{"id":410694,"date":"2026-09-06T05:39:20","date_gmt":"2026-09-06T05:39:20","guid":{"rendered":"https:\/\/malwaretips.com\/blogs\/?p=410694"},"modified":"2026-09-06T05:39:20","modified_gmt":"2026-09-06T05:39:20","slug":"sumup-payment-mode-confirmation-email-scam","status":"publish","type":"post","link":"https:\/\/malwaretips.com\/blogs\/sumup-payment-mode-confirmation-email-scam\/","title":{"rendered":"SumUp Payment Mode Confirmation Scam Exposed: Fake Merchant Email Reviewed"},"content":{"rendered":"<p>A payment account that suddenly stops sending payouts can disrupt an entire working day. That possibility makes an unexpected confirmation request difficult to ignore.<\/p><div id=\"mwtad4036841982\" class=\"gas_fallback-ad_309684--placement_406659\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"3957935887\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n<p>The message may look like routine maintenance, yet its vague explanation deserves a closer look before any button is opened or password is entered.<\/p>\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"SumUp Payment Mode Confirmation phishing email claiming payouts are paused after a system restart\" title=\"\" class=\"lazyload\" data-src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2026\/09\/sumup-payment-email-1.jpg\"><\/figure>\n<div id=\"mwtad2044508725\" class=\"gas_fallback-ad_309746-ad_406044-placement_406660\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"4456629336\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><h2>Overview<\/h2>\n<h3>The email invents a Payment Mode problem<\/h3>\n<p>The SumUp Payment Mode Confirmation email impersonates SumUp, a legitimate payment provider used by merchants and independent businesses.<\/p><div id=\"mwtad2269207569\" class=\"gas_fallback-ad_381396-ad_406044-placement_406667\" style=\"margin-top: 50px;margin-bottom: 50px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"1471373341\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n<p>It claims a recent system restart reset the recipient&#8217;s payment settings. Payouts supposedly cannot continue until the account owner confirms a preferred mode.<\/p>\n<p>That explanation sounds technical, but it never identifies the affected store, payment method, payout reference, or genuine service incident.<\/p>\n<h3>The button leads away from the real merchant account<\/h3>\n<p>A prominent confirmation button directs the recipient to a website controlled by the sender, not the established SumUp account dashboard.<\/p><div id=\"mwtad342884265\" class=\"gas_fallback-ad_309686-ad_406044-placement_406668\" style=\"margin-top: 50px;margin-right: 10px;margin-bottom: 50px;margin-left: 10px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"6935453015\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n<p>The destination presents a merchant login form and asks for an email address and password. Those details are transmitted to the phishing operator.<\/p>\n<p>Entering information does not restore payouts because no legitimate payment setting was lost. The supposed system restart exists only inside the lure.<\/p>\n<h3>SumUp is being impersonated, not accused<\/h3>\n<p>SumUp provides real payment services and is not responsible for this campaign. Criminals borrow recognizable branding because merchants already trust the name.<\/p><div id=\"mwtad4253152811\" class=\"gas_fallback-ad_381401-ad_406044-placement_406669\" style=\"margin-top: 50px;margin-right: 10px;margin-bottom: 50px;margin-left: 10px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"5315249587\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n<p>The danger comes from the unsolicited email and counterfeit destination. A real brand name inside a message does not authenticate its sender.<\/p>\n<p>The clearest warning signs are visible when the story, link, and genuine dashboard are compared:<\/p>\n<ul>\n<li>The notice gives no merchant name, store identifier, or payout number.<\/li>\n<li>A mysterious system restart supposedly changed a sensitive account preference.<\/li>\n<li>The recipient must use an embedded button to prevent payout disruption.<\/li>\n<li>The landing page requests credentials before showing any account evidence.<\/li>\n<li>The destination address does not belong to the official payment provider.<\/li>\n<\/ul>\n<div id=\"mwtad4131344854\" class=\"gas_fallback-ad_309747-ad_406044-placement_406661\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"9589536513\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><h2>Why This Message Feels Urgent to a Merchant<\/h2>\n<h3>Delayed payouts can become an immediate business problem<\/h3>\n<div id=\"mwtad101438727\" class=\"gas_fallback-ad_381404-ad_406044-placement_406670\" style=\"margin-top: 50px;margin-right: 10px;margin-bottom: 50px;margin-left: 10px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"8735619847\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><p>Small businesses often depend on predictable settlements for inventory, wages, rent, postage, and supplier invoices.<\/p>\n<p>A warning about paused payouts therefore carries more weight than a generic account notice. It appears to threaten normal cash flow rather than convenience.<\/p>\n<p>The scammer does not need to prove any loss occurred. The possibility of tomorrow&#8217;s deposit failing may be enough to trigger a hurried click.<\/p>\n<h3>The phrase \u201cPayment Mode\u201d sounds important but remains undefined<\/h3>\n<div id=\"mwtad2954273407\" class=\"mwtadp5 mwtadentity-placement\" style=\"margin-top: 50px;margin-bottom: 50px;\"><script async src=\"https:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\"\r\n     crossorigin=\"anonymous\"><\/script>\r\n<ins class=\"adsbygoogle\"\r\n     style=\"display:block; text-align:center;\"\r\n     data-ad-layout=\"in-article\"\r\n     data-ad-format=\"fluid\"\r\n     data-ad-client=\"ca-pub-7750719144850257\"\r\n     data-ad-slot=\"8560433799\"><\/ins>\r\n<script>\r\n     (adsbygoogle = window.adsbygoogle || []).push({});\r\n<\/script><\/div><p>The email never clearly explains whether Payment Mode means a bank destination, card setting, settlement schedule, or checkout option.<\/p>\n<p>That ambiguity is useful to criminals. Each recipient can interpret the phrase according to whichever merchant function matters most to them.<\/p>\n<p>A legitimate service notice should identify the exact setting, explain why it changed, and provide verification inside the authenticated account.<\/p>\n<h3>A maintenance story makes the request appear ordinary<\/h3>\n<div id=\"mwtad425327538\" class=\"mwtadp6 mwtadentity-placement\" style=\"margin-top: 50px;margin-bottom: 50px;\"><script async src=\"https:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\"\r\n     crossorigin=\"anonymous\"><\/script>\r\n<ins class=\"adsbygoogle\"\r\n     style=\"display:block; text-align:center;\"\r\n     data-ad-layout=\"in-article\"\r\n     data-ad-format=\"fluid\"\r\n     data-ad-client=\"ca-pub-7750719144850257\"\r\n     data-ad-slot=\"4034304343\"><\/ins>\r\n<script>\r\n     (adsbygoogle = window.adsbygoogle || []).push({});\r\n<\/script><\/div><p>Software platforms do restart systems and deploy updates. The email borrows that familiar background to make an unexplained reset seem plausible.