{"id":51818,"date":"2016-06-06T06:05:52","date_gmt":"2016-06-06T06:05:52","guid":{"rendered":"https:\/\/malwaretips.com\/blogs\/?p=51818"},"modified":"2016-10-03T18:47:11","modified_gmt":"2016-10-03T18:47:11","slug":"remove-protected-rasomware","status":"publish","type":"post","link":"https:\/\/malwaretips.com\/blogs\/remove-protected-rasomware\/","title":{"rendered":"Remove Protected rasomware (.protected Files Encrypted)"},"content":{"rendered":"<p><strong>Protected<\/strong> is a file-encrypting ransomware, which will encrypt the personal documents found on victim\u2019s computer using RSA-2048 key (AES CBC 256-bit encryption algorithm), appending the <em>.protected<\/em> extension to encrypted files. Protected then displays a message which offers to decrypt the data if a payment of 0.5 Bitcoin ($270) is made.&gt;<br \/>\n<img decoding=\"async\" class=\"aligncenter size-full wp-image-51819\" title=\"Protected rasomware\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/06\/Protected-rasomware.jpg\" alt=\"Protected Files Encrypted\" width=\"608\" height=\"347\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/06\/Protected-rasomware.jpg 608w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/06\/Protected-rasomware-300x171.jpg 300w\" sizes=\"(max-width: 608px) 100vw, 608px\" \/><\/p><div id=\"mwtad1193053214\" class=\"gas_fallback-ad_309684--placement_360520\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"3957935887\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n<div style=\"border-style: solid; border: 4px solid #390; margin: 5px; padding: 10px;\">We cannot help your recover your files, and we can only recommend that you use <strong>ShadowExplorer<\/strong> or <strong>(free) File Recovery Software<\/strong> to restore your documents. This guide was written to help you remove the infection itself, and if a 100% proven method to recover the encrypted files is found, we will update this guide.At this moment, there is now decryptor available for the Protected\u00a0ransomware. However, you can try to search these webpages for updates: https:\/\/decrypter.emsisoft.com\/ or https:\/\/id-ransomware.malwarehunterteam.com\/<\/div>\n<p style=\"text-align: center;\"><strong><a href=\"#how\">1. How did the Protected virus got on my computer?<\/a><\/strong><br \/>\n<strong> <a href=\"#whatis\">2. What is Protected Ransomware?<\/a><\/strong><br \/>\n<strong> <a href=\"#infected\">3. Is my computer infected with Protected virus?<\/a><\/strong><br \/>\n<strong> <a href=\"#recovery\">4. Is it possible to decrypt files encrypted by Protected?<\/a><\/strong><br \/>\n<strong> <a href=\"#removal\">5. How to remove the Protected ransomware (Virus Removal Guide)<\/a><\/strong><br \/>\n<strong> <a href=\"#prevent\">6. How to prevent your computer from becoming infected by Protected<\/a><\/strong><\/p>\n<div id=\"mwtad2218025988\" class=\"gas_fallback-ad_309746-ad_309691-placement_360521\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"4456629336\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><h2 id=\"how\" style=\"text-align: center;\"><span style=\"text-decoration: underline;\">1. How did the Protected ransomware got on my computer?<\/span><\/h2>\n<p>The Protected ransomware is distributed via spam email containing infected attachments or links to malicious websites. Cyber-criminals spam out an email, with forged header information, tricking you into believing that it is from a shipping company like DHL or FedEx. The email tells you that they tried to deliver a package to you, but failed for some reason. Sometimes the emails claim to be notifications of a shipment you have made. Either way, you can&#8217;t resist being curious as to what the email is referring to &#8211; and open the attached file (or click on a link embedded inside the email). And with that, your computer is infected with the Protected ransomware.<\/p><div id=\"mwtad3098590793\" class=\"gas_fallback-ad_381396-ad_309691-placement_360566\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"1471373341\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-49178\" title=\"Protected email scam\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/03\/ransomware-scam.jpg\" alt=\"Protected email ransomware\" width=\"640\" height=\"292\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/03\/ransomware-scam.jpg 640w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/03\/ransomware-scam-300x137.jpg 300w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/p>\n<hr \/>\n<div id=\"mwtad2327251445\" class=\"gas_fallback-ad_309747-ad_309691-placement_360587\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"9589536513\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><h2 id=\"whatis\" style=\"text-align: center;\"><span style=\"text-decoration: underline;\">2. What is Protected Ransomware?