Don’t Call! Beware the “Apple Security Services” Pop-up Scam
Written by: Stelian Pilici
Published on:
The fake “Apple Security Services” is a tech support scam designed to trick users into calling fraudulent numbers. Malicious websites use convincing pop-ups that mimic real Apple warnings about hacks, viruses and compromised data. But the alerts are phishing scams aimed at stealing personal information and money. This article provides examples of the fake alerts, explains how the scam works, and most importantly, offers guidance on how to avoid becoming a victim. We’ll cover what to do if you called the scammers or downloaded software, as well as tips to identify and prevent Apple phishing pop-ups going forward.
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Overview of the “Apple Security Services” Pop-Up Scam
The fake “Apple Security Services” is a prevalent tech support scam that attempts to trick Apple device users into calling fraudulent phone numbers. These pop-up alerts display alarming messages indicating that your device has been compromised by viruses, malware or hacking attempts.
The scam works by redirecting users to malicious websites that trigger convincing pop-up alerts mimicking legitimate Apple notifications. These fake alerts use Apple branding and threatening language about account hacks, viruses and loss of personal data to scare victims into calling the provided tech support numbers.
In reality, the pop-ups have nothing to do with Apple. The phone numbers connect to fraudulent call centers that will request remote access to your device under the guise of removing viruses. Once connected, scammers can install more malware, steal personal information, or trick you into buying unnecessary services and software.
This scam is also known as the “Apple technician virus”, “Apple account hacked” virus and “macOS virus” scam. Cybersecurity experts strongly advise against calling any numbers listed on these pop-ups. Apple would never contact users this way or request remote access to devices.
Below we’ll explore this scam in detail, providing examples of the fake alerts, how the trick works, what scammers do once connected to your device, and most importantly, how to avoid falling victim.
Common Traits of Fake Apple Security Servicess
While specific wording varies, fake Apple alerts generally share the following characteristics:
Apple branding – Icons, Apple Support imagery, Apple device or account references
Urgent warnings – Account hacks, viruses detected, systems compromised
Threats of data or financial loss
Requests for immediate action – Call support numbers
Toll-free numbers – Often uses area codes like 844, 855, 877
Poor grammar and spelling errors
Examples of Fake Apple Security Servicess
To provide a better idea of what these scam pop-ups look like, here are some examples:
“Apple Security Services: Your account has been hacked. Call Apple Support at 844-000-0000 immediately to prevent data loss.”
“Warning! Your iPhone has 5 viruses. Call 855-123-4567 now to speak with Apple malware removal experts before your data is deleted.”
“CRITICAL ALERT FROM APPLE: Your macOS is infected with 13 viruses. Contact our Apple Certified Technicians at 877-123-4567 to prevent identity theft and financial loss.”
“URGENT SECURITY WARNING FOR APPLE USERS. Malware detected! Call 844-555-1212 now or your personal data will be corrupted and lost forever.”
As you can see, urgent threats about hacking, viruses and data loss are common tactics used to frighten potential victims. But the scare tactics and alarming claims are all part of the scam.
How the Fake Apple Security Services Scam Works
Now let’s break down exactly how cybercriminals leverage these fake pop-ups to target Apple users and access personal information and devices:
Step 1: Victim Lands on Malicious Website
The scam typically starts with a user visiting a compromised website. Sites can become infected with malware that redirects to scam pop-up pages.
Dangerous sites to watch out for include:
Torrent sites with pirated media and software
Adult websites with inappropriate content
Offshore gambling sites or apps
Questionable free movie/TV streaming sites
Often the site looks normal at first. But clicking any link or button triggers a redirect to the malicious pop-up.
Step 2: Fake Apple Alert Appears
Once redirected, the threatening pop-up appears on-screen displaying the type of urgent warnings covered earlier.
These alerts are engineered to mimic real Apple notifications and security prompts. The Apple branding and logos make the alerts appear credible on first glance.
Step 3: User Calls the Tech Support Number
Fearing account hacks, data theft or device damage, the user calls the toll-free number listed on the pop-up.
Numbers use area codes like 833, 844, and 888 to appear like legitimate domestic helplines. But in reality, they route to fraudulent call centers located abroad.
Step 4: Scammers Gain Remote Access
Callers are connected with an “Apple support technician” who claims to be affiliated with Apple. After describing the pop-up alert, the scammer corroborates the user’s worst fears, warning of serious malware infections or hacker attacks in progress.
To “diagnose and remove” the threat, the fake technician instructs users to download remote access software like AnyDesk and provide a connection ID code. This gives the scammer full control over the victim’s computer or mobile device.
Step 5: Personal Data and Money Are Stolen
With remote access established, scammers can now:
Install actual malware and viruses
Access personal files and photos
Steal usernames, passwords, contacts
Transfer money out of bank accounts
Make unauthorized purchases with saved payment info
Hold systems ransom until phony fees are paid
Scammers may also trick users into buying useless services, antivirus software or Apple gift cards to pay for fake “security repairs”. The pop-up was a complete scam to begin with, but the damage can be very real.
As you can see, the fake alerts are just a lure designed to gain remote access to devices. Once inside, scammers have free rein to steal financial information, personal data and install additional malware.
What to Do If You Get a Fake Apple Security Services
If one of these pop-ups appears on your Mac, iPhone or iPad, here’s what to do:
Close the Pop-Up Right Away
Do not click any buttons or call the number listed. The alerts are fake and only lead to scams.
Disconnect from the Internet
Exit any browsers and cut off internet access on affected devices to terminate any connections with scammer-controlled systems.
Scan Devices for Malware
Run full antivirus scans on all systems exposed to ensure no spyware or remote access tools were installed. Delete anything suspicious.
Change Passwords
Update passwords for all online accounts, especially email, social media, online banking and shopping sites. Use strong unique passwords for each account. Enable two-factor authentication where possible.
Contact Your Bank
If scammers accessed your device, inform your bank in case they stole login credentials or accessed your accounts. Monitor accounts closely for fraudulent transactions and report any suspicious activity.
Reset Mobile Devices
For iOS devices that were compromised, factory reset them to wipe out any malware. Make sure to backup data first. If your Apple ID was exposed, change the password.
Avoid Scam Websites
Exercise caution when visiting torrent, pirated media and adult sites where tech support scam pop-ups are most prevalent. Use an ad blocker and antivirus software as well.
The key steps are closing down internet access to cut the connection, scanning for malware just in case, and changing passwords as a precaution. If you previously provided any personal information or remote access, make sure to contact your bank.
