{"id":431404,"date":"2026-10-17T06:55:08","date_gmt":"2026-10-17T06:55:08","guid":{"rendered":"https:\/\/malwaretips.com\/blogs\/?p=431404"},"modified":"2026-10-17T06:55:08","modified_gmt":"2026-10-17T06:55:08","slug":"rjv-onva-holiday-pay-doccle-scam","status":"publish","type":"post","link":"https:\/\/malwaretips.com\/blogs\/rjv-onva-holiday-pay-doccle-scam\/","title":{"rendered":"RJV Holiday Pay Scam: A Fake Doccle Notice Leads to a Banking Approval Trap"},"content":{"rendered":"<p>A new message says there&#8217;s news about your holiday pay. It looks like a routine document notification, the kind you might open between other errands.<\/p>\n<p>RJV, an eBox reference, a Doccle logo: the familiar details seem to belong together. The next screen deserves a closer look.<\/p>\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1181\" height=\"535\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2026\/10\/rjv-onva-holiday-pay-doccle-scam-original-example.png\" alt=\"Original RJV phishing warning showing a fake Doccle document email and an unrelated sender address\" class=\"wp-image-431405\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2026\/10\/rjv-onva-holiday-pay-doccle-scam-original-example.png 1181w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2026\/10\/rjv-onva-holiday-pay-doccle-scam-original-example-300x136.png 300w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2026\/10\/rjv-onva-holiday-pay-doccle-scam-original-example-1024x464.png 1024w\" sizes=\"auto, (max-width: 1181px) 100vw, 1181px\" \/><\/figure>\n<h2>Overview<\/h2>\n<h3>A holiday-payment notice borrows trusted document branding<\/h3>\n<p>The RJV holiday pay scam uses false emails and texts to impersonate Belgium&#8217;s annual-holiday institution, also known by the French abbreviation ONVA.<\/p>\n<p>One version resembles a Doccle document notification. Other messages ask recipients to provide account information through a link connected to their holiday payment.<\/p>\n<p>These aren&#8217;t complaints about a legitimate holiday benefit. <a href=\"https:\/\/www.rjv.fgov.be\/nl\/opgelet-voor-pogingen-tot-phishing-via-smsen-en-mails-die-in-naam-van-de-rjv-circuleren\" target=\"_blank\" rel=\"noopener\">RJV explicitly identifies the messages as phishing<\/a>.<\/p>\n<p>The institution, Doccle, and itsme are legitimate services. Their names are being used to make a fraudulent instruction feel administrative.<\/p>\n<h3>A login story can turn into a payment request<\/h3>\n<p>The danger isn&#8217;t merely that someone learns your bank account number. Some variants push people toward bank authentication or a payment approval.<\/p>\n<p>When you&#8217;re expecting money, it&#8217;s easy to read an approval as another step toward receiving it. Check what the approval actually does.<\/p>\n<p>The message&#8217;s branding doesn&#8217;t explain what you&#8217;re authorizing. Read the action shown by the genuine authentication service, not just the email&#8217;s promise.<\/p>\n<ul>\n<li>A claimed holiday-pay update arrives through an unexpected link.<\/li>\n<li>A trusted document-service logo supplies reassurance.<\/li>\n<li>The actual sender or destination doesn&#8217;t match the claimed institution.<\/li>\n<li>A bank, Digipass, or itsme action is presented as necessary to continue.<\/li>\n<li>The proposed approval doesn&#8217;t match the task you intended to perform.<\/li>\n<\/ul>\n<h3>This campaign has official, large-volume reporting<\/h3>\n<p>Safeonweb&#8217;s <a href=\"https:\/\/safeonweb.be\/en\/news\/rjv-warns-phishing-campaigns-relating-holiday-pay-payments\" target=\"_blank\" rel=\"noopener\">May 2026 campaign warning<\/a> reported more than 14,000 forwarded copies during the preceding week.<\/p>\n<p>That&#8217;s a historical reporting figure, not a count of people who lost money. It still shows why this deserves more than a one-off warning.<\/p>\n<p>Check holiday-pay information by opening RJV&#8217;s official service yourself. Don&#8217;t let the email choose the route into your banking or identity app.<\/p>\n<h2>Why a Document Notification Makes Such Good Bait<\/h2>\n<p>A document notice doesn&#8217;t need a dramatic promise. It asks for a small, familiar action: sign in and read something waiting for you.<\/p>\n<p>That modest request can lower your guard. You&#8217;re not apparently buying anything or making an investment; you&#8217;re catching up on personal administration.<\/p>\n<p>Holiday pay gives the notification an appealing subject. If you&#8217;re expecting a payment, a message about confirming details may sound helpful rather than intrusive.<\/p>\n<p>The impersonator benefits from that expectation even without knowing whether you&#8217;re actually entitled to money. A broadly distributed message will find some people waiting.<\/p>\n<p>The original example shown above has the appearance of a document alert, while the expanded sender information points elsewhere.