<\/span><\/h2>\n<p>The Protected ransomware targets all versions of Windows including Windows 7, Windows 8 and Windows 10. This infection is notable due to how it encrypts the user&#8217;s files \u2013 namely, it uses AES-265 and RSA encryption method &#8211; in order to ensure that the affected user has no choice but to purchase the private key.<\/p>\n<p>When the Protected ransomware is first installed on your computer it will create a random named executable in the %AppData% or %LocalAppData% folder. This executable will be launched and begin to scan all the drive letters on your computer for data files to encrypt.<br \/>\nProtected ransomware searches for files with certain file extensions to encrypt. The files it encrypts include important productivity documents and files such as .doc, .docx, .xls, .pdf, among others. When these files are detected, this infection will change the extension to <em> .protected<\/em>, so they are no longer able to be opened.<\/p>\n<p>Files targeted are those commonly found on most PCs today; a list of file extensions for targeted files include:<\/p><div id=\"mwtad3580606904\" class=\"gas_fallback-ad_309686-ad_309691-placement_360569\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"6935453015\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n<blockquote><p>.sql, .mp4, .7z, .rar, .m4a, .wma, .avi, .wmv, .csv, .d3dbsp, .zip, .sie, .sum, .ibank, .t13, .t12, .qdf, .gdb, .tax, .pkpass, .bc6, .bc7, .bkp, .qic, .bkf, .sidn, .sidd, .mddata, .itl, .itdb, .icxs, .hvpl, .hplg, .hkdb, .mdbackup, .syncdb, .gho, .cas, .svg, .map, .wmo, .itm, .sb, .fos, .mov, .vdf, .ztmp, .sis, .sid, .ncf, .menu, .layout, .dmp, .blob, .esm, .vcf, .vtf, .dazip, .fpk, .mlx, .kf, .iwd, .vpk, .tor, .psk, .rim, .w3x, .fsh, .ntl, .arch00, .lvl, .snx, .cfr, .ff, .vpp_pc, .lrf, .m2, .mcmeta, .vfs0, .mpqge, .kdb, .db0, .dba, .rofl, .hkx, .bar, .upk, .das, .iwi, .litemod, .asset, .forge, .ltx, .bsa, .apk, .re4, .sav, .lbf, .slm, .bik, .epk, .rgss3a, .pak, .big, wallet, .wotreplay, .xxx, .desc, .py, .m3u, .flv, .js, .css, .rb, .png, .jpeg, .txt, .p7c, .p7b, .p12, .pfx, .pem, .crt, .cer, .der, .x3f, .srw, .pef, .ptx, .r3d, .rw2, .rwl, .raw, .raf, .orf, .nrw, .mrwref, .mef, .erf, .kdc, .dcr, .cr2, .crw, .bay, .sr2, .srf, .arw, .3fr, .dng, .jpe, .jpg, .cdr, .indd, .ai, .eps, .pdf, .pdd, .psd, .dbf, .mdf, .wb2, .rtf, .wpd, .dxg, .xf, .dwg, .pst, .accdb, .mdb, .pptm, .pptx, .ppt, .xlk, .xlsb, .xlsm, .xlsx, .xls, .wps, .docm, .docx, .doc, .odb, .odc, .odm, .odp, .ods, .odt<\/p><\/blockquote>\n<p>Once your files are encrypted with the <em>.protected<\/em> exntesion, the Protected ransomware will create the <strong>HOW_TO_RESTORE_YOUR_DATA.txt<\/strong> text files ransom note in each folder that a file has been encrypted and on the Windows desktop. The ransomware will also change your Windows desktop wallpaper to <strong>HOW_TO_RESTORE_YOUR_DATA.png<\/strong>.<br \/>\nThese files are located in every folder that a file was encrypted as well as in the user&#8217;s Startup folder so that they are automatically displayed when a user logs in. These files will contain the informations on how to access the payment site and get your files back.<\/p>\n<p>When the infection has finished scanning your computer it will also delete all of the Shadow Volume Copies that are on the affected computer. It does this so that you cannot use the shadow volume copies to restore your encrypted files.<\/p>\n<hr \/>\n<div id=\"mwtad2675714826\" class=\"gas_fallback-ad_309748-ad_309691-placement_360588\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"3906789406\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><h2 id=\"infected\" style=\"text-align: center;\"><span style=\"text-decoration: underline;\">3. Is my computer infected with Protected virus?<\/span><\/h2>\n<p>If your computer is infected with the Protected ransomware will display a\u00a0<strong>HOW_TO_RESTORE_YOUR_DATA.png<\/strong>\u00a0wallpaper that covers the entire desktop, and all your documents will have a <em>.protected<\/em> extension. A <strong>HOW_TO_RESTORE_YOUR_DATA.txt<\/strong> text file will be placed on your desktop. Both files contain instruction on how or recover the encrypted files.<\/p><div id=\"mwtad1069626075\" class=\"gas_fallback-ad_381401-ad_309691-placement_360573\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"5315249587\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n<p>The messages displayed by this ransomware infection can be localized depending on the user\u2019s location, with text written in the appropriate language.