{"id":52373,"date":"2016-06-25T03:31:08","date_gmt":"2016-06-25T03:31:08","guid":{"rendered":"https:\/\/malwaretips.com\/blogs\/?p=52373"},"modified":"2016-06-25T03:31:55","modified_gmt":"2016-06-25T03:31:55","slug":"remove-licenseerror-lock-screen","status":"publish","type":"post","link":"https:\/\/malwaretips.com\/blogs\/remove-licenseerror-lock-screen\/","title":{"rendered":"Remove LicenseError malware (&#8220;Customer Support&#8221; Scam)"},"content":{"rendered":"<p><strong>LicenseError<\/strong> is a trojan horse (<em>Rogue.Tech-Support-Scam<\/em>) that displays fake alerts on your computer that are designed to scare you into calling a remote tech support phone number (<em>1-844-459-8882<\/em>).<br \/>\n<img decoding=\"async\" class=\"aligncenter size-full wp-image-52375\" title=\"LicenseError lock screen\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/06\/LicenseError-virus.jpg\" alt=\"LicenseError virus\" width=\"774\" height=\"522\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/06\/LicenseError-virus.jpg 774w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/06\/LicenseError-virus-300x202.jpg 300w\" sizes=\"(max-width: 774px) 100vw, 774px\" \/><br \/>\nThese LicenseError alerts are shown in such a way as to trick the user into thinking their computer has crashed or that a virus has been detected on the computer. It does this to try and scare the infected user into calling one of the listed numbers in order to receive support (<em>1-844-459-8882<\/em>). In reality, though, they will only be greeted with people who are trying to sell them unneeded support contracts and services.<br \/>\nTo make matters worse, you will also find that this adware will cause your computer to act more sluggish or for your web browser to freeze.<\/p><div id=\"mwtad1103267547\" class=\"gas_fallback-ad_309684--placement_360520\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"3957935887\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n<p>Unfortunately, some free downloads do not adequately disclose that other software will also be installed and you may find that you have installed LicenseError without your knowledge.<br \/>\nYou should always pay attention when installing software because often, a software installer includes optional installs, such as this LicenseError adware. Be very careful what you agree to install.<br \/>\n<strong>Always opt for the custom installation<\/strong> and deselect anything that is not familiar, especially optional software that you never wanted to download and install in the first place.<br \/>\nIt goes without saying that you should not install software that you don\u2019t trust.<\/p>\n<div id=\"mwtad1071253446\" class=\"gas_fallback-ad_309746-ad_309691-placement_360521\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"4456629336\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><h2 style=\"text-align: center;\"><span style=\"text-decoration: underline;\">How to remove LicenseError Ads (Virus Removal Guide)<\/span><\/h2>\n<p style=\"text-align: center;\">This page is a comprehensive guide which will remove LicenseError and other adware that may have been installed on your machine.<br \/>\nPlease perform all the steps in the correct order. If you have any questions or doubt at any point, <strong>STOP<\/strong> and <a href=\"https:\/\/malwaretips.com\/forums\/malware-removal-assistance.10\/\" target=\"_blank\"><strong>ask for our assistance<\/strong><\/a>.<\/p><div id=\"mwtad1105247478\" class=\"gas_fallback-ad_381396-ad_309691-placement_360566\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"1471373341\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n<p style=\"text-align: center;\"><a href=\"#lockscreen\"><strong>STEP 1<\/strong>: Remove the LicenseError lock screen<\/a><br \/>\n<a href=\"#uninstall\"><strong>STEP 2<\/strong>: Uninstall LicenseError from Windows<\/a><br \/>\n<a href=\"#malwarebytes\"><strong>STEP 4<\/strong>: Remove LicenseError virus\u00a0with Malwarebytes Anti-Malware<\/a><br \/>\n<a href=\"#hitmanpro\"><strong>STEP 5<\/strong>: Double-check for the LicenseError\u00a0malware\u00a0with HitmanPro<\/a><\/p>\n<div id=\"mwtad2016477280\" class=\"gas_fallback-ad_309747-ad_309691-placement_360587\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"9589536513\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><h2 id=\"lockscreen\">STEP 1 : Remove the LicenseError lock screen<\/h2>\n<p>In this first step we will remove the &#8220;<em>LicenseError<\/em>&#8221; lock screen from Windows.<\/p>\n<h3>OPTTION 1: Remove &#8220;LicenseError&#8221; lock screen using task manager<\/h3>\n<ol>\n<li>Open Task Manager by <strong>holding down simultaneously<\/strong> the <strong>CTRL + ALT + DEL<\/strong> keys on your keyboard.<br \/>\n<img decoding=\"async\" class=\"size-full wp-image-51254 alignnone\" title=\"Press CTRL + ALT + DEL to open Task Manager\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/Task-Manager.png\" alt=\"Task Manager Windows 10\" width=\"342\" height=\"431\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/Task-Manager.png 342w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/Task-Manager-238x300.png 238w\" sizes=\"(max-width: 342px) 100vw, 342px\" \/><\/li>\n<li>Scroll through the list till you see the <strong>error.exe*32<\/strong> process and left-click on it once so it becomes highlighted. Once you have selected the browser&#8217;s process, click on the <strong>End Task<\/strong>\u00a0button as show in the picture below.