{"id":391015,"date":"2026-05-13T15:59:45","date_gmt":"2026-05-13T15:59:45","guid":{"rendered":"https:\/\/malwaretips.com\/blogs\/?p=391015"},"modified":"2026-05-13T15:59:46","modified_gmt":"2026-05-13T15:59:46","slug":"microsoft-single-use-code-scam-fake-texts-emails-pop-ups","status":"publish","type":"post","link":"https:\/\/malwaretips.com\/blogs\/microsoft-single-use-code-scam-fake-texts-emails-pop-ups\/","title":{"rendered":"Microsoft Single Use Code Scam: Fake Texts, Emails &amp; Pop-ups"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">A Microsoft single-use code is designed to protect your account, not scare you into calling support.<\/p><div id=\"mwtad3365807928\" class=\"gas_fallback-ad_309684--placement_360520\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"3957935887\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">But scammers are now using these codes, fake alerts, and Microsoft-branded warnings to create panic. The message may look official. The phone number may look helpful. The person who answers may sound professional.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That is where the danger begins.<\/p><div id=\"mwtad3620199845\" class=\"gas_fallback-ad_381396-ad_309691-placement_360566\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"1471373341\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"860\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2026\/05\/scam-4-1024x860.jpg\" alt=\"\" class=\"wp-image-391016\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2026\/05\/scam-4-1024x860.jpg 1024w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2026\/05\/scam-4-300x252.jpg 300w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2026\/05\/scam-4-1536x1290.jpg 1536w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2026\/05\/scam-4-2048x1720.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div id=\"mwtad188262647\" class=\"gas_fallback-ad_309746-ad_309691-placement_360521\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"4456629336\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><h2 class=\"wp-block-heading\">Scam Overview<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The Microsoft Single Use Code Scam is a phishing and tech support scam that uses Microsoft\u2019s name to make victims believe they are dealing with a real security issue.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The scam can appear in several forms:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>An email saying a single-use code was requested for your Microsoft account<\/li>\n\n\n\n<li>A fake Microsoft security alert claiming your account is compromised<\/li>\n\n\n\n<li>A pop-up warning that says your computer is locked or infected<\/li>\n\n\n\n<li>A fake Microsoft support page with a phone number<\/li>\n\n\n\n<li>A search result that shows a fake Microsoft customer service number<\/li>\n\n\n\n<li>A message saying you must call immediately to stop account theft<\/li>\n\n\n\n<li>A refund scam pretending Microsoft charged you by mistake<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">A real Microsoft single-use code message can happen when someone tries to sign in or verify a Microsoft account. Microsoft explains that security codes are used to help confirm account ownership and protect access. But the dangerous part begins when the message tells you to call a phone number, share the code, install remote access software, or take urgent action outside Microsoft\u2019s official website or app.<\/p><div id=\"mwtad2814336056\" class=\"gas_fallback-ad_309686-ad_309691-placement_360569\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"6935453015\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Scammers rely on confusion. Most people do not request Microsoft verification codes often, so receiving one unexpectedly can feel alarming. The victim may think, \u201cSomeone is trying to hack me.\u201d That fear makes them more likely to call the number shown in a fake message or search online for help.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That is exactly what the scammers want.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once the victim calls, the fake support agent sounds professional. They may use a script, fake employee ID, Microsoft-style language, and technical terms. They may say things like:<\/p><div id=\"mwtad3344216991\" class=\"gas_fallback-ad_381401-ad_309691-placement_360573\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"5315249587\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u201cYour device has been compromised.\u201d<\/li>\n\n\n\n<li>\u201cYour IP address is being used by hackers.\u201d<\/li>\n\n\n\n<li>\u201cYour Microsoft account is connected to illegal activity.\u201d<\/li>\n\n\n\n<li>\u201cWe need to secure your computer.\u201d<\/li>\n\n\n\n<li>\u201cDo not open your bank account until we verify it.\u201d<\/li>\n\n\n\n<li>\u201cInstall AnyDesk so we can remove the infection.\u201d<\/li>\n\n\n\n<li>\u201cWe need to process a refund.\u201d<\/li>\n\n\n\n<li>\u201cBuy gift cards to protect your funds.\u201d<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">None of this is real.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The goal is not to help the victim. The goal is to gain control of the device, extract personal information, access bank accounts, steal money, or pressure the victim into buying gift cards.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The FTC warns that tech support scammers often ask victims for remote access, direct them to fake-looking websites, and trick them into entering bank or credit card details during supposed refund or repair processes. AnyDesk also warns that scammers misuse remote access tools to steal data, access codes, and money, even though the software itself has legitimate uses<\/p><div id=\"mwtad824142842\" class=\"gas_fallback-ad_381404-ad_309691-placement_381406\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"8735619847\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n\n\n\n<div id=\"mwtad4228030911\" class=\"gas_fallback-ad_309747-ad_309691-placement_360587\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"9589536513\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><h2 class=\"wp-block-heading\">How the Microsoft Single Use Code Scam Works<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">1. The victim receives a Microsoft-themed code or alert<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The scam often starts with a message that looks connected to Microsoft. It may say a single-use code was requested for your account. It may also claim your account was accessed from a new location or that a sign-in attempt was blocked.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Not every Microsoft code email is fake. Sometimes it means someone entered your email by mistake, or someone is trying to access your account. Microsoft says unusual sign-in activity can trigger email or text alerts and may require a security code to confirm identity. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, scammers exploit these real security concepts. They create fake messages that look official, then add a phone number or urgent instruction.