{"id":156290,"date":"2022-11-23T06:39:54","date_gmt":"2022-11-23T06:39:54","guid":{"rendered":"https:\/\/malwaretips.com\/blogs\/?p=156290"},"modified":"2022-11-23T06:39:54","modified_gmt":"2022-11-23T06:39:54","slug":"remove-js-packed-agent-l-trojan","status":"publish","type":"post","link":"https:\/\/malwaretips.com\/blogs\/remove-js-packed-agent-l-trojan\/","title":{"rendered":"Remove JS\/Packed.Agent.L Trojan (Virus Removal Guide)"},"content":{"rendered":"<p><strong>JS\/Packed.Agent.L<\/strong> is a heuristic detection designed to generically detect a <i>Trojan Horse<\/i>. Due to the generic nature of this threat, we are unable to provide specific information on what it does.<\/p><div id=\"mwtad474522601\" class=\"gas_fallback-ad_309684--placement_360520\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"3957935887\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-149144\" title=\"JS\/Packed.Agent.L\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/10\/Trojan-Horse-Virus.jpg\" alt=\"JS\/Packed.Agent.L\" width=\"833\" height=\"464\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/10\/Trojan-Horse-Virus.jpg 833w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/10\/Trojan-Horse-Virus-300x167.jpg 300w\" sizes=\"(max-width: 833px) 100vw, 833px\" \/><\/p>\n<p>Typical behavior for Trojans like JS\/Packed.Agent.L is one or more of the following:<\/p>\n<ul>\n<li>Download and install other malware.<\/li>\n<li>Use your computer for click fraud.<\/li>\n<li>Record your keystrokes and the sites you visit.<\/li>\n<li>Send information about your PC, including usernames and browsing history, to a remote malicious hacker.<\/li>\n<li>Give remote access to your PC.<\/li>\n<li>Advertising banners are injected with the web pages that you are visiting.<\/li>\n<li>Random web page text is turned into hyperlinks.<\/li>\n<li>Browser popups appear which recommend fake updates or other software.<\/li>\n<\/ul>\n<div class=\"mt_noteb\">Files reported as JS\/Packed.Agent.L may not necessarily be malicious. Should you be uncertain as to whether a file is malicious or a false positive detection, you can submit the affected file to <a title=\"Upload sample to VirusTotal.com\" href=\"https:\/\/www.virustotal.com\/en\/\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/www.virustotal.com\/en\/<\/a> to be scanned with multiple antivirus engines.<\/div>\n<p>To check your computer for malware and remove it for free, please use the guide below.<\/p><div id=\"mwtad2667871144\" class=\"gas_fallback-ad_381396-ad_309691-placement_360566\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"1471373341\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n<div id=\"mwtad3665158432\" class=\"gas_fallback-ad_309746-ad_309691-placement_360521\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"4456629336\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><h2 class=\"mt_title\">Removal Instructions for JS\/Packed.Agent.L<\/h2>\n<div class=\"mt_noteg\">This malware removal guide may appear overwhelming due to the number of steps and numerous programs that are being used. We have only written it this way to provide clear, detailed, and easy-to-understand instructions that anyone can use to remove malware for free.<br \/>Please perform all the steps in the correct order. If you have any questions or doubt at any point, stop and <a href=\"https:\/\/malwaretips.com\/forums\/windows-malware-removal-help-support.10\/\" target=\"_blank\" rel=\"noopener noreferrer\">ask for our assistance<\/a>.<\/div>\n<div class=\"mwt_summary\">To remove the JS\/Packed.Agent.L, follow these steps:<\/div>\n<ul class=\"stepsbox\">\n<li><a href=\"#safemode\"><strong>STEP 1<\/strong>: Start your computer in Safe Mode with Networking<\/a><\/li>\n<li><a href=\"#malwarebytes\"><strong>STEP 2<\/strong>: Use Malwarebytes to remove the JS\/Packed.Agent.L<\/a><\/li>\n<li><a href=\"#hitmanpro\"><strong>STEP 3<\/strong>: Scan and clean your computer with HitmanPro<\/a><\/li>\n<li><a href=\"#emsisoft\"><strong>STEP 4<\/strong>: Double-check for JS\/Packed.Agent.L malware with ESET Online Scanner<\/a><\/li>\n<li><a href=\"#adwcleaner\"><strong>STEP 5<\/strong>: Use AdwCleaner to remove malicious browser policies<\/a><\/li>\n<\/ul>\n<h3 id=\"safemode\" class=\"mt_blue\">STEP 1: Start your computer in Safe Mode with Networking<\/h3>\n<p>In this first step, we will start your computer in Safe Mode with Networking to prevent JS\/Packed.Agent.L malicious drivers and services from loading at Windows start-up. We&#8217;re using Safe mode because it starts Windows in a basic state, using a limited set of files and drivers.<\/p>\n\n<div class=\"su-tabs su-tabs-style-default su-tabs-mobile-stack\" data-active=\"1\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-tabs-nav\"><span class=\"\" data-url=\"\" data-target=\"blank\" tabindex=\"0\" role=\"button\">Windows 11<\/span><span class=\"\" data-url=\"\" data-target=\"blank\" tabindex=\"0\" role=\"button\">Windows 10<\/span><span class=\"\" data-url=\"\" data-target=\"blank\" tabindex=\"0\" role=\"button\">Windows 7<\/span><\/div><div class=\"su-tabs-panes\"><div class=\"su-tabs-pane su-u-clearfix su-u-trim\" data-title=\"Windows 11\">\nBefore you enter Safe Mode, you need to enter the Windows Recovery Environment (winRE). To do this, follow the below steps:<\/p>\n<ol class=\"mwt_detailed_steps\">\n<li>Press <strong>Windows logo key + I<\/strong> on your keyboard to open <em>Settings<\/em>. If that doesn&#8217;t work, right-click on the <strong>Start<\/strong> button, then select <strong>Settings<\/strong>. In the right window, click on <strong>Recovery<\/strong>.<br \/>\n<img decoding=\"async\" class=\"size-full wp-image-129015 alignnone\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2021\/10\/Windows-11-Safe-Mode-Step-1.jpg\" alt=\"Go to Windows Settings\" width=\"700\" height=\"465\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2021\/10\/Windows-11-Safe-Mode-Step-1.jpg 700w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2021\/10\/Windows-11-Safe-Mode-Step-1-300x199.jpg 300w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/li>\n<li>Under <strong>Advanced startup<\/strong>, select <strong>Restart now<\/strong>.<br \/>\n<img decoding=\"async\" class=\"size-full wp-image-129016 alignnone\" title=\"Click in Restart Now to Sart Windows 11 in Safe Mode\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2021\/10\/Windows-11-Safe-Mode-Step-2.jpg\" alt=\"Recovery window in Windows 10\" width=\"700\" height=\"465\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2021\/10\/Windows-11-Safe-Mode-Step-2.jpg 700w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2021\/10\/Windows-11-Safe-Mode-Step-2-300x199.jpg 300w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/li>\n<\/ol>\n<p>Now that you are in Windows Recovery Environment, you will follow these steps to take you to safe mode:<\/p>\n<ol class=\"mwt_detailed_steps\">\n<li>On the <em>Choose<\/em> an option screen, select <strong>\u201cTroubleshoot\u201c<\/strong>.