{"id":161274,"date":"2023-01-07T18:03:55","date_gmt":"2023-01-07T18:03:55","guid":{"rendered":"https:\/\/malwaretips.com\/blogs\/?p=161274"},"modified":"2023-01-07T18:03:56","modified_gmt":"2023-01-07T18:03:56","slug":"fix-random-pc-crashes-10-steps-to-identify-and-fix-issues","status":"publish","type":"post","link":"https:\/\/malwaretips.com\/blogs\/fix-random-pc-crashes-10-steps-to-identify-and-fix-issues\/","title":{"rendered":"Fix Random PC Crashes: 10 Steps to Identify and Fix Issues"},"content":{"rendered":"<p>There are many potential causes of a PC crash, and it can be frustrating when it occurs unexpectedly. A crash can be caused by a variety of factors, including hardware issues, software bugs, and malware. In this article, we will explore the main causes of PC crashes and provide steps you can take to try and fix the issue.<\/p><div id=\"mwtad2460372987\" class=\"gas_fallback-ad_309684--placement_360520\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"3957935887\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n<p>\u00a0<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-large wp-image-161275\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2023\/01\/Windows-11-Crash-1024x443.jpg\" alt=\"Windows 11 PC Crash\" width=\"1024\" height=\"443\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2023\/01\/Windows-11-Crash-1024x443.jpg 1024w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2023\/01\/Windows-11-Crash-300x130.jpg 300w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2023\/01\/Windows-11-Crash.jpg 1153w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>One common cause of PC crashes is hardware failure. This can be caused by a variety of issues, such as a faulty RAM module, a damaged hard drive, or an overheated processor. Hardware issues can be difficult to diagnose and fix, and you may need to seek the assistance of a professional if you suspect a hardware problem.<\/p>\n<p>Another potential cause of PC crashes is software issues. This can include bugs in the operating system or other software, as well as conflicts between different programs. In some cases, updating your software or uninstalling and reinstalling problematic programs may help to fix the issue.<\/p><div id=\"mwtad4109583168\" class=\"gas_fallback-ad_381396-ad_309691-placement_360566\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"1471373341\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n<p>Malware is another common cause of PC crashes. Malicious software can infect your system and cause all sorts of problems, including crashes. It is important to regularly scan your system for malware and remove any infections that are found.<\/p>\n<p>In this article, we will provide a detailed guide on how to troubleshoot and fix PC crashes caused by these and other issues. Whether you are a novice or an experienced user, we hope that our tips and techniques will help you get your PC back up and running smoothly.<\/p>\n<div id=\"mwtad1437110853\" class=\"gas_fallback-ad_309746-ad_309691-placement_360521\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"4456629336\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><h2 class=\"mt_title\">How To Troubleshoot Random PC Crashes<\/h2>\n<p>There are many possible reasons why a PC may crash, and several steps you can try to fix the issue. Here is a list of troubleshooting steps you can try if your PC crashes randomly:<\/p><div id=\"mwtad2741485666\" class=\"gas_fallback-ad_309686-ad_309691-placement_360569\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"6935453015\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n<p class=\"mwt_quick_overview\">1. Restart your PC.<\/p>\n<p>This may seem like an obvious solution, but sometimes a simple restart can fix the issue.<\/p>\n<p class=\"mwt_quick_overview\">2. Check for updates.<\/p><div id=\"mwtad2988433075\" class=\"gas_fallback-ad_381401-ad_309691-placement_360573\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"5315249587\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n<p>Make sure your operating system, drivers, and other software are up to date. Outdated software can cause crashes.<\/p>\n\n<p>To check for Windows updates, follow the below steps:<\/p>\n\n\n<ol class=\"wp-block-list\">\n<li>Press the <strong>Windows key + I<\/strong> to open the <em>Settings<\/em> menu. Click the &#8220;<strong>Windows Update<\/strong>&#8221; tab on the left side of the screen.<br \/>\nFor Windows 10 users, the Windows Update menu can be found in Settings &gt; Update &amp; Security  &gt; Windows Update.<\/li>\n\n\n\n<li>Click the &#8220;<strong>Check for updates<\/strong>&#8221; button. This will initiate a scan for updates. If any updates are available, they will be downloaded and installed automatically.  \n\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-161378\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2023\/01\/Windows-updates.jpg\" alt=\"Check for Windows updates\" width=\"800\" height=\"465\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2023\/01\/Windows-updates.jpg 800w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2023\/01\/Windows-updates-300x174.jpg 300w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p> <\/li>\n\n\n\n<li>If you want to check for updates for other software, you can do so by opening the software and looking for a &#8220;Check for updates&#8221; option in the menu. You can also check the software&#8217;s website for updates.<\/li>\n<\/ol>\n\n\n<p class=\"mwt_quick_overview\">3. Check for malware.<\/p><div id=\"mwtad2683033444\" class=\"gas_fallback-ad_381404-ad_309691-placement_381406\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"8735619847\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n<p>Malware can cause many problems, including crashes. To search and remove Trojans, adware, rootkits and other malware from your computer, we will run a scan with Malwarebytes Anti-Malware Free.