Remove Windows Virtual Angel virus (Uninstall Guide)

Windows Virtual Angel is a computer virus which will display fake security alerts,reporting that malware has been detected on your computer.This alerts are professional looking pop-ups and when you click on them, you are advised to buy Windows Virtual Angel in order to remove the detected threats.
In reality, none of the reported issues are real, and are only used to scare you into buying Windows Virtual Angel and stealing your personal financial information.
In addition,as part of its self-defense mechanism,Windows Virtual Angel disables the Windows system utilities, including Task Manager and Windows Registry and will block you from running certain programs.
This fake antivirus can also cause, browser redirects when you are trying to visit security websites and will slow down your computer.

If your computer is infected with Windows Virtual Angel,then you are seeing this images:

Windows Virtual Angel Virus

Windows Virtual Angel

Windows Virtual Angel alert

Windows Virtual Angel Activation

We strongly advise you to follow our Windows Virtual Angel removal guide and ignore any alerts that this malicious software might generate.
Under no circumstance should you buy this rogue security software as this could lead to identity theft,and if you have, you should contact your credit card company and dispute the charge stating that the program is a scam and a computer virus.

Registration codes for Windows Virtual Angel
As an optional step,you can use the following license key to register Windows Virtual Angel and stop the fake alerts.
0W000-000B0-00T00-E0020
Please keep in mind that entering the above registration code will NOT remove Windows Virtual Angel from your computer , instead it will just stop the fake alerts so that you’ll be able to complete our removal guide more easily.

How to remove Windows Virtual Angel (Uninstall Guide)

STEP 1 : Start your computer in Safe Mode with Networking

  1. Remove all floppy disks, CDs, and DVDs from your computer, and then restart your computer.
  2. Press and hold the F8 key as your computer restarts.Please keep in mind that you need to press the F8 key before the Windows start-up logo appears.
    Note: With some computers, if you press and hold a key as the computer is booting you will get a stuck key message. If this occurs, instead of pressing and holding the “F8 key”, tap the “F8 key” continuously until you get the Advanced Boot Options screen.
  3. On the Advanced Boot Options screen, use the arrow keys to highlight Safe Mode with Networking , and then press ENTER.
    [Image: Safemode.jpg]

STEP 2: Remove Windows Virtual Angel malicious proxy server

Windows Virtual Angel may add a proxy server which prevents the user from accessing the internet,follow the below instructions to remove the proxy.

  1. Start the Internet Explorer browser and if you are using Internet Explorer 9 ,click on the gear icon [Image: IE gear icon] (Tools for Internet Explorer 8 users) ,then select Internet Options.
    [Image: Internet-options-IE.png]
  2. Go to the tab Connections.At the bottom, click on LAN settings.
    [Image: Remove-proxy-server2.png]
  3. Uncheck the option Use a proxy server for your LAN. This should remove the malicious proxy server and allow you to use the internet again.
    [Image: Remove-proxy-server3.png]

If you are a Firefox users, go to Firefox(upper left corner) → Options → Advanced tab → Network → Settings → Select No Proxy

STEP 3: Run RKill to terminate known malware processes associated with Windows Virtual Angel.

RKill is a program that will attempt to terminate all malicious processes associated with Windows Virtual Angel,so that we will be able to perform the next step without being interrupted by this malicious software.
Because this utility will only stop Windows Virtual Angel running process, and does not delete any files, after running it you should not reboot your computer as any malware processes that are configured to start automatically will just be started again.

  1. While your computer is in Safe Mode with Networking ,please download the latest official version of RKill.Please note that we will use a renamed version of RKILL so that Windows Virtual Angel won’t block this utility from running.
    RKILL DOWNLOAD LINK (This link will automatically download RKILL renamed as iExplore.exe)
  2. Double-click on the iExplore.exe icon in order to automatically attempt to stop any processes associated with Windows Virtual Angel.
    [Image: run-rkill-1.png]
  3. RKill will now start working in the background, please be patient while the program looks for various malware programs and tries to terminate them.
    [Image: run-rkill-2.png]
    IF you are having problems starting or running RKill, you can download any other renamed versions of RKill from here.
  4. When Rkill has completed its task, it will generate a log. You can then proceed with the rest of the guide.
    [Image: Windows Virtual Angel rkill3.jpg]

WARNING: Do not reboot your computer after running RKill as the malware process will start again , preventing you from properly performing the next step.

