Removal guide Scam Alerts

Remove Antivirus Protection 2012 virus

By Stelian5 min read

Antivirus Protection 2012 is a malicious software that will display fake alerts, claiming malware has been detected on your computer.This security alerts are professional looking pop-ups and when you click on them, you’re advised to buy Antivirus Protection 2012 in order to remove the detected threats.

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In reality, none of the reported issues are real, and are only used to scare you into buying Antivirus Protection 2012 and stealing your personal financial information.

If you’ve got a Antivirus Protection 2012 infection , you’ll be seeing this screens :

[Image: Antivirus Protection 2012 Scan]

[Image: Antivirus Protection 2012]

[Image: Antivirus Protection 2012 Alert]

[Image: Antivirus Protection 2012 key]

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Removal Instructions for Antivirus Protection 2012

STEP 1 : Start your computer in Safe Mode with Networking

  1. Remove all floppy disks, CDs, and DVDs from your computer, and then restart your computer.
  2. Press and hold the F8 key as your computer restarts.Please keep in mind that you need to press the F8 key before the Windows start-up logo appears.
  3. On the Advanced Boot Options screen, use the arrow keys to highlight Safe Mode with Networking , and then press ENTER.
    [Image: Safemode.jpg]
  4. Log on to your computer with a user account that has administrator rights
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STEP 2: Remove Antivirus Protection 2012 malicious proxy server

Antivirus Protection 2012 may add a proxy server which prevents the user from accessing the internet,follow the below instructions to remove the proxy.

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  1. Start Internet Explorer [Image: Antivirus Protection 2012- IE] and if you are using Internet Explorer 9 ,click on the gear icon [Image: IE gear icon] (Tools for Internet Explorer 8 users) ,then select Internet Options.
    [Image: Internet-options-IE.png]
  2. Go to the tab Connections.At the bottom, click on LAN settings.
    [Image: Remove-proxy-server2.png]
  3. Uncheck the option Use a proxy server for your LAN. This should remove the malicious proxy server and allow you to use the internet again.
    [Image: Remove-proxy-server3.png]
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If you are a Firefox users, go to Firefox(upper left corner) → Options → Advanced tab → Network → Settings → Select No Proxy

STEP 3: Run RKill to terminate known malware processes associated with Antivirus Protection 2012.

RKill is a program that attempts to terminate any malicious processes associated with Antivirus Protection 2012 ,so that your normal security software can then run and clean your computer of infections.

As RKill only terminates a program’s running process, and does not delete any files, after running it you should not reboot your computer as any malware processes that are configured to start automatically will just be started again.

  1. While your computer is in Safe Mode with Networking ,please download the latest official version of RKill.
    Download RKillYour download starts right away.
  2. Double-click on the RKill iconin order to automatically attempt to stop any processes associated with Antivirus Protection 2012.
    [Image: run-rkill-1.png]
  3. RKill will now start working in the background, please be patient while the program looks for various malware programs and tries to terminate them.
    [Image: run-rkill-2.png]
    IF your having problems while trying to start or RKILL, you can download another renamed versions of RKill from here.
  4. When Rkill has completed its task, it will generate a log. You can then proceed with the rest of the guide.
    [Image: Antivirus Protection 2012 rkill3.jpg]

WARNING: Do not reboot your computer after running RKill as the malware process will start again , preventing you from properly performing the next step.

STEP 4: Remove Antivirus Protection 2012 malicious files with Malwarebytes Anti-Malware FREE

  1. Please download the latest official version of Malwarebytes Anti-Malware FREE.
    Download MalwarebytesFree official installer. Your download starts right away.
  2. Install Malwarebytes’ Anti-Malware by double clicking on mbam-setup.
    [Image: malwarebytes-installer.png]
  3. When the installation begins, keep following the prompts in order to continue with the installation process. Do not make any changes to default settings and when the program has finished installing, make sure you leave both the Update Malwarebytes’ Anti-Malware and Launch Malwarebytes’ Anti-Malware checked. Then click on the Finishbutton. If Malwarebytes’ prompts you to reboot, please do not do so.
    [Image: install-malwarebytes.png]
  4. Malwarebytes Anti-Malware will now start and you’ll be prompted to start a trial period , please select ‘Decline‘ as we just want to use the on-demand scanner.
    [Image: decline-trial-malwarebytes.png]
  5. On the Scanner tab,please select Perform full scan and then click on the Scan button to start scanning your computer for any possible infections.
    [Image: malwarebytes-full-system-scan.png]
  6. Malwarebytes’ Anti-Malware will now start scanning your computer for Antivirus Protection 2012 malicious files as shown below.
    [Image: malwarebytes-scanning.png]
  7. When the scan is finished a message box will appear, click OK to continue.[Image: malwarebytes-scan-finish.png]
  8. You will now be presented with a screen showing you the malware infections that Malwarebytes’ Anti-Malware has detected.Please note that the infections found may be different than what is shown in the image.Make sure that everything is Checked (ticked) and click on the Remove Selectedbutton.
    [Image: malwarebytes-scan-results.png]
  9. Malwarebytes’ Anti-Malware will now start removing the malicious files.If during the removal process Malwarebytes will display a message stating that it needs to reboot, please allow this request.
    [Image: malwarebytes-reboot-prompt.png]

