{"id":169763,"date":"2023-03-11T10:55:09","date_gmt":"2023-03-11T10:55:09","guid":{"rendered":"https:\/\/malwaretips.com\/blogs\/?p=169763"},"modified":"2023-03-11T10:55:10","modified_gmt":"2023-03-11T10:55:10","slug":"financial-assistance-department-email-scam","status":"publish","type":"post","link":"https:\/\/malwaretips.com\/blogs\/financial-assistance-department-email-scam\/","title":{"rendered":"Financial Assistance Department Email Scam &#8211; Explained"},"content":{"rendered":"<p>Are you receiving emails or text messages from the Financial Assistance Department asking you to call a number such as 855.931.6463, 833-674-2425, 855-783-7658, 855.653.8686, and 855-919-6396? If so, you are the target of a scam.<\/p><div id=\"mwtad1365748831\" class=\"gas_fallback-ad_309684--placement_360520\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"3957935887\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n<p><img decoding=\"async\" class=\"aligncenter size-large wp-image-169764\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2023\/03\/Financial-Assistance-Department-Scam-Email-855-931-6463-1024x180.jpg\" alt=\"Financial Assistance Department Scam Email - 855-931-6463\" width=\"1024\" height=\"180\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2023\/03\/Financial-Assistance-Department-Scam-Email-855-931-6463-1024x180.jpg 1024w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2023\/03\/Financial-Assistance-Department-Scam-Email-855-931-6463-300x53.jpg 300w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2023\/03\/Financial-Assistance-Department-Scam-Email-855-931-6463-1536x270.jpg 1536w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2023\/03\/Financial-Assistance-Department-Scam-Email-855-931-6463-2048x361.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<div id=\"mwtad2020431580\" class=\"gas_fallback-ad_309746-ad_309691-placement_360521\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"4456629336\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><h2 class=\"mt_title\">What is the Financial Assistance Department email?<\/h2>\n<p>The Financial Assistance Department scam email claims that the recipient&#8217;s application for financial assistance has been approved for up to $37,000 and provides several phone numbers to call for more information.<\/p>\n<p>The phone numbers provided in the email, including 855.931.6463, 833-674-2425, 855-783-7658, 855.653.8686, and 855-919-6396, are not legitimate and have been set up by scammers to trick people into giving out their personal information or money. It is crucial to be aware of the red flags of this scam to avoid becoming a victim.<\/p><div id=\"mwtad1442994644\" class=\"gas_fallback-ad_381396-ad_309691-placement_360566\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"1471373341\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n<p>One of the main indications that this is a scam is the lack of detail in the email. The Financial Assistance Department is not specified as a governmental agency or a private entity, and there is no clear information on how the recipient&#8217;s application was approved. Additionally, the email does not contain any reference numbers or case numbers that could help identify the legitimacy of the application.<\/p>\n<p>The scam email uses the urgency of the financial hardship and approval to pressure the recipient into calling the phone number. This urgency and pressure are classic tactics of scammers who want to catch individuals off-guard and take advantage of their vulnerability. If the victim calls the phone number, the scammer will most likely ask for personal information, such as social security numbers, bank account details, or credit card numbers. This information can then be used to commit identity theft or other types of fraud.<\/p>\n<p>Here is what a typical Financial Assistance Department scam message looks like:<\/p><div id=\"mwtad2677999637\" class=\"gas_fallback-ad_309686-ad_309691-placement_360569\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"6935453015\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n<blockquote>\n<p>I \u202d\u202aam\u202d\u202a r\u202d\u202aeach\u202d\u202aing\u202d\u202a\u202d\u202a o\u202d\u202au\u202d\u202at\u202d\u202a from\u202d\u202a th\u202d\u202a\u202d\u202a\u202d\u202ae F\u202d\u202a\u202d\u202ainanci\u202d\u202aal\u202d\u202a Assis\u202d\u202atan\u202d\u202ac\u202d\u202ae \u202d\u202aDepa\u202d\u202ar\u202d\u202at\u202d\u202ame\u202d\u202ant\u202d\u202a,\u202d\u202a whe\u202d\u202a\u202d\u202are\u202d\u202a I \u202d\u202a\u202d\u202a\u202d\u202aha\u202d\u202a\u202d\u202a\u202d\u202ave \u202d\u202abeen\u202d\u202a as\u202d\u202asig\u202d\u202a\u202d\u202an\u202d\u202ae\u202d\u202ad\u202d\u202a to\u202d\u202a a\u202d\u202a\u202d\u202ass\u202d\u202ais\u202d\u202at \u202d\u202aw\u202d\u202ai\u202d\u202ath \u202d\u202ay\u202d\u202ao\u202d\u202au\u202d\u202ar\u202d\u202a r\u202d\u202ae\u202d\u202ac\u202d\u202aen\u202d\u202a\u202d\u202at ap\u202d\u202aplicat\u202d\u202aion \u202d\u202afor ha\u202d\u202ar\u202d\u202a\u202d\u202ads\u202d\u202ahip\u202d\u202a a\u202d\u202as\u202d\u202as\u202d\u202ai\u202d\u202a\u202d\u202ast\u202d\u202a\u202d\u202aa\u202d\u202ance. I\u202d\u202a h\u202d\u202aav\u202d\u202a\u202d\u202ae \u202d\u202ar\u202d\u202ae\u202d\u202av\u202d\u202aie\u202d\u202aw\u202d\u202a\u202d\u202a\u202d\u202ae\u202d\u202ad\u202d\u202a yo\u202d\u202aur\u202d\u202a \u202d\u202aa\u202d\u202applicat\u202d\u202aion\u202d\u202a \u202d\u202aa\u202d\u202an\u202d\u202a\u202d\u202ad\u202d\u202a a\u202d\u202am\u202d\u202a pl\u202d\u202ae\u202d\u202a\u202d\u202aa\u202d\u202ase\u202d\u202ad\u202d\u202a\u202d\u202a t\u202d\u202a\u202d\u202ao\u202d\u202a \u202d\u202ai\u202d\u202anfo\u202d\u202arm\u202d\u202a \u202d\u202ayo\u202d\u202a\u202d\u202au t\u202d\u202ah\u202d\u202a\u202d\u202aat\u202d\u202a \u202d\u202ay\u202d\u202ao\u202d\u202au\u202d\u202a h\u202d\u202aave \u202d\u202ab\u202d\u202ae\u202d\u202ae\u202d\u202an\u202d\u202a\u202d\u202a \u202d\u202aa\u202d\u202appro\u202d\u202aved\u202d\u202a \u202d\u202a\u202d\u202afor\u202d\u202a u\u202d\u202a\u202d\u202ap t\u202d\u202ao\u202d\u202a $37,00\u202d\u202a0 in\u202d\u202a fina\u202d\u202a\u202d\u202a\u202d\u202a\u202d\u202ancia\u202d\u202a\u202d\u202al su\u202d\u202a\u202d\u202apport.