<\/p>\n<p>The red annotation belongs to RJV&#8217;s published warning image. It highlights the mismatch without requiring you to visit the fraudulent destination.<\/p>\n<p>Notice what the mismatch tells you: this sender isn&#8217;t authenticated by the visible RJV label. It doesn&#8217;t tell you the identity of the person responsible.<\/p>\n<p>There&#8217;s no need to establish that person&#8217;s identity before refusing the request. The institution has already warned against this method of collecting information.<\/p>\n<h2>How the RJV Holiday Pay Scam Works<\/h2>\n<h3>Step 1: An email or text announces a payment-related update<\/h3>\n<p>The opening connects the message to holiday money or a new official document. The recipient is invited to resolve the matter through a supplied link.<\/p>\n<p>Names can vary with language and presentation. RJV and ONVA refer to the same Belgian institution, so switching abbreviations doesn&#8217;t make a message independently trustworthy.<\/p>\n<p>Don&#8217;t assume a familiar email thread, correct season, or recognizable subject confirms the message. Check where the requested action actually takes place.<\/p>\n<h3>Step 2: Familiar logos encourage the click<\/h3>\n<p>A Doccle or eBox reference makes the next step look like ordinary document access. The sign-in button offers a convenient route forward.<\/p>\n<p>The button&#8217;s label isn&#8217;t its destination. A link that says \u201csign in\u201d can still lead to a page controlled by somebody else.<\/p>\n<p>On a computer, you can inspect a destination without opening it. If a phone makes the address difficult to inspect, skip the link altogether.<\/p>\n<p>You don&#8217;t lose a real entitlement by choosing a safer route to the real account. Start from the institution&#8217;s website instead.<\/p>\n<h3>Step 3: A false RJV page asks for information<\/h3>\n<p>The destination can imitate an official page and ask for personal or banking details. The request is framed as preparation for receiving the payment.<\/p>\n<p>At that point, the recipient may already feel committed. They clicked to finish an administrative task, so another form can seem like normal procedure.<\/p>\n<p>Don&#8217;t supply extra information to make a suspicious page work. A request becoming more detailed isn&#8217;t evidence that the institution needs those details.<\/p>\n<p>RJV provides an independent way to communicate or change an account number. You don&#8217;t have to use a link received in an unexpected notification.<\/p>\n<h3>Step 4: Authentication is presented as a harmless formality<\/h3>\n<p>Some attempts invoke Digipass or itsme. These names can be used to steer the victim toward approving something different from simply reading a document.<\/p>\n<p>An authentic app prompt can still relate to an action initiated by a fraudster. The fact that your app opened doesn&#8217;t validate the email&#8217;s explanation.<\/p>\n<p>RJV tells users of its official service to check for the expected government-login description in itsme. Refuse an unexpected action or payment confirmation.<\/p>\n<p>Don&#8217;t read out authentication codes to a caller who offers to help complete the holiday-payment process. That continues the unverified request rather than checking it.<\/p>\n<h3>Step 5: The recipient is pushed to complete the wrong action<\/h3>\n<p>The final instruction may seek sensitive account access or a transfer approval. The supposed incoming payment distracts from what the bank screen actually says.<\/p>\n<p>If an amount, payee, or transaction appears that you didn&#8217;t initiate, stop. Don&#8217;t approve it because the preceding page promised money would arrive.<\/p>\n<p>Not every copied message will use every stage. The consistent warning is the impersonation and the link-led request for information or authentication.<\/p>\n<h2>Check Your Real Holiday Pay Without Using the Message<\/h2>\n<p>Open a fresh browser tab and navigate from RJV&#8217;s official website. Use its published link to <a href=\"https:\/\/www.mijnvakantierekening.be\/\" target=\"_blank\" rel=\"noopener\">Mijn Vakantierekening<\/a>.<\/p>\n<p>Don&#8217;t reach that service through an advertisement that happens to repeat the name. Your starting point should be the institution you intend to contact.<\/p>\n<p>Once inside the genuine service, review the information relevant to your account. You don&#8217;t need to continue the suspicious email&#8217;s sequence in parallel.<\/p>\n<p>If a real account update is needed, perform it through the official service or RJV&#8217;s published form. Close the questionable page first.<\/p>\n<p>Ask RJV about anything you can&#8217;t reconcile. Use its official contact options, not a reply address or support number supplied by the questionable message.<\/p>\n<p>When helping someone else, explain each screen before they approve it. Don&#8217;t simply tell them to press a button because the interface looks familiar.