{"id":201128,"date":"2023-08-25T04:52:22","date_gmt":"2023-08-25T04:52:22","guid":{"rendered":"https:\/\/malwaretips.com\/blogs\/?p=201128"},"modified":"2023-08-25T05:02:51","modified_gmt":"2023-08-25T05:02:51","slug":"usps-redelivery-payment","status":"publish","type":"post","link":"https:\/\/malwaretips.com\/blogs\/usps-redelivery-payment\/","title":{"rendered":"Exposing the USPS Redelivery Payment Scam Stealing Data"},"content":{"rendered":"<p>A new phishing scam has emerged that preys on expectations of pending packages and dupes victims into paying fake USPS redelivery fees. This expansive guide will uncover everything you need to know about how this scam works, common ploys to watch for, and how to keep yourself protected.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-201129\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2023\/08\/USPS-Redelivery-Payment--1024x512.jpg\" alt=\"USPS Redelivery Payment\" width=\"1024\" height=\"512\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2023\/08\/USPS-Redelivery-Payment--1024x512.jpg 1024w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2023\/08\/USPS-Redelivery-Payment--300x150.jpg 300w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2023\/08\/USPS-Redelivery-Payment--1536x768.jpg 1536w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2023\/08\/USPS-Redelivery-Payment--2048x1024.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n\n\n<h2 class=\"wp-block-heading\">Overview of the Scam<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This scam typically starts with an email, text message, or phone call pretending to come from the US Postal Service. The message claims a package intended for you requires redelivery due to an incorrect address, missed attempt, or other delivery problem.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You are provided with a tracking number and urged to click on a link or call a number to schedule redelivery and pay any associated fees. However, the link and number direct to fraudulent USPS sites and call centers seeking to steal entered personal and financial information.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once your name, date of birth, account details, or other data is harvested, scammers steal identities, make illicit purchases, or sell the information on the black market. Many victims have reported stolen funds, compromised accounts, and nightmare struggles with identity recovery after falling for this scam.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How the Scam Works<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This scam strategically deceives victims using the following deceptive tactics:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Crafting Fraudulent Messages<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Scammers first fabricate SMS texts, emails, and phone scripts impersonating authentic USPS communications about missed deliveries. These specify a fake tracking number and claim redelivery must be scheduled and paid for online or over the phone.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The messages mimic real USPS redelivery formats and language. Email subjects state things like \u201cUSPS Delivery Attempt Failed,\u201d \u201cSchedule Redelivery of Your Package,\u201d or \u201cAction Required to Get Your Package.\u201d<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Including Realistic Tracking Numbers<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Some messages include fake but convincing-looking USPS tracking numbers that victims can enter on the USPS website, showing a real package in transit.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Seeing real tracking results lends legitimacy to the alerts, so users trust the instructions to schedule redelivery by clicking the provided link without hesitation. In reality, the tracking numbers are fabricated.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Providing Urgent Call-to-Action<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Notifications emphasize acting quickly to arrange redelivery before the package is returned to the sender. The urgency aims to prompt action before users notice any inconsistencies.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Threats of fees for failed delivery may also be cited to scare victims into compliance. These high-pressure tactics play on panic and fear.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Directing Victims to Phony Sites and Numbers<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Links and phone numbers within the alerts appear to be direct to the genuine USPS at first glance. However, they actually route to sophisticated fake USPS websites and call centers controlled by scammers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Both the fraudulent sites and call agents closely imitate the real USPS while making elaborate redelivery scheduling and payment processes seem compulsory. But it\u2019s all a scam.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Collecting and Stealing Personal and Financial Data<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">To \u201cschedule redelivery and pay fees,\u201d the spoofed USPS sites and call agents prompt victims to enter personal identifiers like name, birth date, social security number, driver\u2019s license details, address, phone number, and credit card or banking data.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In reality, USPS does not charge fees for redelivery attempts. Scammers steal all submitted information to commit financial fraud. Some fake sites also contain malware that infects users\u2019 devices.