<br \/>\nThis the message that the Protected\u00a0ransomware may display:<\/p>\n<blockquote><p>What happened to your files ?<br \/>\nAll of your data has been encrypted<br \/>\nWhat does this mean ?<br \/>\nThe data within your files has been irrevocably changed, you will not be able to work with them, read them or see them,<br \/>\nit is the same thing as losing them forever, but with our help, you can restore them.<br \/>\nDecrypting of your files is only possible with the help of the private key and the decription tool, which is available for a small fee.<br \/>\nWhat do I do?<br \/>\nIf you really value your data, then we suggest you do not waste valuable time searching for other solutions because they do not exist.<br \/>\nIf you remove this program your data will NOT be decrypted, additionally you will loose the opportunity to ever decrypt your files.<br \/>\nHow do I decrypt my files?<br \/>\nTo receive the decryption tool and the associated decryption key, you will have to pay a fee of 0.5 BTC (Bitcoin) which is equivalent to around $200.<br \/>\nThe fee has to be paid within 7 days. If you fail to pay the fee in time, the decyption key will be destroyed and you will loose your files forever!<br \/>\nHow do I get Bitcoin?<br \/>\nThere&#8217;s several ways to buy Bitcoin, please have a read through one or multiple of the following guides:<br \/>\nhttps:\/\/localbitcoins.com\/guides\/how-to-buy-bitcoins<br \/>\nhttps:\/\/en.bitcoin.it\/wiki\/Buying_Bitcoins_%28the_newbie_version%29<br \/>\nPlease note: Most of these guides will tell you to create a Bitcoin wallet. You can skip this step and use the provided Bitcoin wallet address below.<br \/>\nYou can copy and paste these links into your browser to open the sites.<br \/>\nThe fastest way to buy Bitcoin is to use an Bitcoin ATM, Bitcoin ATM&#8217;s can be found all over the world, a list \/ map of Bitcoin ATM&#8217;s can be found here:<\/p>\n<p>On some systems this page may take a while to load, please be patient.<br \/>\nWhen using a Bitcoin ATM we will receive the payment instantly and thus, your files can be decrypted as soon as today!<br \/>\nWhere to send the payment to?<br \/>\nYour personal Bitcoin wallet address: &#8211;<br \/>\nPlease use only this wallet address when making the payment of 0.5 BTC<br \/>\nWhat happens after the payment?<br \/>\nAfter you have made the payment, please click the check payment button below. After successful receipt of payment you will receive the decryption tool and associated decryption key.<\/p>\n<p>Thanks, have a lovely day.<\/p><\/blockquote>\n<hr \/>\n<div id=\"mwtad1991974829\" class=\"gas_fallback-ad_318930-ad_309691-placement_360589\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"3818335085\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><h2 id=\"recovery\" style=\"text-align: center;\"><span style=\"text-decoration: underline;\">4. Is it possible to decrypt files encrypted by Protected?<\/span><\/h2>\n<p><strong>No<\/strong>, at this time it&#8217;s not possible to recover the files encrypted by the Protected ransomware.<\/p>\n<p>Protected is notable due to how it encrypts the user&#8217;s files \u2013 namely, it uses AES-265 and RSA encryption method &#8211; in order to ensure that the affected user has no choice but to purchase the private key. The RSA public key can only be decrypted with its corresponding private key. Since the AES key is hidden using RSA encryption and the RSA private key is not available, decrypting the files is not feasible as of this writing.<br \/>\nBrute forcing the decryption key is not realistic due to the length of time required to break an AES encryption key.<\/p><div id=\"mwtad1528873227\" class=\"gas_fallback-ad_381404-ad_309691-placement_381406\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"8735619847\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n<div style=\"border-style: solid; border-width: 1px 1px 1px 8px; border-color: #e51400; margin: 5px; padding: 10px;\">Unfortunately, once the Protected encryption of the data is complete, decryption is not feasible without paying the ransom.<\/div>\n<p>Because the needed private key to unlock the encrypted file is only available through the cyber criminals, victims may be tempted to purchase it and pay the exorbitant fee. However, doing so may encourage these bad guys to continue and even expand their operations. We strongly suggest that you do not send any money to these cyber criminals, and instead address to the law enforcement agency in your country to report this attack.