<\/p>\n<p>A useful check is to state the intended action aloud: \u201cI&#8217;m signing in to view my holiday-pay information.\u201d Compare that with the action actually displayed.<\/p>\n<p>If the app describes transferring money, confirming a payment, or something unrelated, refuse. A refund story cannot make a different authorization safe.<\/p>\n<h2>The Details That Should Make You Stop<\/h2>\n<h3>The sender&#8217;s name and address tell different stories<\/h3>\n<p>Email apps often emphasize the friendly name and hide the underlying address. Expand that information before trusting the identity.<\/p>\n<p>Even a plausible address shouldn&#8217;t be your only check. The safest route is the official account opened independently, especially when banking information is requested.<\/p>\n<p>Don&#8217;t forward the warning publicly with somebody&#8217;s unredacted personal information attached. Report the original privately through the appropriate channel.<\/p>\n<h3>The task changes from reading to authorizing<\/h3>\n<p>A document notification shouldn&#8217;t quietly become permission for an unrelated transaction. Treat that change as a new request, not a continuation you must finish.<\/p>\n<p>Pause even if you&#8217;ve already supplied your name. Stopping halfway is safer than completing a dangerous action to avoid leaving a form unfinished.<\/p>\n<p>Repeated error messages aren&#8217;t a reason to retry with more accounts or additional credentials. Close the page and verify what happened through the real service.<\/p>\n<h3>A helpful caller asks for the same sensitive action<\/h3>\n<p>RJV also warns against callers requesting personal details and banking authentication. A phone call doesn&#8217;t automatically repair a suspicious online process.<\/p>\n<p>End the call and contact the institution yourself. Don&#8217;t let the caller remain connected while you open banking apps or confirm requests.<\/p>\n<h2>What to Do if You Have Fallen Victim to This Scam<\/h2>\n<ol>\n<li>\n<p><strong>Refuse outstanding approvals and stop interacting.<\/strong> Close the fraudulent page and end any associated call. Don&#8217;t approve another request to cancel the previous one.<\/p>\n<p>Write down what you completed: opening the message, entering details, approving authentication, or authorizing a payment. That determines who needs to act.<\/p>\n<\/li>\n<li>\n<p><strong>Speak to your bank if banking access or payments were involved.<\/strong> Use the official app or the contact information on your existing bank documents.<\/p>\n<p>Describe the holiday-pay pretext and the exact approval you made. Request a review of recent activity and any steps needed to secure access.<\/p>\n<\/li>\n<li>\n<p><strong>Report exposed card details immediately.<\/strong> Contact the issuer through its established channel and follow its instructions on blocking or replacing the card.<\/p>\n<p>Don&#8217;t wait for a charge to prove the page captured your information. The bank can assess the exposure before an unauthorized payment appears.<\/p>\n<\/li>\n<li>\n<p><strong>Secure any account whose password you entered.<\/strong> Visit the genuine service directly, replace the exposed password, and review the available security settings.<\/p>\n<p>If the password was reused, protect those accounts too. Tell the provider if you approved an unexpected identity request rather than entering a password.<\/p>\n<\/li>\n<li>\n<p><strong>Save the original email or text and transaction records.<\/strong> Keep the address, link, timestamps, screenshots, and bank reference numbers in one place.<\/p>\n<p>Don&#8217;t reopen the malicious page to collect extra proof. What you already have can support the bank&#8217;s investigation and a police report.<\/p>\n<\/li>\n<li>\n<p><strong>Report the impersonation to RJV and Safeonweb.<\/strong> Follow the reporting instructions on their official websites, and report financial loss to the police.<\/p>\n<p>A report can help protect other recipients. It doesn&#8217;t replace an urgent call to the bank when an account or payment is at risk.<\/p>\n<\/li>\n<li>\n<p><strong>Address device changes only if they occurred.<\/strong> If you installed a file while following the message, get help removing it and run Malwarebytes.<\/p>\n<p>AdGuard can help reduce exposure to known malicious pages. Neither tool reverses a transfer or makes an approval safe; account protection comes first.<\/p>\n<\/li>\n<\/ol>\n<h2>Help Someone Check the Request Without Taking Over<\/h2>\n<p>A relative may ask you to help because the holiday-payment notice looks confusing. Start by moving away from the email, not by clicking through it faster.<\/p>\n<p>Ask what they&#8217;ve already done before opening any accounts. Someone who only received a notice needs different help from someone who approved a bank transaction.<\/p>\n<p>Let the account holder read the authentication screen themselves. Don&#8217;t ask them to share a secret code so you can finish the process on their behalf.