Continuing redirects from links (with video?)

hboswell54

New Member
Thread author
Sep 10, 2015
3
I've been trying to clean this for several days - if I take a link, I think only to a page with embedded video (like, for instance, the USA Today article about the new iPhone release), the page begins to load, then gets redirected to a page that claims I have malware, and wants me to call a number for assistance (screen shot attached). I've uninstalled Flash, and run all the malware removal tools I can think of, but it continues to happen. Windows 8.1, Lenovo Z50.
 

Attachments

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  • Addition.txt
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  • malware.jpg
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TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,627
Hello,



They call me TwinHeadedEagle around here, and I'll be working with you.



Before we start please read and note the following:
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    button below. Doing this, you make it easier for me to analyze and fix your problem.

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51a612a8b27e2-Zoek.png
Scan with ZOEK

Please download ZOEK by Smeenk and save it to your desktop (preferred version is the *.exe one)
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

  • Right-click on
    51a612a8b27e2-Zoek.png
    icon and select
    RunAsAdmin.jpg
    Run as Administrator to start the tool.
  • Wait patiently until the main console will appear, it may take a minute or two.
  • In the main box please paste in the following script:
    Code:
    createsrpoint;
    autoclean;
    emptyalltemp;
    ipconfig /flushdns >>"%temp%\log.txt";b
  • Make sure that Scan All Users option is checked.
  • Push Run Script and wait patiently. The scan may take a couple of minutes.
  • When the scan completes, a zoek-results logfile should open in notepad.
  • If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)

Post its content into your next reply.
 

hboswell54

New Member
Thread author
Sep 10, 2015
3
Zoek.exe v5.0.0.0 Updated 08-September-2015
Tool run by Harry on Thu 09/10/2015 at 15:54:44.87.
Microsoft Windows 8.1 6.3.9600 x64
Running in: Normal Mode Internet Access Detected
Launched: C:\Users\Harry\Downloads\zoek.exe [Scan all users] [Script inserted]

==== System Restore Info ======================

9/10/2015 3:55:56 PM Zoek.exe System Restore Point Created Successfully.

==== Empty Folders Check ======================

C:\PROGRA~2\New Folder deleted successfully
C:\PROGRA~2\StatFoobar deleted successfully
C:\PROGRA~3\Canon IJ Network Tool deleted successfully
C:\PROGRA~3\Office2013 deleted successfully
C:\Users\Guest\AppData\Roaming\Apple Computer deleted successfully
C:\Users\Guest\AppData\Local\VirtualStore deleted successfully
C:\Users\Harry\AppData\Local\EmieBrowserModeList deleted successfully
C:\Users\Harry\AppData\Local\EmieSiteList deleted successfully
C:\Users\Harry\AppData\Local\EmieUserList deleted successfully

==== Deleting CLSID Registry Keys ======================


==== Deleting CLSID Registry Values ======================


==== Deleting Services ======================

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\McAWFwk deleted successfully

==== FireFox Fix ======================

ProfilePath: C:\Users\Guest\AppData\Roaming\Mozilla\Firefox\Profiles\846hpw7l.default

user.js not found
---- FireFox user.js and prefs.js backups ----

prefs_20150910_0407_.backup

ProfilePath: C:\Users\Harry\AppData\Roaming\Mozilla\Firefox\Profiles\29hacsv8.default

user.js not found
---- Lines Search removed from prefs.js ----
user_pref("browser.search.hiddenOneOffs", "Search Provided by Yahoo,Yahoo,DuckDuckGo,eBay,Twitter,Wikipedia (en)");
---- Lines browser.startup.page removed from prefs.js ----
user_pref("browser.startup.page", 3);
---- FireFox user.js and prefs.js backups ----

prefs_20150910_0407_.backup

ProfilePath: C:\Users\Harry\AppData\Roaming\Thunderbird\Profiles\lu9pr91i.default

user.js not found
---- FireFox user.js and prefs.js backups ----

prefs_20150910_0407_.backup

==== Batch Command(s) Run By Tool======================


Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

==== Deleting Files \ Folders ======================

C:\PROGRA~2\New Folder not found
C:\PROGRA~2\StatFoobar not found
C:\PROGRA~3\Package Cache deleted
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Search.lnk deleted
C:\Users\Harry\Downloads\avg_free_stb_all_2012_1901_cnet.exe deleted
C:\Users\Harry\Downloads\couponprinter.exe deleted
C:\windows\SysNative\config\systemprofile\Searches deleted

==== Firefox Start and Search pages ======================

ProfilePath: C:\Users\Harry\AppData\Roaming\Mozilla\Firefox\Profiles\29hacsv8.default
user_pref("browser.startup.homepage", "http://www.kudzufiles.com/home.html");
user_pref("browser.search.defaultenginename.US", "Google");