<br \/>\n<img decoding=\"async\" class=\"size-full wp-image-90953 alignnone\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/03\/Windows-10-Safe-Mode-Step-1.jpg\" alt=\"Windows 11 - Start in Safe Mode with Network\" width=\"520\" height=\"293\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/03\/Windows-10-Safe-Mode-Step-1.jpg 520w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/03\/Windows-10-Safe-Mode-Step-1-300x169.jpg 300w\" sizes=\"(max-width: 520px) 100vw, 520px\" \/><\/li>\n<li>On the <em>\u201cTroubleshoot\u201d<\/em> screen, click the <strong>\u201cAdvanced Options\u201d<\/strong> button.<br \/>\n<img decoding=\"async\" class=\"size-full wp-image-90954 alignnone\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/03\/Windows-10-Safe-Mode-Step-2.jpg\" alt=\"Windows 11 - Start in Safe Mode with Network - Step 2\" width=\"520\" height=\"293\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/03\/Windows-10-Safe-Mode-Step-2.jpg 520w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/03\/Windows-10-Safe-Mode-Step-2-300x169.jpg 300w\" sizes=\"(max-width: 520px) 100vw, 520px\" \/><\/li>\n<li>On the <em>\u201cAdvanced Options\u201d<\/em> page, click the <strong>&#8220;Startup Settings\u201d<\/strong> option.<br \/>\n<img decoding=\"async\" class=\"size-full wp-image-90955 alignnone\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/03\/Windows-10-Safe-Mode-Step-3.jpg\" alt=\"Windows 11 - Start in Safe Mode with Network - Step 3\" width=\"520\" height=\"293\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/03\/Windows-10-Safe-Mode-Step-3.jpg 520w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/03\/Windows-10-Safe-Mode-Step-3-300x169.jpg 300w\" sizes=\"(max-width: 520px) 100vw, 520px\" \/><\/li>\n<li>On the <em>\u201cStartup Settings\u201d<\/em> page, click the <strong>&#8220;Restart\u201d<\/strong>.<br \/>\n<img decoding=\"async\" class=\"size-full wp-image-90956 alignnone\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/03\/Windows-10-Safe-Mode-Step-4.jpg\" alt=\"Windows 11 - Start in Safe Mode with Network - Step 4\" width=\"520\" height=\"293\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/03\/Windows-10-Safe-Mode-Step-4.jpg 520w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/03\/Windows-10-Safe-Mode-Step-4-300x169.jpg 300w\" sizes=\"(max-width: 520px) 100vw, 520px\" \/><\/li>\n<li>After your device restarts, you&#8217;ll see a list of options. Select option <strong>5<\/strong> from the list or <strong>press F5<\/strong> to enter <strong>Safe Mode with Networking<\/strong>.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-105152\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/03\/Boot-in-Safe-Mode-Windows-10-1.jpg\" alt=\"Boot in Safe Mode Windows 11\" width=\"385\" height=\"520\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/03\/Boot-in-Safe-Mode-Windows-10-1.jpg 385w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/03\/Boot-in-Safe-Mode-Windows-10-1-222x300.jpg 222w\" sizes=\"(max-width: 385px) 100vw, 385px\" \/><\/li>\n<li>While your computer is running in Safe Mode with Networking, we will need to download, install and run a scan with Malwarebytes <em>(explained in Step 2)<\/em>.<\/li>\n<\/ol>\n<\/div>\n<div class=\"su-tabs-pane su-u-clearfix su-u-trim\" data-title=\"Windows 10\">\nBefore you enter Safe Mode, you need to enter the Windows Recovery Environment (winRE). To do this, follow the below steps:<\/p>\n<ol class=\"mwt_detailed_steps\">\n<li>Press the <strong>Windows logo key + I<\/strong> on your keyboard to open <em>Settings<\/em>. If that doesn&#8217;t work, select the Start button, then select Settings.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-105147\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/03\/Windows-Settings.jpg\" alt=\"Go to Windows Settings\" width=\"520\" height=\"316\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/03\/Windows-Settings.jpg 520w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/03\/Windows-Settings-300x182.jpg 300w\" sizes=\"(max-width: 520px) 100vw, 520px\" \/><\/li>\n<li>When the <em>Windows Settings<\/em> window opens, select <strong>Update &amp; Security<\/strong>, then click on <strong>Recovery<\/strong>.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-105146\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/03\/Recovery.jpg\" alt=\"Recovery window in Windows 10\" width=\"520\" height=\"316\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/03\/Recovery.jpg 520w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/03\/Recovery-300x182.jpg 300w\" sizes=\"(max-width: 520px) 100vw, 520px\" \/><\/li>\n<li>Under <strong>Advanced startup<\/strong>, select <strong>Restart now<\/strong>.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-105145\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/03\/Advance-Startup.jpg\" alt=\"Open Advance Startup\" width=\"520\" height=\"316\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/03\/Advance-Startup.jpg 520w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/03\/Advance-Startup-300x182.jpg 300w\" sizes=\"(max-width: 520px) 100vw, 520px\" \/><\/li>\n<\/ol>\n<p>Now that you are in Windows Recovery Environment, you will follow these steps to take you to safe mode:<\/p>\n<ol class=\"mwt_detailed_steps\">\n<li>On the <em>Choose<\/em> an option screen, select <strong>\u201cTroubleshoot\u201c<\/strong>.<br \/>\n<img decoding=\"async\" class=\"size-full wp-image-90953 alignnone\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/03\/Windows-10-Safe-Mode-Step-1.jpg\" alt=\"Windows 10 - Start in Safe Mode with Network\" width=\"520\" height=\"293\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/03\/Windows-10-Safe-Mode-Step-1.jpg 520w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/03\/Windows-10-Safe-Mode-Step-1-300x169.jpg 300w\" sizes=\"(max-width: 520px) 100vw, 520px\" \/><\/li>\n<li>On the <em>\u201cTroubleshoot\u201d<\/em> screen, click the <strong>\u201cAdvanced Options\u201d<\/strong> button.