Removal of System Progressive protection issues

[Mason]

Is there anything that you can do to help me get rid of this nasty virus I have been up all night trying to get this thing off of my computer.

 

[kuttus]

Hi and welcome to the malwaretips.com forums!

I'm Kuttus and I am going to try to assist you with your problem. Please take note of the below:

• I will start working on your malware issues, this may or may not, solve other issues you have with your machine.
• The fixes are specific to your problem and should only be used for this issue on this machine!
• The process is not instant. Please continue to review my answers until I tell you your machine is clear. Absence of symptoms does not mean that everything is clear.
• If you don't know, stop and ask! Don't keep going on.
• Please reply to this thread. Do not start a new topic.
• Refrain from running self fixes as this will hinder the malware removal process.
• It may prove beneficial if you print of the following instructions or save them to notepad as I post them.

Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.


Before we start:
Please be aware that removing malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

Because of this, I advise you to backup any personal files and folders before you start.
<hr />


STEP 1: Run the below OTL fix
<ol><li>Start <>OTL.exe</></li>
<li>Copy/paste the following text written <>inside of the code box</> into the <>Custom Scans/Fixes</> box located at the bottom of OTL

:Files
C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69
C:\ProgramData\FAB24ED320E511780000FAB1542514C0
C:\Users\Ang\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
C:\ProgramData\Temp:63238B95

:Commands
[EmptyTemp]
[EmptyFlash]
[EmptyJava]
[Reboot]

<>NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system</></li>
<li>Then click the <>Run Fix</> button at the top</li>
<li>Let the program run unhindered, reboot when it is done</li>
<li>Attach the new log produced by OTL (C:\_OTL)</li>
</ol>

<hr />

STEP 2: Run a scan with Malwarebytes Anti-Malware in Chamelon mode

<ol>
<li>Download <>Malwarebytes Chameleon from the below link and extract it to a folder in a convenient location
<a title="External link" href="http://downloads.malwarebytes.org/file/chameleon" rel="nofollow external">MALWREBYTES CHAMELEON DOWNLOAD LINK</a> </>(This link will automatically download Malwarebytes Chameleon on your computer)</li>
<li>Make certain that your infected PC is connected to the internet and then open the folder you created or copied, on your infected computer and double-click on svchost.exe.
If the Chameleon help file itself will not open, then double-click each file one by one until you find one that works, which will be indicated by a black DOS/command prompt window.</em></li>
<li>Follow the onscreen instructions to press a key to continue and Chameleon will proceed to download and install Malwarebytes Anti-Malware for yo</li>
<li>Once it has done this, it will attempt to update Malwarebytes Anti-Malware, click <>OK</> when it says that the database was updated successful</li>
<li>Next, Malwarebytes Anti-Malware will automatically open and perform a Quick scan</li>
<li>Upon completion of the scan, if anything has been detected, click on <>Show Result</></li>
<li>Have Malwarebytes Anti-Malware remove any threats that are detected and click <>Yes</> if prompted to reboot your computer to allow the removal process to complete</li>
<li>After your computer restarts, open <>Malwarebytes Anti-Malware</> and perform a Full System scan to verify that there are no remaining threats</li>
Please add both logs in your next reply.
</ol>

<hr />

STEP 3: Run a scan with RogueKiller
<ol>
<li>Please <>download the latest official version of </><>RogueKiller</>.
<a href="http://www.sur-la-toile.com/RogueKiller/RogueKiller.exe" rel="nofollow" target="_blank">ROGUEKILLER DOWNLOAD LINK</a> (This link will automatically download RogueKiller on your computer)</li>
<li><>Double click on RogueKiller.exe</> to start this utility and then <>wait for the Prescan to complete</>.This should take only a few seconds and then you can <>click the Start button</> to perform a system scan.
<img title="Click on the Start button to perform a system scan" src="http://malwaretips.com/blogs/wp-content/uploads/2012/04/roguek-1.png" alt="[Image: roguekiller-1.png]" width="600" height="450" border="0" /></li>
<li>After the scan has completed, <>press the Delete button</> to remove any malicious registry keys.
<img title="Press Delete to remove the malicious registry keys" src="http://malwaretips.com/blogs/wp-content/uploads/2012/04/roguek-2.png" alt="[Image: roguekiller-2.png]" width="600" height="450" border="0" /></li>
<li>Next we will need to restore your shortcuts, <>so click on the ShortcutsFix button </>and allow the program to run.
<img title="Click on the Start button to perform a system scan" src="http://malwaretips.com/blogs/wp-content/uploads/2012/04/roguek-3.png" alt="[Image: roguekiller-1.png]" width="600" height="450" border="0" /></li>
</ol>

The report has been created on the desktop.In your next reply please post:

All RKreport.txt text files located on your desktop.

