Solved Help removing ADCHOICES

[TwinHeadedEagle]

Can you reset your router to factory settings?

 

[Shuggie]

i did that and still have adchoices ads

 

[TwinHeadedEagle]

Fix with Junkware Removal Tool

Please download JRT by Thisisu and save the file to your desktop.
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
• Follow the prompts and let this process run uninterrupted.
• This scan can take a while, depending on your System specs.
• Upon completion, a log (JRT.txt) will open on your desktop.

Please include the contents of that file in your reply.

Do not forget to re-enable your previously switched off protection software!
Please also manually reboot your machine after this procedure.

Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Make sure that Addition option is checked.
• Press Scan button and wait.
• The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please include their content into your next reply.

 

[Shuggie]

Did that. Still have the ads by adchoices. I am uploading 3 files. Thanks again

 

[TwinHeadedEagle]

Can you reinstall your browsers?

 

[Shuggie]

I reinstalled Chrome and Firefox. I didnt see uninstall option for Internet Explorer or Edge on control panel.
The adchoices is still there.

 

[TwinHeadedEagle]

Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Make sure that Addition option is checked.
• Press Scan button and wait.
• The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please include their content into your next reply.

 

[Shuggie]

thank you again. please see attachments

 

[TwinHeadedEagle]

Can you make a picture how these ads look like?

 

[Shuggie]

I am uploading 3 screenshots.
ads 1 is how it appears on amazon page. at that moment it is just 2. they go up to 14 and sometimes they are videos and i cannot scroll up or down until i finish watching the video ad.
ads 2 is just on another website where the ad is vertical.
ads 3 is when it is right on top.
these ads basically change depending on what i google.

 

[TwinHeadedEagle]

Can you install Adblock for Chrome and then let me know if this helps?

AdBlock

 

[Shuggie]

Adblock took the ads away. Should i be worried that someone is collecting data on everything i search for?

 

[TwinHeadedEagle]

They probably do. If you want to protect yourself, you can install Ghostery

GHOSTERY - Home Page

 

[Shuggie]

i will try that. thanks