{"id":51033,"date":"2016-05-12T11:58:04","date_gmt":"2016-05-12T11:58:04","guid":{"rendered":"https:\/\/malwaretips.com\/blogs\/?p=51033"},"modified":"2016-05-14T05:55:46","modified_gmt":"2016-05-14T05:55:46","slug":"remove-error-code-0x00aem001489-virus","status":"publish","type":"post","link":"https:\/\/malwaretips.com\/blogs\/remove-error-code-0x00aem001489-virus\/","title":{"rendered":"Remove &#8220;Error code: 0x00AEM001489&#8221; virus (Call for Support &#8211; Scam)"},"content":{"rendered":"<p>If your computer is locked, and you are seeing an \u201c<strong>Error code: 0x00AEM001489<\/strong>\u201d notification asking you to call a support number to fix it, then your machine is infected with a piece of malware known as <em>Rogue.Tech-Support.<\/em><br \/>\n<img decoding=\"async\" class=\"aligncenter size-full wp-image-51035\" title=\"Error code 0x00AEM001489 Support Scam\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/Error-code-0x00AEM001489-Scam.jpg\" alt=\"Error code 0x00AEM001489 Scam\" width=\"769\" height=\"375\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/Error-code-0x00AEM001489-Scam.jpg 769w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/Error-code-0x00AEM001489-Scam-300x146.jpg 300w\" sizes=\"(max-width: 769px) 100vw, 769px\" \/><\/p><div id=\"mwtad3528529757\" class=\"gas_fallback-ad_309684--placement_360520\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"3957935887\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n<p>This Rogue.Tech-Support malicious program displays a \u201cError code: 0x00AEM001489\u201d lock screen when you start Windows that attempts to scare users into calling a remote tech support number (eg: 1-844-872-8686).<br \/>\nThese alerts are shown in such a way as to trick the user into thinking their computer has crashed or that a virus has been detected on the computer. It does this to try and scare the infected user into calling one of the listed numbers (1-844-208-3526) in order to receive support. In reality, though, they will only be greeted with people who are trying to sell them unneeded support contracts and services.<\/p>\n<p>When the &#8220;Error code 0x00AEM001489&#8221; malicious prrogram is is installed it will also change a variety of Windows settings, including the disabling of the Windows Task Manager. This allows it to display fake the BSOD alert, which overlaps your entire screen, without fear that you can terminate it. The text of the &#8220;Error code 0x00AEM001489&#8221; crash that will be displayed is:<\/p><div id=\"mwtad1297458039\" class=\"gas_fallback-ad_381396-ad_309691-placement_360566\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"1471373341\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n<blockquote><p>Windows 8.1<\/p>\n<p>Windows Update can not continue as your Software copy is Expired\/Corrupt. Please enter a Valid Product key to continue.<\/p>\n<p>Error code: 0x00AEM001489<\/p>\n<p>Support: Call 1-844-872-8686<\/p><\/blockquote>\n<p>The &#8220;Error code 0x00AEM001489&#8221; lock screen is a complete scam, and you should not purchase anything from numbers listed in these alerts. If you have already purchased services from them, I would advise you to dispute the charges on your credit card company or bank.<\/p>\n<div id=\"mwtad2252817964\" class=\"gas_fallback-ad_309746-ad_309691-placement_360521\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"4456629336\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><h2 style=\"text-align: center;\"><span style=\"text-decoration: underline;\">How to remove &#8220;Error code: 0x00AEM00148&#8221; lock screen (Removal Guide)<\/span><\/h2>\n<p style=\"text-align: center;\">This page is a comprehensive guide, which will remove the Error code: 0x00AEM001489 infection from your your computer. Please perform all the steps in the correct order. If you have any questions or doubt at any point,\u00a0<strong>STOP<\/strong>\u00a0and ask for our assistance.<br \/>\n<a href=\"#safemode\"><strong>STEP 1<\/strong>: Remove the &#8220;Error code: 0x00AEM001489&#8221; lock screen<\/a><br \/>\n<a href=\"#rkill\"><strong>STEP 2<\/strong>: Run RKill to terminate Error code: 0x00AEM001489 malicious processes<\/a><br \/>\n<a href=\"#malwarebytes\"><strong>STEP 3<\/strong>: Remove Error code: 0x00AEM001489 virus with Malwarebytes Anti-Malware<\/a><br \/>\n<a href=\"#hitmanpro\"><strong>STEP 4<\/strong>: \u00a0Remove Error code: 0x00AEM001489 infection with HitmanPro<\/a><\/p>\n<div id=\"mwtad3958564816\" class=\"gas_fallback-ad_309747-ad_309691-placement_360587\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"9589536513\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><h2 id=\"safemode\">STEP 1 : Remove the &#8220;Error code: 0x00AEM001489&#8221; lock screen<\/h2>\n<p><em>OPTION 1: Remove the &#8220;Error code: 0x00AEM001489&#8221; lock screen with shortcut keys.