{"id":341696,"date":"2025-05-22T06:39:23","date_gmt":"2025-05-22T06:39:23","guid":{"rendered":"https:\/\/malwaretips.com\/blogs\/?p=341696"},"modified":"2025-05-22T09:23:32","modified_gmt":"2025-05-22T09:23:32","slug":"paypal-fake-transaction-emails-scam","status":"publish","type":"post","link":"https:\/\/malwaretips.com\/blogs\/paypal-fake-transaction-emails-scam\/","title":{"rendered":"PayPal Fake Transaction Emails: The Phone Number Scam That Steals Your Money"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Imagine receiving an alarming email that says your PayPal account has been charged hundreds of dollars for a suspicious transaction. A phone number is provided, urging you to act fast. You panic, pick up the phone, and unknowingly step into a trap laid by professional scammers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This is the reality for thousands of people who fall victim to PayPal scam emails and fake customer support numbers. These scams are sophisticated, convincing, and devastating. In this article, we will break down exactly how these scams operate, how to recognize them, and what steps to take if you&#8217;ve been targeted.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"762\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2025\/05\/PayPal-Bitcoin-Scam.jpg\" alt=\"\" class=\"wp-image-341697\" style=\"width:325px;height:auto\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2025\/05\/PayPal-Bitcoin-Scam.jpg 500w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2025\/05\/PayPal-Bitcoin-Scam-197x300.jpg 197w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">Scam Overview<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Scammers are increasingly targeting PayPal users with cleverly disguised emails that mimic official PayPal communications. These scam emails are designed to create a sense of urgency by claiming unauthorized transactions have been made on your account. They often involve large sums of money and mention items like Bitcoin purchases or high-value electronics. The intent is to prompt the recipient to call a fake customer service number listed in the email.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What Makes These Emails So Convincing?<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Professional Appearance<\/strong>: The scam emails closely replicate legitimate PayPal formatting, including logos, headers, and disclaimers. They look official at a glance.<\/li>\n\n\n\n<li><strong>Urgent Language<\/strong>: These emails use alarming phrases such as &#8220;unauthorized transaction,&#8221; &#8220;limited time to act,&#8221; and &#8220;finalized charges&#8221; to induce panic.<\/li>\n\n\n\n<li><strong>Detailed Transaction Info<\/strong>: Fake invoices include specific product names, amounts, order numbers, and trade IDs, making the message appear legitimate.<\/li>\n\n\n\n<li><strong>Customer Service Numbers<\/strong>: Each scam email lists a different toll-free support number, which connects the victim to fake support agents who sound knowledgeable and empathetic.<\/li>\n\n\n\n<li><strong>Spoofed Email Addresses<\/strong>: Scammers use email addresses that mimic PayPal domains to bypass spam filters and gain user trust.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">Common Themes in These Scams<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Unauthorized Bitcoin Purchases<\/strong>: Emails claim that hundreds of dollars were used to buy Bitcoin without your consent.<\/li>\n\n\n\n<li><strong>Weapon or High-Risk Item Invoices<\/strong>: Some emails falsely indicate purchases of firearms or suspicious items to spark immediate concern.<\/li>\n\n\n\n<li><strong>Refund Offers<\/strong>: Victims are promised a refund if they call within a certain timeframe, creating a false sense of urgency.<\/li>\n\n\n\n<li><strong>Remote Access Requests<\/strong>: Once the call is made, scammers ask to access your computer to &#8220;verify&#8221; the transaction or &#8220;secure&#8221; your device.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Real-Life Examples<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Three email samples illustrate the scam:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Email 1<\/strong>: Claims a $279.29 unauthorized transaction for Bitcoin with a refund available within 12 hours upon calling.<\/li>\n\n\n\n<li><strong>Email 2<\/strong>: States a $1100 charge for a handgun, urging the recipient to call immediately to cancel if it wasn\u2019t authorized.<\/li>\n\n\n\n<li><strong>Email 3<\/strong>: Lists a $678.99 Bitcoin purchase with a helpline number and a friendly tone thanking the victim for their &#8220;devotion.&#8221;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">All these examples point to the same tactic: panic-inducing communication paired with a call-to-action that leads to further exploitation.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How the Scam Works<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Step 1: The Initial Email<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Scammers begin by sending a phishing email to a potential victim. The email appears to be from PayPal and includes convincing branding and details. It alerts the user to a suspicious transaction, typically for a large amount.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Step 2: Induced Panic<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The email uses psychological manipulation. Terms like &#8220;unauthorized,&#8221; &#8220;finalized,&#8221; and &#8220;urgent action required&#8221; push the victim into a state of panic. The fear of financial loss overrides logical thinking.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Step 3: The Phone Number Trap<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The email includes a toll-free number that supposedly connects you to PayPal support. In reality, this is a fake call center operated by scammers.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Step 4: The Fake Support Call<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Once you call, you&#8217;re greeted by someone posing as a PayPal support agent. They may use your name and refer to the transaction listed in the email to appear legitimate. The scammer then &#8220;verifies&#8221; your account and pretends to process a refund.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Step 5: Remote Access Request<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The scammer claims they need to secure your device or confirm the refund by remotely accessing your computer. They ask you to install remote access tools like AnyDesk or TeamViewer.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Step 6: Data Extraction<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">With access to your computer, scammers scour your files for personal data, banking credentials, saved passwords, and more. They may even install keyloggers or other malicious software.