<br \/>\n<img decoding=\"async\" class=\"size-full wp-image-90954 alignnone\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/03\/Windows-10-Safe-Mode-Step-2.jpg\" alt=\"Windows 10 - Start in Safe Mode with Network - Step 2\" width=\"520\" height=\"293\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/03\/Windows-10-Safe-Mode-Step-2.jpg 520w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/03\/Windows-10-Safe-Mode-Step-2-300x169.jpg 300w\" sizes=\"(max-width: 520px) 100vw, 520px\" \/><\/li>\n<li>On the <em>\u201cAdvanced Options\u201d<\/em> page, click the <strong>&#8220;Startup Settings\u201d<\/strong> option. In Windows 8, this option is labeled <strong>\u201cWindows Startup Settings\u201d<\/strong> instead.<br \/>\n<img decoding=\"async\" class=\"size-full wp-image-90955 alignnone\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/03\/Windows-10-Safe-Mode-Step-3.jpg\" alt=\"Windows 10 - Start in Safe Mode with Network - Step 3\" width=\"520\" height=\"293\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/03\/Windows-10-Safe-Mode-Step-3.jpg 520w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/03\/Windows-10-Safe-Mode-Step-3-300x169.jpg 300w\" sizes=\"(max-width: 520px) 100vw, 520px\" \/><\/li>\n<li>On the <em>\u201cStartup Settings\u201d<\/em> page, click the <strong>&#8220;Restart\u201d<\/strong>.<br \/>\n<img decoding=\"async\" class=\"size-full wp-image-90956 alignnone\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/03\/Windows-10-Safe-Mode-Step-4.jpg\" alt=\"Windows 10 - Start in Safe Mode with Network - Step 4\" width=\"520\" height=\"293\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/03\/Windows-10-Safe-Mode-Step-4.jpg 520w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/03\/Windows-10-Safe-Mode-Step-4-300x169.jpg 300w\" sizes=\"(max-width: 520px) 100vw, 520px\" \/><\/li>\n<li>After your device restarts, you&#8217;ll see a list of options. Select option <strong>5<\/strong> from the list or <strong>press F5<\/strong> to enter <strong>Safe Mode with Networking<\/strong>.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-105152\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/03\/Boot-in-Safe-Mode-Windows-10-1.jpg\" alt=\"Boot in Safe Mode Windows 10\" width=\"385\" height=\"520\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/03\/Boot-in-Safe-Mode-Windows-10-1.jpg 385w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/03\/Boot-in-Safe-Mode-Windows-10-1-222x300.jpg 222w\" sizes=\"(max-width: 385px) 100vw, 385px\" \/><\/li>\n<li>While your computer is running in Safe Mode with Networking, we will need to download, install and run a scan with Malwarebytes <em>(explained in Step 2)<\/em>.<\/li>\n<\/ol>\n<\/div>\n<div class=\"su-tabs-pane su-u-clearfix su-u-trim\" data-title=\"Windows 7\">\n<ol class=\"mwt_detailed_steps\">\n<li>Remove all floppy disks, CDs, and DVDs from your computer, and then <strong>restart your computer<\/strong>.<\/li>\n<li>When the computer starts you will see your computer&#8217;s hardware being listed. When you see this information start to <strong>press the F8 key repeatedly<\/strong> until you are presented with the <strong>Advanced Boot Options<\/strong>.<br \/>\n<img decoding=\"async\" class=\"size-full wp-image-51037 alignnone\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/F8-Safe-Mode.png\" alt=\"F8 Safe Mode\" width=\"512\" height=\"384\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/F8-Safe-Mode.png 512w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/F8-Safe-Mode-300x225.png 300w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/li>\n<li>In the <em>Advanced Boot Options<\/em> screen, use the arrow keys to <strong>highlight Safe Mode with Networking<\/strong> and then press <strong>Enter<\/strong>.<br \/>\n<img decoding=\"async\" class=\"size-full wp-image-50963 alignnone\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/safemode.jpg\" alt=\"Safe Mode with Networking screen\" width=\"539\" height=\"292\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/safemode.jpg 539w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/safemode-300x163.jpg 300w\" sizes=\"(max-width: 539px) 100vw, 539px\" \/><\/li>\n<li>While your computer is running in Safe Mode with Networking, we will need to download, install and run a scan with Malwarebytes <em>(explained in Step 2)<\/em>. In some cases, victims may have issues while trying to start the computer in Safe Mode with Networking, if this happens, you can try to scan your computer with Malwarebytes in normal mode.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n\n\n<h3 id=\"malwarebytes\" class=\"mt_blue\">STEP 2: Use Malwarebytes to remove JS\/Packed.Agent.L<\/h3>\n<div class=\"mt_notey\">While the computer is in Safe Mode with Networking, we will download, install and run a system scan with Malwarebytes.<\/div>\n\n\n<p class=\"wp-block-paragraph\">Malwarebytes stands out as one of the leading and widely-used anti-malware solutions for Windows, and for good reason. It effectively eradicates various types of malware that other programs often overlook, all at no cost to you. When it comes to disinfecting an infected device, Malwarebytes has consistently been a free and indispensable tool in the battle against malware. We highly recommend it for maintaining a clean and secure system.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><p class=\"mwt_quick_overview\">Download Malwarebytes<\/p> <p>Download the latest version of <strong>Malwarebytes for Windows<\/strong> using the official link below. Malwarebytes will scan your computer and remove adware, browser hijackers, and other malicious software for free.<\/p> <div class=\"mwt_download_box\"><figure><img decoding=\"async\" title=\"Malwarebytes Icon\" width=\"40\" height=\"40\" class=\"alignleft size-full wp-image-81150 mwt_product_icon_logo\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2018\/06\/Malwarebytes-LOGO.png\" alt=\"Malwarebytes Logo\"\/><\/figure> <strong><a class=\"\" href=\"https:\/\/malwaretips.com\/downloads\/MBSetup-076886.076886-consumer.exe\" onclick=\"window.open(&#039;https:\/\/malwaretips.com\/get\/malwarebytes-free&#039;);\">MALWAREBYTES FOR WINDOWS DOWNLOAD LINK<br \/>\n<\/a><\/strong><br \/><em class=\"small-text-disclaimer\">(The above link will open a new page from where you can download Malwarebytes)<\/em><\/div><\/li>\n\n\n\n<li>\u00a0<p class=\"mwt_quick_overview\">Install Malwarebytes<\/p>\n\n<p>After the download is complete, locate the MBSetup file, typically found in your Downloads folder. <strong>Double-click on the MBSetup file<\/strong> to begin the installation of Malwarebytes on your computer. If a <strong>User Account Control<\/strong> pop-up appears, click &#8220;<em>Yes<\/em>&#8221; to continue the Malwarebytes installation.