\u202d\u202a O\u202d\u202aur prog\u202d\u202ar\u202d\u202aam\u202d\u202a is d\u202d\u202ae\u202d\u202asig\u202d\u202an\u202d\u202ae\u202d\u202ad to pro\u202d\u202a\u202d\u202av\u202d\u202aid\u202d\u202a\u202d\u202ae u\u202d\u202ani\u202d\u202aqu\u202d\u202ae \u202d\u202ao\u202d\u202a\u202d\u202app\u202d\u202a\u202d\u202ao\u202d\u202ar\u202d\u202a\u202d\u202at\u202d\u202au\u202d\u202an\u202d\u202a\u202d\u202ai\u202d\u202at\u202d\u202aies\u202d\u202a\u202d\u202a\u202d\u202a to\u202d\u202a t\u202d\u202ah\u202d\u202aos\u202d\u202ae f\u202d\u202aa\u202d\u202acing \u202d\u202af\u202d\u202ainancia\u202d\u202al\u202d\u202a d\u202d\u202aif\u202d\u202a\u202d\u202a\u202d\u202afi\u202d\u202acu\u202d\u202altie\u202d\u202as,\u202d\u202a and \u202d\u202aI wou\u202d\u202al\u202d\u202ad\u202d\u202a \u202d\u202ab\u202d\u202a\u202d\u202ae hon\u202d\u202a\u202d\u202a\u202d\u202aor\u202d\u202a\u202d\u202ae\u202d\u202ad t\u202d\u202ao assist y\u202d\u202a\u202d\u202aou\u202d\u202a \u202d\u202ain e\u202d\u202anrol\u202d\u202a\u202d\u202al\u202d\u202ai\u202d\u202a\u202d\u202a\u202d\u202ang.<\/p>\n<p>\u202d\u202a\u202d\u202a\u202d\u202aTo\u202d\u202a t\u202d\u202ah\u202d\u202aa\u202d\u202at \u202d\u202aen\u202d\u202ad\u202d\u202a,\u202d\u202a\u202d\u202a I w\u202d\u202a\u202d\u202aoul\u202d\u202ad li\u202d\u202a\u202d\u202ak\u202d\u202ae to\u202d\u202a sc\u202d\u202ah\u202d\u202ae\u202d\u202a\u202d\u202ad\u202d\u202au\u202d\u202a\u202d\u202ale\u202d\u202a \u202d\u202a\u202d\u202aa \u202d\u202ac\u202d\u202aa\u202d\u202all to\u202d\u202a dis\u202d\u202a\u202d\u202a\u202d\u202acus\u202d\u202a\u202d\u202as t\u202d\u202ahe d\u202d\u202ae\u202d\u202a\u202d\u202atail\u202d\u202as\u202d\u202a\u202d\u202a of t\u202d\u202a\u202d\u202ahe\u202d\u202a\u202d\u202a p\u202d\u202a\u202d\u202ar\u202d\u202aogra\u202d\u202am a\u202d\u202a\u202d\u202a\u202d\u202an\u202d\u202ad\u202d\u202a\u202d\u202a \u202d\u202aanswe\u202d\u202ar\u202d\u202a \u202d\u202aany\u202d\u202a\u202d\u202a q\u202d\u202auesti\u202d\u202aons \u202d\u202a\u202d\u202a\u202d\u202ay\u202d\u202aou m\u202d\u202a\u202d\u202aa\u202d\u202ay \u202d\u202aha\u202d\u202a\u202d\u202ave.\u202d\u202a\u202d\u202a \u202d\u202aI\u202d\u202af\u202d\u202a yo\u202d\u202au\u202d\u202a \u202d\u202aa\u202d\u202a\u202d\u202a\u202d\u202are\u202d\u202a \u202d\u202aav\u202d\u202aai\u202d\u202al\u202d\u202aabl\u202d\u202ae\u202d\u202a,\u202d\u202a\u202d\u202a p\u202d\u202alease \u202d\u202ac\u202d\u202a\u202d\u202aal\u202d\u202a\u202d\u202al m\u202d\u202ae\u202d\u202a \u202d\u202ab\u202d\u202aa\u202d\u202ac\u202d\u202ak \u202d\u202a\u202d\u202aa\u202d\u202a\u202d\u202at\u202d\u202a: 855 931 6463, to sc\u202d\u202ahe\u202d\u202adule \u202d\u202aa \u202d\u202ac\u202d\u202aon\u202d\u202ave\u202d\u202a\u202d\u202an\u202d\u202a\u202d\u202ai\u202d\u202ae\u202d\u202ant \u202d\u202a\u202d\u202at\u202d\u202a\u202d\u202aime\u202d\u202a \u202d\u202af\u202d\u202a\u202d\u202aor \u202d\u202a\u202d\u202ao\u202d\u202a\u202d\u202au\u202d\u202ar\u202d\u202a\u202d\u202a \u202d\u202a\u202d\u202ac\u202d\u202aall. I \u202d\u202a\u202d\u202awill\u202d\u202a \u202d\u202ab\u202d\u202ae ava\u202d\u202a\u202d\u202a\u202d\u202a\u202d\u202ail\u202d\u202a\u202d\u202aa\u202d\u202able\u202d\u202a \u202d\u202a\u202d\u202ad\u202d\u202a\u202d\u202aur\u202d\u202ain\u202d\u202ag\u202d\u202a \u202d\u202an\u202d\u202ao\u202d\u202a\u202d\u202ar\u202d\u202am\u202d\u202a\u202d\u202a\u202d\u202a\u202d\u202aa\u202d\u202a\u202d\u202al \u202d\u202ab\u202d\u202ausines\u202d\u202as \u202d\u202ah\u202d\u202ao\u202d\u202a\u202d\u202aur\u202d\u202a\u202d\u202a\u202d\u202as, \u202d\u202a9 \u202d\u202aAM\u202d\u202a\u202d\u202a\u202d\u202a to 6\u202d\u202a:00 \u202d\u202aPM\u202d\u202a\u202d\u202a\u202d\u202a \u202d\u202a\u202d\u202aPa\u202d\u202ac\u202d\u202aif\u202d\u202aic T\u202d\u202a\u202d\u202aim\u202d\u202a\u202d\u202ae,\u202d\u202a\u202d\u202a \u202d\u202aa\u202d\u202an\u202d\u202ad\u202d\u202a\u202d\u202a w\u202d\u202ail\u202d\u202al\u202d\u202a \u202d\u202ama\u202d\u202a\u202d\u202ak\u202d\u202ae \u202d\u202aeve\u202d\u202ar\u202d\u202ay \u202d\u202a\u202d\u202aef\u202d\u202a\u202d\u202afort to \u202d\u202aacc\u202d\u202aomm\u202d\u202ao\u202d\u202adate your\u202d\u202a\u202d\u202a s\u202d\u202ac\u202d\u202ahe\u202d\u202adu\u202d\u202al\u202d\u202a\u202d\u202ae.<\/p>\n<p>\u202aI \u202d\u202aloo\u202d\u202ak\u202d\u202a\u202d\u202a for\u202d\u202a\u202d\u202award\u202d\u202a t\u202d\u202ao the\u202d\u202a opp\u202d\u202a\u202d\u202a\u202d\u202aor\u202d\u202at\u202d\u202aunity\u202d\u202a\u202d\u202a\u202d\u202a t\u202d\u202ao sp\u202d\u202aea\u202d\u202ak\u202d\u202a with\u202d\u202a y\u202d\u202a\u202d\u202aou \u202d\u202aso\u202d\u202aon\u202d\u202a \u202d\u202aand \u202d\u202ah\u202d\u202aelp \u202d\u202a\u202d\u202ayou\u202d\u202a t\u202d\u202aake\u202d\u202a adv\u202d\u202aa\u202d\u202an\u202d\u202a\u202d\u202atag\u202d\u202a\u202d\u202ae\u202d\u202a of \u202d\u202athis\u202d\u202a\u202d\u202a ex\u202d\u202ac\u202d\u202ai\u202d\u202at\u202d\u202ai\u202d\u202an\u202d\u202ag op\u202d\u202a\u202d\u202ap\u202d\u202ao\u202d\u202artu\u202d\u202a\u202d\u202anity\u202d\u202a. Tha\u202d\u202ank\u202d\u202a\u202d\u202a \u202d\u202ayou\u202d\u202a f\u202d\u202aor\u202d\u202a yo\u202d\u202aur t\u202d\u202aime\u202d\u202a an\u202d\u202ad\u202d\u202a \u202d\u202ac\u202d\u202a\u202d\u202aonsi\u202d\u202ad\u202d\u202a\u202d\u202a\u202d\u202aer\u202d\u202aa\u202d\u202ati\u202d\u202ao\u202d\u202an\u202d\u202a.