Having multiple issues, very slow, OpenCandy and more not removed

tallorder

Level 6
Thread author
Verified
Jan 15, 2015
267
I may have some scan logs, but it is nearly impossible to get around on this computer right now. I dislike using IE, but couldn't get Opera to quit searching for the ability to log in.

I also do not know if all programs in this computer were bought for this computer: it was built a long time ago and I have tried to remove everything and anything I was unsure of, but wasn't sure if asking a malware removal expert would result in a clean computer. Thanks, tallorder.
 
Last edited:

tallorder

Level 6
Thread author
Verified
Jan 15, 2015
267
Chrome-Google is still froze- trying to search, but search not completed, (to go to Inbox), in 38 minutes.
 

TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,627
Hello,



They call me TwinHeadedEagle around here, and I'll be working with you.



Before we start please read and note the following:
  • At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
  • Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
  • Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
  • Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.
  • All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
  • If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
  • I visit forum several times at day, making sure to respond to everyone's topic as fast as possible. But bear in mind that I have private life like everyone and I cannot be here 24/7. So please be patient with me. Also, some infections require less, and some more time to be removed completely, so bear this in mind and be patient.
  • Please stay with me until the end of all steps and procedures and I declare your system clean. Just because there is a lack of symptoms does not indicate a clean machine. If you solved your problem yourself, set aside two minutes to let me know.
  • Please attach all report using
    fjqb1h.png
    button below. Doing this, you make it easier for me to analyze and fix your problem.

  • Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay for the repair.
  • If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.




warning.gif
Rules and policies

We won't support any piracy.
That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding!
The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares... We don't provide any help for P2P, except for their removal. All P2P software has to be uninstalled or at least fully disabled before proceeding!

Failure to follow these guidelines will result with closing your topic and withdrawning any assistance.



FRST.gif
Scan with Farbar Recovery Scan Tool

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.


  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
 

tallorder

Level 6
Thread author
Verified
Jan 15, 2015
267
Ok, have ran the scan, let me see if I can upload it... and Thank You.
 

Attachments

  • FRST.txt
    78.6 KB · Views: 93

TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,627
FRST.gif
Fix with Farbar Recovery Scan Tool

icon_exclaim.gif
This fix was created for this user for use on that particular machine.
icon_exclaim.gif

icon_exclaim.gif
Running it on another one may cause damage and render the system unstable.
icon_exclaim.gif

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on
    FRST.gif
    icon and select
    RunAsAdmin.jpg
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.




51a612a8b27e2-Zoek.png
Scan with ZOEK

Please download ZOEK by Smeenk and save it to your desktop (preferred version is the *.exe one)
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

  • Right-click on
    51a612a8b27e2-Zoek.png
    icon and select
    RunAsAdmin.jpg
    Run as Administrator to start the tool.
  • Wait patiently until the main console will appear, it may take a minute or two.
  • In the main box please paste in the following script:
    Code:
    createsrpoint;
    autoclean;
    emptyalltemp;
    ipconfig /flushdns;b
  • Make sure that Scan All Users option is checked.
  • Push Run Script and wait patiently. The scan may take a couple of minutes.
  • When the scan completes, a zoek-results logfile should open in notepad.
  • If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)

Post its content into your next reply.
 

Attachments

  • fixlist.txt
    3.1 KB · Views: 34

tallorder

Level 6
Thread author
Verified
Jan 15, 2015
267
McAfee virus and Spyware protection is off, do I need to disable that firewall too? I do not know where to go to do the same via Internet & Network for Firewall Plus, to disable it.
 

tallorder

Level 6
Thread author
Verified
Jan 15, 2015
267
McAfee virus and Spyware protection is off, do I need to disable that firewall too? I do not know where to go to do the same via Internet & Network for Firewall Plus, to disable it.
How do I know if FRST and fixlist is in the same location?
Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!
Still searching for how to save FRST to my desktop. Still here, not having lunch...:)
 

tallorder

Level 6
Thread author
Verified
Jan 15, 2015
267
I apologize. I am a tallorder. I ran a search of my whole computer to find the Farbar Recovery Scan Tool, and it did not locate it. That's what I have been doing. It is in my tray, but not on my desktop. Geez- sorry.
 

tallorder

Level 6
Thread author
Verified
Jan 15, 2015
267
Ok, I believe I have all firewalls off, and I may have saved these to my desktop. My next instructions are:
FRST.gif
Fix with Farbar Recovery Scan Tool

icon_exclaim.gif
This fix was created for this user for use on that particular machine.
icon_exclaim.gif

icon_exclaim.gif
Running it on another one may cause damage and render the system unstable.
icon_exclaim.gif

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on
    FRST.gif
    icon and select
    RunAsAdmin.jpg
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply. I have the zoek.exe version downloaded, and right now, what is in the space is: emptyclsid; torpigcheck; , quick scan is auto checked and scan all users is autochecked. I have tried to copy/paste the following,
Code:
createsrpoint;
autoclean;
emptyalltemp;
ipconfig /flushdns;b
,
but it will not do it.




51a612a8b27e2-Zoek.png
Scan with ZOEK

Please download ZOEK by Smeenk and save it to your desktop (preferred version is the *.exe one)
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

  • Right-click on
    51a612a8b27e2-Zoek.png
    icon and select
    RunAsAdmin.jpg
    Run as Administrator to start the tool.
  • Wait patiently until the main console will appear, it may take a minute or two.
  • In the main box please paste in the following script:
    Code:
    createsrpoint;
    autoclean;
    emptyalltemp;
    ipconfig /flushdns;b
  • Make sure that Scan All Users option is checked.
  • Push Run Script and wait patiently. The scan may take a couple of minutes.
  • When the scan completes, a zoek-results logfile should open in notepad.
  • If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)

Post its content into your next reply.
 

tallorder

Level 6
Thread author
Verified
Jan 15, 2015
267
All right! It got through empty folders check...:confused:
I'm afraid to touch anything! You need to know: I am hanging onto you for dear life!:eek: I was going to see if I managed to get a desktop Farbar, with those files in ti, but don't want to reduce anything to go look..
 

tallorder

Level 6
Thread author
Verified
Jan 15, 2015
267
I'm afraid to touch anything! You need to know: I am hanging onto you for dear life!:eek: I was going to see if I managed to get a desktop Farbar, with those files in ti, but don't want to reduce anything to go look..
I have been wondering if I need all those tasks running, but wouldn't have known which ones I could kill, so have just left this machine at 100% a lot.. :(
 

tallorder

Level 6
Thread author
Verified
Jan 15, 2015
267
I need to sleep, sir. If it isn't a problem to you, I think I would like the scan to keep running, and come back to you tomorrow. I'm too tired to type!
 

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