Guide | How To WiFi not working, troubleshooter says turn on wireless capability but not able to do so...

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Don Ultimate

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Feb 16, 2014
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My wifi is not working, I reinstalled all the drivers, installed all the updates, checked adapter settings, looks fine, but dont know how to solve the problem....when i diagnose the wifi adapter i gets the result that turn on wireless capability but my OS is windows 8, and the option for wifi enabling seems unavailable. Troubleshooter's report attached. plz help.
 

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Venustus

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My wifi is not working, I reinstalled all the drivers, installed all the updates, checked adapter settings, looks fine, but dont know how to solve the problem....when i diagnose the wifi adapter i gets the result that turn on wireless capability but my OS is windows 8, and the option for wifi enabling seems unavailable. Troubleshooter's report attached. plz help.
Is the "turn on wifi" option available like so:
15-clickoffbutton_tha_us_1365152255.png
 
D

Deleted member 178

go to "device manager" and check if something is listed under "network adapter", if not it means you don't have the proper drivers for the wireless card
 

Venustus

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Not sure this will help, but try going to Control Panel/Power Options and check the drop-down boxes (click on Change Settings to get there) to see how yours is set up - make sure (in Advanced Settings under Wireless Adapter Settings/Power Saving Mode) that Wi-Fi is enabled by setting it to Maximum Performance.
Didi it work?

Umbra may be correct that you dont have the proper driver installed, therefore the wifi adapter is not being recognised!
 

Don Ultimate

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I checked the device manager too...i think it is also fine...:( attached snap.
 

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Don Ultimate

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Oh yes i checked that too...it is set to maximum performance only...did u mean this (attached snap) ??
 

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Venustus

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Oh yes i checked that too...it is set to maximum performance only...did u mean this (attached snap) ??
Set both to "max performance"!

If that doesnt help, see my link above for a possible resolution!
 
D

Deleted member 178

1- if it is a laptop, be sure to turn on the wifi button ^^

2- in Device Manager, uninstall the wireless driver -the Centrino one- (don't delete it from the system) , then click "scan for hardware change" and see what happens
 
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Don Ultimate

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I did that too, but didnt workd... I checked ur link..it is very nice but i tried everything written there, except updating BIOS, but that I updated in early this year and there was not any problem in wifi after that...this problem has arisen recently...and there's no new update for BIOS in the manufacturer's website...thanks for this, but any other suggestion that i cn imply??
 
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Don Ultimate

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I tried that...Uninstalled centrino wireless adapter from device manage, it was removed from there....when i clicked on "Scan for hardware changes", it again appears, may be got reinstalled automatically...
 

Venustus

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I tried that...Uninstalled centrino wireless adapter from device manage, it was removed from there....when i clicked on "Scan for hardware changes", it again appears, may be got reinstalled automatically...
Is it a laptop?
What brand is it?
Is flight mode on by any chance?
 
D

Deleted member 178

I tried that...Uninstalled centrino wireless adapter from device manage, it was removed from there....when i clicked on "Scan for hardware changes", it again appears, may be got reinstalled automatically...
yes but by doing it, you reset all the network settings. So still no connections?
 

Don Ultimate

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@venustus my details are:
Laptop
HP Pavilion DM4 3022-TX Beats Edition NB PC
And flight mode is not On....using flight mode button i can toggle on/off the flight mode but wifi button has been grayed out.

@Umbra Polaris
Problem still not solved...I am currently using LAN cable but wifi still not getting On. I removed LAN cable and tried but even then didn't work...I checked all the drivers and updates- both Windows and HP's but not able to find why i am getting this problem...
 

Venustus

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@venustus my details are:
Laptop
HP Pavilion DM4 3022-TX Beats Edition NB PC
And flight mode is not On....using flight mode button i can toggle on/off the flight mode but wifi button has been grayed out.

@Umbra Polaris
Problem still not solved...I am currently using LAN cable but wifi still not getting On. I removed LAN cable and tried but even then didn't work...I checked all the drivers and updates- both Windows and HP's but not able to find why i am getting this problem...
After doing some research it seems you may need this driver for your wifi!
I dont see it installed in your device manager!Try it and let me know
http://h10025.www1.hp.com/ewfrf/wc/...dlc=en&lc=en&os=4132&product=5254492&sw_lang=
 
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Don Ultimate

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Hi, I think the driver was instalIed but I downloaded again, installed the Qualcomm driver and restarted...but even then nothing changed. I looked to the device manager and it is not showing this driver...
 

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