<\/p>\n\n \n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"975\" height=\"500\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM1.jpg\" alt=\"\" class=\"wp-image-285934\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM1.jpg 975w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM1-300x154.jpg 300w\" sizes=\"(max-width: 975px) 100vw, 975px\" \/><\/figure>\n \n\n \n  \n\n<\/li>\n\n\n\n<li><p class=\"mwt_quick_overview\">Follow the On-Screen Prompts to Install Malwarebytes<\/p> \n\n<p>When the Malwarebytes installation begins, the setup wizard will guide you through the process. <\/p>\n\n<ul>\n \n  <li>\n    <p>You&#8217;ll first be prompted to choose the type of computer you&#8217;re installing the program on\u2014select either &#8220;Personal Computer&#8221; or &#8220;Work Computer&#8221; as appropriate, then click on <strong>Next<\/strong>.<\/p>\n    \n    <figure class=\"wp-block-image size-full\">\n      <img decoding=\"async\" width=\"737\" height=\"500\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM3-1.jpg\" alt=\"\" class=\"wp-image-285953\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM3-1.jpg 737w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM3-1-300x204.jpg 300w\" sizes=\"(max-width: 737px) 100vw, 737px\" \/>\n    <\/figure>\n    \n  <\/li>\n  <li>\n    <p>Malwarebytes will now begin the installation process on your device.<\/p>\n    \n    <figure class=\"wp-block-image size-full\">\n      <img decoding=\"async\" width=\"759\" height=\"500\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM4.jpg\" alt=\"\" class=\"wp-image-285937\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM4.jpg 759w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM4-300x198.jpg 300w\" sizes=\"(max-width: 759px) 100vw, 759px\" \/>\n    <\/figure>\n    \n  <\/li>\n  <li>\n    <p>When the Malwarebytes installation is complete, the program will automatically open to the &#8220;Welcome to Malwarebytes&#8221; screen.<\/p>\n    \n    <figure class=\"wp-block-image size-full\">\n      <img decoding=\"async\" width=\"705\" height=\"500\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM6-1.jpg\" alt=\"\" class=\"wp-image-285951\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM6-1.jpg 705w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM6-1-300x213.jpg 300w\" sizes=\"(max-width: 705px) 100vw, 705px\" \/>\n    <\/figure>\n    \n  <\/li>\n  <li>\n    <p>On the final screen, simply click on the <strong>Open Malwarebytes<\/strong> option to start the program.<\/p>\n    \n    <figure class=\"wp-block-image size-full\">\n      <img decoding=\"async\" width=\"749\" height=\"500\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM5-1.jpg\" alt=\"\" class=\"wp-image-285952\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM5-1.jpg 749w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM5-1-300x200.jpg 300w\" sizes=\"(max-width: 749px) 100vw, 749px\" \/>\n    <\/figure>\n    \n  <\/li>\n<\/ul>\n\n<\/li>\n\n\n\n<li><p class=\"mwt_quick_overview\">Enable &#8220;Rootkit scanning&#8221;.<\/p>\n<p>Malwarebytes Anti-Malware will now start, and you will see the main screen as shown below. To maximize Malwarebytes&#8217; ability to detect malware and unwanted programs, we need to enable rootkit scanning. Click on the &#8220;Settings&#8221; gear icon located on the left of the screen to access the general settings section.\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"842\" height=\"600\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM8.jpg\" alt=\"\" class=\"wp-image-285942\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM8.jpg 842w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM8-300x214.jpg 300w\" sizes=\"(max-width: 842px) 100vw, 842px\" \/><\/figure>\n<\/p>\n\n\n\n<p>In the settings menu, enable the &#8220;Scan for rootkits&#8221; option by clicking the toggle switch until it turns blue.\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"841\" height=\"600\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM9.jpg\" alt=\"\" class=\"wp-image-285943\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM9.jpg 841w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM9-300x214.jpg 300w\" sizes=\"(max-width: 841px) 100vw, 841px\" \/><\/figure>\n <\/p>\n\n\n\n<p>Now that you have enabled rootkit scanning, click on the &#8220;Dashboard&#8221; button in the left pane to get back to the main screen. \n\n <\/p><\/li>\n\n\n\n<li><p class=\"mwt_quick_overview\">Perform a Scan with Malwarebytes.<\/p> <p>To start a scan, click the <strong>Scan<\/strong> button. Malwarebytes will automatically update its antivirus database and begin scanning your computer for malicious programs.<\/p>\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"849\" height=\"600\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM10.jpg\" alt=\"\" class=\"wp-image-285941\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM10.jpg 849w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM10-300x212.jpg 300w\" sizes=\"(max-width: 849px) 100vw, 849px\" \/><\/figure>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Wait for the Malwarebytes scan to complete.<\/p>\n<p>Malwarebytes will now scan your computer for browser hijackers and other malicious programs. This process can take a few minutes, so we suggest you do something else and periodically check the status of the scan to see when it is finished.<\/p>\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"842\" height=\"600\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM11.jpg\" alt=\"\" class=\"wp-image-285944\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM11.jpg 842w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM11-300x214.jpg 300w\" sizes=\"(max-width: 842px) 100vw, 842px\" \/><\/figure>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Quarantine detected malware<\/p>\n<p>Once the Malwarebytes scan is complete, it will display a list of detected malware, adware, and potentially unwanted programs. To effectively remove these threats, click the &#8220;<strong>Quarantine<\/strong>&#8221; button.<\/p>\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"844\" height=\"600\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM12.jpg\" alt=\"\" class=\"wp-image-285945\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM12.jpg 844w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM12-300x213.jpg 300w\" sizes=\"(max-width: 844px) 100vw, 844px\" \/><\/figure>\n\n\n<p>Malwarebytes will now delete all of the files and registry keys and add them to the program&#8217;s quarantine. \n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"842\" height=\"600\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM13.jpg\" alt=\"\" class=\"wp-image-285946\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM13.jpg 842w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM13-300x214.jpg 300w\" sizes=\"(max-width: 842px) 100vw, 842px\" \/><\/figure>\n <\/p><\/li>\n\n\n\n<li>\n  <p class=\"mwt_quick_overview\">Restart your computer.