<\/p>\n\n\n<p class=\"wp-block-paragraph\"><strong>Malwarebytes<\/strong> is one of the most popular and trusted anti-malware tools for Windows \u2014 and it&#8217;s completely free for removing infections. It catches threats that many antivirus programs miss, including adware, browser hijackers, and trojans. Follow the steps below to scan and clean your PC in just a few minutes.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><p class=\"mwt_quick_overview\">Download Malwarebytes<\/p> <p>Click the button below to download the latest version of <strong>Malwarebytes for Windows<\/strong> from the official source. The free version is all you need \u2014 it will scan your computer and remove adware, browser hijackers, and other malicious software at no cost.<\/p> <div class=\"mwt_download_box\"><figure><img decoding=\"async\" title=\"Malwarebytes Icon\" width=\"40\" height=\"40\" class=\"alignleft size-full wp-image-81150 mwt_product_icon_logo\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2018\/06\/Malwarebytes-LOGO.png\" alt=\"Malwarebytes Logo\"\/><\/figure> <strong><a class=\"\" href=\"https:\/\/malwaretips.com\/downloads\/MBSetup-076886.076886-consumer.exe\" onclick=\"window.open('https:\/\/malwaretips.com\/get\/malwarebytes-free');\">DOWNLOAD MALWAREBYTES FOR WINDOWS (FREE)<br \/>\n<\/a><\/strong><br \/><em class=\"small-text-disclaimer\">(The link opens in a new page where your download will start)<\/em><\/div><\/li>\n\n\n\n<li> <p class=\"mwt_quick_overview\">Install Malwarebytes<\/p>\n\n<p>When the download finishes, open your <strong>Downloads<\/strong> folder and <strong>double-click the MBSetup file<\/strong>. If Windows shows a <strong>User Account Control<\/strong> pop-up, click &#8220;<em>Yes<\/em>&#8221; to allow the installation.<\/p>\n\n \n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"975\" height=\"500\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM1.jpg\" alt=\"\" class=\"wp-image-285934\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM1.jpg 975w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM1-300x154.jpg 300w\" sizes=\"(max-width: 975px) 100vw, 975px\" \/><\/figure>\n \n\n \n  \n\n<\/li>\n\n\n\n<li><p class=\"mwt_quick_overview\">Follow the On-Screen Prompts to Install Malwarebytes<\/p> \n\n<p>The setup wizard will walk you through a few quick screens:<\/p>\n\n<ul>\n \n  <li>\n    <p>Choose where you&#8217;re installing the program \u2014 &#8220;<strong>Personal Computer<\/strong>&#8221; or &#8220;<strong>Work Computer<\/strong>&#8221; \u2014 then click <strong>Next<\/strong>.<\/p>\n    \n    <figure class=\"wp-block-image size-full\">\n      <img decoding=\"async\" width=\"737\" height=\"500\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM3-1.jpg\" alt=\"\" class=\"wp-image-285953\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM3-1.jpg 737w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM3-1-300x204.jpg 300w\" sizes=\"(max-width: 737px) 100vw, 737px\" \/>\n    <\/figure>\n    \n  <\/li>\n  <li>\n    <p>Malwarebytes will now install on your device. This usually takes under a minute.<\/p>\n    \n    <figure class=\"wp-block-image size-full\">\n      <img decoding=\"async\" width=\"759\" height=\"500\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM4.jpg\" alt=\"\" class=\"wp-image-285937\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM4.jpg 759w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM4-300x198.jpg 300w\" sizes=\"(max-width: 759px) 100vw, 759px\" \/>\n    <\/figure>\n    \n  <\/li>\n  <li>\n    <p>When installation is complete, the &#8220;<strong>Welcome to Malwarebytes<\/strong>&#8221; screen will open automatically.<\/p>\n    \n    <figure class=\"wp-block-image size-full\">\n      <img decoding=\"async\" width=\"705\" height=\"500\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM6-1.jpg\" alt=\"\" class=\"wp-image-285951\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM6-1.jpg 705w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM6-1-300x213.jpg 300w\" sizes=\"(max-width: 705px) 100vw, 705px\" \/>\n    <\/figure>\n    \n  <\/li>\n  <li>\n    <p>On the final screen, click <strong>Open Malwarebytes<\/strong> to launch the program.<\/p>\n    \n    <figure class=\"wp-block-image size-full\">\n      <img decoding=\"async\" width=\"749\" height=\"500\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM5-1.jpg\" alt=\"\" class=\"wp-image-285952\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM5-1.jpg 749w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM5-1-300x200.jpg 300w\" sizes=\"(max-width: 749px) 100vw, 749px\" \/>\n    <\/figure>\n    \n  <\/li>\n<\/ul>\n\n<\/li>\n\n\n\n<li><p class=\"mwt_quick_overview\">Enable &#8220;Scan for Rootkits&#8221;<\/p>\n<p>Before scanning, turn on rootkit detection so Malwarebytes can find even the most hidden threats. Click the <strong>Settings<\/strong> gear icon on the left side of the screen.\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"842\" height=\"600\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM8.jpg\" alt=\"\" class=\"wp-image-285942\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM8.jpg 842w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM8-300x214.jpg 300w\" sizes=\"(max-width: 842px) 100vw, 842px\" \/><\/figure>\n<\/p>\n\n\n\n<p>In the settings menu, find &#8220;<strong>Scan for rootkits<\/strong>&#8221; and click the toggle so it turns blue.