Solved Com Surrogate Flood

mandy52799

mandy52799

New Member
Thread author
Oct 1, 2014
3
The file upload doesn't seem to like me so I copied and pasted the FRST and Addition. I would be forever indebted if you could help me fix this problem before it drives me insane ;)

Thanks!
Mandy


Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 30-09-2014
Ran by Amanda (administrator) on MANDY on 01-10-2014 06:45:39
Running from C:\Users\Amanda\Desktop
Loaded Profile: Amanda (Available profiles: Amanda)
Platform: Windows 8 (X64) OS Language: English (United States)
Internet Explorer Version 10
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(Microsoft Corporation) C:\Windows\System32\wlanext.exe
(Intel(R) Corporation) C:\Program Files\Intel\iCLS Client\HeciServer.exe
(Microsoft Corporation) C:\Windows\System32\dasHost.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\Jhi_service.exe
(Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe
(Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe
() C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe
(RealNetworks, Inc.) C:\Program Files (x86)\Real\RealPlayer\RPDS\Bin\rpdsvc.exe
() C:\Program Files (x86)\Real\UpdateService\RealPlayerUpdateSvc.exe
(TOSHIBA Corporation) C:\Windows\System32\TODDSrv.exe
(TOSHIBA Corporation) C:\Program Files\Toshiba\Teco\TecoService.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\FWService\IntelMeFWService.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
(TOSHIBA Corporation) C:\Program Files\Toshiba\TPHM\TPCHSrv.exe
(TOSHIBA Corporation) C:\Program Files\Toshiba\TOSHIBA Service Station\TMachInfo.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2015\avgidsagent.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2015\avgwdsvc.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2015\avgnsa.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2015\avgcsrva.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2015\avgrsa.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
(Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe
(Microsoft Corporation) C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.0.1119.516_x64__8wekyb3d8bbwe\LiveComm.exe
(Intel Corporation) C:\Windows\System32\igfxtray.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
(SRS Labs, Inc.) C:\Program Files\SRS Labs\SRS Control Panel\SRSPanel_64.exe
(TOSHIBA Corporation) C:\Program Files\Toshiba\Hotkey\TCrdMain_Win8.exe
(TOSHIBA Corporation) C:\Program Files\Toshiba\Teco\TecoResident.exe
(TOSHIBA Corporation) C:\Program Files (x86)\Toshiba\System Setting\TSleepSrv.exe
(TOSHIBA Corporation) C:\Program Files\Toshiba\TPHM\TPCHWMsg.exe
(Microsoft Corporation) C:\Windows\System32\StikyNot.exe
(RealNetworks, Inc.) C:\Program Files (x86)\Real\RealPlayer\RPDS\Bin64\rpsystray.exe
(Oracle Corporation) C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2015\avgui.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
(TOSHIBA Corporation) C:\Program Files\Toshiba\TOSHIBA Service Station\ToshibaServiceStation.exe
(Microsoft Corporation) C:\Windows\System32\Taskmgr.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Microsoft Corporation) C:\Windows\SysWOW64\dllhost.exe
(Microsoft Corporation) C:\Windows\SysWOW64\dllhost.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Microsoft Corporation) C:\Windows\SysWOW64\dllhost.exe
(Microsoft Corporation) C:\Windows\SysWOW64\dllhost.exe
(Microsoft Corporation) C:\Windows\SysWOW64\dllhost.exe
(Microsoft Corporation) C:\Windows\SysWOW64\dllhost.exe
(Microsoft Corporation) C:\Windows\SysWOW64\dllhost.exe
(Microsoft Corporation) C:\Windows\SysWOW64\dllhost.exe
(Microsoft Corporation) C:\Windows\SysWOW64\dllhost.exe
(Microsoft Corporation) C:\Windows\SysWOW64\dllhost.exe
(Microsoft Corporation) C:\Windows\SysWOW64\dllhost.exe
(Microsoft Corporation) C:\Windows\SysWOW64\dllhost.exe
(Microsoft Corporation) C:\Windows\SysWOW64\dllhost.exe


==================== Registry (Whitelisted) ==================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [] => [X]
HKLM\...\Run: [RtHDVCpl] => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [12936848 2012-07-13] (Realtek Semiconductor)
HKLM\...\Run: [SRS Premium Sound HD] => C:\Program Files\SRS Labs\SRS Control Panel\SRSPanel_64.exe [2170784 2012-08-19] (SRS Labs, Inc.)
HKLM\...\Run: [TCrdMain] => C:\Program Files\TOSHIBA\Hotkey\TCrdMain_Win8.exe [2608040 2012-08-13] (TOSHIBA Corporation)
HKLM\...\Run: [TecoResident] => C:\Program Files\TOSHIBA\Teco\TecoResident.exe [169896 2012-08-13] (TOSHIBA Corporation)
HKLM\...\Run: [TosWaitSrv] => C:\Program Files\TOSHIBA\TPHM\TosWaitSrv.exe [356776 2012-07-11] (TOSHIBA Corporation)
HKLM\...\Run: [TSleepSrv] => C:\Program Files (x86)\TOSHIBA\System Setting\TSleepSrv.exe [1548952 2012-08-04] (TOSHIBA Corporation)
HKLM\...\Run: [TODDMain] => C:\Program Files (x86)\TOSHIBA\System Setting\TODDMain.exe [213136 2012-08-04] ()
HKLM-x32\...\Run: [ToshibaAppPlace] => C:\Program Files (x86)\Toshiba\Toshiba App Place\ToshibaAppPlace.exe [552960 2010-09-23] (Toshiba)
HKLM-x32\...\Run: [Adobe ARM] => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [959176 2014-08-21] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [SunJavaUpdateSched] => C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [256896 2014-07-25] (Oracle Corporation)
HKLM-x32\...\Run: [TkBellExe] => c:\program files (x86)\real\realplayer\Update\realsched.exe [296520 2014-09-30] (RealNetworks, Inc.)
HKLM-x32\...\Run: [AVG_UI] => C:\Program Files (x86)\AVG\AVG2015\avgui.exe [3593744 2014-09-05] (AVG Technologies CZ, s.r.o.)
Winlogon\Notify\igfxcui: C:\windows\system32\igfxdev.dll (Intel Corporation)
HKU\S-1-5-21-2269063864-3542647717-1489514493-1001\...\Run: [RESTART_STICKY_NOTES] => C:\Windows\System32\StikyNot.exe [405504 2012-07-25] (Microsoft Corporation)
HKU\S-1-5-21-2269063864-3542647717-1489514493-1001\...\MountPoints2: {4f94c2ad-4ecd-11e2-be71-806e6f6e6963} - "D:\Setup.exe"
HKU\S-1-5-21-2269063864-3542647717-1489514493-1001\...A8F59079A8D5}\localserver32: rundll32.exe javascript:"\..\mshtml,RunHTMLApplication ";eval("epdvnfou/xsjuf)(=tdsjqu!mbohvbhf>ktds (the data entry has 239 more characters). <==== Poweliks!
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\RealPlayer Cloud Service UI.lnk
ShortcutTarget: RealPlayer Cloud Service UI.lnk -> C:\Program Files (x86)\Real\RealPlayer\RPDS\Bin64\rpsystray.exe (RealNetworks, Inc.)
Startup: C:\Users\Amanda\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\OpenOffice.org 3.4.1.lnk
ShortcutTarget: OpenOffice.org 3.4.1.lnk -> C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe ()
ShellIconOverlayIdentifiers: [ SkyDrive1] -> {F241C880-6982-4CE5-8CF7-7085BA96DA5A} => C:\Users\Amanda\AppData\Local\Microsoft\SkyDrive\16.4.6010.0727\amd64\SkyDriveShell64.dll (Microsoft Corporation)
ShellIconOverlayIdentifiers: [ SkyDrive2] -> {A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E} => C:\Users\Amanda\AppData\Local\Microsoft\SkyDrive\16.4.6010.0727\amd64\SkyDriveShell64.dll (Microsoft Corporation)
ShellIconOverlayIdentifiers: [ SkyDrive3] -> {BBACC218-34EA-4666-9D7A-C78F2274A524} => C:\Users\Amanda\AppData\Local\Microsoft\SkyDrive\16.4.6010.0727\amd64\SkyDriveShell64.dll (Microsoft Corporation)
ShellIconOverlayIdentifiers: [EnhancedStorageShell] -> {D9144DCD-E998-4ECA-AB6A-DCD83CCBA16D} => C:\Windows\System32\EhStorShell.dll (Microsoft Corporation)
ShellIconOverlayIdentifiers-x32: [ SkyDrive1] -> {F241C880-6982-4CE5-8CF7-7085BA96DA5A} => C:\Users\Amanda\AppData\Local\Microsoft\SkyDrive\16.4.6010.0727\SkyDriveShell.dll (Microsoft Corporation)
ShellIconOverlayIdentifiers-x32: [ SkyDrive2] -> {A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E} => C:\Users\Amanda\AppData\Local\Microsoft\SkyDrive\16.4.6010.0727\SkyDriveShell.dll (Microsoft Corporation)
ShellIconOverlayIdentifiers-x32: [ SkyDrive3] -> {BBACC218-34EA-4666-9D7A-C78F2274A524} => C:\Users\Amanda\AppData\Local\Microsoft\SkyDrive\16.4.6010.0727\SkyDriveShell.dll (Microsoft Corporation)

