Scam report Scam Alerts

Txtshopofficial.com EXPOSED – Scam or Legit? Investigation

By Thomas Orsolya7 min read

Txtshopofficial.com catches your eye with prices that seem too low to ignore, offering stylish clothes, home gadgets and gifts at a fraction of their normal cost.

Advertisements

On screen, the photos are lovely. In your mailbox, it’s often another story, and getting a refund can take far more effort than checking out did.

Txtshopofficial.com scam

Overview

Txtshopofficial.com is a dropshipper rather than a brand

Don’t expect Txtshopofficial.com to make anything itself. Like thousands of similar stores, it lists items sourced from low-cost suppliers, which ship straight from warehouses in China.

Advertisements

The store sets prices, runs ads and collects payments, but it never touches the products. A supplier you’ll never hear from packs and posts what you ordered.

Advertisements

Txtshopofficial.com has plenty of twins. Together they make up a scam network of near-identical stores with shared templates, product photos and return policies, and they reopen under new names.

Very low quality items, very different from the ads

Quality is very low, and the goods look nothing like their ads. The photos are usually borrowed from other brands or sellers, so they show something you won’t receive.

Returns that don’t pay off

The refund policy can come across as reassuring, until you read what it actually says:

  • Sending it back means sending it abroad. Returns usually go to China, with the postage paid by you, not the store.
  • The postage beats the refund. International shipping on a $25 item can run higher than its price.
  • The refund gets smaller. Instead of a full refund, a return request usually brings an offer of 15% to 30% back on the condition you keep the item.
  • Answers come slowly. You’ll usually have nothing but an email address, and every reply can take days.

Put together, these make Txtshopofficial.com a high-risk store. Do not buy from it, because you’ll likely pay far more than the item is worth and can’t realistically return it.

Advertisements

What We Found on Txtshopofficial.com

Here’s what stands out about Txtshopofficial.com:

  • Txtshopofficial.com was registered on October 31, 2024, about a year ago.
  • The MalwareTips URL scanner gives Txtshopofficial.com a Safety Score of 38/100, rated High Risk (full report).

What Happens When You Order from Txtshopofficial.com

Most orders move through the same steps, one after another. Knowing them in advance can spare you the expense and weeks of email exchanges.

Step 1: The ad and its surprisingly low price

Usually, the starting point is Facebook, Instagram or TikTok. There, a short video or a glossy photo shows the product at a steep markdown, often tagged “limited time.”

Advertisements

Here’s the catch: you’ll often see that same video in ads for dozens of other shops, because they all buy from the same suppliers and borrow the same marketing.

Advertisements

Step 2: The store appears more established than it is

Categories, star ratings and a warm About Us page make Txtshopofficial.com look established. What’s often underneath is just a store template plus a list of suppliers.

Likewise, the small family business or passionate founder in the About Us section is usually stock template copy. Many unrelated shops carry the exact same wording.

Step 3: Shipping that drags on

The 5 to 7 days quoted can turn into three or four weeks. That’s because the parcel is shipped from China, and tracking updates can stop moving for days.

Advertisements

Rather than one delivery, some orders come as a few small packages, each tracked on its own. One that never arrives can leave you struggling to prove what’s missing.

Step 4: The product falls short of the pictures

After the wait, the package lands, and the item is a smaller, thinner or simpler version of what the ad showed, worth pocket change in other shops.

Clothing draws the most complaints. The fabric feels cheap, the stitching comes loose and the sizing follows a chart unrelated to the one on the website.

Step 5: Postage makes the return a bad deal

The refund process starts with a request for photos and ends with instructions to ship the item to China. Postage by itself can eat the whole refund.

The standard response is a keep-it deal worth 15% to 30% of what you paid. That sounds reasonable, yet you’re still out most of the price for an unwanted item.

Lots of buyers throw in the towel at this point. The policy was written with exactly that in mind.

Advertisements

Red Flags at Txtshopofficial.com

The deal at Txtshopofficial.com looks good until you check a few things. Here they are, each one quick enough to confirm in a minute before you pay.

Price tags that clash with the product

Prices like $29 for a leather bag or $19 for a smartwatch aren’t lucky finds. They’re a sign the item shipped will be much cheaper than the one pictured.

Then there’s the crossed-out “original” price. It rarely reflects a real price; it exists so an ordinary price looks like a markdown.