\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"841\" height=\"600\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM9.jpg\" alt=\"\" class=\"wp-image-285943\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM9.jpg 841w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM9-300x214.jpg 300w\" sizes=\"(max-width: 841px) 100vw, 841px\" \/><\/figure>\n <\/p>\n\n\n\n<p>Done? Click &#8220;<strong>Dashboard<\/strong>&#8221; in the left pane to return to the main screen.\n\n <\/p><\/li>\n\n\n\n<li><p class=\"mwt_quick_overview\">Start the Scan<\/p> <p>Click the blue <strong>Scan<\/strong> button. Malwarebytes will automatically update its virus database and start checking your computer for malware.<\/p>\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"849\" height=\"600\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM10.jpg\" alt=\"\" class=\"wp-image-285941\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM10.jpg 849w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM10-300x212.jpg 300w\" sizes=\"(max-width: 849px) 100vw, 849px\" \/><\/figure>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Wait for the Scan to Finish<\/p>\n<p>The scan checks your entire system for browser hijackers and other malicious programs, so it can take several minutes. Feel free to do something else \u2014 just check back occasionally to see the progress.<\/p>\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"842\" height=\"600\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM11.jpg\" alt=\"\" class=\"wp-image-285944\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM11.jpg 842w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM11-300x214.jpg 300w\" sizes=\"(max-width: 842px) 100vw, 842px\" \/><\/figure>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Quarantine the Detected Threats<\/p>\n<p>When the scan is done, you&#8217;ll see a list of everything Malwarebytes found \u2014 malware, adware, and potentially unwanted programs. Click the &#8220;<strong>Quarantine<\/strong>&#8221; button to remove all of them at once.<\/p>\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"844\" height=\"600\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM12.jpg\" alt=\"\" class=\"wp-image-285945\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM12.jpg 844w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM12-300x213.jpg 300w\" sizes=\"(max-width: 844px) 100vw, 844px\" \/><\/figure>\n\n\n<p>Malwarebytes will now remove the malicious files and registry entries and move them safely into quarantine.\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"842\" height=\"600\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM13.jpg\" alt=\"\" class=\"wp-image-285946\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM13.jpg 842w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM13-300x214.jpg 300w\" sizes=\"(max-width: 842px) 100vw, 842px\" \/><\/figure>\n <\/p><\/li>\n\n\n\n<li>\n  <p class=\"mwt_quick_overview\">Restart Your Computer<\/p>\n  <p>Some threats can only be fully removed after a reboot. If Malwarebytes asks you to restart, click <strong>Yes<\/strong>. Once you&#8217;re logged back in, your PC is clean and you can continue with the next steps in this guide.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"844\" height=\"600\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM14.jpg\" alt=\"\" class=\"wp-image-285947\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM14.jpg 844w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM14-300x213.jpg 300w\" sizes=\"(max-width: 844px) 100vw, 844px\" \/><\/figure>\n<\/li>\n<\/ol>\n\n\n<p class=\"mwt_quick_overview\">4. Check your hardware<\/p><div id=\"mwtad1056769583\" class=\"gas_fallback-ad_360582-ad_309691-placement_360581\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"9971336976\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n<p>Make sure all your hardware is properly installed and functioning correctly:<\/p>\n<p>Check for any loose cables or damaged components. Make sure that all cables are securely connected and that there are no visible signs of damage.<\/p>\n<p>Check all your hardware to ensure that it is properly installed and functioning correctly. To do this, open the Device Manager as seen below, then check your RAM, hard drive, graphics card, and any other hardware components.<\/p><div id=\"mwtad3020396414\" class=\"gas_fallback-ad_360567-ad_309691-placement_360771\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"6224621518\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n\n\n<ol class=\"wp-block-list\">\n<li>\n<p class=\"mwt_quick_overview\">Open Device Manager.<\/p>\n<p>To access the Device Manager, type &#8220;<strong>devmgmt.msc<\/strong>&#8221; into the search bar on the Start menu and select &#8220;<strong>Device Manager<\/strong>&#8221; from the list of results.<\/p>\n<figure><img decoding=\"async\" class=\"size-full wp-image-160308 alignnone\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/12\/Device-manager-open.jpg\" alt=\"Open Device Manager\" width=\"800\" height=\"630\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/12\/Device-manager-open.jpg 800w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/12\/Device-manager-open-300x236.jpg 300w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/figure><p><\/p>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Find hardware devices that work properly.<\/p>\n<p>In the Device Manager, you can view a list of all the hardware devices connected to your computer and check for any errors or issues. If you see a yellow exclamation point next to a device, it may indicate a problem with that device. You can right-click on the device and select &#8220;Update driver&#8221; or &#8220;Troubleshoot&#8221; to try and fix any issues.