{"id":52147,"date":"2016-06-16T05:41:05","date_gmt":"2016-06-16T05:41:05","guid":{"rendered":"https:\/\/malwaretips.com\/blogs\/?p=52147"},"modified":"2016-06-16T05:46:37","modified_gmt":"2016-06-16T05:46:37","slug":"remove-sweep-clean-pc-pro","status":"publish","type":"post","link":"https:\/\/malwaretips.com\/blogs\/remove-sweep-clean-pc-pro\/","title":{"rendered":"Remove Sweep Clean PC Pro and 1-888-243-3533 Support Scam"},"content":{"rendered":"<p><strong>Sweep Clean PC Pro<\/strong> is a trojan horse (<em>Rogue.Tech-Support-Scam<\/em>) that displays fake alerts on your computer that are designed to scare you into calling a remote tech support phone number (<em>1-888-243-3533<\/em>).<br \/>\n<img decoding=\"async\" class=\"aligncenter size-full wp-image-52148\" title=\"Sweep Clean PC Pro Support Scam\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/06\/Sweep-Clean-PC-Pro-scam.jpg\" alt=\"Sweep Clean PC Pro Scam\" width=\"742\" height=\"385\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/06\/Sweep-Clean-PC-Pro-scam.jpg 742w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/06\/Sweep-Clean-PC-Pro-scam-300x156.jpg 300w\" sizes=\"(max-width: 742px) 100vw, 742px\" \/><br \/>\nThese Sweep Clean PC Pro alerts are shown in such a way as to trick the user into thinking their computer has crashed or that a virus has been detected on the computer. It does this to try and scare the infected user into calling one of the listed numbers in order to receive support (<em>1-888-243-3533<\/em>). In reality, though, they will only be greeted with people who are trying to sell them unneeded support contracts and services.<br \/>\nTo make matters worse, you will also find that this adware will cause your computer to act more sluggish or for your web browser to freeze.<\/p><div id=\"mwtad4265259701\" class=\"gas_fallback-ad_309684--placement_360520\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"3957935887\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n<p>Unfortunately, some free downloads do not adequately disclose that other software will also be installed and you may find that you have installed Sweep Clean PC Pro without your knowledge.<br \/>\nYou should always pay attention when installing software because often, a software installer includes optional installs, such as this Sweep Clean PC Pro adware. Be very careful what you agree to install.<br \/>\n<strong>Always opt for the custom installation<\/strong> and deselect anything that is not familiar, especially optional software that you never wanted to download and install in the first place.<br \/>\nIt goes without saying that you should not install software that you don\u2019t trust.<\/p>\n<div id=\"mwtad3114762176\" class=\"gas_fallback-ad_309746-ad_309691-placement_360521\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"4456629336\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><h2 style=\"text-align: center;\"><span style=\"text-decoration: underline;\">How to remove Sweep Clean PC Pro Ads (Virus Removal Guide)<\/span><\/h2>\n<p style=\"text-align: center;\">This page is a comprehensive guide which will remove Sweep Clean PC Pro and other adware that may have been installed on your machine.<br \/>\nPlease perform all the steps in the correct order. If you have any questions or doubt at any point, <strong>STOP<\/strong> and <a href=\"https:\/\/malwaretips.com\/forums\/malware-removal-assistance.10\/\" target=\"_blank\"><strong>ask for our assistance<\/strong><\/a>.<\/p><div id=\"mwtad4044433847\" class=\"gas_fallback-ad_381396-ad_309691-placement_360566\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"1471373341\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n<p style=\"text-align: center;\"><a href=\"#lockscreen\"><strong>STEP 1<\/strong>: Remove the &#8220;Windows Product Key&#8221; lock screen<\/a><br \/>\n<a href=\"#uninstall\"><strong>STEP 2<\/strong>: Uninstall Sweep Clean PC Pro from Windows<\/a><br \/>\n<a href=\"#adwcleaner\"><strong>STEP 3<\/strong>: Remove Sweep Clean PC Pro adware with AdwCleaner<\/a><br \/>\n<a href=\"#malwarebytes\"><strong>STEP 4<\/strong>: Remove Sweep Clean PC Pro virus\u00a0with Malwarebytes Anti-Malware<\/a><br \/>\n<a href=\"#hitmanpro\"><strong>STEP 5<\/strong>: Double-check for the Sweep Clean PC Pro\u00a0malware\u00a0with HitmanPro<\/a><\/p>\n<div id=\"mwtad964437146\" class=\"gas_fallback-ad_309747-ad_309691-placement_360587\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"9589536513\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><h2 id=\"lockscreen\">STEP 1 : Remove the &#8220;Windows Product Key&#8221; lock screen<\/h2>\n<p>In this first step we will remove the &#8220;<em>Windows Product Key<\/em>&#8221; lock screen from Windows.