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  1. Before you start!
    All given instructions in this forum are customized for each help request, the tools used may cause damage if used on a computer with different infections. If you think you have similar issues, please post the appropriate logs in our Malware Removal Assistance forum and wait for help.

    Please be aware that removing Malware is a potentially hazardous undertaking. We will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for us to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and we cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.
    We strongly advise you to backup any personal files and folders before you start.

Infected by Win32.Downloder.gen

Discussion in 'Malware Removal Assistance' started by barsim, Apr 19, 2013.

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  1. barsim

    barsim New Member

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    [attachment=4213][attachment=4214][attachment=4215]Hi,
    I'm new to this forum.
    This is first time ever I have to deal with serious/sophisticated infection.
    My computer experience hardly more than a newbie's.
    Appreciate a serious help solving this setback.
    barsim
     

    Attached Files:

  2. kuttus

    kuttus Active Member

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    Hi and welcome to the MalwareTips.com forums!

    I'm Kuttus and I am going to try to assist you with your problem. Please take note of the below:
    • I will start working on your malware issues, this may or may not, solve other issues you have with your machine.
    • The fixes are specific to your problem and should only be used for this issue on this machine!
    • The process is not instant. Please continue to review my answers until I tell you your machine is clear. Absence of symptoms does not mean that everything is clear.
    • If you don't know, stop and ask! Don't keep going on.
    • Please reply to this thread. Do not start a new topic.
    • Refrain from running self fixes as this will hinder the malware removal process.
    • It may prove beneficial if you print of the following instructions or save them to notepad as I post them.
    Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.


    Before we start:
    Please be aware that removing malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

    Because of this, I advise you to backup any personal files and folders before you start.
    <hr />

    STEP 1: Run a scan with OTL by OldTimer
    <ol><li>Download the OTL utility using the below link :
    <><a title="External link" href="http://oldtimer.geekstogo.com/OTL.exe" rel="nofollow external">OTL DOWNLOAD LINK</a> <em>(This link will automatically download OTL on your computer)</em></></li>
    <li>Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
    <img src="http://malwaretips.com/blogs/wp-content/uploads/2012/07/OTL-logo.png" alt="" title="OTL-logo" width="106" height="118" class="alignnone size-full wp-image-3946" /></li>
    <li>When the window appears, <>underneath Output</> at the top change it to <>Minimal Output</>.</li>
    <li>Check the boxes beside <>LOP Check</> and <>Purity Check</>.</li>
    <li>Click the<> Run Scan</> button.
    <img src="http://malwaretips.com/blogs/wp-content/uploads/2012/07/OTL.png" alt="" title="OTL" width="658" height="584" class="alignnone size-full wp-image-3945" /></li>
    <li>When the scan completes, it will open two notepad windows. <>OTL.Txt</> and <>Extras.Txt</>. These are saved in the same location as OTL.
    <>Please post this 2 logs in your first reply.</>.</li></ol>

    Settings You need to Select in OTL
    1. Click the [b]Scan All Users[/b] checkbox.
    2. Change [b]Standard Registry[/b] to [b]All[/b].
    3. Check the boxes beside [b]LOP Check[/b] and [b]Purity Check.[/b]

    <em>Note: If OTL.exe will not run, it may be blocked by malware. Try these alternate versions: <a title="External link" href="http://www.itxassociates.com/OT-Tools/OTL.scr" rel="nofollow external">OTL.scr</a>, or <a title="External link" href="http://oldtimer.geekstogo.com/OTL.com" rel="nofollow external">OTL.com</a>.</em>

    <hr />
     
    Last edited by a moderator: Mar 13, 2014
  3. barsim

    barsim New Member

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    Hi Kuttus,
    I feel encouraged that you responded almost instantly.
    However I'd able make the suggested changes/operations tomorrow only.
    Thank you
    barsim
     
  4. kuttus

    kuttus Active Member

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    No issues. Take your time and let me know the status.......
     