<\/p>\n<p>However, responsible payment platforms do not casually erase payout preferences and then demand passwords through links sent by an unknown address.<\/p>\n<p>The story avoids testable details such as an incident number, affected region, maintenance window, or dashboard notification.<\/p>\n<div id=\"mwtad2537747486\" class=\"gas_fallback-ad_309748-ad_406044-placement_406662\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"3906789406\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><h2>How the SumUp Payment Mode Confirmation Scam Works<\/h2>\n<h3>Step 1: Criminals target addresses that may belong to merchants<\/h3>\n<p>Email addresses can come from business directories, leaked databases, storefront contact pages, social profiles, or earlier phishing campaigns.<\/p>\n<p>The operator does not need to know whether every recipient uses SumUp. Bulk delivery makes a small number of accurate guesses worthwhile.<\/p>\n<p>A business-style address may receive a more tailored version mentioning payouts, payment terminals, invoices, or account verification.<\/p>\n<h3>Step 2: The email announces a fabricated system restart<\/h3>\n<p>The message says an internal restart affected Payment Mode settings and that confirmation is now required.<\/p>\n<p>No credible technical explanation connects a restart with the loss of a merchant&#8217;s payout configuration. The phrase merely gives the warning a cause.<\/p>\n<p>The message may use a generic greeting because the sender lacks the account holder&#8217;s verified business details.<\/p>\n<h3>Step 3: A payout pause creates pressure to respond<\/h3>\n<p>The recipient is told payments or settlements cannot resume until confirmation is completed.<\/p>\n<p>This is a carefully chosen consequence. Merchants may tolerate a newsletter problem, but they cannot easily ignore money allegedly being withheld.<\/p>\n<p>The warning encourages immediate action before the recipient checks the real dashboard or asks another account administrator.<\/p>\n<p>Busy trading hours make that pressure stronger because every minute feels connected to another delayed sale.<\/p>\n<p>That emotional calculation is intentional, even though the message provides no evidence that a single payout has stopped.<\/p>\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Counterfeit merchant login page opened by the SumUp Payment Mode Confirmation email\" title=\"\" class=\"lazyload\" data-src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2026\/09\/sumup-payment-login-1.jpg\"><\/figure>\n<h3>Step 4: The confirmation button opens an imitation login page<\/h3>\n<p>The embedded link points to an unrelated domain that displays a polished merchant sign-in form.<\/p>\n<p>Some pages copy colors, wording, and layout associated with a payment platform. Others use generic finance branding that still feels familiar.<\/p>\n<p>A padlock in the browser only means the connection is encrypted. It does not prove the site belongs to SumUp or another trusted company.<\/p>\n<h3>Step 5: The form captures the merchant&#8217;s credentials<\/h3>\n<p>The page asks for the account email and password, sometimes pre-filling the address taken from the phishing link.<\/p>\n<p>When the victim submits the form, the information is sent to the attacker or stored in a remote collection panel.<\/p>\n<p>The page may display an error and request the password again. This can help the operator capture a corrected password after an initial typo.<\/p>\n<h3>Step 6: A second screen may request a security code<\/h3>\n<p>More advanced kits relay credentials to the genuine service while the victim remains on the counterfeit page.<\/p>\n<p>If the real account requests a one-time code, the fake page can immediately ask the victim to enter that code as confirmation.<\/p>\n<p>This real-time relay may bypass basic two-factor protection. A verification code should never be entered on a page reached through an unexpected email.<\/p>\n<h3>Step 7: Stolen access is used against the business<\/h3>\n<p>Attackers may inspect transactions, personal details, linked bank information, invoices, customer records, and account recovery options.<\/p>\n<p>They may attempt to change payout details, create unauthorized payment links, impersonate the merchant, or use reused credentials on other services.<\/p>\n<p>Even an unsuccessful payout change can create disruption, support disputes, and temporary account restrictions while the legitimate owner recovers access.<\/p>\n<div id=\"mwtad856185723\" class=\"gas_fallback-ad_318930-ad_406044-placement_406663\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"3818335085\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><h2>What Criminals May Do With a Compromised Merchant Account<\/h2>\n<h3>They can study the business before attempting fraud<\/h3>\n<p>A merchant dashboard may reveal business names, transaction patterns, customer references, settlement schedules, and staff contact information.<\/p>\n<p>That context helps criminals craft convincing follow-up messages. An attacker can mention recent activity rather than relying on a generic story.<\/p>\n<p>Collected information may also be sold or combined with data from earlier breaches.<\/p>\n<h3>Payout settings are a particularly valuable target<\/h3>\n<p>If the account permits changes to settlement details, an intruder may try adding or replacing a bank destination.<\/p>\n<p>Payment services normally apply checks to sensitive changes, but criminals may exploit stolen sessions, compromised email accounts, or persuasive support impersonation.<\/p>\n<p>Reviewing payout details quickly matters because a pending modification may be easier to stop than a completed transfer.<\/p>\n<h3>Connected email accounts can widen the incident<\/h3>\n<p>Many merchants reuse passwords or keep payment emails accessible through the same compromised mailbox.<\/p>\n<p>An intruder who controls that mailbox can intercept alerts, reset passwords, delete warnings, and impersonate the owner when contacting employees.<\/p>\n<p>Recovery must therefore cover every account sharing the exposed password, not only the payment portal named in the lure.<\/p>\n<div id=\"mwtad1398929064\" class=\"gas_fallback-ad_381388-ad_406044-placement_406705\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"3191649120\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><h2>Sender, Dashboard, Link, and Payout Checks<\/h2>\n<h3>Examine the complete sender address<\/h3>\n<p>A display name such as \u201cSumUp Team\u201d can be typed by anyone. Expand the sender details and inspect the address after the @ symbol.<\/p>\n<p>Look for substitutions, extra words, unusual subdomains, or an unrelated mail service. A familiar logo cannot repair an untrusted sender domain.<\/p>\n<p>Authentication indicators may help an administrator investigate, but ordinary recipients should not treat polished formatting as proof.<\/p>\n<h3>Open the genuine dashboard independently<\/h3>\n<p>Use the official app, a saved bookmark, or an address typed manually. Do not reach the account through the message&#8217;s button.<\/p>\n<p>Check notifications, payouts, bank details, and account settings. A genuine restriction should be visible inside the authenticated service.