<\/p>\n<h3>OPTTION 1: Remove &#8220;Windows Activation Pro&#8221; lock screen using task manager<\/h3>\n<ol>\n<li>Open Task Manager by <strong>holding down simultaneously<\/strong> the <strong>CTRL + ALT + DEL<\/strong> keys on your keyboard.<br \/>\n<img decoding=\"async\" class=\"size-full wp-image-51254 alignnone\" title=\"Press CTRL + ALT + DEL to open Task Manager\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/Task-Manager.png\" alt=\"Task Manager Windows 10\" width=\"342\" height=\"431\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/Task-Manager.png 342w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/Task-Manager-238x300.png 238w\" sizes=\"(max-width: 342px) 100vw, 342px\" \/><\/li>\n<li>Scroll through the list till you see the <strong>black.exe<\/strong> process and left-click on it once so it becomes highlighted. Once you have selected the browser&#8217;s process, click on the <strong>End Task<\/strong>\u00a0button as show in the picture below.<br \/>\n<img decoding=\"async\" class=\"size-full wp-image-51256 alignnone\" title=\"Kill the malicious process (Productkeyupdate.exe)\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/kill-malicious-process.jpg\" alt=\"Kill the malicious process (Productkeyupdate.exe)\" width=\"494\" height=\"390\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/kill-malicious-process.jpg 494w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/kill-malicious-process-300x237.jpg 300w\" sizes=\"(max-width: 494px) 100vw, 494px\" \/><br \/>\nIf you are using Windows 10 or Windows 8, you will need to click on the <em>More Details<\/em> button to see all the process. The malicious process may have a different name on your computer.<\/li>\n<li>The Windows desktop should be visible, but if not, we will start the desktop from the Task Manager. To do this, in the Task Manager window, click on the &#8220;<strong>File<\/strong>&#8221; button then select &#8220;<strong>Run new task<\/strong>&#8220;. When the &#8220;Run new task&#8221; windows opens, type in &#8220;<em>explorer.exe<\/em>&#8221; to start the desktop.<br \/>\n<img decoding=\"async\" class=\"size-full wp-image-51257 alignnone\" title=\"Type explorer.exe in Task Manager to start Windows\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/explorer.exe-command.jpg\" alt=\"explorer.exe command\" width=\"508\" height=\"302\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/explorer.exe-command.jpg 508w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/explorer.exe-command-300x178.jpg 300w\" sizes=\"(max-width: 508px) 100vw, 508px\" \/><\/li>\n<li>We now need to download a batch file that will remove the Shell registry configuration that is loading the ProductKey malware. To do this, open your web browser and download the below batch file from BleepingComputer.com.<br \/>\n<strong><a href=\"http:\/\/download.bleepingcomputer.com\/bats\/clean-hkcushell.bat\" target=\"_blank\" rel=\"noopener\">CLEAN-HKCUSHELL.BAT DOWNLOAD LINK<\/a> <\/strong><em>(This link download clean-hkcushell.bat from BleepingComputer.com)<\/em><br \/>\nWhen the clean-hkcushell.bat is saved on your machine, double-click on it to fix your machine. This will run a batch file that will clear the Shell configuration that loads the malware file instead of your desktop. When it prompts if you wish to delete the key, press <strong>Y<\/strong> and then enter on your keyboard.