  5. barsim

    barsim New Member

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    Hi Kuttus,

    "Settings You need to Select in OTL

    Click the Scan All Users checkbox.
    Change Standard Registry to All.
    Check the boxes beside LOP Check and Purity Check."

    I suppose these settings should be applied BEFORE I'd run the scan?
     
  6. barsim

    barsim New Member

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    "Settings You need to Select in OTL

    Click the Scan All Users checkbox.
    Change Standard Registry to All.
    Check the boxes beside LOP Check and Purity Check."

    I suppose these settings should be applied BEFORE I'd run the scan.
     
  7. kuttus

    kuttus Active Member

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    Check the boxes beside LOP Check and Purity Check.
     
  8. barsim

    barsim New Member

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    [attachment=4224][attachment=4223]
    Hi kuttus,
    Here are the OTL scan results:
     

    Attached Files:

  9. kuttus

    kuttus Active Member

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    STEP 1: Run the below OTL fix
    <ol><li>Start <>OTL.exe</></li>
    <li>Copy/paste the following text written <>inside of the code box</> into the <>Custom Scans/Fixes</> box located at the bottom of OTL
    Code:
    
    :OTL
    SRV - (CltMngSvc) -- C:\Program Files (x86)\SearchProtect\bin\CltMngSvc.exe (Conduit)
    PRC - C:\Users\SJB\AppData\Roaming\SearchProtect\bin\cltmng.exe (Conduit)
    PRC - C:\Program Files (x86)\SearchProtect\bin\CltMngSvc.exe (Conduit)
    FF - prefs.js..browser.search.defaultthis.engineName: "entrusted Customized Web Search"
    FF - prefs.js..browser.search.defaulturl: "http://search.conduit.com/ResultsExt.aspx?ctid=CT3281675&CUI=UN50561302613957146&UM=2&SearchSource=3&q={searchTerms}"
    FF - prefs.js..browser.search.useDBForOrder: true
    FF - prefs.js..keyword.URL: "http://search.conduit.com/ResultsExt.aspx?ctid=CT3281675&SearchSource=2&CUI=UN50561302613957146&UM=2&q="
    IE:[b]64bit:[/b] - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://start.funmoods.com/results.php?f=4&q=
    IE:[b]64bit:[/b] - HKLM\..\SearchScopes\{520CAB51-2253-D723-50E9-2E61F8B8EBD9}: "URL" = http://search.live.com/results.aspx?q={searchTerms}&src={referrer:source?}
    IE - HKLM\..\SearchScopes\{b0441a0e-a49a-4e16-afc1-74ecced1921f}: "URL" = http://search.mywebsearch.com/mywebsearch/GGmain.jhtml?p2=^UX^xdm005^YY^ca&si=CP6U2_3k8LUCFag7MgodpAoAPA&ptb=F6D2E23D-E0D1-4439-93D8-3E98AE408BD2&ind=2013030918&n=77fc6a06&psa=&st=sb&searchfor={searchTerms}
    IE - HKU\.DEFAULT\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
    IE - HKU\.DEFAULT\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IE8SRC
