage, click on the gear icon [Image: Internet Explorer gear icon] , select Internet Explore options, and in the General tab,under the Home page section, click on Use default to restore Internet Explorer default home page.
    [Image: Set Internet Explorer to its default homepage]

Remove WhiteSmoke Toolbar from Mozilla Firefox

  1. Remove WhiteSmoke Toolbar extension from Internet Explorer.
    At the top of the Firefox window, click the orange Firefox button, then select Add-ons.
    Firefox addon menu
    Select the Extensions tab, then remove WhiteSmoke Toolbar extension from Mozilla Firefox.
    [Image: WhiteSmoke Toolbar Firefox extensions]
  2. Reset your default search engine and home page from isearch.whitesmoke.com to their default.
    To reset your search engine and homepage to their default, we will use the SearchReset extension.This add-on is very simple: on installation, it backs up and then resets your search preferences and home page to their default values, and then uninstalls itself. This affects the search bar, URL bar searches, and the home page.
    You can download SearchReset from the below link, and then we will just need to install it to revert Firefox to its default settings.
    SEARCHRESET DOWNLOAD LINK (This link will open another web page from where you can download the SearchReset Firefox extension)
    [Image: SearchReset Extension for Firefox]

Remove WhiteSmoke Toolbar from Google Chrome

  1. Remove WhiteSmoke Toolbar extensions from Google Chrome.
    Click the Chrome menu Chrome menu  button on the browser toolbar, select Tools and then click on Extensions.
    In the Extensions tab, remove (by clicking on the Recycle Bin) the WhiteSmoke Toolbar extension from your Google Chrome.
    [Image: WhiteSmoke Toolbar Google Chrome extension]
  2. Set Google Chrome default search engine from isearch.whitesmoke.com to google.com.
    Click the Chrome menu Chrome menu , then select Settings and click on Manage search engines in the Search section.
    Select isearch.whitesmoke.com from the list and click the X that appears at the end of the row, then select Google (Default) from the list and make it your default search engine.
    Set Google as your default Search Engine in Chrome
  3. Change Google Chrome homepage from isearch.whitesmoke.com to its default.
    The WhiteSmoke Toolbar has modified your Google settings to open their webpage whenever you start your browser, so we will need to revert this change.
    Click the Chrome menu Chrome menu , then select Settings and click on One the New Tab page in the On Startup section.
    [Image: Change Google Chrome homepage to its default]

STEP 3: Remove WhiteSmoke Toolbar registry keys with AdwCleaner.

  1. You can download AdwCleaner from the below link.
    ADWCLEANER DOWNLOAD LINK (This link will automatically download AdwCleaner on your computer)
  2. Before starting this utility, close all open programs and internet browsers.
  3. Double click on adwcleaner.exe to run the tool.
  4. Click on Delete, then confirm each time with Ok. Adwcleaner utility
  5. Your computer will be rebooted automatically. A text file will open after the restart.
  6. NEXT, double click on adwcleaner.exe to run the tool.
  7. Click on Uninstall, then confirm with yes to remove this utility from your computer.

STEP 4: Run a computer scan with Malwarebytes Anti-Malware

  1. You can download Malwarebytes Anti-Malware Free from the below link, then double click on it to install this program.
    MALWAREBYTES ANTI-MALWARE DOWNLOAD LINK (This link will open a download page in a new window from where you can download Malwarebytes Anti-Malware Free)
  2. When the installation begins, keep following the prompts in order to continue with the setup process. DO NOT make any changes to default settings and when the program has finished installing, make sure you leave both the Update Malwarebytes’ Anti-Malware and Launch Malwarebytes’ Anti-Malware checked, then click on the Finish button.
    [Image: Malwarebytes Anti-Malware final installation screen]
  3. On the Scanner tab, select Perform quick scan and then click on the Scan button to start scanning your computer.
    [Image: Malwarebytes Anti-Malware Quick Scan]
  4. Malwarebytes’ Anti-Malware will now start scanning your computer as shown below.
    [Image: Malwarebytes Anti-Malware scanning for WhiteSmoke Toolbar]
  5. When the Malwarebytes scan will be completed, click on Show Result.
    [Image: Malwarebytes Anti-Malware scan results]
  6. You will now be presented with a screen showing you the malware infections that Malwarebytes’ Anti-Malware has detected.Please note that the infections found may be different than what is shown in the image. Make sure that everything is Checked (ticked) and click on the Remove Selected button.
    [Image:Malwarebytes removing malware]