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://toshiba13.msn.com
HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://toshiba13.msn.com
HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://toshiba13.msn.com
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Default_Page_URL = http://toshiba13.msn.com
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Start Page = http://toshiba13.msn.com
SearchScopes: HKLM - {30884B74-D4E7-4663-804F-16C6E88DD586} URL = http://www.bing.com/search?q={searchTerms}&form=IE10TR&src=IE10TR&pc=MATBJS
SearchScopes: HKLM-x32 - {30884B74-D4E7-4663-804F-16C6E88DD586} URL = http://www.bing.com/search?q={searchTerms}&form=IE10TR&src=IE10TR&pc=MATBJS
SearchScopes: HKCU - {30884B74-D4E7-4663-804F-16C6E88DD586} URL =
BHO: RealNetworks Download and Record Plugin for Internet Explorer -> {3049C3E9-B461-4BC5-8870-4C09146192CA} -> C:\Program Files (x86)\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin64.dll (RealDownloader)
BHO-x32: RealNetworks Download and Record Plugin for Internet Explorer -> {3049C3E9-B461-4BC5-8870-4C09146192CA} -> C:\Program Files (x86)\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll (RealDownloader)
BHO-x32: Java(tm) Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation)
BHO-x32: Java(tm) Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
Tcpip\Parameters: [DhcpNameServer] 192.168.0.1

FireFox:
========
FF Plugin: @adobe.com/FlashPlayer -> C:\windows\system32\Macromed\Flash\NPSWF64_15_0_0_152.dll ()
FF Plugin-x32: @adobe.com/FlashPlayer -> C:\windows\SysWOW64\Macromed\Flash\NPSWF32_15_0_0_152.dll ()
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI ipt;version=2.1.42 -> C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIIPT.dll (Intel Corporation)
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI updater -> C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIUpdater.dll (Intel Corporation)
FF Plugin-x32: @java.com/DTPlugin,version=10.67.2 -> C:\Program Files (x86)\Java\jre7\bin\dtplugin\npDeployJava1.dll (Oracle Corporation)
FF Plugin-x32: @java.com/JavaPlugin,version=10.67.2 -> C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.20125.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=16.4.3503.0728 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @real.com/nppl3260;version=17.0.13.2 -> c:\program files (x86)\real\realplayer\Netscape6\nppl3260.dll (RealNetworks, Inc.)
FF Plugin-x32: @real.com/nprndlhtml5videoshim;version=17.0.13 -> C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlhtml5videoshim.dll (RealNetworks, Inc.)
FF Plugin-x32: @real.com/nprpplugin;version=17.0.13.2 -> c:\program files (x86)\real\realplayer\Netscape6\nprpplugin.dll (RealPlayer Cloud)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.24.15\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.24.15\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: @WildTangent.com/GamesAppPresenceDetector,Version=1.0 -> C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll ()
FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF HKLM-x32\...\Firefox\Extensions: [{ABDE892B-13A8-4d1b-88E6-365A6E755758}] - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Firefox\Ext
FF Extension: RealDownloader - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Firefox\Ext [2014-09-30]
FF HKLM-x32\...\Firefox\Extensions: [{9D2AA73B-6049-4799-B8AC-925723370070}] - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Firefox\Ext

Chrome:
=======
CHR Profile: C:\Users\Amanda\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Google Drive) - C:\Users\Amanda\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2012-12-25]
CHR Extension: (Google Voice Search Hotword (Beta)) - C:\Users\Amanda\AppData\Local\Google\Chrome\User Data\Default\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn [2014-05-26]
CHR Extension: (YouTube) - C:\Users\Amanda\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2012-12-25]
CHR Extension: (Google Search) - C:\Users\Amanda\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2012-12-25]
CHR Extension: (MagicScroll eBook Reader) - C:\Users\Amanda\AppData\Local\Google\Chrome\User Data\Default\Extensions\ghgnmgfdoiplfmhgghbmlphanpfmjble [2013-04-17]
CHR Extension: (BeFrugal.com Add-On) - C:\Users\Amanda\AppData\Local\Google\Chrome\User Data\Default\Extensions\kcdcneeneoifbeenbbnjodcflhdbaggp [2014-04-05]
CHR Extension: (Google Wallet) - C:\Users\Amanda\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2013-08-26]
CHR Extension: (TabCloud) - C:\Users\Amanda\AppData\Local\Google\Chrome\User Data\Default\Extensions\npecfdijgoblfcgagoijgmgejmcpnhof [2014-01-01]
CHR Extension: (No Name) - C:\Users\Amanda\AppData\Local\Google\Chrome\User Data\Default\Extensions\ohejkgbgjendbpmelpmkopicjgoiccdk [2013-09-01]
CHR Extension: (Gmail) - C:\Users\Amanda\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2012-12-25]

==================== Services (Whitelisted) =================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R2 AVGIDSAgent; C:\Program Files (x86)\AVG\AVG2015\avgidsagent.exe [3364368 2014-09-05] (AVG Technologies CZ, s.r.o.)
R2 avgwd; C:\Program Files (x86)\AVG\AVG2015\avgwdsvc.exe [293448 2014-09-05] (AVG Technologies CZ, s.r.o.)
R2 Intel(R) ME Service; C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\FWService\IntelMeFWService.exe [129856 2012-06-27] (Intel Corporation)
R2 jhi_service; C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe [166720 2012-06-25] (Intel Corporation)
S3 KeyIso; C:\Windows\SysWOW64\keyiso.dll [43520 2012-07-25] (Microsoft Corporation)
R2 MBAMScheduler; C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe [1809720 2014-05-12] (Malwarebytes Corporation)
R2 MBAMService; C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe [860472 2014-05-12] (Malwarebytes Corporation)
S3 Netlogon; C:\Windows\SysWOW64\netlogon.dll [634368 2012-07-25] (Microsoft Corporation)
R2 RealNetworks Downloader Resolver Service; C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe [39568 2014-07-30] ()
R2 RealPlayer Cloud Service; c:\program files (x86)\real\realplayer\RPDS\Bin\rpdsvc.exe [1141848 2014-09-30] (RealNetworks, Inc.)
R2 RealPlayerUpdateSvc; C:\Program Files (x86)\Real\UpdateService\RealPlayerUpdateSvc.exe [23552 2014-07-30] () [File not signed]
R2 SamSs; C:\Windows\SysWOW64\lsass.exe [0 2014-02-11] () [File not signed]
R2 Spooler; C:\Windows\SysWOW64\spoolsv.exe [0 2014-02-11] () [File not signed]
S3 StorSvc; C:\Windows\SysWOW64\storsvc.dll [18432 2012-07-25] (Microsoft Corporation)
R2 TODDSrv; C:\Windows\SysWOW64\TODDSrv.exe [0 2014-02-11] () [File not signed]
S3 WinDefend; C:\Program Files\Windows Defender\MsMpEng.exe [14920 2013-01-28] (Microsoft Corporation)

==================== Drivers (Whitelisted) ====================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

S0 Avgboota; C:\Windows\System32\DRIVERS\avgboota.sys [20496 2013-09-04] (AVG Technologies CZ, s.r.o.)
R1 Avgdiska; C:\Windows\System32\DRIVERS\avgdiska.sys [153368 2014-06-18] (AVG Technologies CZ, s.r.o.)
R1 AVGIDSDriver; C:\Windows\System32\DRIVERS\avgidsdrivera.sys [247576 2014-07-24] (AVG Technologies CZ, s.r.o.)
R0 AVGIDSHA; C:\Windows\System32\DRIVERS\avgidsha.sys [190744 2014-06-18] (AVG Technologies CZ, s.r.o.)
R1 Avgldx64; C:\Windows\System32\DRIVERS\avgldx64.sys [243480 2014-08-20] (AVG Technologies CZ, s.r.o.)
R0 Avgloga; C:\Windows\System32\DRIVERS\avgloga.sys [313624 2014-07-18] (AVG Technologies CZ, s.r.o.)
R0 Avgmfx64; C:\Windows\System32\DRIVERS\avgmfx64.sys [123672 2014-08-06] (AVG Technologies CZ, s.r.o.)
R0 Avgrkx64; C:\Windows\System32\DRIVERS\avgrkx64.sys [31512 2014-06-18] (AVG Technologies CZ, s.r.o.)
R1 Avgwfpa; C:\Windows\system32\DRIVERS\avgwfpa.sys [273176 2014-07-18] (AVG Technologies CZ, s.r.o.)
R3 BthLEEnum; C:\Windows\system32\DRIVERS\BthLEEnum.sys [202752 2012-07-25] (Microsoft Corporation)
R3 MBAMProtector; C:\windows\system32\drivers\mbam.sys [25816 2014-05-12] (Malwarebytes Corporation)
R3 MBAMSwissArmy; C:\windows\system32\drivers\MBAMSwissArmy.sys [122584 2014-10-01] (Malwarebytes Corporation)
R3 MBAMWebAccessControl; C:\windows\system32\drivers\mwac.sys [64216 2014-05-12] (Malwarebytes Corporation)
R3 RtkBtFilter; C:\Windows\system32\DRIVERS\RtkBtfilter.sys [24208 2012-07-11] (Realtek Microelectronics)
R3 RTWlanE; C:\Windows\system32\DRIVERS\rtwlane.sys [1498256 2012-08-29] (Realtek Semiconductor Corporation )
R3 SmbDrvI; C:\Windows\system32\DRIVERS\Smb_driver_Intel.sys [43832 2012-08-16] (Synaptics Incorporated)
R3 Thotkey; C:\Windows\System32\drivers\Thotkey.sys [28632 2012-07-31] (Windows (R) Win 7 DDK provider)