    IE - HKU\S-1-5-21-2035478722-3542266299-2287163729-1001\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar = http://www.inbox.com/search/dispatcher.aspx?tp=aus&qkw=%s&tbid=70048
    [2012/11/16 12:33:11 | 000,000,000 | ---D | M] (No name found) -- C:\Users\SJB\AppData\Roaming\Mozilla\Extensions
    [2013/04/18 11:18:43 | 000,000,000 | ---D | M] (No name found) -- C:\Users\SJB\AppData\Roaming\Mozilla\Firefox\Profiles\mzjq8361.default\extensions
    [2013/01/29 08:37:52 | 000,000,000 | ---D | M] (Advanced SystemCare Surfing Protection) -- C:\Users\SJB\AppData\Roaming\Mozilla\Firefox\Profiles\mzjq8361.default\extensions\ascsurfingprotection@iobit.com
    [2013/03/30 11:28:16 | 000,609,882 | ---- | M] () (No name found) -- C:\Users\SJB\AppData\Roaming\Mozilla\Firefox\Profiles\mzjq8361.default\extensions\{6C4BAFB6-2AC2-4405-A98D-546B55B3AE92}.xpi
    [2013/02/15 17:19:21 | 000,817,280 | ---- | M] () (No name found) -- C:\Users\SJB\AppData\Roaming\Mozilla\Firefox\Profiles\mzjq8361.default\extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}.xpi
    [2013/04/11 16:58:00 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\extensions
    O2 - BHO: (no name) - {1e91a655-bb4b-4693-a05e-2edebc4c9d89} - No CLSID value found.
    O2 - BHO: (no name) - {71c1d63a-c944-428a-a5bd-ba513190e5d2} - No CLSID value found.
    O2 - BHO: (Advanced SystemCare Browser Protection) - {BA0C978D-D909-49B6-AFE2-8BDE245DC7E6} - C:\Program Files (x86)\IObit\Advanced SystemCare 6\BrowerProtect\ASCPlugin_Protection.dll (IObit)
    O3 - HKLM\..\Toolbar: (no name) - {364ea597-e728-4ce4-bb4a-ed846ef47970} - No CLSID value found.
    O3 - HKU\S-1-5-21-2035478722-3542266299-2287163729-1001\..\Toolbar\WebBrowser: (no name) - {364EA597-E728-4CE4-BB4A-ED846EF47970} - No CLSID value found.
    O3 - HKU\S-1-5-21-2035478722-3542266299-2287163729-1001\..\Toolbar\WebBrowser: (no name) - {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - No CLSID value found.
    O4 - HKLM..\Run: [SearchProtectAll] C:\Program Files (x86)\SearchProtect\bin\cltmng.exe (Conduit)
    O4 - HKU\S-1-5-21-2035478722-3542266299-2287163729-1001..\Run: [SearchProtect] C:\Users\SJB\AppData\Roaming\SearchProtect\bin\cltmng.exe (Conduit)
    [2013/04/13 13:08:39 | 000,000,000 | ---D | C] -- C:\Users\SJB\AppData\Roaming\SearchProtect
    [2013/04/13 10:45:31 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\SearchProtect
    [2013/04/13 16:06:09 | 000,012,800 | ---- | M] () -- C:\Users\SJB\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
    [2012/11/29 15:06:36 | 000,012,800 | ---- | C] () -- C:\Users\SJB\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
    [2012/11/28 17:11:47 | 000,000,000 | ---D | M] -- C:\Users\SJB\AppData\Roaming\PC Cleaners
    [2013/04/19 18:47:14 | 000,000,000 | ---D | M] -- C:\Users\SJB\AppData\Roaming\SearchProtect
    