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Exploiting Stolen Identities and Accounts<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">With the acquired details, scammers can easily engage in identity theft such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Opening fake credit cards or accounts<\/li>\n\n\n\n<li>Filing phony tax returns for refunds<\/li>\n\n\n\n<li>Stealing retirement account funds<\/li>\n\n\n\n<li>Selling information bundles on the black market<\/li>\n\n\n\n<li>Draining bank accounts using account numbers<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Scammers may also use compromised usernames and passwords to directly access existing accounts and assets. This all leaves victims dealing with severe financial and identity devastation.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Pursuing Secondary Scams and Fraud<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Scammers often follow initial cons with additional scams against the same victims:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Contacting victims posing as USPS investigators offering to recover stolen funds or reverse identity theft for an upfront fee they pocket.<\/li>\n\n\n\n<li>Calling while impersonating bank reps to \u201cassist\u201d with fraud claims while actually tricking victims into allowing account access.<\/li>\n\n\n\n<li>Sending links for \u201csecurity updates\u201d that actually contain malware granting access to devices and networks.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">These supplement scams lead to more stolen money, data, and misery for victims already reeling from previous fraud.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What to Do If You&#8217;re a Victim<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you provided any sensitive information or paid any redelivery fees, take these steps right away:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Contact banks to halt charges on compromised accounts and cards. Monitor statements closely for signs of fraudulent use of funds and data.<\/li>\n\n\n\n<li>Place 90-day fraud alerts on all credit files to make opening new illicit lines of credit more challenging. Continuously check credit reports as well.<\/li>\n\n\n\n<li>Change all account passwords, and security questions, and enable two-factor authentication everywhere possible.<\/li>\n\n\n\n<li>File detailed reports with the real USPS through their postal inspector website and with the FTC.<\/li>\n\n\n\n<li>Ignore any supposed offers of help recovering lost money or restoring identity in exchange for advanced fees. These invariably indicate follow-up scams.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Red Flags to Spot This Scam<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">While this scam can look incredibly convincing, these tips can help expose it:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Messages urging you to pay redelivery fees that USPS would never actually require.<\/li>\n\n\n\n<li>Links routing to mismatched domains outside of usps.com.<\/li>\n\n\n\n<li>Fake sites lacking security certificates and the \u201cHTTPS\u201d designation.<\/li>\n\n\n\n<li>Requests for unnecessary personal details beyond just address and payment info.<\/li>\n\n\n\n<li>Caller IDs on scam calls displaying spoofed USPS numbers.<\/li>\n\n\n\n<li>Follow-up contacts from \u201cUSPS\u201d offering aid reversing damages for a fee.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">How to Avoid This Scam<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Protect yourself from the USPS redelivery payment scam using these key precautions:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Never click links or call numbers within unsolicited messages &#8211; independently find official USPS contacts.<\/li>\n\n\n\n<li>Verify supposed delivery issues and redelivery options directly with USPS using confirmed channels before taking action.<\/li>\n\n\n\n<li>Analyze sites carefully for valid domains, security certificates, and USPS branding.<\/li>\n\n\n\n<li>Do not disclose personal or financial data through unverified sites or calls.<\/li>\n\n\n\n<li>Keep software updated to detect fraudulent sites attempting malware installation.<\/li>\n\n\n\n<li>Review USPS scam awareness resources to stay on top of the latest techniques targeting customers.<\/li>\n\n\n\n<li>Use strong unique passwords and two-factor authentication to secure online accounts.<\/li>\n<\/ul>\n\n\n<h2>Is Your Device Infected? Run a Free Malware Scan<\/h2>\n\n<p>Slow performance, constant pop-ups, or strange behavior? These are classic signs of a malware infection. A quick way to check is to scan your device with <strong>Malwarebytes Free<\/strong>, one of the most trusted malware removal tools available. If you only visited a scam page and didn&#8217;t download or install anything, this scan is optional.<\/p>\n\n<p>The free version detects and removes the most common threats, including:<\/p>\n\n<ul>\n<li><strong>Adware<\/strong> \u2014 the cause of those annoying pop-ups<\/li>\n<li><strong>Browser hijackers<\/strong> \u2014 unwanted redirects and changed homepages<\/li>\n<li><strong>Trojans and spyware<\/strong> \u2014 hidden programs stealing your data<\/li>\n<li><strong>Potentially unwanted programs (PUPs)<\/strong> \u2014 software you never asked for<\/li>\n<\/ul>\n\n<p>\ud83d\udc49 <strong>Select your device below<\/strong> \u2014 Windows, Mac, or Android \u2014 then follow the simple steps to download Malwarebytes, scan your system, and remove any threats it finds. The scan usually takes 5 to 20 minutes.<\/p>\n\n<div class=\"su-tabs mwtcui-tabs \" data-mwt-tabs data-active=\"1\" data-anchor-in-url=\"no\"><div class=\"su-tabs-nav\" role=\"tablist\" aria-label=\"Instructions\"><button type=\"button\" class=\"\" role=\"tab\" id=\"mwtcui-tabs-1-0-tab\" aria-controls=\"mwtcui-tabs-1-0\" aria-selected=\"true\" tabindex=\"0\" data-anchor=\"\">Malwarebytes for Windows<\/button><button type=\"button\" class=\"\" role=\"tab\" id=\"mwtcui-tabs-1-1-tab\" aria-controls=\"mwtcui-tabs-1-1\" aria-selected=\"false\" tabindex=\"-1\" data-anchor=\"\">Malwarebytes for Mac<\/button><button type=\"button\" class=\"\" role=\"tab\" id=\"mwtcui-tabs-1-2-tab\" aria-controls=\"mwtcui-tabs-1-2\" aria-selected=\"false\" tabindex=\"-1\" data-anchor=\"\">Malwarebytes for Android<\/button><\/div><div class=\"su-tabs-panes\"><div class=\"su-tabs-pane mwtcui-tab-panel \" id=\"mwtcui-tabs-1-0\" role=\"tabpanel\" aria-labelledby=\"mwtcui-tabs-1-0-tab\" data-title=\"Malwarebytes for Windows\" data-anchor=\"\">\n\n<h3 id=\"windowsh3\" class=\"toch3\">Run a Malware Scan with Malwarebytes for Windows<\/h3>\n\n\n<p class=\"wp-block-paragraph\"><strong>Malwarebytes<\/strong> is one of the most popular and trusted anti-malware tools for Windows \u2014 and it&#8217;s completely free for removing infections. It catches threats that many antivirus programs miss, including adware, browser hijackers, and trojans. Follow the steps below to scan your PC and remove what Malwarebytes finds.