<\/p>\n<p>If the notification is in a language they find difficult, explain the requested action before discussing whether to approve it. Familiar branding isn&#8217;t a translation.<\/p>\n<p>Compare an incoming-payment claim with the bank&#8217;s actual wording. A screen authorizing money to leave an account cannot be explained away by a refund promise.<\/p>\n<p>Write down the displayed action if an incident already occurred. \u201cI approved itsme\u201d is less useful than knowing which service and operation appeared.<\/p>\n<p>When contacting the bank together, have the account holder present and follow the bank&#8217;s identification process. Don&#8217;t impersonate them to make the conversation easier.<\/p>\n<p>Keep any holiday-pay documents separate from the scam screenshots. That helps the institution answer the legitimate benefits question without confusing it with fraudulent instructions.<\/p>\n<p>After securing the account, help the person establish a trusted bookmark. The next document alert then doesn&#8217;t have to decide their route into the service.<\/p>\n<p>Leave them with one repeatable action: check the official account independently before approving anything linked to a payment message.<\/p>\n<h2>Frequently Asked Questions<\/h2>\n<h3>Are RJV and ONVA different organizations in these messages?<\/h3>\n<p>They&#8217;re Dutch and French abbreviations for the same Belgian annual-holiday institution. Fraudsters can use either name, so judge the requested action rather than the abbreviation.<\/p>\n<h3>Does the Doccle logo prove the document notice is genuine?<\/h3>\n<p>No. A copied logo doesn&#8217;t authenticate an email. Open your genuine document service independently if you want to check whether a notice is waiting.<\/p>\n<h3>Can I use itsme with the real holiday-pay service?<\/h3>\n<p>The official service supports identity verification. The problem is following an unexpected message into an unrelated authentication or payment action, not the existence of itsme.<\/p>\n<h3>What if I only gave my IBAN?<\/h3>\n<p>Tell your bank what you disclosed and watch for follow-up impersonation. Sharing an IBAN isn&#8217;t the same exposure as handing over login credentials or approving a transfer.<\/p>\n<h3>Does opening the text infect my phone?<\/h3>\n<p>Receiving or reading this type of message doesn&#8217;t establish infection. The next steps depend on whether you followed links, submitted information, or installed something.<\/p>\n<h3>Will ignoring the message stop my real holiday payment?<\/h3>\n<p>Don&#8217;t rely on the message to determine payment status. Check your genuine RJV account or contact RJV independently to resolve a real administrative issue.<\/p>\n<h2>The Bottom Line<\/h2>\n<p>Don&#8217;t use an unsolicited holiday-pay link to submit banking information or approve a transaction. Check the real RJV service on your own terms.<\/p>\n<p>If the RJV holiday pay scam already led you to approve banking activity, contact your bank now. Report the message after securing the account.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A new message says there&#8217;s news about your holiday pay. It looks like a routine document notification, the kind you might open between other errands. RJV, an eBox reference, a Doccle logo: the familiar details &#8230; <\/p>\n<p class=\"read-more-container\"><a title=\"RJV Holiday Pay Scam: A Fake Doccle Notice Leads to a Banking Approval Trap\" class=\"read-more button\" href=\"https:\/\/malwaretips.com\/blogs\/rjv-onva-holiday-pay-doccle-scam\/#more-431404\" aria-label=\"Read more about RJV Holiday Pay Scam: A Fake Doccle Notice Leads to a Banking Approval Trap\">Read more<\/a><\/p>\n","protected":false},"author":51,"featured_media":431405,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[49],"tags":[],"class_list":["post-431404","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-scam-reports","masonry-post","generate-columns","tablet-grid-50","mobile-grid-100","grid-parent","grid-50","resize-featured-image"],"_links":{"self":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/posts\/431404","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/users\/51"}],"replies":[{"embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/comments?post=431404"}],"version-history":[{"count":1,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/posts\/431404\/revisions"}],"predecessor-version":[{"id":431406,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/posts\/431404\/revisions\/431406"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/media\/431405"}],"wp:attachment":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/media?parent=431404"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/categories?post=431404"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/tags?post=431404"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}