\u202d\u202a<\/p>\n<p>Sinc\u202d\u202ae\u202d\u202arel\u202d\u202ay\u202d\u202a\u202d\u202a,\u202d\u202a\u202d\u202a\u202d\u202a\u202d\u202a Lin\u202d\u202a\u202d\u202az\u202d\u202ay\u202d\u202a,\u202d\u202a\u202d\u202a\u202d\u202a F\u202d\u202a\u202d\u202ai\u202d\u202an\u202d\u202aanci\u202d\u202a\u202d\u202aal\u202d\u202a\u202d\u202a\u202d\u202a \u202d\u202a\u202d\u202a\u202d\u202a\u202d\u202aA\u202d\u202assi\u202d\u202a\u202d\u202as\u202d\u202ata\u202d\u202a\u202d\u202an\u202d\u202ace\u202d\u202a\u202d\u202a \u202d\u202aDe\u202d\u202a\u202d\u202apa\u202d\u202a\u202d\u202artment<\/p>\n<p>&#8212;&#8212;&#8211;<\/p>\n<p>Dear ~, I hope this email finds you well. I am reaching out from the Financial Assistance Department, where I have been assigned to assist with your recent application for hardship a*sistance. I have reviewed your application and am pleased to inform you that you have been approved for up to $37,000 in financial support.Our program is designed to provide unique opportunities to those facing financial difficulties, and I would be honored to assist you in enrolling. To that end, I would like to schedule a call to discuss the details of the program and answer any questions you may have.If you are available, please call me back at: 83\u200e3.674\u200e.2\u200e42\u200e5 to schedule a convenient time for our call. I will be available during normal business hours, 9 AM to 4:30 PM Pacific Time, and will make every effort to accommodate your schedule. I look forward to the opportunity to speak with you soon and help you take advantage of this exciting opportunity. Thank you for your time and consideration. Sincerely, Goddart Depree &#8211; Financial Assistance Department<\/p>\n<\/blockquote>\n<p>The Financial Assistance Department email is a scam that aims to infect your device with malware to steal your personal and financial information.<\/p>\n<p>If you receive this email, do not respond to it or provide any personal information or money to the scammers. Instead, report the email to the FBI&#8217;s Internet Crime Complaint Center and to the FTC.<\/p>\n<p>If you receive the Financial Assistance Department email or any other suspicious email it is important to take the following steps:<\/p><div id=\"mwtad4028028091\" class=\"gas_fallback-ad_381401-ad_309691-placement_360573\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"5315249587\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n<ol>\n<li>\n<p>Do not open any attachments or click on any links in the email. The attachment or link is likely to contain malware.<\/p>\n<\/li>\n<li>\n<p>Do not provide any personal information. Scammers may ask for personal information, such as your address or credit card information, in order to steal your identity.<\/p>\n<\/li>\n<li>\n<p>Verify the authenticity of the email and the sender.\u00a0<\/p>\n<\/li>\n<li>\n<p>Report the email as spam. This will help to prevent other people from falling victim to the scam.<\/p>\n<\/li>\n<li>\n<p>If you have already opened the attachment, run a full scan on your device with Malwarebytes Anti-Malware.<\/p>\n<\/li>\n<li>\n<p>If you have already provided personal information, contact your bank and credit card companies, and monitor your account for any suspicious activity.<\/p>\n<\/li>\n<\/ol>\n<p>It&#8217;s important to be cautious when receiving emails from unknown or suspicious sources and to take steps to protect yourself from potential scams.<\/p>\n<div id=\"mwtad2313680436\" class=\"gas_fallback-ad_309747-ad_309691-placement_360587\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"9589536513\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><h2 class=\"mt_title\">Is the Financial Assistance Department email real?<\/h2>\n<p>No, and don&#8217;t panic. If you receive the Financial Assistance Department scam email, do not open the attachment or click on any links. Instead, delete the email immediately.<\/p>\n<p>The Financial Assistance Department email is a scam that tries to trick you into clicking on a link or opening an attachment. To make the email more credible, these scammers use fake invoice numbers, renewal dates, official logos, and promotional banners.<\/p><div id=\"mwtad2926901066\" class=\"gas_fallback-ad_381404-ad_309691-placement_381406\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"8735619847\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n\nHere are signs that this email is a scam, even though it looks like it comes from a company you know \u2014 and even uses the company\u2019s logo in the header:\n<ul>\n \t<li>A generic greeting is used in place of a name (eg. \u201ccustomer,\u201d \u201caccount holder,\u201d or \u201cdear\u201d).<\/li>\n \t<li>The sender\u2019s email address is not associated with a legitimate domain name<\/li>\n \t<li>The email invites you to click on a link to resolve an issue. Most reputable organizations will not ask users to disclose sensitive information (e.g. credit card numbers) by clicking on a link.<\/li>\n \t<li>There is a time limit or uncharacteristic sense of urgency<\/li>\n \t<li>Poor grammar, spelling, and sentence structure may hint that an email is not from a reputable source.<\/li>\n<\/ul>\nWhile real companies might communicate with you by email, legitimate companies won\u2019t email or text message you with a link to login or update your account. Phishing emails can often have real consequences for people who give scammers their information, including identity theft.\n\n<div id=\"mwtad3633629166\" class=\"gas_fallback-ad_309748-ad_309691-placement_360588\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"3906789406\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><h2 class=\"mt_title\">What should I do now?<\/h2>\n<p>We recommend that you ignore the content of the Financial Assistance Department email and delete it from your Inbox.<br \/>If you have downloaded any attachments or clicked on any links from this email, or if you suspect that your computer might be infected with malware, you can follow the below steps to scan your device for malware with Malwarebytes and remove it for free.<\/p>\n<div id=\"mwtad999334518\" class=\"gas_fallback-ad_318930-ad_309691-placement_360589\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"3818335085\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><h2 class=\"mt_title\">Check if you&#8217;re device is infected with malware<\/h2>\n<p>The Financial Assistance Department phishing emails may contain malware within the attachments or links that appear in the body of the email. By interacting with the malware \u2014 for example, opening or downloading an attachment that contains a malicious payload \u2014 the user may unknowingly infect their device or network, enabling attackers to gain access to protected applications and data.<\/p>\n<p>To check your computer or phone for Trojans, browser hijackers, or other malware and remove them for free, you run a scan with Malwarebytes Free.