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><p class=\"mwt_quick_overview\">Download Malwarebytes<\/p> <p>Click the button below to download the latest version of <strong>Malwarebytes for Windows<\/strong> from the official source. The free version is all you need \u2014 it will scan your computer and remove adware, browser hijackers, and other malicious software at no cost.<\/p> <div class=\"mwt_download_box mwt_cta\"><div class=\"mwt_cta_head\"><img loading=\"lazy\" decoding=\"async\" class=\"mwt_product_icon_logo\" width=\"40\" height=\"40\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2018\/06\/Malwarebytes-LOGO.png\" alt=\"Malwarebytes logo\" title=\"\"><div><span class=\"mwt_cta_title\">Malwarebytes Free for Windows<\/span><span class=\"mwt_cta_sub\">Scans and removes malware at no cost<\/span><\/div><\/div><a class=\"mwt_cta_btn\" data-google-vignette=\"false\" href=\"https:\/\/malwaretips.com\/downloads\/MBSetup-076886.076886-consumer.exe\" onclick=\"window.open('https:\/\/malwaretips.com\/get\/malwarebytes-free','_blank','noopener');\">Download Malwarebytes<\/a><span class=\"mwt_cta_note\">Official installer for Windows 11 and 10. Your download starts right away.<\/span><a class=\"mwt_cta_more\" data-google-vignette=\"false\" href=\"https:\/\/malwaretips.com\/get\/malwarebytes-premium-box\" target=\"_blank\" rel=\"noopener sponsored\">Want real-time protection? See Malwarebytes Premium<\/a><\/div><\/li>\n\n\n\n<li> <p class=\"mwt_quick_overview\">Install Malwarebytes<\/p>\n\n<p>When the download finishes, open your <strong>Downloads<\/strong> folder and <strong>double-click the MBSetup file<\/strong>. If Windows shows a <strong>User Account Control<\/strong> pop-up, click &#8220;<em>Yes<\/em>&#8221; to allow the installation.<\/p>\n\n <figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"975\" height=\"500\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM1.jpg\" alt=\"Windows File Explorer Downloads folder with the Malwarebytes setup file highlighted\" class=\"wp-image-285934\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM1.jpg 975w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM1-300x154.jpg 300w\" sizes=\"auto, (max-width: 975px) 100vw, 975px\" \/><\/figure> \n\n \n  \n\n<\/li>\n\n\n\n<li><p class=\"mwt_quick_overview\">Follow the On-Screen Prompts to Install Malwarebytes<\/p> \n\n<p>The setup wizard will walk you through a few quick screens:<\/p>\n\n<ul>\n \n  <li>\n    <p>Choose where you&#8217;re installing the program \u2014 &#8220;<strong>Personal Computer<\/strong>&#8221; or &#8220;<strong>Work Computer<\/strong>&#8221; \u2014 then click <strong>Next<\/strong>.<\/p>\n    <figure class=\"wp-block-image size-full\">\n      <img loading=\"lazy\" decoding=\"async\" width=\"737\" height=\"500\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM3-1.jpg\" alt=\"Malwarebytes Setup asking you to choose a protection type, with Personal selected\" class=\"wp-image-285953\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM3-1.jpg 737w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM3-1-300x204.jpg 300w\" sizes=\"auto, (max-width: 737px) 100vw, 737px\" \/>\n    <\/figure>\n  <\/li>\n  <li>\n    <p>Malwarebytes will now install on your device. This usually takes under a minute.<\/p>\n    <figure class=\"wp-block-image size-full\">\n      <img loading=\"lazy\" decoding=\"async\" width=\"759\" height=\"500\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM4.jpg\" alt=\"Malwarebytes Setup installing the program, with the progress at 92 percent\" class=\"wp-image-285937\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM4.jpg 759w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM4-300x198.jpg 300w\" sizes=\"auto, (max-width: 759px) 100vw, 759px\" \/>\n    <\/figure>\n  <\/li>\n  <li>\n    <p>When installation is complete, the &#8220;<strong>Welcome to Malwarebytes<\/strong>&#8221; screen will open automatically.<\/p>\n    <figure class=\"wp-block-image size-full\">\n      <img loading=\"lazy\" decoding=\"async\" width=\"705\" height=\"500\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM6-1.jpg\" alt=\"Welcome to Malwarebytes screen with the Get started button highlighted\" class=\"wp-image-285951\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM6-1.jpg 705w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM6-1-300x213.jpg 300w\" sizes=\"auto, (max-width: 705px) 100vw, 705px\" \/>\n    <\/figure>\n  <\/li>\n  <li>\n    <p>On the final screen, click <strong>Open Malwarebytes<\/strong> to launch the program.<\/p>\n    <figure class=\"wp-block-image size-full\">\n      <img loading=\"lazy\" decoding=\"async\" width=\"749\" height=\"500\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM5-1.jpg\" alt=\"Malwarebytes Setup success screen with the Open Malwarebytes button highlighted\" class=\"wp-image-285952\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM5-1.jpg 749w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM5-1-300x200.jpg 300w\" sizes=\"auto, (max-width: 749px) 100vw, 749px\" \/>\n    <\/figure>\n  <\/li>\n<\/ul>\n\n<\/li>\n\n\n\n<li><p class=\"mwt_quick_overview\">Optional: Check for rootkits with a Custom Scan<\/p>\n<p>You don&#8217;t need to change any settings for a normal scan. The standard <strong>Threat Scan<\/strong> in the next step is enough for most problems, so you can go straight to it.