Multiple extensions, pop up ads

[CountryWesternCaleb]

Would appreciate help figuring out where the problem is and removing it.

 

[TwinHeadedEagle]

Hello,

I spotted some signs of piracy.

Please read our Piracy Policy.

 

[CountryWesternCaleb]

Hello,

I spotted some signs of piracy.

Please read our Piracy Policy.

I removed uTorrent. There shouldn't be any more piracy signs. I re-ran the scan and the files are attached.

 

[TwinHeadedEagle]

Scan with ZOEK

Please download ZOEK by Smeenk and save it to your desktop (preferred version is the *.exe one)
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
• Wait patiently until the main console will appear, it may take a minute or two.
• In the main box please paste in the following script:
  

  createsrpoint;
  autoclean;
  emptyalltemp;
  ipconfig /flushdns;b

• Make sure that Scan All Users option is checked.
• Push Run Script and wait patiently. The scan may take a couple of minutes.
• When the scan completes, a zoek-results logfile should open in notepad.
• If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)

Post its content into your next reply.

 

[CountryWesternCaleb]

Looks like it deleted some stuff, but I still have some pop-ups.

 

[TwinHeadedEagle]

Good. We will run more diagnostics.

Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Make sure that Addition option is checked.
• Press Scan button and wait.
• The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please include their content into your next reply.

 

[CountryWesternCaleb]

text file attached.

 

[TwinHeadedEagle]

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

 

[CountryWesternCaleb]

Fixlog attached. Lots of pop ups still.

 

[TwinHeadedEagle]

Does it happen in all browsers?

 

[CountryWesternCaleb]

In both Chrome and Firefox, after clicking most links and at random while browsing.

 

[TwinHeadedEagle]

Can you reset your router to factory settings?

Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Make sure that Addition option is checked.
• Press Scan button and wait.
• The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please include their content into your next reply.

 

[CountryWesternCaleb]

I would prefer not to reset my router as I have other devices that would need to be reconfigured if I did so. What is the reason for doing this?

text files from latest scan are attached

Another picture showing key words which pop up ads when hovered over. This happens on most sites. This example is in Chrome:

 

[TwinHeadedEagle]

Okay, let's try this:

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.




Google Chrome needs to be reinstalled.

CHR dev: Chrome dev build detected! <======= ATTENTION

 

[CountryWesternCaleb]

Fixlog is attached. Popups still happening.

 

[TwinHeadedEagle]

In which browser? Can you reinstall browser in which is this happening?