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Intermittent 'Do you want to open or save get-user-id.js from ad.yieldmananager'

Discussion in 'Malware Removal Assistance' started by llamafish, Sep 9, 2013.

  1. llamafish

    llamafish New Member

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    Hi all,

    This happens intermittently, but obviously I click cancel every time, but the various programs above have not solved this problem. Have been told ad.yieldmanager is from Yahoo, which is why I get it on my emails, but to my knowledge, I haven't had it when on my Flickr account yet. Can anyone suggest a possible cause and solution for this?

    Thanks,

    Dan

    Attached Files:

  2. Fiery

    Fiery Administrator Staff Member

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    Hi and welcome to MalwareTips! :)

    I'm Fiery and I would gladly assist you in removing the malware on your computer.

    PLEASE NOTE: The first 3 posts of ALL new members require approval by mods/admins. Please be patient if you don't see your post immediately after submitting it.

    Before we start:
    • Note that the removal process is not immediate. Depending on the severity of your infection, it could take a long time.
    • Malware removal can be dangerous. I cannot guarantee the safety of your system as malware can be unpredictable. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system. Therefore, I would advise you to backup all your important files before we start.
    • Please be patient and stay with me until I give you the green lights and inform you that your PC is clean.
    • Some tools may be flagged by your antivirus as harmful. Rest assure that ALL the tools we use are safe, the detections are false positives.
    • The absence of symptoms does not mean your PC is fully disinfected.
    • If you are unclear about the instructions, please stop and ask. Following the steps in the order that I post them in is vital.
    • Lastly, if you have requested help on other sites, that will delay and hinder the removal process. Please only stick to one site.

    <hr>
    Have you tried this guide? http://malwaretips.com/blogs/ad-yieldmanager-virus/ If not, give that guide a try first and let me know if the problem persists and we will go from there.
  3. llamafish

    llamafish New Member

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    Hi Fiery,

    I've now tried all of them, but still get the message.
  4. Fiery

    Fiery Administrator Staff Member

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    Ok, please try this.

    Download Malwarebytes Anti-Rootkit from here to your Desktop
    • Unzip the contents to a folder on your Desktop.
    • Open the folder where the contents were unzipped and run mbar.exe
    • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
    • Make sure there is a check next to Create Restore Point and click the Cleanup button to remove any threats. Reboot if prompted to do so.
    • After the reboot, perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If there are threats, click Cleanup once more and reboot.
    • When done, please post the two logs in the MBAR folder(mbar-log.txt and system-log.txt)

    Download & SAVE to your Desktop RogueKiller or from here
    • Quit all programs that you may have started.
    • Please disconnect any USB or external drives from the computer before you run this scan!
    • For Vista or Windows 7, right-click and select Run as Administrator to start
    • Wait until Prescan has finished, then click on "Scan" button
    • Wait until the Status box shows "Scan Finished"
    • Click delete and wait until it saids deleting finished
    • Click on "Report" and copy/paste the content of the Notepad into your next reply.
    • The log should be found in RKreport[1].txt on your Desktop
      Exit/Close RogueKiller+
  5. llamafish

    llamafish New Member

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    The first scan found nothing, but the second found four registry entries. Attached log for that one.

    Shall let you know what effect that has had.

    Attached Files:

  6. Fiery

    Fiery Administrator Staff Member

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    Please download SystemLook from one of the links below and save it to your Desktop.
    Download Mirror #1

    • Double-click SystemLook.exe to run it.
    • Copy the content of the following codebox into the main textfield:
    • Click the Look button to start the scan.
    • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.

    Note: The log can also be found on your Desktop entitled SystemLook.txt
  7. llamafish

    llamafish New Member

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    Thanks fiery, I've had the webpage up all day, with no sign of the message, shall do the above should it appear tomorrow.

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