What to Do If You Already Called the Scammers
If you called the number and connected with scammers before realizing it was a scam, don’t panic. Here are important steps to take:
Terminate the Remote Session
If they are currently connected to your device, immediately terminate the remote access session through the software’s console or disconnect your device’s internet to sever the connection.
Scan and Clean Your Device
Run a full antivirus scan and delete anything suspicious that the scammer may have installed, including remote access tools. For mobile devices, factory reset if necessary.
Change All Passwords
Reset the passwords for any accounts logged into that device, like email, banking, social media, and shopping sites. Enable two-factor authentication as well.
Contact Banks and Credit Cards
Alert your bank and credit card companies to watch for fraudulent charges and lock down the accounts if unauthorized access occurred.
Place Fraud Alert
Contact one of the three credit bureaus to place a free credit fraud alert on your name and Social Security number so no accounts can be opened without notification.
Monitor Accounts Closely
Keep an eagle eye on online accounts and financial statements over the next few weeks to spot any suspicious activity that indicates identity theft or fraud.
Report the Scam
File a complaint with the Federal Trade Commission (FTC) about the scam call and provide any details collected.
Even if scammers briefly accessed your systems, take heart that the situation can be contained. By quickly cutting off access, cleaning devices, and securing accounts, financial and identity theft can be prevented.
How to Remove Unwanted Apps and Malware
If you have accidentally downloaded unwanted programs or malware from a pop-up scam, you can find below a full malware removal guide.
This malware removal guide may appear overwhelming due to the number of steps and numerous programs that are being used. We have only written it this way to provide clear, detailed, and easy-to-understand instructions that anyone can use to remove malware for free. Please perform all the steps in the correct order. If you have any questions or doubts at any point, stop and ask for our assistance.
Browser hijackers, unwanted apps, and adware can infect Windows, Mac, iOS, or Android devices, so we’ve covered below all these operating systems. Depending on which operating system is installed on your device, please click on the operating system icon below and follow the displayed steps.
In this first step, we will manually check if any unknown or malicious programs are installed on the computer. Sometimes adware and browser hijackers can have a usable Uninstall entry that can be used to remove them.
Windows 11Windows 10Windows 8Windows 7
Press the Windows key + I on your keyboard to open the Settings app.
First, open Windows Settings by pressing Windows+I on your keyboard. You can also right-click your Start button and select “Settings” from the list.
In the Settings app, click on “Apps” and then “Apps & features”.
When Settings opens, click “Apps” in the sidebar, then select “Apps & Features”.
Find the malicious program in the list of installed apps and uninstall it.
In Apps & Features settings, scroll down to the app list and search for unknown or suspicious programs. To make things easier, you can sort all installed programs by their installation date. To do this, click “Sort by” and select “Install date”.
Look out for any suspicious program that could be behind all the drama – anything you don’t remember downloading or that doesn’t sound like a genuine program. When you find a malicious program, click the three dots button beside it and select “Uninstall” in the menu that appears.
If you have checked your computer for malicious programs and did not find any, you can proceed with the next step in this guide.
Follow the prompts to uninstall the program.
In the next message box, confirm the uninstall process by clicking on Uninstall, then follow the prompts to uninstall the malicious program.
Make sure to read all of the prompts carefully, because some malicious programs try to sneak things in hoping that you won’t read them closely.
Press the Windows key + I on your keyboard to open the Settings app.
Press the Windows key + I on your keyboard to open the Settings app. You can also ope the Settings app by clicking the Start button on the taskbar, then select “Settings” (gear icon).
In the Settings app, click on “Apps”.
When the “Windows Settings” window opens, click on “Apps“. By default, it should open “Apps and Features” but if it doesn’t, select it from the list on the left.
Find the malicious program in the list of installed apps and uninstall it.
In Apps & Features settings, scroll down to the app list and search for unknown or suspicious programs. To make things easier, you can sort all installed programs by their installation date. To do this, click “Sort by” and select “Install date”.
Look out for any suspicious program that could be behind all the drama – anything you don’t remember downloading or that doesn’t sound like a genuine program. When you find a malicious program, click on it and select “Uninstall” in the menu that appears.
If you have checked your computer for malicious programs and did not find any, you can proceed with the next step in this guide.
Follow the prompts to uninstall the program.
In the next message box, confirm the uninstall process by clicking on Uninstall, then follow the prompts to uninstall the malicious program.
Make sure to read all of the prompts carefully, because some malicious programs try to sneak things in hoping that you won’t read closely.
Go to “Program and Features”.
Right-click on the Start button in the taskbar, then select “Programs and Features”. This will take you directly to your list of installed programs.
Search for malicious program and uninstall it.
The “Programs and Features” screen will be displayed with a list of all the programs installed on your computer. Scroll through the list until you find any unknown or suspicious program, then click to highlight it, then click the “Uninstall” button.
Look out for any suspicious program that could be behind all the drama – anything you don’t remember downloading or that doesn’t sound like a genuine program.
If you have checked your computer for malicious programs and did not find any, you can proceed with the next step in this guide.
Follow the on-screen prompts to uninstall malicious program.
In the next message box, confirm the uninstall process by clicking on Yes, then follow the prompts to uninstall malicious program. Make sure to read all of the prompts carefully, because some malicious programs try to sneak things in hoping that you won’t read closely.
Open the “Control Panel”.
Click on the “Start” button, then click on “Control Panel“.
Click on “Uninstall a Program”.
When the “Control Panel” appears, click on “Uninstall a Program” from the Programs category.
Search for malicious programs and uninstall them.
The “Programs and Features” screen will be displayed with a list of all the programs installed on your computer. Scroll through the list until you find any suspicious or unknown program, then click to highlight it, then click the “Uninstall” button.
Look out for any suspicious program that could be behind all the drama – anything you don’t remember downloading or that doesn’t sound like a genuine program.
If you have checked your computer for malicious programs and did not find any, you can proceed with the next step in this guide.
Follow the on-screen prompts to uninstall malicious program.
In the next message box, confirm the uninstall process by clicking on Yes, then follow the prompts to uninstall malicious program. Make sure to read all of the prompts carefully, because some malicious programs try to sneak things in hoping that you won’t read closely.
If you are experiencing difficulty while attempting to uninstall a program, you can use Revo Uninstaller to completely remove the unwanted program from your computer.
Now that the malicious programs have been removed from your computer, we can proceed with the next step in this guide.
