Solved JavaCritical Virus: Still there after following steps

[CaliDad]

I saw the javacritical popup and realized it was a virus right away. It downloads an update to my system. I deleted it.
To remove it: I followed all your steps (ADW, malwarebytes, hitman, etc) and they don't find anything.
Next step: I then followed your thread on this site about someone in a similar situation. You recommended the zoek program. I just ran that and got my notepad file. Now what? Can you help?

 

[TwinHeadedEagle]

Hello,



They call me TwinHeadedEagle around here, and I'll be working with you.



Before we start please read and note the following:

• At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
• Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
• Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
• Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.
  
• All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
• If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
• I visit forum several times at day, making sure to respond to everyone's topic as fast as possible. But bear in mind that I have private life like everyone and I cannot be here 24/7. So please be patient with me. Also, some infections require less, and some more time to be removed completely, so bear this in mind and be patient.
• Please stay with me until the end of all steps and procedures and I declare your system clean. Just because there is a lack of symptoms does not indicate a clean machine. If you solved your problem yourself, set aside two minutes to let me know.
  
• Please attach all report using
  
  button below. Doing this, you make it easier for me to analyze and fix your problem.
  
• Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay someone to repair it.
• If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.

• Double-click to run it. When the tool opens click Yes to disclaimer.
• Press Scan button.
• It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
• The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

 

[CaliDad]

OK, here they are.

 

[TwinHeadedEagle]

When does this happens?

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

 

[CaliDad]

OK here it is. Thanks for your help. I got another message just now to update my mediaplayer (bogus message).

 

[TwinHeadedEagle]

Okay, run FRST again and attach fresh scan report.

 

[CaliDad]

ok

 

[TwinHeadedEagle]

This is not correct report. I need fresh FRST.txt report.

 

[CaliDad]

This is not correct report. I need fresh FRST.txt report.

I can't find that file. Where does it put that file when it's done?

 

[CaliDad]

Here is the only FRST.txt file there is. It is not updated (according to file date).

 

[CaliDad]

You want the fixlog.txt?

 

[TwinHeadedEagle]

Nope, not good.

Open FRST, press Scan and attach fresh FRST.txt report.

 

[CaliDad]

ok, here it is.

 

[TwinHeadedEagle]

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

 

[CaliDad]

fixlog.txt attached.

 

[TwinHeadedEagle]

Is it better now?

 

[CaliDad]

So far I have not seen the pop up window. Did the report say it removed the virus? What file was it so that I know what to look for?

 

[TwinHeadedEagle]

We removed some fake DNS settings

 

[CaliDad]

Is that the DNSChanger?

 

[TwinHeadedEagle]

I don't know, probably some adware.