STEP 5: Double check your system for any left over infections with HitmanPro

  1. This step can be performed in Normal Mode ,so please download the latest official version of HitmanPro.
    Download HitmanProOfficial Sophos download. Free scan, free 30-day trial to remove threats.
  2. Double click on the previously downloaded fileto start the HitmanPro installation.
    [Image: hitmanpro-icon.png]NOTE : If you have problems starting HitmanPro, use the “Force Breach” mode. Hold down the left CTRL-key when you start HitmanPro and all non-essential processes are terminated, including the malware process. (How to start HitmanPro in Force Breach mode – Video)
  3. Click on Next to install HitmanPro on your system.
    [Image: installing-hitmanpro.png]
  4. The setup screen is displayed, from which you can decide whether you wish to install HitmanPro on your machine or just perform a one-time scan, select a option then click on Next to start a system scan.
    [Image: hitmanpro-setup-options.png]
  5. HitmanPro will start scanning your system for malicious files. Depending on the size of your hard drive, and the performance of your computer, this step will take several minutes.[Image: hitmanpro-scanning.png]
  6. Once the scan is complete,a screen displaying all the malicious files that the program found will be shown as seen in the image below.After reviewing each malicious object click Next.
    [Image: hitmanpro-scan-results.png]
  7. Click Activate free license to start the free 30 days trial and remove the malicious files.
    [Image: hitmanpro-activation.png]
  8. HitmanPro will now start removing the infected objects, and in some instances, may suggest a reboot in order to completely remove the malware from your system. In this scenario, always confirm the reboot action to be on the safe side.

If you are still experiencing problems while trying to remove Antivirus Protection 2012 from your machine, please start a new thread in our Malware Removal Assistance forum.

What’s next? Join our amazing community and build up your malware defenses !

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6 comments

Share your experience or ask a question about this article.

Discussion

  1. Rishav

    Thanks a lot…Don’t know how to thank you people..Just will pray to god so that you people live long..Thanks a lot again..

    ReplyReport
  2. rohan

    i did the above steps but after rebooting, the antivirus again shows up….kindly help me

    ReplyReport
    1. Stelian PiliciTeam

      In reply to rohan

      Did you remove all the detected threats? Please try to perform another Full System Scan with Malwarebytes Anti-Malware..and remove all the detected threats.
      Next , perform a system scan with Emsisoft Emergency Kit:

      You can also try to make a scan with Emsisoft Emergency Kit… just to make sure everything is clean… :)

      Download and scan with Emsisoft Emergency Kit

      1. Please download the latest official version of Emsisoft Emergency Kit.

      2. After the download process will finish , you’ll need to unpack EmsisoftEmergencyKit.zip
        [Image: ekk1.png]
      3. Open the Emsisoft Emergency Kit Folder and double click EmergencyKitScanner.bat
        [Image: ekk2.png]
      4. A pop-up will prompt you to update Emsisoft Emergency Kit , please click the “Yes” button.

        [Image: ekk3.png]

        [Image: ekk4.png]

      5. After the Update process has completed , put the mouse cursor over the “Menu” tab on the left and click-on “Scan PC”.

        [Image: ekk5.png]

      6. Select “Smart scan” and click-on the below “SCAN” button.

        [Image: ekk6.png]

      7. Emsisoft Emergency Kit will now start scanning your computer for malicious files as shown below.

        [Image: ekk7.png]

      8. When the scan will be completed , you will be presented with a screen showing you the malware infections that Emsisoft Emergency Kit has detected.Please note that the infections found may be different than what is shown in the image.
        Make sure that everything is Checked (ticked) and click on the ‘Quarantine selected objects’ button.
        [Image: ekk8.png]
      9. Emsisoft Emergency Kit will now start removing the malicious files.
        If during the removal process Emsisoft will display a message stating that it needs to reboot, please allow this request.

      If you are still experiencing problems , please start a thread in our Malware Removal Forum : http://malwaretips.com/Forum-Help-my-PC-is-infected

      ReplyReport
  3. Helen W.

    This guide is really helpful. The malware/virus is gone now! Thank you so much for posting these steps!

    ReplyReport
  4. Kelley M.

    THANK YOU SO MUCH! It worked!!!!! I had the white screen virus (Antivirus 2012) and found your fix doing a search on Google. I am totally average with computer stuff and your instructions were perfect. It took the Hitman Pro but it’s gone!
    Can’t thank you enough that I have my laptop back. You guys (and gals perhaps) are awesome. Hopefully that awful thing will not appear again!

    ReplyReport

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Written by

Stelian

Stelian leverages over a decade of cybersecurity expertise to lead malware analysis and removal, uncover scams, and educate people. His experience provides insightful analysis and valuable perspective.

61,116 articlesWriting since 2011
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