<\/p><div id=\"mwtad1876230398\" class=\"gas_fallback-ad_360582-ad_309691-placement_360581\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"9971336976\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">The most important rule: do not call a phone number from a Microsoft alert, pop-up, or random search result. Go directly to Microsoft\u2019s official website or app instead.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. The scam creates fear and urgency<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The message may say your account is under attack, your device is infected, or your bank account is at risk. The scammer wants the victim to act before thinking.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Common scare tactics include:<\/p><div id=\"mwtad3067878568\" class=\"gas_fallback-ad_360567-ad_309691-placement_360771\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"6224621518\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u201cYour Microsoft account will be suspended.\u201d<\/li>\n\n\n\n<li>\u201cYour computer has been hacked.\u201d<\/li>\n\n\n\n<li>\u201cYour bank account is exposed.\u201d<\/li>\n\n\n\n<li>\u201cYour Windows license is compromised.\u201d<\/li>\n\n\n\n<li>\u201cYour files are being stolen.\u201d<\/li>\n\n\n\n<li>\u201cCall within 24 hours.\u201d<\/li>\n\n\n\n<li>\u201cDo not turn off your computer.\u201d<\/li>\n\n\n\n<li>\u201cDo not contact your bank until we finish the security process.\u201d<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">This pressure is deliberate. Scammers know that fear makes people follow instructions they would normally question.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. The victim calls a fake Microsoft support number<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If the victim calls the number, the scam moves from phishing into fake tech support.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The person on the phone may claim to be a Microsoft technician, security specialist, billing department agent, or fraud investigator. They may ask for the single-use code, account email, phone number, name, address, or other personal information.<\/p><div id=\"mwtad200487931\" class=\"gas_fallback-ad_360571-ad_309691-placement_360772\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"5867729999\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">A real Microsoft support agent will not ask you to read out a one-time code so they can access your account. One-time codes are meant to be entered only by you on an official Microsoft sign-in page or app.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4. The fake technician asks for remote access<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">This is one of the most dangerous stages.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The scammer may tell the victim to install AnyDesk, TeamViewer, UltraViewer, LogMeIn, or another remote access tool. They may claim this is needed to:<\/p><div id=\"mwtad3277254478\" class=\"gas_fallback-ad_360576-ad_309691-placement_360773\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"6594472392\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Remove viruses<\/li>\n\n\n\n<li>Secure the device<\/li>\n\n\n\n<li>Check for hackers<\/li>\n\n\n\n<li>Process a refund<\/li>\n\n\n\n<li>Connect to a \u201csecure Microsoft server\u201d<\/li>\n\n\n\n<li>Stop suspicious transactions<\/li>\n\n\n\n<li>Repair Windows errors<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Once the victim gives remote access, the scammer can view the screen, control the mouse, open files, guide the victim into logging into accounts, or hide what they are doing.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Some scammers may blank the screen while they move money, change settings, or search for sensitive information. Others may keep the victim watching while they perform fake \u201csecurity scans\u201d using normal Windows tools to make harmless activity look dangerous.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5. The scammer shows fake proof of hacking<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">After gaining access, scammers often use normal system tools to create panic.<\/p><div id=\"mwtad4030201099\" class=\"gas_fallback-ad_360583-ad_309691-placement_360774\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"8849826992\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">They may open Event Viewer and claim ordinary errors are signs of infection. They may run command prompts and point to technical-looking text. They may show network connections and claim foreign hackers are connected to the device.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This is theater.<\/p>\n\n\n\n<div id=\"mwtad3846412099\" class=\"gas_fallback-ad_360584-ad_309691-placement_360775\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"3952847241\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><p class=\"wp-block-paragraph\">Most victims are not technical experts, so the scammer uses complicated screens to appear credible. The purpose is to make the victim believe the computer is compromised and that the fake technician is the only person who can fix it.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">6. The scam becomes a money theft operation<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Once trust is established, the scammer shifts toward money.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">There are several common versions:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Fake repair fee<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The scammer says the victim must pay to clean the device, renew Microsoft security, or buy a protection plan.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Payment may be requested by credit card, bank transfer, cryptocurrency, or gift cards. Microsoft warns that it will never ask for support payment through gift cards or cryptocurrency.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Fake refund<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The scammer claims Microsoft owes the victim a refund. They ask the victim to log into online banking while the remote session is active. Then they manipulate the screen or use fake forms to make it look like too much money was refunded.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For example, they may say they accidentally refunded $5,000 instead of $500. Then they pressure the victim to \u201creturn\u201d the difference.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Bank account theft<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The scammer may ask the victim to open their bank account \u201cfor verification.\u201d Once the victim logs in, the scammer can see account balances, bank names, transaction history, and sometimes initiate transfers.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Gift card scam<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The scammer tells the victim to buy gift cards from stores such as Apple, Google Play, Target, Walmart, Steam, or other retailers. Then they ask the victim to scratch off the codes and read them over the phone.