<\/em><br \/>\nThe &#8220;Error code: 0x00AEM001489&#8221; creator have hard coded into this malicious program some keys so that they can restore your machine in case you actually call the fake support number.<br \/>\nIn the Product key filed, please try to enter any of these serials:\u00a0&#8220;<strong>h7c9-7c67-jb<\/strong>&#8221; &#8220;<strong>g6r-qrp6-h2<\/strong>&#8221; or &#8220;<strong>yt-mq-6w<\/strong>&#8220;.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-51044\" title=\"Enter the Product Key\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/Product-Key-Support-Scam.jpg\" alt=\"Lock screen Product Key Support Scam\" width=\"504\" height=\"213\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/Product-Key-Support-Scam.jpg 504w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/Product-Key-Support-Scam-300x127.jpg 300w\" sizes=\"(max-width: 504px) 100vw, 504px\" \/><br \/>\nAlternatively, you can press the <strong>CTRL + SHIFT + S<\/strong> combination then restart your machine. This should remove the fake lock screen.<\/p><div id=\"mwtad641949083\" class=\"gas_fallback-ad_309686-ad_309691-placement_360569\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"6935453015\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n<div style=\"margin: 5px; padding: 10px; border-left: solid 5px #FFAE20;\">If these simple tricks have remove the lock screen, <strong>please perform the next steps<\/strong> to remove this infection from your machine.<\/div>\n<p><em>OPTION 2: Start your computer in Safe Mode with Networking<\/em><br \/>\nIf the above option did not work for your infection, then we will need to start the computer in Safe Mode with Networking to bypass this &#8220;Error code: 0x00AEM001489&#8221; lock screen.<\/p>\n<ol>\n<li>Immediately after the computer is powered on or restarted (usually after you hear your computer beep), tap the <strong>F8 key<\/strong> in 1 second intervals.<br \/>\n<img decoding=\"async\" class=\"size-full wp-image-51038 alignnone\" title=\"Press the F8 Key after you power on your computer\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/F8-Key.png\" alt=\"F8 Key\" width=\"410\" height=\"209\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/F8-Key.png 410w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/F8-Key-300x153.png 300w\" sizes=\"(max-width: 410px) 100vw, 410px\" \/><\/li>\n<li>After your computer displays hardware information and runs a memory test, the <strong>Advanced Boot Options<\/strong> menu will appear.<img decoding=\"async\" class=\"size-full wp-image-51037 alignnone\" title=\"Advanced Boot Options screen\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/F8-Safe-Mode.png\" alt=\"F8 Safe Mode\" width=\"512\" height=\"384\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/F8-Safe-Mode.png 512w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/F8-Safe-Mode-300x225.png 300w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/li>\n<li>Use the arrow keys to select <strong>Safe Mode with Networking<\/strong> and press <strong>ENTER<\/strong>.<\/li>\n<\/ol>\n<hr \/>\n<div id=\"mwtad657919323\" class=\"gas_fallback-ad_309748-ad_309691-placement_360588\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"3906789406\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><h2 id=\"rkill\">STEP 2: Run <strong>RKill<\/strong> to terminate Error code: 0x00AEM001489 malicious processes<\/h2>\n<p>RKill is a program that will attempt to terminate all malicious processes associated with &#8220;Error code: 0x00AEM001489&#8221; infection, so that we will be able to perform the next step without being interrupted by this malicious software.<br \/>\nBecause this utility will only stop &#8220;Error code: 0x00AEM001489&#8221; running process and does not delete any files, after running it you should not reboot your computer as any malware processes that are configured to start automatically will just be started again.<\/p>\n<ol>\n<li>While your computer is in <em>Safe Mode with Networking<\/em>, please <strong>download Rkill from the below link.<\/strong><br \/>\n<a href=\"http:\/\/www.bleepingcomputer.com\/download\/rkill\/\" target=\"_blank\" rel=\"noopener\"><strong>RKILL DOWNLOAD LINK<\/strong><\/a> <em>(his link will open a new web page from where you can download &#8220;RKill&#8221;)<\/em><\/li>\n<li>Double click on <strong>Rkill<\/strong> program to stop the malicious programs from running.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-51039\" title=\"Double-click on the Rkill program\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/Rkill-Icon.jpg\" alt=\"Start the Rkill program\" width=\"139\" height=\"146\" \/><\/li>\n<li>RKill will now start working in the background, please be patient while this utiltiy looks for malicious process and tries to end them.