<\/p>\n<p>If the dashboard shows normal operation, the email&#8217;s central claim has failed a direct verification test.<\/p>\n<h3>Inspect the link without visiting it<\/h3>\n<p>On a computer, hover over the button and compare the destination with the provider&#8217;s known domain. On mobile, avoid long-pressing suspicious links.<\/p>\n<p>Shortened addresses, free hosting, random paths, and lookalike spelling are strong warnings. The meaningful part of a URL appears before its first slash.<\/p>\n<p>Do not be distracted by a trusted brand name placed later in the path. Attackers can put almost any words after their own domain.<\/p>\n<h3>Confirm payout information through trusted support<\/h3>\n<p>Review the receiving bank account, settlement schedule, pending changes, and recent transfers from inside the real dashboard.<\/p>\n<p>If anything looks unfamiliar, contact SumUp using support options obtained from its official application or website, not from the suspicious email.<\/p>\n<p>Ask whether any setting changed, whether new sessions appeared, and whether the account requires additional protection or temporary payout controls.<\/p>\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Merchant security dashboard showing unfamiliar access and a newly added payout account after phishing\" title=\"\" class=\"lazyload\" data-src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2026\/09\/sumup-payment-security.jpg\"><\/figure>\n<div id=\"mwtad3512547767\" class=\"gas_fallback-ad_381392-ad_406044-placement_406664\" style=\"margin-top: 50px;margin-bottom: 50px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"2944237110\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><h2>Red Flags Inside the Payment Mode Confirmation Email<\/h2>\n<h3>The notice withholds basic account details<\/h3>\n<p>A real financial notification normally connects the issue to an identifiable account, business, transaction, or setting.<\/p>\n<p>This lure relies on broad language that can be delivered to thousands of unrelated recipients without modification.<\/p>\n<p>The missing specifics are not a minor writing flaw. They prevent the recipient from checking the claim without following the attacker&#8217;s chosen path.<\/p>\n<h3>The cause and requested remedy do not fit together<\/h3>\n<p>A system restart should not require a merchant to surrender credentials on a separate website.<\/p>\n<p>If maintenance genuinely affected service, the provider could explain the incident publicly and display instructions after a normal sign-in.<\/p>\n<p>The email instead turns an internal technical event into a personal authentication emergency, which is exactly what the phishing operator needs.<\/p>\n<h3>The message makes the button feel like the only route<\/h3>\n<p>There may be no case number, trusted support path, dashboard menu, or alternative verification method.<\/p>\n<p>That closed route discourages independent checking. It keeps the recipient inside a journey designed and monitored by the attacker.<\/p>\n<p>A legitimate provider benefits when customers verify sensitive requests safely. A scammer benefits when they do not leave the email.<\/p>\n<div id=\"mwtad167093919\" class=\"gas_fallback-ad_381392-ad_406044-placement_406665\" style=\"margin-top: 50px;margin-bottom: 50px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"2944237110\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><h2>What to Do if You Have Fallen Victim to This Scam<\/h2>\n<ol>\n<li><strong>Stop interacting with the page.<\/strong> Close it without submitting more information. Do not download files, call numbers shown there, or approve further prompts.<\/li>\n<li><strong>Change the merchant-account password safely.<\/strong> Open the genuine SumUp app or official website independently, choose a unique password, and sign out unfamiliar sessions.<\/li>\n<li><strong>Secure the connected email account.<\/strong> Change its password, review forwarding rules and recovery details, remove unknown applications, and enable strong two-factor authentication.<\/li>\n<li><strong>Review payout and business settings.<\/strong> Check bank destinations, recent transfers, staff users, payment links, API access, devices, and profile changes for anything unauthorized.<\/li>\n<li><strong>Contact official support immediately.<\/strong> Explain what was entered and when. Ask support to protect the account, inspect sensitive changes, and stop pending transfers.<\/li>\n<li><strong>Call the bank if money or card data was exposed.<\/strong> Use the number on a statement or card, describe the phishing incident, and dispute unauthorized activity promptly.<\/li>\n<li><strong>Check the device for additional threats.<\/strong> Run a full Malwarebytes scan, remove unfamiliar downloads or extensions, and use AdGuard to reduce exposure to malicious advertising and redirects.<\/li>\n<li><strong>Warn affected colleagues and preserve evidence.<\/strong> Save the email, sender address, timestamps, and destination URL. Tell other account administrators not to approve unexpected requests.<\/li>\n<\/ol>\n<h2>Is Your Device Infected? Run a Free Malware Scan<\/h2>\n\n<p>Slow performance, constant pop-ups, or strange behavior? These are classic signs of a malware infection. The fastest way to find out is to scan your device with <strong>Malwarebytes Anti-Malware Free<\/strong> \u2014 one of the most trusted malware removal tools available.<\/p>\n\n<p>The free version detects and removes the most common threats, including:<\/p>\n\n<ul>\n<li><strong>Adware<\/strong> \u2014 the cause of those annoying pop-ups<\/li>\n<li><strong>Browser hijackers<\/strong> \u2014 unwanted redirects and changed homepages<\/li>\n<li><strong>Trojans and spyware<\/strong> \u2014 hidden programs stealing your data<\/li>\n<li><strong>Potentially unwanted programs (PUPs)<\/strong> \u2014 software you never asked for<\/li>\n<\/ul>\n\n<p>\ud83d\udc49 <strong>Select your device below<\/strong> \u2014 Windows, Mac, or Android \u2014 then follow the simple steps to download Malwarebytes, scan your system, and remove any threats it finds. The whole process takes about 5 minutes.<\/p>\n\n<div class=\"su-tabs su-tabs-style-default su-tabs-mobile-stack\" data-active=\"1\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-tabs-nav\"><span class=\"\" data-url=\"\" data-target=\"blank\" tabindex=\"0\" role=\"button\">Malwarebytes for Windows<\/span><span class=\"\" data-url=\"\" data-target=\"blank\" tabindex=\"0\" role=\"button\">Malwarebytes for Mac<\/span><span class=\"\" data-url=\"\" data-target=\"blank\" tabindex=\"0\" role=\"button\">Malwarebytes for Android<\/span><\/div><div class=\"su-tabs-panes\"><div class=\"su-tabs-pane su-u-clearfix su-u-trim\" data-title=\"Malwarebytes for Windows\">\n\n<h3 id=\"windowsh3\" class=\"toch3\">Run a Malware Scan with Malwarebytes for Windows<\/h3>\n\n\n<p class=\"wp-block-paragraph\"><strong>Malwarebytes<\/strong> is one of the most popular and trusted anti-malware tools for Windows \u2014 and it&#8217;s completely free for removing infections. It catches threats that many antivirus programs miss, including adware, browser hijackers, and trojans. Follow the steps below to scan and clean your PC in just a few minutes.