<\/p>\n<p>If you also want to check for rootkits, use a Custom Scan. In current versions of Malwarebytes, rootkit scanning is only available there:<\/p>\n<ol>\n<li>On the <strong>Scanner<\/strong> tile, click the three-dot menu and select <strong>Advanced Scan<\/strong>.<\/li>\n<li>Choose <strong>Custom Scan<\/strong>. In its options, check <strong>Scan for rootkits<\/strong>.<\/li>\n<li>Select your system drive (usually <strong>C:\\<\/strong>) as the location to scan, then start the scan. It takes longer than a Threat Scan.<\/li>\n<li>When it finishes, review and quarantine the results as described in the steps below.<\/li>\n<\/ol>\n<p>Rootkit scanning isn&#8217;t available on Windows devices with ARM processors.<\/p><\/li>\n\n\n\n<li><p class=\"mwt_quick_overview\">Start the Scan<\/p> <p>Click the blue <strong>Scan<\/strong> button. Malwarebytes will automatically update its virus database and start checking your computer for malware.<\/p><figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"849\" height=\"600\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM10.jpg\" alt=\"Malwarebytes dashboard with the Scan button on the Scanner tile highlighted\" class=\"wp-image-285941\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM10.jpg 849w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM10-300x212.jpg 300w\" sizes=\"auto, (max-width: 849px) 100vw, 849px\" \/><\/figure><\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Wait for the Scan to Finish<\/p>\n<p>The scan checks your entire system for browser hijackers and other malicious programs, so it can take 5 to 20 minutes depending on your computer. Feel free to do something else \u2014 just check back occasionally to see the progress.<\/p>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"842\" height=\"600\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM11.jpg\" alt=\"Malwarebytes Threat Scan in progress, listing the scan stages and the number of items scanned\" class=\"wp-image-285944\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM11.jpg 842w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM11-300x214.jpg 300w\" sizes=\"auto, (max-width: 842px) 100vw, 842px\" \/><\/figure><\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Quarantine the Detected Threats<\/p>\n<p>When the scan is done, you&#8217;ll see a list of everything Malwarebytes found \u2014 malware, adware, and potentially unwanted programs. Click the &#8220;<strong>Quarantine<\/strong>&#8221; button to remove all of them at once.<\/p>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"844\" height=\"600\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM12.jpg\" alt=\"Malwarebytes Threat Scan results listing detected potentially unwanted programs, with the Quarantine button highlighted\" class=\"wp-image-285945\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM12.jpg 844w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM12-300x213.jpg 300w\" sizes=\"auto, (max-width: 844px) 100vw, 844px\" \/><\/figure>\n\n<p>Malwarebytes will now remove the malicious files and registry entries and move them safely into quarantine.<\/p>\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"842\" height=\"600\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM13.jpg\" alt=\"Malwarebytes moving the selected detections to quarantine\" class=\"wp-image-285946\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM13.jpg 842w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM13-300x214.jpg 300w\" sizes=\"auto, (max-width: 842px) 100vw, 842px\" \/><\/figure><\/li>\n\n\n\n<li>\n  <p class=\"mwt_quick_overview\">Restart Your Computer<\/p>\n  <p>Some threats can only be fully removed after a reboot. If Malwarebytes asks you to restart, click <strong>Yes<\/strong>. Once you&#8217;re logged back in, Malwarebytes has finished removing the threats it found.<\/p>\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"844\" height=\"600\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM14.jpg\" alt=\"Malwarebytes message asking to restart the computer to finish the removal, with the Yes button highlighted\" class=\"wp-image-285947\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM14.jpg 844w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM14-300x213.jpg 300w\" sizes=\"auto, (max-width: 844px) 100vw, 844px\" \/><\/figure><\/li>\n<\/ol>\n\n\n<p>When the scan is done, check whether the problems you noticed have stopped. If they continue, see the options below.<\/p>\n\n\n<div class=\"mwt_download_box mwt_cta mwt_protect\"><div class=\"mwt_cta_head\"><img loading=\"lazy\" decoding=\"async\" class=\"mwt_product_icon_logo\" width=\"40\" height=\"40\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2018\/06\/Malwarebytes-LOGO.png\" alt=\"Malwarebytes logo\" title=\"\"><div><span class=\"mwt_cta_title\">Keep your PC protected<\/span><span class=\"mwt_cta_sub\">Stop the next infection before it starts<\/span><\/div><\/div><span class=\"mwt_protect_text\">If your antivirus let this threat through, it may not be enough on its own. Malwarebytes Premium adds real-time protection that blocks malware, ransomware, and malicious websites before they can infect your computer.<\/span><a class=\"mwt_cta_btn\" data-google-vignette=\"false\" href=\"https:\/\/malwaretips.com\/get\/malwarebytes-premium-final\" target=\"_blank\" rel=\"noopener sponsored\">See Malwarebytes Premium<\/a><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">If you are still having problems with your computer after completing these instructions, then please follow one of the steps:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Run a computer scan with <strong><a href=\"https:\/\/malwaretips.com\/get\/esetonlinescanner\" target=\"_blank\" rel=\"noopener sponsored\" data-google-vignette=\"false\">ESET Online Scanner<\/a><\/strong><\/li><li>Ask for help in our <strong><a title=\"Malware Removal Assistance for Windows\" href=\"https:\/\/malwaretips.com\/forums\/windows-malware-removal-help-support.10\/\" target=\"_blank\" rel=\"noopener noreferrer\">Windows Malware Removal Help &amp; Support<\/a><\/strong> forum.