<br \/>\n<img decoding=\"async\" class=\"size-full wp-image-51258 alignnone\" title=\"Remove the malicious changes from Windows\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/Delete-malicious-changes.jpg\" alt=\"Delete malicious changes\" width=\"539\" height=\"196\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/Delete-malicious-changes.jpg 539w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/Delete-malicious-changes-300x109.jpg 300w\" sizes=\"(max-width: 539px) 100vw, 539px\" \/><\/li>\n<\/ol>\n<h3>OPTTION 2: Remove &#8220;Windows Activation Pro&#8221; lock screen using Command Prompt<\/h3>\n<ol>\n<li>In the &#8220;Windows Activation Pro&#8221; lock screen screen click on the &#8220;CMD&#8221; button which will open a command prompt.<\/li>\n<li>In the command prompt type &#8220;<em>taskmgr<\/em>&#8221; and press &#8220;<strong>Enter<\/strong>&#8220;.<\/li>\n<li>In the list of processes select &#8220;<em>black.exe<\/em>&#8221; and click on &#8220;End Process&#8221;.<br \/>\n<img decoding=\"async\" class=\"size-full wp-image-51321 alignnone\" title=\"Kill malicious process to remove lock screen\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/end-process.jpg\" alt=\"Kill malicious process to remove lock\" width=\"361\" height=\"217\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/end-process.jpg 361w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/end-process-300x180.jpg 300w\" sizes=\"(max-width: 361px) 100vw, 361px\" \/><\/li>\n<li>Close Taskmanager and in the command prompt type &#8220;explorer&#8221; and press &#8220;Enter&#8221;.<\/li>\n<li>In the resulting explorer window navigate to &#8220;<em>C:\\Program Files (x86)\\Productkeyupdate<\/em>&#8220;. Rightclick and delete &#8220;<strong>Productkeyupdate(.exe)<\/strong>&#8221;<br \/>\n<img decoding=\"async\" class=\"size-full wp-image-51320 alignnone\" title=\"Delete malicious program from Windows\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/delete-malicious-program.jpg\" alt=\"Delete malicious program\" width=\"687\" height=\"187\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/delete-malicious-program.jpg 687w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/delete-malicious-program-300x82.jpg 300w\" sizes=\"(max-width: 687px) 100vw, 687px\" \/><\/li>\n<li>Close the explorer window and in the command prompt type &#8220;<em>shutdown -r<\/em>&#8220;.<\/li>\n<li>You should see a prompt that Windows will shut down within the next minute.<br \/>\n<img decoding=\"async\" class=\"size-full wp-image-51319 alignnone\" title=\"Type shutdown -r in Command Prompt to restart Windows\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/command-promopt-reboot.jpg\" alt=\"Type shutdown -r in Command Prompt\" width=\"704\" height=\"368\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/command-promopt-reboot.jpg 704w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/command-promopt-reboot-300x157.jpg 300w\" sizes=\"(max-width: 704px) 100vw, 704px\" \/><\/li>\n<li>Once your computer has rebooted normally, please follow the next step in this guide.<\/li>\n<\/ol>\n<hr \/>\n<div id=\"mwtad1490837514\" class=\"gas_fallback-ad_309748-ad_309691-placement_360588\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"3906789406\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><h2 id=\"uninstall\">STEP 2: Uninstall Sweep Clean PC Pro from Windows<\/h2>\n<ol>\n<li>Go to the uninstall menu.<br \/>\n<div class=\"responsive-tabs\">\n<p class=\"tabtitle\">Windows 10 or Windows 8<\/p>\n<div class=\"tabcontent\">\n\n<ol>\n<li>To uninstall a program on <strong>Windows 10<\/strong> or <strong>Windows 8,\u00a0<\/strong>right-click on the <strong>Windows Start button<\/strong> and choose &#8220;<strong>Control Panel<\/strong>&#8221; from the pop-up menu.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-42510\" title=\"Right-click on the Windows Start button and choose Control Panel\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/07\/Control-Panel-Windows-10.jpg\" alt=\"Control Panel in Windows 10\" width=\"497\" height=\"384\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/07\/Control-Panel-Windows-10.jpg 497w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/07\/Control-Panel-Windows-10-300x232.jpg 300w\" sizes=\"(max-width: 497px) 100vw, 497px\" \/><\/li>\n<li>When the &#8220;<em>Control Panel<\/em>&#8221; window opens click on the &#8220;<strong>Uninstall a program<\/strong>&#8221; option under &#8220;<em>Programs<\/em>&#8221; category.