The same product photos show up elsewhere online

A quick reverse image search often finds these pictures elsewhere: other stores, marketplaces, or a brand’s own site.

Advertisements

A brand’s image won’t get you that brand’s item. A marketplace image is different: the same product can often be bought there for less.

Advertisements

No way to verify the company behind it

These stores rarely say who runs them, with a registered company name, tax number or local address usually missing. That makes a problem order hard to chase.

Support only by email

Weeks can pass before a problem gets sorted, because support usually runs through an email address or a contact form. There’s no phone or live chat to speed things up.

Those slow replies also cut into your window for opening a dispute with your bank or PayPal. Watch those deadlines while you wait.

Artificial urgency and fake scarcity

Watch what happens on a reload: the countdown jumps back to the start. Add “only 2 left” stamped on every item, and the goal is clear. They want you rushing.

Advertisements

Leave the page and return later. A “sale” that’s still on was never limited in the first place.

Advertisements

Extras that show up in your cart

Look closely at your basket. Shipping protection, priority handling or a second item can show up already ticked, so read the full total line by line before paying.

Paying for those add-ons rarely gets you faster delivery or real cover. It only raises the bill on an order that may already be worth far less than its price.

A different company name appears at checkout

Don’t enter your card when checkout bounces you to a payment page with a different, unrelated name. You’d be giving those details to a company you’ve never heard of.

One of many lookalike shops in a scam network

The About Us story, policies and product photos aren’t unique; dozens of other shops use them. When one closes, the next opens under a new name with the same catalog.

Advertisements

How to Check an Online Store Before You Buy

A few minutes of checking can tell you whether an online shop is worth your money. Start with these questions before you pay:

  • Who is selling to you? Look for a company name, a registration or tax number and an address. A shop that names nobody is hard to hold to a promise.
  • Where do returns go? Find the return address in the refund policy. If it’s overseas or missing, assume a return will cost more than it’s worth.
  • How old is the website? Paste the address into the MalwareTips Website Scanner. It shows the domain’s age and any known warning signs in seconds.
  • Are the photos original? Run a reverse image search on a product photo. If the same picture appears on many sites, the item is a generic product.
  • What do buyers say elsewhere? Search the store on Trustpilot and in search results, not just the reviews on the shop itself.
  • Is the ad real footage? Many shop ads now use AI-generated videos and photos. If the product only ever appears in slick renders, expect something plainer.
  • Does the price make sense? Compare it with the same item on a major marketplace. A huge markdown on an unknown shop is a reason to slow down.
  • Can you reach a person? A phone number or live chat is a good sign. An email address alone means problems will take a long time to solve.

If several answers come back wrong, close the tab. There’s almost always a seller with a clearer return policy and a company you can actually look up.

For extra protection while you browse, Malwarebytes Browser Guard warns you about many known scam and phishing sites before they load.

Where to Buy Instead

Wanting a product you found on Txtshopofficial.com is fine. Just get it somewhere safer:

  • Check a major marketplace. You’ll often find the same item for much less, backed by buyer protection and genuine reviews.
  • Go for sellers with a local return address. A return you can mail cheaply is a return you’ll actually bother to make.
  • Check real buyer photos. They show what turns up at the door, not what the ad promised.
  • Find out where the item ships from. The marketplace tells you the seller’s location. A nearby warehouse means it arrives sooner and you can actually send it back.
  • Keep a dispute option open. Pay with a credit card or PayPal so you can challenge the charge if needed.

Reputable sellers may charge a little more, but they send what you ordered and honor refund requests.

Advertisements

What to Do If You Already Ordered from Txtshopofficial.com

Ordering from a shop like this doesn’t mean the money is gone. Acting early gives you the best chance of fixing the order or getting a refund.

  1. Save everything. Keep the order confirmation, the tracking number, every email from the store and screenshots of the product page as it looked when you bought.
  2. Photograph what arrives. Take clear photos of the item, the label and the packaging, especially anything that doesn’t match the listing.
  3. Ask the store in writing. Email support, describe the problem plainly and say what you want: a full refund or a replacement. Give them a short deadline.
  4. Don’t pay for an overseas return yet. If the store asks you to ship the item to China, check with your card issuer or PayPal first.
  5. Don’t accept a token refund. Offers of 15% to 30% back to keep the item are common. If the item isn’t as described, a dispute may get you more.
  6. Open a dispute if the store stalls. Use “item not received” or “not as described” with your card issuer or PayPal, and attach your evidence.
  7. Watch the deadlines. Card disputes often allow around 120 days, and PayPal generally accepts claims within 180 days of payment. Don’t let weeks of unanswered emails use them up.
  8. Ignore “customs fee” texts. Fake delivery messages asking you to pay a fee or update your address often follow online orders. Don’t pay or click.
  9. Leave an honest review. A short review on an independent site, with photos, helps the next shopper decide.
Advertisements
Advertisements

If you paid by bank transfer, contact your bank right away and ask whether the payment can be recalled. The sooner you call, the better the odds.