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><p class=\"mwt_quick_overview\">Download Malwarebytes<\/p> <p>Click the button below to download the latest version of <strong>Malwarebytes for Windows<\/strong> from the official source. The free version is all you need \u2014 it will scan your computer and remove adware, browser hijackers, and other malicious software at no cost.<\/p> <div class=\"mwt_download_box\"><figure><img loading=\"lazy\" decoding=\"async\" title=\"Malwarebytes Icon\" width=\"40\" height=\"40\" class=\"alignleft size-full wp-image-81150 mwt_product_icon_logo lazyload\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Malwarebytes Logo\" data-src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2018\/06\/Malwarebytes-LOGO.png\"><\/figure> <strong><a class=\"\" href=\"https:\/\/malwaretips.com\/downloads\/MBSetup-076886.076886-consumer.exe\" onclick=\"window.open('https:\/\/malwaretips.com\/get\/malwarebytes-free');\">DOWNLOAD MALWAREBYTES FOR WINDOWS (FREE)<br \/>\n<\/a><\/strong><br \/><em class=\"small-text-disclaimer\">(The link opens in a new page where your download will start)<\/em><\/div><\/li>\n\n\n\n<li> <p class=\"mwt_quick_overview\">Install Malwarebytes<\/p>\n\n<p>When the download finishes, open your <strong>Downloads<\/strong> folder and <strong>double-click the MBSetup file<\/strong>. If Windows shows a <strong>User Account Control<\/strong> pop-up, click &#8220;<em>Yes<\/em>&#8221; to allow the installation.<\/p>\n\n \n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"975\" height=\"500\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"\" class=\"wp-image-285934 lazyload\" title=\"\" sizes=\"auto, (max-width: 975px) 100vw, 975px\" data-src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM1.jpg\" data-srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM1.jpg 975w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM1-300x154.jpg 300w\"><\/figure>\n \n\n \n  \n\n<\/li>\n\n\n\n<li><p class=\"mwt_quick_overview\">Follow the On-Screen Prompts to Install Malwarebytes<\/p> \n\n<p>The setup wizard will walk you through a few quick screens:<\/p>\n\n<ul>\n \n  <li>\n    <p>Choose where you&#8217;re installing the program \u2014 &#8220;<strong>Personal Computer<\/strong>&#8221; or &#8220;<strong>Work Computer<\/strong>&#8221; \u2014 then click <strong>Next<\/strong>.<\/p>\n    \n    <figure class=\"wp-block-image size-full\">\n      <img loading=\"lazy\" decoding=\"async\" width=\"737\" height=\"500\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"\" class=\"wp-image-285953 lazyload\" title=\"\" sizes=\"auto, (max-width: 737px) 100vw, 737px\" data-src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM3-1.jpg\" data-srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM3-1.jpg 737w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM3-1-300x204.jpg 300w\">\n    <\/figure>\n    \n  <\/li>\n  <li>\n    <p>Malwarebytes will now install on your device. This usually takes under a minute.<\/p>\n    \n    <figure class=\"wp-block-image size-full\">\n      <img loading=\"lazy\" decoding=\"async\" width=\"759\" height=\"500\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"\" class=\"wp-image-285937 lazyload\" title=\"\" sizes=\"auto, (max-width: 759px) 100vw, 759px\" data-src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM4.jpg\" data-srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM4.jpg 759w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM4-300x198.jpg 300w\">\n    <\/figure>\n    \n  <\/li>\n  <li>\n    <p>When installation is complete, the &#8220;<strong>Welcome to Malwarebytes<\/strong>&#8221; screen will open automatically.<\/p>\n    \n    <figure class=\"wp-block-image size-full\">\n      <img loading=\"lazy\" decoding=\"async\" width=\"705\" height=\"500\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"\" class=\"wp-image-285951 lazyload\" title=\"\" sizes=\"auto, (max-width: 705px) 100vw, 705px\" data-src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM6-1.jpg\" data-srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM6-1.jpg 705w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM6-1-300x213.jpg 300w\">\n    <\/figure>\n    \n  <\/li>\n  <li>\n    <p>On the final screen, click <strong>Open Malwarebytes<\/strong> to launch the program.<\/p>\n    \n    <figure class=\"wp-block-image size-full\">\n      <img loading=\"lazy\" decoding=\"async\" width=\"749\" height=\"500\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"\" class=\"wp-image-285952 lazyload\" title=\"\" sizes=\"auto, (max-width: 749px) 100vw, 749px\" data-src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM5-1.jpg\" data-srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM5-1.jpg 749w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM5-1-300x200.jpg 300w\">\n    <\/figure>\n    \n  <\/li>\n<\/ul>\n\n<\/li>\n\n\n\n<li><p class=\"mwt_quick_overview\">Enable &#8220;Scan for Rootkits&#8221;<\/p>\n<p>Before scanning, turn on rootkit detection so Malwarebytes can find even the most hidden threats. Click the <strong>Settings<\/strong> gear icon on the left side of the screen.\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"842\" height=\"600\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"\" class=\"wp-image-285942 lazyload\" title=\"\" sizes=\"auto, (max-width: 842px) 100vw, 842px\" data-src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM8.jpg\" data-srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM8.jpg 842w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM8-300x214.jpg 300w\"><\/figure>\n<\/p>\n\n\n\n<p>In the settings menu, find &#8220;<strong>Scan for rootkits<\/strong>&#8221; and click the toggle so it turns blue.\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"841\" height=\"600\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"\" class=\"wp-image-285943 lazyload\" title=\"\" sizes=\"auto, (max-width: 841px) 100vw, 841px\" data-src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM9.jpg\" data-srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM9.jpg 841w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM9-300x214.jpg 300w\"><\/figure>\n <\/p>\n\n\n\n<p>Done? Click &#8220;<strong>Dashboard<\/strong>&#8221; in the left pane to return to the main screen.\n\n <\/p><\/li>\n\n\n\n<li><p class=\"mwt_quick_overview\">Start the Scan<\/p> <p>Click the blue <strong>Scan<\/strong> button. Malwarebytes will automatically update its virus database and start checking your computer for malware.<\/p>\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"849\" height=\"600\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"\" class=\"wp-image-285941 lazyload\" title=\"\" sizes=\"auto, (max-width: 849px) 100vw, 849px\" data-src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM10.jpg\" data-srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM10.jpg 849w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM10-300x212.jpg 300w\"><\/figure>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Wait for the Scan to Finish<\/p>\n<p>The scan checks your entire system for browser hijackers and other malicious programs, so it can take several minutes. Feel free to do something else \u2014 just check back occasionally to see the progress.