{"id":420516,"date":"2026-09-30T11:33:30","date_gmt":"2026-09-30T11:33:30","guid":{"rendered":"https:\/\/malwaretips.com\/blogs\/?p=420516"},"modified":"2026-09-30T11:33:30","modified_gmt":"2026-09-30T11:33:30","slug":"macquarie-card-collection-scam","status":"publish","type":"post","link":"https:\/\/malwaretips.com\/blogs\/macquarie-card-collection-scam\/","title":{"rendered":"Macquarie Card Collection Scam: Fake Bank Couriers Want Your Card and PIN"},"content":{"rendered":"<p>The email mentions a transaction you do not recognize. A helpful security representative is ready to explain what happened and arrange the next step.<\/p><div id=\"mwtad1304483965\" class=\"gas_fallback-ad_309684--placement_406659\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"3957935887\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n<p>Then the conversation turns to your physical bank card. The Macquarie card collection scam is worth understanding before anyone comes to your door.<\/p>\n<figure class=\"wp-block-image size-full\"><img fetchpriority=\"high\" decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"wp-image-420517 lazyload\" alt=\"Illustrative false bank transaction email directing the reader to contact a supplied number\" width=\"1536\" height=\"1024\" loading=\"eager\" title=\"\" sizes=\"(max-width: 1536px) 100vw, 1536px\" data-src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2026\/09\/courier-hero.png\" data-srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2026\/09\/courier-hero.png 1536w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2026\/09\/courier-hero-300x200.png 300w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2026\/09\/courier-hero-1024x683.png 1024w\"><\/figure>\n<div id=\"mwtad1692421457\" class=\"gas_fallback-ad_309746-ad_309685-placement_406660\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"4456629336\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><h2>Overview<\/h2>\n<h3>An email can be the beginning of an in-person theft<\/h3>\n<p>Macquarie&#8217;s March 2026 alert describes fraudulent transaction emails that provide a number to call. The people answering impersonate the bank&#8217;s security team.<\/p><div id=\"mwtad4235053734\" class=\"gas_fallback-ad_381396-ad_309685-placement_406667\" style=\"margin-top: 50px;margin-bottom: 50px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"1471373341\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n<p>After asking about personal and account details, they may propose a transfer to a supposed safe account or collection of the customer&#8217;s card and PIN.<\/p>\n<p>The courier branch asks the customer to prepare an envelope for someone coming to collect it. That is the mechanism examined in this article.<\/p>\n<p><a href=\"https:\/\/www.macquarie.com.au\/security-and-fraud\/scams\/latest-scams-alerts.html\" target=\"_blank\" rel=\"noopener\">Macquarie&#8217;s warning<\/a> makes clear that the bank does not require customers to return cards through this unsolicited process.<\/p><div id=\"mwtad3409727849\" class=\"gas_fallback-ad_309686-ad_309685-placement_406668\" style=\"margin-top: 50px;margin-right: 10px;margin-bottom: 50px;margin-left: 10px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"6935453015\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n<h3>The familiar bank is being impersonated<\/h3>\n<p>Macquarie is not the scam operation. Fraudsters borrow its identity to make handing over a card feel like a protective banking procedure.<\/p>\n<p>The warning does not identify a legitimate delivery company as a participant. Someone calling themselves a courier does not establish their employer or authority.<\/p>\n<p>Nor does the alert mean that everyone who receives the email encounters both branches. The transfer demand and collection request are alternative routes described by the bank.<\/p><div id=\"mwtad3639807588\" class=\"gas_fallback-ad_381401-ad_309685-placement_406669\" style=\"margin-top: 50px;margin-right: 10px;margin-bottom: 50px;margin-left: 10px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"5315249587\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n<h3>What makes the request dangerous<\/h3>\n<ul>\n<li>The callback number comes from the same unverified message that created the alarm.<\/li>\n<li>The representative asks for information they should not need you to disclose.<\/li>\n<li>A physical card is described as evidence, compromised property, or something awaiting replacement.<\/li>\n<li>The PIN is requested alongside the card.<\/li>\n<li>A pickup deadline discourages checking with the bank independently.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.scamwatch.gov.au\/about-us\/news-and-alerts\/scam-alert-card-collection-scam\" target=\"_blank\" rel=\"noopener\">Scamwatch also warns about card collection fraud<\/a>, including requests to leave cards or cash for pickup.