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This is always a scam.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">7. The scammer tries to keep the victim isolated<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Scammers often tell victims not to talk to anyone. They may say the case is confidential, the bank is involved, or family members may be compromised.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This is done to prevent the victim from getting outside advice.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">They may also keep the victim on the phone while driving to stores, buying gift cards, or visiting the bank. This is a control tactic. The longer the scammer keeps the victim engaged, the harder it becomes for the victim to stop and think clearly.<\/p>\n\n\n\n<div id=\"mwtad2861385355\" class=\"gas_fallback-ad_309748-ad_309691-placement_360588\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"3906789406\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><h2 class=\"wp-block-heading\">Red Flags of the Microsoft Single Use Code Scam<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Treat the message or call as suspicious if you see any of these signs:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The message includes a phone number to call<\/li>\n\n\n\n<li>A pop-up says your computer is locked<\/li>\n\n\n\n<li>The caller claims to be from Microsoft and demands urgent action<\/li>\n\n\n\n<li>You are asked to share a single-use code<\/li>\n\n\n\n<li>You are asked to install AnyDesk, TeamViewer, UltraViewer, or similar software<\/li>\n\n\n\n<li>You are told to open your bank account during the call<\/li>\n\n\n\n<li>You are told not to contact your bank<\/li>\n\n\n\n<li>You are asked to buy gift cards<\/li>\n\n\n\n<li>You are asked to send gift card codes by phone, email, or chat<\/li>\n\n\n\n<li>The person claims your IP address is hacked<\/li>\n\n\n\n<li>The person claims Microsoft detected illegal activity on your device<\/li>\n\n\n\n<li>You are pressured to act immediately<\/li>\n\n\n\n<li>You are told not to speak with family, friends, or bank staff<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">A real security process does not require gift cards, remote access from a stranger, or secrecy.<\/p>\n\n\n\n<div id=\"mwtad132154333\" class=\"gas_fallback-ad_318930-ad_309691-placement_360589\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"3818335085\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><h2 class=\"wp-block-heading\">What To Do If You Receive a Microsoft Single-Use Code You Didn\u2019t Request<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Do not panic. Receiving a code does not automatically mean your account has been hacked.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Take these steps:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Do not share the code with anyone.<\/li>\n\n\n\n<li>Do not call any phone number shown in a suspicious message.<\/li>\n\n\n\n<li>Go directly to Microsoft\u2019s official website or app.<\/li>\n\n\n\n<li>Check your Microsoft account recent activity.<\/li>\n\n\n\n<li>Change your password if you see suspicious activity.<\/li>\n\n\n\n<li>Enable two-factor authentication if it is not already enabled.<\/li>\n\n\n\n<li>Remove old recovery emails or phone numbers you no longer use.<\/li>\n\n\n\n<li>Sign out of unknown devices.<\/li>\n\n\n\n<li>Use a password manager and avoid reusing passwords.<\/li>\n\n\n\n<li>Delete the suspicious message after reporting it.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">If the code email is real but you did not request it, someone may have entered your email by mistake or attempted to sign in. The code is a protective barrier. The attacker cannot use it unless you give it to them.<\/p>\n\n\n\n<div id=\"mwtad1303435385\" class=\"gas_fallback-ad_381388-ad_309691-placement_381390\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"3191649120\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><h2 class=\"wp-block-heading\">What To Do If You Called the Fake Number<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you called but did not install anything or share information, stop communication immediately. Block the number and do not answer follow-up calls.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you shared information, installed remote access software, logged into banking, bought gift cards, or sent codes, take action quickly.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Disconnect from the internet<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Turn off Wi-Fi or unplug the Ethernet cable. This can stop an active remote session.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. Shut down remote access tools<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Uninstall any remote access software the scammer told you to install, such as AnyDesk, TeamViewer, UltraViewer, or similar tools.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Also check whether unattended access was enabled. Some scammers configure remote tools so they can reconnect later.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. Change passwords from a clean device<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Use a different trusted device, not the computer the scammer accessed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Change passwords for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Microsoft account<\/li>\n\n\n\n<li>Email accounts<\/li>\n\n\n\n<li>Online banking<\/li>\n\n\n\n<li>PayPal or payment apps<\/li>\n\n\n\n<li>Shopping accounts<\/li>\n\n\n\n<li>Social media<\/li>\n\n\n\n<li>Cloud storage<\/li>\n\n\n\n<li>Any account opened during the call<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Use unique passwords for each account.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4. Contact your bank immediately<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Tell your bank you were involved in a tech support scam and that someone may have seen or accessed your online banking.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ask them to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Check for suspicious transfers<\/li>\n\n\n\n<li>Block unauthorized transactions<\/li>\n\n\n\n<li>Replace cards if needed<\/li>\n\n\n\n<li>Secure online banking access<\/li>\n\n\n\n<li>Add extra verification to the account<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">5. Report gift card fraud fast<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If you bought gift cards and gave the codes to scammers, contact the gift card company immediately. Provide receipts, card numbers, and any scam details. Recovery is not guaranteed, but fast reporting gives you the best chance.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">6. Scan the computer<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Run a full security scan with trusted antivirus or anti-malware software. If the scammer had full access, consider having the device checked by a legitimate local technician.