Persistent Adware after using the Malware Removal Guide for Windows

[LewisEraik]

Title is self-explanatory, there's this adware that keeps loading up every time I open my browser and it shows ads in places it shouldn't be. No matter which antivirus programs I use or which guides, the behavior is still the same and I've ran out of ideas here. Hope you guys could help.

I attach in this post my FRST log as I know it's a requirement for this Malware Removal Guidance.

Thanks in advance.

 

[TwinHeadedEagle]

Hello,



They call me TwinHeadedEagle around here, and I'll be working with you.



Before we start please read and note the following:

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Does it happen in all browsers?

 

[LewisEraik]

That's right, the adware displays on all of the browsers I have.

 

[TwinHeadedEagle]

Scan with ZOEK

Please download ZOEK by Smeenk and save it to your desktop (preferred version is the *.exe one)
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
• Wait patiently until the main console will appear, it may take a minute or two.
• In the main box please paste in the following script:
  

  createsrpoint;
  autoclean;
  emptyalltemp;
  ipconfig /flushdns >>"%temp%\log.txt";b

• Make sure that Scan All Users option is checked.
• Push Run Script and wait patiently. The scan may take a couple of minutes.
• When the scan completes, a zoek-results logfile should open in notepad.
• If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)

Post its content into your next reply.

 

[LewisEraik]

Zoek.exe v5.0.0.0 Updated 04-May-2015
Tool run by Lewis Erick on Tue 09/01/2015 at 11:59:12.68.
Microsoft Windows 8.1 Single Language 6.3.9600 x64
Running in: Normal Mode Internet Access Detected
Launched: C:\Users\Lewis Erick\Desktop\zoek.exe [Scan all users] [Script inserted]

==== System Restore Info ======================

9/1/2015 12:03:20 PM Zoek.exe System Restore Point Created Successfully.

==== Empty Folders Check ======================

C:\PROGRA~2\Adobe deleted successfully
C:\PROGRA~2\COMMON~1\Merge Modules deleted successfully
C:\Users\Lewis Erick\AppData\Roaming\Construct2 deleted successfully
C:\Users\Lewis Erick\AppData\Roaming\HpUpdate deleted successfully
C:\Users\Lewis Erick\AppData\Local\EmieBrowserModeList deleted successfully
C:\Users\Lewis Erick\AppData\Local\EmieSiteList deleted successfully
C:\Users\Lewis Erick\AppData\Local\EmieUserList deleted successfully
C:\Users\Lewis Erick\AppData\Local\softthinks deleted successfully

==== Deleting CLSID Registry Keys ======================


==== Deleting CLSID Registry Values ======================


==== Deleting Services ======================


==== Batch Command(s) Run By Tool======================


Configuraci¢n IP de Windows

Se vaci¢ correctamente la cach‚ de resoluci¢n de DNS.

==== Deleting Files \ Folders ======================

C:\PROGRA~2\Adobe not found
C:\Users\Lewis Erick\AppData\Roaming\Sublime Text 3 deleted
C:\Users\Lewis Erick\.android deleted
C:\PROGRA~3\Package Cache deleted
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Search.lnk deleted
C:\Windows\SysNative\config\systemprofile\Searches deleted

==== Firefox Extensions ======================

ProfilePath: C:\Users\LEWISE~1\AppData\Roaming\Mozilla\Firefox\Profiles\mktvywo5.default
- McAfee WebAdvisor - %ProfilePath%\extensions\{4ED1F68A-5463-4931-9384-8FFF5ED91D92}.xpi

AppDir: C:\Program Files (x86)\Mozilla Firefox
- Default - %AppDir%\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}

==== Firefox Plugins ======================

Profilepath: C:\Users\Lewis Erick\AppData\Roaming\Mozilla\Firefox\Profiles\mktvywo5.default
18CF51689186AEB9D1D149AEB0E92D03 - C:\Program Files\Microsoft Office 15\root\Office15\NPSPWRAP.DLL - Microsoft Office 2013
9291708CCD967887AF94BE708B43D64D - C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX86\Mozilla Firefox\plugins\npMeetingJoinPluginOC.dll - Microsoft Office 2013


==== Chromium Look ======================

Google Chrome Version: 44.0.2403.157

HKEY_LOCAL_MACHINE\SOFTWARE\Google\Chrome\Extensions
fheoggkfdfchfphceeifdbepaooicaho - C:\Program Files (x86)\McAfee\SiteAdvisor\McChPlg.crx[08/04/2015 11:17 AM]

SiteAdvisor - Lewis Erick\AppData\Local\Google\Chrome\User Data\Default\Extensions\fheoggkfdfchfphceeifdbepaooicaho
Chrome Hotword Shared Module - Lewis Erick\AppData\Local\Google\Chrome\User Data\Default\Extensions\lccekmodgklaepjeofjdjpbminllajkg

==== Set IE to Default ======================

Old Values:
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
"Start Page"="MSN.com - Hotmail, Outlook, Skype, Bing, Latest News, Photos & Videos"
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes]
"DefaultScope"="{18E44F02-35B9-450B-BDEA-CB273CF70C95}"