<\/p><div id=\"mwtad3132675422\" class=\"gas_fallback-ad_360582-ad_309691-placement_360581\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"9971336976\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n\n<p>Malwarebytes runs on Windows, Mac, and Android. Click the tab below for the device you want to scan, then follow the steps to remove any malware it finds.<\/p>\n<div class=\"su-tabs su-tabs-style-default su-tabs-mobile-stack\" data-active=\"1\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-tabs-nav\"><span class=\"\" data-url=\"\" data-target=\"blank\" tabindex=\"0\" role=\"button\">Malwarebytes For Windows<\/span><span class=\"\" data-url=\"\" data-target=\"blank\" tabindex=\"0\" role=\"button\">Malwarebytes For Mac<\/span><span class=\"\" data-url=\"\" data-target=\"blank\" tabindex=\"0\" role=\"button\">Malwarebytes For Android<\/span><\/div><div class=\"su-tabs-panes\"><div class=\"su-tabs-pane su-u-clearfix su-u-trim\" data-title=\"Malwarebytes For Windows\">\n<h3 id=\"windowsh3\" class=\"toch3\">Scan Your Computer with Malwarebytes for Windows<\/h3>\n\n<p class=\"wp-block-paragraph\"><strong>Malwarebytes<\/strong> is one of the most popular and trusted anti-malware tools for Windows \u2014 and it&#8217;s completely free for removing infections. It catches threats that many antivirus programs miss, including adware, browser hijackers, and trojans. Follow the steps below to scan and clean your PC in just a few minutes.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><p class=\"mwt_quick_overview\">Download Malwarebytes<\/p> <p>Click the button below to download the latest version of <strong>Malwarebytes for Windows<\/strong> from the official source. The free version is all you need \u2014 it will scan your computer and remove adware, browser hijackers, and other malicious software at no cost.<\/p> <div class=\"mwt_download_box\"><figure><img decoding=\"async\" title=\"Malwarebytes Icon\" width=\"40\" height=\"40\" class=\"alignleft size-full wp-image-81150 mwt_product_icon_logo\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2018\/06\/Malwarebytes-LOGO.png\" alt=\"Malwarebytes Logo\"\/><\/figure> <strong><a class=\"\" href=\"https:\/\/malwaretips.com\/downloads\/MBSetup-076886.076886-consumer.exe\" onclick=\"window.open('https:\/\/malwaretips.com\/get\/malwarebytes-free');\">DOWNLOAD MALWAREBYTES FOR WINDOWS (FREE)<br \/>\n<\/a><\/strong><br \/><em class=\"small-text-disclaimer\">(The link opens in a new page where your download will start)<\/em><\/div><\/li>\n\n\n\n<li> <p class=\"mwt_quick_overview\">Install Malwarebytes<\/p>\n\n<p>When the download finishes, open your <strong>Downloads<\/strong> folder and <strong>double-click the MBSetup file<\/strong>. If Windows shows a <strong>User Account Control<\/strong> pop-up, click &#8220;<em>Yes<\/em>&#8221; to allow the installation.<\/p>\n\n \n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"975\" height=\"500\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM1.jpg\" alt=\"\" class=\"wp-image-285934\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM1.jpg 975w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM1-300x154.jpg 300w\" sizes=\"(max-width: 975px) 100vw, 975px\" \/><\/figure>\n \n\n \n  \n\n<\/li>\n\n\n\n<li><p class=\"mwt_quick_overview\">Follow the On-Screen Prompts to Install Malwarebytes<\/p> \n\n<p>The setup wizard will walk you through a few quick screens:<\/p>\n\n<ul>\n \n  <li>\n    <p>Choose where you&#8217;re installing the program \u2014 &#8220;<strong>Personal Computer<\/strong>&#8221; or &#8220;<strong>Work Computer<\/strong>&#8221; \u2014 then click <strong>Next<\/strong>.<\/p>\n    \n    <figure class=\"wp-block-image size-full\">\n      <img decoding=\"async\" width=\"737\" height=\"500\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM3-1.jpg\" alt=\"\" class=\"wp-image-285953\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM3-1.jpg 737w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM3-1-300x204.jpg 300w\" sizes=\"(max-width: 737px) 100vw, 737px\" \/>\n    <\/figure>\n    \n  <\/li>\n  <li>\n    <p>Malwarebytes will now install on your device. This usually takes under a minute.<\/p>\n    \n    <figure class=\"wp-block-image size-full\">\n      <img decoding=\"async\" width=\"759\" height=\"500\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM4.jpg\" alt=\"\" class=\"wp-image-285937\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM4.jpg 759w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM4-300x198.jpg 300w\" sizes=\"(max-width: 759px) 100vw, 759px\" \/>\n    <\/figure>\n    \n  <\/li>\n  <li>\n    <p>When installation is complete, the &#8220;<strong>Welcome to Malwarebytes<\/strong>&#8221; screen will open automatically.<\/p>\n    \n    <figure class=\"wp-block-image size-full\">\n      <img decoding=\"async\" width=\"705\" height=\"500\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM6-1.jpg\" alt=\"\" class=\"wp-image-285951\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM6-1.jpg 705w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM6-1-300x213.jpg 300w\" sizes=\"(max-width: 705px) 100vw, 705px\" \/>\n    <\/figure>\n    \n  <\/li>\n  <li>\n    <p>On the final screen, click <strong>Open Malwarebytes<\/strong> to launch the program.<\/p>\n    \n    <figure class=\"wp-block-image size-full\">\n      <img decoding=\"async\" width=\"749\" height=\"500\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM5-1.jpg\" alt=\"\" class=\"wp-image-285952\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM5-1.jpg 749w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM5-1-300x200.jpg 300w\" sizes=\"(max-width: 749px) 100vw, 749px\" \/>\n    <\/figure>\n    \n  <\/li>\n<\/ul>\n\n<\/li>\n\n\n\n<li><p class=\"mwt_quick_overview\">Enable &#8220;Scan for Rootkits&#8221;<\/p>\n<p>Before scanning, turn on rootkit detection so Malwarebytes can find even the most hidden threats. Click the <strong>Settings<\/strong> gear icon on the left side of the screen.