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For high-risk cases, a clean reinstall of Windows may be the safest option, especially if banking, business accounts, or sensitive files were involved.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">7. Report the scam<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Report the scam to the relevant authorities in your country. In the U.S., tech support scams and gift card scams can be reported to the FTC.  <\/p>\n\n\n\n<div id=\"mwtad2090384210\" class=\"gas_fallback-ad_381392-ad_309691-placement_381395\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"2944237110\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><h2 class=\"wp-block-heading\">How To Protect Yourself Going Forward<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The best defense is to slow down and verify everything independently.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Use these rules:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Never call a phone number from a pop-up warning.<\/li>\n\n\n\n<li>Never share a single-use code with anyone.<\/li>\n\n\n\n<li>Never give remote access to someone who contacted you unexpectedly.<\/li>\n\n\n\n<li>Never pay tech support with gift cards, crypto, or wire transfers.<\/li>\n\n\n\n<li>Never log into your bank while a stranger is connected to your device.<\/li>\n\n\n\n<li>Always go directly to Microsoft\u2019s official website instead of using links or phone numbers from alerts.<\/li>\n\n\n\n<li>Keep Windows, browsers, and security software updated.<\/li>\n\n\n\n<li>Use strong, unique passwords.<\/li>\n\n\n\n<li>Enable two-factor authentication.<\/li>\n\n\n\n<li>Teach older relatives about fake Microsoft support calls and pop-ups.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The key point is simple: Microsoft does not need you to buy gift cards, call a random number, or give a stranger remote access to protect your account.<\/p>\n\n\n<h2>Is Your Device Infected? Run a Free Malware Scan<\/h2>\n\n<p>Slow performance, constant pop-ups, or strange behavior? These are classic signs of a malware infection. The fastest way to find out is to scan your device with <strong>Malwarebytes Anti-Malware Free<\/strong> \u2014 one of the most trusted malware removal tools available.<\/p>\n\n<p>The free version detects and removes the most common threats, including:<\/p>\n\n<ul>\n<li><strong>Adware<\/strong> \u2014 the cause of those annoying pop-ups<\/li>\n<li><strong>Browser hijackers<\/strong> \u2014 unwanted redirects and changed homepages<\/li>\n<li><strong>Trojans and spyware<\/strong> \u2014 hidden programs stealing your data<\/li>\n<li><strong>Potentially unwanted programs (PUPs)<\/strong> \u2014 software you never asked for<\/li>\n<\/ul>\n\n<p>\ud83d\udc49 <strong>Select your device below<\/strong> \u2014 Windows, Mac, or Android \u2014 then follow the simple steps to download Malwarebytes, scan your system, and remove any threats it finds. The whole process takes about 5 minutes.<\/p>\n\n<div class=\"su-tabs su-tabs-style-default su-tabs-mobile-stack\" data-active=\"1\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-tabs-nav\"><span class=\"\" data-url=\"\" data-target=\"blank\" tabindex=\"0\" role=\"button\">Malwarebytes for Windows<\/span><span class=\"\" data-url=\"\" data-target=\"blank\" tabindex=\"0\" role=\"button\">Malwarebytes for Mac<\/span><span class=\"\" data-url=\"\" data-target=\"blank\" tabindex=\"0\" role=\"button\">Malwarebytes for Android<\/span><\/div><div class=\"su-tabs-panes\"><div class=\"su-tabs-pane su-u-clearfix su-u-trim\" data-title=\"Malwarebytes for Windows\">\n\n<h3 id=\"windowsh3\" class=\"toch3\">Run a Malware Scan with Malwarebytes for Windows<\/h3>\n\n\n<p class=\"wp-block-paragraph\"><strong>Malwarebytes<\/strong> is one of the most popular and trusted anti-malware tools for Windows \u2014 and it&#8217;s completely free for removing infections. It catches threats that many antivirus programs miss, including adware, browser hijackers, and trojans. Follow the steps below to scan and clean your PC in just a few minutes.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><p class=\"mwt_quick_overview\">Download Malwarebytes<\/p> <p>Click the button below to download the latest version of <strong>Malwarebytes for Windows<\/strong> from the official source. The free version is all you need \u2014 it will scan your computer and remove adware, browser hijackers, and other malicious software at no cost.<\/p> <div class=\"mwt_download_box\"><figure><img decoding=\"async\" title=\"Malwarebytes Icon\" width=\"40\" height=\"40\" class=\"alignleft size-full wp-image-81150 mwt_product_icon_logo\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2018\/06\/Malwarebytes-LOGO.png\" alt=\"Malwarebytes Logo\"\/><\/figure> <strong><a class=\"\" href=\"https:\/\/malwaretips.com\/downloads\/MBSetup-076886.076886-consumer.exe\" onclick=\"window.open('https:\/\/malwaretips.com\/get\/malwarebytes-free');\">DOWNLOAD MALWAREBYTES FOR WINDOWS (FREE)<br \/>\n<\/a><\/strong><br \/><em class=\"small-text-disclaimer\">(The link opens in a new page where your download will start)<\/em><\/div><\/li>\n\n\n\n<li> <p class=\"mwt_quick_overview\">Install Malwarebytes<\/p>\n\n<p>When the download finishes, open your <strong>Downloads<\/strong> folder and <strong>double-click the MBSetup file<\/strong>. If Windows shows a <strong>User Account Control<\/strong> pop-up, click &#8220;<em>Yes<\/em>&#8221; to allow the installation.<\/p>\n\n \n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"975\" height=\"500\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM1.jpg\" alt=\"\" class=\"wp-image-285934\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM1.jpg 975w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM1-300x154.jpg 300w\" sizes=\"(max-width: 975px) 100vw, 975px\" \/><\/figure>\n \n\n \n  \n\n<\/li>\n\n\n\n<li><p class=\"mwt_quick_overview\">Follow the On-Screen Prompts to Install Malwarebytes<\/p> \n\n<p>The setup wizard will walk you through a few quick screens:<\/p>\n\n<ul>\n \n  <li>\n    <p>Choose where you&#8217;re installing the program \u2014 &#8220;<strong>Personal Computer<\/strong>&#8221; or &#8220;<strong>Work Computer<\/strong>&#8221; \u2014 then click <strong>Next<\/strong>.<\/p>\n    \n    <figure class=\"wp-block-image size-full\">\n      <img decoding=\"async\" width=\"737\" height=\"500\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM3-1.jpg\" alt=\"\" class=\"wp-image-285953\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM3-1.jpg 737w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM3-1-300x204.jpg 300w\" sizes=\"(max-width: 737px) 100vw, 737px\" \/>\n    <\/figure>\n    \n  <\/li>\n  <li>\n    <p>Malwarebytes will now install on your device. This usually takes under a minute.<\/p>\n    \n    <figure class=\"wp-block-image size-full\">\n      <img decoding=\"async\" width=\"759\" height=\"500\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM4.jpg\" alt=\"\" class=\"wp-image-285937\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM4.jpg 759w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM4-300x198.jpg 300w\" sizes=\"(max-width: 759px) 100vw, 759px\" \/>\n    <\/figure>\n    \n  <\/li>\n  <li>\n    <p>When installation is complete, the &#8220;<strong>Welcome to Malwarebytes<\/strong>&#8221; screen will open automatically.