    
    :Files
    C:\Users\SJB\AppData\Roaming\SearchProtect
    C:\Users\SJB\AppData\Roaming\PC Cleaners
    C:\Program Files (x86)\SearchProtect
    
    :commands
    [emptytemp]
    [reboot]
    
    
    <>NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system</></li>
    <li>Then click the <>Run Fix</> button at the top</li>
    <li>Let the program run unhindered, reboot when it is done</li>
    <li>Attach the new log produced by OTL (C:\_OTL)</li>
    </ol>

    <hr />
     
    Last edited by a moderator: Mar 13, 2014
  10. barsim

    barsim New Member

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    Hi kuttus,
    Ran Fix of the OTL with the list pasted into the Custom Scan/Fixes.
    Here the Scan/Fixes result:
     
    Last edited by a moderator: Mar 13, 2014
  11. barsim

    barsim New Member

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    Hi kuttus,
    Ran Fix of the OTL with the list pasted into the Custom Scan/Fixes.
    Here the Scan/Fixes result:

    All processes killed
    ========== OTL ==========
    Service CltMngSvc stopped successfully!
    Service CltMngSvc deleted successfully!
    C:\Program Files (x86)\SearchProtect\bin\CltMngSvc.exe moved successfully.
    No active process named cltmng.exe was found!
    No active process named Program Files was found!
    Prefs.js: "entrusted Customized Web Search" removed from browser.search.defaultthis.engineName
    Prefs.js: "http://search.conduit.com/ResultsExt.aspx?ctid=CT3281675&CUI=UN50561302613957146&UM=2&SearchSource=3&q={searchTerms}" removed from browser.search.defaulturl
    Prefs.js: true removed from browser.search.useDBForOrder
    Prefs.js: "http://search.conduit.com/ResultsExt.aspx?ctid=CT3281675&SearchSource=2&CUI=UN50561302613957146&UM=2&q=" removed from keyword.URL
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{520CAB51-2253-D723-50E9-2E61F8B8EBD9}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{520CAB51-2253-D723-50E9-2E61F8B8EBD9}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{b0441a0e-a49a-4e16-afc1-74ecced1921f}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{b0441a0e-a49a-4e16-afc1-74ecced1921f}\ not found.
    HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\SearchScopes\\DefaultScope| /E : value set successfully!
    Registry key HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\ not found.
    HKU\S-1-5-21-2035478722-3542266299-2287163729-1001\SOFTWARE\Microsoft\Internet Explorer\Main\\Search Bar| /E : value set successfully!
    C:\Users\SJB\AppData\Roaming\Mozilla\Extensions folder moved successfully.
    Folder C:\Users\SJB\AppData\Roaming\Mozilla\Firefox\Profiles\mzjq8361.default\extension​s\ not found.
    Folder C:\Users\SJB\AppData\Roaming\Mozilla\Firefox\Profiles\mzjq8361.default\extension​s\ascsurfingprotection@iobit.com\ not found.
    File C:\Users\SJB\AppData\Roaming\Mozilla\Firefox\Profiles\mzjq8361.default\extension​s\{6C4BAFB6-2AC2-4405-A98D-546B55B3AE92}.xpi not found.
    File C:\Users\SJB\AppData\Roaming\Mozilla\Firefox\Profiles\mzjq8361.default\extension​s\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}.xpi not found.
    C:\Program Files (x86)\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd} folder moved successfully.
    C:\Program Files (x86)\Mozilla Firefox\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}\components folder moved successfully.
    C:\Program Files (x86)\Mozilla Firefox\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}\chrome\icons\default folder moved successfully.