STEP 2: Reset browsers back to default settings
In this step, we will remove spam notifications, malicious extensions, and change to default any settings that might have been changed by malware. Please note that this method will remove all extensions, toolbars, and other customizations but will leave your bookmarks and favorites intact. For each browser that you have installed on your computer, please click on the browsers tab below and follow the displayed steps to reset that browser.
ChromeFirefoxMicrosoft EdgeInternet Explorer
Reset Chrome for Windows to default settings
We will now reset your Chrome browser settings to their original defaults. This will reset your startup page, new tab page, search engine, and pinned tabs. It will also disable all extensions and clear temporary data like cookies. Your favorites, history, and saved passwords will not be cleared.
Click the three dots in the top-right corner and then click on “Settings”.
Open Chrome and click on the menu button (represented by three vertical dots) in the top right corner of the window. In the dropdown menu that opens, click “Settings“.
Click “Advanced”.
Chrome’s “Settings” should now be displayed in a new tab or window, depending on your configuration. In the left sidebar, click on the “Advanced” link.
Click “Reset and clean up”.
In the left sidebar, under the “Advanced” section, click on “Reset and clean up“.
Click “Reset settings to their original defaults”.
In the main window, the “Reset and clean up” section is visible, as shown in the screenshot below. Click on “Reset settings to their original defaults“.
Click “Reset settings”.
A confirmation dialog will now be displayed, detailing the components that will be restored to their default state should you continue with the reset process. To complete the restoration process, click on the “Reset settings” button.
(Optional) Reset Chrome Data Sync.
In case a malicious extension reinstalls itself even after performing a browser reset, you have an additional option to reset the data sync for your browser. To do this, navigate to chrome.google.com/sync and click on the Clear Data button.
Reset Firefox for Windows to default settings
We will now reset your Firefox browser settings to their default. The reset feature fixes many issues by restoring Firefox to its factory default state while saving your essential information like bookmarks, passwords, web form auto-fill information, browsing history, and open tabs.
Click the three horizontal lines in the top-right corner and then click on “Help”.
Click on Firefox’s main menu button, represented by three horizontal lines. When the drop-down menu appears, select the option labeled “Help“.
Click “More troubleshooting information”.
From the Help menu, click on “More troubleshooting information“.
Click on “Refresh Firefox”
When the “Troubleshooting Information” page opens, click on the “Refresh Firefox” button.
Confirm that you want to reset your browser settings.
To finish the reset process, click on the “Refresh Firefox” button in the new confirmation window that opens.
Click “Finish”.
Firefox will now close itself and will revert to its default settings. When it’s done, a window will list the information that was imported. Click on “Finish“.
Your old Firefox profile will be placed on your desktop in a folder named “Old Firefox Data“. If the reset didn’t fix your problem you can restore some of the information not saved by copying files to the new profile that was created. If you don’t need this folder any longer, you should delete it as it contains sensitive information.
Reset Microsoft Edge to default settings
We will now reset your Microsoft Edge browser settings to their default. This will reset your startup page, new tab page, search engine, and pinned tabs. It will also disable all extensions and clear temporary data like cookies. Your favorites, history, and saved passwords will not be cleared.
Click the three dots in the top-right corner and then click on “Settings”.
In the top right corner, click on Microsoft Edge’s main menu button, represented by three horizontal dots. When the drop-down menu appears, click on “Settings“.
Click on “Reset Settings”.
On the left side of the window, click on “Reset Settings“.
Click on “Restore settings to their default values”.
In the main window, click on “Restore settings to their default values“.
Click “Reset”.
A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue with the reset process. To complete the restoration process, click on the “Reset” button. Microsoft Edge will now erase all your personal data, browsing history, and disable all installed extensions. Your bookmarks, though, will remain intact and still be accessible.
Reset Internet Explorer to default settings
We will now reset your Internet Explorer browser settings to their default. You can reset Internet Explorer settings to return them to the state they were in when Internet Explorer was first installed on your computer.
Go to “Internet Options”.
Open Internet Explorer, click on the gear icon in the upper-right part of your browser, then select “Internet Options“.
Select the “Advanced” tab, then click “Reset”
In the “Internet Options” dialog box, select the “Advanced” tab, then click on the “Reset” button.
Click on “Reset”.
In the “Reset Internet Explorer settings” section, select the “Delete personal settings” checkbox, then click on the “Reset” button.
Click on “Close”.
When Internet Explorer has completed its task, click on the “Close” button in the confirmation dialogue box. Close your browser and then you can open Internet Explorer again.
STEP 3: Use Malwarebytes Anti-Malware to remove malware and unwanted programs
In this third step, we will install Malwarebytes to scan and remove any infections, adware, or potentially unwanted programs that may be present on your computer.
Malwarebytes stands out as one of the leading and widely-used anti-malware solutions for Windows, and for good reason. It effectively eradicates various types of malware that other programs often overlook, all at no cost to you. When it comes to disinfecting an infected device, Malwarebytes has consistently been a free and indispensable tool in the battle against malware. We highly recommend it for maintaining a clean and secure system.
Download Malwarebytes for Windows
You can download Malwarebytes by clicking the link below.
After the download is complete, locate the MBSetup file, typically found in your Downloads folder. Double-click on the MBSetup file to begin the installation of Malwarebytes on your computer. If a User Account Control pop-up appears, click “Yes” to continue the Malwarebytes installation.
Follow the On-Screen Prompts to Install Malwarebytes
When the Malwarebytes installation begins, the setup wizard will guide you through the process.
You’ll first be prompted to choose the type of computer you’re installing the program on—select either “Personal Computer” or “Work Computer” as appropriate, then click on Next.
Malwarebytes will now begin the installation process on your device.
When the Malwarebytes installation is complete, the program will automatically open to the “Welcome to Malwarebytes” screen.
On the final screen, simply click on the Open Malwarebytes option to start the program.
Enable “Rootkit scanning”.
Malwarebytes Anti-Malware will now start, and you will see the main screen as shown below. To maximize Malwarebytes’ ability to detect malware and unwanted programs, we need to enable rootkit scanning. Click on the “Settings” gear icon located on the left of the screen to access the general settings section.
In the settings menu, enable the “Scan for rootkits” option by clicking the toggle switch until it turns blue.
Now that you have enabled rootkit scanning, click on the “Dashboard” button in the left pane to get back to the main screen.
Perform a Scan with Malwarebytes.
To start a scan, click the Scan button. Malwarebytes will automatically update its antivirus database and begin scanning your computer for malicious programs.
Wait for the Malwarebytes scan to complete.
Malwarebytes will now scan your computer for browser hijackers and other malicious programs. This process can take a few minutes, so we suggest you do something else and periodically check the status of the scan to see when it is finished.