<\/p>\n    \n    <figure class=\"wp-block-image size-full\">\n      <img decoding=\"async\" width=\"705\" height=\"500\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM6-1.jpg\" alt=\"\" class=\"wp-image-285951\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM6-1.jpg 705w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM6-1-300x213.jpg 300w\" sizes=\"(max-width: 705px) 100vw, 705px\" \/>\n    <\/figure>\n    \n  <\/li>\n  <li>\n    <p>On the final screen, click <strong>Open Malwarebytes<\/strong> to launch the program.<\/p>\n    \n    <figure class=\"wp-block-image size-full\">\n      <img decoding=\"async\" width=\"749\" height=\"500\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM5-1.jpg\" alt=\"\" class=\"wp-image-285952\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM5-1.jpg 749w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM5-1-300x200.jpg 300w\" sizes=\"(max-width: 749px) 100vw, 749px\" \/>\n    <\/figure>\n    \n  <\/li>\n<\/ul>\n\n<\/li>\n\n\n\n<li><p class=\"mwt_quick_overview\">Enable &#8220;Scan for Rootkits&#8221;<\/p>\n<p>Before scanning, turn on rootkit detection so Malwarebytes can find even the most hidden threats. Click the <strong>Settings<\/strong> gear icon on the left side of the screen.\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"842\" height=\"600\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM8.jpg\" alt=\"\" class=\"wp-image-285942\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM8.jpg 842w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM8-300x214.jpg 300w\" sizes=\"(max-width: 842px) 100vw, 842px\" \/><\/figure>\n<\/p>\n\n\n\n<p>In the settings menu, find &#8220;<strong>Scan for rootkits<\/strong>&#8221; and click the toggle so it turns blue.\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"841\" height=\"600\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM9.jpg\" alt=\"\" class=\"wp-image-285943\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM9.jpg 841w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM9-300x214.jpg 300w\" sizes=\"(max-width: 841px) 100vw, 841px\" \/><\/figure>\n <\/p>\n\n\n\n<p>Done? Click &#8220;<strong>Dashboard<\/strong>&#8221; in the left pane to return to the main screen.\n\n <\/p><\/li>\n\n\n\n<li><p class=\"mwt_quick_overview\">Start the Scan<\/p> <p>Click the blue <strong>Scan<\/strong> button. Malwarebytes will automatically update its virus database and start checking your computer for malware.<\/p>\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"849\" height=\"600\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM10.jpg\" alt=\"\" class=\"wp-image-285941\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM10.jpg 849w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM10-300x212.jpg 300w\" sizes=\"(max-width: 849px) 100vw, 849px\" \/><\/figure>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Wait for the Scan to Finish<\/p>\n<p>The scan checks your entire system for browser hijackers and other malicious programs, so it can take several minutes. Feel free to do something else \u2014 just check back occasionally to see the progress.<\/p>\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"842\" height=\"600\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM11.jpg\" alt=\"\" class=\"wp-image-285944\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM11.jpg 842w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM11-300x214.jpg 300w\" sizes=\"(max-width: 842px) 100vw, 842px\" \/><\/figure>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Quarantine the Detected Threats<\/p>\n<p>When the scan is done, you&#8217;ll see a list of everything Malwarebytes found \u2014 malware, adware, and potentially unwanted programs. Click the &#8220;<strong>Quarantine<\/strong>&#8221; button to remove all of them at once.<\/p>\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"844\" height=\"600\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM12.jpg\" alt=\"\" class=\"wp-image-285945\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM12.jpg 844w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM12-300x213.jpg 300w\" sizes=\"(max-width: 844px) 100vw, 844px\" \/><\/figure>\n\n\n<p>Malwarebytes will now remove the malicious files and registry entries and move them safely into quarantine.\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"842\" height=\"600\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM13.jpg\" alt=\"\" class=\"wp-image-285946\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM13.jpg 842w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM13-300x214.jpg 300w\" sizes=\"(max-width: 842px) 100vw, 842px\" \/><\/figure>\n <\/p><\/li>\n\n\n\n<li>\n  <p class=\"mwt_quick_overview\">Restart Your Computer<\/p>\n  <p>Some threats can only be fully removed after a reboot. If Malwarebytes asks you to restart, click <strong>Yes<\/strong>. Once you&#8217;re logged back in, your PC is clean and you can continue with the next steps in this guide.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"844\" height=\"600\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM14.jpg\" alt=\"\" class=\"wp-image-285947\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM14.jpg 844w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM14-300x213.jpg 300w\" sizes=\"(max-width: 844px) 100vw, 844px\" \/><\/figure>\n<\/li>\n<\/ol>\n\n\n<p>When the scan finishes, click <strong>Quarantine<\/strong> to remove everything Malwarebytes found. That&#8217;s it \u2014 your Windows PC is now clean of trojans, adware, and other malware, and should be back to running smoothly.<\/p>\n\n\n<p class=\"wp-block-paragraph\">If your current antivirus allowed this malicious program on your computer, you may want to consider purchasing Malwarebytes Premium to protect against these types of threats in the future.<br \/>If you are still having problems with your computer after completing these instructions, then please follow one of the steps:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Run a computer scan with <strong><a href=\"https:\/\/www.eset.com\/us\/home\/online-scanner\/\" target=\"_blank\" rel=\"noopener noreferrer\">ESET Online Scanner<\/a><\/strong><\/li><li>Ask for help in our <strong><a title=\"Malware Removal Assistance for Windows\" href=\"https:\/\/malwaretips.com\/forums\/windows-malware-removal-help-support.10\/\" target=\"_blank\" rel=\"noopener noreferrer\">Windows Malware Removal Help &amp; Support<\/a><\/strong> forum.<\/li><\/ul>\n\n\n<\/div>\n<div class=\"su-tabs-pane su-u-clearfix su-u-trim\" data-title=\"Malwarebytes for Mac\">\n\n<h3 id=\"mach3\" class=\"toch3\">Run a Malware Scan with Malwarebytes for Mac<\/h3>\n\n\n<p class=\"wp-block-paragraph\"><strong>Malwarebytes for Mac<\/strong> is a free on-demand scanner that removes the malware other security software tends to miss \u2014 adware, browser hijackers, and unwanted programs included. Cleaning an infected Mac with Malwarebytes has always been completely free, and it&#8217;s our go-to recommendation. Follow the steps below to scan and clean your Mac in just a few minutes.