<\/p>\n<hr \/>\n<div id=\"mwtad3326473098\" class=\"gas_fallback-ad_381388-ad_309691-placement_381390\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"3191649120\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><h2 id=\"removal\" style=\"text-align: center;\"><span style=\"text-decoration: underline;\">5. How to remove the Protected ransomware (Virus Removal Guide)<\/span><\/h2>\n<div style=\"border-style: solid; border-width: 1px 1px 1px 8px; border-color: #e51400; margin: 5px; padding: 10px;\">\n<p>If you <strong>DO NOT<\/strong>\u00a0plan on paying the ransom and want to try to restore your files, you can follow the below guide.<\/p>\n<p>It&#8217;s important to understand that by starting the removal process you risk losing your files, as we cannot guarantee that you will be able to recover them. Furthermore, your files may be permanently compromised when trying to remove this infection or trying to recover the encrypted documents.<\/p>\n<\/div>\n<p>This page is a comprehensive guide, which will remove the Protected infection from\u00a0your computer, however we cannot guarantee that your personal files will be recovered. We cannot be held responsible for losing the\u00a0documents\u00a0during this removal process.<\/p>\n<h3 style=\"text-align: center;\">A. Remove Protected ransomware from your computer<\/h3>\n<p>Malwarebytes and HitmanPro can detect and remove this infection, but <strong>these programs\u00a0cannot recover your encrypted<\/strong> files due to the nature of asymmetric encryption, which requires a private key to decrypt files encrypted with the public key.<\/p><div id=\"mwtad2065423682\" class=\"gas_fallback-ad_360582-ad_309691-placement_360581\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"9971336976\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n<h3>STEP 1: Remove Protected virus with Malwarebytes Anti-Malware Free<\/h3>\n<p>Malwarebytes Anti-Malware Free uses industry-leading technology to detect and remove all traces of malware, including worms, Trojans, rootkits, rogues, dialers, spyware, and more.<br \/>\nIt is important to note that Malwarebytes Anti-Malware works well and should run alongside antivirus software without conflicts.<\/p>\n<ol>\n<li>You can download <strong>download Malwarebytes Anti-Malware<\/strong>\u00a0from the below link.<br \/>\n<strong><a href=\"https:\/\/malwaretips.com\/blogs\/downloads-malwarebytes-for-windows\/\" target=\"_blank\" rel=\"noopener noreferrer\">MALWAREBYTES ANTI-MALWARE DOWNLOAD LINK<\/a> <\/strong><em>(This link will open a new web page from where you can download &#8220;Malwarebytes Anti-Malware Free&#8221;)<\/em><\/li>\n<li>Once downloaded, close all programs, then double-click on the icon on your desktop named &#8220;<em>mbam-setup&#8221;<\/em> to start the installation of Malwarebytes Anti-Malware.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-38277\" title=\"Double-click on the mbam-setup to install Malwarebytes\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Setup.jpg\" alt=\"Start Malwarebytes Anti-Malware setup\" width=\"107\" height=\"107\" \/><br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-18096\" title=\"User Account Control icon\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2014\/02\/UAC-prompt.jpg\" alt=\"Picture of User Account Control\" width=\"13\" height=\"16\" \/> You may be presented with a User Account Control dialog asking you if you want to run this file. If this happens, you should click \u201c<em>Yes<\/em>\u201d to continue with the installation.<\/li>\n<li>When the installation begins, you will see the <em>Malwarebytes Anti-Malware Setup Wizard<\/em> which will guide you through the installation process.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-38272\" title=\"Malwarebytes Anti-Malware Setup Wizard\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Installer.jpg\" alt=\"Malwarebytes Anti-Malware Installer\" width=\"550\" height=\"424\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Installer.jpg 550w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Installer-300x231.jpg 300w\" sizes=\"(max-width: 550px) 100vw, 550px\" \/><br \/>\nTo install Malwarebytes Anti-Malware on your machine, <em>keep following the prompts<\/em> by clicking the &#8220;<strong>Next<\/strong>&#8221; button.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-38271\" title=\"Malwarebytes Anti-Malware Final Setup Screen\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Final-Screen.jpg\" alt=\"Malwarebytes Anti-Malware final screen\" width=\"544\" height=\"420\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Final-Screen.jpg 544w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Final-Screen-300x232.jpg 300w\" sizes=\"(max-width: 544px) 100vw, 544px\" \/><\/li>\n<li>Once installed, Malwarebytes Anti-Malware will automatically start and you will see a message stating that you should update the program, and that a scan has never been run on your system. To start a system scan you can click on the &#8220;<strong>Scan Now<\/strong>&#8221; button.