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Step 7: Direct Theft<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Scammers may initiate transfers from your bank accounts or PayPal, make unauthorized purchases, or use the data to open new accounts in your name.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Step 8: Gift Card Scams<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">In some cases, the fake support agent claims the refund failed and asks you to buy gift cards (like Amazon or Apple) and send them the codes. This is a common method for laundering stolen money.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Step 9: Continued Exploitation<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Once hooked, victims may be contacted multiple times for further &#8220;verification&#8221; or follow-ups. Scammers aim to extract as much value as possible before the victim catches on.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to Spot Fake PayPal Emails and Phone Numbers<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Recognizing a scam before engaging is the most effective way to protect yourself. Fake PayPal emails and fraudulent customer support numbers often follow predictable patterns. Knowing what to look for can help you avoid falling victim.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Signs of a Fake PayPal Email<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Generic Greetings<\/strong><br \/>Real PayPal emails will address you by your full name or business name. Scams often begin with vague greetings like \u201cDear Customer\u201d or \u201cDear User.\u201d<\/li>\n\n\n\n<li><strong>Urgent or Alarming Language<\/strong><br \/>Messages that pressure you to act immediately, using phrases like \u201climited time,\u201d \u201cunauthorized transaction,\u201d or \u201cfinal notice,\u201d are red flags.<\/li>\n\n\n\n<li><strong>Unusual Transaction Details<\/strong><br \/>Emails often claim you&#8217;ve made a high-value purchase (e.g., Bitcoin or firearms) you don\u2019t recognize. Scammers use this tactic to spark panic.<\/li>\n\n\n\n<li><strong>Suspicious Email Addresses<\/strong><br \/>Check the sender\u2019s email carefully. Scammers often use addresses that look similar to PayPal\u2019s but contain subtle errors or extra characters (e.g., <a>paypal@secure-pay.com<\/a>).<\/li>\n\n\n\n<li><strong>Request for Phone Contact<\/strong><br \/>Legitimate PayPal emails rarely ask you to call a phone number. If a number is included and the email urges you to call immediately, be cautious.<\/li>\n\n\n\n<li><strong>Links That Don\u2019t Go to PayPal<\/strong><br \/>Hover over any links without clicking. If the URL doesn\u2019t point to \u201cpaypal.com,\u201d it\u2019s likely a phishing attempt.<\/li>\n\n\n\n<li><strong>Poor Grammar and Formatting<\/strong><br \/>Many scam emails contain grammar mistakes, awkward phrasing, or inconsistent formatting. Official PayPal messages are professionally written and formatted.<\/li>\n\n\n\n<li><strong>Unfamiliar Attachments<\/strong><br \/>Some scam emails include attachments or ask you to download invoices. PayPal does not send unsolicited attachments.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">How to Identify Fake PayPal Phone Numbers<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Numbers Not Listed on PayPal&#8217;s Website<\/strong><br \/>Always verify any customer service number by visiting the official PayPal site. If the number doesn\u2019t match, don\u2019t call it.<\/li>\n\n\n\n<li><strong>Prominently Displayed in the Email<\/strong><br \/>Scammers often bold or highlight the number and place it in buttons or banners to grab your attention and push you to call.<\/li>\n\n\n\n<li><strong>High-Pressure Tactics When You Call<\/strong><br \/>Fake agents may demand quick action, ask for private information, or insist that your account is compromised and must be \u201csecured\u201d immediately.<\/li>\n\n\n\n<li><strong>Requests for Remote Access<\/strong><br \/>Real PayPal representatives will never ask to connect to your computer. If someone tells you to install software like AnyDesk or TeamViewer, hang up.<\/li>\n\n\n\n<li><strong>Requests for Gift Cards or Wire Transfers<\/strong><br \/>Scammers may claim they need you to verify a refund by purchasing gift cards and reading the codes. This is a common fraud tactic PayPal never uses.<\/li>\n\n\n\n<li><strong>No Case or Email Follow-Up<\/strong><br \/>Legitimate PayPal support follows up via your official PayPal account and email inbox. Scammers rarely provide consistent, trackable communication.<\/li>\n\n\n\n<li><strong>Unprofessional or Fake-Sounding Agents<\/strong><br \/>Be alert to overly casual or scripted responses, strange background noise, or poor audio quality. These are often signs of fake support call centers.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">What to Do if You\u2019re Unsure<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Do not click any links or call any numbers in the suspicious email.<\/li>\n\n\n\n<li>Log in to your PayPal account directly by typing <strong><a class=\"\" href=\"http:\/\/www.paypal.com\" target=\"_blank\" rel=\"noopener\">www.paypal.com<\/a><\/strong> into your browser.<\/li>\n\n\n\n<li>Check your account activity for any real transactions.<\/li>\n\n\n\n<li>Forward the suspicious email to <strong><a>spoof@paypal.com<\/a><\/strong> for verification.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Spotting a scam email or phone number early can prevent serious financial and data loss. Always pause, verify, and act with caution.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What to Do if You Have Fallen Victim to This Scam<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you have already called the number or allowed remote access to your device, take these steps immediately:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. <strong>Disconnect Internet and Power Off Device<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Shut down your device to prevent further data access or file extraction by scammers.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. <strong>Change Your Passwords<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">On a secure, clean device, change the passwords for all important accounts: email, PayPal, bank, social media, etc.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. <strong>Contact Your Bank and PayPal<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Notify your financial institutions of the fraud:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>PayPal Support<\/strong>: Visit <a href=\"https:\/\/www.paypal.com\/contact\" target=\"_blank\" rel=\"noopener\">paypal.com\/contact<\/a><\/li>\n\n\n\n<li><strong>Bank\/Credit Card Provider<\/strong>: Inform them of potential unauthorized activity and ask to freeze your account if needed.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">4. <strong>Remove Remote Access Software<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Uninstall any remote access programs like AnyDesk, TeamViewer, or LogMeIn that scammers asked you to install.