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>\n<p class=\"mwt_quick_overview\">Download Malwarebytes for Mac<\/p>\n<p>Click the button below to download the latest version of <strong>Malwarebytes for Mac<\/strong>.<\/p>\n<div class=\"mwt_download_box\"><figure><img decoding=\"async\" class=\"alignleft size-full wp-image-81150 mwt_product_icon_logo\" title=\"Malwarebytes Icon\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2018\/06\/Malwarebytes-LOGO.png\" alt=\"Malwarebytes Logo\" width=\"40\" height=\"40\"\/><\/figure><strong><a href=\"https:\/\/prf.hn\/click\/camref:1011lvqrV\/creativeref:1011l100234\" target=\"_blank\" rel=\"noopener noreferrer\">DOWNLOAD MALWAREBYTES FOR MAC (FREE)<\/a><\/strong><br \/><em>(The link opens in a new page where your download will start)<\/em><\/div>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Open the Malwarebytes setup file<\/p>\n<p>When the download finishes, open your <em>Downloads<\/em> folder and <strong>double-click the setup file<\/strong> to begin the installation.<\/p>\n<figure><img decoding=\"async\" class=\"size-full wp-image-98734 alignnone\" title=\"Double-click on setup file to install Malwarebytes\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Installer.jpg\" alt=\"Double-click on setup file to install Malwarebytes\" width=\"750\" height=\"424\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Installer.jpg 750w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Installer-300x170.jpg 300w\" sizes=\"(max-width: 750px) 100vw, 750px\" \/><\/figure><p><\/p>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Follow the On-Screen Prompts to Install Malwarebytes<\/p>\n<p>The <em>Malwarebytes for Mac Installer<\/em> will guide you through a few quick screens. Click &#8220;<strong>Continue<\/strong>&#8221; and keep following the prompts until the installation completes.<\/p>\n<figure><img decoding=\"async\" class=\"size-full wp-image-98735 alignnone\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Installer-Step-1.jpg\" alt=\"Click Continue to install Malwarebytes for Mac\" width=\"750\" height=\"532\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Installer-Step-1.jpg 750w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Installer-Step-1-300x213.jpg 300w\" sizes=\"(max-width: 750px) 100vw, 750px\" \/><\/figure><p><\/p>\n<figure><img decoding=\"async\" class=\"size-full wp-image-98736 alignnone\" title=\"Click again on Continue to install Malwarebytes for Mac for Mac\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Installer-Step-2.jpg\" alt=\"Click again on Continue to install Malwarebytes for Mac\" width=\"750\" height=\"531\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Installer-Step-2.jpg 750w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Installer-Step-2-300x212.jpg 300w\" sizes=\"(max-width: 750px) 100vw, 750px\" \/><\/figure><p><\/p>\n<figure><img decoding=\"async\" class=\"size-full wp-image-98737 alignnone\" title=\"Click Install to install Malwarebytes on Mac\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Installer-Step-4.jpg\" alt=\"Click Install to install Malwarebytes on Mac\" width=\"750\" height=\"531\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Installer-Step-4.jpg 750w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Installer-Step-4-300x212.jpg 300w\" sizes=\"(max-width: 750px) 100vw, 750px\" \/><\/figure><p><\/p>\n<p>When the installation is complete, Malwarebytes opens to the <em>Welcome to Malwarebytes<\/em> screen. Click &#8220;<strong>Get started<\/strong>&#8220;.<\/p>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Select &#8220;Personal Computer&#8221; or &#8220;Work Computer&#8221;<\/p>\n<p>Malwarebytes will ask what type of computer you&#8217;re installing it on. Click either <strong>Personal Computer<\/strong> or <strong>Work Computer<\/strong>, whichever applies.<br \/><img decoding=\"async\" class=\"size-full wp-image-98740 alignnone\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Select-Personal-Computer.jpg\" alt=\"Select Personal Computer or Work Computer mac\" width=\"750\" height=\"537\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Select-Personal-Computer.jpg 750w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Select-Personal-Computer-300x215.jpg 300w\" sizes=\"(max-width: 750px) 100vw, 750px\" \/><\/p>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Start the Scan<\/p>\n<p>Click the &#8220;<strong>Scan<\/strong>&#8221; button. Malwarebytes will automatically update its detection database and begin checking your Mac for malware.<br \/><img decoding=\"async\" class=\"size-full wp-image-98733 alignnone\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Click-Scan.jpg\" alt=\"Click on Scan button to start a system scan Mac\" width=\"750\" height=\"538\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Click-Scan.jpg 750w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Click-Scan-300x215.jpg 300w\" sizes=\"(max-width: 750px) 100vw, 750px\" \/><\/p>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Wait for the Scan to Finish<\/p>\n<p>Malwarebytes will scan your Mac for adware, browser hijackers, and other malicious programs. This can take a few minutes, so feel free to do something else \u2014 just check back occasionally to see the progress.<br \/><img decoding=\"async\" class=\"size-full wp-image-98739 alignnone\" title=\"Wait for Malwarebytes for Mac to scan your computer\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Scanning-for-malware.jpg\" alt=\"Wait for Malwarebytes for Mac to scan for malware\" width=\"750\" height=\"536\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Scanning-for-malware.jpg 750w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Scanning-for-malware-300x214.jpg 300w\" sizes=\"(max-width: 750px) 100vw, 750px\" \/><\/p>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Quarantine the Detected Threats<\/p>\n<p>When the scan is done, you&#8217;ll see a list of everything Malwarebytes found. Click the &#8220;<strong>Quarantine<\/strong>&#8221; button to remove all the threats at once.<br \/><img decoding=\"async\" class=\"size-full wp-image-98732 alignnone\" title=\"Review the malicious programs and click on Quarantine\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Click-Confirm.jpg\" alt=\"Review the malicious programs and click on Quarantine to remove malware\" width=\"750\" height=\"538\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Click-Confirm.jpg 750w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Click-Confirm-300x215.jpg 300w\" sizes=\"(max-width: 750px) 100vw, 750px\" \/><\/p>\n<\/li>\n\n\n\n<li> <p class=\"mwt_quick_overview\">Restart Your Mac<\/p> <p>Malwarebytes will now remove all the malicious files it found. Some threats can only be fully removed after a reboot \u2014 if Malwarebytes asks you to restart, allow it. Once you&#8217;re logged back in, your Mac is clean.