<\/li><\/ul>\n\n\n<\/div><div class=\"su-tabs-pane mwtcui-tab-panel \" id=\"mwtcui-tabs-1-1\" role=\"tabpanel\" aria-labelledby=\"mwtcui-tabs-1-1-tab\" data-title=\"Malwarebytes for Mac\" data-anchor=\"\">\n\n<h3 id=\"mach3\" class=\"toch3\">Run a Malware Scan with Malwarebytes for Mac<\/h3>\n\n\n<p class=\"wp-block-paragraph\"><strong>Malwarebytes for Mac<\/strong> is a free on-demand scanner that removes the malware other security software tends to miss \u2014 adware, browser hijackers, and unwanted programs included. Cleaning an infected Mac with Malwarebytes has always been completely free, and it&#8217;s our go-to recommendation. Follow the steps below to scan your Mac and remove what Malwarebytes finds.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>\n<p class=\"mwt_quick_overview\">Download Malwarebytes for Mac<\/p>\n<p>Click the button below to download the latest version of <strong>Malwarebytes for Mac<\/strong>.<\/p>\n<div class=\"mwt_download_box mwt_cta\"><div class=\"mwt_cta_head\"><img loading=\"lazy\" decoding=\"async\" class=\"mwt_product_icon_logo\" width=\"40\" height=\"40\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2018\/06\/Malwarebytes-LOGO.png\" alt=\"Malwarebytes logo\" title=\"\"><div><span class=\"mwt_cta_title\">Malwarebytes Free for Mac<\/span><span class=\"mwt_cta_sub\">Scans and removes malware at no cost<\/span><\/div><\/div><a class=\"mwt_cta_btn\" data-google-vignette=\"false\" href=\"https:\/\/malwaretips.com\/download-malwarebytes-for-mac\" onclick=\"window.open('https:\/\/malwaretips.com\/get\/malwarebytes-mac','_blank','noopener');\">Download Malwarebytes<\/a><span class=\"mwt_cta_note\">Official installer for macOS. Your download starts right away.<\/span><a class=\"mwt_cta_more\" data-google-vignette=\"false\" href=\"https:\/\/malwaretips.com\/get\/malwarebytes-mac-premium\" target=\"_blank\" rel=\"noopener sponsored\">Want real-time protection? See Malwarebytes Premium<\/a><\/div>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Open the Malwarebytes setup file<\/p>\n<p>When the download finishes, open your <em>Downloads<\/em> folder and <strong>double-click the setup file<\/strong> to begin the installation.<\/p>\n<figure><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-98734 alignnone\" title=\"Double-click on setup file to install Malwarebytes\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Installer.jpg\" alt=\"Double-click on setup file to install Malwarebytes\" width=\"750\" height=\"424\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Installer.jpg 750w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Installer-300x170.jpg 300w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/figure><p><\/p>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Follow the On-Screen Prompts to Install Malwarebytes<\/p>\n<p>The <em>Malwarebytes for Mac Installer<\/em> will guide you through a few quick screens. Click &#8220;<strong>Continue<\/strong>&#8221; and keep following the prompts until the installation completes.<\/p>\n<figure><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-98735 alignnone\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Installer-Step-1.jpg\" alt=\"Click Continue to install Malwarebytes for Mac\" width=\"750\" height=\"532\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Installer-Step-1.jpg 750w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Installer-Step-1-300x213.jpg 300w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/figure><p><\/p>\n<figure><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-98736 alignnone\" title=\"Click again on Continue to install Malwarebytes for Mac for Mac\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Installer-Step-2.jpg\" alt=\"Click again on Continue to install Malwarebytes for Mac\" width=\"750\" height=\"531\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Installer-Step-2.jpg 750w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Installer-Step-2-300x212.jpg 300w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/figure><p><\/p>\n<figure><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-98737 alignnone\" title=\"Click Install to install Malwarebytes on Mac\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Installer-Step-4.jpg\" alt=\"Click Install to install Malwarebytes on Mac\" width=\"750\" height=\"531\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Installer-Step-4.jpg 750w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Installer-Step-4-300x212.jpg 300w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/figure><p><\/p>\n<p>When the installation is complete, Malwarebytes opens to the <em>Welcome to Malwarebytes<\/em> screen. Click &#8220;<strong>Get started<\/strong>&#8220;.<\/p>\n<p>Malwarebytes needs <strong>Full Disk Access<\/strong> to check your whole Mac. When it asks, open <strong>System Settings &gt; Privacy &amp; Security &gt; Full Disk Access<\/strong>, turn on <strong>Malwarebytes<\/strong> (it may be listed as Malwarebytes Protection), and confirm with your password or Touch ID. Then return to Malwarebytes. On macOS Monterey and earlier, this setting is in System Preferences &gt; Security &amp; Privacy &gt; Privacy.<\/p>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Select &#8220;Personal Computer&#8221; or &#8220;Work Computer&#8221;<\/p>\n<p>Malwarebytes will ask what type of computer you&#8217;re installing it on. Click either <strong>Personal Computer<\/strong> or <strong>Work Computer<\/strong>, whichever applies.<br \/><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-98740 alignnone\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Select-Personal-Computer.jpg\" alt=\"Select Personal Computer or Work Computer mac\" width=\"750\" height=\"537\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Select-Personal-Computer.jpg 750w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Select-Personal-Computer-300x215.jpg 300w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/p>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Start the Scan<\/p>\n<p>Click the &#8220;<strong>Scan<\/strong>&#8221; button. Malwarebytes will automatically update its detection database and begin checking your Mac for malware.