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5. <strong>Run a Security Scan<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Use reputable antivirus and anti-malware tools to scan for malicious software. Reformat your device if you&#8217;re unsure it&#8217;s clean.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">6. <strong>Report the Scam<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Submit reports to the following agencies:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>FTC<\/strong>: <a href=\"https:\/\/reportfraud.ftc.gov\/\" target=\"_blank\" rel=\"noopener\">reportfraud.ftc.gov<\/a><\/li>\n\n\n\n<li><strong>IC3 (FBI Internet Crime Complaint Center)<\/strong>: <a href=\"https:\/\/www.ic3.gov\/\" target=\"_blank\" rel=\"noopener\">ic3.gov<\/a><\/li>\n\n\n\n<li><strong>PayPal Phishing Email<\/strong>: Forward the scam email to <a href=\"mailto:spoof@paypal.com\">spoof@paypal.com<\/a><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">7. <strong>Monitor Your Accounts Closely<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Keep a close eye on your credit report, bank accounts, and PayPal for unusual activity.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">8. <strong>Consider Identity Theft Protection<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Sign up for a reputable identity theft monitoring service to track any fraudulent activity using your information.<\/p>\n\n\n<h2>Is Your Device Infected? Run a Free Malware Scan<\/h2>\n\n<p>Slow performance, constant pop-ups, or strange behavior? These are classic signs of a malware infection. A quick way to check is to scan your device with <strong>Malwarebytes Free<\/strong>, one of the most trusted malware removal tools available. If you only visited a scam page and didn&#8217;t download or install anything, this scan is optional.<\/p>\n\n<p>The free version detects and removes the most common threats, including:<\/p>\n\n<ul>\n<li><strong>Adware<\/strong> \u2014 the cause of those annoying pop-ups<\/li>\n<li><strong>Browser hijackers<\/strong> \u2014 unwanted redirects and changed homepages<\/li>\n<li><strong>Trojans and spyware<\/strong> \u2014 hidden programs stealing your data<\/li>\n<li><strong>Potentially unwanted programs (PUPs)<\/strong> \u2014 software you never asked for<\/li>\n<\/ul>\n\n<p>\ud83d\udc49 <strong>Select your device below<\/strong> \u2014 Windows, Mac, or Android \u2014 then follow the simple steps to download Malwarebytes, scan your system, and remove any threats it finds. The scan usually takes 5 to 20 minutes.<\/p>\n\n<div class=\"su-tabs mwtcui-tabs \" data-mwt-tabs data-active=\"1\" data-anchor-in-url=\"no\"><div class=\"su-tabs-nav\" role=\"tablist\" aria-label=\"Instructions\"><button type=\"button\" class=\"\" role=\"tab\" id=\"mwtcui-tabs-1-0-tab\" aria-controls=\"mwtcui-tabs-1-0\" aria-selected=\"true\" tabindex=\"0\" data-anchor=\"\">Malwarebytes for Windows<\/button><button type=\"button\" class=\"\" role=\"tab\" id=\"mwtcui-tabs-1-1-tab\" aria-controls=\"mwtcui-tabs-1-1\" aria-selected=\"false\" tabindex=\"-1\" data-anchor=\"\">Malwarebytes for Mac<\/button><button type=\"button\" class=\"\" role=\"tab\" id=\"mwtcui-tabs-1-2-tab\" aria-controls=\"mwtcui-tabs-1-2\" aria-selected=\"false\" tabindex=\"-1\" data-anchor=\"\">Malwarebytes for Android<\/button><\/div><div class=\"su-tabs-panes\"><div class=\"su-tabs-pane mwtcui-tab-panel \" id=\"mwtcui-tabs-1-0\" role=\"tabpanel\" aria-labelledby=\"mwtcui-tabs-1-0-tab\" data-title=\"Malwarebytes for Windows\" data-anchor=\"\">\n\n<h3 id=\"windowsh3\" class=\"toch3\">Run a Malware Scan with Malwarebytes for Windows<\/h3>\n\n\n<p class=\"wp-block-paragraph\"><strong>Malwarebytes<\/strong> is one of the most popular and trusted anti-malware tools for Windows \u2014 and it&#8217;s completely free for removing infections. It catches threats that many antivirus programs miss, including adware, browser hijackers, and trojans. Follow the steps below to scan your PC and remove what Malwarebytes finds.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><p class=\"mwt_quick_overview\">Download Malwarebytes<\/p> <p>Click the button below to download the latest version of <strong>Malwarebytes for Windows<\/strong> from the official source. The free version is all you need \u2014 it will scan your computer and remove adware, browser hijackers, and other malicious software at no cost.<\/p> <div class=\"mwt_download_box mwt_cta\"><div class=\"mwt_cta_head\"><img loading=\"lazy\" decoding=\"async\" class=\"mwt_product_icon_logo\" width=\"40\" height=\"40\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2018\/06\/Malwarebytes-LOGO.png\" alt=\"Malwarebytes logo\" title=\"\"><div><span class=\"mwt_cta_title\">Malwarebytes Free for Windows<\/span><span class=\"mwt_cta_sub\">Scans and removes malware at no cost<\/span><\/div><\/div><a class=\"mwt_cta_btn\" data-google-vignette=\"false\" href=\"https:\/\/malwaretips.com\/downloads\/MBSetup-076886.076886-consumer.exe\" onclick=\"window.open(&#039;https:\/\/malwaretips.com\/get\/malwarebytes-free&#039;,&#039;_blank&#039;,&#039;noopener&#039;);\">Download Malwarebytes<\/a><span class=\"mwt_cta_note\">Official installer for Windows 11 and 10. Your download starts right away.<\/span><a class=\"mwt_cta_more\" data-google-vignette=\"false\" href=\"https:\/\/malwaretips.com\/get\/malwarebytes-premium-box\" target=\"_blank\" rel=\"noopener sponsored\">Want real-time protection? See Malwarebytes Premium<\/a><\/div><\/li>\n\n\n\n<li> <p class=\"mwt_quick_overview\">Install Malwarebytes<\/p>\n\n<p>When the download finishes, open your <strong>Downloads<\/strong> folder and <strong>double-click the MBSetup file<\/strong>. If Windows shows a <strong>User Account Control<\/strong> pop-up, click &#8220;<em>Yes<\/em>&#8221; to allow the installation.<\/p>\n\n <figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"975\" height=\"500\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM1.jpg\" alt=\"Windows File Explorer Downloads folder with the Malwarebytes setup file highlighted\" class=\"wp-image-285934\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM1.jpg 975w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM1-300x154.jpg 300w\" sizes=\"auto, (max-width: 975px) 100vw, 975px\" \/><\/figure> \n\n \n  \n\n<\/li>\n\n\n\n<li><p class=\"mwt_quick_overview\">Follow the On-Screen Prompts to Install Malwarebytes<\/p> \n\n<p>The setup wizard will walk you through a few quick screens:<\/p>\n\n<ul>\n \n  <li>\n    <p>Choose where you&#8217;re installing the program \u2014 &#8220;<strong>Personal Computer<\/strong>&#8221; or &#8220;<strong>Work Computer<\/strong>&#8221; \u2014 then click <strong>Next<\/strong>.