==================== NetSvcs (Whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)


==================== One Month Created Files and Folders ========

(If an entry is included in the fixlist, the file\folder will be moved.)

2014-10-01 05:30 - 2014-10-01 05:30 - 00003204 _____ () C:\windows\System32\Tasks\RealPlayerRealUpgradeLogonTaskS-1-5-21-2269063864-3542647717-1489514493-1001
2014-10-01 05:29 - 2014-10-01 05:29 - 00003336 _____ () C:\windows\System32\Tasks\RealPlayerRealUpgradeScheduledTaskS-1-5-21-2269063864-3542647717-1489514493-1001
2014-09-30 23:04 - 2014-09-30 23:04 - 00000000 ____D () C:\ProgramData\Avg_Update_0914avt
2014-09-30 22:43 - 2014-09-30 22:43 - 00000000 ____D () C:\Users\Amanda\AppData\Roaming\AVG2015
2014-09-30 22:42 - 2014-09-30 22:42 - 00000976 _____ () C:\Users\Public\Desktop\AVG 2015.lnk
2014-09-30 22:42 - 2014-09-30 22:42 - 00000000 ____D () C:\Users\Amanda\AppData\Roaming\TuneUp Software
2014-09-30 22:42 - 2014-09-30 22:42 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\AVG
2014-09-30 22:33 - 2014-10-01 05:19 - 00000000 ____D () C:\ProgramData\AVG2015
2014-09-30 22:33 - 2014-09-30 22:33 - 00000000 ___HD () C:\$AVG
2014-09-30 22:32 - 2014-09-30 22:32 - 00000000 ____D () C:\Program Files (x86)\AVG
2014-09-30 22:29 - 2014-10-01 04:56 - 00000000 ____D () C:\ProgramData\MFAData
2014-09-30 22:29 - 2014-09-30 23:05 - 00000000 ____D () C:\Users\Amanda\AppData\Local\Avg2015
2014-09-30 22:29 - 2014-09-30 22:29 - 00000000 ____D () C:\Users\Amanda\AppData\Local\MFAData
2014-09-30 22:28 - 2014-09-30 22:28 - 04578024 _____ (AVG Technologies) C:\Users\Amanda\Desktop\avg_avct_stb_all_2015_5315_welcomecmp.exe
2014-09-30 21:55 - 2014-09-30 21:55 - 00497569 _____ (Thisisu) C:\Users\Amanda\Desktop\JRT.exe
2014-09-30 21:47 - 2014-10-01 05:19 - 00000000 ____D () C:\AdwCleaner
2014-09-30 21:40 - 2014-10-01 06:46 - 00019690 _____ () C:\Users\Amanda\Desktop\FRST.txt
2014-09-30 21:40 - 2014-10-01 06:45 - 00000000 ____D () C:\FRST
2014-09-30 21:40 - 2014-09-30 21:41 - 00031709 _____ () C:\Users\Amanda\Desktop\Addition.txt
2014-09-30 21:39 - 2014-09-30 21:39 - 02108928 _____ (Farbar) C:\Users\Amanda\Desktop\FRST64.exe
2014-09-30 21:31 - 2014-09-30 21:31 - 01100288 _____ (Farbar) C:\Users\Amanda\Desktop\FRST.exe
2014-09-30 21:24 - 2014-09-30 21:24 - 01944824 _____ (Bleeping Computer, LLC) C:\Users\Amanda\Desktop\rkill (1).exe
2014-09-30 21:13 - 2014-09-30 22:22 - 00001932 _____ () C:\windows\PFRO.log
2014-09-30 20:54 - 2014-10-01 06:26 - 00122584 _____ (Malwarebytes Corporation) C:\windows\system32\Drivers\MBAMSwissArmy.sys
2014-09-30 20:54 - 2014-09-30 20:54 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware
2014-09-30 20:54 - 2014-09-30 20:54 - 00000000 ____D () C:\ProgramData\Malwarebytes
2014-09-30 20:54 - 2014-09-30 20:54 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes Anti-Malware
2014-09-30 20:54 - 2014-05-12 07:26 - 00091352 _____ (Malwarebytes Corporation) C:\windows\system32\Drivers\mbamchameleon.sys
2014-09-30 20:54 - 2014-05-12 07:26 - 00064216 _____ (Malwarebytes Corporation) C:\windows\system32\Drivers\mwac.sys
2014-09-30 20:54 - 2014-05-12 07:25 - 00025816 _____ (Malwarebytes Corporation) C:\windows\system32\Drivers\mbam.sys
2014-09-30 20:52 - 2014-09-30 20:52 - 17292760 _____ (Malwarebytes Corporation ) C:\Users\Amanda\Desktop\mbam-setup-2.0.2.1012.exe
2014-09-30 20:40 - 2014-09-30 20:40 - 02064880 _____ (Trend Micro Inc.) C:\Users\Amanda\Desktop\HousecallLauncher (1).exe
2014-09-30 20:32 - 2014-09-30 20:35 - 01286967 _____ (Trend Micro Inc.) C:\Users\Amanda\Desktop\HousecallLauncher64.exe
2014-09-30 10:14 - 2014-09-30 10:14 - 00000000 ____D () C:\Users\Amanda\AppData\Roaming\RealNetworks
2014-09-30 10:12 - 2014-09-30 10:12 - 00000000 ____D () C:\ProgramData\RealNetworks
2014-09-30 10:12 - 2014-09-30 10:12 - 00000000 ____D () C:\Program Files (x86)\RealNetworks
2014-09-30 10:11 - 2014-09-30 10:11 - 00278600 _____ (Progressive Networks) C:\windows\SysWOW64\pncrt.dll
2014-09-30 10:11 - 2014-09-30 10:11 - 00201800 _____ (RealNetworks, Inc.) C:\windows\SysWOW64\rmoc3260.dll
2014-09-30 10:10 - 2014-09-30 10:10 - 00505416 _____ (Microsoft Corporation) C:\windows\SysWOW64\msvcp71.dll
2014-09-30 10:10 - 2014-09-30 10:10 - 00353864 _____ (Microsoft Corporation) C:\windows\SysWOW64\msvcr71.dll
2014-09-26 13:36 - 2014-09-26 13:36 - 00000094 ____H () C:\Users\Amanda\Desktop\.~lock.BILLS current.ods#
2014-09-24 16:23 - 2014-09-30 22:44 - 00763048 _____ () C:\windows\WindowsUpdate.log
2014-09-13 18:19 - 2014-09-14 22:15 - 00000000 ____D () C:\Users\Amanda\Documents\Canister Claim
2014-09-11 01:02 - 2014-09-11 01:02 - 00004162 _____ () C:\windows\SysWOW64\jupdate-1.7.0_67-b01.log
2014-09-11 01:02 - 2014-09-11 01:02 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Java
2014-09-11 01:02 - 2014-07-25 12:55 - 00098216 _____ (Oracle Corporation) C:\windows\SysWOW64\WindowsAccessBridge-32.dll
2014-09-11 01:02 - 2014-07-25 12:49 - 00272808 _____ (Oracle Corporation) C:\windows\SysWOW64\javaws.exe
2014-09-11 01:02 - 2014-07-25 12:49 - 00175528 _____ (Oracle Corporation) C:\windows\SysWOW64\javaw.exe
2014-09-11 01:02 - 2014-07-25 12:49 - 00175528 _____ (Oracle Corporation) C:\windows\SysWOW64\java.exe
2014-09-11 00:57 - 2014-09-11 00:57 - 00918440 _____ (Oracle Corporation) C:\Users\Amanda\Downloads\chromeinstall-7u67.exe
2014-09-10 22:34 - 2014-09-10 22:34 - 00056842 _____ () C:\Users\Amanda\Downloads\bicycle girl.zip
2014-09-01 10:33 - 2014-09-01 10:33 - 00018127 _____ () C:\Users\Amanda\Documents\Morgan Schedule.ods
2014-09-01 10:21 - 2014-09-01 10:21 - 00018321 _____ () C:\Users\Amanda\Documents\Chloe schedule.ods
2014-09-01 09:55 - 2014-09-01 09:55 - 00009872 _____ () C:\Users\Amanda\Desktop\schedule.cab

==================== One Month Modified Files and Folders =======

(If an entry is included in the fixlist, the file\folder will be moved.)

