Robosaver still on Chrome after following the removal instructions

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Hey, I’m ___ and from
North America
Age group
31 - 40
Last known PC infection
Fav. Web Browser
Google Chrome
Fav. Mobile OS
Android
Fav. Desktop OS
Windows
Fav. Antivirus
Norton
Fav. Videogame
Golden Eye

San Diego Jeff

New Member
Thread author
Oct 31, 2014
0
I followed the steps and used the malware removers to try and get robosaver off of my browsers (I use IE and Chrome). It seems to have worked on IE, but when I open chrome, the ads pop up immediately. I can go into Chrome extensions and delete robosaver, and then am able to use the browser fine until I close it and reopen it again. When i reopen it, the ads are back and the extension is back. Seems like I have gotten it part of the way gone, but something must still be in my system to make the ads start when i open chrome each time.

Appreciate any help that can be provided.

Thank you,
Jeff
 

tonibalas

Level 40
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Honorary Member
Top Poster
Well-known
Sep 26, 2014
2,973
welcome to MT and hope to enjoy this great forum:)
 
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