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-51041\" title=\"Rkill terminating malicious process\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/Rkill-Running.jpg\" alt=\"Rkill Running\" width=\"568\" height=\"337\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/Rkill-Running.jpg 568w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/Rkill-Running-300x178.jpg 300w\" sizes=\"(max-width: 568px) 100vw, 568px\" \/><\/li>\n<li>When the Rkill tool has completed its task, it will generate a log. Do not reboot your computer after running RKill as the malware programs will start again.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-51040\" title=\"Rkill finished scan\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/Rkill-Program.jpg\" alt=\"Rkill Program\" width=\"500\" height=\"305\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/Rkill-Program.jpg 500w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/Rkill-Program-300x183.jpg 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/li>\n<\/ol>\n<hr \/>\n<div id=\"mwtad2654211301\" class=\"gas_fallback-ad_318930-ad_309691-placement_360589\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"3818335085\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><h2 id=\"malwarebytes\">STEP 3: Remove Error code: 0x00AEM001489 virus with Malwarebytes Anti-Malware<\/h2>\n<p>Malwarebytes Anti-Malware Free uses industry-leading technology to detect and remove all traces of malware, including worms, Trojans, rootkits, rogues, dialers, spyware, and more.<br \/>\nIt is important to note that Malwarebytes Anti-Malware works well and should run alongside antivirus software without conflicts.<\/p><div id=\"mwtad4037075174\" class=\"gas_fallback-ad_381401-ad_309691-placement_360573\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"5315249587\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n<ol>\n<li>You can download <strong>download Malwarebytes Anti-Malware<\/strong>\u00a0from the below link.<br \/>\n<strong><a href=\"https:\/\/malwaretips.com\/blogs\/downloads-malwarebytes-for-windows\/\" target=\"_blank\" rel=\"noopener noreferrer\">MALWAREBYTES ANTI-MALWARE DOWNLOAD LINK<\/a> <\/strong><em>(This link will open a new web page from where you can download &#8220;Malwarebytes Anti-Malware Free&#8221;)<\/em><\/li>\n<li>Once downloaded, close all programs, then double-click on the icon on your desktop named &#8220;<em>mbam-setup&#8221;<\/em> to start the installation of Malwarebytes Anti-Malware.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-38277\" title=\"Double-click on the mbam-setup to install Malwarebytes\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Setup.jpg\" alt=\"Start Malwarebytes Anti-Malware setup\" width=\"107\" height=\"107\" \/><br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-18096\" title=\"User Account Control icon\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2014\/02\/UAC-prompt.jpg\" alt=\"Picture of User Account Control\" width=\"13\" height=\"16\" \/> You may be presented with a User Account Control dialog asking you if you want to run this file. If this happens, you should click \u201c<em>Yes<\/em>\u201d to continue with the installation.<\/li>\n<li>When the installation begins, you will see the <em>Malwarebytes Anti-Malware Setup Wizard<\/em> which will guide you through the installation process.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-38272\" title=\"Malwarebytes Anti-Malware Setup Wizard\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Installer.jpg\" alt=\"Malwarebytes Anti-Malware Installer\" width=\"550\" height=\"424\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Installer.jpg 550w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Installer-300x231.jpg 300w\" sizes=\"(max-width: 550px) 100vw, 550px\" \/><br \/>\nTo install Malwarebytes Anti-Malware on your machine, <em>keep following the prompts<\/em> by clicking the &#8220;<strong>Next<\/strong>&#8221; button.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-38271\" title=\"Malwarebytes Anti-Malware Final Setup Screen\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Final-Screen.jpg\" alt=\"Malwarebytes Anti-Malware final screen\" width=\"544\" height=\"420\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Final-Screen.jpg 544w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Final-Screen-300x232.jpg 300w\" sizes=\"(max-width: 544px) 100vw, 544px\" \/><\/li>\n<li>Once installed, Malwarebytes Anti-Malware will automatically start and you will see a message stating that you should update the program, and that a scan has never been run on your system. To start a system scan you can click on the &#8220;<strong>Scan\u00a0Now<\/strong>&#8221; button.