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-38275\" title=\"Click on the Scan Now button to scan with Malwarebytes\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Scan.jpg\" alt=\"Malwarebytes Anti-Malware Scan Now\" width=\"661\" height=\"440\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Scan.jpg 661w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Scan-300x200.jpg 300w\" sizes=\"(max-width: 661px) 100vw, 661px\" \/><\/li>\n<li>Malwarebytes Anti-Malware will now start scanning your computer for malware. When Malwarebytes Anti-Malware is scanning it will look like the image below.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-38276\" title=\"Malwarebytes Anti-Malware while performing a scan\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Scanning-For-Malware.jpg\" alt=\"Malwarebytes Anti-Malware Scanning for Malware\" width=\"662\" height=\"444\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Scanning-For-Malware.jpg 662w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Scanning-For-Malware-300x201.jpg 300w\" sizes=\"(max-width: 662px) 100vw, 662px\" \/><\/li>\n<li>When the scan has completed, you will be presented with a screen showing the malware infections that Malwarebytes Anti-Malware has detected. To remove the malicious programs that Malwarebytes Anti-malware has found, click on the &#8220;<strong>Remove Selected<\/strong>&#8221; button.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-38273\" title=\"Click on Remove Selected to remove malware\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Removing-Malware.jpg\" alt=\"Remove Protected with Malwarebytes Anti-Malware\" width=\"648\" height=\"424\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Removing-Malware.jpg 648w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Removing-Malware-300x196.jpg 300w\" sizes=\"(max-width: 648px) 100vw, 648px\" \/><br \/>\nPlease note that the infections found may be different than what is shown in the image.<\/li>\n<li>Malwarebytes Anti-Malware will now quarantine all the malicious files and registry keys that it has found. When removing the files, Malwarebytes Anti-Malware may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot your computer, please allow it to do so.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-38274\" title=\"Malwarebytes Anti-Malware asking to restart PC\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Restart-PC.jpg\" alt=\"Malwarebytes Anti-Malware asking to restart PC\" width=\"639\" height=\"420\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Restart-PC.jpg 639w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Restart-PC-300x197.jpg 300w\" sizes=\"(max-width: 639px) 100vw, 639px\" \/><br \/>\nAfter your computer will restart, you should open Malwarebytes Anti-Malware and perform another &#8220;Threat Scan&#8221; scan to verify that there are no remaining threats<\/li>\n<\/ol>\n<h3>STEP 2: Double-check for the Protected malware infection with HitmanPro<\/h3>\n<p>HitmanPro is a second opinion scanner, designed to rescue your computer from malware (viruses, trojans, rootkits, etc.) that have infected your computer despite all the security measures you have taken (such as anti-virus software, firewalls, etc.). HitmanPro is designed to work alongside existing security programs without any conflicts. It scans the computer quickly (less than 5 minutes) and does not slow down the computer.<\/p>\n<ol>\n<li>You can download <strong>HitmanPro<\/strong> from the below link:<br \/>\n<a href=\"https:\/\/malwaretips.com\/blogs\/downloads-hitmanpro\/\" target=\"_blank\" rel=\"noopener noreferrer\"> <strong>HITMANPRO DOWNLOAD LINK<\/strong><\/a> <em>(This link will open a new web page from where you can download &#8220;HitmanPro&#8221;)<\/em><\/li>\n<li>Double-click on the file named &#8220;<strong>HitmanPro.exe<\/strong>&#8221; (for 32-bit versions of Windows) or &#8220;<strong>HitmanPro_x64.exe<\/strong>&#8221; (for 64-bit versions of Windows). When the program starts you will be presented with the start screen as shown below.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-38264\" title=\"HitmanPro startup screen\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/HitmanPro-Installer.jpg\" alt=\"HitmanPro Installer\" width=\"635\" height=\"501\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/HitmanPro-Installer.jpg 635w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/HitmanPro-Installer-300x237.jpg 300w\" sizes=\"(max-width: 635px) 100vw, 635px\" \/><br \/>\nClick on the &#8220;<strong>Next<\/strong>&#8221; button, to install HitmanPro on your computer.