<\/p>\n<figure><img decoding=\"async\" class=\"size-full wp-image-160309 alignnone\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/12\/Device-Manager.jpg\" alt=\"Find Hardware Issues\" width=\"800\" height=\"586\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/12\/Device-Manager.jpg 800w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/12\/Device-Manager-300x220.jpg 300w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/figure><p><\/p>\n<\/li>\n<\/ol>\n\n\n<p class=\"mwt_quick_overview\">5. Check your PC&#8217;s temperature<\/p>\n<p>Overheating can cause crashes. Make sure your PC has proper ventilation and consider using a cooling pad if you are using a laptop. There are a few different ways you can check your PC&#8217;s temperature:<\/p>\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Use a third-party software tool<\/strong>: There are many software programs available that can monitor your PC&#8217;s temperature and other hardware characteristics. Some popular options include <a href=\"https:\/\/www.almico.com\/speedfan.php\" data-type=\"URL\" data-id=\"https:\/\/www.almico.com\/speedfan.php\" target=\"_blank\" rel=\"noopener\">SpeedFan<\/a> and <a href=\"https:\/\/www.hwinfo.com\/\" data-type=\"URL\" data-id=\"https:\/\/www.hwinfo.com\/\" target=\"_blank\" rel=\"noopener\">HWiNFO<\/a>. These programs can display real-time temperature readings for your CPU, GPU, and other components, and may also provide alerts if the temperature exceeds a certain threshold.<\/li>\n\n\n\n<li><strong>Check your BIOS or UEFI<\/strong>: Many motherboards allow you to view the temperature of various components in the BIOS or UEFI. To access these settings, you will need to restart your PC and press the appropriate key to enter the BIOS or UEFI (usually Del or F2). Once you are in the BIOS or UEFI, look for a menu option that allows you to view hardware information, and check the temperature readings there.<\/li>\n\n\n\n<li><strong>Use a hardware thermometer<\/strong>: If you want to get a more accurate reading of your PC&#8217;s temperature, you can use a hardware thermometer. These devices are available in a variety of form factors, including probes that you can insert into specific components, and sensors that you can attach to the outside of your PC.<\/li>\n<\/ul>\n\n\n<p class=\"mwt_quick_overview\">6. Repair any corrupt files.<\/p><div id=\"mwtad1260914755\" class=\"gas_fallback-ad_360571-ad_309691-placement_360772\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"5867729999\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n<p> Corrupt files can cause crashes. Run the System File Checker (SFC) tool to check for and fix any corrupt files.<\/p>\n\n\n<p class=\"wp-block-paragraph\">The SFC tool scans all protected system files on your computer and replaces any files that are corrupt or damaged with a cached copy that is stored in a compressed folder at %WinDir%\\System32\\dllcache. By running the SFC tool, you can help ensure that your system is functioning properly and fix any issues.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>\n<p class=\"mwt_quick_overview\">Open Command Prompt as Administrator.<\/p>\n<p>To open the Command Prompt as an administrator in Windows, type &#8220;<strong>cmd<\/strong>&#8221; in the search bar and then right-click on the <strong>Command Prompt<\/strong> result and select &#8220;<strong>Run as administrator<\/strong>&#8221; as shown in the image below.<br \/><img decoding=\"async\" class=\"size-full wp-image-159165 alignnone\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/12\/CMD-as-Admin.jpg\" alt=\"Run CMD As Administrator\" width=\"800\" height=\"574\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/12\/CMD-as-Admin.jpg 800w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/12\/CMD-as-Admin-300x215.jpg 300w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><br \/>A User Account Control (UAC) prompt will appear asking for permission to allow the program to run. Click &#8220;Yes&#8221;.<\/p>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Type &#8220;sfc \/scannow&#8221;.<\/p>\n<p>You will now be presented with a black screen called the &#8216;Administrator: Command Prompt&#8217;. On this screen, type &#8220;<strong>sfc \/scannow<\/strong>&#8221; to scan for and repair any corrupt system files.<br \/><img decoding=\"async\" class=\"size-full wp-image-160291 alignnone\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/12\/CMD-scannow.jpg\" alt=\"sfc \/scannow\" width=\"800\" height=\"438\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/12\/CMD-scannow.jpg 800w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2022\/12\/CMD-scannow-300x164.jpg 300w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Restart your computer.<\/p>\n<p>Restart your computer if sfc \/scannow repaired files. System File Checker may or may not prompt you to restart but even if it doesn&#8217;t, you should restart anyway.<\/p>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Run again sfc \/scannow.<\/p>\n<p>Run again sfc \/scannow to check if the files were repaired.<\/p>\n<\/li>\n<\/ol>\n\n\n<p class=\"mwt_quick_overview\">7. Check for faulty software.<\/p><div id=\"mwtad442268427\" class=\"gas_fallback-ad_360576-ad_309691-placement_360773\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"6594472392\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n<p>If you recently installed any new software, try uninstalling it to see if it is causing the issue.<\/p>\n\n<div class=\"su-tabs su-tabs-style-default su-tabs-mobile-stack\" data-active=\"1\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-tabs-nav\"><span class=\"\" data-url=\"\" data-target=\"blank\" tabindex=\"0\" role=\"button\">Windows 11<\/span><span class=\"\" data-url=\"\" data-target=\"blank\" tabindex=\"0\" role=\"button\">Windows 10<\/span><span class=\"\" data-url=\"\" data-target=\"blank\" tabindex=\"0\" role=\"button\">Windows 8<\/span><span class=\"\" data-url=\"\" data-target=\"blank\" tabindex=\"0\" role=\"button\">Windows 7<\/span><\/div><div class=\"su-tabs-panes\"><div class=\"su-tabs-pane su-u-clearfix su-u-trim\" data-title=\"Windows 11\">\n<ol class=\"mwt_detailed_steps\">\n<li>\n<p class=\"mwt_quick_overview\">Press the Windows key + I on your keyboard to open the Settings app.