<\/p>\n    <figure class=\"wp-block-image size-full\">\n      <img loading=\"lazy\" decoding=\"async\" width=\"737\" height=\"500\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM3-1.jpg\" alt=\"Malwarebytes Setup asking you to choose a protection type, with Personal selected\" class=\"wp-image-285953\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM3-1.jpg 737w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM3-1-300x204.jpg 300w\" sizes=\"auto, (max-width: 737px) 100vw, 737px\" \/>\n    <\/figure>\n  <\/li>\n  <li>\n    <p>Malwarebytes will now install on your device. This usually takes under a minute.<\/p>\n    <figure class=\"wp-block-image size-full\">\n      <img loading=\"lazy\" decoding=\"async\" width=\"759\" height=\"500\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM4.jpg\" alt=\"Malwarebytes Setup installing the program, with the progress at 92 percent\" class=\"wp-image-285937\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM4.jpg 759w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM4-300x198.jpg 300w\" sizes=\"auto, (max-width: 759px) 100vw, 759px\" \/>\n    <\/figure>\n  <\/li>\n  <li>\n    <p>When installation is complete, the &#8220;<strong>Welcome to Malwarebytes<\/strong>&#8221; screen will open automatically.<\/p>\n    <figure class=\"wp-block-image size-full\">\n      <img loading=\"lazy\" decoding=\"async\" width=\"705\" height=\"500\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM6-1.jpg\" alt=\"Welcome to Malwarebytes screen with the Get started button highlighted\" class=\"wp-image-285951\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM6-1.jpg 705w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM6-1-300x213.jpg 300w\" sizes=\"auto, (max-width: 705px) 100vw, 705px\" \/>\n    <\/figure>\n  <\/li>\n  <li>\n    <p>On the final screen, click <strong>Open Malwarebytes<\/strong> to launch the program.<\/p>\n    <figure class=\"wp-block-image size-full\">\n      <img loading=\"lazy\" decoding=\"async\" width=\"749\" height=\"500\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM5-1.jpg\" alt=\"Malwarebytes Setup success screen with the Open Malwarebytes button highlighted\" class=\"wp-image-285952\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM5-1.jpg 749w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM5-1-300x200.jpg 300w\" sizes=\"auto, (max-width: 749px) 100vw, 749px\" \/>\n    <\/figure>\n  <\/li>\n<\/ul>\n\n<\/li>\n\n\n\n<li><p class=\"mwt_quick_overview\">Optional: Check for rootkits with a Custom Scan<\/p>\n<p>You don&#8217;t need to change any settings for a normal scan. The standard <strong>Threat Scan<\/strong> in the next step is enough for most problems, so you can go straight to it.<\/p>\n<p>If you also want to check for rootkits, use a Custom Scan. In current versions of Malwarebytes, rootkit scanning is only available there:<\/p>\n<ol>\n<li>On the <strong>Scanner<\/strong> tile, click the three-dot menu and select <strong>Advanced Scan<\/strong>.<\/li>\n<li>Choose <strong>Custom Scan<\/strong>. In its options, check <strong>Scan for rootkits<\/strong>.<\/li>\n<li>Select your system drive (usually <strong>C:\\<\/strong>) as the location to scan, then start the scan. It takes longer than a Threat Scan.<\/li>\n<li>When it finishes, review and quarantine the results as described in the steps below.<\/li>\n<\/ol>\n<p>Rootkit scanning isn&#8217;t available on Windows devices with ARM processors.<\/p><\/li>\n\n\n\n<li><p class=\"mwt_quick_overview\">Start the Scan<\/p> <p>Click the blue <strong>Scan<\/strong> button. Malwarebytes will automatically update its virus database and start checking your computer for malware.<\/p><figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"849\" height=\"600\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM10.jpg\" alt=\"Malwarebytes dashboard with the Scan button on the Scanner tile highlighted\" class=\"wp-image-285941\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM10.jpg 849w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM10-300x212.jpg 300w\" sizes=\"auto, (max-width: 849px) 100vw, 849px\" \/><\/figure><\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Wait for the Scan to Finish<\/p>\n<p>The scan checks your entire system for browser hijackers and other malicious programs, so it can take 5 to 20 minutes depending on your computer. Feel free to do something else \u2014 just check back occasionally to see the progress.<\/p>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"842\" height=\"600\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM11.jpg\" alt=\"Malwarebytes Threat Scan in progress, listing the scan stages and the number of items scanned\" class=\"wp-image-285944\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM11.jpg 842w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM11-300x214.jpg 300w\" sizes=\"auto, (max-width: 842px) 100vw, 842px\" \/><\/figure><\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Quarantine the Detected Threats<\/p>\n<p>When the scan is done, you&#8217;ll see a list of everything Malwarebytes found \u2014 malware, adware, and potentially unwanted programs. Click the &#8220;<strong>Quarantine<\/strong>&#8221; button to remove all of them at once.<\/p>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"844\" height=\"600\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM12.jpg\" alt=\"Malwarebytes Threat Scan results listing detected potentially unwanted programs, with the Quarantine button highlighted\" class=\"wp-image-285945\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM12.jpg 844w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM12-300x213.jpg 300w\" sizes=\"auto, (max-width: 844px) 100vw, 844px\" \/><\/figure>\n\n<p>Malwarebytes will now remove the malicious files and registry entries and move them safely into quarantine.<\/p>\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"842\" height=\"600\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM13.jpg\" alt=\"Malwarebytes moving the selected detections to quarantine\" class=\"wp-image-285946\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM13.jpg 842w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM13-300x214.jpg 300w\" sizes=\"auto, (max-width: 842px) 100vw, 842px\" \/><\/figure><\/li>\n\n\n\n<li>\n  <p class=\"mwt_quick_overview\">Restart Your Computer<\/p>\n  <p>Some threats can only be fully removed after a reboot. If Malwarebytes asks you to restart, click <strong>Yes<\/strong>. Once you&#8217;re logged back in, Malwarebytes has finished removing the threats it found.<\/p>\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"844\" height=\"600\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM14.jpg\" alt=\"Malwarebytes message asking to restart the computer to finish the removal, with the Yes button highlighted\" class=\"wp-image-285947\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM14.jpg 844w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM14-300x213.jpg 300w\" sizes=\"auto, (max-width: 844px) 100vw, 844px\" \/><\/figure><\/li>\n<\/ol>\n\n\n<p>When the scan is done, check whether the problems you noticed have stopped. If they continue, see the options below.