<\/p><div id=\"mwtad792131630\" class=\"gas_fallback-ad_309686-ad_309691-placement_360569\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"6935453015\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n  <p>When removing files, Malwarebytes may require a reboot to fully eliminate some threats. If you see a message indicating that a reboot is needed, please allow it. Once your computer has restarted and you are logged back in, you can continue with the remaining steps.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"844\" height=\"600\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM14.jpg\" alt=\"\" class=\"wp-image-285947\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM14.jpg 844w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM14-300x213.jpg 300w\" sizes=\"(max-width: 844px) 100vw, 844px\" \/><\/figure>\n<\/li>\n<\/ol>\n\n\n<h3 id=\"hitmanpro\" class=\"mt_blue\">STEP 3: Scan and clean your computer with HitmanPro<\/h3>\n<p>In this third step, while the computer is in normal back, we will download and run a scan with HitmanPro to remove the JS\/Packed.Agent.L and other malicious programs.<\/p>\n\n\n<p class=\"wp-block-paragraph\">HitmanPro is a second-opinion scanner that takes a unique cloud-based approach to malware scanning. HitmanPro scans the behavior of active files and also files in locations where malware normally resides for suspicious activity. If it finds a suspicious file that&#8217;s not already known, HitmanPro sends it to its clouds to be scanned by two of the best antivirus engines today, which are Bitdefender and Kaspersky.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Although HitmanPro is shareware and costs $24.95 for 1 year on 1 PC, there is no limit on scanning. The limitation only kicks in when there is a need to remove or quarantine detected malware by HitmanPro on your system and by then, you can activate the one-time 30-days trial to enable the cleanup.<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>\n<p class=\"mwt_quick_overview\">Download HitmanPro.<\/p>\n<p>You can download <strong>HitmanPro<\/strong> by clicking the link below.<\/p>\n<div class=\"mwt_download_box\"><img decoding=\"async\" class=\"size-full wp-image-81147 alignleft mwt_product_icon_logo\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2018\/06\/icon-hitmanpro.png\" alt=\"HitmanPro Logo\" width=\"38\" height=\"38\" title=\"\"><a href=\"https:\/\/malwaretips.com\/get\/hitmanpro\" target=\"_blank\" rel=\"sponsored nofollow noopener noreferrer\"><strong>HITMANPRO DOWNLOAD LINK<\/strong><\/a><br \/><em class=\"small-text-disclaimer\">(The above link will open a new web page from where you can download HitmanPro)<\/em><\/div>\n<\/li><li>\n<p class=\"mwt_quick_overview\">Install HitmanPro.<\/p>\n<p>When HitmanPro has finished downloading, double-click on \u201chitmanpro.exe\u201d (for 32-bit versions of Windows) or \u201chitmanpro_x64.exe\u201d (for 64-bit versions of Windows) to install this program on your computer. In most cases, downloaded files are saved to the <em>Downloads<\/em> folder.<\/p>\n<figure><img decoding=\"async\" class=\"size-full wp-image-136909 alignnone\" title=\"Double-click on the HitmanPro setup file\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/04\/Download-HitmanPro.jpg\" alt=\"Double-click on the HitmanPro file\" width=\"800\" height=\"422\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/04\/Download-HitmanPro.jpg 800w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/04\/Download-HitmanPro-300x158.jpg 300w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/figure><p><\/p>\n<p>You may be presented with a <em>User Account Control<\/em>&nbsp;pop-up asking if you want to allow HitmanPro to make changes to your device. If this happens, you should click \u201c<em>Yes<\/em>\u201d to continue with the installation.<\/p>\n<figure><img decoding=\"async\" class=\"size-full wp-image-136916 alignnone\" title=\"Windows asking for permissions to run the HitmanPro setup file\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/04\/HitmanPro-UAC.jpg\" alt=\"Windows asking for permissions to run the HitmanPro setup \" width=\"676\" height=\"500\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/04\/HitmanPro-UAC.jpg 676w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/04\/HitmanPro-UAC-300x222.jpg 300w\" sizes=\"(max-width: 676px) 100vw, 676px\" \/><\/figure><p><\/p>\n<\/li><li>\n<p class=\"mwt_quick_overview\">Follow the on-screen prompts.<\/p>\n<p>When HitmanPro starts you will be presented with the start screen as shown below. Click on the &#8220;<strong>Next<\/strong>&#8221; button to perform a system scan.<\/p>\n<figure><img decoding=\"async\" class=\"size-full wp-image-136913 alignnone\" title=\"Click Next to install HitmanPro on your computer\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/04\/HitmanPro-Install.jpg\" alt=\"Click Next to install HitmanPro on your PC\" width=\"800\" height=\"639\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/04\/HitmanPro-Install.jpg 800w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/04\/HitmanPro-Install-300x240.jpg 300w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/figure><p><\/p>\n<figure><img decoding=\"async\" class=\"size-full wp-image-136912 alignnone\" title=\"Click Next to finish the HitmanPro install\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/04\/HitmanPro-Install-2.jpg\" alt=\"HitmanPro final installer screen\" width=\"800\" height=\"640\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/04\/HitmanPro-Install-2.jpg 800w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/04\/HitmanPro-Install-2-300x240.jpg 300w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/figure><p><\/p>\n<\/li><li>\n<p class=\"mwt_quick_overview\">Wait for the HitmanPro scan to complete.<\/p>\n<p>HitmanPro will now begin to scan your computer for malicious programs.<br \/><img decoding=\"async\" class=\"size-full wp-image-136915 alignnone\" title=\"HitmanPro while scanning for malware\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/04\/HitmanPro-Scanning.jpg\" alt=\"HitmanPro scans your computer for any infections, adware, or potentially unwanted programs that may be present\" width=\"800\" height=\"640\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/04\/HitmanPro-Scanning.jpg 800w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/04\/HitmanPro-Scanning-300x240.jpg 300w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<\/li><li>\n<p class=\"mwt_quick_overview\">Click on &#8220;Next&#8221;.