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-42512\" title=\"Click on Uninstall a program\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/07\/Uninstall-Windows-10.jpg\" alt=\"Uninstall A Program on Windows 10\" width=\"574\" height=\"309\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/07\/Uninstall-Windows-10.jpg 574w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/07\/Uninstall-Windows-10-300x161.jpg 300w\" sizes=\"(max-width: 574px) 100vw, 574px\" \/><\/li>\n<\/ol>\n\n<\/div><p class=\"tabtitle\">Windows 7 or Windows Vista<\/p>\n<div class=\"tabcontent\">\n\n<ol>\n<li>If you are using Windows XP, Windows Vista or Windows 7, click the &#8220;<strong>Start<\/strong>&#8221; button, then click on the &#8220;<strong>Control Panel<\/strong>&#8221; menu option.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-25919\" title=\"Control Panel in Windows Start Menu\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2014\/08\/windows-start-menu-control-panel.jpg\" alt=\"[Image: Control Panel in Windows Start Menu]\" width=\"346\" height=\"442\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2014\/08\/windows-start-menu-control-panel.jpg 346w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2014\/08\/windows-start-menu-control-panel-234x300.jpg 234w\" sizes=\"(max-width: 346px) 100vw, 346px\" \/><\/li>\n<li>When the &#8220;<em>Control Panel<\/em>&#8221; window opens click on the &#8220;<strong>Uninstall a program<\/strong>&#8221; option under &#8220;<em>Programs<\/em>&#8221; category.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-7203\" title=\"Click on Uninstall a program\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2013\/03\/uninstall-a-program-windows.jpg\" alt=\"[Image: Uninstall a program]\" width=\"557\" height=\"298\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2013\/03\/uninstall-a-program-windows.jpg 557w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2013\/03\/uninstall-a-program-windows-300x160.jpg 300w\" sizes=\"(max-width: 557px) 100vw, 557px\" \/><\/li>\n<\/ol>\n<\/div><\/div><\/li>\n<li>When the &#8220;<strong>Programs and Features<\/strong>&#8221;\u00a0screen is displayed, scroll through the list of currently installed programs and uninstall <strong>&#8220;Sweep Clean PC Pro&#8221;<\/strong>.<br \/>\nThe malicious program may have a different name on your computer. To view the most recently installed programs, you can click on the &#8220;<em>Installed On<\/em>&#8221; column to sort your program by the installation date. Scroll through the list, and uninstall any unwanted or unknown programs.<\/p>\n<div style=\"margin: 5px; padding: 10px; border-left: solid 2px #FFAE20;\">If you are having issues while trying to uninstall the Sweep Clean PC Pro program, you can use <strong><a title=\"Download Revo Uninstaller\" href=\"https:\/\/malwaretips.com\/blogs\/get-revo-uninstaller\/\" target=\"_blank\" rel=\"noopener noreferrer\">Revo Uninstaller<\/a><\/strong> to completely remove this unwanted program from your machine.<\/div>\n<p><img decoding=\"async\" class=\"size-full wp-image-50218 alignnone\" title=\"Uninstall Sweep Clean PC Pro from Windows\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/04\/Remove-Malicious-Programs.jpg\" alt=\"Uninstall Sweep Clean PC Pro\" width=\"646\" height=\"430\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/04\/Remove-Malicious-Programs.jpg 646w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/04\/Remove-Malicious-Programs-300x200.jpg 300w\" sizes=\"(max-width: 646px) 100vw, 646px\" \/><\/p><div id=\"mwtad1483178588\" class=\"gas_fallback-ad_309686-ad_309691-placement_360569\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"6935453015\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n<div style=\"margin-top: 20px; padding: 10px; border-left: solid 2px #088A08;\">If you cannot find any unwanted or unknown programs on your machine, then <strong>you can proceed with the next step<\/strong>.<\/div>\n<\/li>\n<\/ol>\n<hr \/>\n<div id=\"mwtad3510775985\" class=\"gas_fallback-ad_318930-ad_309691-placement_360589\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"3818335085\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><h2 id=\"adwcleaner\">STEP 3: Remove Sweep Clean PC Pro adware with AdwCleaner<\/h2>\n<p>The AdwCleaner utility will scan your computer for the Sweep Clean PC Pro adware and other unwanted browser extensions, that may have been installed on your computer without your knowledge.