If the store won’t cooperate, file a complaint at econsumer.gov, which handles cross-border shopping complaints, or at ReportFraud.ftc.gov in the US.

Frequently Asked Questions

Is Txtshopofficial.com a scam?

Yes. Txtshopofficial.com is a high-risk store tied to a scam network. Your order may arrive, but expect very low-quality items and a return that costs too much. Do not buy.

Where does Txtshopofficial.com ship from?

The suppliers behind most items are in China, and they ship to you directly. That’s the reason delivery can run several weeks and tracking updates often crawl.

Why does the product look so different from the photos?

Most of the time, those photos come from other sellers or brands. What you get is a cheaper version, made to land at a low price.

Advertisements

Can I return an item to Txtshopofficial.com?

Shipping it back to China at your own cost is usually the only option. When the item is cheap, the refund can be smaller than the postage.

Ask one simple question before you box anything up: would a “not as described” dispute through your card issuer or PayPal cover you instead?

My order never arrived or isn’t as described. What now?

Go to the store first, in writing. Stalling or a flat no is your cue to open a card issuer or PayPal dispute, attaching item photos and listing screenshots.

Are the reviews on Txtshopofficial.com real?

It’s wise to be cautious here. Reviews on the store’s site are easy to fill with glowing ratings, so check what buyers say and show on independent sites.

The Bottom Line

Txtshopofficial.com is a high-risk store, and the lookalike shops around it form a scam network. The very low-quality items look nothing like the ads, and a return rarely makes sense.

The decision is clear: do not buy from Txtshopofficial.com. Shopping for something you spotted there? A marketplace with buyer protection is the safer place to look.

Ordered already? The order email, product screenshots and photos of what arrives are all worth keeping. When the store won’t fix things, open a card or PayPal dispute.

Advertisements

Check the offer. Protect the next click.

Fake stores often arrive through ads and messages. Add a layer of protection before following the next tempting offer.

Affiliate links We may earn a commission if you buy through these links, at no extra cost to you. How we’re funded

MalwarebytesSCAM & MALWARE PROTECTION

A second look at suspicious offers.

Use Malwarebytes Scam Guard to assess a suspicious link or message. Premium Security also helps protect against malicious sites and downloads.

  • Scam Guard for suspicious messages
  • Real-time malware protection with Premium
Explore MalwarebytesExplore features on the official website
AdGuardAD & TRACKER BLOCKING

Fewer ads leading you off track.

AdGuard filters intrusive ads and trackers, reducing exposure to unwanted advertising as you browse stores and compare offers.

  • Blocks intrusive ads and pop-ups
  • Filters trackers while you browse
Explore AdGuardExplore features on the official website

Features vary by device and plan. These tools add protection; they do not guarantee that a website or offer is trustworthy.

Reviews & discussion

0 comments

Share a firsthand experience, or ask a question.

Your experience with txtshopofficial.com
Choose your rating
Add a topic (optional)

Ask about this article. No rating is needed; your question stays in its discussion.

Start the conversation

Have a question or something useful to share? Add the first comment.

Report a comment

Reports are private and reviewed by a moderator.

Written by

Thomas Orsolya

Thomas is an expert at uncovering scams and providing in-depth reporting on cyber threats and online fraud. As an editor, he is dedicated to keeping readers informed on the latest developments in cybersecurity and tech.

45,075 articlesWriting since 2023
More from Thomas →

MalwareTips community · since 2009

Stuck on a step? 75,000+ members can help you for free.

Post your question on the forum and our volunteer malware removal experts will walk you through it, step by step.

75K+members
999K+forum messages
100K+forum topics
17+years online

Previous

Bokuwex.com EXPOSED – Real Casino or Scam? What to Know

Next

Usaindependencewear.com EXPOSED – Legit Store or Fake? Buyer Warning

Share