<\/p>\n\n\n<div class=\"mwt_download_box mwt_cta mwt_protect\"><div class=\"mwt_cta_head\"><img loading=\"lazy\" decoding=\"async\" class=\"mwt_product_icon_logo\" width=\"40\" height=\"40\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2018\/06\/Malwarebytes-LOGO.png\" alt=\"Malwarebytes logo\" title=\"\"><div><span class=\"mwt_cta_title\">Keep your PC protected<\/span><span class=\"mwt_cta_sub\">Stop the next infection before it starts<\/span><\/div><\/div><span class=\"mwt_protect_text\">If your antivirus let this threat through, it may not be enough on its own. Malwarebytes Premium adds real-time protection that blocks malware, ransomware, and malicious websites before they can infect your computer.<\/span><a class=\"mwt_cta_btn\" data-google-vignette=\"false\" href=\"https:\/\/malwaretips.com\/get\/malwarebytes-premium-final\" target=\"_blank\" rel=\"noopener sponsored\">See Malwarebytes Premium<\/a><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">If you are still having problems with your computer after completing these instructions, then please follow one of the steps:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Run a computer scan with <strong><a href=\"https:\/\/malwaretips.com\/get\/esetonlinescanner\" target=\"_blank\" rel=\"noopener sponsored\" data-google-vignette=\"false\">ESET Online Scanner<\/a><\/strong><\/li><li>Ask for help in our <strong><a title=\"Malware Removal Assistance for Windows\" href=\"https:\/\/malwaretips.com\/forums\/windows-malware-removal-help-support.10\/\" target=\"_blank\" rel=\"noopener noreferrer\">Windows Malware Removal Help &amp; Support<\/a><\/strong> forum.<\/li><\/ul>\n\n\n<\/div><div class=\"su-tabs-pane mwtcui-tab-panel \" id=\"mwtcui-tabs-1-1\" role=\"tabpanel\" aria-labelledby=\"mwtcui-tabs-1-1-tab\" data-title=\"Malwarebytes for Mac\" data-anchor=\"\">\n\n<h3 id=\"mach3\" class=\"toch3\">Run a Malware Scan with Malwarebytes for Mac<\/h3>\n\n\n<p class=\"wp-block-paragraph\"><strong>Malwarebytes for Mac<\/strong> is a free on-demand scanner that removes the malware other security software tends to miss \u2014 adware, browser hijackers, and unwanted programs included. Cleaning an infected Mac with Malwarebytes has always been completely free, and it&#8217;s our go-to recommendation. Follow the steps below to scan your Mac and remove what Malwarebytes finds.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>\n<p class=\"mwt_quick_overview\">Download Malwarebytes for Mac<\/p>\n<p>Click the button below to download the latest version of <strong>Malwarebytes for Mac<\/strong>.<\/p>\n<div class=\"mwt_download_box mwt_cta\"><div class=\"mwt_cta_head\"><img loading=\"lazy\" decoding=\"async\" class=\"mwt_product_icon_logo\" width=\"40\" height=\"40\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2018\/06\/Malwarebytes-LOGO.png\" alt=\"Malwarebytes logo\" title=\"\"><div><span class=\"mwt_cta_title\">Malwarebytes Free for Mac<\/span><span class=\"mwt_cta_sub\">Scans and removes malware at no cost<\/span><\/div><\/div><a class=\"mwt_cta_btn\" data-google-vignette=\"false\" href=\"https:\/\/malwaretips.com\/download-malwarebytes-for-mac\" onclick=\"window.open(&#039;https:\/\/malwaretips.com\/get\/malwarebytes-mac&#039;,&#039;_blank&#039;,&#039;noopener&#039;);\">Download Malwarebytes<\/a><span class=\"mwt_cta_note\">Official installer for macOS. Your download starts right away.<\/span><a class=\"mwt_cta_more\" data-google-vignette=\"false\" href=\"https:\/\/malwaretips.com\/get\/malwarebytes-mac-premium\" target=\"_blank\" rel=\"noopener sponsored\">Want real-time protection? See Malwarebytes Premium<\/a><\/div>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Open the Malwarebytes setup file<\/p>\n<p>When the download finishes, open your <em>Downloads<\/em> folder and <strong>double-click the setup file<\/strong> to begin the installation.<\/p>\n<figure><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-98734 alignnone\" title=\"Double-click on setup file to install Malwarebytes\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Installer.jpg\" alt=\"Double-click on setup file to install Malwarebytes\" width=\"750\" height=\"424\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Installer.jpg 750w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Installer-300x170.jpg 300w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/figure><p><\/p>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Follow the On-Screen Prompts to Install Malwarebytes<\/p>\n<p>The <em>Malwarebytes for Mac Installer<\/em> will guide you through a few quick screens. Click &#8220;<strong>Continue<\/strong>&#8221; and keep following the prompts until the installation completes.<\/p>\n<figure><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-98735 alignnone\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Installer-Step-1.jpg\" alt=\"Click Continue to install Malwarebytes for Mac\" width=\"750\" height=\"532\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Installer-Step-1.jpg 750w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Installer-Step-1-300x213.jpg 300w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/figure><p><\/p>\n<figure><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-98736 alignnone\" title=\"Click again on Continue to install Malwarebytes for Mac for Mac\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Installer-Step-2.jpg\" alt=\"Click again on Continue to install Malwarebytes for Mac\" width=\"750\" height=\"531\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Installer-Step-2.jpg 750w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Installer-Step-2-300x212.jpg 300w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/figure><p><\/p>\n<figure><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-98737 alignnone\" title=\"Click Install to install Malwarebytes on Mac\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Installer-Step-4.jpg\" alt=\"Click Install to install Malwarebytes on Mac\" width=\"750\" height=\"531\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Installer-Step-4.jpg 750w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Installer-Step-4-300x212.jpg 300w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/figure><p><\/p>\n<p>When the installation is complete, Malwarebytes opens to the <em>Welcome to Malwarebytes<\/em> screen. Click &#8220;<strong>Get started<\/strong>&#8220;.<\/p>\n<p>Malwarebytes needs <strong>Full Disk Access<\/strong> to check your whole Mac. When it asks, open <strong>System Settings &gt; Privacy &amp; Security &gt; Full Disk Access<\/strong>, turn on <strong>Malwarebytes<\/strong> (it may be listed as Malwarebytes Protection), and confirm with your password or Touch ID. Then return to Malwarebytes. On macOS Monterey and earlier, this setting is in System Preferences &gt; Security &amp; Privacy &gt; Privacy.<\/p>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Select &#8220;Personal Computer&#8221; or &#8220;Work Computer&#8221;<\/p>\n<p>Malwarebytes will ask what type of computer you&#8217;re installing it on. Click either <strong>Personal Computer<\/strong> or <strong>Work Computer<\/strong>, whichever applies.