<\/p>\n<ol>\n<li>You can download <strong>AdwCleaner<\/strong> from the below link.<br \/>\n<strong><a href=\"https:\/\/toolslib.net\/downloads\/viewdownload\/1-adwcleaner\/\" target=\"_blank\" rel=\"noopener\">ADWCLEANER DOWNLOAD LINK<\/a><\/strong>\u00a0(<em>This link will open a new web page from where you can download &#8220;AdwCleaner&#8221;<\/em>)<\/li>\n<li>Before starting AdwCleaner,\u00a0close your\u00a0web\u00a0browser, then <strong>double-click on the AdwCleaner icon<\/strong>.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-38260\" title=\"Double-click on the AdwCleaner Icon\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Adwcleaner-Icon.jpg\" alt=\"Start AdwCleaner\" width=\"167\" height=\"143\" \/><br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-18096\" title=\"User Account Control icon\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2014\/02\/UAC-prompt.jpg\" alt=\"Picture of User Account Control\" width=\"13\" height=\"16\" \/> If Windows prompts you as to whether or not you wish to run AdwCleaner, please allow it to run.<\/li>\n<li>When the AdwCleaner program will open, click on the &#8220;<strong>Scan<\/strong>&#8221; button as shown below.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-38262\" title=\"Click on Scan button to search for adware\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Adwcleaner-Scan.jpg\" alt=\"AdwCleaner Scan button\" width=\"565\" height=\"591\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Adwcleaner-Scan.jpg 565w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Adwcleaner-Scan-287x300.jpg 287w\" sizes=\"(max-width: 565px) 100vw, 565px\" \/><br \/>\nAdwCleaner will now start to search for adware and other\u00a0malicious files that may\u00a0be installed on your computer.<\/li>\n<li>To remove the malicious files that were detected in the previous step, please click on the &#8220;<strong>Cleaning<\/strong>&#8221; button.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-38259\" title=\"Click on the Cleaning button to remove adware\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Adwcleaner-Clean.jpg\" alt=\"Remove Sweep Clean PC Pro adware with AdwCleaner\" width=\"569\" height=\"587\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Adwcleaner-Clean.jpg 569w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Adwcleaner-Clean-291x300.jpg 291w\" sizes=\"(max-width: 569px) 100vw, 569px\" \/><\/li>\n<li>AdwCleaner will prompt you to save any open files or documents,\u00a0as the program will need to reboot the computer to complete the cleaning process. Please do so, and then click on the &#8220;<strong>OK<\/strong>&#8221; button.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-38261\" title=\"Save your documents then click on the OK button\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Adwcleaner-Removing-Malware.jpg\" alt=\"AdwCleaner removing adware\" width=\"566\" height=\"438\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Adwcleaner-Removing-Malware.jpg 566w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Adwcleaner-Removing-Malware-300x232.jpg 300w\" sizes=\"(max-width: 566px) 100vw, 566px\" \/><br \/>\nWhen your computer reboots and you are logged in, AdwCleaner will automatically open a log file that contains the files, registry keys, and programs that were removed from your computer.<\/li>\n<\/ol>\n<hr \/>\n<div id=\"mwtad2436012611\" class=\"gas_fallback-ad_381388-ad_309691-placement_381390\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"3191649120\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><h2 id=\"malwarebytes\">STEP 4: Remove Sweep Clean PC Pro\u00a0virus\u00a0with Malwarebytes Anti-Malware<\/h2>\n<p>Malwarebytes Anti-Malware uses industry-leading technology to detect and remove all traces of malware. It is important to note that Malwarebytes Anti-Malware works well and should run alongside antivirus software without conflicts.<\/p>\n<ol>\n<li>You can download <strong>download Malwarebytes Anti-Malware<\/strong>\u00a0from the below link.