<\/p>\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"842\" height=\"600\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"\" class=\"wp-image-285944 lazyload\" title=\"\" sizes=\"auto, (max-width: 842px) 100vw, 842px\" data-src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM11.jpg\" data-srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM11.jpg 842w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM11-300x214.jpg 300w\"><\/figure>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Quarantine the Detected Threats<\/p>\n<p>When the scan is done, you&#8217;ll see a list of everything Malwarebytes found \u2014 malware, adware, and potentially unwanted programs. Click the &#8220;<strong>Quarantine<\/strong>&#8221; button to remove all of them at once.<\/p>\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"844\" height=\"600\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"\" class=\"wp-image-285945 lazyload\" title=\"\" sizes=\"auto, (max-width: 844px) 100vw, 844px\" data-src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM12.jpg\" data-srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM12.jpg 844w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM12-300x213.jpg 300w\"><\/figure>\n\n\n<p>Malwarebytes will now remove the malicious files and registry entries and move them safely into quarantine.\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"842\" height=\"600\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"\" class=\"wp-image-285946 lazyload\" title=\"\" sizes=\"auto, (max-width: 842px) 100vw, 842px\" data-src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM13.jpg\" data-srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM13.jpg 842w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM13-300x214.jpg 300w\"><\/figure>\n <\/p><\/li>\n\n\n\n<li>\n  <p class=\"mwt_quick_overview\">Restart Your Computer<\/p>\n  <p>Some threats can only be fully removed after a reboot. If Malwarebytes asks you to restart, click <strong>Yes<\/strong>. Once you&#8217;re logged back in, your PC is clean and you can continue with the next steps in this guide.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"844\" height=\"600\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"\" class=\"wp-image-285947 lazyload\" title=\"\" sizes=\"auto, (max-width: 844px) 100vw, 844px\" data-src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM14.jpg\" data-srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM14.jpg 844w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2024\/05\/MBAM14-300x213.jpg 300w\"><\/figure>\n<\/li>\n<\/ol>\n\n\n<p>When the scan finishes, click <strong>Quarantine<\/strong> to remove everything Malwarebytes found. That&#8217;s it \u2014 your Windows PC is now clean of trojans, adware, and other malware, and should be back to running smoothly.<\/p>\n\n\n<p class=\"wp-block-paragraph\">If your current antivirus allowed this malicious program on your computer, you may want to consider purchasing Malwarebytes Premium to protect against these types of threats in the future.<br \/>If you are still having problems with your computer after completing these instructions, then please follow one of the steps:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Run a computer scan with <strong><a href=\"https:\/\/www.eset.com\/us\/home\/online-scanner\/\" target=\"_blank\" rel=\"noopener noreferrer\">ESET Online Scanner<\/a><\/strong><\/li><li>Ask for help in our <strong><a title=\"Malware Removal Assistance for Windows\" href=\"https:\/\/malwaretips.com\/forums\/windows-malware-removal-help-support.10\/\" target=\"_blank\" rel=\"noopener noreferrer\">Windows Malware Removal Help &amp; Support<\/a><\/strong> forum.<\/li><\/ul>\n\n\n<\/div>\n<div class=\"su-tabs-pane su-u-clearfix su-u-trim\" data-title=\"Malwarebytes for Mac\">\n\n<h3 id=\"mach3\" class=\"toch3\">Run a Malware Scan with Malwarebytes for Mac<\/h3>\n\n\n<p class=\"wp-block-paragraph\"><strong>Malwarebytes for Mac<\/strong> is a free on-demand scanner that removes the malware other security software tends to miss \u2014 adware, browser hijackers, and unwanted programs included. Cleaning an infected Mac with Malwarebytes has always been completely free, and it&#8217;s our go-to recommendation. Follow the steps below to scan and clean your Mac in just a few minutes.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>\n<p class=\"mwt_quick_overview\">Download Malwarebytes for Mac<\/p>\n<p>Click the button below to download the latest version of <strong>Malwarebytes for Mac<\/strong>.<\/p>\n<div class=\"mwt_download_box\"><figure><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-81150 mwt_product_icon_logo lazyload\" title=\"Malwarebytes Icon\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Malwarebytes Logo\" width=\"40\" height=\"40\" data-src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2018\/06\/Malwarebytes-LOGO.png\"><\/figure><strong><a href=\"https:\/\/prf.hn\/click\/camref:1011lvqrV\/creativeref:1011l100234\" target=\"_blank\" rel=\"noopener noreferrer\">DOWNLOAD MALWAREBYTES FOR MAC (FREE)<\/a><\/strong><br \/><em>(The link opens in a new page where your download will start)<\/em><\/div>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Open the Malwarebytes setup file<\/p>\n<p>When the download finishes, open your <em>Downloads<\/em> folder and <strong>double-click the setup file<\/strong> to begin the installation.<\/p>\n<figure><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-98734 alignnone lazyload\" title=\"Double-click on setup file to install Malwarebytes\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Double-click on setup file to install Malwarebytes\" width=\"750\" height=\"424\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" data-src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Installer.jpg\" data-srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Installer.jpg 750w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Installer-300x170.jpg 300w\"><\/figure><p><\/p>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Follow the On-Screen Prompts to Install Malwarebytes<\/p>\n<p>The <em>Malwarebytes for Mac Installer<\/em> will guide you through a few quick screens. Click &#8220;<strong>Continue<\/strong>&#8221; and keep following the prompts until the installation completes.