\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"842\" height=\"600\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM8.jpg\" alt=\"\" class=\"wp-image-285942\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM8.jpg 842w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM8-300x214.jpg 300w\" sizes=\"(max-width: 842px) 100vw, 842px\" \/><\/figure>\n<\/p>\n\n\n\n<p>In the settings menu, find &#8220;<strong>Scan for rootkits<\/strong>&#8221; and click the toggle so it turns blue.\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"841\" height=\"600\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM9.jpg\" alt=\"\" class=\"wp-image-285943\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM9.jpg 841w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM9-300x214.jpg 300w\" sizes=\"(max-width: 841px) 100vw, 841px\" \/><\/figure>\n <\/p>\n\n\n\n<p>Done? Click &#8220;<strong>Dashboard<\/strong>&#8221; in the left pane to return to the main screen.\n\n <\/p><\/li>\n\n\n\n<li><p class=\"mwt_quick_overview\">Start the Scan<\/p> <p>Click the blue <strong>Scan<\/strong> button. Malwarebytes will automatically update its virus database and start checking your computer for malware.<\/p>\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"849\" height=\"600\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM10.jpg\" alt=\"\" class=\"wp-image-285941\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM10.jpg 849w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM10-300x212.jpg 300w\" sizes=\"(max-width: 849px) 100vw, 849px\" \/><\/figure>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Wait for the Scan to Finish<\/p>\n<p>The scan checks your entire system for browser hijackers and other malicious programs, so it can take several minutes. Feel free to do something else \u2014 just check back occasionally to see the progress.<\/p>\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"842\" height=\"600\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM11.jpg\" alt=\"\" class=\"wp-image-285944\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM11.jpg 842w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM11-300x214.jpg 300w\" sizes=\"(max-width: 842px) 100vw, 842px\" \/><\/figure>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Quarantine the Detected Threats<\/p>\n<p>When the scan is done, you&#8217;ll see a list of everything Malwarebytes found \u2014 malware, adware, and potentially unwanted programs. Click the &#8220;<strong>Quarantine<\/strong>&#8221; button to remove all of them at once.<\/p>\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"844\" height=\"600\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM12.jpg\" alt=\"\" class=\"wp-image-285945\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM12.jpg 844w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM12-300x213.jpg 300w\" sizes=\"(max-width: 844px) 100vw, 844px\" \/><\/figure>\n\n\n<p>Malwarebytes will now remove the malicious files and registry entries and move them safely into quarantine.\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"842\" height=\"600\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM13.jpg\" alt=\"\" class=\"wp-image-285946\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM13.jpg 842w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM13-300x214.jpg 300w\" sizes=\"(max-width: 842px) 100vw, 842px\" \/><\/figure>\n <\/p><\/li>\n\n\n\n<li>\n  <p class=\"mwt_quick_overview\">Restart Your Computer<\/p>\n  <p>Some threats can only be fully removed after a reboot. If Malwarebytes asks you to restart, click <strong>Yes<\/strong>. Once you&#8217;re logged back in, your PC is clean and you can continue with the next steps in this guide.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"844\" height=\"600\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM14.jpg\" alt=\"\" class=\"wp-image-285947\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM14.jpg 844w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM14-300x213.jpg 300w\" sizes=\"(max-width: 844px) 100vw, 844px\" \/><\/figure>\n<\/li>\n<\/ol>\n\n<p>That&#8217;s it \u2014 your Windows computer is now free of trojans, adware, browser hijackers, and other malware.<\/p>\n\n<p class=\"wp-block-paragraph\">If your current antivirus allowed this malicious program on your computer, you may want to consider purchasing Malwarebytes Premium to protect against these types of threats in the future.<br \/>If you are still having problems with your computer after completing these instructions, then please follow one of the steps:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Run a computer scan with <strong><a href=\"https:\/\/www.eset.com\/us\/home\/online-scanner\/\" target=\"_blank\" rel=\"noopener noreferrer\">ESET Online Scanner<\/a><\/strong><\/li><li>Ask for help in our <strong><a title=\"Malware Removal Assistance for Windows\" href=\"https:\/\/malwaretips.com\/forums\/windows-malware-removal-help-support.10\/\" target=\"_blank\" rel=\"noopener noreferrer\">Windows Malware Removal Help &amp; Support<\/a><\/strong> forum.<\/li><\/ul>\n\n<\/div>\n<div class=\"su-tabs-pane su-u-clearfix su-u-trim\" data-title=\"Malwarebytes For Mac\">\n<h3 id=\"mach3\" class=\"toch3\">Scan Your Mac with Malwarebytes for Mac<\/h3>\n\n<p class=\"wp-block-paragraph\"><strong>Malwarebytes for Mac<\/strong> is a free on-demand scanner that removes the malware other security software tends to miss \u2014 adware, browser hijackers, and unwanted programs included. Cleaning an infected Mac with Malwarebytes has always been completely free, and it&#8217;s our go-to recommendation. Follow the steps below to scan and clean your Mac in just a few minutes.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>\n<p class=\"mwt_quick_overview\">Download Malwarebytes for Mac<\/p>\n<p>Click the button below to download the latest version of <strong>Malwarebytes for Mac<\/strong>.<\/p>\n<div class=\"mwt_download_box\"><figure><img decoding=\"async\" class=\"alignleft size-full wp-image-81150 mwt_product_icon_logo\" title=\"Malwarebytes Icon\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2018\/06\/Malwarebytes-LOGO.png\" alt=\"Malwarebytes Logo\" width=\"40\" height=\"40\"\/><\/figure><strong><a href=\"https:\/\/prf.hn\/click\/camref:1011lvqrV\/creativeref:1011l100234\" target=\"_blank\" rel=\"noopener noreferrer\">DOWNLOAD MALWAREBYTES FOR MAC (FREE)<\/a><\/strong><br \/><em>(The link opens in a new page where your download will start)<\/em><\/div>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Open the Malwarebytes setup file<\/p>\n<p>When the download finishes, open your <em>Downloads<\/em> folder and <strong>double-click the setup file<\/strong> to begin the installation.