Solved Persistent reimage repair popups, even after following your guide

Jorrem

New Member
Thread author
Apr 10, 2015
14
Hi, so I keep getting directed to windowsreimage repair every other click on the internet. I followed the steps in your guide, and all scans came up empty. Though now that I have Malware Bytes Anti Malware installed, it does block the site (but only after getting redirected). My computer also has Kaspersky internet 2015 paid version.
I don't seem to get redirected at my house but only at my work, so can it be that it has something to do with the wireless network here?
Any help would be greatly appreciated!
 

Jorrem

New Member
Thread author
Apr 10, 2015
14
Edit: I need to double check the part where I said it does not happen at my house. (sorry for double post, couldn't find an edit button)
 

Jorrem

New Member
Thread author
Apr 10, 2015
14
thanks for the quick reply
 

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argus

Former MalwareTips Staff
Verified
Apr 24, 2014
3,395
51a612a8b27e2-Zoek.png
Scan with ZOEK

Please download ZOEK by Smeenk and save it to your desktop (preferred version is the *.exe one)
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

  • Right-click on
    51a612a8b27e2-Zoek.png
    icon and select
    RunAsAdmin.jpg
    Run as Administrator to start the tool.
  • Wait patiently until the main console will appear, it may take a minute or two.
  • In the main box please paste in the following script:
    Code:
    createsrpoint;
    autoclean;
    emptyalltemp;
    ipconfig /flushdns;b
  • Make sure that Scan All Users option is checked.
  • Push Run Script and wait patiently. The scan may take a couple of minutes.
  • When the scan completes, a zoek-results logfile should open in notepad.
  • If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)

Post its content into your next reply.
 
  • Like
Reactions: sid_16

argus

Former MalwareTips Staff
Verified
Apr 24, 2014
3,395
Re-run zoek and run this script:

Code:
createsrpoint;
autoclean;
dbhjdbfgekjfcfkkfjjmlmojhbllhbho;chr
 
  • Like
Reactions: sid_16

argus

Former MalwareTips Staff
Verified
Apr 24, 2014
3,395
Uninstall Chrome

Close all Chrome windows and tabs.
Go to the Start menu > Control Panel.
Click Programs and Features.
Double-click Google Chrome.
Click Uninstall from the confirmation dialog. Delete your user profile information, like your browser preferences, bookmarks, and history, select the "Also delete your browsing data" checkbox.


Click Start, copy in search %LOCALAPPDATA%\Google click Local and remove folder chrome

Download Chrome
https://www.google.com/intl/en/chrome/browser/desktop/
 

Jorrem

New Member
Thread author
Apr 10, 2015
14
Hello, sorry for my late reply but I have not been able to really test if the problem is away now. And unfortunately it is not, it went okay for a few clicks but now I get redirected quite often again. Any other steps I could take?
 

argus

Former MalwareTips Staff
Verified
Apr 24, 2014
3,395
51a612a8b27e2-Zoek.png
Scan with ZOEK

Please download ZOEK by Smeenk and save it to your desktop (preferred version is the *.exe one)
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

  • Right-click on
    51a612a8b27e2-Zoek.png
    icon and select
    RunAsAdmin.jpg
    Run as Administrator to start the tool.
  • Wait patiently until the main console will appear, it may take a minute or two.
  • In the main box please paste in the following script:
    Code:
    createsrpoint;
    autoclean;
    skipfix-iedefaults;
    firefoxlook;
    chromelook;
  • Make sure that Scan All Users option is checked.
  • Push Run Script and wait patiently. The scan may take a couple of minutes.
  • When the scan completes, a zoek-results logfile should open in notepad.
  • If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)

Post its content into your next reply.
 

Jorrem

New Member
Thread author
Apr 10, 2015
14
Also if this helps: I never seem to get redirected on sites such as facebook or my Gmail, but all the time on forums or news sites. For instance I got redirected 3 times getting to this thread.
 

Attachments

  • zoek-results.txt
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argus

Former MalwareTips Staff
Verified
Apr 24, 2014
3,395
Download
51a5f31352b88-icon_MBAR.png
Malwarebytes Anti-Rootkit to your desktop.
  • Double-click the icon to start the tool.
  • It will ask you where to extract it, then it will start.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Click in the introduction screen "next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder and paste the content of the following files in your next reply:
    • "mbar-log-{date} (xx-xx-xx).txt"
    • "system-log.txt"
 

Jorrem

New Member
Thread author
Apr 10, 2015
14
Nothing again, apparently it's quite well hidden.
 

Attachments

  • mbar-log-2015-04-13 (14-58-29).txt
    2.1 KB · Views: 18
  • system-log.txt
    60.5 KB · Views: 18

Jorrem

New Member
Thread author
Apr 10, 2015
14
Haven't tried other ones. I was thinking of switching to Firefox, but I wanted to wait and see if this could be resolved first. Should I just try if Firefox works?
 

argus

Former MalwareTips Staff
Verified
Apr 24, 2014
3,395
Close all Chrome windows and tabs.
Go to the Start menu > Control Panel.
Click Programs and Features.
Double-click Google Chrome.
Click Uninstall from the confirmation dialog. Delete your user profile information, like your browser preferences, bookmarks, and history, select the "Also delete your browsing data" checkbox.


Click Start, copy in search %LOCALAPPDATA%\ and remove folder Google.

Reboot PC

Download Chrome
https://www.google.com/intl/en/chrome/browser/desktop/
 

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