<\/p>\n<p>When HitmanPro has finished the scan, it will display a list of all the malware that it has found. Click on the &#8220;<strong>Next<\/strong>&#8221; button to have HitmanPro remove the detected items.<\/p>\n<figure><img decoding=\"async\" class=\"size-full wp-image-136914 alignnone\" title=\"Click Next to remove the malware that HitmanPro has detected\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/04\/HitmanPro-Quarantine-Malicious-Files.jpg\" alt=\"HitmanPro scan summary. Click Next to remove malware\" width=\"800\" height=\"643\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/04\/HitmanPro-Quarantine-Malicious-Files.jpg 800w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/04\/HitmanPro-Quarantine-Malicious-Files-300x241.jpg 300w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/figure><p><\/p>\n<\/li><li>\n<p class=\"mwt_quick_overview\">Click on &#8220;Activate free license&#8221;.<\/p>\n<p>HitmanPro may now require to activate the free 30-days trial to remove the malicious files. To do this, click on the &#8220;<strong>Activate free license<\/strong>&#8221; button to begin the <em>free 30 days trial<\/em> and remove all the malicious files from your computer.<br \/><img decoding=\"async\" class=\"size-full wp-image-136911 alignnone\" title=\"Click on the Activate free license button to remove malware\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/04\/HitmanPro-Activate-License.jpg\" alt=\"Click on the Activate free license button\" width=\"800\" height=\"635\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/04\/HitmanPro-Activate-License.jpg 800w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/04\/HitmanPro-Activate-License-300x238.jpg 300w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p><div id=\"mwtad2198830241\" class=\"gas_fallback-ad_381401-ad_309691-placement_360573\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"5315249587\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n<p>When the malware removal process is complete, it will display a screen that shows the status of the various programs that were removed. At this screen, you should click on the <strong>Next<\/strong> button and then if prompted you should click on the <strong>Reboot<\/strong> button. If HitmanPro does not prompt you to reboot, please just click on the <strong>Close<\/strong> button.<\/p>\n<\/li><\/ol>\n\n\n<h3 id=\"emsisoft\" class=\"mt_blue\">STEP 4: Double-check for JS\/Packed.Agent.L malware with ESET Online Scanner<\/h3>\n<p>In this fourth step, we will scan the computer with ESET Online Scanner to remove any leftover files from the JS\/Packed.Agent.L and other malicious programs.<\/p>\n\n\n<p class=\"wp-block-paragraph\">ESET Online Scanner is a free second-opinion scanner, designed to rescue your computer from malware (viruses, trojans, rootkits, etc.) that have infected your computer despite all the security measures you have taken (such as anti-virus software, firewalls, etc.).<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>\n<p class=\"mwt_quick_overview\">Download ESET Online Scanner.<\/p>\n<p>You can download <strong>ESET Online Scanner<\/strong> by clicking the link below.<\/p>\n<div class=\"mwt_download_box\"><a href=\"https:\/\/malwaretips.com\/get\/esetonlinescanner\" target=\"_blank\" rel=\"sponsored nofollow noopener noreferrer\"><figure><img decoding=\"async\" class=\"alignleft mwt_product_icon_logo size-full wp-image-148927\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/09\/Eset-Logo.png\" alt=\"ESET logo\" width=\"40\" height=\"40\" title=\"\"><\/figure><strong>ESET ONLINE SCANNER DOWNLOAD LINK<\/strong><\/a><br \/><em>(The above link will open a new web page from where you can download ESET Online Scanner)<\/em><\/div>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Double-click on esetonlinescanner.exe to run the installer.<\/p>\n<p>When ESET Online Scanner has finished downloading, double-click on &#8220;esetonlinescanner.exe&#8221; to install it program on your computer. In most cases, downloaded files are saved to the <em>Downloads<\/em> folder.<br \/><img decoding=\"async\" class=\"alignnone size-full wp-image-148926\" title=\"Double-click on the ESET Online Scanner setup file\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/09\/ESET-Installer.jpg\" alt=\"Image - Double-click on the ESET Online Scanner setup file\" width=\"800\" height=\"413\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/09\/ESET-Installer.jpg 800w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/09\/ESET-Installer-300x155.jpg 300w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Install ESET Online Scanner.<\/p>\n<p>When ESET Online Scanner starts you will be presented with the start screen as shown below. Select your desired language from the drop-down menu and click <strong>Get started<\/strong>.<\/p>\n<figure><img decoding=\"async\" class=\"alignnone size-full wp-image-148858\" title=\"Click Get Started to install ESET Online Scanner\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/09\/ESET-Scan-1.jpg\" alt=\"Image - Click Get Started to install ESET Online Scanner\" width=\"800\" height=\"533\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/09\/ESET-Scan-1.jpg 800w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/09\/ESET-Scan-1-300x200.jpg 300w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/figure><p><\/p>\n<p>In the <em>Terms of use<\/em> screen, click <strong>Accept<\/strong>.<br \/><img decoding=\"async\" class=\"alignnone size-full wp-image-148863\" title=\"Accept Terms to Install ESET Online Scanner\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/09\/ESET-Scan-2-1.jpg\" alt=\"Image - Accept Terms to Install ESET Online Scanner\" width=\"800\" height=\"533\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/09\/ESET-Scan-2-1.jpg 800w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/09\/ESET-Scan-2-1-300x200.jpg 300w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p>Select your preference for the <em>Customer Experience Improvement Program<\/em> and the <em>Detection feedback system<\/em> and click <strong>Continue<\/strong>.<br \/><img decoding=\"async\" class=\"alignnone size-full wp-image-148859\" title=\"Follow the on-screen prompts to install ESET Online Scanner\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/09\/ESET-Scan-3.jpg\" alt=\"Image - Follow the on-screen prompts\" width=\"800\" height=\"533\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/09\/ESET-Scan-3.jpg 800w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/09\/ESET-Scan-3-300x200.jpg 300w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Start a Full Scan with ESET Online Scanner<\/p>\n<p>Click on <strong>Full Scan<\/strong> to perform an in-depth inspection of the entire computer.