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Remove WhiteSmoke Translator

Discussion in 'Malware Removal Guides' started by Jack, Feb 11, 2011.

  1. Jack

    Jack Administrator MalwareTips Staff

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    <h1>Remove WhiteSmoke Translator (Uninstall Guide)</h1>
    WhiteSmoke Translator is "an all-new application that enables you to take any text from any text-based application, and automatically translate it into a destination language"

    <img src="http://i.min.us/icbB50.jpg" alt="[Image: icbB50.jpg]" border="0" />

    However, when WhiteSmoke Translator is installed on the computer, trojan (MD5: c5a4a504e73fda80390b630643d580b9) is also secretly installed. Besides, WhiteSmoke Translator also installs other adware/malware on the system without confirmation of the user.
    Because WhiteSmoke Translator is a malicious software which can severely damage your computer, compromise your credit card security and lead to identity theft,you are ly advised to follow our WhiteSmoke Translator removal instructions below.
    <h2>Am I infected withWhiteSmoke Translator ?</h2>
    This is how the main screen of <>WhiteSmoke Translator </>looks:
    <img src="http://i.min.us/icbDD8.jpg" alt="[Image: icbDD8.jpg]" border="0" />
    <h1>WhiteSmoke Translator Removal Instructions</h1>
    <h3>STEP 1: Perform a full system scan with <a href="https://store.malwarebytes.org/342/cookie?affiliate=17877&redirectto=http%3a%2f%2fwww.malwarebytes.org%2fproducts%2fmalwarebytes_free" rel="nofollow" target="_blank">Malwarebytes Anti-Malware Free</a></h3>
    &nbsp;
    <ol type="1">
    <li>Please <>download the latest official version of <a href="https://store.malwarebytes.org/342/cookie?affiliate=17877&redirectto=http%3a%2f%2fwww.malwarebytes.org%2fproducts%2fmalwarebytes_free" rel="nofollow" target="_blank">Malwarebytes Anti-Malware Free</a></>.
    <a href="https://store.malwarebytes.org/342/cookie?affiliate=17877&redirectto=http%3a%2f%2fwww.malwarebytes.org%2fproducts%2fmalwarebytes_free" rel="nofollow" target="_blank"><img src="http://malwaretips.com/images/removalguide/downloadnow.gif" alt="" /></a></li>
    <li>Install Malwarebytes' Anti-Malware by <>double clicking on mbam-setup</>.
    <img src="http://malwaretips.com/images/removalguide/mbam1.png" alt="[Image: mbam1.png]" border="0" /></li>
    <li>When the installation begins, <>keep following the prompts</> in order to continue with the installation process. <>Do not make any changes to default settings</> and when the program has finished installing, make sure you leave both the <>Update Malwarebytes' Anti-Malware</> and <>Launch Malwarebytes' Anti-Malware </>checked. Then click on the <>Finish</> button. If Malwarebytes' prompts you to reboot, please do not do so.
    <img src="http://malwaretips.com/images/removalguide/mbam2.png" alt="[Image: mbam2.png]" border="0" /></li>
    <li>Malwarebytes Anti-Malware will now start and you'll be prompted to start a trial period , please select '<>Decline</>' as we just want to use the on-demand scanner.
    <img src="http://malwaretips.com/images/removalguide/mbam3.PNG" alt="[Image: mbam3.PNG]" border="0" /></li>
    <li>On the <>Scanner</[b]> tab,please select <[b]>Perform full scan</[b]> and then click on the <[b]>Scan</[b]> button to start scanning your computer for any possible infections.
    <img src="http://malwaretips.com/images/removalguide/mbam4.png" alt="[Image: mbam4.png]" border="0" /></li>
    <li>Malwarebytes' Anti-Malware will now start scanning your computer for WhiteSmoke Translator malicious files as shown below.
    <img src="http://malwaretips.com/images/removalguide/mbam5.png" alt="[Image: mbam5.png]" border="0" /></li>
    <li>When the scan is finished a message box will appear, click <[b]>OK</[b]> to continue.
    <img src="http://malwaretips.com/images/removalguide/mbam9.png" alt="[Image: mbam9.png]" border="0" /></li>
    <li>You will now be presented with a screen showing you the malware infections that Malwarebytes' Anti-Malware has detected.Please note that the infections found may be different than what is shown in the image.
    Make sure that everything is <[b]>Checked (ticked)</[b]> and click on <[b]>Remove Selected</[b]> button.
    <img src="http://malwaretips.com/images/removalguide/mbam6.png" alt="[Image: mbam6.png]" border="0" /></li>
    <li>Malwarebytes' Anti-Malware will now start removing the malicious files.
    If during the removal process Malwarebytes will display a message stating that it needs to reboot, please <[b]>allow</[b]> this request.
    <img src="http://malwaretips.com/images/removalguide/mbam10.png" alt="[Image: mbam10.png]" border="0" /></li>
    </ol>