    C:\Program Files (x86)\Mozilla Firefox\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}\chrome\icons folder moved successfully.
    C:\Program Files (x86)\Mozilla Firefox\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}\chrome folder moved successfully.
    C:\Program Files (x86)\Mozilla Firefox\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A} folder moved successfully.
    C:\Program Files (x86)\Mozilla Firefox\extensions folder moved successfully.
    Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{1e91a655-bb4b-4693-a05e-2edebc4c9d89}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{1e91a655-bb4b-4693-a05e-2edebc4c9d89}\ not found.
    Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{71c1d63a-c944-428a-a5bd-ba513190e5d2}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{71c1d63a-c944-428a-a5bd-ba513190e5d2}\ not found.
    Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{BA0C978D-D909-49B6-AFE2-8BDE245DC7E6}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{BA0C978D-D909-49B6-AFE2-8BDE245DC7E6}\ deleted successfully.
    C:\Program Files (x86)\IObit\Advanced SystemCare 6\BrowerProtect\ASCPlugin_Protection.dll moved successfully.
    Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{364ea597-e728-4ce4-bb4a-ed846ef47970} deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{364ea597-e728-4ce4-bb4a-ed846ef47970}\ not found.
    Registry value HKEY_USERS\S-1-5-21-2035478722-3542266299-2287163729-1001\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{364EA597-E728-4CE4-BB4A-ED846EF47970} deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{364EA597-E728-4CE4-BB4A-ED846EF47970}\ not found.
    Registry value HKEY_USERS\S-1-5-21-2035478722-3542266299-2287163729-1001\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107}\ not found.
    Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\SearchProtectAll deleted successfully.
    C:\Program Files (x86)\SearchProtect\bin\cltmng.exe moved successfully.
    Registry value HKEY_USERS\S-1-5-21-2035478722-3542266299-2287163729-1001\Software\Microsoft\Windows\CurrentVersion\Run\\SearchProtect deleted successfully.
    C:\Users\SJB\AppData\Roaming\SearchProtect\bin\cltmng.exe moved successfully.
    C:\Users\SJB\AppData\Roaming\SearchProtect\ffprotect\SProtectorRepository folder moved successfully.
    C:\Users\SJB\AppData\Roaming\SearchProtect\ffprotect folder moved successfully.
    C:\Users\SJB\AppData\Roaming\SearchProtect\bin folder moved successfully.
    C:\Users\SJB\AppData\Roaming\SearchProtect folder moved successfully.
    C:\Program Files (x86)\SearchProtect\ffprotect folder moved successfully.
    C:\Program Files (x86)\SearchProtect\Dialogs\spsd\images folder moved successfully.
    C:\Program Files (x86)\SearchProtect\Dialogs\spsd folder moved successfully.
    C:\Program Files (x86)\SearchProtect\Dialogs\spbd\images folder moved successfully.
    C:\Program Files (x86)\SearchProtect\Dialogs\spbd folder moved successfully.
    C:\Program Files (x86)\SearchProtect\Dialogs\lib folder moved successfully.
    C:\Program Files (x86)\SearchProtect\Dialogs folder moved successfully.
    C:\Program Files (x86)\SearchProtect\bin folder moved successfully.
    C:\Program Files (x86)\SearchProtect folder moved successfully.
    C:\Users\SJB\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini moved successfully.
    File C:\Users\SJB\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini not found.
    C:\Users\SJB\AppData\Roaming\PC Cleaners folder moved successfully.
    Folder C:\Users\SJB\AppData\Roaming\SearchProtect\ not found.
    File ptytemp] not found.
    File boot] not found.