2014-10-01 06:46 - 2013-03-16 11:22 - 00000000 ____D () C:\Users\Amanda\AppData\Local\CrashDumps
2014-10-01 06:45 - 2013-09-01 06:05 - 00000830 _____ () C:\windows\Tasks\Adobe Flash Player Updater.job
2014-10-01 06:17 - 2012-12-25 17:14 - 00000910 _____ () C:\windows\Tasks\GoogleUpdateTaskMachineUA.job
2014-10-01 06:02 - 2012-07-26 04:12 - 00000000 ____D () C:\windows\system32\sru
2014-10-01 05:29 - 2012-12-25 17:14 - 00000906 _____ () C:\windows\Tasks\GoogleUpdateTaskMachineCore.job
2014-10-01 04:45 - 2013-10-23 23:22 - 00000000 ____D () C:\Users\Amanda\Documents\Calibre Library
2014-09-30 23:56 - 2012-12-25 17:12 - 00003600 _____ () C:\windows\System32\Tasks\Optimize Start Menu Cache Files-S-1-5-21-2269063864-3542647717-1489514493-1001
2014-09-30 23:04 - 2012-07-26 01:26 - 00262144 ___SH () C:\windows\system32\config\ELAM
2014-09-30 22:42 - 2012-07-26 04:12 - 00000000 ___HD () C:\windows\ELAMBKUP
2014-09-30 22:29 - 2012-07-26 03:28 - 00848230 _____ () C:\windows\system32\PerfStringBackup.INI
2014-09-30 22:22 - 2012-07-26 03:22 - 00000006 ____H () C:\windows\Tasks\SA.DAT
2014-09-30 21:29 - 2013-05-22 20:07 - 00001986 _____ () C:\Users\Amanda\Desktop\Rkill.txt
2014-09-30 21:12 - 2012-07-26 01:26 - 00524288 ___SH () C:\windows\system32\config\BBI
2014-09-30 21:11 - 2013-09-01 06:21 - 00000000 ____D () C:\Users\Amanda\AppData\Local\CRE
2014-09-30 20:51 - 2013-07-10 01:57 - 01820269 _____ () C:\Users\Amanda\AppData\Local\census.cache
2014-09-30 20:51 - 2013-07-10 01:56 - 00158645 _____ () C:\Users\Amanda\AppData\Local\ars.cache
2014-09-30 19:59 - 2013-09-01 22:58 - 00003358 _____ () C:\windows\System32\Tasks\RealDownloaderRealUpgradeScheduledTaskS-1-5-21-2269063864-3542647717-1489514493-1001
2014-09-30 19:59 - 2013-09-01 22:58 - 00003226 _____ () C:\windows\System32\Tasks\RealDownloaderRealUpgradeLogonTaskS-1-5-21-2269063864-3542647717-1489514493-1001
2014-09-30 19:16 - 2013-09-01 05:59 - 00000000 ____D () C:\Users\Amanda\AppData\Roaming\Real
2014-09-30 18:41 - 2014-03-24 07:49 - 00000000 ____D () C:\windows\Minidump
2014-09-30 17:30 - 2013-09-01 06:02 - 00003378 _____ () C:\windows\System32\Tasks\RealDownloaderDownloaderScheduledTaskS-1-5-21-2269063864-3542647717-1489514493-1001
2014-09-30 13:17 - 2012-07-26 03:59 - 00000000 ____D () C:\windows\CbsTemp
2014-09-30 10:12 - 2013-09-01 05:59 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\RealNetworks
2014-09-30 10:12 - 2013-09-01 05:59 - 00000000 ____D () C:\Program Files (x86)\Real
2014-09-30 10:11 - 2013-09-01 05:58 - 00000000 ____D () C:\ProgramData\Real
2014-09-30 08:39 - 2014-07-26 21:05 - 00000000 ____D () C:\Users\Amanda\Desktop\candle rings
2014-09-28 15:11 - 2013-03-10 01:08 - 00000000 ____D () C:\Users\Amanda\Desktop\fanfic
2014-09-24 16:34 - 2012-07-26 04:12 - 00000000 ____D () C:\windows\AUInstallAgent
2014-09-24 04:10 - 2012-07-26 04:12 - 00000000 ____D () C:\windows\system32\NDF
2014-09-23 22:52 - 2013-03-15 21:40 - 00000000 ____D () C:\Users\Amanda\Desktop\my antiques
2014-09-20 18:42 - 2014-04-06 23:40 - 00000000 ____D () C:\Users\Amanda\AppData\Local\Windows Live
2014-09-19 13:43 - 2012-09-03 21:42 - 00002441 _____ () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Reader X.lnk
2014-09-16 23:58 - 2013-09-30 04:26 - 00000000 ____D () C:\Users\Amanda\Desktop\books for girls
2014-09-15 15:00 - 2013-04-27 10:58 - 00027888 _____ () C:\Users\Amanda\Desktop\BILLS current.ods
2014-09-13 23:38 - 2012-07-26 04:12 - 00000000 ____D () C:\windows\rescache
2014-09-11 01:03 - 2014-06-06 08:05 - 00000000 ____D () C:\ProgramData\Oracle
2014-09-11 01:02 - 2013-08-25 12:57 - 00000000 ____D () C:\Program Files (x86)\Java
2014-09-10 22:34 - 2013-10-23 09:32 - 00000000 ___RD () C:\Users\Amanda\Downloads\AFF540DC.Unpacker_v7353qx4kg3sa!App
2014-09-09 13:45 - 2013-09-01 06:05 - 00003718 _____ () C:\windows\System32\Tasks\Adobe Flash Player Updater
2014-09-01 10:21 - 2013-03-08 19:22 - 00000000 ____D () C:\ProgramData\CanonIJPLM

Some content of TEMP:
====================
C:\Users\Amanda\AppData\Local\Temp\lowproc.exe
C:\Users\Amanda\AppData\Local\Temp\Quarantine.exe
C:\Users\Amanda\AppData\Local\Temp\stubhelper.dll


==================== Bamital & volsnap Check =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed


LastRegBack: 2014-09-24 04:04

==================== End Of Log ============================






Additional scan result of Farbar Recovery Scan Tool (x64) Version: 30-09-2014
Ran by Amanda at 2014-10-01 06:47:53
Running from C:\Users\Amanda\Desktop
Boot Mode: Normal
==========================================================


==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: AVG AntiVirus 2015 (Enabled - Up to date) {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
AV: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: AVG AntiVirus 2015 (Enabled - Up to date) {B5F5C120-2089-702E-0001-553BB0D5A664}