<br \/><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-98740 alignnone\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Select-Personal-Computer.jpg\" alt=\"Select Personal Computer or Work Computer mac\" width=\"750\" height=\"537\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Select-Personal-Computer.jpg 750w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Select-Personal-Computer-300x215.jpg 300w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/p>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Start the Scan<\/p>\n<p>Click the &#8220;<strong>Scan<\/strong>&#8221; button. Malwarebytes will automatically update its detection database and begin checking your Mac for malware.<br \/><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-98733 alignnone\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Click-Scan.jpg\" alt=\"Click on Scan button to start a system scan Mac\" width=\"750\" height=\"538\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Click-Scan.jpg 750w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Click-Scan-300x215.jpg 300w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/p>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Wait for the Scan to Finish<\/p>\n<p>Malwarebytes will scan your Mac for adware, browser hijackers, and other malicious programs. This can take a few minutes, so feel free to do something else \u2014 just check back occasionally to see the progress.<br \/><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-98739 alignnone\" title=\"Wait for Malwarebytes for Mac to scan your computer\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Scanning-for-malware.jpg\" alt=\"Wait for Malwarebytes for Mac to scan for malware\" width=\"750\" height=\"536\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Scanning-for-malware.jpg 750w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Scanning-for-malware-300x214.jpg 300w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/p>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Quarantine the Detected Threats<\/p>\n<p>When the scan is done, you&#8217;ll see a list of everything Malwarebytes found. Click the &#8220;<strong>Quarantine<\/strong>&#8221; button to remove all the threats at once.<br \/><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-98732 alignnone\" title=\"Review the malicious programs and click on Quarantine\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Click-Confirm.jpg\" alt=\"Review the malicious programs and click on Quarantine to remove malware\" width=\"750\" height=\"538\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Click-Confirm.jpg 750w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Click-Confirm-300x215.jpg 300w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/p>\n<\/li>\n\n\n\n<li> <p class=\"mwt_quick_overview\">Restart Your Mac<\/p> <p>Malwarebytes will now remove all the malicious files it found. Some threats can only be fully removed after a reboot \u2014 if Malwarebytes asks you to restart, allow it. Once you&#8217;re logged back in, check whether the problems you noticed have stopped. If they come back, save the scan report and ask for help in our forum.<br \/><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"536\" class=\"size-full wp-image-98738 alignnone\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Restart.jpg\" alt=\"Malwarebytes For Mac requesting to restart computer\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Restart.jpg 750w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Restart-300x214.jpg 300w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><br \/><\/p> <\/li>\n<\/ol>\n\n\n<p>If the problems you noticed continue after the scan, see the options below.<\/p>\n\n\n<div class=\"mwt_download_box mwt_cta mwt_protect\"><div class=\"mwt_cta_head\"><img loading=\"lazy\" decoding=\"async\" class=\"mwt_product_icon_logo\" width=\"40\" height=\"40\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2018\/06\/Malwarebytes-LOGO.png\" alt=\"Malwarebytes logo\" title=\"\"><div><span class=\"mwt_cta_title\">Keep your Mac protected<\/span><span class=\"mwt_cta_sub\">Stop the next infection before it starts<\/span><\/div><\/div><span class=\"mwt_protect_text\">If your Mac got infected, its built-in protection may not be enough on its own. Malwarebytes Premium for Mac adds real-time protection that blocks malware and adware before they can infect your Mac.<\/span><a class=\"mwt_cta_btn\" data-google-vignette=\"false\" href=\"https:\/\/malwaretips.com\/get\/malwarebytes-mac-premium\" target=\"_blank\" rel=\"noopener sponsored\">See Malwarebytes Premium<\/a><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">If you are still experiencing problems while trying to remove a malicious program from your computer, please ask for help in our <strong><a title=\"Mac Malware Removal Help &amp; Support\" href=\"https:\/\/malwaretips.com\/forums\/mac-malware-removal-help-support.183\/\" target=\"_blank\" rel=\"noopener noreferrer\">Mac Malware Removal Help &amp; Support<\/a><\/strong> forum.<\/p>\n\n\n<\/div><div class=\"su-tabs-pane mwtcui-tab-panel \" id=\"mwtcui-tabs-1-2\" role=\"tabpanel\" aria-labelledby=\"mwtcui-tabs-1-2-tab\" data-title=\"Malwarebytes for Android\" data-anchor=\"\">\n\n<h3 id=\"androidh3\" class=\"toch3\">Run a Malware Scan with Malwarebytes for Android<\/h3>\n\n<p>Malwarebytes for Android scans your phone or tablet for malware, adware, and potentially unwanted apps. The free version scans only when you start a scan. Real-time protection, which checks apps automatically, is part of the paid Premium version.<\/p>\n\n\n<ol class=\"wp-block-list\">\n<li>\n<p class=\"mwt_quick_overview\">Download Malwarebytes for Android.<\/p>\n<p>You can download <strong>Malwarebytes for Android<\/strong> by clicking the link below.<\/p>\n<div class=\"mwt_download_box mwt_cta\"><div class=\"mwt_cta_head\"><img loading=\"lazy\" decoding=\"async\" class=\"mwt_product_icon_logo\" width=\"40\" height=\"40\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2018\/06\/Malwarebytes-LOGO.png\" alt=\"Malwarebytes for Android logo\" title=\"\"><div><span class=\"mwt_cta_title\">Malwarebytes for Android<\/span><span class=\"mwt_cta_sub\">Scans your phone and removes malware at no cost<\/span><\/div><\/div><a class=\"mwt_cta_btn\" data-google-vignette=\"false\" href=\"https:\/\/play.google.com\/store\/apps\/details?id=org.malwarebytes.antimalware\" target=\"_blank\" rel=\"noopener\">Get Malwarebytes for Android<\/a><span class=\"mwt_cta_note\">Opens Google Play in a new tab.<\/span><a class=\"mwt_cta_more\" data-google-vignette=\"false\" href=\"https:\/\/malwaretips.com\/get\/malwarebytes-android\" target=\"_blank\" rel=\"noopener sponsored\">Want real-time protection? See Malwarebytes Premium for Android<\/a><\/div>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Install Malwarebytes for Android on your phone.<\/p>\n<p>In the Google Play Store, tap &#8220;<strong>Install<\/strong>&#8221; to install Malwarebytes for Android on your device.