<\/p>\n<figure><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-98735 alignnone lazyload\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Click Continue to install Malwarebytes for Mac\" width=\"750\" height=\"532\" title=\"\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" data-src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Installer-Step-1.jpg\" data-srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Installer-Step-1.jpg 750w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Installer-Step-1-300x213.jpg 300w\"><\/figure><p><\/p>\n<figure><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-98736 alignnone lazyload\" title=\"Click again on Continue to install Malwarebytes for Mac for Mac\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Click again on Continue to install Malwarebytes for Mac\" width=\"750\" height=\"531\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" data-src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Installer-Step-2.jpg\" data-srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Installer-Step-2.jpg 750w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Installer-Step-2-300x212.jpg 300w\"><\/figure><p><\/p>\n<figure><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-98737 alignnone lazyload\" title=\"Click Install to install Malwarebytes on Mac\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Click Install to install Malwarebytes on Mac\" width=\"750\" height=\"531\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" data-src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Installer-Step-4.jpg\" data-srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Installer-Step-4.jpg 750w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Installer-Step-4-300x212.jpg 300w\"><\/figure><p><\/p>\n<p>When the installation is complete, Malwarebytes opens to the <em>Welcome to Malwarebytes<\/em> screen. Click &#8220;<strong>Get started<\/strong>&#8220;.<\/p>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Select &#8220;Personal Computer&#8221; or &#8220;Work Computer&#8221;<\/p>\n<p>Malwarebytes will ask what type of computer you&#8217;re installing it on. Click either <strong>Personal Computer<\/strong> or <strong>Work Computer<\/strong>, whichever applies.<br \/><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-98740 alignnone lazyload\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Select Personal Computer or Work Computer mac\" width=\"750\" height=\"537\" title=\"\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" data-src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Select-Personal-Computer.jpg\" data-srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Select-Personal-Computer.jpg 750w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Select-Personal-Computer-300x215.jpg 300w\"><\/p>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Start the Scan<\/p>\n<p>Click the &#8220;<strong>Scan<\/strong>&#8221; button. Malwarebytes will automatically update its detection database and begin checking your Mac for malware.<br \/><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-98733 alignnone lazyload\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Click on Scan button to start a system scan Mac\" width=\"750\" height=\"538\" title=\"\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" data-src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Click-Scan.jpg\" data-srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Click-Scan.jpg 750w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Click-Scan-300x215.jpg 300w\"><\/p>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Wait for the Scan to Finish<\/p>\n<p>Malwarebytes will scan your Mac for adware, browser hijackers, and other malicious programs. This can take a few minutes, so feel free to do something else \u2014 just check back occasionally to see the progress.<br \/><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-98739 alignnone lazyload\" title=\"Wait for Malwarebytes for Mac to scan your computer\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Wait for Malwarebytes for Mac to scan for malware\" width=\"750\" height=\"536\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" data-src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Scanning-for-malware.jpg\" data-srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Scanning-for-malware.jpg 750w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Scanning-for-malware-300x214.jpg 300w\"><\/p>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Quarantine the Detected Threats<\/p>\n<p>When the scan is done, you&#8217;ll see a list of everything Malwarebytes found. Click the &#8220;<strong>Quarantine<\/strong>&#8221; button to remove all the threats at once.<br \/><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-98732 alignnone lazyload\" title=\"Review the malicious programs and click on Quarantine\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Review the malicious programs and click on Quarantine to remove malware\" width=\"750\" height=\"538\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" data-src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Click-Confirm.jpg\" data-srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Click-Confirm.jpg 750w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Click-Confirm-300x215.jpg 300w\"><\/p>\n<\/li>\n\n\n\n<li> <p class=\"mwt_quick_overview\">Restart Your Mac<\/p> <p>Malwarebytes will now remove all the malicious files it found. Some threats can only be fully removed after a reboot \u2014 if Malwarebytes asks you to restart, allow it. Once you&#8217;re logged back in, your Mac is clean.<br \/><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"536\" class=\"size-full wp-image-98738 alignnone lazyload\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Malwarebytes For Mac requesting to restart computer\" title=\"\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" data-src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Restart.jpg\" data-srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Restart.jpg 750w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2019\/11\/Malwarebytes-Mac-Restart-300x214.jpg 300w\"><br \/><\/p> <\/li>\n<\/ol>\n\n\n<p>Once the scan is done, remove every threat it detected. Your Mac is now free of adware, rogue browser extensions, and other potentially harmful software.<\/p>\n\n\n<p class=\"wp-block-paragraph\">If your current antivirus allowed a malicious program on your computer, you might want to consider purchasing the full-featured version of Malwarebytes Anti-Malware to protect against these types of threats in the future.<br \/>If you are still experiencing problems while trying to remove a malicious program from your computer, please ask for help in our <strong><a title=\"Mac Malware Removal Help &amp; Support\" href=\"https:\/\/malwaretips.com\/forums\/mac-malware-removal-help-support.183\/\" target=\"_blank\" rel=\"noopener noreferrer\">Mac Malware Removal Help &amp; Support<\/a><\/strong> forum.<\/p>\n\n\n<\/div>\n<div class=\"su-tabs-pane su-u-clearfix su-u-trim\" data-title=\"Malwarebytes for Android\">\n\n<h3 id=\"androidh3\" class=\"toch3\">Run a Malware Scan with Malwarebytes for Android<\/h3>\n\n<p>Malwarebytes for Android automatically detects and removes dangerous threats like malware and ransomware so you don&#8217;t have to worry about your most-used device being compromised. Aggressive detection of adware and potentially unwanted programs keeps your Android phone or tablet running smooth.<\/p>\n\n\n<ol class=\"wp-block-list\">\n<li>\n<p class=\"mwt_quick_overview\">Download Malwarebytes for Android.<\/p>\n<p>You can download <strong>Malwarebytes for Android<\/strong> by clicking the link below.<\/p>\n<figure><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-81150 mwt_product_icon_logo lazyload\" title=\"Malwarebytes Icon\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Malwarebytes Logo\" width=\"40\" height=\"40\" data-src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2018\/06\/Malwarebytes-LOGO.png\"><\/figure><div class=\"mwt_download_box\"><strong><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=org.malwarebytes.antimalware&#038;hl=en\" target=\"_blank\" rel=\"noopener noreferrer\">MALWAREBYTES FOR ANDROID DOWNLOAD LINK<\/a><\/strong><br \/><em>(The above link will open a new page from where you can download Malwarebytes for Android)<\/em><\/div>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Install Malwarebytes for Android on your phone.