<br \/><img decoding=\"async\" width=\"750\" height=\"536\" class=\"size-full wp-image-98738 alignnone\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Restart.jpg\" alt=\"Malwarebytes For Mac requesting to restart computer\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Restart.jpg 750w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Restart-300x214.jpg 300w\" sizes=\"(max-width: 750px) 100vw, 750px\" \/><br \/><\/p> <\/li>\n<\/ol>\n\n\n<p>Once the scan is done, remove every threat it detected. Your Mac is now free of adware, rogue browser extensions, and other potentially harmful software.<\/p>\n\n\n<p class=\"wp-block-paragraph\">If your current antivirus allowed a malicious program on your computer, you might want to consider purchasing the full-featured version of Malwarebytes Anti-Malware to protect against these types of threats in the future.<br \/>If you are still experiencing problems while trying to remove a malicious program from your computer, please ask for help in our <strong><a title=\"Mac Malware Removal Help &amp; Support\" href=\"https:\/\/malwaretips.com\/forums\/mac-malware-removal-help-support.183\/\" target=\"_blank\" rel=\"noopener noreferrer\">Mac Malware Removal Help &amp; Support<\/a><\/strong> forum.<\/p>\n\n\n<\/div>\n<div class=\"su-tabs-pane su-u-clearfix su-u-trim\" data-title=\"Malwarebytes for Android\">\n\n<h3 id=\"androidh3\" class=\"toch3\">Run a Malware Scan with Malwarebytes for Android<\/h3>\n\n<p>Malwarebytes for Android automatically detects and removes dangerous threats like malware and ransomware so you don&#8217;t have to worry about your most-used device being compromised. Aggressive detection of adware and potentially unwanted programs keeps your Android phone or tablet running smooth.<\/p>\n\n\n<ol class=\"wp-block-list\">\n<li>\n<p class=\"mwt_quick_overview\">Download Malwarebytes for Android.<\/p>\n<p>You can download <strong>Malwarebytes for Android<\/strong> by clicking the link below.<\/p>\n<figure><img decoding=\"async\" class=\"alignleft size-full wp-image-81150 mwt_product_icon_logo\" title=\"Malwarebytes Icon\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2018\/06\/Malwarebytes-LOGO.png\" alt=\"Malwarebytes Logo\" width=\"40\" height=\"40\"\/><\/figure><div class=\"mwt_download_box\"><strong><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=org.malwarebytes.antimalware&#038;hl=en\" target=\"_blank\" rel=\"noopener noreferrer\">MALWAREBYTES FOR ANDROID DOWNLOAD LINK<\/a><\/strong><br \/><em>(The above link will open a new page from where you can download Malwarebytes for Android)<\/em><\/div>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Install Malwarebytes for Android on your phone.<\/p>\n<p>In the Google Play Store, tap &#8220;<strong>Install<\/strong>&#8221; to install Malwarebytes for Android on your device.<\/p>\n<figure><img decoding=\"async\" class=\"alignnone size-full wp-image-106940\" title=\"Tap Install to install Malwarebytes for Android\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Google-Play-App.jpg\" alt=\"Tap Install to install Malwarebytes for Android\" width=\"292\" height=\"580\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Google-Play-App.jpg 292w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Google-Play-App-151x300.jpg 151w\" sizes=\"(max-width: 292px) 100vw, 292px\" \/><\/figure><p><\/p>\n<p>When the installation process has finished, tap &#8220;<strong>Open<\/strong>&#8221; to begin using Malwarebytes for Android. You can also open Malwarebytes by tapping on its icon in your phone menu or home screen.<br \/><img decoding=\"async\" class=\"alignnone size-full wp-image-106941\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Open-App.jpg\" alt=\"Malwarebytes for Android - Open App\" width=\"292\" height=\"578\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Open-App.jpg 292w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Open-App-152x300.jpg 152w\" sizes=\"(max-width: 292px) 100vw, 292px\" \/><\/p>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Follow the on-screen prompts to complete the setup process<\/p>\n<p>When Malwarebytes will open, you will see the <em>Malwarebytes Setup Wizard<\/em> which will guide you through a series of permissions and other setup options.<br \/>This is the first of two screens that explain the difference between the Premium and Free versions. Swipe this screen to continue.<br \/><img decoding=\"async\" class=\"alignnone size-full wp-image-106944\" title=\"Malwarebytes Setup Screen 1\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Setup-Wizard-1.jpg\" alt=\"Malwarebytes Setup Screen 1\" width=\"292\" height=\"577\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Setup-Wizard-1.jpg 292w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Setup-Wizard-1-152x300.jpg 152w\" sizes=\"(max-width: 292px) 100vw, 292px\" \/><br \/>Tap on &#8220;<strong>Got it<\/strong>&#8221; to proceed to the next step.<br \/><img decoding=\"async\" class=\"alignnone size-full wp-image-106945\" title=\"Malwarebytes Setup Screen 2\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Setup-Wizard-2.jpg\" alt=\"Malwarebytes Setup Screen 2\" width=\"292\" height=\"580\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Setup-Wizard-2.jpg 292w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Setup-Wizard-2-151x300.jpg 151w\" sizes=\"(max-width: 292px) 100vw, 292px\" \/><br \/>Malwarebytes for Android will now ask for a set of permissions that are required to scan your device and protect it from malware. Tap on &#8220;<strong>Give permission<\/strong>&#8221; to continue.<br \/><img decoding=\"async\" class=\"alignnone size-full wp-image-106946\" title=\"Malwarebytes Setup Screen 3\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Setup-Wizard-3.jpg\" alt=\"Malwarebytes Setup Screen 3\" width=\"292\" height=\"570\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Setup-Wizard-3.jpg 292w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Setup-Wizard-3-154x300.jpg 154w\" sizes=\"(max-width: 292px) 100vw, 292px\" \/><br \/>Tap on &#8220;Allow&#8221; to permit Malwarebytes to access the files on your phone.<br \/><img decoding=\"async\" class=\"alignnone size-full wp-image-106947\" title=\"Malwarebytes Setup Screen 4\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Setup-Wizard-7.jpg\" alt=\"Malwarebytes Setup Screen 4\" width=\"292\" height=\"573\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Setup-Wizard-7.jpg 292w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Setup-Wizard-7-153x300.jpg 153w\" sizes=\"(max-width: 292px) 100vw, 292px\" \/><\/p>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Update database and run a scan with Malwarebytes for Android<\/p>\n<p>You will now be prompted to update the Malwarebytes database and run a full system scan.<\/p>\n<figure><img decoding=\"async\" class=\"alignnone size-full wp-image-106939\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Fix-Issues.jpg\" alt=\"Malwarebytes fix issue\" width=\"292\" height=\"579\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Fix-Issues.jpg 292w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Fix-Issues-151x300.jpg 151w\" sizes=\"(max-width: 292px) 100vw, 292px\" \/><\/figure><p><\/p>\n<p>Click on &#8220;<strong>Update database<\/strong>&#8221; to update the Malwarebytes for Android definitions to the latest version, then click on &#8220;<strong>Run full scan<\/strong>&#8221; to perform a system scan.