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-38267\" title=\"itmanPro installation options (Click Next)\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/HitmanPro-Start-Scan.jpg\" alt=\"itmanPro while installing on PC\" width=\"641\" height=\"513\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/HitmanPro-Start-Scan.jpg 641w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/HitmanPro-Start-Scan-300x240.jpg 300w\" sizes=\"(max-width: 641px) 100vw, 641px\" \/><\/li>\n<li>HitmanPro will now begin to scan your computer for Protected malicious files.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-38265\" title=\"HitmanPro scanning for malware\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/HitmanPro-Scan.jpg\" alt=\"HitmanPro scanning\" width=\"636\" height=\"507\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/HitmanPro-Scan.jpg 636w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/HitmanPro-Scan-300x239.jpg 300w\" sizes=\"(max-width: 636px) 100vw, 636px\" \/><\/li>\n<li>When it has finished it will display a list of all the malware that the program found as shown in the image below. Click on the &#8220;<strong>Next<\/strong>&#8221; button, to remove Protected virus.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-38266\" title=\"HitmanPro scan results (Click Next)\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/HitmanPro-Scan-Results.jpg\" alt=\"HitmanPro detected malware\" width=\"642\" height=\"514\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/HitmanPro-Scan-Results.jpg 642w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/HitmanPro-Scan-Results-300x240.jpg 300w\" sizes=\"(max-width: 642px) 100vw, 642px\" \/><\/li>\n<li>Click on the &#8220;<strong>Activate free license<\/strong>&#8221; button to begin the <strong>free 30 days trial<\/strong>, and remove all the malicious files from your computer.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-38263\" title=\"Click on the Activate free license button\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/HitmanPro-Activate-Free-License.jpg\" alt=\"Remove malware with HitmanPro\" width=\"631\" height=\"503\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/HitmanPro-Activate-Free-License.jpg 631w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/HitmanPro-Activate-Free-License-300x239.jpg 300w\" sizes=\"(max-width: 631px) 100vw, 631px\" \/><\/li>\n<\/ol>\n<div style=\"margin: 5px; padding: 10px; border-left: solid 5px #FFAE20;\">In some cases you may need to <a href=\"http:\/\/windows.microsoft.com\/en-us\/windows\/change-desktop-background-wallpaper#1TC=windows-7\" target=\"_blank\" rel=\"noopener\">change your wallpaper<\/a>, and delete the harmless HOW_TO_RESTORE_YOUR_DATA.PNG, HOW_TO_RESTORE_YOUR_DATA.HTML and HOW_TO_RESTORE_YOUR_DATA.TXT files.<\/div>\n<h3 style=\"text-align: center;\">B. How to restore your files encrypted by Protected ransomware<\/h3>\n<p>In some cases, it may be possible to recover previous versions of the encrypted files using System Restore or other recovery software used to obtain \u201cshadow copies\u201d of files.<\/p><div id=\"mwtad2469831731\" class=\"gas_fallback-ad_360567-ad_309691-placement_360771\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"6224621518\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n<h3>Option 1: Restore your files encrypted by Protected ransomware with ShadowExplorer<\/h3>\n<p>Protected will attempt to delete all shadow copies when you first start any executable on your computer after becoming infected. Thankfully, the infection is not always able to remove the shadow copies, so you should continue to try restoring your files using this method.<\/p>\n<ol>\n<li>You can download <strong>ShadowExplorer<\/strong> from the below link:<br \/>\n<a href=\"http:\/\/www.shadowexplorer.com\/downloads.html\" target=\"_blank\" rel=\"noopener\"> <strong>SHADOW EXPLORER DOWNLOAD LINK<\/strong><\/a> <em>(This link will open a new web page from where you can download &#8220;ShadowExplorer&#8221;)<\/em><\/li>\n<li>Once you have downloaded and installed ShadowExplorer, you can follow the below video guide on how to restore your files while using this program.<br \/>\n<iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/oaXtQ6rbvxA\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/li>\n<\/ol>\n<p>Alternatively, you can use the <a href=\"http:\/\/windows.microsoft.com\/en-us\/windows7\/products\/features\/system-restore\" target=\"_blank\" rel=\"noopener\">System Restore<\/a> to try to recover the encrypted documents.