<\/p>\n<p>The example email and messages shown here are illustrations. Their fictional details explain the sequence without presenting them as actual correspondence from the bank.<\/p>\n<div id=\"mwtad257859048\" class=\"gas_fallback-ad_309747-ad_309685-placement_406661\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"9589536513\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><h2>Why a Courier Can Make a Phone Scam Feel More Believable<\/h2>\n<div id=\"mwtad3825242663\" class=\"gas_fallback-ad_381404-ad_309685-placement_406670\" style=\"margin-top: 50px;margin-right: 10px;margin-bottom: 50px;margin-left: 10px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"8735619847\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><p>A person promising to collect something can make an online conversation feel concrete. You may think a criminal would avoid showing up in person.<\/p>\n<p>That assumption is unsafe. A collection scheme can use someone other than the person speaking on the phone.<\/p>\n<p>You do not need to determine how the participants are organized to protect yourself. The requested handover is already the important warning.<\/p>\n<div id=\"mwtad679554755\" class=\"mwtadp5 mwtadentity-placement\" style=\"margin-top: 50px;margin-bottom: 50px;\"><script async src=\"https:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\"\r\n     crossorigin=\"anonymous\"><\/script>\r\n<ins class=\"adsbygoogle\"\r\n     style=\"display:block; text-align:center;\"\r\n     data-ad-layout=\"in-article\"\r\n     data-ad-format=\"fluid\"\r\n     data-ad-client=\"ca-pub-7750719144850257\"\r\n     data-ad-slot=\"8560433799\"><\/ins>\r\n<script>\r\n     (adsbygoogle = window.adsbygoogle || []).push({});\r\n<\/script><\/div><p>Imagine a caller saying the card must be secured before another transaction occurs. The pickup then appears to solve the problem the caller just described.<\/p>\n<p>This is an illustrative explanation of the pressure, not a documented quotation. The emotional shift is from protecting your card to surrendering it for protection.<\/p>\n<p>A reference number, appointment time, or professional greeting can reinforce the impression of a routine service. None independently proves that the bank authorized the collection.<\/p>\n<div id=\"mwtad1702772122\" class=\"mwtadp6 mwtadentity-placement\" style=\"margin-top: 50px;margin-bottom: 50px;\"><script async src=\"https:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\"\r\n     crossorigin=\"anonymous\"><\/script>\r\n<ins class=\"adsbygoogle\"\r\n     style=\"display:block; text-align:center;\"\r\n     data-ad-layout=\"in-article\"\r\n     data-ad-format=\"fluid\"\r\n     data-ad-client=\"ca-pub-7750719144850257\"\r\n     data-ad-slot=\"4034304343\"><\/ins>\r\n<script>\r\n     (adsbygoogle = window.adsbygoogle || []).push({});\r\n<\/script><\/div><p>The safest check takes place outside that conversation. Contact the bank through its app, card details, or independently located official contact page.<\/p>\n<p>If a real card problem exists, legitimate support can explain how to block and replace it without relying on the caller&#8217;s collection instructions.<\/p>\n<div id=\"mwtad540191996\" class=\"gas_fallback-ad_309748-ad_309685-placement_406662\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"3906789406\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><h2>How the Macquarie Card Collection Scam Works<\/h2>\n<h3>Step 1: A transaction warning makes the reader want an immediate answer<\/h3>\n<p>The message introduces activity the recipient may not recognize. Its purpose is to make calling the supplied number feel like the responsible thing to do.<\/p>\n<p>You do not have to establish that the claimed transaction occurred before pausing. Open your banking app independently and check the actual account activity.<\/p>\n<p>A message can invent a transaction or describe a concern without providing evidence. Its confidence is not a substitute for your bank&#8217;s records.<\/p>\n<p>Do not reply with a screenshot of your balance to prove that something is wrong. That gives an unverified sender additional private information.<\/p>\n<h3>Step 2: The supplied number leads back to the impostor<\/h3>\n<p>Calling a number yourself can feel safer than answering an unexpected call. It is only safer when you obtained that number independently.<\/p>\n<p>If the email supplied it, the sender still chose who answers. The callback does not create an independent identity check.<\/p>\n<p>On the call, the person can present a department name and ask questions that resemble normal verification. Familiar wording can make the conversation feel established.