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  1. Before you start!
    All given instructions in this forum are customized for each help request, the tools used may cause damage if used on a computer with different infections. If you think you have similar issues, please post the appropriate logs in our Malware Removal Assistance forum and wait for help.

    Please be aware that removing Malware is a potentially hazardous undertaking. We will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for us to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and we cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.
    We strongly advise you to backup any personal files and folders before you start.

Win 7 Defender removal

Discussion in 'Malware Removal Assistance' started by jrossite, Dec 23, 2012.

  1. jrossite

    jrossite New Member

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    Thank you for offering a fix for the Win7 Defender virus. My problem is this: when I start my computer in safe mode with networking, the virus still keeps me from opening up an internet page. Is there any way to download the fix when I cannot get internet access?
     
  2. Fiery

    Fiery 1 of the 4 MalwareTips Founder

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    Hi and welcome to MT!

    My name is Fiery and I will assist you in the removal of this rogue.

    Open OTL. Under custom scan/fixes, copy and paste the following:

    and click Run Fix . Post the log afterwards.

    Also do you have a USB and another computer you can access to download and transfer the following files to the infected PC?

    Please download AdwCleaner by Xplode onto your desktop.
    • Close all open programs and internet browsers.
    • Double click on AdwCleaner.exe to run the tool.
    • Click on Search.
    • Please post the content of that logfile with your next answer.
    • You can find the logfile at C:\AdwCleaner[S1].txt as well.

    Download & SAVE to your Desktop RogueKiller or from here
    • Quit all programs that you may have started.
    • Please disconnect any USB or external drives from the computer before you run this scan!
    • For Vista or Windows 7, right-click and select "Run as Administrator to start"
    • Wait until Prescan has finished ...
    • Then Click on "Scan" button
    • Wait until the Status box shows "Scan Finished"
    • Click on "Report" and copy/paste the content of the Notepad into your next reply.
    • The log should be found in RKreport[1].txt on your Desktop
      Exit/Close RogueKiller+
     

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