Feeling Infected

[Mr Khoori]

Recently feeling that my pc might be infected, taught of having a scan in another community, found this site hopefully I can actually get my PC scanned and checked if its infected.

Edit: Sorry about the title, should've been more clear.

Anyways at class my task manager, shutdown button got deleted and many others things were disabled also noticed that some programs didn't load, went back to home and did a malware bytes found 11 infected items so removed them and most symptoms were removed, I just wanna be sure I'm risk free.

Thanks!

 

[TwinHeadedEagle]

Hello,



They call me TwinHeadedEagle around here, and I'll be working with you.



Before we start please read and note the following:

• At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
• Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
• Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
• Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.
  
• All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
• If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
• I visit forum several times at day, making sure to respond to everyone's topic as fast as possible. But bear in mind that I have private life like everyone and I cannot be here 24/7. So please be patient with me. Also, some infections require less, and some more time to be removed completely, so bear this in mind and be patient.
• Please stay with me until the end of all steps and procedures and I declare your system clean. Just because there is a lack of symptoms does not indicate a clean machine. If you solved your problem yourself, set aside two minutes to let me know.
  
• Please attach all report using
  
  button below. Doing this, you make it easier for me to analyze and fix your problem.
  
• Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay someone to repair it.
• If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.

Please re-run

Malwarebytes' Anti-Malware.

• Click the History tab.
• Click Application Logs and double-click the newest Scan Log.
• At the bottom click Export and choose Text file.

Save the file to your desktop and include its content in your next reply.

 

[Mr Khoori]

Here you go, and i understand the rules, thanks!

There was 11 before and they got fixed, so my issues seem to be fine was playing with my computer for a bit updated everything and uninstalled some things.

This was before your post.

 

[Mr Khoori]

Here's the old one.

 

[TwinHeadedEagle]

Okay, let's make one more scan:

Fix with AdwCleaner

Please download AdwCleaner by Xplode and save the file to your Desktop.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
• Wait until the database is updated.
• Accept the Terms of use and click Scan.
• When finished, please click Clean.
• Upon completion, click Report. A log (AdwCleaner[S*].txt) will open.

Please include the contents of that file in your reply.

Note: Reports will be saved in your system partition, usually at C:\Adwcleaner

 

[Mr Khoori]

Done, here's the log.

 

[TwinHeadedEagle]

How about [S0] report?

 

[Mr Khoori]

This one?

 

[Mr Khoori]

Sorry wrong click..

 

[TwinHeadedEagle]

Very good. How is your PC now?

 

[Mr Khoori]

It's actually really good, so there's nothing wrong right? My other question would be in my other PC i used an option which was "Reset all settings" windows 8 which does a fresh install deletes everything.. settings/etc would this remove any viruses i had or do they still stay? I did a 100% clean using that settings, everything got deleted.

 

[TwinHeadedEagle]

You have reset or refresh option. Reset will restore your PC to fresh install condition and you will lose all your files. Refresh does the same thing, but you keep your files and apps downloaded from Windows store.

 

[Mr Khoori]

I did the reset does it remove any viruses i had previously? like is it a 100% free install, should i feel safe?

 

[TwinHeadedEagle]

Yes, you should