<hr />

What's next?

Add the following logs to your next post (You can find here details on how to use the Attachment System):
1.New OTL Log
2.Malwarebytes log
3.RogueKiller logs
4. Let me know if you had any problems with the above instructions and also <>let me know how things are running now!</>

<hr />

 

[Mason]

Do I need to be in Safe mode to run this or should I just be in the regular windows mode?

 

[Mason]

I am trying to up load the new OLT file but the system will not let me attache the new file. It gives and error message that I can not attach this file type. so I copied it and pasted it here.

All processes killed
========== FILES ==========
C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69\x64\x64 folder moved successfully.
C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69\x64 folder moved successfully.
C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69 folder moved successfully.
C:\ProgramData\FAB24ED320E511780000FAB1542514C0 folder moved successfully.
C:\Users\Ang\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini moved successfully.
File\Folder C:\ProgramData\Temp:63238B95 not found.
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Ang
->Temp folder emptied: 5798209668 bytes
->Temporary Internet Files folder emptied: 415171847 bytes
->Java cache emptied: 46169 bytes
->Flash cache emptied: 57122 bytes

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes
->Flash cache emptied: 56468 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Public

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 4513818 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 485561704 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 50333 bytes
RecycleBin emptied: 964982253 bytes

Total Files Cleaned = 7,313.00 mb


[EMPTYFLASH]

User: All Users

User: Ang
->Flash cache emptied: 0 bytes

User: Default
->Flash cache emptied: 0 bytes

User: Default User
->Flash cache emptied: 0 bytes

User: Public

Total Flash Files Cleaned = 0.00 mb


[EMPTYJAVA]

User: All Users

User: Ang
->Java cache emptied: 0 bytes

User: Default

User: Default User

User: Public

Total Java Files Cleaned = 0.00 mb


OTL by OldTimer - Version 3.2.69.0 log created on 01012013_101254

Files\Folders moved on Reboot...
C:\Users\Ang\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
C:\Users\Ang\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\AntiPhishing\ED8654D5-B9F0-4DD9-B3E8-F8F560086FDF.dat moved successfully.
C:\Users\Ang\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\9CS7PRCH\Thread-Removal-of-System-Progressive-protection-issues[1].htm moved successfully.
C:\Users\Ang\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\9CS7PRCH\tweet_button.1355514129[1].htm moved successfully.
C:\Users\Ang\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\4WEEAX6F\fastbutton[2].htm moved successfully.

PendingFileRenameOperations files...

Registry entries deleted on Reboot...

 

[Mason]

I am attaching the malwarebytes log and the rogue killer logs. I will reboot my system now and let you know how it is operating.

 

[Mason]

After all of that the system will not let me open up malwarbyets to run a scan on the computer in normal mode. Now when I go to the internet icon explorer will not load and go to any internet pages.

 

[Mason]

internet is now working and i am running a malwarebytes scan in safe mode again.

 

[kuttus]

Okay.. After that Scan attach me the Log files and Follow this steps also.

If you are still not able to Access the Internet in Normal mode try Step-4.

STEP 1: Run a scan with ESET Online Scanner
<ol>
<li>Download ESET Online Scanner utility from the below link
<><a title="External link" href="http://download.eset.com/special/eos/esetsmartinstaller_enu.exe" rel="nofollow">ESET ONLINE SCANNER DOWNLOAD LINK</a></> <em>(This link will automatically download ESET Online Scanner on your computer.)</em></li>
<li>Double click on the Eset installer program (esetsmartinstaller_enu.exe).</li>
<li>Check <>Yes, I accept the Terms of Use</></li>
<li>Click the <>Start</> button.</li>
<li>Check <>Scan archives</></li>
<li>Push the <>Start</> button.</li>
<li>ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.</li>
<li>When the scan completes, push <>List of found threats</></li>
<li>Push <>Export to Text file </> and save the file to your desktop using a unique name, such as <>ESET Scan</>. Include the contents of this report in your next reply.Note - when ESET doesn't find any threats, no report will be created.</li>
<li>Push the <>back</> button.</li>
<li>Push <>Finish</></li>
</ol>
<hr />

STEP 2: Run a HitmanPro scan
<ol>
<li><>Download the latest official version of HitmanPro</>.
<a href="http://www.surfright.nl/en/hitmanpro/" rel="nofollow" target="_blank"> <>HITMANPRO DOWNLOAD LINK</></a> <em>(This link will open a download page in a new window from where you can download HitmanPro)</em></li>
<li>Start a HitmanPro scan by <>double clicking on the previously downloaded file</> and then following the prompts.