<\/p>\n<p>First, open Windows Settings by pressing <em>Windows+I<\/em> on your keyboard. You can also right-click your <strong>Start<\/strong> button and select \u201c<strong>Settings<\/strong>\u201d from the list.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-129326\" title=\"Right-Click the Start button then select on Settings\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2021\/10\/Windows-11-Settings-Option.jpg\" alt=\"Windows 11 Open Settings\" width=\"565\" height=\"500\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2021\/10\/Windows-11-Settings-Option.jpg 565w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2021\/10\/Windows-11-Settings-Option-300x265.jpg 300w\" sizes=\"(max-width: 565px) 100vw, 565px\" \/><\/li>\n<li>\n<p class=\"mwt_quick_overview\">In the Settings app, click on &#8220;Apps&#8221; and then &#8220;Apps &amp; features&#8221;.<\/p>\n<p>When Settings opens, click \u201c<strong>Apps<\/strong>\u201d in the sidebar, then select \u201c<strong>Apps &amp; Features<\/strong>\u201d.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-129325\" title=\" Click on Apps then select Apps and Features\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2021\/10\/Windows-11-Apps.jpg\" alt=\"Windows 11 Apps and Feature\" width=\"900\" height=\"493\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2021\/10\/Windows-11-Apps.jpg 900w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2021\/10\/Windows-11-Apps-300x164.jpg 300w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/><\/li>\n<li>\n<p class=\"mwt_quick_overview\">Find the program in the list of installed apps and uninstall it.<\/p>\n<p>In <em>Apps &amp; Features<\/em> settings, scroll down to the app list and search for the program you want to uninstall. To make things easier, you can sort all installed programs by their installation date. To do this, click &#8220;Sort by&#8221; and select &#8220;Install date&#8221;.<br \/>\nLook out for suspicious programs that could be behind all the drama \u2013 anything you don\u2019t remember downloading or that doesn\u2019t sound like a genuine program. When you find a program, click the <em>three dots<\/em> button beside it and select \u201c<strong>Uninstall<\/strong>\u201d in the menu that appears.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-129347\" title=\"Uninstall program from Windows 11\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2021\/10\/Uninstall-Malicious-Apps-from-Windows-11-1.jpg\" alt=\"Windows 11 Uninstall program\" width=\"800\" height=\"433\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2021\/10\/Uninstall-Malicious-Apps-from-Windows-11-1.jpg 800w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2021\/10\/Uninstall-Malicious-Apps-from-Windows-11-1-300x162.jpg 300w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<\/li>\n<li>\n<p class=\"mwt_quick_overview\">Follow the prompts to uninstall the program.<\/p>\n<p>In the next message box, confirm the uninstall process by clicking on <strong>Uninstall<\/strong>, then follow the prompts to uninstall the program.<br \/>\nMake sure to read all of the prompts carefully, because some programs try to sneak things in hoping that you won&#8217;t read them closely.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-129323\" title=\"Complete the Uninstall process\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2021\/10\/Remove-Malicious-Apps-Windows-11-Confirm.jpg\" alt=\"Windows 11 Confirm Uninstall\" width=\"800\" height=\"434\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2021\/10\/Remove-Malicious-Apps-Windows-11-Confirm.jpg 800w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2021\/10\/Remove-Malicious-Apps-Windows-11-Confirm-300x163.jpg 300w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/li>\n<\/ol>\n<\/div>\n<div class=\"su-tabs-pane su-u-clearfix su-u-trim\" data-title=\"Windows 10\">\n<ol class=\"mwt_detailed_steps\">\n<li>\n<p class=\"mwt_quick_overview\">Press the Windows key + I on your keyboard to open the Settings app.\n<\/p>\n<p>Press the Windows key + I on your keyboard to open the Settings app. You can also ope the Settings app by clicking the Start button on the taskbar, then select &#8220;<strong>Settings<\/strong>&#8221; (gear icon).<br \/>\n<img decoding=\"async\" class=\"size-full wp-image-105474 alignnone\" title=\"Click the Start button then click on Settings\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/04\/settings.jpg\" alt=\"Windows 10: Click the Start button then click on Settings\" width=\"700\" height=\"494\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/04\/settings.jpg 700w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/04\/settings-300x212.jpg 300w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/li>\n<li>\n<p class=\"mwt_quick_overview\">In the Settings app, click on &#8220;Apps&#8221;.<\/p>\n<p>When the &#8220;<em>Windows Settings<\/em>&#8221; window opens, click on &#8220;<strong>Apps<\/strong>&#8220;. By default, it should open &#8220;<strong>Apps and Features<\/strong>&#8221; but if it doesn\u2019t, select it from the list on the left.