STEP 5: Run a computer scan with HitmanPro

  1. Download HitmanPro from the below link, then double click on it to start this program.
    HITMANPRO DOWNLOAD LINK (This link will open a new web page from where you can download HitmanPro)
  2. HitmanPro will start and you’ll need to follow the prompts (by clicking on the Next button) to start a system scan with this program.
    HitmanPro installation
  3. HitmanPro will start scanning your computer for malware, as seen in the image below.
    HitmanPro scans for WhiteSmoke Toolbar
  4. Once the scan is complete,you’ll see a screen which will display all the infected files that this utility has detected, and you’ll need to click on Next to remove these malicious files.
    HitmanPro scan results
  5. Click Activate free license to start the free 30 days trial and remove all the malicious files from your computer.
    HitmanPro 30 days activation button

If you are still experiencing problems while trying to remove WhiteSmoke Toolbar  from your machine, please start a new thread in our Malware Removal Assistance forum.

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THE 411 ON ME

FC Barcelona fan, Starbucks addicted and super geek.
I am the creator and owner of MalwareTips.com
My area of expertise includes malware removal and computer forensics. I'm active in the various online anti-malware communities where I do researches for new malware threats as they are released.
I live in Bucharest (Romania), where I run my own local computer repair shop.
I repair both hardware and other operating systems related issues, however most of my business is malware related problems.

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  • Will Haf

    Thanks! Great site. I messed around but the tool bar and advertisements kept coming back only had success when I installed malwarebytes. This seemed to do the trick!!

  • Azraelalpha

    Best thing to do is never download or install software without some basic net research. I only learned about WhiteSmoke because of a banner stated it would offer grammar correction, but I did not think it would be such a bothersome program (one would think we live in an era where open source programs are abundant). It also goes without saying that everyone should carefully follow the installation prompts instead of mindlessly clicking through them just to get your software installed.

  • Simon

    Hi, I can’t uninstall whitesmoke . I m trying to uninstall it, but nothing happen

    • http://malwaretips.com/ Stelian Pilici

      Hello,
      Lets try to remove this infection:
      STEP 1: Run a scan with AdwCleaner
      1. Download AdwCleaner from here: http://general-changelog-team.fr/fr/downloads/finish/20-outils-de-xplode/2-adwcleaner

      2.Close all open programs and internet browsers.

      3.Double click on adwcleaner.exe to run the tool.

      4.Click on Clean button. Your computer should restart.

      STEP 2: Run a scan with Junkware Removal Tool

      1.Download Junkware Removal Tool to your desktop from the below link:

      JUNKWARE REMOVAL TOOL : http://thisisudax.org/download

      2. Double-click on the JRT.exe icon to start this utility.

      3. The tool will open and start scanning your system. Please be patient as this can take a while to complete depending on your system’s specifications

      Next, please run a scan with Malwarebytes Anti-Malware and HitmanPro as see in this guide.
      Stay safe!

      • simon

        Do you really have to install all those programs? I installed Malwarebytes and it removed a lot of junk. However, when I try to uninstall white smoke, nothing happen.

  • Tihanis

    I’m so glad I found this. I hated what WhiteSmoke / Conduit did to all my browsers, search engines and home pages. I followed each step perfectly and my computer is working great. Thank you sooooo much! Tihani S. in Seattle, WA

  • http://malwaretips.com/ Stelian Pilici

    Hello Sandi,
    Lets try to remove this infection:
    STEP 1: Run a scan with AdwCleaner
    1. Download AdwCleaner from here: http://general-changelog-team.fr/fr/downloads/finish/20-outils-de-xplode/2-adwcleaner

    2.Close all open programs and internet browsers.

    3.Double click on adwcleaner.exe to run the tool.

    4.Click on Clean button. Your computer should restart.