<\/p>\n<p>Stop before discussing balances, passwords, codes, or a PIN. A polite request for a reference does not require you to continue with that same person.<\/p>\n<h3>Step 3: Information gathering strengthens the manufactured emergency<\/h3>\n<p>The bank&#8217;s warning describes requests for identifying information and details about accounts. Those questions can reveal both the target&#8217;s identity and the potential value available.<\/p>\n<p>A caller may repeat details you already supplied as though they independently knew them. Keep track of what originated with you.<\/p>\n<p>Knowing a name or partial card information also does not prove bank employment. Leaked, purchased, or previously disclosed information can make impersonation more convincing.<\/p>\n<p>Resist the urge to correct the caller&#8217;s wrong account details. Corrections can supply exactly the information the caller was missing.<\/p>\n<h3>Step 4: The card and PIN become part of the proposed solution<\/h3>\n<p>Instead of simply helping you block a card through the bank, the impostor requests a physical handover. The instructions may sound organized and time-sensitive.<\/p>\n<p>In the Macquarie warning, the customer is asked to place the card in an envelope and write the PIN on it for collection.<\/p>\n<p>That combines two things which should remain protected. Possession of the card and knowledge of its PIN can enable unauthorized use.<\/p>\n<p>The envelope does not make the arrangement secure. Its appearance as a delivery procedure does not establish that anyone receiving it is entitled to the contents.<\/p>\n<p>If you have already prepared the envelope, stop the handover. Do not wait for the collector to arrive before contacting the bank.<\/p>\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"wp-image-420518 lazyload\" alt=\"Illustrative scam messages requesting a bank card and PIN for courier collection\" width=\"1536\" height=\"1024\" loading=\"lazy\" title=\"\" sizes=\"auto, (max-width: 1536px) 100vw, 1536px\" data-src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2026\/09\/courier-detail.png\" data-srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2026\/09\/courier-detail.png 1536w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2026\/09\/courier-detail-300x200.png 300w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2026\/09\/courier-detail-1024x683.png 1024w\"><\/figure>\n<h3>Step 5: The handover creates immediate financial and personal risk<\/h3>\n<p>Once the card leaves your control, the response becomes urgent. Blocking it through your bank is more useful than continuing to question the original caller.<\/p>\n<p>Do not assume the caller&#8217;s statement that the card is already disabled is true. Confirm its status through the bank&#8217;s own system.<\/p>\n<p>If someone is coming to your address, there is also a personal safety issue. Avoid confrontation and do not arrange a meeting to recover the card.<\/p>\n<p>Tell police if a suspicious collection is imminent or has occurred. Use emergency services when there is immediate danger, rather than trying to investigate the collector yourself.<\/p>\n<div id=\"mwtad4258939872\" class=\"gas_fallback-ad_318930-ad_309685-placement_406663\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"3818335085\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><h2>Caller, Number, and Collection Checks<\/h2>\n<h3>The number displayed is not proof of identity<\/h3>\n<p>Caller ID can be manipulated. A familiar bank name or a number resembling a known contact does not settle who is on the line.<\/p>\n<p>End the conversation and initiate a separate contact through the bank&#8217;s official channel. Do not use a replacement number dictated by the caller.<\/p>\n<p>If you cannot tell whether a call has ended, use a different trusted device or the bank&#8217;s app to reach support.<\/p>\n<h3>A card replacement does not require a secret PIN handover<\/h3>\n<p>The practical distinction is between a bank helping you control your card and a stranger asking you to surrender the tools needed to use it.<\/p>\n<p>A replacement process may involve delivery of a new card. That does not authorize an unsolicited person to collect your current card with its PIN.<\/p>\n<p>Ask the bank directly how an old card should be handled after cancellation. Follow those verified instructions rather than the impersonator&#8217;s procedure.<\/p>\n<h3>A uniform, badge, or collection code does not resolve the problem<\/h3>\n<p>Physical presentation can be copied just as easily as an email layout. A code only proves that two participants share the same code.<\/p>\n<p>Do not let a collector&#8217;s confidence overrule what the bank tells you through a separate contact. You are allowed to refuse the handover.