<br \/>\n<img decoding=\"async\" class=\"size-full wp-image-105472 alignnone\" title=\"Windows 10: Click on Apps\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/04\/apps.jpg\" alt=\"Windows 10: Click on Apps\" width=\"700\" height=\"501\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/04\/apps.jpg 700w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/04\/apps-300x215.jpg 300w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/li>\n<li>\n<p class=\"mwt_quick_overview\">Find the program in the list of installed apps and uninstall it.<\/p>\n<p>In <em>Apps &amp; Features<\/em> settings, scroll down to the app list and search for unknown or suspicious programs. To make things easier, you can sort all installed programs by their installation date. To do this, click &#8220;Sort by&#8221; and select &#8220;Install date&#8221;.<br \/>\nLook out for any suspicious program that could be behind all the drama \u2013 anything you don\u2019t remember downloading or that doesn\u2019t sound like a genuine program. When you find a program, click on it and select \u201c<strong>Uninstall<\/strong>\u201d in the menu that appears.<br \/>\n<img decoding=\"async\" class=\"size-full wp-image-105475 alignnone\" title=\"Uninstall malware from Windows\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/04\/uninstall.jpg\" alt=\"Windows 10: Uninstall malware from Windows\" width=\"700\" height=\"503\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/04\/uninstall.jpg 700w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/04\/uninstall-300x216.jpg 300w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/p>\n<div class=\"mt_noteb\">If you have checked your computer for programs and did not find any, you can proceed with the next step in this guide.<\/div>\n<\/li>\n<li>\n<p class=\"mwt_quick_overview\">Follow the prompts to uninstall the program.\n<\/p>\n<p>In the next message box, confirm the uninstall process by clicking on <strong>Uninstall<\/strong>, then follow the prompts to uninstall the program.<br \/>\nMake sure to read all of the prompts carefully, because some programs try to sneak things in hoping that you won&#8217;t read closely.<br \/>\n<img decoding=\"async\" class=\"size-full wp-image-105473 alignnone\" title=\"Follow the on-screen prompts to uninstall malware\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/04\/Complete-the-uninstall-Windows-10.jpg\" alt=\"Windows 10: Complete the uninstall process\" width=\"700\" height=\"501\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/04\/Complete-the-uninstall-Windows-10.jpg 700w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/04\/Complete-the-uninstall-Windows-10-300x215.jpg 300w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/li>\n<\/ol>\n<\/div>\n<div class=\"su-tabs-pane su-u-clearfix su-u-trim\" data-title=\"Windows 8\">\n<ol class=\"mwt_detailed_steps_tab\">\n<li>\n<p class=\"mwt_quick_overview\">Go to &#8220;Program and Features&#8221;.<\/p>\n<p>Right-click on the <strong>Start<\/strong> button in the taskbar, then select <strong>&#8220;Programs and Features&#8221;<\/strong>. This will take you directly to your list of installed programs.<br \/>\n<img decoding=\"async\" class=\"size-full wp-image-105481 alignnone\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/04\/Windows-8-1-Programs-and-Features.jpg\" alt=\"Right click on Start and select Programs and Features\" width=\"408\" height=\"452\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/04\/Windows-8-1-Programs-and-Features.jpg 408w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/04\/Windows-8-1-Programs-and-Features-271x300.jpg 271w\" sizes=\"(max-width: 408px) 100vw, 408px\" \/><\/li>\n<li>\n<p class=\"mwt_quick_overview\">Search for program and uninstall it.<\/p>\n<p>The <em>&#8220;Programs and Features&#8221;<\/em>&nbsp;screen will be displayed with a list of all the programs installed on your computer. Scroll through the list until you find any unknown or suspicious&nbsp;program, then <strong>click to highlight it<\/strong>, then click the <strong>&#8220;Uninstall&#8221;<\/strong> button.<br \/>\nLook out for any suspicious program that could be behind all the drama \u2013 anything you don\u2019t remember downloading or that doesn\u2019t sound like a genuine program. <\/p>\n<div class=\"mt_noteb\">If you have checked your computer for programs and did not find any, you can proceed with the next step in this guide.\n<\/div>\n<p><img decoding=\"async\" class=\"size-full wp-image-105480\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/04\/Uninstall-Programs-in-Windows-8.jpg\" alt=\"Select program then click on Uninstall\" width=\"653\" height=\"457\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/04\/Uninstall-Programs-in-Windows-8.jpg 653w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/04\/Uninstall-Programs-in-Windows-8-300x210.jpg 300w\" sizes=\"(max-width: 653px) 100vw, 653px\" \/><\/li>\n<li>\n<p class=\"mwt_quick_overview\">Follow the on-screen prompts to uninstall program.<\/p>\n<p>In the next message box, confirm the uninstall process by clicking on <strong>Yes<\/strong>, then follow the prompts to uninstall program. Make sure to read all of the prompts carefully, because some programs try to sneak things in hoping that you won&#8217;t read closely.<\/li>\n<\/ol>\n<\/div>\n<div class=\"su-tabs-pane su-u-clearfix su-u-trim\" data-title=\"Windows 7\">\n<ol class=\"mwt_detailed_steps_tab\">\n<li>\n<p class=\"mwt_quick_overview\">Open the &#8220;Control Panel&#8221;.<\/p>\n<p>Click on the &#8220;<strong>Start<\/strong>&#8221; button, then click on &#8220;<strong>Control Panel<\/strong>&#8220;.<br \/>\n<img decoding=\"async\" class=\"size-full wp-image-105479 alignnone\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/04\/windows-7-start-menu-control-panel.jpg\" alt=\"Windows 7 go to Control Panel\" width=\"346\" height=\"442\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/04\/windows-7-start-menu-control-panel.jpg 346w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/04\/windows-7-start-menu-control-panel-235x300.jpg 235w\" sizes=\"(max-width: 346px) 100vw, 346px\" \/><\/li>\n<li>\n<p class=\"mwt_quick_overview\">Click on &#8220;Uninstall a Program&#8221;.