==================== Installed Programs ======================

(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

Adobe Flash Player 15 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 15.0.0.152 - Adobe Systems Incorporated)
Adobe Reader X (10.1.12) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AA1000000001}) (Version: 10.1.12 - Adobe Systems Incorporated)
Atheros Communications Inc.(R) AR81Family Gigabit/Fast Ethernet Driver (HKLM-x32\...\{3108C217-BE83-42E4-AE9E-A56A2A92E549}) (Version: 2.1.0.6 - Atheros Communications Inc.)
AVG 2015 (HKLM\...\AVG) (Version: 2015.0.5315 - AVG Technologies)
AVG 2015 (Version: 15.0.4158 - AVG Technologies) Hidden
AVG 2015 (Version: 15.0.5315 - AVG Technologies) Hidden
Bejeweled 3 (x32 Version: 2.2.0.97 - WildTangent) Hidden
calibre (HKLM-x32\...\{7D69BF2B-6C60-4D0A-8A6C-BCFD025D5D84}) (Version: 1.17.0 - Kovid Goyal)
CCleaner (HKLM\...\CCleaner) (Version: 4.03 - Piriform)
Corel PaintShop Pro X6 (HKLM-x32\...\_{166D1CB6-DD8A-40DD-9E25-4D31D2D6DE4D}) (Version: 16.2.0.20 - Corel Corporation)
Corel PaintShop Pro X6 (x32 Version: 16.2.0.20 - Corel Corporation) Hidden
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
FanFictionDownloader version 0.8.7 (HKLM-x32\...\{1D868954-1083-4BBA-8379-C7A9B2705CBA}_is1) (Version: 0.8.7 - Raimond Eisele)
Farmscapes (x32 Version: 2.2.0.98 - WildTangent) Hidden
FATE (x32 Version: 2.2.0.97 - WildTangent) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 37.0.2062.124 - Google Inc.)
Google Update Helper (x32 Version: 1.3.24.15 - Google Inc.) Hidden
ICA (x32 Version: 16.0.0.113 - Corel Corporation) Hidden
Intel(R) Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.1.0.1252 - Intel Corporation)
Intel(R) Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 9.17.10.2828 - Intel Corporation)
Intel(R) Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 11.5.2.1001 - Intel Corporation)
Intel(R) SDK for OpenCL - CPU Only Runtime Package (HKLM-x32\...\{FCB3772C-B7D0-4933-B1A9-3707EBACC573}) (Version: 2.0.0.37149 - Intel Corporation)
Intel® Trusted Connect Service Client (Version: 1.24.388.1 - Intel Corporation) Hidden
IPM_PSP_COM (x32 Version: 16.0.0.113 - Corel Corporation) Hidden
IPM_PSP_COM64 (Version: 16.0.0.113 - Corel Corporation) Hidden
Java 7 Update 67 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217025FF}) (Version: 7.0.670 - Oracle)
Java Auto Updater (x32 Version: 2.1.67.1 - Oracle, Inc.) Hidden
K-Lite Codec Pack 10.1.5 Full (HKLM-x32\...\KLiteCodecPack_is1) (Version: 10.1.5 - )
Malwarebytes Anti-Malware version 2.0.2.1012 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.2.1012 - Malwarebytes Corporation)
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Office (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.6120.5004 - Microsoft Corporation)
Microsoft Silverlight (HKLM-x32\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.20125.0 - Microsoft Corporation)
Microsoft SkyDrive (HKCU\...\SkyDriveSetup.exe) (Version: 16.4.6010.0727 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Movie Maker (x32 Version: 16.4.3503.0728 - Microsoft Corporation) Hidden
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT110 (x32 Version: 16.4.1108.0727 - Microsoft) Hidden
MSVCRT110_amd64 (Version: 16.4.1108.0727 - Microsoft) Hidden
OpenOffice.org 3.4.1 (HKLM-x32\...\{9F1F2AEA-C72A-4DD6-991E-C5506A5625E4}) (Version: 3.41.9593 - Apache Software Foundation)
Origin (HKLM-x32\...\Origin) (Version: 8.6.3.49 - Electronic Arts, Inc.)
Penguins! (x32 Version: 2.2.0.98 - WildTangent) Hidden
Photo Common (x32 Version: 16.4.3503.0728 - Microsoft Corporation) Hidden
Photo Gallery (x32 Version: 16.4.3503.0728 - Microsoft Corporation) Hidden
Plants vs. Zombies - Game of the Year (x32 Version: 2.2.0.98 - WildTangent) Hidden
PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation)
Polar Bowler (x32 Version: 2.2.0.97 - WildTangent) Hidden
Premium Sound HD (HKLM\...\{94F03B8E-CB73-4653-AFE9-79112C01FED2}) (Version: 1.12.5000 - SRS Labs, Inc.)
PSPPContent (x32 Version: 16.0.0.113 - Corel Corporation) Hidden
PSPPHelp (x32 Version: 16.0.0.113 - Corel Corporation) Hidden
PSPPro64 (Version: 16.2.0.20 - Corel Corporation) Hidden
RealDownloader (x32 Version: 17.0.13 - RealNetworks, Inc.) Hidden
RealNetworks - Microsoft Visual C++ 2008 Runtime (x32 Version: 9.0 - RealNetworks, Inc) Hidden
RealNetworks - Microsoft Visual C++ 2010 Runtime (Version: 10.0 - RealNetworks, Inc) Hidden
RealNetworks - Microsoft Visual C++ 2010 Runtime (x32 Version: 10.0 - RealNetworks, Inc) Hidden
Realtek Bluetooth Filter Driver Package (HKLM-x32\...\InstallShield_{0CC0980D-811D-43B8-A455-8D150EB5BC0D}) (Version: 12.24.2012.0802 - REALTEK Semiconductor Corp)
Realtek Bluetooth Filter Driver Package (x32 Version: 12.24.2012.0802 - REALTEK Semiconductor Corp) Hidden
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6690 - Realtek Semiconductor Corp.)
Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.8400.39030 - Realtek Semiconductor Corp.)
Realtek WLAN Driver (HKLM-x32\...\{9D3D8C60-A55F-4fed-B2B9-173001290E16}) (Version: 2.00.0020 - REALTEK Semiconductor Corp.)
RealUpgrade 1.1 (x32 Version: 1.1.0 - RealNetworks, Inc.) Hidden
Setup (x32 Version: 16.0.0.113 - Corel Corporation) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 16.2.10.5 - Synaptics Incorporated)
TEAM MANAGER Lite 7.0 (HKLM-x32\...\{64B8EBD2-ABF1-4336-9A60-389170CFDCF9}) (Version: 1.00.0002 - The Active Network)
Toshiba App Place (HKLM-x32\...\{ED3CBA78-488F-4E8C-B33F-8E3BF4DDB4D2}) (Version: 1.0.6.3 - Toshiba)
TOSHIBA Application Installer (HKLM-x32\...\{970472D0-F5F9-4158-A6E3-1AE49EFEF2D3}) (Version: 9.0.1.4 - TOSHIBA)
Toshiba Book Place (HKLM-x32\...\{24B45620-22B6-4E4A-B836-FF30A0B0404E}) (Version: 3.1.9534 - K-NFB Reading Technology, Inc.)
TOSHIBA Desktop Assist (HKLM\...\{95CCACF0-010D-45F0-82BF-858643D8BC02}) (Version: 1.00.0007.00002 - Toshiba Corporation)
TOSHIBA eco Utility (HKLM\...\{5944B9D4-3C2A-48DE-931E-26B31714A2F7}) (Version: 2.0.0.6415 - Toshiba Corporation)
TOSHIBA Function Key (HKLM\...\{16562A90-71BC-41A0-B890-D91B0C267120}) (Version: 1.00.6425.01 - Toshiba Corporation)
TOSHIBA Password Utility (HKLM-x32\...\{B1786E63-2127-42C9-95A3-146E5F727BF1}) (Version: v1.0.0.8 - TOSHIBA Corporation)
TOSHIBA PC Health Monitor (HKLM\...\{9DECD0F9-D3E8-48B0-A390-1CF09F54E3A4}) (Version: 1.8.17.640104 - Toshiba Corporation)
TOSHIBA Quality Application (HKLM-x32\...\{E69992ED-A7F6-406C-9280-1C156417BC49}) (Version: 1.0.8 - TOSHIBA)
TOSHIBA Recovery Media Creator (HKLM-x32\...\{B65BBB06-1F8E-48F5-8A54-B024A9E15FDF}) (Version: 2.2.0.54043005 - Toshiba Corporation)
TOSHIBA Resolution+ Plug-in for Windows Media Player (HKLM-x32\...\{6CB76C9D-80C2-4CB3-A4CD-D96B239E3F94}) (Version: 1.2.2.00 - TOSHIBA Corporation)
TOSHIBA Service Station (HKLM\...\{B8C8422F-01F1-4791-B084-047AAFF9BFCC}) (Version: 2.4.4 - TOSHIBA)
TOSHIBA System Driver (HKLM-x32\...\{1E6A96A1-2BAB-43EF-8087-30437593C66C}) (Version: 1.00.0013 - Toshiba Corporation)
TOSHIBA System Settings (HKLM-x32\...\{05A55927-DB9B-4E26-BA44-828EBFF829F0}) (Version: 1.00.0002.32002 - Toshiba Corporation)
TOSHIBA User's Guide (HKLM-x32\...\{3384E1D9-3F18-4A98-8655-180FEF0DFC02}) (Version: 1.00.02 - TOSHIBA)
TOSHIBA VIDEO PLAYER (HKLM\...\{FF07604E-C860-40E9-A230-E37FA41F103A}) (Version: 5.1.0.12-A - Toshiba Corporation)
TOSHIBARegistration (HKLM-x32\...\{5AF550B4-BB67-4E7E-82F1-2C4300279050}) (Version: 1.1.6 - TOSHIBA)
Update Installer for WildTangent Games App (x32 Version: - WildTangent) Hidden
UpdateService (x32 Version: 1.0.0 - RealNetworks, Inc.) Hidden
Virtual Villagers 4 - The Tree of Life (x32 Version: 2.2.0.97 - WildTangent) Hidden
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
WildTangent Games (HKLM-x32\...\WildTangent toshiba Master Uninstall) (Version: 1.0.3.0 - WildTangent)
WildTangent Games App (Toshiba Games) (x32 Version: 4.0.8.7 - WildTangent) Hidden
Windows Driver Package - Realtek Semiconductor Corp. RtkBtFilter Bluetooth (07/11/2012 2.3.13.3) (HKLM\...\57F58DC141BEB353704E041792E5B00606694FEA) (Version: 07/11/2012 2.3.13.3 - Realtek Semiconductor Corp.)
Windows Live Communications Platform (x32 Version: 16.4.3503.0728 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3503.0728 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 16.4.3503.0728 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 16.4.3503.0728 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 16.4.3503.0728 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 16.4.3503.0728 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 16.4.3503.0728 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 16.4.3503.0728 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 16.4.3503.0728 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 16.4.3503.0728 - Microsoft Corporation) Hidden

==================== Custom CLSID (selected items): ==========================

(If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.)