<br \/><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-98733 alignnone\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Click-Scan.jpg\" alt=\"Click on Scan button to start a system scan Mac\" width=\"750\" height=\"538\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Click-Scan.jpg 750w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Click-Scan-300x215.jpg 300w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/p>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Wait for the Scan to Finish<\/p>\n<p>Malwarebytes will scan your Mac for adware, browser hijackers, and other malicious programs. This can take a few minutes, so feel free to do something else \u2014 just check back occasionally to see the progress.<br \/><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-98739 alignnone\" title=\"Wait for Malwarebytes for Mac to scan your computer\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Scanning-for-malware.jpg\" alt=\"Wait for Malwarebytes for Mac to scan for malware\" width=\"750\" height=\"536\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Scanning-for-malware.jpg 750w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Scanning-for-malware-300x214.jpg 300w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/p>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Quarantine the Detected Threats<\/p>\n<p>When the scan is done, you&#8217;ll see a list of everything Malwarebytes found. Click the &#8220;<strong>Quarantine<\/strong>&#8221; button to remove all the threats at once.<br \/><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-98732 alignnone\" title=\"Review the malicious programs and click on Quarantine\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Click-Confirm.jpg\" alt=\"Review the malicious programs and click on Quarantine to remove malware\" width=\"750\" height=\"538\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Click-Confirm.jpg 750w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Click-Confirm-300x215.jpg 300w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/p>\n<\/li>\n\n\n\n<li> <p class=\"mwt_quick_overview\">Restart Your Mac<\/p> <p>Malwarebytes will now remove all the malicious files it found. Some threats can only be fully removed after a reboot \u2014 if Malwarebytes asks you to restart, allow it. Once you&#8217;re logged back in, check whether the problems you noticed have stopped. If they come back, save the scan report and ask for help in our forum.<br \/><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"536\" class=\"size-full wp-image-98738 alignnone\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Restart.jpg\" alt=\"Malwarebytes For Mac requesting to restart computer\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Restart.jpg 750w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Restart-300x214.jpg 300w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><br \/><\/p> <\/li>\n<\/ol>\n\n\n<p>If the problems you noticed continue after the scan, see the options below.<\/p>\n\n\n<div class=\"mwt_download_box mwt_cta mwt_protect\"><div class=\"mwt_cta_head\"><img loading=\"lazy\" decoding=\"async\" class=\"mwt_product_icon_logo\" width=\"40\" height=\"40\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2018\/06\/Malwarebytes-LOGO.png\" alt=\"Malwarebytes logo\" title=\"\"><div><span class=\"mwt_cta_title\">Keep your Mac protected<\/span><span class=\"mwt_cta_sub\">Stop the next infection before it starts<\/span><\/div><\/div><span class=\"mwt_protect_text\">If your Mac got infected, its built-in protection may not be enough on its own. Malwarebytes Premium for Mac adds real-time protection that blocks malware and adware before they can infect your Mac.<\/span><a class=\"mwt_cta_btn\" data-google-vignette=\"false\" href=\"https:\/\/malwaretips.com\/get\/malwarebytes-mac-premium\" target=\"_blank\" rel=\"noopener sponsored\">See Malwarebytes Premium<\/a><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">If you are still experiencing problems while trying to remove a malicious program from your computer, please ask for help in our <strong><a title=\"Mac Malware Removal Help &amp; Support\" href=\"https:\/\/malwaretips.com\/forums\/mac-malware-removal-help-support.183\/\" target=\"_blank\" rel=\"noopener noreferrer\">Mac Malware Removal Help &amp; Support<\/a><\/strong> forum.<\/p>\n\n\n<\/div><div class=\"su-tabs-pane mwtcui-tab-panel \" id=\"mwtcui-tabs-1-2\" role=\"tabpanel\" aria-labelledby=\"mwtcui-tabs-1-2-tab\" data-title=\"Malwarebytes for Android\" data-anchor=\"\">\n\n<h3 id=\"androidh3\" class=\"toch3\">Run a Malware Scan with Malwarebytes for Android<\/h3>\n\n<p>Malwarebytes for Android scans your phone or tablet for malware, adware, and potentially unwanted apps. The free version scans only when you start a scan. Real-time protection, which checks apps automatically, is part of the paid Premium version.<\/p>\n\n\n<ol class=\"wp-block-list\">\n<li>\n<p class=\"mwt_quick_overview\">Download Malwarebytes for Android.<\/p>\n<p>You can download <strong>Malwarebytes for Android<\/strong> by clicking the link below.<\/p>\n<div class=\"mwt_download_box mwt_cta\"><div class=\"mwt_cta_head\"><img loading=\"lazy\" decoding=\"async\" class=\"mwt_product_icon_logo\" width=\"40\" height=\"40\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2018\/06\/Malwarebytes-LOGO.png\" alt=\"Malwarebytes for Android logo\" title=\"\"><div><span class=\"mwt_cta_title\">Malwarebytes for Android<\/span><span class=\"mwt_cta_sub\">Scans your phone and removes malware at no cost<\/span><\/div><\/div><a class=\"mwt_cta_btn\" data-google-vignette=\"false\" href=\"https:\/\/play.google.com\/store\/apps\/details?id=org.malwarebytes.antimalware\" target=\"_blank\" rel=\"noopener\">Get Malwarebytes for Android<\/a><span class=\"mwt_cta_note\">Opens Google Play in a new tab.