Remove CheckPcInstant.com popup virus (Removal Guide)

CheckPcInstant.com is a malicious website which is used by cyber criminals (in this case Rapid Tech Support) to promote their remote support services. The CheckPcInstant.com bogus pop-up ad will state that you computer is infected and that you need to call their paid support service to remove the infection. This is a bogus claim, and an attempt to make you pay $199 for their “services”.

The CheckPcInstant.com pop-up happens regardless of the web browser or search engine, and if you are seeing ads from CheckPcInstant.com whenever you are doing a Google search or visiting a website, then your computer may be infected with adware or a potentially unwanted program.

The CheckPcInstant.com pop-ups are caused by an ad-supported (users may see additional banner, search, pop-up, pop-under, interstitial and in-text link advertisements) cross web browser plugin for Internet Explorer, Firefox and Chrome, which is distributed through various monetization platforms during installation. This malicious browser extensions is typically added when you install another free software (video recording/streaming, download-managers or PDF creators) that had bundled into their installation this adware program.
Once installed, whenever you will open a new tab within Internet Explorer, Firefox and Google Chrome, a new tab with and ad from CheckPcInstant.com will pop-up.
CheckPcInstant.com will display a pop-up box stating that your computer is infected and you should call 1-(888) 202 3832 or 1-(855)-753-9576. The text of the CheckPcInstant.com pop-up is:

Attention! Check your PC
Your PC may have potential issues.
Is your identity and personal information at risk?
Is is recommended that you scan your computer.
CONTACT SUPPORT
Call : 1-(855)-753-9576 for Expert Technical Support

If you actually call to any of these numbers, a person – usually with an Indian accent- will state that multiple issues have been detected on your computer and they need to be fixed.
The purpose of these calls is to get an easy $199 (or whatever amount they choose) by scaring you into thinking there’s something really wrong with your computer and that they can fix it for you. Here is how the scam promoted by CheckPcInstant.com works:

You should always pay attention when installing software because often, a software installer includes optional installs, such as the potentially unwanted program that is causing the CheckPcInstant.com pop-up ads. Be very careful what you agree to install.
Always opt for the custom installation and deselect anything that is not familiar, especially optional software that you never wanted to download and install in the first place. It goes without saying that you should not install software that you don’t trust.

How to remove CheckPcInstant.com pop-up ads (Virus Removal Guide)

This page is a comprehensive guide, which will remove CheckPcInstant.com pop-ups from your computer, and any other adware program that may have been installed during the setup process.
Please perform all the steps in the correct order. If you have any questions or doubt at any point, STOP and ask for our assistance.
STEP 1: Uninstall the adware program adware that is responsible for the CheckPcInstant.com pop-up ads from your computer
STEP 2: Remove CheckPcInstant.com Ads from Internet Explorer, Firefox and Google Chrome
STEP 3: Remove CheckPcInstant.com pop-up ads from Internet Explorer, Firefox and Google Chrome with AdwCleaner
STEP 4: Remove CheckPcInstant.com virus with Malwarebytes Anti-Malware Free
STEP 5: Double-check for the CheckPcInstant.com adware infection with HitmanPro

STEP 1: Uninstall the adware program adware that is responsible for the CheckPcInstant.com pop-up ads from your computer

In this first step, we will try to identify and remove any malicious program that might be installed on your computer.

1. To uninstall the CheckPcInstant.com program from Windows XP, Windows Vista or Windows 7, click the “Start” button, then click on the “Control Panel” menu option.
   
   If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for “control panel” .Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select “Control Panel” from there.
   
2. When the “Control Panel” window opens click on the “Uninstall a program” option under “Programs” category. This option is shown by the arrow in the image below. If you are using the “Classic View” of the Control Panel, then you would double-click on the “Programs and Features” icon instead.
   
3. When the “Programs and Features” or the “Uninstall a Program” screen is displayed, scroll through the list of currently installed programs and uninstall HD-Total-Plus, RemoveThaeAdAopp, UTUobEAdaBlock, SafeSaver, SupTab, ValueApps, Lollipop, Software Updated Version, DP1815, Video Player, Convert Files for Free, Plus-HD 1.3, BetterSurf, Trusted Web, PassShow, LyricsBuddy-1, YCheckPcInstant.com 1.2, Media Player 1.1, Savings Bull, Feven Pro 1.1, Websteroids, Savings Bull, HD-Plus 3.5, Re-markit and any other recently installed unknown program from your computer.
   To view the most recently installed programs, you can click on the “Installed On” column to sort your program by the installation date. Scroll though the list, and uninstall any unwanted or unknown programs.
   
