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Frontbefore.com EXPOSED – Scam or Legit? What to Know

By Thomas Orsolya7 min read

Frontbefore.com catches your eye with prices that seem too low to ignore, offering stylish clothes, home gadgets and gifts at a fraction of their normal cost.

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On screen, the photos are lovely. In your mailbox, it’s often another story, and getting a refund can take far more effort than checking out did.

Frontbefore.com scam

Overview

A dropshipping shop, not a product brand

Frontbefore.com has no products of its own. It lists items from low-cost suppliers, as thousands of similar shops do, and the orders ship directly from warehouses in China.

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The store itself never handles the products. Pricing, ads and payments are its work; packing and posting your order is left to a supplier you’ll never hear from.

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Frontbefore.com isn’t working alone. It belongs to a scam network of near-identical stores that reuse the same templates, product photos and return policies, then reopen under new names.

The ads oversell very low quality items

Don’t expect the item in the ad. Those photos usually belong to other sellers or brands, and the very low-quality product you actually receive looks nothing like them.

Getting your money back costs more than you recover

The refund promise can sound comforting, but here’s what the fine print means for you:

  • Returns head to China. In most cases, you’d have to mail the item back to China yourself, and the postage comes out of your pocket.
  • Return shipping can exceed the price. For a $25 item, the international postage alone can top what you paid.
  • Full refunds are hard to get. A return request usually gets you an offer to keep the item for 15% to 30% back, instead of your money in full.
  • Getting answers takes time. Contact is usually by email alone, and days can pass between replies.

Our verdict on Frontbefore.com is High Risk. Do not buy. What you pay will likely dwarf what the item is worth, and practically speaking, you can’t return it.

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What We Found on Frontbefore.com

A few details about Frontbefore.com stand out:

  • Frontbefore.com was registered on August 29, 2024, about 2 years ago.
  • The MalwareTips URL scanner gives Frontbefore.com a Safety Score of 15/100, rated Dangerous (full report).

What Happens When You Order from Frontbefore.com

The same pattern repeats in most orders. Know it up front, and you can avoid losing the money and weeks to back-and-forth emails.

Step 1: You spot an ad with an unusually cheap price

On Facebook, Instagram or TikTok, it usually looks like this: a short video or a polished photo, the product at a steep discount, and often a “limited time” tag.

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The video you saw often shows up in ads for dozens of other shops too. They all order from the same suppliers and borrow the same marketing material.

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Step 2: The site makes the store look big

At first glance, Frontbefore.com passes for an established shop: categories, star ratings, a friendly About Us page. Often, though, all that sits on a store template and a supplier list.

Many unrelated shops use the same About Us wording about a small family business or a passionate founder. That story is usually a template too.

Step 3: The delivery wait drags on

The site promises 5 to 7 days, but delivery can take three or four weeks. Your parcel ships from China, and tracking can stay frozen on one update for days.

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Several small packages, each with its own tracking number: that’s how some orders arrive. If one of them never shows, proving what’s missing can be difficult.

Step 4: The product doesn’t look like the photos

The package does arrive eventually, but what’s inside is smaller, thinner or simpler than the ad showed, the sort of thing that sells for pocket change elsewhere.

The most common complaint concerns clothes: cheap-feeling material, loose stitching and a size chart that has nothing in common with the one on the website.

Step 5: A return that’s not worth mailing

Getting your money back means sending photos and then mailing the item to China. The postage by itself can wipe out the refund.

Their usual way out is a 15% to 30% refund, provided you keep the item. Fair at first glance, except most of your money went on something you didn’t want.

Many buyers stop pushing at this point. That outcome is exactly what the policy’s wording is built for.

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Red Flags at Frontbefore.com

Watch for these signs that Frontbefore.com isn’t the deal it appears to be. Every one can be checked in a minute before you pay.

Suspiciously low prices for what’s shown

Luck has nothing to do with a $29 leather bag or a $19 smartwatch. Prices like that buy you a much cheaper version than the one pictured.

Don’t be swayed by the crossed-out “original” price either. It’s rarely real. It’s placed there to make an ordinary price seem like a discount.

Photos you’ll spot on other websites

Try a reverse image search. It often finds the same photos on other stores, marketplaces or the official site of a brand.

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The brand in the picture won’t be the one sending your product. And if the image comes from a marketplace, buying the same item there is often cheaper.

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An unidentifiable company behind the store

Stores in this network rarely tell you their registered name, tax number or local address. When an order goes wrong, you end up not knowing who you’re actually dealing with.

Customer support by email alone

Need a quick answer? Support is usually limited to an email address or a contact form. With no phone number or live chat, problems can drag on for weeks.

Slow replies cost you something else too: your bank and PayPal only give you so long to open a dispute. Track that deadline while you wait.

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Fake deadlines and false scarcity

Genuine stock doesn’t look like this, and real deadlines don’t restart. Here, timers reset on reload and “only 2 left” covers every product, because the point is to hurry you.

Here’s an easy test: shut the tab and come back later. A deal that’s still live then was never a limited offer.

Watch for add-ons at checkout

Before paying, read every line of the total. Shipping protection, priority handling or an extra item can be sitting in your cart, already ticked.

The extras rarely buy you quicker delivery or meaningful cover. They simply raise the price of an order that may already be worth far less than its cost.

A checkout page under someone else’s name

Stop if you land on a payment page that names a different, unrelated company. You’d be giving your card details to a business you’ve never heard of.