    <hr />

    <h3>STEP 2: Perform a system scan with <a href="https://www.cleverbridge.com/747/cookie?affiliate=17877&redirectto=http://www.surfright.com/downloads" rel="nofollow" target="_blank">HitmanPro</a></h3>
    &nbsp;
    <ol type="1">
    <li>This step can be performed in Normal Mode ,so please <[b]>download the latest official version of HitmanPro</[b]>.
    <a href="https://www.cleverbridge.com/747/cookie?affiliate=17877&redirectto=http://www.surfright.com/downloads" rel="nofollow" target="_blank"><img src="http://malwaretips.com/images/removalguide/downloadnow.gif" alt="" /></a></li>
    <li>Start HitmanPro  by <[b]>double clicking on the previously downloaded file.</[b]>
    <img src="http://malwaretips.com/images/removalguide/hpro1.png" alt="[Image: hitmanproscan1.png]" border="0" />
    NOTE : If you have problems starting HitmanPro, use the “<em>Force Breach</em>” mode. Hold down the left CTRL-key when you start HitmanPro and all non-essential processes are terminated, including the malware process. (<a href="http://www.youtube.com/watch?feature=player_embedded&v=m6eRWTv2STk" rel="nofollow" target="_blank">How to start HitmanPro in Force Breach mode - video</a>)</li>
    <li>Click on <[b]>Next</[b]> to start a scan for malicious software.
    <img src="http://malwaretips.com/images/removalguide/hpro2.png" alt="[Image: hitmanproscan2.png]" border="0" /></li>
    <li>The setup screen is displayed, from which you can decide whether  you wish to install HitmanPro on your machine or just perform a one-time scan, select a option  then click on <[b]>Next</[b]> to start a system scan
    <img src="http://malwaretips.com/images/removalguide/hpro3.png" alt="[Image: hitmanproscan3.png]" border="0" /></li>
    <li>HitmanPro will start scanning your system for malicious files. Depending on the the size of your hard drive, and the performance of your computer, this step will take several minutes.
    <img src="http://malwaretips.com/images/removalguide/hpro4.png" alt="[Image: hitmanproscan4.png]" border="0" /></li>
    <li>Once the scan is complete, a screen displaying all the malicious files that the program found will be shown as seen in the image below. Please note that the infections found may be different than what is shown in the image.
    After reviewing each malicious object click <[b]>Next</[b]> .
    <img src="http://malwaretips.com/blogs/wp-content/uploads/2012/02/rsz_hpro5.png" alt="[Image: hitmanproscan5.png]" border="0" /></li>
    <li>Click <[b]>Activate free license</[b]> to start the free 30 days trial and remove the malicious files.
    <img src="http://malwaretips.com/images/removalguide/hpro6.png" alt="[Image: hitmanproscan6.png]" border="0" /></li>
    <li>HitmanPro will now start removing the infected objects, and in some instances, may suggest a reboot in order to completely remove the malware from your system. In this scenario, always confirm the reboot action to be on the safe side.
    <img src="http://malwaretips.com/images/removalguide/hpro7.png" alt="[Image: hitmanproscan7.png]" border="0" /></li>
    </ol>
    &nbsp;
    <h3>STEP 3 : Reset your browser to its default settings (homepage,add-ons and search engine)</h3>
    <h4>For Internet Explorer users</h4>
    <ol type="1">
    <li>Open Internet Explorer '<[b]>Internet Options</[b]>
    <[b]>For Internet Explorer 9</[b]> : Click on the <[b]>gear icon </[b]><img src="http://malwaretips.com/images/removalguide/icongear.jpg" alt="[Image: icongear.jpg]" border="0" /> at the top (far right) and click again on <[b]>Internet Options</[b]>.</li>
    <li><[b]>For Internet Explorer 8</[b]> : Click on <[b]>Tools</[b]>, select <[b]>Internet Options</[b]>.
    <img src="http://malwaretips.com/images/removalguide/ie9.png" alt="[Image: restoreie.png]" border="0" /></li>
    <li>Now in the Internet Options dialog box, click on the <[b]>Advanced</[b]> tab, click <[b]>Reset</[b]>
    <img src="http://malwaretips.com/images/removalguide/ine1.png" alt="[Image: restoreie2.png]" border="0" /></li>
    <li>In the Reset Internet Explorer settings section. Click <[b]>Reset</[b]> again in the information dialog box.
    <img src="http://malwaretips.com/images/removalguide/ine2.png" alt="[Image: restoreie1.png]" border="0" /></li>