<\/p>\n<figure><img decoding=\"async\" class=\"alignnone size-full wp-image-148860\" title=\"Start a Full Scan with ESET Online Scanner\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/09\/ESET-Scan-4.jpg\" alt=\"Start a Full Scan with ESET Online Scanner\" width=\"800\" height=\"533\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/09\/ESET-Scan-4.jpg 800w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/09\/ESET-Scan-4-300x200.jpg 300w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/figure><p><\/p>\n<p>Select <strong>Enable<\/strong> for <em>Detection of Potentially Unwanted Applications<\/em>, then click <strong>Start scan<\/strong>.<\/p>\n<figure><img decoding=\"async\" class=\"alignnone size-full wp-image-148929\" title=\"Enable PUA Detection and Start Scan\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/09\/ESET-Scan-Step-5.jpg\" alt=\"Image - Enable PUA Detection and Start Scan\" width=\"800\" height=\"533\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/09\/ESET-Scan-Step-5.jpg 800w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/09\/ESET-Scan-Step-5-300x200.jpg 300w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/figure><p><\/p>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Wait for the ESET Online Scanner scan to finish.<\/p>\n<p>ESET Online Scanner will now begin to scan your computer for malware. This process can take quite a while, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.<\/p>\n<figure><img decoding=\"async\" class=\"alignnone size-full wp-image-148930\" title=\"Wait for the ESET Online Scanner scan to finish\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/09\/ESET-Scan-6-1.jpg\" alt=\"Image- Wait for the ESET Online Scanner scan to finish\" width=\"800\" height=\"533\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/09\/ESET-Scan-6-1.jpg 800w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/09\/ESET-Scan-6-1-300x200.jpg 300w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/figure><p><\/p>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">ESET Online Scanner will automatically remove the malicious files.<\/p>\n<p>At the end of the scan, the <em>Found and resolved detections<\/em> screen will be displayed. You can click <strong>View detailed results<\/strong> to view specific information. Detected threats are automatically cleaned and quarantined.<br \/><img decoding=\"async\" class=\"alignnone size-full wp-image-148933\" title=\"ESET Online Scanner malware removal\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/09\/ESET-Step-7.jpg\" alt=\"Image - ESET Online Scanner malware removal\" width=\"800\" height=\"532\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/09\/ESET-Step-7.jpg 800w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/09\/ESET-Step-7-300x200.jpg 300w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p><div id=\"mwtad122080181\" class=\"gas_fallback-ad_381404-ad_309691-placement_381406\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"8735619847\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n<\/li>\n<\/ol>\n\n\n<h3 id=\"adwcleaner\" class=\"mt_blue\">STEP 5: Use AdwCleaner to remove malicious browser policies<\/h3>\n<p>In this final step, we will use AdwCleaner to remove malicious browser policies and unwanted browser extensions from your computer.<\/p>\n\n\n<p class=\"wp-block-paragraph\">AdwCleaner is a free popular on-demand scanner that can detect and remove malware that even the most well-known anti-virus and anti-malware applications fail to find. This on-demand scanner includes a lot of tools that can be used to fix the side effects of adware. browser hijackers and other malware.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>\n<p class=\"mwt_quick_overview\">Download AdwCleaner.<\/p>\n<p>You can download <strong>AdwCleaner<\/strong> by clicking the link below.<\/p>\n<div class=\"mwt_download_box\"><figure><\/figure> <a href=\"https:\/\/malwaretips.com\/get\/adwcleaner\" target=\"_blank\" rel=\"sponsored nofollow noopener noreferrer\"><figure><img decoding=\"async\" class=\"size-full wp-image-84923 alignleft mwt_product_icon_logo\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2018\/09\/AdwCleaner-Icon.png\" alt=\"AdwCleaner Icon\" width=\"40\" height=\"40\" title=\"\"><\/figure> <strong>ADWCLEANER DOWNLOAD LINK<\/strong><\/a><br \/><em class=\"small-text-disclaimer\">(The above link will open a new web page from where you can download AdwCleaner)<\/em><\/div>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Double-click on the setup file.<\/p>\n<p>Double-click on the file named &#8220;adwcleaner_x.x.x.exe&#8221; to start AdwCleaner. In most cases, downloaded files are saved to the <em>Downloads<\/em> folder.<br \/>\n<img decoding=\"async\" class=\"size-full wp-image-136932 alignnone\" title=\"Double-click on the AdwCleaner setup file\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/04\/Download-AdwCleaner.jpg\" alt=\"Download AdwCleaner on your computer\" width=\"800\" height=\"424\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/04\/Download-AdwCleaner.jpg 800w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/04\/Download-AdwCleaner-300x159.jpg 300w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p>AdwCleaner program will now open and you will be presented with the program&#8217;s license agreement. After you read it, click on the <strong>I agree<\/strong> button if you wish to continue. If Windows prompts you as to whether or not you wish to run AdwCleaner, please allow it to run.<\/p>\n<figure><img decoding=\"async\" class=\"size-full wp-image-136935 alignnone\" title=\"Click Yes to allow AdwCleaner to run\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/04\/Windows-asks-to-run-AdwCleaner.jpg\" alt=\"Windows ask if you want to run AdwCleaner\" width=\"585\" height=\"424\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/04\/Windows-asks-to-run-AdwCleaner.jpg 585w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/04\/Windows-asks-to-run-AdwCleaner-300x217.jpg 300w\" sizes=\"(max-width: 585px) 100vw, 585px\" \/><\/figure><p><\/p>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Enable &#8220;Reset Chrome policies&#8221; to remove malicious browser policies.<\/p>\n<p>When AdwCleaner starts, on the left side of the window, click on &#8220;<strong>Settings<\/strong>&#8221; and then enable &#8220;<strong>Reset Chrome policies<\/strong>&#8220;.