One more lookalike store from a scam network

Look around and you’ll see the same About Us story, policies and product photos on dozens of other shops. The names change as stores close, but the catalog doesn’t.

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How to Check an Online Store Before You Buy

A few minutes of checking can tell you whether an online shop is worth your money. Start with these questions before you pay:

  • Who is selling to you? Look for a company name, a registration or tax number and an address. A shop that names nobody is hard to hold to a promise.
  • Where do returns go? Find the return address in the refund policy. If it’s overseas or missing, assume a return will cost more than it’s worth.
  • How old is the website? Paste the address into the MalwareTips Website Scanner. It shows the domain’s age and any known warning signs in seconds.
  • Are the photos original? Run a reverse image search on a product photo. If the same picture appears on many sites, the item is a generic product.
  • What do buyers say elsewhere? Search the store on Trustpilot and in search results, not just the reviews on the shop itself.
  • Is the ad real footage? Many shop ads now use AI-generated videos and photos. If the product only ever appears in slick renders, expect something plainer.
  • Does the price make sense? Compare it with the same item on a major marketplace. A huge markdown on an unknown shop is a reason to slow down.
  • Can you reach a person? A phone number or live chat is a good sign. An email address alone means problems will take a long time to solve.

If several answers come back wrong, close the tab. There’s almost always a seller with a clearer return policy and a company you can actually look up.

For extra protection while you browse, Malwarebytes Browser Guard warns you about many known scam and phishing sites before they load.

Where to Buy Instead

You don’t have to give up on an item from Frontbefore.com. There are safer ways to buy it:

  • Look it up on a large marketplace. That same product often sells there for far less, and you get real reviews plus buyer protection.
  • Pick sellers with a local return address. If sending something back is cheap, you’ll actually do it.
  • Find pictures taken by real buyers. Those show the item people actually received, not the version in the ad.
  • Find the shipping location. Marketplaces display where a seller is based. When an order leaves a local warehouse, you get quicker delivery and a return you can realistically make.
  • Pay in a way that protects you. A credit card or PayPal gives you the option to open a dispute if needed.

A slightly higher price may be part of the deal, but the item that arrives will match your order, and refunds will be honored.

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What to Do If You Already Ordered from Frontbefore.com

Ordering from a shop like this doesn’t mean the money is gone. Acting early gives you the best chance of fixing the order or getting a refund.

  1. Save everything. Keep the order confirmation, the tracking number, every email from the store and screenshots of the product page as it looked when you bought.
  2. Photograph what arrives. Take clear photos of the item, the label and the packaging, especially anything that doesn’t match the listing.
  3. Ask the store in writing. Email support, describe the problem plainly and say what you want: a full refund or a replacement. Give them a short deadline.
  4. Don’t pay for an overseas return yet. If the store asks you to ship the item to China, check with your card issuer or PayPal first.
  5. Don’t accept a token refund. Offers of 15% to 30% back to keep the item are common. If the item isn’t as described, a dispute may get you more.
  6. Open a dispute if the store stalls. Use “item not received” or “not as described” with your card issuer or PayPal, and attach your evidence.
  7. Watch the deadlines. Card disputes often allow around 120 days, and PayPal generally accepts claims within 180 days of payment. Don’t let weeks of unanswered emails use them up.
  8. Ignore “customs fee” texts. Fake delivery messages asking you to pay a fee or update your address often follow online orders. Don’t pay or click.
  9. Leave an honest review. A short review on an independent site, with photos, helps the next shopper decide.
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If you paid by bank transfer, contact your bank right away and ask whether the payment can be recalled. The sooner you call, the better the odds.

If the store won’t cooperate, file a complaint at econsumer.gov, which handles cross-border shopping complaints, or at ReportFraud.ftc.gov in the US.

Frequently Asked Questions

Is Frontbefore.com a scam?

High Risk is the right label. Frontbefore.com sits in a scam network, and while orders may ship, the goods are very low-quality and returns cost too much. Do not buy.

Where does Frontbefore.com ship from?

The suppliers behind most items are in China, and they ship to you directly. That’s the reason delivery can run several weeks and tracking updates often crawl.

Why does the product look so different from the photos?

The images usually come from other sellers or brands, not from the item in your order. That item is a cheaper version, made so the price can stay low.

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Can I return an item to Frontbefore.com?

Usually only if you’re willing to cover shipping to China. With cheap items, the postage alone can be more than the money you’d get back.

Before paying for postage, contact your card issuer or PayPal and ask if a “not as described” dispute would protect you instead.

My order never arrived or isn’t as described. What now?

Go to the store first, in writing. Stalling or a flat no is your cue to open a card issuer or PayPal dispute, attaching item photos and listing screenshots.

Are the reviews on Frontbefore.com real?

Be wary. A store’s own review section is easy to fill with glowing ratings. For a clearer picture, look up buyer photos and comments on independent sites.

The Bottom Line

The ads look nothing like what Frontbefore.com sends. It’s a high-risk store in a scam network of lookalike shops, its items are very low quality, and returns rarely make sense.

The advice is simple: do not buy from Frontbefore.com. Found an item you really like? Look for it on a marketplace with buyer protection instead.

Ordered already? The order email, product screenshots and photos of what arrives are all worth keeping. When the store won’t fix things, open a card or PayPal dispute.

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Written by

Thomas Orsolya

Thomas is an expert at uncovering scams and providing in-depth reporting on cyber threats and online fraud. As an editor, he is dedicated to keeping readers informed on the latest developments in cybersecurity and tech.

45,913 articlesWriting since 2023
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