STEP 4: Remove Windows Virtual Angel malicious files with Malwarebytes Anti-Malware FREE

  1. Download the latest official version of Malwarebytes Anti-Malware FREE.
    MALWAREBYTES ANTI-MALWARE DOWNLOAD LINK (This link will open a download page in a new window from where you can download Malwarebytes Anti-Malware Free)
  2. Start the Malwarebytes’ Anti-Malware installation process by double clicking on mbam-setup file.
    [Image: Malwarebytes Installer]
  3. When the installation begins, keep following the prompts in order to continue with the setup process. Do not make any changes to default settings and when the program has finished installing, make sure you leave both the Update Malwarebytes’ Anti-Malware and Launch Malwarebytes’ Anti-Malware checked. Then click on the Finish button. If Malwarebytes’ prompts you to reboot, please do not do so.
    [Image: Finishing Malwarebytes installation]
  4. Malwarebytes Anti-Malware will now start and you’ll be prompted to start a trial period , please select ‘Decline‘ as we just want to use the on-demand scanner.
    [Image: Decline Malwarebytes trial]
  5. On the Scanner tab,select Perform full scan and then click on the Scanbutton to start scanning your computer.
    [Image: Starting a full system sca]
  6. Malwarebytes’ Anti-Malware will now start scanning your computer for Windows Virtual Angel malicious files as shown below.
    [Image: Malwarebytes scanning for malicious files]
  7. When the scan is finished a message box will appear, click OK to continue.[Image: Malwarebytes scan results]
  8. You will now be presented with a screen showing you the malware infections that Malwarebytes’ Anti-Malware has detected.Please note that the infections found may be different than what is shown in the image.Make sure that everything is Checked (ticked) and click on the Remove Selected button.
    [Image: Infections found by Malwarebytes]
  9. Malwarebytes’ Anti-Malware will now start removing the malicious files.After completing this task it will display a message stating that it needs to reboot,please allow this request and then let your PC boot in Normal mode.

STEP 5: Double check your system for any left over infections with HitmanPro

  1. This step can be performed in Normal Mode ,so please download the latest official version of HitmanPro.
    HITMANPRO DOWNLOAD LINK (This link will open a download page in a new window from where you can download HitmanPro)
  2. Double click on the previously downloaded fileto start the HitmanPro installation.
    [Image: HitmanPro Icon]
    IF you are experiencing problems while trying to starting HitmanPro, you can use the “Force Breach” mode.To start this program in Force Breach mode, hold down the left CTRL-key when you start HitmanPro and all non-essential processes are terminated, including the malware process. (How to start HitmanPro in Force Breach mode – Video)
  3. Click on Next to install HitmanPro on your system.
    [Image: Starting HitmanPro]
  4. The setup screen is displayed, from which you can decide whether you wish to install HitmanPro on your machine or just perform a one-time scan, select a option then click on Next to start a system scan.
    [Image: HitmanPro installation screen]
  5. HitmanPro will start scanning your system for malicious files as seen in the image below.
    [Image: HitmanPron scanning for Windows Virtual Angel]
  6. Once the scan is complete,you’ll see a screen which will display all the malicious files that the program has found.Click on Next to remove this malicious files.
    [Image: HitmanPro scan results]
  7. Click Activate free license to start the free 30 days trial and remove the malicious files.
    [Image: Activate HitmanPro license]
  8. HitmanPro will now start removing the infected objects.If this program will ask you to restart your computer,please allow this request.

If you are still experiencing problems while trying to remove Windows Virtual Angel from your machine, please start a new thread in our Malware Removal Assistance forum.