Quarantine detected malware
Once the Malwarebytes scan is complete, it will display a list of detected malware, adware, and potentially unwanted programs. To effectively remove these threats, click the “Quarantine” button.
Malwarebytes will now delete all of the files and registry keys and add them to the program’s quarantine.
Restart your computer.
When removing files, Malwarebytes may require a reboot to fully eliminate some threats. If you see a message indicating that a reboot is needed, please allow it. Once your computer has restarted and you are logged back in, you can continue with the remaining steps.
STEP 4: Use HitmanPro to scan your computer for badware
In this next step, we will scan the computer with HitmanPro to ensure that no other malicious programs are installed on your device.
HitmanPro is a second-opinion scanner that takes a unique cloud-based approach to malware scanning. HitmanPro scans the behavior of active files and also files in locations where malware normally resides for suspicious activity. If it finds a suspicious file that’s not already known, HitmanPro sends it to its clouds to be scanned by two of the best antivirus engines today, which are Bitdefender and Kaspersky.
Although HitmanPro is shareware and costs $24.95 for 1 year on 1 PC, there is no limit on scanning. The limitation only kicks in when there is a need to remove or quarantine detected malware by HitmanPro on your system and by then, you can activate the one-time 30-days trial to enable the cleanup.
Download HitmanPro.
You can download HitmanPro by clicking the link below.
HITMANPRO DOWNLOAD LINK (The above link will open a new web page from where you can download HitmanPro)
Install HitmanPro.
When HitmanPro has finished downloading, double-click on “hitmanpro.exe” (for 32-bit versions of Windows) or “hitmanpro_x64.exe” (for 64-bit versions of Windows) to install this program on your computer. In most cases, downloaded files are saved to the Downloads folder.
You may be presented with a User Account Control pop-up asking if you want to allow HitmanPro to make changes to your device. If this happens, you should click “Yes” to continue with the installation.
Follow the on-screen prompts.
When HitmanPro starts you will be presented with the start screen as shown below. Click on the “Next” button to perform a system scan.
Wait for the HitmanPro scan to complete.
HitmanPro will now begin to scan your computer for malicious programs.
Click on “Next”.
When HitmanPro has finished the scan, it will display a list of all the malware that it has found. Click on the “Next” button to have HitmanPro remove the detected items.
Click on “Activate free license”.
HitmanPro may now require to activate the free 30-days trial to remove the malicious files. To do this, click on the “Activate free license” button to begin the free 30 days trial and remove all the malicious files from your computer.
When the malware removal process is complete, it will display a screen that shows the status of the various programs that were removed. At this screen, you should click on the Next button and then if prompted you should click on the Reboot button. If HitmanPro does not prompt you to reboot, please just click on the Close button.
STEP 5: Use AdwCleaner to remove adware and malicious browser policies
In this final step, we will use AdwCleaner to remove the malicious browser policies that were set by browser hijackers on your computer and delete malicious browser extensions.
AdwCleaner is a free popular on-demand scanner that can detect and remove malware that even the most well-known anti-virus and anti-malware applications fail to find. This on-demand scanner includes a lot of tools that can be used to fix the side effects of adware. browser hijackers and other malware.
Download AdwCleaner.
You can download AdwCleaner by clicking the link below.
ADWCLEANER DOWNLOAD LINK (The above link will open a new web page from where you can download AdwCleaner)
Double-click on the setup file.
Double-click on the file named “adwcleaner_x.x.x.exe” to start AdwCleaner. In most cases, downloaded files are saved to the Downloads folder.
AdwCleaner program will now open and you will be presented with the program’s license agreement. After you read it, click on the I agree button if you wish to continue. If Windows prompts you as to whether or not you wish to run AdwCleaner, please allow it to run.
Enable “Reset Chrome policies” to remove malicious browser policies.
When AdwCleaner starts, on the left side of the window, click on “Settings” and then enable “Reset Chrome policies“.
Click on the “Scan” button.
On the left side of the AdwCleaner window, click on “Dashboard” and then click “Scan” to perform a computer scan.
Wait for the AdwCleaner scan to finish.
AdwCleaner will now scan your computer for malware. This process can take a few minutes.
Click on “Quarantine” to remove malware.
When the AdwCleaner scan is completed it will display all of the items it has found. Click on the “Quarantine” button to remove the malicious programs from your computer.
Click on “Continue” to remove the malicious programs.
AdwCleaner will now prompt you to save any open files or data as the program will need to close any open programs before it starts to clean. Click on the “Continue” button to finish the removal process.
AdwCleaner will now delete all detected malware from your computer. When the malware removal process is complete, you may be asked to restart your computer.
Your computer should now be free of Unwanted Apps and Malware and other malware.
If your current antivirus allowed this malicious program on your computer, you may want to consider purchasing Malwarebytes Premium to protect against these types of threats in the future. If you are still having problems with your computer after completing these instructions, then please follow one of the steps:
Profiles are used by IT admins in businesses to control the behavior of their Macs. These profiles can configure a Mac to do many different things, some of which are not otherwise possible. When it comes to home users, adware and browser hijackers are using the configuration profile to prevent users from removing malicious programs from the computer. This also prevents the user from changing that behavior in the browser’s settings.
In this first step, we will check your computer to see if any configuration profiles are installed. To do this, follow the below steps:
Open “System Preferences”
From the Apple menu, select System Preferences.
Search for “Profiles”
When the System Preferences window opens, search for the Profiles icon.
If there isn’t a Profiles icon, you don’t have any profiles installed, which is normal and you can continue with the next steps.
Remove the malicious profiles
If there’s a Profile icon, click on it and select any suspicious profile that you want to remove, and then press the – (minus) button. Click Remove to remove the profile.
STEP 2: Delete malicious apps
In this second step, we will try to identify and remove any malicious apps and files that might be installed on your computer. Sometimes redirects or adware programs can have usable Uninstall entries that can be used to remove these programs.
Quit the malicious programs
On the Apple menu bar, in the top-right corner, if you see any unknown or suspicious icon, click on it and then select Quit.
Open “Finder”
Click the Finder application on your dock.
Click on “Applications”
In the Finder left pane, click on “Applications“.
Find and remove the malicious app.
The “Applications” screen will be displayed with a list of all the apps installed on your device. Scroll through the list until you find the malicious app, right-click it, and then click “Move to Trash”.
