fake You are currently browsing the web with Google Chrome and your Video Player might be outdated

[eddo]

HI
whenever i try to watch certain things except on youtube i sometimes get redirected to a screen that will say You are currently browsing the web with Google Chrome and your Video Player might be outdated it happens quite frequently and i dont know how to get rid of it can someone help me please, also i have no extensions and i have tried adw cleaner
thank you

 

[eddo]

here is a picture of what it looks like

 

[TwinHeadedEagle]

Hello,


Before we start please read and note the following:

Limit your internet access to posting here, some infections just wait to steal typed-in passwords.

Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good.

Do not paste the logs in your posts, attachments make my work easier. There is a Upload a File button which you can use to attach your reports. Attach all reports.

Stay with me to the end, the absence of symptoms doesn't mean that your machine is fully operational.

Note that we may live in totally different time zones, what may cause some delays between answers.

Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay someone to repair it.

I can't foresee everything, so if anything unexpected happens, please stop and inform me!

There are no silly questions. Never be afraid to ask if in doubt!

Scan with Farbar Recovery Scan Tool

Please download Farbar Recovery Scan Tool x64 and save it to your Desktop.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• When the tool opens click Yes to disclaimer.
• Make sure that Addition option is checked.
• Press Scan button and wait.
• The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please attach them into your next reply.

 

[eddo]

hi

 

[TwinHeadedEagle]

First go and remove Feature Update Service.

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.





Tell me how is your PC after this?

 

[eddo]

Hi
my pc seems to be a bit better now i'm not getting the website at all however I do get a different website thats says please update java downloads something automatically but my virus protection stopped it. but here is fixlog

 

[TwinHeadedEagle]

I would like to see one more scan:

Scan with Malwarebytes' Anti-Malware

Please download Malwarebytes Anti-Malware and save it to your desktop.

• Install the progam and select update.
• Once updated, click the Settings tab, in the left panel choose Detctions & protection and tick Scan for rootkits.
• Click the Scan tab, choose Threat Scan is checked and click Scan Now.
• If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
• Upon completion of the scan (or after the reboot), click the History tab.
• Click Application Logs and double-click the Scan Log.
• At the bottom click Export and choose Text file.

Save the file to your desktop and include its content in your next reply.

 

[eddo]

Hi

 

[TwinHeadedEagle]

Please try resetting your router and let me know if it helped.

 

[eddo]

hi it seems to be much better now. i havent got it at all. but ive only been on my pc for 20 minutes which is still prettty good since it came up like every 5 minuets before.

 

[eddo]

Spoke to soon i got a java update thing, however i had like 8 tabs open and only one redirected which seems bettter as before if i had 8 tabs open it would redirect all of them at once.

 

[TwinHeadedEagle]

I would like to see fresh FRST report. Also tell me in which browser you have this problem?

 

[eddo]

sorry for the late reply i was out of town, i have google chrome.

 

[TwinHeadedEagle]

Okay, we will try 3 steps:


1. Reset Google Chrome --> https://support.google.com/chrome/answer/3296214?hl=en

2. FRST Fix

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.


3. Reset your router to factory settings again.

 

[eddo]

hi

 

[TwinHeadedEagle]

How is your PC now?