    STEP 2: Run a scan with Junkware Removal Tool

    1.Download Junkware Removal Tool to your desktop from the below link:

    JUNKWARE REMOVAL TOOL : http://thisisudax.org/download

    2. Double-click on the JRT.exe icon to start this utility.

    3. The tool will open and start scanning your system. Please be patient as this can take a while to complete depending on your system’s specifications

    Next, please run a scan with Malwarebytes Anti-Malware and HitmanPro as see in this guide.
    Stay safe!

  • Kasey

    I didnt find anything by Conduit Ltd, WhiteSmoke Bar, and I couldn’t find WhiteSmoke Toolbar. Please help.

    • http://malwaretips.com/ Stelian Pilici

      Hello,
      Lets try to remove this infection:
      STEP 1: Run a scan with AdwCleaner
      1. Download AdwCleaner from here: http://general-changelog-team.fr/fr/downloads/finish/20-outils-de-xplode/2-adwcleaner

      2.Close all open programs and internet browsers.

      3.Double click on adwcleaner.exe to run the tool.

      4.Click on Delete, then confirm each time with Ok.

      STEP 2: Run a scan with Junkware Removal Tool

      1.Download Junkware Removal Tool to your desktop from the below link:

      JUNKWARE REMOVAL TOOL : http://thisisudax.org/download

      2. Double-click on the JRT.exe icon to start this utility.

      3. The tool will open and start scanning your system. Please be patient as this can take a while to complete depending on your system’s specifications

      Stay safe!

  • zak

    Thanks very much.

  • Josh

    Kudos, it’s nice to see straight forward, concise and specific instructions on how to do something useful. In a day of nonsense articles designed to simply get traffic and help you do nothing, it’s nice to find your website. I just bookmarked you and will be referring a couple of people to this page. I was only looking to remove one specific thing and instead stumbled upon this and did a lot more than that. Thank You….

  • Kofi

    Thanks so much man, i greatly appreciate it

  • David Redstone

    I don’t have an orange “Firefox” tab at the top of my browser window…

    • http://malwaretips.com/ Stelian Pilici

      Hello,
      Lets try to remove this infection:
      STEP 1: Run a scan with AdwCleaner

      Please run AdwCleaner (as seen on STEP 3) to remove this infection!

      STEP 2: Run a scan with Junkware Removal Tool

      1.Download Junkware Removal Tool to your desktop from the below link:

      JUNKWARE REMOVAL TOOL : http://thisisudax.org/download

      2. Double-click on the JRT.exe icon to start this utility.

      3. The tool will open and start scanning your system. Please be patient as this can take a while to complete depending on your system’s specifications

      Stay safe!

  • felicia

    Thank you so much!!! worked really well. I won’t get in trouble with my mom now. Lol. hope God blesses you.

  • Ramshad

    Thanks dude, It’s working perfectly

  • Janeetess

    Thank you. That solved what I thought would be a nightmare! Much appreciated.

  • http://malwaretips.com/ Stelian Pilici

    Hello Jazzelm,

    Most like you have some residual files. Lets run some additional scans.

    STEP 1: Run a scan with Emsisoft Emergency Kit.
    1. Please download the latest official version of Emsisoft Emergency Kit.
    EMSISOFT EMERGENCY KIT DOWNLOAD LINK (This link will open a download page in a new window from where you can download Emsisoft Emergency Kit)
    2. After the download process will finish , you’ll need to unpack EmsisoftEmergencyKit.zip and then double click onEmergencyKitScanner.bat
    3. A pop-up will prompt you to update Emsisoft Emergency Kit , please click the “Yes” button.After the Update process has completed , put the mouse cursor over the “Menu” tab on the left and click-on “Scan PC”.
    4. Select “Smart scan” and click-on the below “SCAN” button.When the scan will be completed , you will be presented with a screen showing you the malware infections that Emsisoft Emergency Kit has detected.Make sure that everything is Checked (ticked) and click on the ‘Quarantine selected objects’ button.

    STEP 2: Run a scan with Eset Online Scanner.
    1.Download ESET Online Scanner utility.
    ESET Online Scanner Download Link (This link will automatically download ESET Online Scanner on your computer.)
    2. Double click on the Eset installer program (esetsmartinstaller_enu.exe).