<br \/>\n<strong><a href=\"https:\/\/malwaretips.com\/blogs\/downloads-malwarebytes-for-windows\/\" target=\"_blank\" rel=\"noopener noreferrer\">MALWAREBYTES ANTI-MALWARE DOWNLOAD LINK<\/a> <\/strong><em>(This link will open a new web page from where you can download &#8220;Malwarebytes Anti-Malware Free&#8221;)<\/em><\/li>\n<li>Once downloaded, close all programs, then double-click on the icon on your desktop named &#8220;<em>mbam-setup&#8221;<\/em> to start the installation of Malwarebytes Anti-Malware.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-38277\" title=\"Double-click on the mbam-setup to install Malwarebytes\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Setup.jpg\" alt=\"Start Malwarebytes Anti-Malware setup\" width=\"107\" height=\"107\" \/><br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-18096\" title=\"User Account Control icon\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2014\/02\/UAC-prompt.jpg\" alt=\"Picture of User Account Control\" width=\"13\" height=\"16\" \/> You may be presented with a User Account Control dialog asking you if you want to run this file. If this happens, you should click \u201c<em>Yes<\/em>\u201d to continue with the installation.<\/li>\n<li>When the installation begins, you will see the <em>Malwarebytes Anti-Malware Setup Wizard<\/em> which will guide you through the installation process.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-38272\" title=\"Malwarebytes Anti-Malware Setup Wizard\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Installer.jpg\" alt=\"Malwarebytes Anti-Malware Installer\" width=\"550\" height=\"424\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Installer.jpg 550w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Installer-300x231.jpg 300w\" sizes=\"(max-width: 550px) 100vw, 550px\" \/><br \/>\nTo install Malwarebytes Anti-Malware on your machine, <em>keep following the prompts<\/em> by clicking the &#8220;<strong>Next<\/strong>&#8221; button.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-38271\" title=\"Malwarebytes Anti-Malware Final Setup Screen\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Final-Screen.jpg\" alt=\"Malwarebytes Anti-Malware final screen\" width=\"544\" height=\"420\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Final-Screen.jpg 544w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Final-Screen-300x232.jpg 300w\" sizes=\"(max-width: 544px) 100vw, 544px\" \/><\/li>\n<li>Once installed, Malwarebytes Anti-Malware will automatically start and you will see a message stating that you should update the program, and that a scan has never been run on your system. To start a system scan you can click on the &#8220;<strong>Scan\u00a0Now<\/strong>&#8221; button.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-38275\" title=\"Click on the Scan Now button to scan with Malwarebytes\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Scan.jpg\" alt=\"Malwarebytes Anti-Malware Scan Now\" width=\"661\" height=\"440\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Scan.jpg 661w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Scan-300x200.jpg 300w\" sizes=\"(max-width: 661px) 100vw, 661px\" \/><\/li>\n<li>Malwarebytes Anti-Malware will now start scanning your computer for the Sweep Clean PC Pro adware. When Malwarebytes Anti-Malware is scanning it will look like the image below.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-38276\" title=\"Malwarebytes Anti-Malware while performing a scan\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Scanning-For-Malware.jpg\" alt=\"Malwarebytes Anti-Malware Scanning for Malware\" width=\"662\" height=\"444\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Scanning-For-Malware.jpg 662w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Scanning-For-Malware-300x201.jpg 300w\" sizes=\"(max-width: 662px) 100vw, 662px\" \/><\/li>\n<li>When the scan has completed, you will be presented with a screen showing the malware infections that Malwarebytes Anti-Malware has detected. To remove the malicious programs that Malwarebytes Anti-malware has found, click on the &#8220;<strong>Remove Selected<\/strong>&#8221; button.