<\/p>\n<figure><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-106940\" title=\"Tap Install to install Malwarebytes for Android\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Google-Play-App.jpg\" alt=\"Tap Install to install Malwarebytes for Android\" width=\"292\" height=\"580\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Google-Play-App.jpg 292w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Google-Play-App-151x300.jpg 151w\" sizes=\"auto, (max-width: 292px) 100vw, 292px\" \/><\/figure><p><\/p>\n<p>When the installation process has finished, tap &#8220;<strong>Open<\/strong>&#8221; to begin using Malwarebytes for Android. You can also open Malwarebytes by tapping on its icon in your phone menu or home screen.<br \/><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-106941\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Open-App.jpg\" alt=\"Malwarebytes for Android - Open App\" width=\"292\" height=\"578\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Open-App.jpg 292w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Open-App-152x300.jpg 152w\" sizes=\"auto, (max-width: 292px) 100vw, 292px\" \/><\/p>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Follow the on-screen prompts to complete the setup process<\/p>\n<p>When Malwarebytes opens, it walks you through a short setup. Tap <strong>Get started<\/strong> and follow the prompts. If you see an offer for a trial or a paid plan, read it before you accept. You can skip it and keep using the free scanner.<\/p>\n<p>Malwarebytes will ask for permission to access the files on your phone so it can scan them. Tap <strong>Allow<\/strong>, or turn on the permission in the Android screen that opens, then return to Malwarebytes.<\/p>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Run a scan with Malwarebytes for Android<\/p>\n<p>On the main screen, tap <strong>Scan now<\/strong>. In some versions, you open the menu, tap <strong>Scanner<\/strong>, and then tap <strong>Run a scan<\/strong>.<\/p>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Wait for the Malwarebytes scan to complete.<\/p>\n<p>Malwarebytes will now start scanning your phone for adware and other malicious apps. This process can take a few minutes, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.<br \/><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-106943\" title=\"Malwarebytes scanning phone for malware\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Scanning-for-Malware.jpg\" alt=\"Malwarebytes scanning Android for Vmalware\" width=\"292\" height=\"579\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Scanning-for-Malware.jpg 292w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Scanning-for-Malware-151x300.jpg 151w\" sizes=\"auto, (max-width: 292px) 100vw, 292px\" \/><\/p>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Remove the detected apps.<\/p>\n<p>When the scan has been completed, you will see a list of the threats that Malwarebytes for Android has detected. Next to each detected item, tap the menu icon (three dots), then choose to uninstall the app or delete the file. Android then asks you to confirm. Tap <strong>OK<\/strong> or <strong>Uninstall<\/strong> to remove the app.<\/p>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Restart your phone.<\/p>\n<p>When the detected apps are removed, restart your phone if Malwarebytes asks you to. Then check whether the problems you noticed have stopped.<\/p>\n<\/li>\n<\/ol>\n\n\n<hr \/>\n\n<p>If the problems you noticed continue after the scan, see the options below.<\/p>\n\n\n<div class=\"mwt_download_box mwt_cta mwt_protect\"><div class=\"mwt_cta_head\"><img loading=\"lazy\" decoding=\"async\" class=\"mwt_product_icon_logo\" width=\"40\" height=\"40\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2018\/06\/Malwarebytes-LOGO.png\" alt=\"Malwarebytes logo\" title=\"\"><div><span class=\"mwt_cta_title\">Keep your phone protected<\/span><span class=\"mwt_cta_sub\">Stop the next infection before it starts<\/span><\/div><\/div><span class=\"mwt_protect_text\">Malwarebytes for Android Premium adds real-time protection that blocks malicious apps and scam links before they can harm your phone.<\/span><a class=\"mwt_cta_btn\" data-google-vignette=\"false\" href=\"https:\/\/malwaretips.com\/get\/malwarebytes-android\" target=\"_blank\" rel=\"noopener sponsored\">See Malwarebytes for Android<\/a><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">If you are still having problems with your phone after completing these instructions, then please follow one of the steps:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Ask for help in our <strong><a title=\"Mobile Malware Removal Help &amp; Support\" href=\"https:\/\/malwaretips.com\/forums\/mobile-malware-removal-help-support.165\/\" target=\"_blank\" rel=\"noopener noreferrer\">Mobile Malware Removal Help &amp; Support<\/a><\/strong> forum.<\/li><li>Only as a last resort, reset your phone to factory settings. Read the warning below first.<\/li><\/ul>\n\n\n\n<div class=\"mt_noter\"><strong>A factory reset erases everything on your phone.<\/strong> Your apps, photos, files, and settings are deleted, so use it only if the problem continues after the steps above and after you&#8217;ve asked for help. Before you reset:<ul><li>Back up your photos, videos, files, and messages, for example to your Google account or a computer.<\/li><li>Make sure you know your Google account email and password. The phone asks for them after the reset. If you changed the password recently, Google recommends waiting 24 hours before you reset.<\/li><li>On a Samsung phone, also make sure you know your Samsung account password.<\/li><li>If you use an authenticator app for two-step verification, move your accounts to another device or save your backup codes first.<\/li><\/ul>On a Google Pixel, go to <em>Settings &gt; System &gt; Reset options &gt; Erase all data (factory reset)<\/em>. On a Samsung Galaxy phone, go to <em>Settings &gt; General management &gt; Reset &gt; Factory data reset<\/em>. Menu names differ on other phones, so check your manufacturer&#8217;s support site.<\/div>\n\n\n<\/div><\/div><\/div>\n\n\n\n\n\n\n<h3>Stay Protected: Block Ads and Malicious Sites<\/h3>\n\n<p>No scan can prove a device is completely clean, so it helps to block threats before they reach you. Most infections start with a malicious ad or a fake download button \u2014 so blocking them at the source is your best defense.<\/p>\n\n<p>We recommend <a href=\"https:\/\/adguard.com\/?aid=29616\" target=\"_blank\" rel=\"sponsored nofollow noopener noreferrer\"><strong>AdGuard<\/strong><\/a>, which blocks malicious ads, phishing pages, and dangerous redirects before they can reach you.<\/p>\n\n<p>\ud83d\udc49 <a href=\"https:\/\/adguard.com\/?aid=29616\" target=\"_blank\" rel=\"sponsored nofollow noopener noreferrer\"><strong>Download AdGuard and browse safely<\/strong><\/a><\/p>\n\n\n<h2 class=\"wp-block-heading\">FAQ: PayPal Scam Emails and Fake Customer Service Numbers<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">What is the PayPal scam involving fake customer service numbers?