Look out for any suspicious program that could be behind all the drama – anything you don’t remember downloading or that doesn’t sound like a genuine program. Here are some known malicious programs: SearchMine, TakeFresh, TopResults, FeedBack, ApplicationEvents, GeneralOpen, PowerLog, MessengerNow, ImagePrime, GeneralNetSearch, Reading Cursors, GlobalTechSearch, PDFOnline-express, See Scenic Elf, MatchKnowledge, Easy Speedtest, or WebDiscover.
Click “Empty Trash”
On the dock, right-click on the trash icon and select “Empty Trash”. Doing so deletes the Trash’s contents, including the program that you just sent to the Trash.
Find and remove the malicious files
Click the desktop to make sure you’re in the Finder, choose “Go” then click on “Go to Folder“.
Type or copy/paste each of the below paths into the window that opens, then click Go.
/Library/LaunchAgents
~/Library/LaunchAgents
/Library/Application Support
/Library/LaunchDaemons
Look out for any suspicious files that could be behind all the drama – anything you don’t remember downloading or that doesn’t sound like a genuine program. These are some known malicious files: “com.adobe.fpsaud.plist” “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, or “com.myppes.net-preferences.plist”. When you find a malicious file move it to the Trash.
STEP 3: Reset browsers back to default settings
In this third step, we will remove spam push notifications and malicious extensions, and change to default any settings that might have been changed by malware. For each browser that you have installed on your computer, please click on the tab below and follow the displayed steps to reset that browser.
Safari BrowserChrome for Mac BrowserFirefox for Mac Browser
Remove malicious extensions and settings from Safari
To remove malware from Safari we will check if there are any malicious extensions installed on your browser and what settings have been changed by this malicious program.
Go to Safari’s “Preferences”.
On the menu bar, click the “Safari” menu and select “Preferences”.
Check Homepage.
This will open a new window with your Safari preferences, opened to the “General” tab. Some browser hijackers may change your default homepage, so in the Homepage field make sure it’s a web page you want to use as your start-up page.
Click “Extensions”
Next, click on the “Extensions” tab.
Find and uninstall malicious extensions.
The “Extensions” screen will be displayed with a list of all the extensions installed on Safari. Look out for any suspicious browser extension that could be behind all the drama – anything you don’t remember downloading or that doesn’t sound like a genuine extension. By default, there are no extensions installed on Safari so it’s safe to remove an extension
Remove spam notifications ads
Click Preferences, click Websites, then click Notifications. Deselect “Allow websites to ask for permission to send push notifications”.
Remove all data stored by websites on your computer.
In the Safari menu, choose “Preferences…”, select “Privacy” at the top of the new window that appears, and then click the “Manage Website Data” button.
In the next dialog box, click “Remove All“. It will ask you if you are sure you want to remove all data stored by websites on your computer. Select “Remove Now” to clear data that could be used to track your browsing.
Empty Safari Caches.
From your Safari menu bar, click Safari and select Preferences, then select the Advanced tab. Enable the checkbox to “Show Develop menu in menu bar“.
From the menu bar select Develop, then click on Empty Caches as seen in the image below.
Remove malware from Chrome for Mac
To remove malware from Chrome for Mac we will reset the browser settings to their default. Doing these steps will erase all configuration information from Chrome such as your home page, tab settings, saved form information, browsing history, and cookies. This process will also disable any installed extensions. All of your bookmarks, though, will be preserved.
Click on the three dots at the top right and go to Settings.
Click on Chrome’s main menu button, represented by three dots at the top right corner. Now click on the menu option labeled Settings as shown by the arrow in the picture below, which will open the basic settings screen.
In the left sidebar, click on the “Reset and Cleanup” option.
In the left sidebar, click on “Reset and clean up“.
Click “Reset settings to their original defaults”.
Now click on the “Reset settings to their original defaults”. link as shown in the image below.
Click “Reset Settings” button.
A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue with the reset process. To complete the restoration process, click on the “Reset Settings” button.
(Optional) Reset Chrome Data Sync.
In case a malicious extension reinstalls itself even after performing a browser reset, you have an additional option to reset the data sync for your browser. To do this, navigate to chrome.google.com/sync and click on the Clear Data button.
Remove malware from Firefox for Mac
To remove malware from Firefox for Mac we will reset the browser settings to its default. The reset feature fixes many issues by restoring Firefox to its factory default state while saving your essential information like bookmarks, passwords, web form auto-fill information, browsing history, and open tabs.
Go to the “Help” menu.
Click on Firefox’s main menu button, represented by three horizontal lines. When the drop-down menu appears, select the option labeled “Help“.
Click “Troubleshooting Information”.
Next click on the “Troubleshooting Information” option as indicated by the arrow in the image below. This will bring you to a Troubleshooting page.
Click on “Refresh Firefox”
Click the “Refresh Firefox” button in the upper-right corner of the “Troubleshooting Information” page.
Confirm.
To continue, click on the “Refresh Firefox” button in the new confirmation window that opens.
Click on “Finish”.
Firefox will close itself and will revert to its default settings. When it’s done, a window will list the information that was imported. Click on the “Finish“.
Your old Firefox profile will be placed on your desktop in a folder named “Old Firefox Data“. If the reset didn’t fix your problem you can restore some of the information not saved by copying files to the new profile that was created. If you don’t need this folder any longer, you should delete it as it contains sensitive information.
STEP 4: Run a scan with Malwarebytes for Mac to remove malware
In this final step, we will scan the computer with Malwarebytes for Mac to find and remove any malicious programs that might be installed on your Mac.
Malwarebytes for Mac is an on-demand scanner that can destroy many types of malware that other software tends to miss without costing you absolutely anything. When it comes to cleaning up an infected device, Malwarebytes has always been free, and we recommend it as an essential tool in the fight against malware.
Download Malwarebytes for Mac.
You can download Malwarebytes for Mac by clicking the link below.
When Malwarebytes has finished downloading, double-click on the setup file to install Malwarebytes on your computer. In most cases, downloaded files are saved to the Downloads folder.
Follow the on-screen prompts to install Malwarebytes.
When the Malwarebytes installation begins, you will see the Malwarebytes for Mac Installer which will guide you through the installation process. Click “Continue“, then keep following the prompts to continue with the installation process.
When your Malwarebytes installation completes, the program opens to the Welcome to Malwarebytes screen. Click the “Get started” button.
Select “Personal Computer” or “Work Computer”.
The Malwarebytes Welcome screen will first ask you what type of computer are you installing this program, click either Personal Computer or Work Computer.
Click on “Scan”.
To scan your computer with Malwarebytes, click on the “Scan” button. Malwarebytes for Mac will automatically update the antivirus database and start scanning your computer for malware.