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-38273\" title=\"Click on Remove Selected to remove malware\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Removing-Malware.jpg\" alt=\"Remove the malware that Malwarebytes Anti-Malware has detected\" width=\"648\" height=\"424\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Removing-Malware.jpg 648w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Removing-Malware-300x196.jpg 300w\" sizes=\"(max-width: 648px) 100vw, 648px\" \/><br \/>\nPlease note that the infections found may be different than what is shown in the image.<\/li>\n<li>Malwarebytes Anti-Malware will now quarantine all the malicious files and registry keys that it has found. When removing the files, Malwarebytes Anti-Malware may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot your computer, please allow it to do so.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-38274\" title=\"Malwarebytes Anti-Malware asking to restart PC\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Restart-PC.jpg\" alt=\"Malwarebytes Anti-Malware asking to restart PC\" width=\"639\" height=\"420\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Restart-PC.jpg 639w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Restart-PC-300x197.jpg 300w\" sizes=\"(max-width: 639px) 100vw, 639px\" \/><br \/>\nAfter your computer will restart, you should open Malwarebytes Anti-Malware and perform another &#8220;<em>Threat Scan<\/em>&#8221; scan to verify that there are no remaining threats<\/li>\n<\/ol>\n<hr \/>\n<div id=\"mwtad888270321\" class=\"gas_fallback-ad_381392-ad_309691-placement_381395\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"2944237110\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><h2 id=\"hitmanpro\">STEP 5: Double-check for the Sweep Clean PC Pro malware\u00a0with HitmanPro<\/h2>\n<p>HitmanPro is a second opinion scanner, designed to rescue your computer from malware (viruses, trojans, rootkits, etc.) that have infected your computer despite all the security measures you have taken (such as anti-virus software, firewalls, etc.). HitmanPro is designed to work alongside existing security programs without any conflicts. It scans the computer quickly (less than 5 minutes) and does not slow down the computer.<\/p><div id=\"mwtad2174530301\" class=\"gas_fallback-ad_381401-ad_309691-placement_360573\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"5315249587\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n<ol>\n<li>You can download <strong>HitmanPro<\/strong> from the below link:<br \/>\n<a href=\"https:\/\/malwaretips.com\/blogs\/downloads-hitmanpro\/\" target=\"_blank\" rel=\"noopener noreferrer\"> <strong>HITMANPRO DOWNLOAD LINK<\/strong><\/a> <em>(This link will open a new web page from where you can download &#8220;HitmanPro&#8221;)<\/em><\/li>\n<li>Double-click on the file named &#8220;<strong>HitmanPro.exe<\/strong>&#8221; (for 32-bit versions of Windows) or &#8220;<strong>HitmanPro_x64.exe<\/strong>&#8221; (for 64-bit versions of Windows). When the program starts you will be presented with the start screen as shown below.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-38264\" title=\"HitmanPro startup screen\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/HitmanPro-Installer.jpg\" alt=\"HitmanPro Installer\" width=\"635\" height=\"501\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/HitmanPro-Installer.jpg 635w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/HitmanPro-Installer-300x237.jpg 300w\" sizes=\"(max-width: 635px) 100vw, 635px\" \/><br \/>\nClick on the &#8220;<strong>Next<\/strong>&#8221; button, to install HitmanPro on your computer.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-38267\" title=\"itmanPro installation options (Click Next)\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/HitmanPro-Start-Scan.jpg\" alt=\"itmanPro while installing on PC\" width=\"641\" height=\"513\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/HitmanPro-Start-Scan.jpg 641w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/HitmanPro-Start-Scan-300x240.jpg 300w\" sizes=\"(max-width: 641px) 100vw, 641px\" \/><\/li>\n<li>HitmanPro will now begin to scan your computer for the Sweep Clean PC Pro malware.