<\/p>\n<p>There is no need to open the door to debate the matter. Your priority is securing the account and getting appropriate help.<\/p>\n<div id=\"mwtad881028143\" class=\"gas_fallback-ad_381388-ad_309685-placement_406705\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"3191649120\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><h2>The Safe-Account Branch Is a Separate Trap<\/h2>\n<p>A useful interruption is to put the physical card somewhere secure and end the call before deciding anything. This separates the caller&#8217;s pressure from your next action.<\/p>\n<p>If another household member is expecting the courier, tell them not to hand over the envelope. The person answering the door may not know the earlier conversation.<\/p>\n<p>Do not leave the package outside while you verify the request. Collection could occur before you finish speaking with the legitimate bank.<\/p>\n<p>If a collector appears, avoid confrontation. Keep yourself safe, refuse the handover, and contact police if you feel threatened or the person refuses to leave.<\/p>\n<p>You do not have to prove the visitor&#8217;s role before protecting your card. The bank can investigate the report without you attempting to detain anyone.<\/p>\n<p>Macquarie&#8217;s alert also describes requests to transfer money for protection. That branch moves funds directly rather than obtaining a physical card.<\/p>\n<p>A new destination supplied by an unexpected caller is not made safe by its label. The destination account&#8217;s actual ownership is what matters.<\/p>\n<p>Do not approve a transaction simply because the caller calls it a cancellation, reversal, or verification. Read what the banking app says you are authorizing.<\/p>\n<p>If the app displays a payment, the caller&#8217;s explanation does not turn it into something else. Stop and consult the bank independently.<\/p>\n<p>Someone who first tried a card collection might propose another method when you hesitate. Assess each new instruction on its own, without assuming continuity means legitimacy.<\/p>\n<div id=\"mwtad3111771638\" class=\"gas_fallback-ad_381392-ad_309685-placement_406664\" style=\"margin-top: 50px;margin-bottom: 50px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"2944237110\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><h2>What to Do if You Have Fallen Victim to This Scam<\/h2>\n<ol>\n<li><strong>Block the affected card through a trusted route.<\/strong>\n<p>Use the bank&#8217;s official app or independently obtained contact number. Explain that the card and possibly its PIN were collected by someone impersonating security staff.<\/p>\n<p>Ask whether replacement, account restrictions, or additional monitoring are needed. Do not rely on the scammer&#8217;s claim that the card was already cancelled.<\/p>\n<\/li>\n<li><strong>Tell the bank exactly which information was disclosed.<\/strong>\n<p>List the PIN, account credentials, one-time codes, personal details, and any app approvals separately. Each may create a different kind of exposure.<\/p>\n<p>Include attempted transfers even if they appear pending or failed. The bank can check its records and advise on the relevant response.<\/p>\n<\/li>\n<li><strong>Report unauthorized transactions promptly.<\/strong>\n<p>Identify transactions you did not authorize and explain any payments you made under deception. Keep dates, amounts, recipients, and the bank&#8217;s case reference.<\/p>\n<p>Ask about recall or dispute options without assuming a refund is guaranteed. Speed and accurate details may improve the chance of limiting further losses.<\/p>\n<\/li>\n<li><strong>Handle the pickup as a safety matter.<\/strong>\n<p>If a collector is expected, do not hand over anything or confront them. Inform police and follow their advice about the situation at your address.<\/p>\n<p>If immediate danger develops, contact emergency services. Retrieving a card yourself is not worth escalating a potentially unsafe encounter.<\/p>\n<\/li>\n<li><strong>Preserve the communication trail.<\/strong>\n<p>Keep the original email, callback number, call times, messages, collection instructions, and any description you can safely provide from memory.<\/p>\n<p>Do not contact the collector to obtain more evidence. Save existing material and let the bank or authorities advise on the next steps.<\/p>\n<\/li>\n<li><strong>Check digital exposure when relevant.<\/strong>\n<p>If you installed a program during the call, stop banking on that device until it has been checked. Malwarebytes can help identify supported malicious software.<\/p>\n<p>AdGuard may reduce some malicious advertising or website exposure, but neither tool blocks a stolen physical card or substitutes for contacting the bank.<\/p>\n<\/li>\n<li><strong>Warn anyone sharing access or the address.