<\/p>\n<p>When the <em>&#8220;Control Panel&#8221;<\/em> appears, click on <strong>&#8220;Uninstall a Program&#8221;<\/strong> from the <em>Programs<\/em> category.<br \/>\n<img decoding=\"async\" class=\"size-full wp-image-105478 alignnone\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/04\/uninstall-a-program-windows-7.jpg\" alt=\"Select Uninstall program from Control Panel\" width=\"557\" height=\"298\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/04\/uninstall-a-program-windows-7.jpg 557w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/04\/uninstall-a-program-windows-7-300x161.jpg 300w\" sizes=\"(max-width: 557px) 100vw, 557px\" \/><\/li>\n<li>\n<p class=\"mwt_quick_overview\">Search for programs and uninstall them.<\/p>\n<p>The <em>&#8220;Programs and Features&#8221;<\/em>&nbsp;screen will be displayed with a list of all the programs installed on your computer. Scroll through the list until you find any suspicious or unknown program, then <strong>click to highlight it<\/strong>, then click the <strong>&#8220;Uninstall&#8221;<\/strong> button.<br \/>\nLook out for any suspicious program that could be behind all the drama \u2013 anything you don\u2019t remember downloading or that doesn\u2019t sound like a genuine program.<br \/>\n<img decoding=\"async\" class=\"size-full wp-image-105477 alignnone\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/04\/uninstall-Windows-7-Programs.jpg\" alt=\"Uninstall malware from Windows 7\" width=\"614\" height=\"398\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/04\/uninstall-Windows-7-Programs.jpg 614w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/04\/uninstall-Windows-7-Programs-300x194.jpg 300w\" sizes=\"(max-width: 614px) 100vw, 614px\" \/><\/li>\n<li>\n<p class=\"mwt_quick_overview\">Follow the on-screen prompts to uninstall program.<\/p>\n<p>In the next message box, confirm the uninstall process by clicking on <strong>Yes<\/strong>, then follow the prompts to uninstall program. Make sure to read all of the prompts carefully, because some programs try to sneak things in hoping that you won&#8217;t read closely.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n\n\n<p>If you are experiencing difficulty while attempting to uninstall a program, you can use <strong><a title=\"Download Revo Uninstaller\" href=\"https:\/\/malwaretips.com\/blogs\/get-revo-uninstaller\/\" target=\"_blank\" rel=\"noopener noreferrer\">Revo Uninstaller<\/a><\/strong> to completely remove the program from your computer.<\/p>\n\n<p class=\"mwt_quick_overview\">8. Try a system restore.<\/p>\n<p>If you have a restore point saved, you can try using it to revert your system to a previous state. This may fix the issue if it was caused by a recent change. To do a system restore follow these steps:<\/p>\n\n\n<ol class=\"wp-block-list\">\n<li>Press the Windows key + S to open the Search menu.<\/li>\n\n\n\n<li>Type &#8220;system restore&#8221; into the search bar and click the &#8220;Create a restore point&#8221; result.<br \/><img decoding=\"async\" class=\"size-full wp-image-161415 alignnone\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2023\/01\/Restore-1.jpg\" alt=\"Restore Step 1\" width=\"800\" height=\"705\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2023\/01\/Restore-1.jpg 800w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2023\/01\/Restore-1-300x264.jpg 300w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/li>\n\n\n\n<li>Click the &#8220;System Restore&#8221; button.<br \/><img decoding=\"async\" class=\"size-full wp-image-161416 alignnone\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2023\/01\/Restore-2.jpg\" alt=\"Restore Step 2\" width=\"500\" height=\"507\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2023\/01\/Restore-2.jpg 500w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2023\/01\/Restore-2-296x300.jpg 296w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/li>\n\n\n\n<li>In the System Restore window, click &#8220;Next.&#8221;<br \/><img decoding=\"async\" class=\"size-full wp-image-161417 alignnone\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2023\/01\/restore-3.jpg\" alt=\"Restore Step 3\" width=\"800\" height=\"633\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2023\/01\/restore-3.jpg 800w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2023\/01\/restore-3-300x237.jpg 300w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/li>\n\n\n\n<li>Select a restore point from the list and click &#8220;Next.&#8221; A restore point is a saved state of your system that you can use to revert your system to a previous state. Make sure to select a restore point that was created before you started experiencing problems.<\/li>\n\n\n\n<li>Click &#8220;Finish&#8221; to begin the restore process. Your PC will restart and the restore process will begin. This may take several minutes to complete.\n<img decoding=\"async\" class=\"alignnone size-full wp-image-161418\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2023\/01\/restore-5.jpg\" alt=\"Restore Step 5\" width=\"800\" height=\"632\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2023\/01\/restore-5.jpg 800w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2023\/01\/restore-5-300x237.jpg 300w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/li>\n\n\n\n<li>When the restore is complete, your PC will restart again. You may need to adjust your settings and reinstall any software that was installed after the restore point was created.