IT’S YOUR TURN TO HELP!

If we have managed to help with your computer issues, then please let other people know that this article will help them!
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ABOUT STELIAN PILICI

I am the creator and owner of MalwareTips.com.
My area of expertise includes malware removal and computer forensics. I'm active in the various online anti-malware communities where I do researches for new malware threats as they are released.
I live in Bucharest (Romania), where I run my own local computer repair shop.
I repair both hardware and other operating systems related issues, however most of my business is malware related problems.

You can follow me on Google+ , and I will keep you up-to-date with the latest computer infections and malware threats.

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  • Gerard brennan

    I just wanted to say thank you for your clear instructions on how to remove the virtual angel. I had some issues with RKILL but i figured it out. The only problem I had is once I removed it I couldnt access my control panel or IE So i did a factory restore now its GREAT & I Am So Happy To Have found Your Post & Now I Know right where to go when I need Help! :) Thank You So Much.

    Gerard

  • Horche

    thank you!

  • Harley

    Hi. Just getting done with the steps to remove Virtual Angel. My computer seems to run fine at the moment, but I noticed something that’s bugging me: When I click on the “hidden icon” button I get the different icons, and underneath I get the “customize” link. I click it on and it lists all the icons and their behaviors. Well, among the icons is “Protector-fjec.exe” and underneath it says “Windows Virtual Angel”. Isn’t this what I am killing myself to get rid of? And if it is, what is it still doing there? Thank you for your reply!

    • Stelian Pilici

      Most likely that icon it’s just a left over file and basically can’t do anything…However,just to make another check please scan with ESET Online Scaner:

      1. Download ESET Online Scanner utility.
        ESET Online Scanner Download Link (This link will automatically download ESET Online Scanner on your computer.)
      2. Double click on the Eset installer program (esetsmartinstaller_enu.exe).
      3. Check Yes, I accept the Terms of Use
      4. Click the Start button.
      5. Check Scan archives
      6. Push the Start button.
      7. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
      8. When the scan completes, push List of found threats
      9. Push Export to Text file  and save the file to your desktop using a unique name, such as ESET Scan. Include the contents of this report in your next reply.Note – when ESET doesn’t find any threats, no report will be created.
      10. Push the back button.
      11. Push Finish
  • Andres

    At first my proxy box wasn’t even checked so i checked it and unchecked it and went from there. But also i can’t run rkill. Once i click run rkill it disappears so I waited for 30 minutes and nothing happened. Is that how long it takes or it it just not working. Please help! Thanks!

    • Stelian Pilici

      Hello,
      The RKILL scan should not take more than 10 minutes… so lets try another way of fixing this.

      STEP 1.Run HitmanPro in ForceBreach mode:
      Download HitmanPro and then start this program in ForceBreach Mode
      1.Here are the direct download links for HitmanPro,
      http://dl.surfright.nl/HitmanPro36.exe (>> For 32bit)
      http://dl.surfright.nl/HitmanPro36_x64.exe (>> For 64bit)
      2.Hold down the left CTRL-key when you start HitmanPro and all non-essential processes are terminated, including this rogue malicious process
      Here is a video that explains with graphic details how to do this : http://www.youtube.com/watch?v=m6eRWTv2STk
      3. Let HitmanPro scan and remove all the detected threats.


      STEP 1. While in NORMAL MODE,download HitmanPro and then start this program in ForceBreach Mode
      1.Here are the direct download links for HitmanPro,
      http://dl.surfright.nl/HitmanPro36.exe (For 32bit)
      http://dl.surfright.nl/HitmanPro36_x64.exe (For 64bit)
      2.Hold down the left CTRL-key when you start HitmanPro and all non-essential processes are terminated, including this rogue malicious process
      Here is a video that explains with graphic details how to do this : http://www.youtube.com/watch?v=m6eRWTv2STk
      3. Let HitmanPro scan and remove all the detected threats.

