Smart3go Chrome uses up memory after Warning Flash Pro attack

Smart3go

New Member
Thread author
Aug 6, 2014
4
I removed Chrome and installed it from standalone 35 version but now it shows version 36. Also installed Google voice online. It still eats up memory when I browse and seems like none of the video tabs gets closed when Process Explorer kills the rogue process!

I ran FRST per your advice and the logs are here

Thank you in advance
 

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  • Addition.txt
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TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,627
Hello,



They call me TwinHeadedEagle around here, and I'll be working with you.



Before we start please read and note the following:
  • At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
  • Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
  • Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
  • Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.
  • All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
  • If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
  • I visit forum several times at day, making sure to respond to everyone's topic as fast as possible. But bear in mind that I have private life like everyone and I cannot be here 24/7. So please be patient with me. Also, some infections require less, and some more time to be removed completely, so bear this in mind and be patient.
  • Please stay with me until the end of all steps and procedures and I declare your system clean. Just because there is a lack of symptoms does not indicate a clean machine. If you solved your problem yourself, set aside two minutes to let me know.
  • Please attach all report using
    fjqb1h.png
    button below. Doing this, you make it easier for me to analyze and fix your problem.

  • If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.



First, go and uninstall Torch.



adwcleaner_new.png
Fix with AdwCleaner

Please download AdwCleaner by Xplode and save the file to your desktop.

  • Right-click on
    adwcleaner_new.png
    icon and select
    RunAsAdmin.jpg
    Run as Administrator to start the tool.
  • Follow the prompts and click Scan.
  • When finished, please click Clean.
  • Upon completion, click Report. A log (AdwCleaner[S*].txt) will open.

Please include the contents of that file in your reply.




51a46ae42d560-malwarebytes_anti_malware.png
Scan with Malwarebytes' Anti-Malware

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Install the progam and select update.
  • Once updated, click the Settings tab, in the left panel choose Detctions & protection and tick Scan for rootkits.
  • Click the Scan tab, choose Threat Scan is checked and click Scan Now.
  • If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
  • Upon completion of the scan (or after the reboot), click the History tab.
  • Click Application Logs and double-click the Scan Log.
  • At the bottom click Export and choose Text file.
Save the file to your desktop and include its content in your next reply.
 

Smart3go

New Member
Thread author
Aug 6, 2014
4
First I like Torch Browser more but I uninstalled it. Can I install version 29 or 33 or other version you recommend after the cleanse.

AdwCleaner did not work well: stalled at the last second and closed on fix. I will try bleepingcomputer after this.

MWB-AMW found nothing but I have old scan logs tell me if you want them please wait for my next post to reply

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 8/7/2014
Scan Time: 8:57:59 PM
Logfile: MWBAMW782014.txt
Administrator: Yes

Version: 2.00.2.1012
Malware Database: v2014.08.07.08
Rootkit Database: v2014.08.04.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows Vista Service Pack 1
CPU: x86
File System: NTFS
User: Taha

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 273079
Time Elapsed: 12 min, 21 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)
 

Smart3go

New Member
Thread author
Aug 6, 2014
4
Thank you for your patience and your help I have been trying with AdwCleaner
Please reply after reading this and tell me what to do next.


I found only one task in the AdwCleaner:
So before it crashes and Windows give me restart notice here is the log and I hope it fixes it but I wouldn't get my hopes up

# AdwCleaner v3.303 - Report created 08/08/2014 at 02:43:51
# Updated 06/08/2014 by Xplode
# Operating System : Windows Vista (TM) Home Premium Service Pack 1 (32 bits)
# Username : Taha - TAHA-PC
# Running from : C:\Users\Taha\Desktop\AdwCleaner_3-303.exe
# Option : Scan

***** [ Services ] *****


***** [ Files / Folders ] *****


***** [ Scheduled Tasks ] *****

Task Found : YourFile DownloaderUpdate

***** [ Shortcuts ] *****


***** [ Registry ] *****


***** [ Browsers ] *****

-\\ Internet Explorer v7.0.6001.18000


-\\ Mozilla Firefox v31.0 (x86 en-US)

[ File : C:\Users\Taha\AppData\Roaming\Mozilla\Firefox\Profiles\7te03rac.default-1406824353931\prefs.js ]


-\\ Google Chrome v36.0.1985.125

[ File : C:\Users\Taha\AppData\Local\Google\Chrome\User Data\Default\preferences ]


*************************

AdwCleaner[R3].txt - [2004 octets] - [07/08/2014 20:19:55]
AdwCleaner[R4].txt - [1252 octets] - [07/08/2014 20:35:34]
AdwCleaner[R5].txt - [1181 octets] - [07/08/2014 20:38:18]
AdwCleaner[R6].txt - [1301 octets] - [07/08/2014 20:43:14]
AdwCleaner[R7].txt - [1102 octets] - [08/08/2014 02:43:51]
AdwCleaner[S2].txt - [1261 octets] - [07/08/2014 20:36:58]
AdwCleaner[S3].txt - [792 octets] - [07/08/2014 20:40:02]
AdwCleaner[S4].txt - [792 octets] - [07/08/2014 20:46:27]

########## EOF - C:\AdwCleaner\AdwCleaner[R7].txt - [1340 octets] ##########
 

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