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-38275\" title=\"Click on the Scan Now button to scan with Malwarebytes\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Scan.jpg\" alt=\"Malwarebytes Anti-Malware Scan Now\" width=\"661\" height=\"440\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Scan.jpg 661w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Scan-300x200.jpg 300w\" sizes=\"(max-width: 661px) 100vw, 661px\" \/><\/li>\n<li>Malwarebytes Anti-Malware will now start scanning your computer for malware. When Malwarebytes Anti-Malware is scanning it will look like the image below.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-38276\" title=\"Malwarebytes Anti-Malware while performing a scan\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Scanning-For-Malware.jpg\" alt=\"Malwarebytes Anti-Malware Scanning for Malware\" width=\"662\" height=\"444\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Scanning-For-Malware.jpg 662w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Scanning-For-Malware-300x201.jpg 300w\" sizes=\"(max-width: 662px) 100vw, 662px\" \/><\/li>\n<li>When the scan has completed, you will be presented with a screen showing the malware infections that Malwarebytes Anti-Malware has detected. To remove the malicious programs that Malwarebytes Anti-malware has found, click on the &#8220;<strong>Remove Selected<\/strong>&#8221; button.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-38273\" title=\"Click on Remove Selected to remove malware\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Removing-Malware.jpg\" alt=\"Remove the malware that Malwarebytes Anti-Malware has detected\" width=\"648\" height=\"424\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Removing-Malware.jpg 648w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Removing-Malware-300x196.jpg 300w\" sizes=\"(max-width: 648px) 100vw, 648px\" \/><br \/>\nPlease note that the infections found may be different than what is shown in the image.<\/li>\n<li>Malwarebytes Anti-Malware will now quarantine all the malicious files and registry keys that it has found. When removing the files, Malwarebytes Anti-Malware may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot your computer, please allow it to do so.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-38274\" title=\"Malwarebytes Anti-Malware asking to restart PC\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Restart-PC.jpg\" alt=\"Malwarebytes Anti-Malware asking to restart PC\" width=\"639\" height=\"420\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Restart-PC.jpg 639w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Restart-PC-300x197.jpg 300w\" sizes=\"(max-width: 639px) 100vw, 639px\" \/><br \/>\nAfter your computer will restart in <strong>Normal Mode<\/strong>, you should open Malwarebytes Anti-Malware and perform another &#8220;<em>Threat Scan<\/em>&#8221; scan to verify that there are no remaining threats<\/li>\n<\/ol>\n<hr \/>\n<div id=\"mwtad522965900\" class=\"gas_fallback-ad_381388-ad_309691-placement_381390\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"3191649120\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><h2 id=\"hitmanpro\">STEP 4: Remove Error code: 0x00AEM001489 infection with HitmanPro<\/h2>\n<p>HitmanPro is a second opinion scanner, designed to rescue your computer from malware (viruses, trojans, rootkits, etc.) that have infected your computer despite all the security measures you have taken (such as anti-virus software, firewalls, etc.). HitmanPro is designed to work alongside existing security programs without any conflicts. It scans the computer quickly (less than 5 minutes) and does not slow down the computer.<\/p>\n<ol>\n<li>You can download <strong>HitmanPro<\/strong> from the below link:<br \/>\n<a href=\"https:\/\/malwaretips.com\/blogs\/downloads-hitmanpro\/\" target=\"_blank\" rel=\"noopener noreferrer\"> <strong>HITMANPRO DOWNLOAD LINK<\/strong><\/a> <em>(This link will open a new web page from where you can download &#8220;HitmanPro&#8221;)<\/em><\/li>\n<li>Double-click on the file named &#8220;<strong>HitmanPro.exe<\/strong>&#8221; (for 32-bit versions of Windows) or &#8220;<strong>HitmanPro_x64.exe<\/strong>&#8221; (for 64-bit versions of Windows). When the program starts you will be presented with the start screen as shown below.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-38264\" title=\"HitmanPro startup screen\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/HitmanPro-Installer.jpg\" alt=\"HitmanPro Installer\" width=\"635\" height=\"501\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/HitmanPro-Installer.jpg 635w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/HitmanPro-Installer-300x237.jpg 300w\" sizes=\"(max-width: 635px) 100vw, 635px\" \/><br \/>\nClick on the &#8220;<strong>Next<\/strong>&#8221; button, to install HitmanPro on your computer.