   Depending on what program has installed the CheckPcInstant.com adware infection, the above program may have a different name or not be installed on your computer. If you cannot find any unwanted or unknown programs on your machine, then you can proceed with the next step.

If you are having issues while trying to uninstall the CheckPcInstant.com program, you can use Revo Uninstaller to completely remove this unwanted program from your machine.

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STEP 2: Remove CheckPcInstant.com pop-up ads from Internet Explorer, Firefox and Google Chrome

Remove CheckPcInstant.com pop-up ads from Internet Explorer

You can reset Internet Explorer settings to return them to the state they were in when Internet Explorer was first installed on your PC.

1. Open Internet Explorer, click on the “gear icon”  in the upper right part of your browser, then click again on Internet Options.
   
2. In the “Internet Options” dialog box, click on the “Advanced” tab, then click on the “Reset” button.
   
3. In the “Reset Internet Explorer settings” section, select the “Delete personal settings” check box, then click on “Reset” button.
   
4. When Internet Explorer has completed its task, click on the “Close” button in the confirmation dialogue box. You will now  need to close your browser, and then you can open Internet Explorer again.
   

Remove CheckPcInstant.com pop-up ads from Mozilla Firefox

If you’re having problems with Firefox, resetting it can help. The reset feature fixes many issues by restoring Firefox to its factory default state while saving your essential information like bookmarks, passwords, web form auto-fill information, browsing history and open tabs.

1. At the top of the Firefox window, click the Firefox button, go over to the “Help” sub-menu, then select “Troubleshooting Information“.
   
2. Click the “Reset Firefox” button in the upper-right corner of the “Troubleshooting Information” page.
   
3. To continue, click on the “Reset Firefox” button in the new confirmation window that opens.
   
4. Firefox will close itself and will revert to its default settings. When it’s done, a window will list the information that was imported. Click on the “Finish“.

Note: Your old Firefox profile will be placed on your desktop in a folder named “Old Firefox Data“. If the reset didn’t fix your problem you can restore some of the information not saved by copying files to the new profile that was created. If you don’t need this folder any longer, you should delete it as it contains sensitive information.

Remove CheckPcInstant.com pop-up ads from Google Chrome

1. Click on the “Chrome menu button” ()  on the browser toolbar, select “Tools“, and then click on “Extensions“.
   
2. In the “Extensions” tab, remove the HD-Total-Plus, SafeSaver, DP1815, Video Player, Convert Files for Free, Plus-HD 1.3, BetterSurf, Media Player 1.1, PassShow, LyricsBuddy-1, YCheckPcInstant.com 1.2, Media Player 1.1, Savings Bull, Feven Pro 1.1, Websteroids, Savings Bull, HD-Plus 3.5 any other unknown extensions by clicking the trash can icon.
   Basically, if you have not installed an extensions then you should remove it from your web browser.
   If you cannot remove the CheckPcInstant.com extension, and under the trash can you can see the “Installed by enterprise policy” text, then you will need to follow our “Remove Installed by enterprise policy extension from Chrome” guide.
   

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STEP 3: Remove CheckPcInstant.com adware from Internet Explorer, Firefox and Google Chrome with AdwCleaner

The AdwCleaner utility will scan your computer and web browser for the “CheckPcInstant.com” adware that may have been installed on your computer without your knowledge.

1. You can download AdwCleaner utility from the below link.
   ADWCLEANER DOWNLOAD LINK (This link will automatically download AdwCleaner on your computer)
2. Before starting AdwCleaner, close all open programs and internet browsers, then double-click on the AdwCleaner icon.
   
   If Windows prompts you as to whether or not you wish to run AdwCleaner, please allow it to run.
3. When the AdwCleaner program will open, click on the “Scan” button as shown below.
   
   AdwCleaner will now start to search for the CheckPcInstant.com malicious files that may be installed on your computer.
4. To remove the CheckPcInstant.com malicious files that were detected in the previous step, please click on the “Clean” button.
   