New Values:
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
"Start Page"="MSN.com - Hotmail, Outlook, Skype, Bing, Latest News, Photos & Videos"
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes]
"DefaultScope"="{012E1000-F331-11DB-8314-0800200C9A66}"

==== All HKCU SearchScopes ======================

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes
{012E1000-F331-11DB-8314-0800200C9A66} Google Url="{searchTerms} - Google Search"
{0633EE93-D776-472f-A0FF-E1416B8B2E3A} Bing Url="{searchTerms} - Bing"
{18E44F02-35B9-450B-BDEA-CB273CF70C95} Unknown Url="Not_Found"

==== Deleting CLSID Registry Keys ======================

HKEY_USERS\S-1-5-21-2927068366-1797980960-2081574313-1001\Software\Microsoft\Internet Explorer\SearchScopes\{18E44F02-35B9-450B-BDEA-CB273CF70C95} deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{18E44F02-35B9-450B-BDEA-CB273CF70C95} deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{18E44F02-35B9-450B-BDEA-CB273CF70C95} deleted successfully

==== Deleting CLSID Registry Values ======================


==== Empty IE Cache ======================

C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Users\Lewis Erick\AppData\Local\Microsoft\Windows\INetCache\Content.IE5 emptied successfully
C:\Users\Lewis Erick\AppData\Local\Microsoft\Windows\INetCache\Low\Content.IE5 emptied successfully
C:\Windows\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\INetCache\Content.IE5 emptied successfully
C:\Windows\sysWoW64\config\systemprofile\AppData\Local\Microsoft\Windows\INetCache\Content.IE5 emptied successfully
C:\Windows\sysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\INetCache\Content.IE5 emptied successfully
C:\Users\Lewis Erick\AppData\Local\Microsoft\Windows\INetCache\IE emptied successfully
C:\Users\Lewis Erick\AppData\Local\Microsoft\Windows\INetCache\Low\IE emptied successfully
C:\Windows\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\INetCache\IE emptied successfully
C:\Windows\sysWoW64\config\systemprofile\AppData\Local\Microsoft\Windows\INetCache\IE emptied successfully

==== Empty FireFox Cache ======================

C:\Users\Lewis Erick\AppData\Local\Mozilla\Firefox\Profiles\mktvywo5.default\cache2 emptied successfully

==== Empty Chrome Cache ======================

C:\Users\Lewis Erick\AppData\Local\Google\Chrome\User Data\Default\Cache emptied successfully

==== Empty All Flash Cache ======================

Flash Cache Emptied Successfully

==== Empty All Java Cache ======================

Java Cache cleared successfully

==== C:\zoek_backup content ======================

C:\zoek_backup (files=383 folders=634 2225706247 bytes)

==== Empty Temp Folders ======================

C:\Users\Default\AppData\Local\Temp emptied successfully
C:\Users\Default User\AppData\Local\Temp emptied successfully
C:\Users\Lewis Erick\AppData\Local\Temp will be emptied at reboot
C:\Users\Lewis%20Erick\AppData\Local\Temp emptied successfully
C:\Windows\serviceprofiles\networkservice\AppData\Local\Temp emptied successfully
C:\Windows\serviceprofiles\Localservice\AppData\Local\Temp emptied successfully
C:\Windows\Temp will be emptied at reboot

==== After Reboot ======================

==== Empty Temp Folders ======================

C:\Windows\Temp successfully emptied
C:\Users\LEWISE~1\AppData\Local\Temp successfully emptied

==== Empty Recycle Bin ======================

C:\$RECYCLE.BIN successfully emptied

==== EOF on Tue 09/01/2015 at 12:50:28.68 ======================

 

[TwinHeadedEagle]

Very good. Any progress?

 

[LewisEraik]

Well, the ads don't display at the pages they usually do on either browsers.

 

[LewisEraik]

EDIT: Never mind, the ads came back.

 

[TwinHeadedEagle]

Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Make sure that Addition option is checked.
• Press Scan button and wait.
• The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please include their content into your next reply.

 

[LewisEraik]

Here you go.

 

[TwinHeadedEagle]

Do you have them in all browsers?

 

[LewisEraik]

That's right.

 

[TwinHeadedEagle]

Can you make a picture of these ads?

 

[LewisEraik]

Sure.

 

[TwinHeadedEagle]

Can you reset your router to factory settings?

 

[LewisEraik]

I think so, but the adware virus itself appears even if I'm not connected to my home router.

Making some research, I found out that what the virus does is to mess up with my DNS and IP and it self-replicates, that's why even if the zoek.exe tool worked fine for a bit, it returned.

Here's a page with the IP address that virus redirects to and the pages it opens, as you can see, all of them are adware and malware. And many of those pages have links and addresses have popped up to me (the ones ending in .ru), so I suggest that this is the problem.

https://www.virustotal.com/en/ip-address/88.85.80.162/information/
Here's another reference link:
88.85.80.162 | v-6-08-19-d5034-162.webazilla.com - Webzilla B.V., Netherlands

 

[TwinHeadedEagle]

Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Make sure that Addition option is checked.
• Press Scan button and wait.
• The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please include their content into your next reply.

 

[LewisEraik]

Here you go.

 

[TwinHeadedEagle]

Logs show no sings of active malware infection.

 

[LewisEraik]

It still shows tho, even when I enter your website.