    OTL by OldTimer - Version 3.2.69.0 log created on 04222013_094129

    Files\Folders moved on Reboot...

    PendingFileRenameOperations files...

    Registry entries deleted on Reboot...
     
  12. barsim

    barsim New Member

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    Hello kuttus,
    I have no idea why the OTL Fix scan results (txt attach) were rejected earlier by this web-site not even once, so I submit it once again. The scan/fix says All processes, services, files, registry values, browser BHO-s were removed successfully.
    All processes killed
    ========== OTL ==========
    Service CltMngSvc stopped successfully!
    Service CltMngSvc deleted successfully!
    C:\Program Files (x86)\SearchProtect\bin\CltMngSvc.exe moved successfully.
    No active process named cltmng.exe was found!
    No active process named Program Files was found!
    Prefs.js: "entrusted Customized Web Search" removed from browser.search.defaultthis.engineName
    Prefs.js: "http://search.conduit.com/ResultsExt.aspx?ctid=CT3281675&CUI=UN50561302613957146&UM=2&SearchSource=3&q={searchTerms}" removed from browser.search.defaulturl
    Prefs.js: true removed from browser.search.useDBForOrder
    Prefs.js: "http://search.conduit.com/ResultsExt.aspx?ctid=CT3281675&SearchSource=2&CUI=UN50561302613957146&UM=2&q=" removed from keyword.URL
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{520CAB51-2253-D723-50E9-2E61F8B8EBD9}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{520CAB51-2253-D723-50E9-2E61F8B8EBD9}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{b0441a0e-a49a-4e16-afc1-74ecced1921f}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{b0441a0e-a49a-4e16-afc1-74ecced1921f}\ not found.
    HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\SearchScopes\\DefaultScope| /E : value set successfully!
    Registry key HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\ not found.
    HKU\S-1-5-21-2035478722-3542266299-2287163729-1001\SOFTWARE\Microsoft\Internet Explorer\Main\\Search Bar| /E : value set successfully!
    C:\Users\SJB\AppData\Roaming\Mozilla\Extensions folder moved successfully.
    Folder C:\Users\SJB\AppData\Roaming\Mozilla\Firefox\Profiles\mzjq8361.default\extension​s\ not found.
    Folder C:\Users\SJB\AppData\Roaming\Mozilla\Firefox\Profiles\mzjq8361.default\extension​s\ascsurfingprotection@iobit.com\ not found.
    File C:\Users\SJB\AppData\Roaming\Mozilla\Firefox\Profiles\mzjq8361.default\extension​s\{6C4BAFB6-2AC2-4405-A98D-546B55B3AE92}.xpi not found.
    File C:\Users\SJB\AppData\Roaming\Mozilla\Firefox\Profiles\mzjq8361.default\extension​s\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}.xpi not found.
    C:\Program Files (x86)\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd} folder moved successfully.
    C:\Program Files (x86)\Mozilla Firefox\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}\components folder moved successfully.
    C:\Program Files (x86)\Mozilla Firefox\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}\chrome\icons\default folder moved successfully.
    C:\Program Files (x86)\Mozilla Firefox\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}\chrome\icons folder moved successfully.
    C:\Program Files (x86)\Mozilla Firefox\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}\chrome folder moved successfully.
    C:\Program Files (x86)\Mozilla Firefox\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A} folder moved successfully.
    C:\Program Files (x86)\Mozilla Firefox\extensions folder moved successfully.
    Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{1e91a655-bb4b-4693-a05e-2edebc4c9d89}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{1e91a655-bb4b-4693-a05e-2edebc4c9d89}\ not found.
    Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{71c1d63a-c944-428a-a5bd-ba513190e5d2}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{71c1d63a-c944-428a-a5bd-ba513190e5d2}\ not found.
    Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{BA0C978D-D909-49B6-AFE2-8BDE245DC7E6}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{BA0C978D-D909-49B6-AFE2-8BDE245DC7E6}\ deleted successfully.
    C:\Program Files (x86)\IObit\Advanced SystemCare 6\BrowerProtect\ASCPlugin_Protection.dll moved successfully.
    Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{364ea597-e728-4ce4-bb4a-ed846ef47970} deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{364ea597-e728-4ce4-bb4a-ed846ef47970}\ not found.
    Registry value HKEY_USERS\S-1-5-21-2035478722-3542266299-2287163729-1001\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{364EA597-E728-4CE4-BB4A-ED846EF47970} deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{364EA597-E728-4CE4-BB4A-ED846EF47970}\ not found.
    Registry value HKEY_USERS\S-1-5-21-2035478722-3542266299-2287163729-1001\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107}\ not found.
    Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\SearchProtectAll deleted successfully.
    C:\Program Files (x86)\SearchProtect\bin\cltmng.exe moved successfully.
    Registry value HKEY_USERS\S-1-5-21-2035478722-3542266299-2287163729-1001\Software\Microsoft\Windows\CurrentVersion\Run\\SearchProtect deleted successfully.
    C:\Users\SJB\AppData\Roaming\SearchProtect\bin\cltmng.exe moved successfully.
    C:\Users\SJB\AppData\Roaming\SearchProtect\ffprotect\SProtectorRepository folder moved successfully.
    C:\Users\SJB\AppData\Roaming\SearchProtect\ffprotect folder moved successfully.
    C:\Users\SJB\AppData\Roaming\SearchProtect\bin folder moved successfully.
    C:\Users\SJB\AppData\Roaming\SearchProtect folder moved successfully.
    C:\Program Files (x86)\SearchProtect\ffprotect folder moved successfully.
    C:\Program Files (x86)\SearchProtect\Dialogs\spsd\images folder moved successfully.
    C:\Program Files (x86)\SearchProtect\Dialogs\spsd folder moved successfully.
    C:\Program Files (x86)\SearchProtect\Dialogs\spbd\images folder moved successfully.
    C:\Program Files (x86)\SearchProtect\Dialogs\spbd folder moved successfully.
    C:\Program Files (x86)\SearchProtect\Dialogs\lib folder moved successfully.
    C:\Program Files (x86)\SearchProtect\Dialogs folder moved successfully.
    C:\Program Files (x86)\SearchProtect\bin folder moved successfully.
    C:\Program Files (x86)\SearchProtect folder moved successfully.
    C:\Users\SJB\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini moved successfully.
    File C:\Users\SJB\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini not found.
    C:\Users\SJB\AppData\Roaming\PC Cleaners folder moved successfully.
    Folder C:\Users\SJB\AppData\Roaming\SearchProtect\ not found.
    File ptytemp] not found.
    File boot] not found.