<\/p>\n<h3>Option 2: Restore your files encrypted by Protected ransomware with File Recovery Software<\/h3>\n<p>When Protected encrypts a file it first makes a copy of it, encrypts the copy, and then deletes the original. Due to this you can use file recovery software such as:<\/p><div id=\"mwtad3647729910\" class=\"gas_fallback-ad_360571-ad_309691-placement_360772\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"5867729999\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n<ul>\n<li><a href=\"https:\/\/www.piriform.com\/recuva\" target=\"_blank\" rel=\"noopener noreferrer\">Recuva<\/a><br \/>\nYou can follow the below guide on how to use Recuva:<br \/>\n<iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/LeEICG0zWqY\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/li>\n<li><a href=\"http:\/\/www.easeus.com\/datarecoverywizard\/free-data-recovery-software.htm\" target=\"_blank\" rel=\"noopener noreferrer\">EaseUS Data Recovery Wizard Free<\/a><\/li>\n<li><a href=\"http:\/\/www.r-studio.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">R-Studio<\/a><\/li>\n<\/ul>\n<div id=\"mwtad3601476088\" class=\"gas_fallback-ad_381392-ad_309691-placement_381395\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"2944237110\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><h2 id=\"prevent\" style=\"text-align: center;\"><span style=\"text-decoration: underline;\">How to prevent your computer from becoming infected by Protected<\/span><\/h2>\n<p>To protect your computer from the Cryptowall ransomware, you should always have an antivirus installed on your computer and always have a backup for your personal documents. As an extra protection method, you can use programs called <a href=\"http:\/\/www.surfright.nl\/en\/alert\" target=\"_blank\" rel=\"noopener\">HitmanPro.Alert<\/a> or <a href=\"https:\/\/www.foolishit.com\/cryptoprevent-malware-prevention\/\" target=\"_blank\" rel=\"noopener\">CryptoPrevent<\/a>, which will prevent any file encrypting malware from running.<\/p>\n<p><iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/XrSP-CMjuFk?rel=0\" width=\"640\" height=\"480\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<hr \/>\n<p>Your computer should now be free of the Protected ransomware infection.<\/p>\n<p>If you are still experiencing problems while trying to remove virus from your machine, please do one of the following:<\/p><div id=\"mwtad1539915119\" class=\"gas_fallback-ad_360576-ad_309691-placement_360773\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"6594472392\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n<ul>\n<li>Run a system scan with <strong><a href=\"https:\/\/malwaretips.com\/blogs\/downloads-emsisoft-emergency-kit\/\" target=\"_blank\">Emsisoft Emergency Kit<\/a><\/strong>.<\/li>\n<li>Start a new thread in our <strong><a title=\"Free Malware Removal Support\" href=\"https:\/\/malwaretips.com\/forums\/malware-removal-assistance.10\/\" target=\"_blank\">Malware Removal Assistance<\/a><\/strong> forum.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Protected is a file-encrypting ransomware, which will encrypt the personal documents found on victim\u2019s computer using RSA-2048 key (AES CBC 256-bit encryption algorithm), appending the .protected extension to encrypted files. Protected then displays a message &#8230; <\/p>\n<p class=\"read-more-container\"><a title=\"Remove Protected rasomware (.protected Files Encrypted)\" class=\"read-more button\" href=\"https:\/\/malwaretips.com\/blogs\/remove-protected-rasomware\/#more-51818\" aria-label=\"Read more about Remove Protected rasomware (.protected Files Encrypted)\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":51819,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2727],"tags":[],"class_list":["post-51818","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ransomware","masonry-post","generate-columns","tablet-grid-50","mobile-grid-100","grid-parent","grid-50","resize-featured-image"],"_links":{"self":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/posts\/51818","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/comments?post=51818"}],"version-history":[{"count":0,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/posts\/51818\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/media\/51819"}],"wp:attachment":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/media?parent=51818"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/categories?post=51818"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/tags?post=51818"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}