==== Firefox Extensions ======================

ProfilePath: C:\Users\Harry\AppData\Roaming\Thunderbird\Profiles\lu9pr91i.default
- Lightning - %ProfilePath%\extensions\{e2fda1a4-762b-4020-b5ad-a41df1933103}

AppDir: C:\Program Files (x86)\Mozilla Firefox
- Default - %AppDir%\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}

==== Firefox Plugins ======================

Profilepath: C:\Users\Harry\AppData\Roaming\Mozilla\Firefox\Profiles\29hacsv8.default
18CF51689186AEB9D1D149AEB0E92D03 - C:\Program Files\Microsoft Office 15\root\Office15\NPSPWRAP.DLL - Microsoft Office 2013
9291708CCD967887AF94BE708B43D64D - C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX86\Mozilla Firefox\plugins\npMeetingJoinPluginOC.dll - Microsoft Office 2013


==== Set IE to Default ======================

Old Values:
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
"Start Page"="MSN.com - Hotmail, Outlook, Skype, Bing, Latest News, Photos & Videos"

New Values:
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
"Start Page"="MSN.com - Hotmail, Outlook, Skype, Bing, Latest News, Photos & Videos"

==== All HKCU SearchScopes ======================

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes
"DefaultScope"="{E61C09E2-BFD0-473D-A39A-FC46E318E632}"
{012E1000-F331-11DB-8314-0800200C9A66} Google Url="{searchTerms} - Google Search"
{2f23ab71-4ac6-41f2-a955-ea576e553146} Unknown Url="Not_Found"
{E61C09E2-BFD0-473D-A39A-FC46E318E632} Bing Url="{searchTerms} - Bing"

==== Deleting CLSID Registry Keys ======================

HKEY_USERS\S-1-5-21-3128628482-356570224-2073808920-1001\Software\Microsoft\Internet Explorer\SearchScopes\{2f23ab71-4ac6-41f2-a955-ea576e553146} deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2f23ab71-4ac6-41f2-a955-ea576e553146} deleted successfully

==== Deleting CLSID Registry Values ======================


==== Empty IE Cache ======================

C:\windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Users\Guest\AppData\Local\Microsoft\Windows\INetCache\Content.IE5 emptied successfully
C:\Users\Harry\AppData\Local\Microsoft\Windows\INetCache\Content.IE5 emptied successfully
C:\Users\Harry\AppData\Local\Microsoft\Windows\INetCache\Low\Content.IE5 emptied successfully
C:\windows\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\INetCache\Content.IE5 emptied successfully
C:\windows\serviceprofiles\networkservice\AppData\Local\Microsoft\Windows\INetCache\Content.IE5 emptied successfully
C:\Users\Guest\AppData\Local\Microsoft\Windows\INetCache\IE emptied successfully
C:\Users\Harry\AppData\Local\Microsoft\Windows\INetCache\IE emptied successfully
C:\Users\Harry\AppData\Local\Microsoft\Windows\INetCache\Low\IE emptied successfully
C:\windows\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\INetCache\IE emptied successfully
C:\windows\serviceprofiles\networkservice\AppData\Local\Microsoft\Windows\INetCache\IE emptied successfully

==== Empty FireFox Cache ======================

C:\Users\Guest\AppData\Local\Mozilla\Firefox\Profiles\846hpw7l.default\cache2 emptied successfully
C:\Users\Harry\AppData\Local\Mozilla\Firefox\Profiles\29hacsv8.default\cache2 emptied successfully

==== Empty Chrome Cache ======================

No Chrome User Data found

==== Empty All Flash Cache ======================

Flash Cache Emptied Successfully

==== Empty All Java Cache ======================

No Java Cache Found

==== C:\zoek_backup content ======================

C:\zoek_backup (files=24 folders=15 102559459 bytes)

==== Empty Temp Folders ======================

C:\Users\Default\AppData\Local\Temp emptied successfully
C:\Users\Default User\AppData\Local\Temp emptied successfully
C:\Users\Guest\AppData\Local\Temp emptied successfully
C:\Users\Harry\AppData\Local\Temp will be emptied at reboot
C:\windows\serviceprofiles\networkservice\AppData\Local\Temp emptied successfully
C:\windows\serviceprofiles\Localservice\AppData\Local\Temp emptied successfully
C:\windows\Temp will be emptied at reboot

==== After Reboot ======================

==== Empty Temp Folders ======================

C:\windows\Temp successfully emptied
C:\Users\Harry\AppData\Local\Temp successfully emptied

==== Empty Recycle Bin ======================

C:\$RECYCLE.BIN successfully emptied

==== EOF on Thu 09/10/2015 at 16:12:52.81 ======================
 

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