<\/p>\n<figure><img decoding=\"async\" class=\"size-full wp-image-98734 alignnone\" title=\"Double-click on setup file to install Malwarebytes\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Installer.jpg\" alt=\"Double-click on setup file to install Malwarebytes\" width=\"750\" height=\"424\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Installer.jpg 750w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Installer-300x170.jpg 300w\" sizes=\"(max-width: 750px) 100vw, 750px\" \/><\/figure><p><\/p>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Follow the On-Screen Prompts to Install Malwarebytes<\/p>\n<p>The <em>Malwarebytes for Mac Installer<\/em> will guide you through a few quick screens. Click &#8220;<strong>Continue<\/strong>&#8221; and keep following the prompts until the installation completes.<\/p>\n<figure><img decoding=\"async\" class=\"size-full wp-image-98735 alignnone\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Installer-Step-1.jpg\" alt=\"Click Continue to install Malwarebytes for Mac\" width=\"750\" height=\"532\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Installer-Step-1.jpg 750w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Installer-Step-1-300x213.jpg 300w\" sizes=\"(max-width: 750px) 100vw, 750px\" \/><\/figure><p><\/p>\n<figure><img decoding=\"async\" class=\"size-full wp-image-98736 alignnone\" title=\"Click again on Continue to install Malwarebytes for Mac for Mac\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Installer-Step-2.jpg\" alt=\"Click again on Continue to install Malwarebytes for Mac\" width=\"750\" height=\"531\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Installer-Step-2.jpg 750w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Installer-Step-2-300x212.jpg 300w\" sizes=\"(max-width: 750px) 100vw, 750px\" \/><\/figure><p><\/p>\n<figure><img decoding=\"async\" class=\"size-full wp-image-98737 alignnone\" title=\"Click Install to install Malwarebytes on Mac\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Installer-Step-4.jpg\" alt=\"Click Install to install Malwarebytes on Mac\" width=\"750\" height=\"531\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Installer-Step-4.jpg 750w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Installer-Step-4-300x212.jpg 300w\" sizes=\"(max-width: 750px) 100vw, 750px\" \/><\/figure><p><\/p>\n<p>When the installation is complete, Malwarebytes opens to the <em>Welcome to Malwarebytes<\/em> screen. Click &#8220;<strong>Get started<\/strong>&#8220;.<\/p>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Select &#8220;Personal Computer&#8221; or &#8220;Work Computer&#8221;<\/p>\n<p>Malwarebytes will ask what type of computer you&#8217;re installing it on. Click either <strong>Personal Computer<\/strong> or <strong>Work Computer<\/strong>, whichever applies.<br \/><img decoding=\"async\" class=\"size-full wp-image-98740 alignnone\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Select-Personal-Computer.jpg\" alt=\"Select Personal Computer or Work Computer mac\" width=\"750\" height=\"537\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Select-Personal-Computer.jpg 750w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Select-Personal-Computer-300x215.jpg 300w\" sizes=\"(max-width: 750px) 100vw, 750px\" \/><\/p>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Start the Scan<\/p>\n<p>Click the &#8220;<strong>Scan<\/strong>&#8221; button. Malwarebytes will automatically update its detection database and begin checking your Mac for malware.<br \/><img decoding=\"async\" class=\"size-full wp-image-98733 alignnone\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Click-Scan.jpg\" alt=\"Click on Scan button to start a system scan Mac\" width=\"750\" height=\"538\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Click-Scan.jpg 750w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Click-Scan-300x215.jpg 300w\" sizes=\"(max-width: 750px) 100vw, 750px\" \/><\/p>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Wait for the Scan to Finish<\/p>\n<p>Malwarebytes will scan your Mac for adware, browser hijackers, and other malicious programs. This can take a few minutes, so feel free to do something else \u2014 just check back occasionally to see the progress.<br \/><img decoding=\"async\" class=\"size-full wp-image-98739 alignnone\" title=\"Wait for Malwarebytes for Mac to scan your computer\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Scanning-for-malware.jpg\" alt=\"Wait for Malwarebytes for Mac to scan for malware\" width=\"750\" height=\"536\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Scanning-for-malware.jpg 750w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Scanning-for-malware-300x214.jpg 300w\" sizes=\"(max-width: 750px) 100vw, 750px\" \/><\/p>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Quarantine the Detected Threats<\/p>\n<p>When the scan is done, you&#8217;ll see a list of everything Malwarebytes found. Click the &#8220;<strong>Quarantine<\/strong>&#8221; button to remove all the threats at once.<br \/><img decoding=\"async\" class=\"size-full wp-image-98732 alignnone\" title=\"Review the malicious programs and click on Quarantine\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Click-Confirm.jpg\" alt=\"Review the malicious programs and click on Quarantine to remove malware\" width=\"750\" height=\"538\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Click-Confirm.jpg 750w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Click-Confirm-300x215.jpg 300w\" sizes=\"(max-width: 750px) 100vw, 750px\" \/><\/p>\n<\/li>\n\n\n\n<li> <p class=\"mwt_quick_overview\">Restart Your Mac<\/p> <p>Malwarebytes will now remove all the malicious files it found. Some threats can only be fully removed after a reboot \u2014 if Malwarebytes asks you to restart, allow it. Once you&#8217;re logged back in, your Mac is clean.