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-38267\" title=\"itmanPro installation options (Click Next)\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/HitmanPro-Start-Scan.jpg\" alt=\"itmanPro while installing on PC\" width=\"641\" height=\"513\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/HitmanPro-Start-Scan.jpg 641w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/HitmanPro-Start-Scan-300x240.jpg 300w\" sizes=\"(max-width: 641px) 100vw, 641px\" \/><\/li>\n<li>HitmanPro will now begin to scan your computer for malicious files.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-38265\" title=\"HitmanPro scanning for malware\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/HitmanPro-Scan.jpg\" alt=\"HitmanPro scanning\" width=\"636\" height=\"507\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/HitmanPro-Scan.jpg 636w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/HitmanPro-Scan-300x239.jpg 300w\" sizes=\"(max-width: 636px) 100vw, 636px\" \/><\/li>\n<li>When it has finished it will display a list of all the malware that the program found as shown in the image below. Click on the &#8220;<strong>Next<\/strong>&#8221; button, to remove malware.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-38266\" title=\"HitmanPro scan results (Click Next)\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/HitmanPro-Scan-Results.jpg\" alt=\"HitmanPro detected malware\" width=\"642\" height=\"514\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/HitmanPro-Scan-Results.jpg 642w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/HitmanPro-Scan-Results-300x240.jpg 300w\" sizes=\"(max-width: 642px) 100vw, 642px\" \/><\/li>\n<li>Click on the &#8220;<strong>Activate free license<\/strong>&#8221; button to begin the <strong>free 30 days trial<\/strong>, and remove all the malicious files from your computer.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-38263\" title=\"Click on the Activate free license button\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/HitmanPro-Activate-Free-License.jpg\" alt=\"Remove malware with HitmanPro\" width=\"631\" height=\"503\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/HitmanPro-Activate-Free-License.jpg 631w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/HitmanPro-Activate-Free-License-300x239.jpg 300w\" sizes=\"(max-width: 631px) 100vw, 631px\" \/><\/li>\n<\/ol>\n<hr \/>\n<div style=\"margin-top: 20px; padding: 10px; border-left: solid 5px #088A08;\">Your computer should now be free of the Error code: 0x00AEM001489 malware.<br \/>\nIf you are still experiencing problems while trying to remove Error code: 0x00AEM001489 virus from your machine, please do one of the following:<\/p>\n<ul>\n<li>Run a system scan with <strong><a href=\"https:\/\/malwaretips.com\/blogs\/downloads-zemana-antimalware\/\" target=\"_blank\">Zemana AntiMalware<\/a><\/strong><\/li>\n<li>Start a new thread in our <strong><a title=\"Free Malware Removal Support\" href=\"http:\/\/malwaretips.com\/forums\/malware-removal-assistance.10\/\" target=\"_blank\">Malware Removal Assistance<\/a><\/strong> forum.<\/li>\n<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>If your computer is locked, and you are seeing an \u201cError code: 0x00AEM001489\u201d notification asking you to call a support number to fix it, then your machine is infected with a piece of malware known &#8230; <\/p>\n<p class=\"read-more-container\"><a title=\"Remove &#8220;Error code: 0x00AEM001489&#8221; virus (Call for Support &#8211; Scam)\" class=\"read-more button\" href=\"https:\/\/malwaretips.com\/blogs\/remove-error-code-0x00aem001489-virus\/#more-51033\" aria-label=\"Read more about Remove &#8220;Error code: 0x00AEM001489&#8221; virus (Call for Support &#8211; Scam)\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":51035,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[49],"tags":[],"class_list":["post-51033","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-scam-reports","masonry-post","generate-columns","tablet-grid-50","mobile-grid-100","grid-parent","grid-50","resize-featured-image"],"_links":{"self":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/posts\/51033","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/comments?post=51033"}],"version-history":[{"count":0,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/posts\/51033\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/media\/51035"}],"wp:attachment":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/media?parent=51033"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/categories?post=51033"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/tags?post=51033"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}