<\/span><a class=\"mwt_cta_more\" data-google-vignette=\"false\" href=\"https:\/\/malwaretips.com\/get\/malwarebytes-android\" target=\"_blank\" rel=\"noopener sponsored\">Want real-time protection? See Malwarebytes Premium for Android<\/a><\/div>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Install Malwarebytes for Android on your phone.<\/p>\n<p>In the Google Play Store, tap &#8220;<strong>Install<\/strong>&#8221; to install Malwarebytes for Android on your device.<\/p>\n<figure><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-106940\" title=\"Tap Install to install Malwarebytes for Android\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Google-Play-App.jpg\" alt=\"Tap Install to install Malwarebytes for Android\" width=\"292\" height=\"580\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Google-Play-App.jpg 292w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Google-Play-App-151x300.jpg 151w\" sizes=\"auto, (max-width: 292px) 100vw, 292px\" \/><\/figure><p><\/p>\n<p>When the installation process has finished, tap &#8220;<strong>Open<\/strong>&#8221; to begin using Malwarebytes for Android. You can also open Malwarebytes by tapping on its icon in your phone menu or home screen.<br \/><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-106941\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Open-App.jpg\" alt=\"Malwarebytes for Android - Open App\" width=\"292\" height=\"578\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Open-App.jpg 292w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Open-App-152x300.jpg 152w\" sizes=\"auto, (max-width: 292px) 100vw, 292px\" \/><\/p>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Follow the on-screen prompts to complete the setup process<\/p>\n<p>When Malwarebytes opens, it walks you through a short setup. Tap <strong>Get started<\/strong> and follow the prompts. If you see an offer for a trial or a paid plan, read it before you accept. You can skip it and keep using the free scanner.<\/p>\n<p>Malwarebytes will ask for permission to access the files on your phone so it can scan them. Tap <strong>Allow<\/strong>, or turn on the permission in the Android screen that opens, then return to Malwarebytes.<\/p>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Run a scan with Malwarebytes for Android<\/p>\n<p>On the main screen, tap <strong>Scan now<\/strong>. In some versions, you open the menu, tap <strong>Scanner<\/strong>, and then tap <strong>Run a scan<\/strong>.<\/p>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Wait for the Malwarebytes scan to complete.<\/p>\n<p>Malwarebytes will now start scanning your phone for adware and other malicious apps. This process can take a few minutes, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.<br \/><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-106943\" title=\"Malwarebytes scanning phone for malware\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Scanning-for-Malware.jpg\" alt=\"Malwarebytes scanning Android for Vmalware\" width=\"292\" height=\"579\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Scanning-for-Malware.jpg 292w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Scanning-for-Malware-151x300.jpg 151w\" sizes=\"auto, (max-width: 292px) 100vw, 292px\" \/><\/p>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Remove the detected apps.<\/p>\n<p>When the scan has been completed, you will see a list of the threats that Malwarebytes for Android has detected. Next to each detected item, tap the menu icon (three dots), then choose to uninstall the app or delete the file. Android then asks you to confirm. Tap <strong>OK<\/strong> or <strong>Uninstall<\/strong> to remove the app.<\/p>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Restart your phone.<\/p>\n<p>When the detected apps are removed, restart your phone if Malwarebytes asks you to. Then check whether the problems you noticed have stopped.<\/p>\n<\/li>\n<\/ol>\n\n\n<hr \/>\n\n<p>If the problems you noticed continue after the scan, see the options below.<\/p>\n\n\n<div class=\"mwt_download_box mwt_cta mwt_protect\"><div class=\"mwt_cta_head\"><img loading=\"lazy\" decoding=\"async\" class=\"mwt_product_icon_logo\" width=\"40\" height=\"40\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2018\/06\/Malwarebytes-LOGO.png\" alt=\"Malwarebytes logo\" title=\"\"><div><span class=\"mwt_cta_title\">Keep your phone protected<\/span><span class=\"mwt_cta_sub\">Stop the next infection before it starts<\/span><\/div><\/div><span class=\"mwt_protect_text\">Malwarebytes for Android Premium adds real-time protection that blocks malicious apps and scam links before they can harm your phone.<\/span><a class=\"mwt_cta_btn\" data-google-vignette=\"false\" href=\"https:\/\/malwaretips.com\/get\/malwarebytes-android\" target=\"_blank\" rel=\"noopener sponsored\">See Malwarebytes for Android<\/a><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">If you are still having problems with your phone after completing these instructions, then please follow one of the steps:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Ask for help in our <strong><a title=\"Mobile Malware Removal Help &amp; Support\" href=\"https:\/\/malwaretips.com\/forums\/mobile-malware-removal-help-support.165\/\" target=\"_blank\" rel=\"noopener noreferrer\">Mobile Malware Removal Help &amp; Support<\/a><\/strong> forum.<\/li><li>Only as a last resort, reset your phone to factory settings. Read the warning below first.<\/li><\/ul>\n\n\n\n<div class=\"mt_noter\"><strong>A factory reset erases everything on your phone.<\/strong> Your apps, photos, files, and settings are deleted, so use it only if the problem continues after the steps above and after you&#8217;ve asked for help. Before you reset:<ul><li>Back up your photos, videos, files, and messages, for example to your Google account or a computer.