</li>
<li>Once the scan is complete, a screen displaying all the malicious files that the program found will be shown as seen in the image below.
<>DO NOT REMOVE ANYTHING!</>,instead click on the Save log button (next to the green Buy now button) , then click on Close.

</li>
<li> Post the HitmanPro log in your next reply</li>
</ol>

<hr />

STEP 3: Run Temp File Cleaner by OldTimer
<ol>
<li>You can download the TFC utility from the below link
<a title="External link" href="http://oldtimer.geekstogo.com/TFC.exe" rel="nofollow external"><>TFC DOWNLOAD LINK</></a> <em>(This link will automatically download Temp File Cleaner on your computer)</em></li>
<li>Please double-click <>TFC.exe</> to run it. (<>Note:</> If you are running on Vista or 7, right-click on the file and choose <>Run As Administrator</>).</li>
<li>It <>will close all programs</> when run, so make sure you have <>saved all your work</> before you begin.</li>
<li>Click the <>Start</> button to begin the process. Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. <>Let it run uninterrupted to completion</>.</li>
<li>Once it's finished it should <>reboot your machine</>. If it does not, please <>manually reboot the machine</> yourself to ensure a complete clean.</li>
</ol>
<hr />


STEP 4: Run the Complete Internet Repair utility.
<ol><li>Download <a title="External link" href="http://www.datum-forensics.com/down/comintrep.exe" rel="nofollow external" rel="nofollow">Complete Internet Repair utility</a>to your desktop</li>
<li>Unzip all the files to their own folder on the desktop</li>
<li>Within the folder double click <>CIntRep</></li>
<li>Select the following items,then press the GO button.
<ul><li>Reset Interent Protocol (TCP/IP)</li>
<li>Repair Winsock (Reset Catalog)</li>
<li>Renew Internet Connection</li>
<li>Flush DNS Resolver Cache</li>
<li>Reset Windows Firewall Configuration</li>
<li>Reset the default hosts fie</li></ul>
</li>
</ol>
<hr />


What's next?

Add the following logs to your next post (You can find here details on how to use the Attachment System):
1. ESET Online Scanner Log
2. HitMan Pro log
3. Let me know if you had any problems with the above instructions and also <>let me know how things are running now!</>

<hr />

 

[Mason]

The computer will not allow me to modify the system saying that i do not have administrative privilages. I can not access the internet unless i turn off my firewalls. I can not install or un install anything on the computer unless I am in safe mode. Is there any hope?

The system will not let me attach anything to this so I had to copy the hitman pro scan results. There was nothing found on the other ones so there was not log to attach.

HitmanPro 3.7.0.185
www.hitmanpro.com

   Computer name . . . . : ANG-PC
   Windows . . . . . . . : 6.1.1.7601.X64/8
   Safe Mode Boot  . . . : NETWORK
   User name . . . . . . : Ang-PC\Ang
   UAC . . . . . . . . . : Disabled
   License . . . . . . . : Trial (28 days left)

   Scan date . . . . . . : 2013-01-02 17:01:11
   Scan mode . . . . . . : Normal
   Scan duration . . . . : 3m 19s
   Disk access mode  . . : Direct disk access (SRB)
   Cloud . . . . . . . . : Internet
   Reboot  . . . . . . . : No

   Threats . . . . . . . : 0
   Traces  . . . . . . . : 3

   Objects scanned . . . : 1,527,355
   Files scanned . . . . : 25,930
   Remnants scanned  . . : 330,312 files / 1,171,113 keys

Suspicious files ____________________________________________________________

   C:\Windows\system32\winsflt.dll
      Size . . . . . . . : 2,524,176 bytes
      Age  . . . . . . . : 1.2 days (2013-01-01 13:23:59)
      Entropy  . . . . . : 5.1
      SHA-256  . . . . . : 86D882D5E5EC8CD786B130AAFEA47A33D845D272252F13BFB7688E1DFD36A54C
      Product
      Publisher
      Description  . . . : winsflt.dll
      Version  . . . . . : 2011,0,3215
      Copyright  . . . . : Copyright © 2011
      RSA Key Size . . . : 2048
      Authenticode . . . : Invalid
      Fuzzy  . . . . . . : 25.0
         Program is altered or corrupted since it was code signed by its author. This is typical for malware and pirated software.
         Time indicates that the file appeared recently on this computer.
         The file is located in a folder that contains core operating system files from Windows. This is not typical for most programs and is only common to system tools, drivers and hacking utilities.
         Authors name is missing in version info. This is not common to most programs.

