Solved “Your computer has been blocked” virus (MoneyPak Scam)

Kevin Forth

New Member
Thread author
Dec 11, 2014
9
I used method 1 thru 4 from your
Remove “Your computer has been blocked” virus (MoneyPak Scam)
Web page on method 4 the screen went white but the but the green "hitman Pro screen never came up.
So I guess I need method 5.......
 

TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,627
Hello,



They call me TwinHeadedEagle around here, and I'll be working with you.



Before we start please read and note the following:
  • At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
  • Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
  • Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
  • Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.
  • All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
  • If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
  • I visit forum several times at day, making sure to respond to everyone's topic as fast as possible. But bear in mind that I have private life like everyone and I cannot be here 24/7. So please be patient with me. Also, some infections require less, and some more time to be removed completely, so bear this in mind and be patient.
  • Please stay with me until the end of all steps and procedures and I declare your system clean. Just because there is a lack of symptoms does not indicate a clean machine. If you solved your problem yourself, set aside two minutes to let me know.
  • Please attach all report using
    fjqb1h.png
    button below. Doing this, you make it easier for me to analyze and fix your problem.

  • If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.




Please print these instruction out so that you know what you are doing
  • Download OTLPENet.exe to your desktop
  • Download Farbar Recovery Scan Tool and save it to a flash drive.
  • Ensure that you have a blank CD in the drive
  • Double click OTLPENet.exe and this will then open imgburn to burn the file to CD
  • Reboot your system using the boot CD you just created.
    Note : If you do not know how to set your computer to boot from CD follow the steps here
  • Wait for the CD to detect your hardware and load the operating system
  • Your system should now display a Reatogo desktop
    Note : as you are running from CD it is not exactly speedy
  • Insert the USB with FRST
  • Locate the flash drive with FRST and double click
  • The tool will start to run.
  • When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.
 

Kevin Forth

New Member
Thread author
Dec 11, 2014
9
A couple of questions first,
The infected computer is an older laptop, is there any danger that the stick with kickstarter is infected now, or is it safe to use for this process?
Is there any reason the infected laptop needs to be on my network while any of this is going on?
 

Kevin Forth

New Member
Thread author
Dec 11, 2014
9
Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 13-12-2014
Ran by SYSTEM on REATOGO on 13-12-2014 19:49:34
Running from D:\
Platform: Microsoft Windows XP (X86) OS Language: English (United States)
Internet Explorer Version 8
Boot Mode: Recovery
The current controlset is ControlSet002
ATTENTION!:=====> If the system is bootable FRST must be run from normal or Safe mode to create a complete log.
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
==================== Registry (Whitelisted) ==================
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
HKLM\...\Run: [Apoint] => C:\Program Files\Apoint\Apoint.exe [159744 2007-01-25] (Alps Electric Co., Ltd.)
HKLM\...\Run: [SunJavaUpdateSched] => C:\Program Files\Common Files\Java\Java Update\jusched.exe [254696 2011-04-08] (Sun Microsystems, Inc.)
HKLM\...\Run: [Dell QuickSet] => C:\Program Files\Dell\QuickSet\quickset.exe [1245184 2008-02-22] (Dell Inc.)
HKLM\...\Run: [Broadcom Wireless Manager UI] => C:\WINDOWS\system32\WLTRAY.exe [2220032 2008-06-29] (Dell Inc.)
HKLM\...\Run: [WavXMgr] => C:\Program Files\Wave Systems Corp\Services Manager\Docmgr\bin\WavXDocMgr.exe [92160 2007-09-10] (Wave Systems Corp.)
HKLM\...\Run: [SecureUpgrade] => C:\Program Files\Wave Systems Corp\SecureUpgrade.exe [218424 2007-09-14] (Wave Systems Corp.)
HKLM\...\Run: [SigmatelSysTrayApp] => C:\Program Files\SigmaTel\C-Major Audio\WDM\stsystra.exe [405504 2007-12-05] (SigmaTel, Inc.)
HKLM\...\Run: [KADxMain] => C:\WINDOWS\system32\KADxMain.exe [282624 2006-11-02] (Knowles Acoustics)
HKLM\...\Run: [PDVDDXSrv] => C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe [128296 2008-02-26] (CyberLink Corp.)
HKLM\...\Run: [ConnectionCenter] => C:\Program Files\Citrix\ICA Client\concentr.exe [304568 2010-10-12] (Citrix Systems, Inc.)
HKLM\...\Run: [CanonMyPrinter] => C:\Program Files\Canon\MyPrinter\BJMyPrt.exe [1191936 2006-03-21] (CANON INC.)
HKLM\...\Run: [SSBkgdUpdate] => C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe [155648 2003-09-29] (Scansoft, Inc.)
HKLM\...\Run: [OpwareSE4] => C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe [69632 2006-03-21] (ScanSoft, Inc.)
HKLM\...\Run: [APSDaemon] => C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe [59240 2011-11-01] (Apple Inc.)
HKLM\...\Run: [QuickTime Task] => C:\Program Files\QuickTime\qttask.exe [421888 2011-10-24] (Apple Inc.)
HKLM\...\Run: [iTunesHelper] => C:\Program Files\iTunes\iTunesHelper.exe [421736 2011-12-08] (Apple Inc.)
HKLM\...\Run: [Adobe ARM] => C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe [959904 2013-11-21] (Adobe Systems Incorporated)
Winlogon\Notify\gemsafe: C:\Program Files\Gemplus\GemSafe Libraries\BIN\WLEventNotify.dll (Gemplus)
Winlogon\Notify\PCANotify: C:\Windows\system32\PCANotify.dll (Symantec Corporation)
HKLM\...\Policies\Explorer: [NoViewContextMenu] 1
HKLM\...\Policies\Explorer: [NoDesktop] 1 <===== ATTENTION
HKU\SIEMENS\...\Run: [MSMSGS] => C:\Program Files\Messenger\msmsgs.exe [1695232 2008-04-13] (Microsoft Corporation)
HKU\SIEMENS\...\Policies\system: [disableregistrytools] 1
HKU\SIEMENS\...\Policies\system: [DisableTaskMgr] 1
HKU\SIEMENS\...\Policies\Explorer: [NoViewContextMenu] 1
Lsa: [Authentication Packages] msv1_0 wvauth
Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Digital Line Detect.lnk
ShortcutTarget: Digital Line Detect.lnk -> C:\Program Files\Digital Line Detect\DLG.exe (Avanquest Software )
Startup: C:\Documents and Settings\SIEMENS\Start Menu\Programs\Startup\AutoStarter.lnk
ShortcutTarget: AutoStarter.lnk -> B:\Documents and Settings\Default User\Application Data\autostarter.exe (No File)
Startup: C:\Documents and Settings\SIEMENS\Start Menu\Programs\Startup\ja.lnk
ShortcutTarget: ja.lnk -> B:\Documents and Settings\Default User\Application Data\loadit.exe (No File)
Startup: C:\Documents and Settings\SIEMENS\Start Menu\Programs\Startup\PMB Media Check Tool.lnk
ShortcutTarget: PMB Media Check Tool.lnk -> C:\Program Files\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe (Sony Corporation)
========================== Services (Whitelisted) =================
 

TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,627
FRST.gif
Fix with Farbar Recovery Scan Tool

icon_exclaim.gif
This fix was created for this user for use on that particular machine.
icon_exclaim.gif

icon_exclaim.gif
Running it on another one may cause damage and render the system unstable.
icon_exclaim.gif

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on
    FRST.gif
    icon and select
    RunAsAdmin.jpg
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.
 

Attachments

  • fixlist.txt
    1.1 KB · Views: 34

Kevin Forth

New Member
Thread author
Dec 11, 2014
9
Yes, it took a long time, but I have a desktop, however I have no Icons on the desktop.
Is that what you were expecting?
 

Kevin Forth

New Member
Thread author
Dec 11, 2014
9
Same thing, Blank desktop, I have a start button, some quick starts along the bottom, and all of the usual in the bottom right corner, but the desktop itself is blank.
 

TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,627
Let's now scan with FRST from Normal window.


FRST.gif
Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.
  • Right-click on
    FRST.gif
    icon and select
    RunAsAdmin.jpg
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Make sure that Addition option is checked.
  • Press Scan button and wait.
  • The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.
Please include their content into your next reply.
 

TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,627
FRST.gif
Fix with Farbar Recovery Scan Tool

icon_exclaim.gif
This fix was created for this user for use on that particular machine.
icon_exclaim.gif

icon_exclaim.gif
Running it on another one may cause damage and render the system unstable.
icon_exclaim.gif

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on
    FRST.gif
    icon and select
    RunAsAdmin.jpg
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.
 

Attachments

  • fixlist.txt
    3 KB · Views: 69

TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,627
Yes, you're good to go :)


Glad I could help. We will delete all used tools and I'll give you some tips to harden your security and learn how to protect yourself :)


Recommended reading:
icon_exclaim.gif
MUST READ - security tips:

icon_exclaim.gif
MUST READ - general maintenance:


The Importance of Software Updating:

In order to stay protected it is
very important that you regularly update all of your software. Cybercriminals depend on the apathy of users around software updates to keep their malicious endeavor running.

Operating systems, such as Windows, and applications, such as Adobe Reader or JAVA, are used by tens of millions of computers and devices around the world, making them a huge target for cybercriminals. Downloading updates and installing them can sometimes be tedious, but the advantages you get from the updates are certainly worth it.




Recommended additional software:
icon_arrow.gif
TFC - to clean unneeded temporary files.
icon_arrow.gif
Malwarebytes' Anti-Malware - to scan your system from time to time in search for malware.
icon_arrow.gif
Malwarebytes' Anti-Exploit - to prevent plenty of mostly exploited vulnerabilities.
icon_arrow.gif
McShield - to prevent infections spread by removable media.
icon_arrow.gif
Unchecky - to prevent from installing additional foistware, implemented in legitimate installations.
icon_arrow.gif
Adblock - to surf the web without annoying ads!



Post-cleanup procedures:


Download DelFix by Xplode and save it to your desktop.
  • Run the tool by right click on the
    51a5ce45263de-delfix.png
    icon and Run as administrator option.
  • Make sure that these ones are checked:
    • Remove disinfection tools
    • Purge system restore
    • Reset system settings
  • Push Run and wait until the tool completes his work.
  • All tools we used should be gone. Tool will create an report for you (C:\DelFix.txt)
The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.



My help is free for everybody.
If you're happy with the help provided and/or wish to buy me a beer for the assistance you received, then you can consider a donation:
Thank you!​




Stay safe,
TwinHeadedEagle :)
 

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