Acer E11 random shut down low memory wont play embedded videos

[bob77]

Bought Acer E 11 from amazon last month ran fine at first then it started to randomly shut down and stopped playing embedded videos now its giving a low memory warning and shutting down more frequently it also plays videos sometimes and not others, I checked the shockwave and active x reinstalled Silverlight and updated flash/adobe. Also ran malware bytes found nothing tried to install avast but was given low memory warning again. any help would be great, thanks for reading, Robert.

 

[TwinHeadedEagle]

Hello,

How often is this happening? How old is this PC?

 

[bob77]

Hello, How often is this happening? How old is this PC?

 

[bob77]

unknown bought refurbished a month or so ago

 

[bob77]

now its freezing and closing pages at random

 

[TwinHeadedEagle]

Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Make sure that Addition option is checked.
• Press Scan button and wait.
• The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please include their content into your next reply.

 

[bob77]

smartscreen blocked farbar I turned it off and tried again but it keeps saying windowns has blocked this site how do I unblock it.

 

[bob77]

ran other recommended programs notes attached

 

[bob77]

still cant run farbar

 

[bob77]

still cant run farbar

 

[TwinHeadedEagle]

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

 

[bob77]

finally able to run farbar with list file attached.

 

[TwinHeadedEagle]

How is your PC behaving now?

 

[bob77]

seems better now, can you tell me what files I can remove to get more space? I want to put avast on here.

 

[TwinHeadedEagle]

How can I know what files you do not need?

 

[bob77]

I have C++files on here do I need them they where on here when I bought the laptop I don't use them are they required for the laptop to work?

 

[TwinHeadedEagle]

They are needed sometimes, don't uninstall it.

 

[bob77]

ok good to know thanks. what antivirus can I install I don't have room for avast

 

[TwinHeadedEagle]

Are you sure you don't have room? Antivirus takes probably 100-200mb.

 

[TwinHeadedEagle]

Let's run this utility:

It will give you some GBs back.


Download DelFix by Xplode and save it to your desktop.

• Run the tool by right click on the
  
  icon and Run as administrator option.
• Make sure that these ones are checked:
  • Remove disinfection tools
  • Purge system restore
  • Reset system settings
• Push Run and wait until the tool completes his work.
• All tools we used should be gone. Tool will create an report for you (C:\DelFix.txt)

The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.