    3.Check Yes, I accept the Terms of Use, then click the Start button.
    4.Check Scan archives and push the Start button.
    5. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    When the scan completes, push Finish

    STEP 3: Next please run Junkware Removal Tool

    1.Download Junkware Removal Tool to your desktop from the below link:

    JUNKWARE REMOVAL TOOL:http://thisisudax.org/download

    2. Double-click on the JRT icon. For Windows Vista, 7 or 8 users, right-click the file and select Run as Administrator.

    3. The tool will open and start scanning your system. Please be patient as this can take a while to complete depending on your system’s specifications.

    NEXT, run again a scan with HitmanPro. If it still fails to delete the infections, post the log from this scanner.

    Stay safe!

  • doufunan

    very specific steps!!! It helps a lot! Thanks so much!!!!!!!

  • Jeremy

    THANK YOU! Big help and great explanations!

    • Jeremy

      Did Whitesmoke possibly steal any of my passwords or personal data? Should I change that info?

      • http://malwaretips.com/ Stelian Pilici

        Hello Jeremy,
        No, WhiteSmoke Toolbar is just a potentially unwanted program, it does not have any kind of keylogging or spyware components, so you are safe!

  • barb

    I’m not very computer literate, but your explanation and screen pictures made it very easy to resolve my issue with that Whitesmoke. I had downloaded GoogleEarth and got the malware with that download. Thank you so much for posting this!

  • Janell

    Thank you!!! a million times over! I am usually pretty careful about stuff like this but I guess one slipped by me. Thanks for reccomending the malware search and destroy stuff as well!

  • Watchkeeper

    I don’t know how I got it, but got it I did. Thanks for the very clear instructions on how to remove Whitesmoke (may its sheep die and its camels never find water). No wonder you’re No. 1 on Google!

  • Dianna

    Wow, thanks so much it helped me a plethora!

    I trust this site and I will recommend to my friends!

  • Joey

    Thank you so much for taking your time to describe this. My mom got on my PC and got this annoying program on my PC and I freaked out. I googled how to remove it and found this. It worked by step 2, but I went with all steps to make sure everything was good.

    Again, thank you sooo very much for your time on this. Bless you and wish you the best.

  • John

    Thanks this helped a LOT!

  • Perla

    OMG!!! Thank you soooo much!!! Love the easy and picture explanation.

  • angela

    thanks!!! this toolbar is the worst

  • JP

    fabulous, great explanation, saved my laptop a trip to the shop.
    btw the link to adw cleaner didn’t work for me might be out of date,

  • Gary

    Excellent post. Very clear explanation of all steps and screen shots are so valuable. It amazes me how so many don’t use something so simple as a screen shot. This post should be a model for many others out there offering expert advise on support issues. Love the FC. Thank you.

  • Katie

    Thank you sooo soo much. You have no idea how much I appreciate this!!

  • Elizabeth

    THANK YOU!!!!! It worked have a blessed day for you have been a blessing for me today’Again thank you for your help.

  • chris

    Hi Stelian, thanks, you are a life-saver! Have you ever thought about putting a “donate” PayPal button on your site? that way if someone (like me) used your advice, i could make a donation / payment to you as a thank you. Thanks again for the help!

    Chris

  • JoDee

    this worked great except i never get the activation screen from Hitman Pro, so i can’t remove those…they re all tracking cookies anyway. thank you so much!

  • Alan

    Thanks very much for your efforts. That was a very annoying experience getting that malware. I downloaded what looked like reputable software from CNET, yet it came with that junk. Why would anyone do that? I am going to pan that software company on a CNET review.

  • Alana

    Do you really have to do steps 3 & 4?

    • http://malwaretips.com/ Stelian Pilici

      Hello Alana,
      After performing Step 2, your computer should be OK. However Step 3 and 4 will detect additional adware and malware, that might be installed on your computer. In the end, this is your choice!
      Stay safe!

  • Piper

    Thank you, this was very helpful. I did everything up to Step 3: Remove WhiteSmoke Toolbar registry keys with AdwCleaner, and everything seems to be in order. Whitesmoke is gone and the AdwCleaner isn’t anywhere on my computer. Do I need to do steps 4 and 5 still?