Wait for the Malwarebytes scan to complete.
Malwarebytes will scan your computer for adware, browser hijackers, and other malicious programs. This process can take a few minutes, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.
Click on “Quarantine”.
When the scan has been completed, you will be presented with a screen showing the malware infections that Malwarebytes has detected. To remove the malware that Malwarebytes has found, click on the “Quarantine” button.
Restart computer.
Malwarebytes will now remove all the malicious files that it has found. To complete the malware removal process, Malwarebytes may ask you to restart your computer.
Your computer should now be free of Unwanted Apps and Malware and other malware.
If your current antivirus allowed a malicious program on your computer, you might want to consider purchasing the full-featured version of Malwarebytes Anti-Malware to protect against these types of threats in the future. If you are still experiencing problems while trying to remove a malicious program from your computer, please ask for help in our Mac Malware Removal Help & Support forum.
Remove Unwanted Apps and Malware from Android
Remove Unwanted Apps and Malware from Android
To remove Unwanted Apps and Malware from your phone or tablet, follow these steps:
In this first step, we will check if any malicious apps are installed on your phone. Sometimes browser hijackers or adware apps can have usable Uninstall entries that can be used to remove these apps.
Open the “Settings” menu.
Tap on the “Settings” app from your phone menu or home screen.
Tap on “Apps”.
When the “Settings” menu opens, tap on “Apps” (or “App Manager”) to see all the installed applications on your phone.
Find the malicious app.
The “Apps” screen will be displayed with a list of all the applications that are installed on your phone. Scroll through the list and look out for any suspicious app that could be behind all the drama – anything you don’t remember downloading or that doesn’t sound like a genuine program. Most often, cyber criminals hide malware inside video or photo editing apps, weather apps, and camera apps.
Uninstall the malicious app
When you find a suspicious or malicious app, tap on it to uninstall it. This won’t start the app but will open up the app details screen. If the app is currently running press the “Force stop” button, then tap on “Uninstall”.
A confirmation dialog should be displayed to confirm you want to uninstall the app, tap on “OK” to remove the malicious app from your phone.
STEP 2: Reset browsers back to default settings
In this second step, we will reset your browser to its default settings to remove spam notifications, unwated search redirects, and restore its factory settings
Resetting the browser settings to their default it’s an easy task on Windows or Mac computers; however, when it comes to Android, this can’t be done directly because it’s not an option built-in into the browser settings. Restoring the browser settings on Android can be done by clearing the application data. This will remove all the cookies, cache, and other site settings that may have been saved. So let’s see how we can restore your browser to its factory settings.
Chrome for AndroidFirefoxOperaSamsung Internet BrowserMicrosoft Edge
Remove malware from Chrome for Android
To reset Chrome for Android to its default settings, follow the below steps:
Open the “Settings” menu.
Tap on the “Settings” app from your phone menu or home screen.
Tap on “Apps”.
When the “Settings” menu opens, tap on “Apps” (or “App Manager”) to see all the installed applications on your phone.
Find and tap on Chrome.
The “Apps” screen will be displayed with a list of all the apps installed on your phone. Scroll through the list until you find the Chrome app, then tap on it to open the app’s details.
Tap “Storage”.
When Chrome’s app info menu is displayed, tap on “Storage“.
Tap “Manage Space”.
Under the storage settings, you will get two options — Manage Space and Clear Cache. Tap on “Manage Space“.
Tap “Clear all data”.
Tap “Clear all data” to delete all Chrome’s data including accounts, bookmarks, and your settings to reset the default settings.
Confirm by tapping “Ok”.
A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue with the reset process. To complete the restoration process, tap “Ok“.
Remove malware from Firefox for Android
To reset Firefox for Android to its default settings, follow the below steps:
Open the “Settings” menu.
Tap on the “Settings” app from your phone menu or home screen.
Tap on “Apps”.
When the “Settings” menu opens, tap on “Apps” (or “App Manager”) to see all the installed applications on your phone.
Find and tap on Firefox.
The “Apps” screen will be displayed with a list of all the apps installed on your phone. Scroll through the list until you find the Firefox app, then tap on it to open the app’s details.
Tap “Storage”.
When Firefox’s app info menu is displayed, tap on “Storage“.
Tap “Manage Space”.
Under the storage settings, you will get two options — Manage Space and Clear Cache. Tap on “Manage Space“.
Tap “Clear all data”.
Tap “Clear all data” to delete all Firefox data including accounts, bookmarks, and your settings to reset the default settings.
Confirm by tapping “Ok”.
A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue with the reset process. To complete the restoration process, tap “Ok“.
Remove malware from the Opera browser
To reset the Opera browser to its default settings, follow the below steps:
Open the “Settings” menu.
Tap on the “Settings” app from your phone menu or home screen.
Tap on “Apps”.
When the “Settings” menu opens, tap on “Apps” (or “App Manager”) to see all the installed applications on your phone.
Find and tap on Opera.
The “Apps” screen will be displayed with a list of all the apps installed on your phone. Scroll through the list until you find the Opera app, then tap on it to open the app’s details.
Tap “Storage”.
When Opera’s app info menu is displayed, tap on “Storage“.
Tap “Manage Space”.
Under the storage settings, you will get two options — Manage Space and Clear Cache. Tap on “Manage Space“.
Tap “Clear all data”.
Tap “Clear all data” to delete all Opera’s data including accounts, bookmarks, and your settings to reset the default settings.
Confirm by tapping “Ok”.
A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue with the reset process. To complete the restoration process, tap “Ok“.
Remove malware from Samsung Internet Browser
To reset the Samsung Internet Browser to its default settings, follow the below steps:
Open the “Settings” menu.
Tap on the “Settings” app from your phone menu or home screen.
Tap on “Apps”.
When the “Settings” menu opens, tap on “Apps” (or “App Manager”) to see all the installed applications on your phone.
Find and tap on Samsung Internet Browser.
The “Apps” screen will be displayed with a list of all the apps installed on your phone. Scroll through the list until you find the Samsung Internet Browser app, then tap on it to open the app’s details.
Tap “Storage”.
When the Samsung Internet Browser’s app info menu is displayed, tap on “Storage“.
Tap “Manage Space”.
Under the storage settings, you will get two options — Manage Space and Clear Cache. Tap on “Manage Space“.
Tap “Clear all data”.
Tap “Clear all data” to delete all Samsung Internet Browser’s data including accounts, bookmarks, and your settings to reset the default settings.
Confirm by tapping “Ok”.