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-38265\" title=\"HitmanPro scanning for malware\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/HitmanPro-Scan.jpg\" alt=\"HitmanPro scanning\" width=\"636\" height=\"507\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/HitmanPro-Scan.jpg 636w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/HitmanPro-Scan-300x239.jpg 300w\" sizes=\"(max-width: 636px) 100vw, 636px\" \/><\/li>\n<li>When it has finished it will display a list of all the malware that the program found as shown in the image below. Click on the &#8220;<strong>Next<\/strong>&#8221; button, to remove malware.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-38266\" title=\"HitmanPro scan results (Click Next)\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/HitmanPro-Scan-Results.jpg\" alt=\"HitmanPro detected malware\" width=\"642\" height=\"514\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/HitmanPro-Scan-Results.jpg 642w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/HitmanPro-Scan-Results-300x240.jpg 300w\" sizes=\"(max-width: 642px) 100vw, 642px\" \/><\/li>\n<li>Click on the &#8220;<strong>Activate free license<\/strong>&#8221; button to begin the <strong>free 30 days trial<\/strong>, and remove all the malicious files from your computer.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-38263\" title=\"Click on the Activate free license button\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/HitmanPro-Activate-Free-License.jpg\" alt=\"Remove malware with HitmanPro\" width=\"631\" height=\"503\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/HitmanPro-Activate-Free-License.jpg 631w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/HitmanPro-Activate-Free-License-300x239.jpg 300w\" sizes=\"(max-width: 631px) 100vw, 631px\" \/><\/li>\n<\/ol>\n<hr \/>\n<p>Your computer should now be free of the Sweep Clean PC Pro adware infection. You can now remove <strong>AdwCleaner<\/strong> from your machine, however we recommend that you keep <strong>HitmanPro<\/strong> and <strong>Malwarebytes Anti-Malware<\/strong> installed and perform regular computer scans.<\/p>\n<p>If you are still experiencing problems while trying to remove Sweep Clean PC Pro pop-up\u00a0ads\u00a0from your machine, please do one of the following:<\/p>\n<ul>\n<li>Run a system scan with <strong><a href=\"https:\/\/malwaretips.com\/blogs\/downloads-zemana-antimalware\/\" target=\"_blank\">Zemana AntiMalware<\/a><\/strong><\/li>\n<li>Start a new thread in our <strong><a title=\"Free Malware Removal Support\" href=\"https:\/\/malwaretips.com\/forums\/malware-removal-assistance.10\/\" target=\"_blank\">Malware Removal Assistance<\/a><\/strong> forum.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Sweep Clean PC Pro is a trojan horse (Rogue.Tech-Support-Scam) that displays fake alerts on your computer that are designed to scare you into calling a remote tech support phone number (1-888-243-3533). These Sweep Clean PC &#8230; <\/p>\n<p class=\"read-more-container\"><a title=\"Remove Sweep Clean PC Pro and 1-888-243-3533 Support Scam\" class=\"read-more button\" href=\"https:\/\/malwaretips.com\/blogs\/remove-sweep-clean-pc-pro\/#more-52147\" aria-label=\"Read more about Remove Sweep Clean PC Pro and 1-888-243-3533 Support Scam\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":52148,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ai_generated_summary":"","footnotes":""},"categories":[2728],"tags":[],"class_list":["post-52147","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-trojans","masonry-post","generate-columns","tablet-grid-50","mobile-grid-100","grid-parent","grid-50","resize-featured-image"],"_links":{"self":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/posts\/52147","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/comments?post=52147"}],"version-history":[{"count":0,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/posts\/52147\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/media\/52148"}],"wp:attachment":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/media?parent=52147"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/categories?post=52147"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/tags?post=52147"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}