    Thanks

  • Sam

    if the hitman pro and the malewarebytes didn’t catch anything and the tool bar is gone, does that mean that the problem is solved? aka do I even need to run the ADW?

    • http://malwaretips.com/ Stelian Pilici

      Hello Sam,
      Yes, your computer should be cleann now! However you can run Adwcleaner, just to check-up…. it will only take a few seconds to perform a scan, and may remove additioanl adware from your computer!
      Stay safe!

  • Kyle

    Thank you it helped a little bit, but every time i open up my browser a 2nd tab comes up with white smoke, very annoying.

  • Jim

    Hitman pro says my trial has expired. Is there any other program I can use to remove the last traces of whitesmoke?

  • V

    Wow! Seriously, this saved me. Thank you so much!

  • JLR

    Dude, you saved me, where do I donate?

  • Jojo

    Thank you very much for the help. I’m really amazed at how i was able to get rid of whitesmoke with the simply steps you described above. Thanks again.

  • Marty

    Thank YOU soooo much! The toolbar has DISAPPEARED, but, I still have some files in my computer with the names Conduit and WhiteSmoke that the anti-malware softwares can’t seem to get rid of, and there is too many of them to delete all with FileAssassin, and it seems that they keep growing, any advice?

    • Stelian Pilici

      Hello Marty,
      Did you run AdwCleaner?

  • Sandy

    This was Great ….. I got rid of White Smoke and a lot of other problems. The only thing is that Hitman had a lot of Delete failed on the Tracking Cookies. I can’t say THANKS enough.

  • Kelly

    This was incredibly helpful! Thank you so much!

  • Sarah

    THANK YOU FOR THIS! It worked right away and fixed all of our search engines!!! THANK YOU!

  • Amy

    Hi. Thank you SO much for this article! I did everything except I don’t use Internet Explorer or Google Chrome (I do use Google as my homepage though). Do I need to do anything with those anyway?

    I did run malware which found 9 items and I ran HitmanPro which found 35 items. I guess I didn’t realize I could have ignored some of the threats HitmanPro detected as being innocent so I just hit ‘next’ and now I can’t get to my favorite online radio site. Is there any way I can get access to that site again without getting the message “PHP has encountered an Access Violation at 7C810913″? Thanks!

    • Stelian Pilici

      Hello Amy,
      If you don’t use Chrome or Internet Explorer, then their is no need to do those steps (the Adwcleaner should have cleaned those browsers too)….
      As far as HitmanPro goes, it cannot block you from connecting to a wesite, that PHP error is due to a mysql error… so it’s the website administrator job to fix it. :)

  • Quinten

    thanks worked right away

  • LarryFormPak

    Thank you.

  • Carl Nilsson

    Thanks for your help. My problem began when I downloaded a pdf manual, language swedish, with google chrome. The white smoke programme was not able to find in “add or remove progams” but I found it in the programs list. Later it appeared in even in “add or remove progams”. I took it away 8 times under diffrent names, such as Whitesmoke, WD Smart ware, WS, Soft Ware version updates, Save As

  • Ember Cross

    Thanks for the help, for some reason whitesmoke never showed up in my software files on my computer but the toolbar and search programs were added to my internet. I went in and deleted everything I had downloaded today that it could have “rode” in with and it still wouldn’t go away and I just couldn’t figure out how to get rid of it.

    Thank you so much for helping solve my problem :)

  • S

    i basically got the program removed from my computer but the folder just doesn’t wanna leave it stays in my program files regardless of what i try

    iv tried using MS DOS to remove the folder for Christ sakes

    • Stelian Pilici

      Do you still have Malwarebytes still installed?If yes,open MBAM and go to More Tools tab,from there select Run Tool,and browse to the file or folder that you want to remove….After you’ll reset your computer,FileAssasin should get rid of it!

  • Roshan Cader

    Thank you very much for the tip. Worked perfectly on my Chrome.
    Thanks again.

    • John Martin

      Many thanks for your invaluable help in removing “White Smoke” from my I/E task bar. Your comments are humbly accepted concerning the downloading from dubious web sites. Ironically this was the very last task on my new Windows 8 laptop. I’ll be more careful in future!

      Thanks again………John