A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue with the reset process. To complete the restoration process, tap “Ok“.
Remove malware from Microsoft Edge for Android
To reset the Microsoft Edge for Android to its default settings, follow the below steps:
Open the “Settings” menu.
Tap on the “Settings” app from your phone menu or home screen.
Tap on “Apps”.
When the “Settings” menu opens, tap on “Apps” (or “App Manager”) to see all the installed applications on your phone.
Find and tap on Microsoft Edge.
The “Apps” screen will be displayed with a list of all the apps installed on your phone. Scroll through the list until you find the Microsoft Edge app, then tap on it to open the app’s details.
Tap “Storage”.
When the Microsoft Edge’s app info menu is displayed, tap on “Storage“.
Tap “Manage Space”.
Under the storage settings, you will get two options — Manage Space and Clear Cache. Tap on “Manage Space“.
Tap “Clear all data”.
Tap “Clear all data” to delete all Microsoft Edge’s data including accounts, bookmarks, and your settings to reset the default settings.
Confirm by tapping “Ok”.
A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue with the reset process. To complete the restoration process, tap “Ok“.
STEP 3: Use Malwarebytes for Android to remove malicious apps
In this final step, we will install Malwarebytes for Android to scan and remove malicious apps from your phone or tablet.
Malwarebytes for Android automatically detects and removes dangerous threats like malware and ransomware so you don’t have to worry about your most-used device being compromised. Aggressive detection of adware and potentially unwanted programs keeps your Android phone or tablet running smooth.
Download Malwarebytes for Android.
You can download Malwarebytes for Android by clicking the link below.
In the Google Play Store, tap “Install” to install Malwarebytes for Android on your device.
When the installation process has finished, tap “Open” to begin using Malwarebytes for Android. You can also open Malwarebytes by tapping on its icon in your phone menu or home screen.
Follow the on-screen prompts to complete the setup process
When Malwarebytes will open, you will see the Malwarebytes Setup Wizard which will guide you through a series of permissions and other setup options. This is the first of two screens that explain the difference between the Premium and Free versions. Swipe this screen to continue. Tap on “Got it” to proceed to the next step. Malwarebytes for Android will now ask for a set of permissions that are required to scan your device and protect it from malware. Tap on “Give permission” to continue. Tap on “Allow” to permit Malwarebytes to access the files on your phone.
Update database and run a scan with Malwarebytes for Android
You will now be prompted to update the Malwarebytes database and run a full system scan.
Click on “Update database” to update the Malwarebytes for Android definitions to the latest version, then click on “Run full scan” to perform a system scan.
Wait for the Malwarebytes scan to complete.
Malwarebytes will now start scanning your phone for adware and other malicious apps. This process can take a few minutes, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.
Click on “Remove Selected”.
When the scan has been completed, you will be presented with a screen showing the malware infections that Malwarebytes for Android has detected. To remove the malicious apps that Malwarebytes has found, tap on the “Remove Selected” button.
Restart your phone.
Malwarebytes for Android will now remove all the malicious apps that it has found. To complete the malware removal process, Malwarebytes may ask you to restart your device.
Your phone should now be free of Unwanted Apps and Malware and other malware.
If your current antivirus allowed a malicious app on your phone, you may want to consider purchasing the full-featured version of Malwarebytes to protect against these types of threats in the future. If you are still having problems with your phone after completing these instructions, then please follow one of the steps:
Restore your phone to factory settings by going to Settings > General management > Reset > Factory data reset.
In this first step, we will clean your Safari browser by using the built-in “Clear History and Website Data” feature.
“Clear History and Website Data” allows you to delete the browsing history and website data that is stored on your device. This can include information such as the websites you have visited, your search history, and any data that has been stored by websites you have visited, such as cookies and cache.
Do not tap on the malicious browser window or pop-ups. Instead, tap on the tab icon located in the lower right corner of the screen, as shown in the image below.
Tap the X button on the tab or swipe up to safely close it.
Tap the Settings app.
Toggle on Airplane Mode to temporarily disconnect your phone from the internet and block unwanted access.
Scroll down and tap Safari.
Tap Clear History and Website Data.
Confirm that you want to clear the history and data by tapping “Clear History and Data” in the pop-up window.
While in Safari settings, make sure to toggle on Block Pop-ups and Fraudulent Website Warning.
Tap on Settings in the upper-left corner to return to the main Settings menu.
Toggle Airplane Mode back off to re-connect your phone to the internet.
STEP 2: Delete unwanted apps
In the next step, we will remove any potentially unwanted apps that may be installed on your iPhone. If you have downloaded an app after being redirected to the App Store by suspicious websites, it is recommended to delete it.
On the home screen, tap and hold on the app icon until all of the icons start to wiggle.
Tap the “X” button that appears on the top left corner of the app icon.
Confirm that you want to delete the app by tapping “Delete”.
That’s it, your iPhone should be clean and you can continue browsing the Internet. We recommend that you install an ad blocker like AdGuard to block the malicious ads.
If you continue to have malware related issues with your device after completing the above steps, we recommend to take one of these actions:
Here are some tips to stay safe and avoid these Apple phishing scams going forward:
Never call numbers listed on pop-up alerts. Real alerts provide Apple Support options or direct you to official apple.com sites.
Hang up on suspicious tech support calls. Apple does not make unsolicited calls requesting access to devices.
Avoid sites prone to scams like torrents, pirated media, adult content. These sites are infested with redirects to tech support scams.
Use an ad blocker and antivirus software. This prevents malicious ads and scam websites from even loading.
Beware urgency tactics and threats of account hacks. Scare tactics are used to overwhelm critical thinking. Slow down and examine alerts carefully.
Verify the source. Official Apple alerts provide verification steps and direct you to apple.com support channels.
Never provide credit card or gift card numbers to callers. Real Apple support will never request payments via gift cards or prepayment systems like iTunes cards.
Don’t install software from unverified third-parties. Remote access tools should only be downloaded from official sources and reputable developers.
Staying vigilant for common scam indicators like urgent threats, suspicious pop-ups and requests for immediate payment or remote access goes a long way in avoiding tech support scammers impersonating Apple.
Frequently Asked Questions About the Fake Apple Security Services Scam
The fake Apple Security Services scam tricks users into calling fraudulent numbers by displaying fake pop-up warnings about device infections, hacks and compromised data. Below we answer some common questions about these Apple phishing scams to help users identify and avoid them.
What are the fake Apple Security Servicess?