    OTL by OldTimer - Version 3.2.69.0 log created on 04222013_094129

    Files\Folders moved on Reboot...

    PendingFileRenameOperations files...

    Registry entries deleted on Reboot...
     
    Last edited by a moderator: Mar 13, 2014
  13. kuttus

    kuttus Active Member

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    STEP 1: Run a scan with AdwCleaner

    <ol><li>Download AdwCleaner from the below link.
    <><a href="http://general-changelog-team.fr/fr/downloads/finish/20-outils-de-xplode/2-adwcleaner" target="_blank">ADWCLEANER DOWNLAOD LINK</a></> (This link will automatically download Security Check on your computer)</li>

    <li>Close all open programs and internet browsers.</li>
    <li>Double click on <>adwcleaner.exe</> to run the tool.</li>
    <li>Click on <>Delete</>,then confirm each time with <>Ok</>.</li>
    <li>Your computer will be rebooted automatically. A text file will open after the restart.</li>
    <li>Please post the contents of that logfile with your next reply.</li>
    <li>You can find the logfile at <>C:\AdwCleaner[S1].txt</> as well.</li>
    </ol>
    <hr/>
    STEP 2: Run a scan with Junkware Removal Tool

    Please download Junkware Removal Tool to your desktop from here
    • Turn off your antivirus software now to avoid potential conflicts
    • Double-click to run the tool. For Windows Vista or 7 users, right-click the file and select Run as Administrator
    • The tool will open and start scanning your system
    • Please be patient as this can take a while to complete depending on your system's specifications
    • On completion, a log (JRT.txt) will be saved to your desktop and will automatically open
    • Post the contents of JRT.txt into your next reply

    [hr]



    Download Malwarebytes Anti-Rootkit from here to your Desktop
    • Unzip the contents to a folder on your Desktop.
    • Open the folder where the contents were unzipped and run mbar.exe
    • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
    • Make sure there is a check next to Create Restore Point and click the Cleanup button to remove any threats. Reboot if prompted to do so.
    • After the reboot, perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If there are threats, click Cleanup once more and reboot.
    • When done, please post the two logs in the MBAR folder(mbar-log.txt and system-log.txt)
    [hr]

    Please download Malwarebytes' Anti-Malware to your desktop.
    • Double-click mbam-setup.exe and follow the prompts to install the program.
    • At the end, be sure a checkmark is placed next to
      • Update Malwarebytes' Anti-Malware
      • and Launch Malwarebytes' Anti-Malware
    • then click Finish.
    • If an update is found, it will download and install the latest version.
    • When it prompts you to try their 30-day trail, click decline
    • Once the program has loaded, select Perform quick scan, then click Scan.
    • When the scan is complete, click OK, then Show Results to view the results.
    • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
    • When completed, a log will open in Notepad. please copy and paste the log into your next reply
      • If you accidently close it, the log file is saved here and will be named like this:
      • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

    [hr]
     
    Last edited by a moderator: Mar 13, 2014
  14. barsim

    barsim New Member

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    Here are the scan results:
    [attachment=4268][attachment=4269][attachment=4270][attachment=4271][attachment=4272]
    One question though;
    Can I delete the OTL folder created during the OTL scan with the folders (duplicates anyway, as I observed) removed into it?
    barsim


     

    Attached Files:

    Last edited by a moderator: Mar 13, 2014
  15. kuttus

    kuttus Active Member

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    We can delete the OTL at the end of this process.
     
