Troubleshoot Problem with internet in browsers (as a result of an unwanted plug-in in the past?)

Arjan

New Member
Thread author
Verified
Jan 1, 2014
27
Briefly explain your current issue(s)
The symptoms are still sort of the same as they were when they started to occur for the first time. However, sometimes my browsers is also having struggles now just after starting the computer.
Steps taken to resolve, but have been unsuccessful
At first I didn't really realize that it was a structural problem, however I found that out once the problem kept coming back. The problem occurs in all browsers and I already tried reinstalling them, but this did not have any effect. I also used CCleaner to clean up the system and I used my antivirus Avira to do a big check of the system but it didnt find any viruses.
I really hope someone could help me to solve the problem so I can use my browsers/internet in a normal way again. Many thanks in advance!

Arjan
 

soccer97

Level 11
Verified
May 22, 2014
517
I had a similar issue a long time ago. It turned out that the modem and router needed to be replaced. Did you ever try AdwCleaner for the toolbars/junkware you initially had installed?

I also updated the NIC driver because it was a later version.

It is possible that you could ask in the Malware Removal forum or over on BleepingComputer.com, if you believe it is malware related?
 
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