<\/strong>\n<p>Tell household members not to release an envelope, card, or cash. Contact joint account holders through a normal channel so they can recognize follow-up requests.<\/p>\n<p>Share the warning without publishing your card details, home address, or private banking screenshots on social media.<\/p>\n<\/li>\n<li><strong>Report and plan for follow-up impersonation.<\/strong>\n<p>Report the scam through the bank, police, and Scamwatch. Be wary of anyone later promising recovery while requesting another payment or confidential code.<\/p>\n<p>Keep using the legitimate case reference when contacting support. A new unsolicited caller quoting the incident still needs independent verification.<\/p>\n<\/li>\n<\/ol>\n<div id=\"mwtad1924387506\" class=\"gas_fallback-ad_381392-ad_309685-placement_406665\" style=\"margin-top: 50px;margin-bottom: 50px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"2944237110\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><h2>Frequently Asked Questions<\/h2>\n<h3>Does Macquarie collect a card and PIN by courier?<\/h3>\n<p>The bank&#8217;s scam alert rejects this unsolicited card-return request. Verify any card issue directly with Macquarie instead of following collection instructions from an email or caller.<\/p>\n<h3>Is it safer because I called the number myself?<\/h3>\n<p>Only if you obtained the number independently. Calling the number inside a fraudulent email still connects you to the destination chosen by the sender.<\/p>\n<h3>What if the caller knows my address?<\/h3>\n<p>Knowledge of an address does not prove authority. Refuse the collection, contact the bank, and involve police if someone is coming or you feel unsafe.<\/p>\n<h3>Should I give the collector a cut-up card?<\/h3>\n<p>Do not cooperate with an unverified pickup. Block the card and ask your bank how to dispose of it safely through its normal replacement process.<\/p>\n<h3>Will a scan stop someone using the collected card?<\/h3>\n<p>No. Card misuse must be addressed with the card issuer. Device scanning is relevant only if suspicious software or another digital threat was also involved.<\/p>\n<h3>Can a bank guarantee reimbursement after this scam?<\/h3>\n<p>Outcomes depend on the circumstances and applicable process. Report promptly, provide accurate evidence, and ask the bank to explain available dispute or recovery options.<\/p>\n<h2>The Bottom Line<\/h2>\n<p>The Macquarie card collection scam starts with a banking concern and ends by asking you to surrender the card and information needed to use it.<\/p>\n<p>Keep the card, end the unverified conversation, and contact the bank independently. If a handover already happened, block the card and report the collection promptly.<\/p>\n<div id=\"mwtad1505610775\" class=\"gas_fallback-ad_176819-ad_309685-placement_406666\" style=\"margin-top: 50px;margin-bottom: 50px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"8386082122\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>The email mentions a transaction you do not recognize. A helpful security representative is ready to explain what happened and arrange the next step. Then the conversation turns to your physical bank card. The Macquarie &#8230; <\/p>\n<p class=\"read-more-container\"><a title=\"Macquarie Card Collection Scam: Fake Bank Couriers Want Your Card and PIN\" class=\"read-more button\" href=\"https:\/\/malwaretips.com\/blogs\/macquarie-card-collection-scam\/#more-420516\" aria-label=\"Read more about Macquarie Card Collection Scam: Fake Bank Couriers Want Your Card and PIN\">Read more<\/a><\/p>\n","protected":false},"author":51,"featured_media":420517,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[49],"tags":[],"class_list":["post-420516","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-scam-reports","masonry-post","generate-columns","tablet-grid-50","mobile-grid-100","grid-parent","grid-50","resize-featured-image"],"_links":{"self":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/posts\/420516","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/users\/51"}],"replies":[{"embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/comments?post=420516"}],"version-history":[{"count":2,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/posts\/420516\/revisions"}],"predecessor-version":[{"id":420807,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/posts\/420516\/revisions\/420807"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/media\/420517"}],"wp:attachment":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/media?parent=420516"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/categories?post=420516"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/tags?post=420516"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}