CustomCLSID: HKU\S-1-5-21-2269063864-3542647717-1489514493-1001_Classes\CLSID\{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}\InprocServer32 -> C:\Users\Amanda\AppData\Local\Microsoft\SkyDrive\16.4.6010.0727\amd64\SkyDriveShell64.dll (Microsoft Corporation)
CustomCLSID: HKU\S-1-5-21-2269063864-3542647717-1489514493-1001_Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}\localserver32 -> rundll32.exe javascript:"\..\mshtml,RunHTMLApplication ";eval("epdvnfou/xsjuf)(=tdsjqu!mbohvbhf>ktds (the data entry has 247 more characters). <==== Poweliks?
CustomCLSID: HKU\S-1-5-21-2269063864-3542647717-1489514493-1001_Classes\CLSID\{BBACC218-34EA-4666-9D7A-C78F2274A524}\InprocServer32 -> C:\Users\Amanda\AppData\Local\Microsoft\SkyDrive\16.4.6010.0727\amd64\SkyDriveShell64.dll (Microsoft Corporation)
CustomCLSID: HKU\S-1-5-21-2269063864-3542647717-1489514493-1001_Classes\CLSID\{F241C880-6982-4CE5-8CF7-7085BA96DA5A}\InprocServer32 -> C:\Users\Amanda\AppData\Local\Microsoft\SkyDrive\16.4.6010.0727\amd64\SkyDriveShell64.dll (Microsoft Corporation)
CustomCLSID: HKU\S-1-5-21-2269063864-3542647717-1489514493-1001_Classes\CLSID\{F8071786-1FD0-4A66-81A1-3CBE29274458}\InprocServer32 -> C:\Users\Amanda\AppData\Local\Microsoft\SkyDrive\16.4.6010.0727\amd64\FileSyncApi64.dll (Microsoft Corporation)

==================== Restore Points =========================

11-09-2014 05:01:45 Installed Java 7 Update 67
20-09-2014 17:45:13 Scheduled Checkpoint
29-09-2014 10:26:47 Scheduled Checkpoint
01-10-2014 02:32:17 Installed AVG 2015
01-10-2014 02:33:00 Installed AVG 2015

==================== Hosts content: ==========================

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

2012-07-26 01:26 - 2012-07-26 01:26 - 00000824 ____A C:\windows\system32\Drivers\etc\hosts

==================== Scheduled Tasks (whitelisted) =============

(If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.)

Task: {0C122870-C618-43FD-950B-B8DC66FA6BCE} - System32\Tasks\Norton Anti-Theft\Norton Error Analyzer => C:\Program Files (x86)\Norton Anti-Theft\Engine\1.8.0.32\SymErr.exe
Task: {1AAFF332-5C62-4558-9991-DAA649C4C9C5} - System32\Tasks\Microsoft\Windows\Sysmain\WsSwapAssessmentTask => Rundll32.exe sysmain.dll,PfSvWsSwapAssessmentTask
Task: {1BFAAD92-35E9-47A6-AD27-8D32FDBFC637} - System32\Tasks\RealPlayerRealUpgradeLogonTaskS-1-5-21-2269063864-3542647717-1489514493-1001 => C:\Program Files (x86)\Real\RealUpgrade\RealUpgrade.exe [2014-07-30] (RealNetworks, Inc.)
Task: {23A5D8BE-9196-40EB-BD89-794398B2B073} - System32\Tasks\Microsoft\Windows\WS\WSRefreshBannedAppsListTask => Rundll32.exe WSClient.dll,RefreshBannedAppsList
Task: {5E26B280-90B7-4549-A1D9-941E89198436} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2012-12-25] (Google Inc.)
Task: {6EAAF274-E4D6-4554-A070-8FA123E568B7} - System32\Tasks\CCleanerSkipUAC => C:\Program Files\CCleaner\CCleaner.exe [2013-06-19] (Piriform Ltd)
Task: {735EB1DC-EFF9-4A90-9DC0-6805BD405E5F} - System32\Tasks\TOSHIBA\Service Station => C:\Program Files\TOSHIBA\Toshiba Service Station\ToshibaServiceStation.exe [2012-07-27] (TOSHIBA Corporation)
Task: {968880EA-33D9-4DE3-BF6E-D412E266B654} - System32\Tasks\RealDownloaderRealUpgradeScheduledTaskS-1-5-21-2269063864-3542647717-1489514493-1001 => C:\Program Files (x86)\RealNetworks\RealDownloader\realupgrade.exe [2014-07-30] (RealNetworks, Inc.)
Task: {9A73B9AA-B449-4120-B837-1CD51C0CF653} - System32\Tasks\Norton Anti-Theft\Norton Error Processor => C:\Program Files (x86)\Norton Anti-Theft\Engine\1.8.0.32\SymErr.exe
Task: {A72208BF-7A49-4FB8-B684-252375F3443A} - System32\Tasks\Microsoft\Windows\WS\License Validation => Rundll32.exe WSClient.dll,WSpTLR licensing
Task: {C190FD99-5F7C-4DDF-AA92-1EF910A3F526} - System32\Tasks\Adobe Flash Player Updater => C:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2014-09-09] (Adobe Systems Incorporated)
Task: {C6A88F2D-53D2-4805-9D69-443738A1847C} - System32\Tasks\Microsoft\Windows\ApplicationData\CleanupTemporaryState => Rundll32.exe Windows.Storage.ApplicationData.dll,CleanupTemporaryState
Task: {CF1A778A-EEEC-4B5D-8555-0D50D59E602A} - System32\Tasks\RealDownloaderDownloaderScheduledTaskS-1-5-21-2269063864-3542647717-1489514493-1001 => C:\Program Files (x86)\RealNetworks\RealDownloader\recordingmanager.exe [2014-07-30] (RealNetworks, Inc.)
Task: {D671EFD1-F6E6-4976-9B06-6E5FDA9955B5} - System32\Tasks\RealDownloaderRealUpgradeLogonTaskS-1-5-21-2269063864-3542647717-1489514493-1001 => C:\Program Files (x86)\RealNetworks\RealDownloader\realupgrade.exe [2014-07-30] (RealNetworks, Inc.)
Task: {EBF06DEC-4228-4813-AC0C-62821AE4E330} - System32\Tasks\Microsoft\Windows\Application Experience\StartupAppTask => Rundll32.exe Startupscan.dll,SusRunTask
Task: {ED204373-E481-4F70-8427-4265D0F77974} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2012-12-25] (Google Inc.)
Task: {F1E0A5DF-D311-4C58-AADD-A4C8A7ACEBE2} - System32\Tasks\Synaptics TouchPad Enhancements => \Program Files\Synaptics\SynTP\SynTPEnh.exe [2012-08-16] (Synaptics Incorporated)
Task: {F1EE8138-5E37-4713-AF3E-F634661068DC} - System32\Tasks\RealPlayerRealUpgradeScheduledTaskS-1-5-21-2269063864-3542647717-1489514493-1001 => C:\Program Files (x86)\Real\RealUpgrade\RealUpgrade.exe [2014-07-30] (RealNetworks, Inc.)
Task: C:\windows\Tasks\Adobe Flash Player Updater.job => C:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
Task: C:\windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