    <li>When Internet Explorer finishes resetting, click<[b]> Close</[b]> in the confirmation dialogue box and then click <[b]>OK</[b]>.</li>
    <li><[b]>Close and open Internet Explorer</[b]> again.</li>
    </ol>
    <h4>For Mozilla Firefox users</h4>
    <ol type="1">
    <li><[b]>Start Firefox</[b]> and at the top of the Firefox window, click the <[b]>Firefox button</[b]>, go over to the <[b]>Help</[b]> menu.Select <[b]>Restart with Add-ons Disabled</[b]>,Firefox will start up with the Firefox Safe Mode dialog.
    Note: You can also start Firefox in Safe Mode by holding down the shift key while starting Firefox.
    <img src="http://malwaretips.com/images/removalguide/firefox1.png" alt="[Image: restorefirefox.png]" border="0" /></li>
    <li>Click to put a check mark by <[b]>Reset all user preferences to Firefox defaults</[b]>.
    <img src="http://malwaretips.com/images/removalguide/firefox2.png" alt="[Image: restorefirefox.png]" border="0" /></li>
    <li>To apply your changes, click <[b]>Make Changes and Restart.</[b]></li>
    <li>Firefox will restart with your preference settings changed back to the defaults.</li>
    </ol>
    <div></div>
    <h4><[b]>For Google Chrome users</[b]></h4>
    <ol type="1">
    <li><[b]>Close Google Chrome </[b]>and then go to <[b]>Start → Run</[b]> to open Run box,if you do not see Run option, press <[b]>Win + R</[b]> keys to get Run box on the screen.</li>
    <li>In the <[b]>Run</[b]> <[b]>box</[b]> copy the the below path according to what system are you using;
    <[b]>Windows XP users:</[b]>
    <div>
    <div>Code:</div>
    <div dir="ltr"><code>%USERPROFILE%\Local Settings\Application Data\GoogleChrome\User Data</code></div>
    </div>
    <[b]>Windows Vista and 7 users:</[b]>
    <div>
    <div>Code:</div>
    <div dir="ltr"><code>%LOCALAPPDATA%\Google\Chrome\User Data</code></div>
    </div>
    <img src="http://malwaretips.com/images/removalguide/Chrome1.png" alt="[Image: restorechrome.png]" border="0" /></li>
    <li>This will open a new folder that will contain more files and folders.<[b]> Search for</[b]> <[b]>Default</[b]> folder in the list and <[b]>Rename it</[b]> to something random like <em>Old Default</em>.
    <img src="http://malwaretips.com/images/removalguide/Chrome2.png" alt="[Image: restorechrome2.png]" border="0" /></li>
    <li><[b]>Start Google Chrome</[b]> and that's it , a new Default folder will be created with the default settings.</li>
    </ol>
    <h3>STEP 4 : Remove the residual damage from WhiteSmoke Translator</h3>
    WhiteSmoke Translator may also modify your HOSTS file default settings, which can cause browser redirects or errors while trying to access antivirus and security websites.
    To protect itself, WhiteSmoke Translator has changed the permissions of the HOSTS file so you can't edit or delete it.
    <ol type="1">
    <li>Please <[b]>download the following batch file</[b]> to revert your HOSTS file permissions:
    <img src="http://malwaretips.com/images/attachtypes/html.gif" alt=".bat" border="0" />  <a href="http://malwaretips.com/images/removalguide/hostfix.bat" target="_blank">hostfix.bat</a> (Size: 134 bytes)</li>
    <li><[b]>Click on hostfix.bat</[b]> and allow this file to run.Once it starts you will see a small black window that opens and then quickly goes away, then you should be able access your HOSTS file.</li>
    <li>Please <[b]>download and run the below file from Microsoft </[b]>to revert your host file to its original settings.Please note that if you have added custom entries to your HOSTS file then you will need to add them again after restoring the default HOSTS file.
    <a href="http://go.microsoft.com/?linkid=9668866" rel="nofollow"><img src="http://malwaretips.com/images/removalguide/downloadnow.gif" alt="" /></a></li>
    </ol>
    <h2>If you are still experiencing problems on your machine, please start a new thread in our <a href="http://malwaretips.com/Forum-Malware-Removal-Assistance-and-Help" rel="nofollow" target="_blank">Malware Removal Assistance</a> forum.</h2>[/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b]
    Last edited: Mar 13, 2014

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