      STEP 2: While in NORMAL MODE,download/Run Rkill and then run a scan with Malwarebytes
      1.Download any re-named version of Rkill (direct download links bellow):
      RKILL DOWNLOAD LINK #1
      RKILL DOWNLOAD LINK #2
      RKILL DOWNLOAD LINK #3
      2.Next,please perform a scan with Malwarebytes as seen on the guide.


      STEP 3. Run a scan with ESET Online Scanner

      1. Download ESET Online Scanner utility.
        ESET Online Scanner Download Link (This link will automatically download ESET Online Scanner on your computer.)
      2. Double click on the Eset installer program (esetsmartinstaller_enu.exe).
      3. Check Yes, I accept the Terms of Use
      4. Click the Start button.
      5. Check Scan archives
      6. Push the Start button.
      7. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
      8. When the scan completes, push List of found threats
      9. Push Export to Text file  and save the file to your desktop using a unique name, such as ESET Scan. Include the contents of this report in your next reply.Note – when ESET doesn’t find any threats, no report will be created.
      10. Push the back button.
      11. Push Finish

      Waiting for your reply to tell me how everything is working.. :) Good luck!

      • Andres

        Hey first I want to thank you so much for helping me with this virus, you’re awesome! I still wasn’t able to do rkill except this time it was because it didn’t even download. It would say installation failed, and i tried every link. I skipped it and i am currently performing the full scan with malwarebytes. Do I still need rkill? And why can’t I download it?

        • Stelian Pilici

          No, there is no need to run RKILL if you managed to start and run a scan with Malwarebytes!:)
          Let me know how everything goes after the Malwarebytes scan! Good luck!

          • Andres

            The malwarebytes scan brought up 5 threats and I killed them :) I am now currently doing the eset online scanner, thanks so much god bless!

            • Stelian Pilici

              Good..let me know the results from the ESET scan…
              Did you run a scan with HitmanPro?

              • Andres

                Yes hitman pro was the first scan I did, using the forcebreach mode. the scan has been taking very long, an hour now but is almost done. its found 2 infected files and that’s it.

  • Harley

    Wow!! great mate.. thanks or this amazing solution. Works fine in Australia, too.

  • Paige

    Hi, I’m having some serious problems with this, and I have a few questions.
    1. Where do I go to put in the code to make it easier?
    2. I can’t find my network secure option.
    3. When I go to uncheck the proxy server box, it isn’t checked in the first place.
    I have an Acer, with Windows 7 and Internet Explorer 9. Please please help!

    • Stelian Pilici

      Hello,
      1.On the interface of Windows Virtual Angel in the upper part you’ll see a question mark button (?), press it and then click Activate Now.

      In the new window, enter the above serial and then click register.

      2.I don’t understand what that is…but you don’t need it to complete the guide…
      3.Some variants of this virus , may not add a proxy….it’s normal.

      JUst go ahead and start the guide….The tools used can remove this infection with or without any activation code:)
      Good luck!

  • Karen

    It worked! Thank you for much for the great instructions.

  • richard willis

    Very cool, worked a treat, thank you. If you are reading this and have this virus follow these instructions, ‘does exactly as it says on the tin’. Brilliant!!

  • MaKi

    Thank you so much for ur help!
    Works in Austria too ;)

  • monica alegante

    You are my Angel! :D
    Best guide on the Internet,can I make a donation?

    • Stelian Pilici

      Glad to see that you manage to remove this infection….. and we don’t need to give us money….WE DO IT FOR THE FUN! :D

      Stay safe!

  • Justin

    Thank you!
    Greetings from Texas,USA!

  • adriana

    Thank you from Romania!!

  • boomme

    Got infected from an email attachment,I wanna it to reformat my computer…so happy that I didn’t …YOU ARE A ROCK STAR! Thank you STELIAN PILICI!

  • dada ianis

    thank you!worked perfectly!
    you are my hero!

  • ILDEFONSO

    thanks man its a big help to remove the stupid malware WINDOW VIRTUAL ANGEL KUDOS FOR YOU!!!!