<\/li><li>Make sure you know your Google account email and password. The phone asks for them after the reset. If you changed the password recently, Google recommends waiting 24 hours before you reset.<\/li><li>On a Samsung phone, also make sure you know your Samsung account password.<\/li><li>If you use an authenticator app for two-step verification, move your accounts to another device or save your backup codes first.<\/li><\/ul>On a Google Pixel, go to <em>Settings &gt; System &gt; Reset options &gt; Erase all data (factory reset)<\/em>. On a Samsung Galaxy phone, go to <em>Settings &gt; General management &gt; Reset &gt; Factory data reset<\/em>. Menu names differ on other phones, so check your manufacturer&#8217;s support site.<\/div>\n\n\n<\/div><\/div><\/div>\n\n\n\n\n\n\n<h3>Stay Protected: Block Ads and Malicious Sites<\/h3>\n\n<p>No scan can prove a device is completely clean, so it helps to block threats before they reach you. Most infections start with a malicious ad or a fake download button \u2014 so blocking them at the source is your best defense.<\/p>\n\n<p>We recommend <a href=\"https:\/\/adguard.com\/?aid=29616\" target=\"_blank\" rel=\"sponsored nofollow noopener noreferrer\"><strong>AdGuard<\/strong><\/a>, which blocks malicious ads, phishing pages, and dangerous redirects before they can reach you.<\/p>\n\n<p>\ud83d\udc49 <a href=\"https:\/\/adguard.com\/?aid=29616\" target=\"_blank\" rel=\"sponsored nofollow noopener noreferrer\"><strong>Download AdGuard and browse safely<\/strong><\/a><\/p>\n\n\n<h2 class=\"wp-block-heading\">Frequently Asked Questions<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For additional facts about the fake USPS redelivery scam see these FAQs:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Are scammers able to spoof USPS tracking numbers?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Scammers can generate fake but valid-looking tracking numbers. However, they will either show no results or incorrect details when checked on USPS.com. Genuine tracking numbers match real in-transit packages when searched.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Why do scammers ask for credit card information?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Beyond using card numbers to make purchases, the card security code and expiration date allows scammers to commit identity theft. USPS would never contact you requesting financial account details.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Can fake USPS sites be detected through web browsers?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sometimes. Current web browsers flag known fraudulent sites. However, scam sites can still slip through. You need to manually inspect sites for valid official domains and security certificates yourself before entering info.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Should I avoid clicking links on my mobile device?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Yes, extra caution should be used when clicking links on mobile devices. Fake sites can detect mobile users and send them to different scam sites optimized for smaller screens making them harder to analyze.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Can my information be stolen simply by visiting a scam site?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Possibly &#8211; some fraudulent sites can install malware and steal data simply via users visiting the page, even if no forms are completed. Having updated security software that runs frequent scans can detect these threats.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>If scammed, how long do the ramifications typically last?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Stolen personal information can be used months or even years later for identity theft. Repairing compromised accounts and credit histories is a lengthy process. Maintain vigilance indefinitely once scammed, as damage can always re-emerge.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">In Conclusion<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This scam deceives recipients into paying fake USPS redelivery fees by spoofing legitimate notifications. However, understanding the common tricks these scammers use makes it easier to detect fraudulent communications and sites. Scrutinize all supposed USPS alerts thoroughly, and never provide information or payment without verifying legitimacy first through independent contact. Exercising skepticism protects you from having your identity and finances stolen.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A new phishing scam has emerged that preys on expectations of pending packages and dupes victims into paying fake USPS redelivery fees. This expansive guide will uncover everything you need to know about how this &#8230; <\/p>\n<p class=\"read-more-container\"><a title=\"Exposing the USPS Redelivery Payment Scam Stealing Data\" class=\"read-more button\" href=\"https:\/\/malwaretips.com\/blogs\/usps-redelivery-payment\/#more-201128\" aria-label=\"Read more about Exposing the USPS Redelivery Payment Scam Stealing Data\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":201129,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[49],"tags":[],"class_list":["post-201128","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-scam-reports","masonry-post","generate-columns","tablet-grid-50","mobile-grid-100","grid-parent","grid-50","resize-featured-image"],"_links":{"self":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/posts\/201128","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/comments?post=201128"}],"version-history":[{"count":0,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/posts\/201128\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/media\/201129"}],"wp:attachment":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/media?parent=201128"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/categories?post=201128"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/tags?post=201128"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}