<br \/><img decoding=\"async\" width=\"750\" height=\"536\" class=\"size-full wp-image-98738 alignnone\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Restart.jpg\" alt=\"Malwarebytes For Mac requesting to restart computer\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Restart.jpg 750w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Restart-300x214.jpg 300w\" sizes=\"(max-width: 750px) 100vw, 750px\" \/><br \/><\/p> <\/li>\n<\/ol>\n\n<p>That&#8217;s it \u2014 your Mac is now free of adware, browser hijackers, and other malware.<\/p>\n\n<p class=\"wp-block-paragraph\">If your current antivirus allowed a malicious program on your computer, you might want to consider purchasing the full-featured version of Malwarebytes Anti-Malware to protect against these types of threats in the future.<br \/>If you are still experiencing problems while trying to remove a malicious program from your computer, please ask for help in our <strong><a title=\"Mac Malware Removal Help &amp; Support\" href=\"https:\/\/malwaretips.com\/forums\/mac-malware-removal-help-support.183\/\" target=\"_blank\" rel=\"noopener noreferrer\">Mac Malware Removal Help &amp; Support<\/a><\/strong> forum.<\/p>\n\n<\/div>\n<div class=\"su-tabs-pane su-u-clearfix su-u-trim\" data-title=\"Malwarebytes For Android\">\n<h3 id=\"androidh3\" class=\"toch3\">Scan Your Phone with Malwarebytes for Android<\/h3>\n<p>Malwarebytes for Android automatically detects and removes dangerous threats like malware and ransomware so you don&#8217;t have to worry about your most-used device being compromised. Aggressive detection of adware and potentially unwanted programs keeps your Android phone or tablet running smooth.<\/p>\n\n\n<ol class=\"wp-block-list\">\n<li>\n<p class=\"mwt_quick_overview\">Download Malwarebytes for Android.<\/p>\n<p>You can download <strong>Malwarebytes for Android<\/strong> by clicking the link below.<\/p>\n<figure><img decoding=\"async\" class=\"alignleft size-full wp-image-81150 mwt_product_icon_logo\" title=\"Malwarebytes Icon\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2018\/06\/Malwarebytes-LOGO.png\" alt=\"Malwarebytes Logo\" width=\"40\" height=\"40\"\/><\/figure><div class=\"mwt_download_box\"><strong><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=org.malwarebytes.antimalware&#038;hl=en\" target=\"_blank\" rel=\"noopener noreferrer\">MALWAREBYTES FOR ANDROID DOWNLOAD LINK<\/a><\/strong><br \/><em>(The above link will open a new page from where you can download Malwarebytes for Android)<\/em><\/div>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Install Malwarebytes for Android on your phone.<\/p>\n<p>In the Google Play Store, tap &#8220;<strong>Install<\/strong>&#8221; to install Malwarebytes for Android on your device.<\/p>\n<figure><img decoding=\"async\" class=\"alignnone size-full wp-image-106940\" title=\"Tap Install to install Malwarebytes for Android\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Google-Play-App.jpg\" alt=\"Tap Install to install Malwarebytes for Android\" width=\"292\" height=\"580\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Google-Play-App.jpg 292w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Google-Play-App-151x300.jpg 151w\" sizes=\"(max-width: 292px) 100vw, 292px\" \/><\/figure><p><\/p>\n<p>When the installation process has finished, tap &#8220;<strong>Open<\/strong>&#8221; to begin using Malwarebytes for Android. You can also open Malwarebytes by tapping on its icon in your phone menu or home screen.<br \/><img decoding=\"async\" class=\"alignnone size-full wp-image-106941\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Open-App.jpg\" alt=\"Malwarebytes for Android - Open App\" width=\"292\" height=\"578\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Open-App.jpg 292w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Open-App-152x300.jpg 152w\" sizes=\"(max-width: 292px) 100vw, 292px\" \/><\/p>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Follow the on-screen prompts to complete the setup process<\/p>\n<p>When Malwarebytes will open, you will see the <em>Malwarebytes Setup Wizard<\/em> which will guide you through a series of permissions and other setup options.<br \/>This is the first of two screens that explain the difference between the Premium and Free versions. Swipe this screen to continue.<br \/><img decoding=\"async\" class=\"alignnone size-full wp-image-106944\" title=\"Malwarebytes Setup Screen 1\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Setup-Wizard-1.jpg\" alt=\"Malwarebytes Setup Screen 1\" width=\"292\" height=\"577\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Setup-Wizard-1.jpg 292w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Setup-Wizard-1-152x300.jpg 152w\" sizes=\"(max-width: 292px) 100vw, 292px\" \/><br \/>Tap on &#8220;<strong>Got it<\/strong>&#8221; to proceed to the next step.<br \/><img decoding=\"async\" class=\"alignnone size-full wp-image-106945\" title=\"Malwarebytes Setup Screen 2\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Setup-Wizard-2.jpg\" alt=\"Malwarebytes Setup Screen 2\" width=\"292\" height=\"580\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Setup-Wizard-2.jpg 292w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Setup-Wizard-2-151x300.jpg 151w\" sizes=\"(max-width: 292px) 100vw, 292px\" \/><br \/>Malwarebytes for Android will now ask for a set of permissions that are required to scan your device and protect it from malware. Tap on &#8220;<strong>Give permission<\/strong>&#8221; to continue.<br \/><img decoding=\"async\" class=\"alignnone size-full wp-image-106946\" title=\"Malwarebytes Setup Screen 3\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Setup-Wizard-3.jpg\" alt=\"Malwarebytes Setup Screen 3\" width=\"292\" height=\"570\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Setup-Wizard-3.jpg 292w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Setup-Wizard-3-154x300.jpg 154w\" sizes=\"(max-width: 292px) 100vw, 292px\" \/><br \/>Tap on &#8220;Allow&#8221; to permit Malwarebytes to access the files on your phone.