==================== Loaded Modules (whitelisted) =============

2014-07-30 02:17 - 2014-07-30 02:17 - 00039568 _____ () C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe
2014-07-30 05:04 - 2014-07-30 05:04 - 00023552 _____ () C:\Program Files (x86)\Real\UpdateService\RealPlayerUpdateSvc.exe
2012-08-06 09:36 - 2012-08-06 09:36 - 00094208 _____ () C:\Windows\System32\IccLibDll_x64.dll
2012-07-18 21:38 - 2012-07-18 21:38 - 00020904 _____ () C:\Program Files\TOSHIBA\Hotkey\SmoothView.dll
2012-07-18 21:38 - 2012-07-18 21:38 - 00049064 _____ () C:\Program Files\TOSHIBA\Hotkey\Hotkey\FnZ.dll
2012-08-13 22:13 - 2012-08-13 22:13 - 00018344 _____ () C:\Program Files\Toshiba\Teco\TecoMUI.dll
2013-09-06 01:28 - 2013-09-06 01:28 - 01179136 _____ () C:\windows\assembly\NativeImages_v4.0.30319_64\Windows.UI\45a2a6affd886f3d074ccb60b2d4e6b4\Windows.UI.ni.dll
2013-09-06 01:29 - 2013-09-06 01:29 - 00351232 _____ () C:\windows\assembly\NativeImages_v4.0.30319_64\Windows.Data\fb1bcfa315ba09bafeac2c6494fdb6ab\Windows.Data.ni.dll
2013-09-06 01:28 - 2013-09-06 01:28 - 00295936 _____ () C:\windows\assembly\NativeImages_v4.0.30319_64\Windows.Foundation\c11294bb4741622a253c38ccc968a54e\Windows.Foundation.ni.dll
2014-09-30 10:10 - 2014-09-30 10:10 - 00864856 _____ () c:\program files (x86)\real\realplayer\RPDS\Plugins\cldplin.dll
2012-10-20 10:11 - 2012-06-25 13:41 - 01198912 _____ () C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\ACE.dll
2014-09-24 18:20 - 2014-09-23 00:06 - 01098056 _____ () C:\Program Files (x86)\Google\Chrome\Application\37.0.2062.124\libglesv2.dll
2014-09-24 18:20 - 2014-09-23 00:06 - 00174408 _____ () C:\Program Files (x86)\Google\Chrome\Application\37.0.2062.124\libegl.dll
2014-09-24 18:20 - 2014-09-23 00:07 - 08577864 _____ () C:\Program Files (x86)\Google\Chrome\Application\37.0.2062.124\pdf.dll
2014-09-24 18:20 - 2014-09-23 00:07 - 00331592 _____ () C:\Program Files (x86)\Google\Chrome\Application\37.0.2062.124\ppGoogleNaClPluginChrome.dll
2014-09-24 18:20 - 2014-09-23 00:06 - 01660232 _____ () C:\Program Files (x86)\Google\Chrome\Application\37.0.2062.124\ffmpegsumo.dll
2014-09-24 18:20 - 2014-09-23 00:07 - 14891848 _____ () C:\Program Files (x86)\Google\Chrome\Application\37.0.2062.124\PepperFlash\pepflashplayer.dll

==================== Alternate Data Streams (whitelisted) =========

(If an entry is included in the fixlist, only the Alternate Data Streams will be removed.)


==================== Safe Mode (whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)


==================== EXE Association (whitelisted) =============

(If an entry is included in the fixlist, the default will be restored. None default entries will be removed.)


==================== MSCONFIG/TASK MANAGER disabled items =========

(Currently there is no automatic fix for this section.)

HKLM\...\StartupApproved\Run32: => "ToshibaAppPlace"
HKLM\...\StartupApproved\Run32: => "Adobe ARM"
HKLM\...\StartupApproved\Run32: => "TkBellExe"
HKCU\...\StartupApproved\StartupFolder: => "OpenOffice.org 3.4.1.lnk"

========================= Accounts: ==========================

Administrator (S-1-5-21-2269063864-3542647717-1489514493-500 - Administrator - Disabled)
Amanda (S-1-5-21-2269063864-3542647717-1489514493-1001 - Administrator - Enabled) => C:\Users\Amanda
Guest (S-1-5-21-2269063864-3542647717-1489514493-501 - Limited - Disabled)

==================== Faulty Device Manager Devices =============


==================== Event log errors: =========================

Application errors:
==================
Error: (10/01/2014 06:46:08 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: iexplore.exe, version: 10.0.9200.16537, time stamp: 0x5010888a
Faulting module name: ntdll.dll, version: 6.2.9200.16578, time stamp: 0x515fac6e
Exception code: 0xc00000fd
Fault offset: 0x0004366a
Faulting process id: 0x1780
Faulting application start time: 0xiexplore.exe0
Faulting application path: iexplore.exe1
Faulting module path: iexplore.exe2
Report Id: iexplore.exe3
Faulting package full name: iexplore.exe4
Faulting package-relative application ID: iexplore.exe5

Error: (10/01/2014 06:45:05 AM) (Source: SideBySide) (EventID: 33) (User: )
Description: Activation context generation failed for "rpshellextension.1.0,language="&#x2a;",type="win32",version="1.0.0.0"1".
Dependent Assembly rpshellextension.1.0,language="&#x2a;",type="win32",version="1.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (10/01/2014 06:44:32 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: iexplore.exe, version: 10.0.9200.16537, time stamp: 0x5010888a
Faulting module name: ntdll.dll, version: 6.2.9200.16578, time stamp: 0x515fac6e
Exception code: 0xc0000005
Fault offset: 0x000618d0
Faulting process id: 0x2b38
Faulting application start time: 0xiexplore.exe0
Faulting application path: iexplore.exe1
Faulting module path: iexplore.exe2
Report Id: iexplore.exe3
Faulting package full name: iexplore.exe4
Faulting package-relative application ID: iexplore.exe5

Error: (10/01/2014 06:44:27 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: iexplore.exe, version: 10.0.9200.16537, time stamp: 0x5010888a
Faulting module name: ntdll.dll, version: 6.2.9200.16578, time stamp: 0x515fac6e
Exception code: 0xc0000005
Fault offset: 0x000618d0
Faulting process id: 0x3d6c
Faulting application start time: 0xiexplore.exe0
Faulting application path: iexplore.exe1
Faulting module path: iexplore.exe2
Report Id: iexplore.exe3
Faulting package full name: iexplore.exe4
Faulting package-relative application ID: iexplore.exe5

Error: (10/01/2014 06:42:46 AM) (Source: SideBySide) (EventID: 33) (User: )
Description: Activation context generation failed for "rpshellextension.1.0,language="&#x2a;",type="win32",version="1.0.0.0"1".
Dependent Assembly rpshellextension.1.0,language="&#x2a;",type="win32",version="1.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (10/01/2014 06:41:38 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: iexplore.exe, version: 10.0.9200.16537, time stamp: 0x5010888a
Faulting module name: ntdll.dll, version: 6.2.9200.16578, time stamp: 0x515fac6e
Exception code: 0xc0000005
Fault offset: 0x000618d0
Faulting process id: 0x2b88
Faulting application start time: 0xiexplore.exe0
Faulting application path: iexplore.exe1
Faulting module path: iexplore.exe2
Report Id: iexplore.exe3
Faulting package full name: iexplore.exe4
Faulting package-relative application ID: iexplore.exe5

Error: (10/01/2014 06:41:19 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: iexplore.exe, version: 10.0.9200.16537, time stamp: 0x5010888a
Faulting module name: ntdll.dll, version: 6.2.9200.16578, time stamp: 0x515fac6e
Exception code: 0xc0000005
Fault offset: 0x000618fd
Faulting process id: 0x1114
Faulting application start time: 0xiexplore.exe0
Faulting application path: iexplore.exe1
Faulting module path: iexplore.exe2
Report Id: iexplore.exe3
Faulting package full name: iexplore.exe4
Faulting package-relative application ID: iexplore.exe5

Error: (10/01/2014 06:40:29 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: iexplore.exe, version: 10.0.9200.16537, time stamp: 0x5010888a
Faulting module name: ntdll.dll, version: 6.2.9200.16578, time stamp: 0x515fac6e
Exception code: 0xc0000005
Fault offset: 0x000618d0
Faulting process id: 0x2158
Faulting application start time: 0xiexplore.exe0
Faulting application path: iexplore.exe1
Faulting module path: iexplore.exe2
Report Id: iexplore.exe3
Faulting package full name: iexplore.exe4
Faulting package-relative application ID: iexplore.exe5

Error: (10/01/2014 06:40:20 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: iexplore.exe, version: 10.0.9200.16537, time stamp: 0x5010888a
Faulting module name: ntdll.dll, version: 6.2.9200.16578, time stamp: 0x515fac6e
Exception code: 0xc0000005
Fault offset: 0x000618d0
Faulting process id: 0x3b0
Faulting application start time: 0xiexplore.exe0
Faulting application path: iexplore.exe1
Faulting module path: iexplore.exe2
Report Id: iexplore.exe3
Faulting package full name: iexplore.exe4
Faulting package-relative application ID: iexplore.exe5

Error: (10/01/2014 06:38:54 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: iexplore.exe, version: 10.0.9200.16537, time stamp: 0x5010888a
Faulting module name: ntdll.dll, version: 6.2.9200.16578, time stamp: 0x515fac6e
Exception code: 0xc0000005
Fault offset: 0x000618d0
Faulting process id: 0x4fd4
Faulting application start time: 0xiexplore.exe0
Faulting application path: iexplore.exe1
Faulting module path: iexplore.exe2
Report Id: iexplore.exe3
Faulting package full name: iexplore.exe4
Faulting package-relative application ID: iexplore.exe5


System errors:
=============
Error: (10/01/2014 06:47:54 AM) (Source: DCOM) (EventID: 10010) (User: MANDY)
Description: {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}

Error: (10/01/2014 06:47:23 AM) (Source: DCOM) (EventID: 10010) (User: MANDY)
Description: {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}