<\/p>\n<figure><img decoding=\"async\" class=\"size-full wp-image-136933 alignnone\" title=\"Enable Reset Chrome policies to remove malware\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/04\/Reset-Chrome-Policies-AdwCleaner.jpg\" alt=\"Enable Reset Chrome policies to remove malicious browser policies\" width=\"800\" height=\"481\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/04\/Reset-Chrome-Policies-AdwCleaner.jpg 800w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/04\/Reset-Chrome-Policies-AdwCleaner-300x180.jpg 300w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/figure><p><\/p>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Click on the &#8220;Scan&#8221; button.<\/p>\n<p>On the left side of the AdwCleaner window, click on <strong>&#8220;Dashboard<\/strong>&#8221; and then click &#8220;<strong>Scan<\/strong>&#8221; to perform a computer scan.<\/p>\n<figure><img decoding=\"async\" class=\"size-full wp-image-136934 alignnone\" title=\"Click on Scan to start a AdwCleaner scan\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/04\/Start-a-AdwCleaner-Scan.jpg\" alt=\"Click on Scan to start a AdwCleaner scan\" width=\"800\" height=\"479\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/04\/Start-a-AdwCleaner-Scan.jpg 800w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/04\/Start-a-AdwCleaner-Scan-300x180.jpg 300w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/figure><p><\/p>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Wait for the AdwCleaner scan to finish.<\/p>\n<p>AdwCleaner will now scan your computer for malware. This process can take a few minutes.<\/p>\n<figure><img decoding=\"async\" class=\"size-full wp-image-136931 alignnone\" title=\"AdwCleaner scanning for malware\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/04\/AdwCleaner-Scan.jpg\" alt=\"AdwCleaner scanning for adware and other malware\" width=\"800\" height=\"479\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/04\/AdwCleaner-Scan.jpg 800w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/04\/AdwCleaner-Scan-300x180.jpg 300w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/figure><p><\/p>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Click on &#8220;Quarantine&#8221; to remove malware.<\/p>\n<p>When the AdwCleaner scan is completed it will display all of the items it has found. Click on the &#8220;<strong>Quarantine<\/strong>&#8221; button to remove the malicious programs from your computer.<\/p>\n<figure><img decoding=\"async\" class=\"size-full wp-image-136930 alignnone\" title=\"Click on Quarantine to remove malware\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/04\/AdwCleaner-Quarantine-Malicious-Files.jpg\" alt=\"Click on Quarantine to remove malware\" width=\"800\" height=\"473\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/04\/AdwCleaner-Quarantine-Malicious-Files.jpg 800w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/04\/AdwCleaner-Quarantine-Malicious-Files-300x177.jpg 300w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/figure><p><\/p>\n<\/li>\n\n\n\n<li> <p class=\"mwt_quick_overview\">Click on &#8220;Continue&#8221; to remove the malicious programs.<\/p> <p>AdwCleaner will now prompt you to save any open files or data as the program will need to close any open programs before it starts to clean. Click on the &#8220;<strong>Continue<\/strong>&#8221; button to finish the removal process.<br \/><img decoding=\"async\" title=\"Save your work and then click on the Continue button\" width=\"800\" height=\"477\" class=\"size-full wp-image-136929 alignnone\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/04\/AdwCleaner-Confirm-Removal-Of-Malicious-Files.jpg\" alt=\"Click Continue to remove malicious files\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/04\/AdwCleaner-Confirm-Removal-Of-Malicious-Files.jpg 800w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/04\/AdwCleaner-Confirm-Removal-Of-Malicious-Files-300x179.jpg 300w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p> <p>AdwCleaner will now delete all detected malware from your computer. When the malware removal process is complete, you may be asked to restart your computer.<\/p> <\/li>\n<\/ol>\n\n\n<p>Your computer should now be free of the JS\/Packed.Agent.L and other malicious programs.<\/p>\n\n\n<p class=\"wp-block-paragraph\">If your current antivirus allowed this malicious program on your computer, you may want to consider purchasing the full-featured version of Malwarebytes Anti-Malware to protect against these types of threats in the future.<br \/>If you are still having problems with your computer after completing these instructions, then please follow one of the steps:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Run a computer scan with <strong><a href=\"https:\/\/malwaretips.com\/blogs\/downloads-emsisoft-emergency-kit\/\" target=\"_blank\" rel=\"noopener noreferrer\">Emsisoft Emergency Kit<\/a><\/strong><\/li>\n\n\n\n<li>Ask for help in our <strong><a title=\"Malware Removal Assistance for Windows\" href=\"https:\/\/malwaretips.com\/forums\/malware-removal-assistance-for-windows.10\/\" target=\"_blank\" rel=\"noopener noreferrer\">Malware Removal Assistance for Windows<\/a><\/strong> forum.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>JS\/Packed.Agent.L is a heuristic detection designed to generically detect a Trojan Horse. Due to the generic nature of this threat, we are unable to provide specific information on what it does. Typical behavior for Trojans &#8230; <\/p>\n<p class=\"read-more-container\"><a title=\"Remove JS\/Packed.Agent.L Trojan (Virus Removal Guide)\" class=\"read-more button\" href=\"https:\/\/malwaretips.com\/blogs\/remove-js-packed-agent-l-trojan\/#more-156290\" aria-label=\"Read more about Remove JS\/Packed.Agent.L Trojan (Virus Removal Guide)\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":156288,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2728],"tags":[],"class_list":["post-156290","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-trojans","masonry-post","generate-columns","tablet-grid-50","mobile-grid-100","grid-parent","grid-50","resize-featured-image"],"_links":{"self":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/posts\/156290","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/comments?post=156290"}],"version-history":[{"count":0,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/posts\/156290\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/media\/156288"}],"wp:attachment":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/media?parent=156290"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/categories?post=156290"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/tags?post=156290"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}