<\/p>\n<figure><img decoding=\"async\" class=\"alignnone size-full wp-image-106948\" title=\"Update database and run Malwarebytes scan\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Update-Run-Scan.jpg\" alt=\"Update database and run Malwarebytes scan on phone\" width=\"291\" height=\"575\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Update-Run-Scan.jpg 291w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Update-Run-Scan-152x300.jpg 152w\" sizes=\"(max-width: 291px) 100vw, 291px\" \/><\/figure><p><\/p>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Wait for the Malwarebytes scan to complete.<\/p>\n<p>Malwarebytes will now start scanning your phone for adware and other malicious apps. This process can take a few minutes, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.<br \/><img decoding=\"async\" class=\"alignnone size-full wp-image-106943\" title=\"Malwarebytes scanning phone for malware\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Scanning-for-Malware.jpg\" alt=\"Malwarebytes scanning Android for Vmalware\" width=\"292\" height=\"579\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Scanning-for-Malware.jpg 292w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Scanning-for-Malware-151x300.jpg 151w\" sizes=\"(max-width: 292px) 100vw, 292px\" \/><\/p>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Click on &#8220;Remove Selected&#8221;.<\/p>\n<p>When the scan has been completed, you will be presented with a screen showing the malware infections that Malwarebytes for Android has detected. To remove the malicious apps that Malwarebytes has found, tap on the &#8220;<strong>Remove Selected<\/strong>&#8221; button.<br \/><img decoding=\"async\" class=\"alignnone size-full wp-image-106942\" title=\"Tap on the Remove button to get rid of malware\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Removing-Malware.jpg\" alt=\"Remove malware from your phone\" width=\"760\" height=\"600\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Removing-Malware.jpg 760w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Removing-Malware-300x237.jpg 300w\" sizes=\"(max-width: 760px) 100vw, 760px\" \/><\/p>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Restart your phone.<\/p>\n<p>Malwarebytes for Android will now remove all the malicious apps that it has found. To complete the malware removal process, Malwarebytes may ask you to restart your device.<\/p>\n<\/li>\n<\/ol>\n\n\n<hr \/>\n\n<p>After the scan, tap <strong>Remove Selected<\/strong> to delete all detected threats. Your Android phone is now clean \u2014 no more malicious apps, adware, or browser redirects.<\/p>\n\n\n<p class=\"wp-block-paragraph\">If your current antivirus allowed a malicious app on your phone, you may want to consider purchasing the full-featured version of Malwarebytes to protect against these types of threats in the future.<br \/>If you are still having problems with your phone after completing these instructions, then please follow one of the steps:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Restore your phone to factory settings by going to <em>Settings &gt; General management &gt; Reset &gt; Factory data reset.<\/em><\/li><li>Ask for help in our <strong><a title=\"Mobile Malware Removal Help &amp; Support\" href=\"https:\/\/malwaretips.com\/forums\/mobile-malware-removal-help-support.165\/\" target=\"_blank\" rel=\"noopener noreferrer\">Mobile Malware Removal Help &amp; Support<\/a><\/strong> forum.<\/li><\/ul>\n\n\n<\/div><\/div><\/div>\n\n<h3>Stay Protected: Block Ads and Malicious Sites<\/h3>\n\n<p>Now that your device is clean, keep it that way. Most infections start with a malicious ad or a fake download button \u2014 so blocking them at the source is your best defense.<\/p>\n\n<p>We recommend <a href=\"https:\/\/adguard.com\/?aid=29616\" target=\"_blank\" rel=\"sponsored nofollow noopener noreferrer\"><strong>AdGuard<\/strong><\/a>, which blocks malicious ads, phishing pages, and dangerous redirects before they can reach you.<\/p>\n\n<p>\ud83d\udc49 <a href=\"https:\/\/adguard.com\/?aid=29616\" target=\"_blank\" rel=\"sponsored nofollow noopener noreferrer\"><strong>Download AdGuard and browse safely<\/strong><\/a><\/p>\n\n\n<h2 class=\"wp-block-heading\">The Bottom Line<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The Microsoft Single Use Code Scam works because it mixes a real security concept with fake urgency. A single-use code can be legitimate, but scammers use the fear around unexpected codes to push victims toward fake support numbers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once victims call, the scam can escalate quickly. The fake technician may ask for remote access, claim the device is infected, open fake security screens, request bank details, or pressure the victim to buy gift cards.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Do not call numbers from suspicious Microsoft alerts. Do not share verification codes. Do not install remote access software for strangers. And if someone asks for gift cards to fix a Microsoft account, refund a payment, or secure a computer, it is a scam.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A Microsoft single-use code is designed to protect your account, not scare you into calling support. But scammers are now using these codes, fake alerts, and Microsoft-branded warnings to create panic. The message may look &#8230; <\/p>\n<p class=\"read-more-container\"><a title=\"Microsoft Single Use Code Scam: Fake Texts, Emails &amp; Pop-ups\" class=\"read-more button\" href=\"https:\/\/malwaretips.com\/blogs\/microsoft-single-use-code-scam-fake-texts-emails-pop-ups\/#more-391015\" aria-label=\"Read more about Microsoft Single Use Code Scam: Fake Texts, Emails &amp; Pop-ups\">Read more<\/a><\/p>\n","protected":false},"author":50,"featured_media":391016,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ai_generated_summary":"","footnotes":""},"categories":[49],"tags":[],"class_list":["post-391015","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-scam-reports","masonry-post","generate-columns","tablet-grid-50","mobile-grid-100","grid-parent","grid-50","resize-featured-image"],"_links":{"self":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/posts\/391015","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/users\/50"}],"replies":[{"embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/comments?post=391015"}],"version-history":[{"count":0,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/posts\/391015\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/media\/391016"}],"wp:attachment":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/media?parent=391015"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/categories?post=391015"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/tags?post=391015"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}