   C:\Windows\SysWOW64\winsflt.dll
      Size . . . . . . . : 1,744,912 bytes
      Age  . . . . . . . : 1.2 days (2013-01-01 13:23:59)
      Entropy  . . . . . : 5.1
      SHA-256  . . . . . : 8A66F2FFEAA202372054F47947A01B41C8F7E723615E95BF72F5EF5AECF54E19
      Product
      Publisher
      Description  . . . : winsflt.dll
      Version  . . . . . : 2011,0,3215
      Copyright  . . . . : Copyright © 2011
      RSA Key Size . . . : 2048
      Authenticode . . . : Invalid
      Fuzzy  . . . . . . : 25.0
         Program is altered or corrupted since it was code signed by its author. This is typical for malware and pirated software.
         Time indicates that the file appeared recently on this computer.
         The file is located in a folder that contains core operating system files from Windows. This is not typical for most programs and is only common to system tools, drivers and hacking utilities.
         Authors name is missing in version info. This is not common to most programs.


Potential Unwanted Programs _________________________________________________

   HKU\S-1-5-21-1319695897-2548574868-2035048971-1000\Software\Softonic\ (Softonic)

 

[kuttus]

Remove All of the Security Softwares installed on your computer and try to access the Internet in Normal mode?

Which one is your Antivirus and Firewall Program?

 

[Mason]

I finally got the Total Defense off the system along with Webroot. I can not get the microsoft essential program off of my computer, but I am able to log on to the internet without disabling that one.

However, files like fileassasin and config and regedit the system says it can not locate those files.

 

[Mason]

Okay, I got Total Defense off finally and I removed Webroot also. The only left on the system is microsoft security essentials, but the web browser is not coming up in normal mode.

I still can not access msconfig or regedit what ever is on the computer is keeping from performing a lot of functions.

 

[kuttus]

Okay It is nice to hear that you are able to access the Internet now...

STEP 1: Repair your Windows Registry from this infection malicious changes.

This infection has changed your Windows registry settings so that when you try to run a executable file (ending with .exe ) , it will instead launch the infection rather than the desired program.

1. Download the registryfix.reg file to fix the malicious registry changes from System Progressive Protection.
   REGISTRYFIX.REG DOWNLOAD LINK (This link will automatically download the registry fix called registryfix.reg)
2. Double-click on registryfix.reg file to run it. Click “Yes” for Registry Editor prompt window,then click OK.

Let me know if you are able to access Registry and Msconfig now...

 

[Mason]

no that didn't do anything. I can not uninstall programs it tells me it can not find the program or the program has already been removed. If I try to run a malware removal program it tells me I need to log in as an administrator. when I try to run regedit it now says that it still can not find it and I need to make sure I typed in the address correctly. this is a diagnostic from hijackthis that tells what processes are running on the computer. Have I been hijacked by a virus?

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:22:08 PM, on 1/2/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16457)
Boot mode: Safe mode with network support

