- Apr 24, 2013
- 1,200
BEIJING-- Lenovo Group Ltd. said Friday it will offer customers six months of free antivirus software and cut down on preloaded software on future personal computers in response to criticism for preloading its consumer laptops with adware called Superfish, which made users more vulnerable to hacking.
“The events of last week reinforce the principle that customer experience, security and privacy must be our top priorities,” Lenovo said in a statement. “With this in mind, we will significantly reduce preloaded applications.”
Lenovo said it would offer affected users a six-month subscription to the antivirus software McAfee LiveSafe. It also pledged to post information on all software preloaded onto its computers.
“We are starting immediately, and by the time we launch our Windows 10 products, our standard image will only include the operating system and related software, software required to make hardware work well,” the company said.
Lenovo has come under fire after installing a visual search engine application called Superfish on their laptops over the holiday season that allegedly leaves user's previously encrypted browser data and passwords exposed to online attackers. Photo: Drew Evans/The Wall Street Journal
Lenovo came under criticism last week for preinstalling its consumer laptops with the ad-serving software Superfish that security researchers said made it easier for hackers to access encrypted Web data and even online passwords. The company said last Thursday it stopped shipping computers with the Superfish adware in January and said it wouldn’t preload the software on its products again.
“The events of last week reinforce the principle that customer experience, security and privacy must be our top priorities,” Lenovo said in a statement. “With this in mind, we will significantly reduce preloaded applications.”
Lenovo said it would offer affected users a six-month subscription to the antivirus software McAfee LiveSafe. It also pledged to post information on all software preloaded onto its computers.
“We are starting immediately, and by the time we launch our Windows 10 products, our standard image will only include the operating system and related software, software required to make hardware work well,” the company said.
Lenovo has come under fire after installing a visual search engine application called Superfish on their laptops over the holiday season that allegedly leaves user's previously encrypted browser data and passwords exposed to online attackers. Photo: Drew Evans/The Wall Street Journal
Lenovo came under criticism last week for preinstalling its consumer laptops with the ad-serving software Superfish that security researchers said made it easier for hackers to access encrypted Web data and even online passwords. The company said last Thursday it stopped shipping computers with the Superfish adware in January and said it wouldn’t preload the software on its products again.