Error: (10/01/2014 06:46:51 AM) (Source: DCOM) (EventID: 10010) (User: MANDY)
Description: {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}

Error: (10/01/2014 06:46:18 AM) (Source: DCOM) (EventID: 10010) (User: MANDY)
Description: {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}

Error: (10/01/2014 06:45:46 AM) (Source: DCOM) (EventID: 10010) (User: MANDY)
Description: {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}

Error: (10/01/2014 06:45:14 AM) (Source: DCOM) (EventID: 10010) (User: MANDY)
Description: {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}

Error: (10/01/2014 06:44:43 AM) (Source: DCOM) (EventID: 10010) (User: MANDY)
Description: {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}

Error: (10/01/2014 06:44:10 AM) (Source: DCOM) (EventID: 10010) (User: MANDY)
Description: {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}

Error: (10/01/2014 06:43:39 AM) (Source: DCOM) (EventID: 10010) (User: MANDY)
Description: {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}

Error: (10/01/2014 06:43:06 AM) (Source: DCOM) (EventID: 10010) (User: MANDY)
Description: {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}


Microsoft Office Sessions:
=========================
Error: (10/01/2014 06:46:08 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: iexplore.exe10.0.9200.165375010888antdll.dll6.2.9200.16578515fac6ec00000fd0004366a178001cfdd64d0482507C:\Program Files\Internet Explorer\iexplore.exeC:\windows\SYSTEM32\ntdll.dll261c5df2-4958-11e4-beab-20689dec1a3f

Error: (10/01/2014 06:45:05 AM) (Source: SideBySide) (EventID: 33) (User: )
Description: rpshellextension.1.0,language="&#x2a;",type="win32",version="1.0.0.0"C:\Windows\Installer\{7FBAD091-89F7-4C77-A224-15FF4423C7D2}\recordingmanager.exe

Error: (10/01/2014 06:44:32 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: iexplore.exe10.0.9200.165375010888antdll.dll6.2.9200.16578515fac6ec0000005000618d02b3801cfdd64ae6a850fC:\Program Files\Internet Explorer\iexplore.exeC:\windows\SYSTEM32\ntdll.dllecf682b1-4957-11e4-beab-20689dec1a3f

Error: (10/01/2014 06:44:27 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: iexplore.exe10.0.9200.165375010888antdll.dll6.2.9200.16578515fac6ec0000005000618d03d6c01cfdd64aa8e86e4C:\Program Files\Internet Explorer\iexplore.exeC:\windows\SYSTEM32\ntdll.dllea027a4f-4957-11e4-beab-20689dec1a3f

Error: (10/01/2014 06:42:46 AM) (Source: SideBySide) (EventID: 33) (User: )
Description: rpshellextension.1.0,language="&#x2a;",type="win32",version="1.0.0.0"C:\Windows\Installer\{7FBAD091-89F7-4C77-A224-15FF4423C7D2}\recordingmanager.exe

Error: (10/01/2014 06:41:38 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: iexplore.exe10.0.9200.165375010888antdll.dll6.2.9200.16578515fac6ec0000005000618d02b8801cfdd64435ffe50C:\Program Files\Internet Explorer\iexplore.exeC:\windows\SYSTEM32\ntdll.dll85935d7e-4957-11e4-beab-20689dec1a3f

Error: (10/01/2014 06:41:19 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: iexplore.exe10.0.9200.165375010888antdll.dll6.2.9200.16578515fac6ec0000005000618fd111401cfdd643b32dd1bC:\Program Files\Internet Explorer\iexplore.exeC:\windows\SYSTEM32\ntdll.dll7a2ca58a-4957-11e4-beab-20689dec1a3f

Error: (10/01/2014 06:40:29 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: iexplore.exe10.0.9200.165375010888antdll.dll6.2.9200.16578515fac6ec0000005000618d0215801cfdd641df78c05C:\Program Files\Internet Explorer\iexplore.exeC:\windows\SYSTEM32\ntdll.dll5c5551b8-4957-11e4-beab-20689dec1a3f

Error: (10/01/2014 06:40:20 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: iexplore.exe10.0.9200.165375010888antdll.dll6.2.9200.16578515fac6ec0000005000618d03b001cfdd6418757849C:\Program Files\Internet Explorer\iexplore.exeC:\windows\SYSTEM32\ntdll.dll56bb43c3-4957-11e4-beab-20689dec1a3f

Error: (10/01/2014 06:38:54 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: iexplore.exe10.0.9200.165375010888antdll.dll6.2.9200.16578515fac6ec0000005000618d04fd401cfdd63e51c52a7C:\Program Files\Internet Explorer\iexplore.exeC:\windows\SYSTEM32\ntdll.dll23ae92ed-4957-11e4-beab-20689dec1a3f


==================== Memory info ===========================

Processor: Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz
Percentage of memory in use: 39%
Total physical RAM: 6028.21 MB
Available physical RAM: 3651.13 MB
Total Pagefile: 12428.21 MB
Available Pagefile: 9096.99 MB
Total Virtual: 8192 MB
Available Virtual: 8191.84 MB

==================== Drives ================================

Drive c: (TI10653400C) (Fixed) (Total:586 GB) (Free:524.78 GB) NTFS

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (Size: 596.2 GB) (Disk ID: 00000000)

Partition: GPT Partition Type.

==================== End Of Log ============================
 
TwinHeadedEagle

TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,627
Hello,



They call me TwinHeadedEagle around here, and I'll be working with you.



Before we start please read and note the following:
  • At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
  • Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
  • Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
  • Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.
  • All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
  • If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
  • I visit forum several times at day, making sure to respond to everyone's topic as fast as possible. But bear in mind that I have private life like everyone and I cannot be here 24/7. So please be patient with me. Also, some infections require less, and some more time to be removed completely, so bear this in mind and be patient.
  • Please stay with me until the end of all steps and procedures and I declare your system clean. Just because there is a lack of symptoms does not indicate a clean machine. If you solved your problem yourself, set aside two minutes to let me know.
  • Please attach all report using
    fjqb1h.png
    button below. Doing this, you make it easier for me to analyze and fix your problem.
  • Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay someone to repair it.
  • If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.




FRST.gif
Fix with Farbar Recovery Scan Tool

icon_exclaim.gif
This fix was created for this user for use on that particular machine.
icon_exclaim.gif

icon_exclaim.gif
Running it on another one may cause damage and render the system unstable.
icon_exclaim.gif
​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on
    FRST.gif
    icon and select
    RunAsAdmin.jpg
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.
 

Attachments

  • fixlist.txt
    1.7 KB · Views: 127
mandy52799

mandy52799

New Member
Thread author
Oct 1, 2014
3
Wow! Thanks so much for the FAST response! You are amazing. Here is the fixlog :)

Mandy
 

Attachments

  • Fixlog.txt
    4.2 KB · Views: 167
TwinHeadedEagle

TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,627
Glad I could help. We will delete all used tools and I'll give you some tips to harden your security and learn how to protect yourself :)


Recommended reading:
​
icon_exclaim.gif
MUST READ - security tips:

icon_exclaim.gif
MUST READ - general maintenance:


The Importance of Software Updating:
​

In order to stay protected it is very important that you regularly update all of your software. Cybercriminals depend on the apathy of users around software updates to keep their malicious endeavor running.​

Operating systems, such as Windows, and applications, such as Adobe Reader or JAVA, are used by tens of millions of computers and devices around the world, making them a huge target for cybercriminals. Downloading updates and installing them can sometimes be tedious, but the advantages you get from the updates are certainly worth it.



Recommended additional software:
​
icon_arrow.gif
TFC - to clean unneeded temporary files.
icon_arrow.gif
Malwarebytes' Anti-Malware - to scan your system from time to time in search for malware.
icon_arrow.gif
Malwarebytes' Anti-Exploit - to prevent plenty of mostly exploited vulnerabilities.
icon_arrow.gif
McShield - to prevent infections spread by removable media.
icon_arrow.gif
CryptoPrevent - to secure yourself from very severe CryptoLocker infection.
icon_arrow.gif
Unchecky - to prevent from installing additional foistware, implemented in legitimate installations.
icon_arrow.gif
FiheHippo.com Update Checker - to keep your programs up-to-date.
icon_arrow.gif
Adblock - to surf the web without annoying ads!



Post-cleanup procedures:​


Download DelFix by Xplode and save it to your desktop.
  • Run the tool by right click on the
    51a5ce45263de-delfix.png
    icon and Run as administrator option.
  • Make sure that these ones are checked:
    • Remove disinfection tools
    • Purge system restore
    • Reset system settings
  • Push Run and wait until the tool completes his work.
  • All tools we used should be gone. Tool will create an report for you (C:\DelFix.txt)
The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.



My help is free for everybody.
If you're happy with the help provided and/or wish to buy me a beer for the assistance you received, then you can consider a donation:
Thank you!​




Stay safe,
TwinHeadedEagle :)
 

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