<\/p>\n<p>In the Google Play Store, tap &#8220;<strong>Install<\/strong>&#8221; to install Malwarebytes for Android on your device.<\/p>\n<figure><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-106940 lazyload\" title=\"Tap Install to install Malwarebytes for Android\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Tap Install to install Malwarebytes for Android\" width=\"292\" height=\"580\" sizes=\"auto, (max-width: 292px) 100vw, 292px\" data-src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Google-Play-App.jpg\" data-srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Google-Play-App.jpg 292w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Google-Play-App-151x300.jpg 151w\"><\/figure><p><\/p>\n<p>When the installation process has finished, tap &#8220;<strong>Open<\/strong>&#8221; to begin using Malwarebytes for Android. You can also open Malwarebytes by tapping on its icon in your phone menu or home screen.<br \/><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-106941 lazyload\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Malwarebytes for Android - Open App\" width=\"292\" height=\"578\" title=\"\" sizes=\"auto, (max-width: 292px) 100vw, 292px\" data-src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Open-App.jpg\" data-srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Open-App.jpg 292w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Open-App-152x300.jpg 152w\"><\/p>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Follow the on-screen prompts to complete the setup process<\/p>\n<p>When Malwarebytes will open, you will see the <em>Malwarebytes Setup Wizard<\/em> which will guide you through a series of permissions and other setup options.<br \/>This is the first of two screens that explain the difference between the Premium and Free versions. Swipe this screen to continue.<br \/><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-106944 lazyload\" title=\"Malwarebytes Setup Screen 1\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Malwarebytes Setup Screen 1\" width=\"292\" height=\"577\" sizes=\"auto, (max-width: 292px) 100vw, 292px\" data-src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Setup-Wizard-1.jpg\" data-srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Setup-Wizard-1.jpg 292w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Setup-Wizard-1-152x300.jpg 152w\"><br \/>Tap on &#8220;<strong>Got it<\/strong>&#8221; to proceed to the next step.<br \/><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-106945 lazyload\" title=\"Malwarebytes Setup Screen 2\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Malwarebytes Setup Screen 2\" width=\"292\" height=\"580\" sizes=\"auto, (max-width: 292px) 100vw, 292px\" data-src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Setup-Wizard-2.jpg\" data-srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Setup-Wizard-2.jpg 292w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Setup-Wizard-2-151x300.jpg 151w\"><br \/>Malwarebytes for Android will now ask for a set of permissions that are required to scan your device and protect it from malware. Tap on &#8220;<strong>Give permission<\/strong>&#8221; to continue.<br \/><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-106946 lazyload\" title=\"Malwarebytes Setup Screen 3\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Malwarebytes Setup Screen 3\" width=\"292\" height=\"570\" sizes=\"auto, (max-width: 292px) 100vw, 292px\" data-src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Setup-Wizard-3.jpg\" data-srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Setup-Wizard-3.jpg 292w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Setup-Wizard-3-154x300.jpg 154w\"><br \/>Tap on &#8220;Allow&#8221; to permit Malwarebytes to access the files on your phone.<br \/><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-106947 lazyload\" title=\"Malwarebytes Setup Screen 4\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Malwarebytes Setup Screen 4\" width=\"292\" height=\"573\" sizes=\"auto, (max-width: 292px) 100vw, 292px\" data-src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Setup-Wizard-7.jpg\" data-srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Setup-Wizard-7.jpg 292w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Setup-Wizard-7-153x300.jpg 153w\"><\/p>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Update database and run a scan with Malwarebytes for Android<\/p>\n<p>You will now be prompted to update the Malwarebytes database and run a full system scan.<\/p>\n<figure><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-106939 lazyload\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Malwarebytes fix issue\" width=\"292\" height=\"579\" title=\"\" sizes=\"auto, (max-width: 292px) 100vw, 292px\" data-src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Fix-Issues.jpg\" data-srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Fix-Issues.jpg 292w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Fix-Issues-151x300.jpg 151w\"><\/figure><p><\/p>\n<p>Click on &#8220;<strong>Update database<\/strong>&#8221; to update the Malwarebytes for Android definitions to the latest version, then click on &#8220;<strong>Run full scan<\/strong>&#8221; to perform a system scan.<\/p>\n<figure><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-106948 lazyload\" title=\"Update database and run Malwarebytes scan\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Update database and run Malwarebytes scan on phone\" width=\"291\" height=\"575\" sizes=\"auto, (max-width: 291px) 100vw, 291px\" data-src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Update-Run-Scan.jpg\" data-srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Update-Run-Scan.jpg 291w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Update-Run-Scan-152x300.jpg 152w\"><\/figure><p><\/p>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Wait for the Malwarebytes scan to complete.<\/p>\n<p>Malwarebytes will now start scanning your phone for adware and other malicious apps. This process can take a few minutes, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.<br \/><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-106943 lazyload\" title=\"Malwarebytes scanning phone for malware\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Malwarebytes scanning Android for Vmalware\" width=\"292\" height=\"579\" sizes=\"auto, (max-width: 292px) 100vw, 292px\" data-src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Scanning-for-Malware.jpg\" data-srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Scanning-for-Malware.jpg 292w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Scanning-for-Malware-151x300.jpg 151w\"><\/p>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Click on &#8220;Remove Selected&#8221;.