5. AdwCleaner will now prompt you to save any open files or data as the program will need to reboot the computer. Please do so and then click on the OK button. AdwCleaner will now delete all detected adware from your computer. When it is done it will display an alert that explains what PUPs (Potentially Unwanted Programs) and Adware are. Please read through this information and then press the OK button. You will now be presented with an alert that states AdwCleaner needs to reboot your computer.
   Please click on the OK button to allow AdwCleaner reboot your computer.

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STEP 4: Remove CheckPcInstant.com virus with Malwarebytes Anti-Malware Free

Malwarebytes Anti-Malware Free uses industry-leading technology to detect and remove all traces of malware, including worms, Trojans, rootkits, rogues, dialers, spyware, and more.
It is important to note that Malwarebytes Anti-Malware works well and should run alongside antivirus software without conflicts.

1. You can download download Malwarebytes Anti-Malware from the below link.
   MALWAREBYTES ANTI-MALWARE DOWNLOAD LINK (This link will open a new web page from where you can download Malwarebytes Anti-Malware Free)
2. Once downloaded, close all programs, then double-click on the icon on your desktop named “mbam-setup-consumer-2.00.xx” to start the installation of Malwarebytes Anti-Malware.
   
   You may be presented with a User Account Control dialog asking you if you want to run this file. If this happens, you should click “Yes” to continue with the installation.
3. When the installation begins, you will see the Malwarebytes Anti-Malware Setup Wizard which will guide you through the installation process.
   
   To install Malwarebytes Anti-Malware on your machine, keep following the prompts by clicking the “Next” button.
   
4. Once installed, Malwarebytes Anti-Malware will automatically start and you will see a message stating that you should update the program, and that a scan has never been run on your system. To start a system scan you can click on the “Fix Now” button.
   
   Alternatively, you can click on the “Scan” tab and select “Threat Scan“, then click on the “Scan Now” button.
   
5. Malwarebytes Anti-Malware will now check for updates, and if there are any, you will need to click on the “Update Now” button.
   
6. Malwarebytes Anti-Malware will now start scanning your computer for the CheckPcInstant.com virus. When Malwarebytes Anti-Malware is scanning it will look like the image below.
   
7. When the scan has completed, you will now be presented with a screen showing you the malware infections that Malwarebytes’ Anti-Malware has detected. To remove the malicious programs that Malwarebytes Anti-malware has found, click on the “Quarantine All” button, and then click on the “Apply Now” button.
   
   Please note that the infections found may be different than what is shown in the image.
8. Malwarebytes Anti-Malware will now quarantine all the malicious files and registry keys that it has found. When removing the files, Malwarebytes Anti-Malware may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot your computer, please allow it to do so.
   
   After your computer will restart, you should open Malwarebytes Anti-Malware and perform another “Threat Scan” scan to verify that there are no remaining threats

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STEP 5: Double-check for the CheckPcInstant.com adware infection with HitmanPro

HitmanPro is a second opinion scanner, designed to rescue your computer from malware (viruses, trojans, rootkits, etc.) that have infected your computer despite all the security measures you have taken (such as anti virus software, firewalls, etc.). HitmanPro is designed to work alongside existing security programs without any conflicts. It scans the computer quickly (less than 5 minutes) and does not slow down the computer.

1. You can download HitmanPro from the below link:
   HITMANPRO DOWNLOAD LINK (This link will open a new web page from where you can download HitmanPro)
2. Double-click on the file named “HitmanPro.exe” (for 32-bit versions of Windows) or “HitmanPro_x64.exe” (for 64-bit versions of Windows). When the program starts you will be presented with the start screen as shown below.
   
   Click on the “Next” button, to install HitmanPro on your computer.
   
3. HitmanPro will now begin to scan your computer for CheckPcInstant.com malicious files.
   
4. When it has finished it will display a list of all the malware that the program found as shown in the image below. Click on the “Next” button, to remove CheckPcInstant.com virus.
   
5. Click on the “Activate free license” button to begin the free 30 days trial, and remove all the malicious files from your computer.
   

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Your computer should now be free of the CheckPcInstant.com pop-up ads. If your current anti-virus solution let this infection through, you may want to consider purchasing the Premium version of Malwarebytes Anti-Malware to protect against these types of threats in the future, and perform regular computer scans with HitmanPro.
If you are still experiencing problems while trying to remove “CheckPcInstant.com” pop-up virus from your machine, please start a new thread in our Malware Removal Assistance forum.