<\/li>\n<\/ol>\n\n\n<p class=\"mwt_quick_overview\">9. Run a memory test<\/p>\n<div id=\"mwtad1585894185\" class=\"gas_fallback-ad_360584-ad_309691-placement_360775\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"3952847241\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><p> A faulty RAM module can cause random crashes. Run a memory test to check for any issues with your RAM.  To run a memory test, follow these steps:<\/p>\n\n\n<ol class=\"wp-block-list\">\n<li>Press the <strong>Windows key + R<\/strong> to open the <strong>Run<\/strong> dialog.<\/li>\n\n\n\n<li>Type &#8220;mdsched.exe&#8221; into the Run dialog and press Enter. This will launch the Windows Memory Diagnostic tool.\n<figure><img decoding=\"async\" class=\"size-full wp-image-161407 alignnone\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2023\/01\/mdsched.exe-run-box.jpg\" alt=\"mdsched.exe run box\" width=\"500\" height=\"284\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2023\/01\/mdsched.exe-run-box.jpg 500w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2023\/01\/mdsched.exe-run-box-300x170.jpg 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/figure><p><\/p>\n<\/li>\n\n\n\n<li>You will be asked whether you want to restart your PC and run the test immediately or schedule the test to run the next time you start your PC. Choose the option you prefer and click &#8220;OK&#8221;.\n<p><img decoding=\"async\" class=\"size-full wp-image-161412 alignnone\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2023\/01\/Windows-Memory-Diagnostic-tool.jpg\" alt=\"Windows Memory Diagnostic tool\" width=\"500\" height=\"382\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2023\/01\/Windows-Memory-Diagnostic-tool.jpg 500w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2023\/01\/Windows-Memory-Diagnostic-tool-300x229.jpg 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><br \/>If you choose to run the test immediately, your PC will restart and the test will begin. The test will run automatically and may take several minutes to complete.<\/p>\n<ul class=\"wp-block-list\">\n<li>If the test finds any errors, it will display a message indicating the type and location of the error. You may need to replace your RAM if the test finds any errors.<\/li>\n\n\n\n<li>If the test completes without finding any errors, it will display a message indicating that the test has completed successfully.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n<p class=\"mwt_quick_overview\">Consider a clean install.<\/p>\n<p>If none of the above solutions work, you may need to perform a clean install of your operating system. This will erase all your data, so be sure to backup any important files before proceeding. In this process, you will erase all the data on your PC and install a fresh copy of the operating system. Here is a step-by-step guide on how to do a clean install of Windows<\/p>\n\n<ol>\n \t<li>Back up your data: Before you begin, it is important to backup any important files and data that you don&#8217;t want to lose. A clean install will erase all your data, so make sure to backup any documents, photos, music, and other files that you want to keep.<\/li>\n \t<li>Download the Windows 11 installation media: You will need a copy of the Windows 11 installation media to perform a clean install. You can download the media from Microsoft&#8217;s website or create a bootable USB drive or DVD using the media creation tool.<\/li>\n \t<li>Boot from the installation media: Restart your PC and press the appropriate key to enter the boot menu (usually Del or F2). From the boot menu, select the option to boot from the installation media.<\/li>\n \t<li>Follow the prompts to install Windows: The installation process will guide you through the steps to install Windows 11. You will need to accept the license terms, select the installation location, and choose your settings.<\/li>\n \t<li>Reinstall your applications and restore your data: After the installation is complete, you will need to reinstall any applications that you want to use, and restore your data from the backups you made in step 1.<\/li>\n<\/ol>\n\n<p>I hope these steps help! If you are still experiencing crashes after trying these solutions, it may be a good idea to seek additional assistance or take your PC to a professional repair shop.<\/p>","protected":false},"excerpt":{"rendered":"<p>There are many potential causes of a PC crash, and it can be frustrating when it occurs unexpectedly. A crash can be caused by a variety of factors, including hardware issues, software bugs, and malware. &#8230; <\/p>\n<p class=\"read-more-container\"><a title=\"Fix Random PC Crashes: 10 Steps to Identify and Fix Issues\" class=\"read-more button\" href=\"https:\/\/malwaretips.com\/blogs\/fix-random-pc-crashes-10-steps-to-identify-and-fix-issues\/#more-161274\" aria-label=\"Read more about Fix Random PC Crashes: 10 Steps to Identify and Fix Issues\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":161275,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-161274","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-guides","masonry-post","generate-columns","tablet-grid-50","mobile-grid-100","grid-parent","grid-50","resize-featured-image"],"_links":{"self":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/posts\/161274","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/comments?post=161274"}],"version-history":[{"count":0,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/posts\/161274\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/media\/161275"}],"wp:attachment":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/media?parent=161274"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/categories?post=161274"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/tags?post=161274"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}