The fake Apple Security Servicess are phishing pop-up warnings that appear on your device claiming it is infected with malware or has been hacked. The alerts pretend to be from Apple Support and provide a phone number to call for virus removal assistance. They may say things like “Urgent! Your iPhone has 5 viruses” or “Call Now Your Mac is infected with malware”.
What is the purpose of the fake Apple alerts?
The purpose is to get users to call the phone number listed in the pop-up window. The numbers connect you to overseas tech support scam call centers instead of real Apple Support. The scammers try to trick you into paying for unnecessary services or buying gift cards.
Do the alerts really come from Apple?
No, the Apple Security Services pop-ups have nothing to do with Apple. Apple would never send unsolicited pop-up warnings about viruses or use threatening language telling you to call a phone number. The alerts are 100% fake and created by scammers.
What happens if I call the number on the pop-up?
If you call the number, scammers will try to convince you that your device is severely infected. They’ll request remote access to your computer or smartphone so they can “remove the viruses”. This allows them to install spyware, steal personal data, and gain access to any online accounts logged in to that device.
Should I provide remote access if the caller says they are Apple Support?
No, you should never provide remote access to unverified callers claiming to be tech support. Real Apple Support would never make outgoing calls insisting you have viruses or demanding remote access to your device without verification.
Can the pop-ups really infect my device with viruses?
The fake alerts themselves cannot directly install malware just by appearing on your screen. But if you call the scammers and grant remote access, they can install spyware, trojans, keyloggers and other malware. The pop-ups are intended to scare you into calling the numbers, not directly infect devices.
How can I remove viruses if I did call the scammers?
If you provided remote access, disconnect your device from the internet immediately to cut the connection. Then run a full antivirus scan and delete anything suspicious the scammers may have installed. For iPhones, iPads and Macs, do a factory reset if your normal anti-malware software does not find and remove all infections.
What should I do if a fake Apple alert pops up?
Close the window immediately without clicking anything. Do not call the phone number listed. Make sure you disconnect the affected device from internet access in case malware was installed. Then run an antivirus program to scan and clean any malicious software, trojans, or spyware.
How can I avoid the fake Apple alerts in the future?
Only visit reputable websites to avoid malicious redirects to the fake pop-ups. Use ad-blocking and anti-virus software as well. And remember – Apple will never send unsolicited alerts threatening viruses or telling you to call tech support. Close any pop-ups that do this, rather than calling the number.
What if I already paid the scammers money?
If you already provided payment or gift card numbers to the scammers, contact your bank and credit card companies immediately to report the fraudulent charges. File a scam report with the FTC and your local law enforcement. Unfortunately it is unlikely you will get money back if you paid the criminals, which is why it’s critical to avoid calling them or providing payment info in the first place.
Hopefully this FAQ provides more clarity about the nature of fake Apple Security Servicess and how to steer clear of these tech support scams. Always be wary of any pop-ups using threats, urgency tactics, or telling you to call questionable numbers for virus removal assistance. If in doubt, contact real Apple Support through apple.com instead.
The Bottom Line
Fake Apple Security Servicess are prevalent phishing scams that lure users into providing remote access under the guise of removing viruses or malware. But the pop-ups are fraudulent and the phone numbers connect to overseas scam call centers.
Once remote control is granted, scammers can steal personal information, install spyware, access financial accounts, and trick victims into paying for bogus services or Apple gift cards.
If one of these fake alerts appears, close it immediately and avoid calling any numbers listed. Disconnect affected devices from the internet and run antivirus scans to check for malware. Also change account passwords as a precaution.
Be wary of urgent security warnings, emergency claims of account hacks, threats about data loss, and requests for immediate action. These are telltale tactics of Apple phishing scams. Maintaining awareness of these deceptive practices helps protect you from being tricked by fake alerts purporting to be from Apple Support.
How to Stay Safe Online
Here are 10 basic security tips to help you avoid malware and protect your device:
Use a good antivirus and keep it up-to-date.
It's essential to use a good quality antivirus and keep it up-to-date to stay ahead of the latest cyber threats. We are huge fans of Malwarebytes Premium and use it on all of our devices, including Windows and Mac computers as well as our mobile devices. Malwarebytes sits beside your traditional antivirus, filling in any gaps in its defenses, and providing extra protection against sneakier security threats.
Keep software and operating systems up-to-date.
Keep your operating system and apps up to date. Whenever an update is released for your device, download and install it right away. These updates often include security fixes, vulnerability patches, and other necessary maintenance.
Be careful when installing programs and apps.
Pay close attention to installation screens and license agreements when installing software. Custom or advanced installation options will often disclose any third-party software that is also being installed. Take great care in every stage of the process and make sure you know what it is you're agreeing to before you click "Next."
Install an ad blocker.
Use a browser-based content blocker, like AdGuard. Content blockers help stop malicious ads, Trojans, phishing, and other undesirable content that an antivirus product alone may not stop.
Be careful what you download.
A top goal of cybercriminals is to trick you into downloading malware—programs or apps that carry malware or try to steal information. This malware can be disguised as an app: anything from a popular game to something that checks traffic or the weather.
Be alert for people trying to trick you.
Whether it's your email, phone, messenger, or other applications, always be alert and on guard for someone trying to trick you into clicking on links or replying to messages. Remember that it's easy to spoof phone numbers, so a familiar name or number doesn't make messages more trustworthy.
Back up your data.
Back up your data frequently and check that your backup data can be restored. You can do this manually on an external HDD/USB stick, or automatically using backup software. This is also the best way to counter ransomware. Never connect the backup drive to a computer if you suspect that the computer is infected with malware.
Choose strong passwords.
Use strong and unique passwords for each of your accounts. Avoid using personal information or easily guessable words in your passwords. Enable two-factor authentication (2FA) on your accounts whenever possible.
Be careful where you click.
Be cautious when clicking on links or downloading attachments from unknown sources. These could potentially contain malware or phishing scams.
Don't use pirated software.
Avoid using Peer-to-Peer (P2P) file-sharing programs, keygens, cracks, and other pirated software that can often compromise your data, privacy, or both.
To avoid potential dangers on the internet, it's important to follow these 10 basic safety rules. By doing so, you can protect yourself from many of the unpleasant surprises that can arise when using the web.
Meet Stelian Pilici
Stelian leverages over a decade of cybersecurity expertise to lead malware analysis and removal, uncover scams, and educate people. His experience provides insightful analysis and valuable perspective.
Remove Unwanted Apps and Malware from Windows
Remove Unwanted Apps and Malware from Windows
Remove Unwanted Apps and Malware from Mac
Remove Unwanted Apps and Malware from Android