  16. kuttus

    kuttus Active Member

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    How's Everything looks now? Are you facing any problems now?
     
  17. barsim

    barsim New Member

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    everything looks all right and faster,
    how can I add "KUDOS" for you?

     
  18. kuttus

    kuttus Active Member

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    Ha ha ha.... Thank you For the Kudos.... :p

    Double click on OTL to run it
    • Click on the Cleanup button at the top.
    • You will be asked to reboot the machine to finish the Cleanup process. Choose Yes
    • This will remove itself and other tools we may have used.

    [hr]

    Now that your PC is clean, I recommend you to create a new System Restore point then purge the old ones after.

    For XP
    How to create a Restore Point in XP
    Delete all restore points except the most recent one

    For Vista
    Create a restore point
    Delete all but the most recent restore point

    For Windows 7
    Create a restore point
    Delete all but the most recent restore point - Click the Delete all but the most recent restore point link

    [hr]

    Keep your system updated
    • Keeping your programs (especially Adobe and Java products) updated is essential. Update Checker will notify you if any of your programs require an update.
    • Microsoft releases patches for Windows and Office products regularly to patch up Windows and Office product bugs and vulnerabilities.
    • Please ensure you update your system regularly and have automatic updates on. You can learn how to turn Automatic Updates on here
    [hr]
    I also recommend you to switch your antivirus program to a better one. Here are some suggestions:

    In addition to your antivirus, you need additional protection such as a firewall and behavioural blocker.


    Here are only a few suggestions that will improve your system security. Should you wish to allow us to make full recommendations and set your PC up with maximum security, please start a thread here. Our community of PC enthusiasts and experts will give you feedback and help you secure your system from future malware infections.
    [hr]
    Internet Explorer may be the most popular browser but it's definitely not the most secure browser. Consider using other browsers with addition add-ons to safeguard your system while browsing the internet.

    Firefox is a more secure, faster browser than Internet Explorer. Firefox contains less vulnerabilities, reducing the risk of drive-by downloads. In addition, you can add the following add-ons to increase security.
    • KeyScramber - Encrypts your keystrokes to protect you against keyloggers that steals personal & banking information
    • AdBlock - Disable/blocks advertisements on websites so you won't accidentally click on a malicious ad.
    • NoScript - Disables Flash & Java contents to avoid exploits or drive-by attacks
    • Web of Trust - Shows the website rating by other users and blocks dangerous and poor-rated sites

    Google Chrome is another good browser that is faster and more secure than Internet Explorer by having a sandbox feature. Additionally, you can add the following add-on to Chrome to heighten security.
    [hr]
    Lastly, it is important to perform system maintenance on a regular basis. Here are a few tools and on-demand scanners that you should keep & use every 1-2 weeks to keep your system healthy.

    Other than that, stay safe out there! If you have any other questions or concerns, feel free to ask :)

    <hr />
    What's next?
    1. Bulild up your malware defenses by starting a new thread in Security Configuration Wizard forum.
    2. Learn how to avoid malware by reading this article <a href="http://malwaretips.com/blogs/how-to-easily-avoid-pc-infections/">How to easily avoid malware</a>
    3. Be an active member in the MalwareTips community! :)


    [​IMG] [​IMG]
    My virus removal help is always free. Should you wish to show your appreciation via a donation, it will be much appreciated.
     
  19. kuttus

    kuttus Active Member

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    This thread is now closed.​

    Reason:&nbsp;<span style="color: #ff0000;">Issue Resolved</span>

    <span style="color: #ff0000;"><>The procedures contained in this thread are for this user and this user only.&nbsp;&nbsp;Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair.&nbsp;&nbsp;</></span>

    <span style="color: #ff0000;"><>DO NOT use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist.</></span>

    All members requesting Malware Removal Assistance are required to follow all procedures in the thread

    [​IMG] [​IMG]
    My virus removal help is always free. Should you wish to show your appreciation via a donation, it will be much appreciated.
     
    Last edited by a moderator: Mar 13, 2014

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