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">This scam involves phishing emails that appear to come from PayPal, warning of unauthorized transactions. The emails include a phone number that connects to a fake support center. Once contacted, scammers attempt to gain access to your device, steal personal information, and defraud you financially.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How can I identify a fake PayPal email?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Look for the following red flags:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Generic greetings like \u201cDear customer\u201d instead of your name<\/li>\n\n\n\n<li>Alarming or urgent language pushing immediate action<\/li>\n\n\n\n<li>Email addresses that do not end with @paypal.com<\/li>\n\n\n\n<li>Spelling or grammatical errors<\/li>\n\n\n\n<li>Requests to call unfamiliar phone numbers or install software<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">What happens if I call the number in the scam email?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">You will be connected to a fake support agent who pretends to be from PayPal. They may ask for remote access to your device, request personal or financial information, or tell you to purchase gift cards as part of a fake refund or security process.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Is PayPal involved in these emails or calls?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">No. PayPal is not associated with these scams. The emails and phone numbers are fabricated by criminals. PayPal will never ask you to call random phone numbers or install remote access software.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What should I do if I already called and gave access to my computer?<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Immediately disconnect your device from the internet and power it off<\/li>\n\n\n\n<li>Change all important account passwords from a clean device<\/li>\n\n\n\n<li>Contact your bank and PayPal to report the incident<\/li>\n\n\n\n<li>Uninstall any remote access software the scammer had you install<\/li>\n\n\n\n<li>Scan your device with a trusted antivirus or reset it completely<\/li>\n\n\n\n<li>Report the scam to the FTC, FBI, and PayPal<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Why do scammers ask for gift cards?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Gift cards are untraceable and can be quickly converted to cash or used anonymously. Scammers often claim it\u2019s part of the refund process or a verification step to pressure victims into buying and sending codes.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Can scammers really steal my money through remote access?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Yes. Once they access your computer, they can log into bank accounts, transfer funds, steal saved passwords, and even monitor your activities for further exploitation.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How can I verify a real PayPal email?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Real PayPal emails:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Always address you by your full name or business name<\/li>\n\n\n\n<li>Come from official @paypal.com addresses<\/li>\n\n\n\n<li>Never ask for remote access<\/li>\n\n\n\n<li>Can be verified by logging into your PayPal account directly and checking for any notifications<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Where can I report a PayPal scam email?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Forward the suspicious email to: <strong><a>spoof@paypal.com<\/a><\/strong><br \/>You can also report the scam to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>FTC<\/strong>: reportfraud.ftc.gov<\/li>\n\n\n\n<li><strong>FBI\u2019s IC3<\/strong>: ic3.gov<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">How can I protect myself from similar scams in the future?<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Never click links or call numbers in unsolicited emails<\/li>\n\n\n\n<li>Always log in to PayPal directly through your browser<\/li>\n\n\n\n<li>Use multi-factor authentication for added security<\/li>\n\n\n\n<li>Keep your device&#8217;s security software up to date<\/li>\n\n\n\n<li>Stay informed about the latest scam tactics<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">The Bottom Line<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">These PayPal scam emails and fake customer service numbers are part of a highly orchestrated tech support scam designed to exploit panic and steal your money and data. They have nothing to do with PayPal.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you ever receive a suspicious email, do not call the number. Always log in directly to your PayPal account via the official website to verify transactions. Stay informed, stay calm, and share this information to protect others.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Understanding how these scams work is your best defense against falling for them. Take the time to double-check, verify, and when in doubt\u2014don\u2019t engage.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Awareness is the most powerful tool against cybercrime. Don\u2019t let urgency cloud your judgment.<\/p>\n<\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>Imagine receiving an alarming email that says your PayPal account has been charged hundreds of dollars for a suspicious transaction. A phone number is provided, urging you to act fast. You panic, pick up the &#8230; <\/p>\n<p class=\"read-more-container\"><a title=\"PayPal Fake Transaction Emails: The Phone Number Scam That Steals Your Money\" class=\"read-more button\" href=\"https:\/\/malwaretips.com\/blogs\/paypal-fake-transaction-emails-scam\/#more-341696\" aria-label=\"Read more about PayPal Fake Transaction Emails: The Phone Number Scam That Steals Your Money\">Read more<\/a><\/p>\n","protected":false},"author":50,"featured_media":341697,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[49],"tags":[],"class_list":["post-341696","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-scam-reports","masonry-post","generate-columns","tablet-grid-50","mobile-grid-100","grid-parent","grid-50","resize-featured-image"],"_links":{"self":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/posts\/341696","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/users\/50"}],"replies":[{"embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/comments?post=341696"}],"version-history":[{"count":0,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/posts\/341696\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/media\/341697"}],"wp:attachment":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/media?parent=341696"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/categories?post=341696"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/tags?post=341696"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}