Need assistance with removing US DOJ virus on a Vista 32 bit machine. I am including the FRST log. Had to boot up with Reatogo-X-PE disk. Thanks.
Windows Vista infected with US DOJ virus
- Thread starter CAM29
- Start date
- Mar 8, 2013
- 22,627
Hello,
They call me TwinHeadedEagle around here, and I'll be working with you.
Before we start please read and note the following:
FRST search
Once again we shall use FRST for additional checks. Re-run FRST/FRST64 the same way:
They call me TwinHeadedEagle around here, and I'll be working with you.
Before we start please read and note the following:
- At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
- Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
- Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
- Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.
- All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
- If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
- I visit forum several times at day, making sure to respond to everyone's topic as fast as possible. But bear in mind that I have private life like everyone and I cannot be here 24/7. So please be patient with me. Also, some infections require less, and some more time to be removed completely, so bear this in mind and be patient.
- Please stay with me until the end of all steps and procedures and I declare your system clean. Just because there is a lack of symptoms does not indicate a clean machine. If you solved your problem yourself, set aside two minutes to let me know.
- Please attach all report using
button below. Doing this, you make it easier for me to analyze and fix your problem.
- Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay someone to repair it.
- If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.
Once again we shall use FRST for additional checks. Re-run FRST/FRST64 the same way:
- Copy User32.dll into the Search: field in FRST then click the Search Files button.
- FRST will search your computer for files and when finished it will produce a log Search.txt in the same directory the tool is run.
- Please attach it to your reply.
Good Morning TwinHeadedEagle,
Thanks for all your help. I have included the Search.txt file.
Thanks for all your help. I have included the Search.txt file.
Hello,
They call me TwinHeadedEagle around here, and I'll be working with you.
Before we start please read and note the following:
- At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
- Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
- Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
- Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.
- All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
- If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
- I visit forum several times at day, making sure to respond to everyone's topic as fast as possible. But bear in mind that I have private life like everyone and I cannot be here 24/7. So please be patient with me. Also, some infections require less, and some more time to be removed completely, so bear this in mind and be patient.
- Please stay with me until the end of all steps and procedures and I declare your system clean. Just because there is a lack of symptoms does not indicate a clean machine. If you solved your problem yourself, set aside two minutes to let me know.
- Please attach all report using
button below. Doing this, you make it easier for me to analyze and fix your problem.
- Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay someone to repair it.
- If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.
FRST search
Once again we shall use FRST for additional checks. Re-run FRST/FRST64 the same way:
- Copy User32.dll into the Search: field in FRST then click the Search Files button.
- FRST will search your computer for files and when finished it will produce a log Search.txt in the same directory the tool is run.
- Please attach it to your reply.
- Mar 8, 2013
- 22,627
Download attached fixlist.txt and save it to your USB flashdrive as fixlist.txt
>> Boot into Recovery Environment
Start FRST in a similar manner to when you ran a scan earlier, but this time when it opens ....
>> Exit out of Recovery Environment and post me the log please.
Try to boot Windows normally...
>> Boot into Recovery Environment
Start FRST in a similar manner to when you ran a scan earlier, but this time when it opens ....
- Press the Fix button once and wait.
- FRST will process fixlist.txt
- When finished, it will produce a log fixlog.txt on your USB flashdrive.
>> Exit out of Recovery Environment and post me the log please.
Try to boot Windows normally...
- Mar 8, 2013
- 22,627
Not able to boot to Safe Mode, Safe Mode with Networking, Safe Mode Command Prompt. Here is the new log file.
Thanks
Thanks
- Mar 8, 2013
- 22,627
Download attached fixlist.txt file and save it to the Desktop:
Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!
- Right-click on
icon and select
Run as Administrator to start the tool.
(XP users click run after receipt of Windows Security Warning - Open File). - Press the Fix button just once and wait.
- If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
- When finished FRST will generate a log on the Desktop, called Fixlog.txt.
Please attach it to your reply.
- Mar 8, 2013
- 22,627
Would not let me run as Administrator. Message that the application was not running as a service. Here is the log file.
- Mar 8, 2013
- 22,627
No. Stuck on a reboot cycle. Message: Windows failed to start. A recent hardware or software change might be the cause. To fix the problem: 1. Insert your Windows installation disk and restart your computer. 2. Choose your language settings, and then click "next". 3. Click "Repair your computer".
- Mar 8, 2013
- 22,627
- Mar 8, 2013
- 22,627
- Mar 8, 2013
- 22,627
- Mar 8, 2013
- 22,627
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