Running processes:
C:\Users\Ang\Downloads\HijackThis.exe
C:\Windows\SysWOW64\NOTEPAD.EXE
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=56626&homepage=http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;192.168.*.*
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - (no file)
F2 - REG:system.ini: UserInit=userinit.exe,
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Webroot Vault - {c8d5d964-2be8-4c5b-8cf5-6e975aa88504} - C:\ProgramData\WRData\pkg\LPBar.dll (file missing)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Webroot Toolbar - {97ab88ef-346b-4179-a0b1-7445896547a5} - C:\ProgramData\WRData\pkg\LPBar.dll (file missing)
O4 - HKLM\..\Run: [UpdatePSTShortCut] "C:\Program Files (x86)\CyberLink\Blu-ray Disc Suite\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\Blu-ray Disc Suite" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"
O4 - HKLM\..\Run: [UpdatePPShortCut] "C:\Program Files (x86)\CyberLink\PowerProducer\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\PowerProducer" UpdateWithCreateOnce "Software\CyberLink\PowerProducer\5.0"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\13.0\SharedCOM\RoxWatchTray13.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files (x86)\Roxio\Drag-to-Disc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RemoteControl9] "C:\Program Files (x86)\CyberLink\PowerDVD9\PDVD9Serv.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [InstantBurn] C:\PROGRA~2\CYBERL~1\INSTAN~1\Win2K\IBurn.exe
O4 - HKLM\..\Run: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio 2011\Roxio Burn\RoxioBurnLauncher.exe"
O4 - HKLM\..\Run: [CPMonitor] "C:\Program Files (x86)\Roxio\CinePlayer\5.0\CPMonitor.exe"
O4 - HKLM\..\Run: [CLMLServer] "C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe"
O4 - HKLM\..\Run: [BDRegion] C:\Program Files (x86)\Cyberlink\Shared files\brs.exe
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [MotoCast] "C:\Program Files (x86)\Motorola Mobility\MotoCast\MotoLauncher.lnk"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files (x86)\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
O9 - Extra button: Webroot - {43699cd0-e34f-11de-8a39-0800200c9a66} - C:\ProgramData\WRData\pkg\LPBar.dll (file missing)
O9 - Extra 'Tools' menuitem: Webroot - {43699cd0-e34f-11de-8a39-0800200c9a66} - C:\ProgramData\WRData\pkg\LPBar.dll (file missing)
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O12 - Plugin for .spop: C:\Program Files (x86)\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {CF84DAC5-A4F5-419E-A0BA-C01FFD71112F} (SysInfo Class) - http://content.systemrequirementslab.com.s3.amazonaws.com/global/bin/srldetect_intel_4.3.1.0.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {FFB3A759-98B1-446F-BDA9-909C6EB18CC7} (PCPitstop Exam) - http://utilities.pcpitstop.com/da2/PCPitStop2.cab
O23 - Service: Roxio SAIB Service (9734BF6A-2DCD-40f0-BAB0-5AAFEEBE1269) - Unknown owner - C:\Program Files (x86)\Roxio\BackOnTrack\App\SaibSVC.exe
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\Windows\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing)
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: BOT4Service - Unknown owner - C:\Program Files (x86)\Roxio\BackOnTrack\App\BService.exe
O23 - Service: Roxio File Backup Service (CEEBC40A-FDED-4C59-B354-939132350B01) - Unknown owner - C:\Program Files (x86)\Roxio\BackOnTrack\File Backup\FileBackupSVC.exe
O23 - Service: CyberLink Product - 2010/09/24 09:22:38 (CLKMSVC10_9EC60124) - CyberLink - C:\Program Files (x86)\CyberLink\PowerDVD9\NavFilter\kmsvc.exe
O23 - Service: Crypkey License - Unknown owner - crypserv.exe (file missing)
O23 - Service: DeviceMonitorService - Nero AG - C:\Program Files (x86)\Motorola Media Link\Lite\NServiceEntry.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: HitmanPro Scheduler (HitmanProScheduler) - SurfRight B.V. - C:\Program Files\HitmanPro\hmpsched.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Motorola Device Manager Service (Motorola Device Manager) - Unknown owner - C:\Program Files (x86)\Motorola Mobility\Motorola Device Manager\MotoHelperService.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: PST Service - Motorola - C:\Program Files (x86)\Motorola\MotForwardDaemon\ForwardDaemon.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Unknown owner - C:\Program Files (x86)\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe (file missing)
O23 - Service: RoxMediaDB13 - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\13.0\SharedCOM\RoxMediaDB13.exe
O23 - Service: Roxio Hard Drive Watcher 12 (RoxWatch12) - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\13.0\SharedCOM\RoxWatch13.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: stllssvr - Unknown owner - C:\Program Files (x86)\Common Files\SureThing Shared\stllssvr.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: WinSvchostManagerSrv - Unknown owner - C:\Windows\SysWOW64\cfgmig32.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 11912 bytes

 

[kuttus]

Okay. Login to Safe Mode with networking and Try if you are able to access Regedit and MSconfig.

If Yes you need to remove the all other Security Softwares(If any other) from Safe Mode... If you are not able to remove it from Control panel use the Removal Tools for that Security Softare...

Send me the name of the Programs you are using.

Other Wise from Safe mofr Goto Start --> Control Panel --> User Accounts--> Manage Another Accounts --> Create new User Account

Now Create a New User account with Administrative Privileges... Now start the compute back to Normal mode and Login to your new user account. Now try to Access Regedit and MSconfig etc...

Now you can run/remove the tools from new user Account....

Run the lollowing tools and update the logs...
ESET ONLINE SCANNER
HITMANPRO
TFC