<br \/><img decoding=\"async\" class=\"alignnone size-full wp-image-106947\" title=\"Malwarebytes Setup Screen 4\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Setup-Wizard-7.jpg\" alt=\"Malwarebytes Setup Screen 4\" width=\"292\" height=\"573\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Setup-Wizard-7.jpg 292w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Setup-Wizard-7-153x300.jpg 153w\" sizes=\"(max-width: 292px) 100vw, 292px\" \/><\/p>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Update database and run a scan with Malwarebytes for Android<\/p>\n<p>You will now be prompted to update the Malwarebytes database and run a full system scan.<\/p>\n<figure><img decoding=\"async\" class=\"alignnone size-full wp-image-106939\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Fix-Issues.jpg\" alt=\"Malwarebytes fix issue\" width=\"292\" height=\"579\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Fix-Issues.jpg 292w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Fix-Issues-151x300.jpg 151w\" sizes=\"(max-width: 292px) 100vw, 292px\" \/><\/figure><p><\/p>\n<p>Click on &#8220;<strong>Update database<\/strong>&#8221; to update the Malwarebytes for Android definitions to the latest version, then click on &#8220;<strong>Run full scan<\/strong>&#8221; to perform a system scan.<\/p>\n<figure><img decoding=\"async\" class=\"alignnone size-full wp-image-106948\" title=\"Update database and run Malwarebytes scan\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Update-Run-Scan.jpg\" alt=\"Update database and run Malwarebytes scan on phone\" width=\"291\" height=\"575\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Update-Run-Scan.jpg 291w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Update-Run-Scan-152x300.jpg 152w\" sizes=\"(max-width: 291px) 100vw, 291px\" \/><\/figure><p><\/p>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Wait for the Malwarebytes scan to complete.<\/p>\n<p>Malwarebytes will now start scanning your phone for adware and other malicious apps. This process can take a few minutes, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.<br \/><img decoding=\"async\" class=\"alignnone size-full wp-image-106943\" title=\"Malwarebytes scanning phone for malware\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Scanning-for-Malware.jpg\" alt=\"Malwarebytes scanning Android for Vmalware\" width=\"292\" height=\"579\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Scanning-for-Malware.jpg 292w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Scanning-for-Malware-151x300.jpg 151w\" sizes=\"(max-width: 292px) 100vw, 292px\" \/><\/p>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Click on &#8220;Remove Selected&#8221;.<\/p>\n<p>When the scan has been completed, you will be presented with a screen showing the malware infections that Malwarebytes for Android has detected. To remove the malicious apps that Malwarebytes has found, tap on the &#8220;<strong>Remove Selected<\/strong>&#8221; button.<br \/><img decoding=\"async\" class=\"alignnone size-full wp-image-106942\" title=\"Tap on the Remove button to get rid of malware\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Removing-Malware.jpg\" alt=\"Remove malware from your phone\" width=\"760\" height=\"600\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Removing-Malware.jpg 760w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Removing-Malware-300x237.jpg 300w\" sizes=\"(max-width: 760px) 100vw, 760px\" \/><\/p>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Restart your phone.<\/p>\n<p>Malwarebytes for Android will now remove all the malicious apps that it has found. To complete the malware removal process, Malwarebytes may ask you to restart your device.<\/p>\n<\/li>\n<\/ol>\n\n<hr \/>\n<p>That&#8217;s it \u2014 your Android device is now free of malicious apps, adware, and browser redirects.<\/p>\n\n<p class=\"wp-block-paragraph\">If your current antivirus allowed a malicious app on your phone, you may want to consider purchasing the full-featured version of Malwarebytes to protect against these types of threats in the future.<br \/>If you are still having problems with your phone after completing these instructions, then please follow one of the steps:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Restore your phone to factory settings by going to <em>Settings &gt; General management &gt; Reset &gt; Factory data reset.<\/em><\/li><li>Ask for help in our <strong><a title=\"Mobile Malware Removal Help &amp; Support\" href=\"https:\/\/malwaretips.com\/forums\/mobile-malware-removal-help-support.165\/\" target=\"_blank\" rel=\"noopener noreferrer\">Mobile Malware Removal Help &amp; Support<\/a><\/strong> forum.<\/li><\/ul>\n\n<\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Are you receiving emails or text messages from the Financial Assistance Department asking you to call a number such as 855.931.6463, 833-674-2425, 855-783-7658, 855.653.8686, and 855-919-6396? If so, you are the target of a scam. &#8230; <\/p>\n<p class=\"read-more-container\"><a title=\"Financial Assistance Department Email Scam &#8211; Explained\" class=\"read-more button\" href=\"https:\/\/malwaretips.com\/blogs\/financial-assistance-department-email-scam\/#more-169763\" aria-label=\"Read more about Financial Assistance Department Email Scam &#8211; Explained\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":169764,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ai_generated_summary":"","footnotes":""},"categories":[49],"tags":[],"class_list":["post-169763","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-scam-reports","masonry-post","generate-columns","tablet-grid-50","mobile-grid-100","grid-parent","grid-50","resize-featured-image"],"_links":{"self":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/posts\/169763","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/comments?post=169763"}],"version-history":[{"count":0,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/posts\/169763\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/media\/169764"}],"wp:attachment":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/media?parent=169763"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/categories?post=169763"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/tags?post=169763"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}