<\/p>\n<p>When the scan has been completed, you will be presented with a screen showing the malware infections that Malwarebytes for Android has detected. To remove the malicious apps that Malwarebytes has found, tap on the &#8220;<strong>Remove Selected<\/strong>&#8221; button.<br \/><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-106942 lazyload\" title=\"Tap on the Remove button to get rid of malware\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Remove malware from your phone\" width=\"760\" height=\"600\" sizes=\"auto, (max-width: 760px) 100vw, 760px\" data-src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Removing-Malware.jpg\" data-srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Removing-Malware.jpg 760w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2020\/05\/Malwarebytes-for-Android-Removing-Malware-300x237.jpg 300w\"><\/p>\n<\/li>\n\n\n\n<li>\n<p class=\"mwt_quick_overview\">Restart your phone.<\/p>\n<p>Malwarebytes for Android will now remove all the malicious apps that it has found. To complete the malware removal process, Malwarebytes may ask you to restart your device.<\/p>\n<\/li>\n<\/ol>\n\n\n<hr \/>\n\n<p>After the scan, tap <strong>Remove Selected<\/strong> to delete all detected threats. Your Android phone is now clean \u2014 no more malicious apps, adware, or browser redirects.<\/p>\n\n\n<p class=\"wp-block-paragraph\">If your current antivirus allowed a malicious app on your phone, you may want to consider purchasing the full-featured version of Malwarebytes to protect against these types of threats in the future.<br \/>If you are still having problems with your phone after completing these instructions, then please follow one of the steps:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Restore your phone to factory settings by going to <em>Settings &gt; General management &gt; Reset &gt; Factory data reset.<\/em><\/li><li>Ask for help in our <strong><a title=\"Mobile Malware Removal Help &amp; Support\" href=\"https:\/\/malwaretips.com\/forums\/mobile-malware-removal-help-support.165\/\" target=\"_blank\" rel=\"noopener noreferrer\">Mobile Malware Removal Help &amp; Support<\/a><\/strong> forum.<\/li><\/ul>\n\n\n<\/div><\/div><\/div>\n\n<h3>Stay Protected: Block Ads and Malicious Sites<\/h3>\n\n<p>Now that your device is clean, keep it that way. Most infections start with a malicious ad or a fake download button \u2014 so blocking them at the source is your best defense.<\/p>\n\n<p>We recommend <a href=\"https:\/\/adguard.com\/?aid=29616\" target=\"_blank\" rel=\"sponsored nofollow noopener noreferrer\"><strong>AdGuard<\/strong><\/a>, which blocks malicious ads, phishing pages, and dangerous redirects before they can reach you.<\/p>\n\n<p>\ud83d\udc49 <a href=\"https:\/\/adguard.com\/?aid=29616\" target=\"_blank\" rel=\"sponsored nofollow noopener noreferrer\"><strong>Download AdGuard and browse safely<\/strong><\/a><\/p>\n<h2>Frequently Asked Questions<\/h2>\n<h3>Is the SumUp Payment Mode Confirmation email genuine?<\/h3>\n<p>The campaign described here is not genuine. It uses a system-restart story and a counterfeit sign-in page to collect merchant credentials.<\/p>\n<p>Verify any real account issue from the official app or dashboard rather than the message&#8217;s button.<\/p>\n<h3>Does this mean SumUp itself is a scam?<\/h3>\n<p>No. SumUp is a legitimate payment provider being impersonated by unrelated criminals.<\/p>\n<p>Brand impersonation works because recipients recognize and trust the real company. The fraudulent sender does not represent that company.<\/p>\n<h3>Would a system restart reset my Payment Mode?<\/h3>\n<p>The email provides no credible reason why routine maintenance would erase a merchant&#8217;s sensitive configuration.<\/p>\n<p>If a genuine incident affected settings, evidence should appear inside the official dashboard and through verified service communications.<\/p>\n<h3>What if I clicked but entered nothing?<\/h3>\n<p>Closing the page is usually enough when nothing was downloaded, installed, or submitted.<\/p>\n<p>Still review browser downloads, run a security scan, and watch the account for unusual alerts because the site may record visits.<\/p>\n<h3>What if I entered my password but have two-factor authentication?<\/h3>\n<p>Change the password immediately. Two-factor protection helps, but real-time phishing pages may also request and relay verification codes.<\/p>\n<p>Sign out all sessions, review recovery settings, and contact official support if any unknown access or change appears.<\/p>\n<h3>Can the sender steal money with only my login?<\/h3>\n<p>The outcome depends on account controls, but stolen access can expose sensitive data and support attempts to alter payouts or impersonate the business.<\/p>\n<p>Treat the incident urgently even when no transfer is visible. Early reporting can stop pending changes and preserve account evidence.<\/p>\n<h2>The Bottom Line<\/h2>\n<p>The SumUp Payment Mode Confirmation scam turns a fictional system restart into a threat against merchant payouts, then directs recipients to a credential-stealing login page.<\/p>\n<p>Ignore the embedded button, inspect the real dashboard independently, and secure every connected account quickly if information was entered.<\/p>\n<div id=\"mwtad3008451351\" class=\"gas_fallback-ad_176819-ad_406044-placement_406666\" style=\"margin-top: 50px;margin-bottom: 50px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"8386082122\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>A payment account that suddenly stops sending payouts can disrupt an entire working day. That possibility makes an unexpected confirmation request difficult to ignore. The message may look like routine maintenance, yet its vague explanation &#8230; <\/p>\n<p class=\"read-more-container\"><a title=\"SumUp Payment Mode Confirmation Scam Exposed: Fake Merchant Email Reviewed\" class=\"read-more button\" href=\"https:\/\/malwaretips.com\/blogs\/sumup-payment-mode-confirmation-email-scam\/#more-410694\" aria-label=\"Read more about SumUp Payment Mode Confirmation Scam Exposed: Fake Merchant Email Reviewed\">Read more<\/a><\/p>\n","protected":false},"author":51,"featured_media":410695,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[49],"tags":[],"class_list":["post-410694","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-scam-reports","masonry-post","generate-columns","tablet-grid-50","mobile-grid-100","grid-parent","grid-50","resize-featured-image"],"_links":{"self":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/posts\/410694","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/users\/51"}],"replies":[{"embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/comments?post=410694"}],"version-history":[{"count":1,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/posts\/410694\/revisions"}],"predecessor-version":[{"id":410698,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/posts\/410694\/revisions\/410698"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/media\/410695"}],"wp:attachment":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/media?parent=410694"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/categories?post=410694"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/tags?post=410694"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}