<br \/>\n<img decoding=\"async\" class=\"size-full wp-image-51256 alignnone\" title=\"Kill the malicious process (error.exe)\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/kill-malicious-process.jpg\" alt=\"Kill the malicious process (error.exe)\" width=\"494\" height=\"390\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/kill-malicious-process.jpg 494w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/kill-malicious-process-300x237.jpg 300w\" sizes=\"(max-width: 494px) 100vw, 494px\" \/><br \/>\nIf you are using Windows 10 or Windows 8, you will need to click on the <em>More Details<\/em> button to see all the process. The malicious process may have a different name on your computer.<\/li>\n<li>The Windows desktop should be visible, but if not, we will start the desktop from the Task Manager. To do this, in the Task Manager window, click on the &#8220;<strong>File<\/strong>&#8221; button then select &#8220;<strong>Run new task<\/strong>&#8220;. When the &#8220;Run new task&#8221; windows opens, type in &#8220;<em>explorer.exe<\/em>&#8221; to start the desktop.<br \/>\n<img decoding=\"async\" class=\"size-full wp-image-51257 alignnone\" title=\"Type explorer.exe in Task Manager to start Windows\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/explorer.exe-command.jpg\" alt=\"explorer.exe command\" width=\"508\" height=\"302\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/explorer.exe-command.jpg 508w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/explorer.exe-command-300x178.jpg 300w\" sizes=\"(max-width: 508px) 100vw, 508px\" \/><\/li>\n<li>We now need to download a batch file that will remove the Shell registry configuration that is loading the LicenseError malware. To do this, open your web browser and download the below batch file from BleepingComputer.com.<br \/>\n<strong><a href=\"http:\/\/download.bleepingcomputer.com\/bats\/clean-hkcushell.bat\" target=\"_blank\" rel=\"noopener\">CLEAN-HKCUSHELL.BAT DOWNLOAD LINK<\/a> <\/strong><em>(This link download clean-hkcushell.bat from BleepingComputer.com)<\/em><br \/>\nWhen the clean-hkcushell.bat is saved on your machine, double-click on it to fix your machine. This will run a batch file that will clear the Shell configuration that loads the malware file instead of your desktop. When it prompts if you wish to delete the key, press <strong>Y<\/strong> and then enter on your keyboard.<br \/>\n<img decoding=\"async\" class=\"size-full wp-image-51258 alignnone\" title=\"Remove the malicious changes from Windows\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/Delete-malicious-changes.jpg\" alt=\"Delete malicious changes\" width=\"539\" height=\"196\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/Delete-malicious-changes.jpg 539w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/Delete-malicious-changes-300x109.jpg 300w\" sizes=\"(max-width: 539px) 100vw, 539px\" \/><\/li>\n<\/ol>\n<h3>OPTTION 2: Remove &#8220;LicenseError&#8221; lock screen using Command Prompt<\/h3>\n<ol>\n<li>In the &#8220;LicenseError&#8221; lock screen screen click on the &#8220;CMD&#8221; button which will open a command prompt.<\/li>\n<li>In the command prompt type &#8220;<em>taskmgr<\/em>&#8221; and press &#8220;<strong>Enter<\/strong>&#8220;.<\/li>\n<li>In the list of processes select &#8220;<em>error.exe*32<\/em>&#8221; and click on &#8220;End Process&#8221;.<br \/>\n<img decoding=\"async\" class=\"size-full wp-image-51321 alignnone\" title=\"Kill malicious process to remove lock screen\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/end-process.jpg\" alt=\"Kill malicious process to remove lock\" width=\"361\" height=\"217\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/end-process.jpg 361w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/end-process-300x180.jpg 300w\" sizes=\"(max-width: 361px) 100vw, 361px\" \/><\/li>\n<li>Close Taskmanager and in the command prompt type &#8220;explorer&#8221; and press &#8220;Enter&#8221;.<\/li>\n<li>In the resulting explorer window navigate to &#8220;<em>C:\\Program Files (x86)\\error<\/em>&#8220;. Rightclick and delete &#8220;<strong>error(.exe)<\/strong>&#8221;<br \/>\n<img decoding=\"async\" class=\"size-full wp-image-51320 alignnone\" title=\"Delete malicious program from Windows\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/delete-malicious-program.jpg\" alt=\"Delete malicious program\" width=\"687\" height=\"187\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/delete-malicious-program.jpg 687w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/delete-malicious-program-300x82.jpg 300w\" sizes=\"(max-width: 687px) 100vw, 687px\" \/><\/li>\n<li>Close the explorer window and in the command prompt type &#8220;<em>shutdown -r<\/em>&#8220;.<\/li>\n<li>You should see a prompt that Windows will shut down within the next minute.<br \/>\n<img decoding=\"async\" class=\"size-full wp-image-51319 alignnone\" title=\"Type shutdown -r in Command Prompt to restart Windows\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/command-promopt-reboot.jpg\" alt=\"Type shutdown -r in Command Prompt\" width=\"704\" height=\"368\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/command-promopt-reboot.jpg 704w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/command-promopt-reboot-300x157.jpg 300w\" sizes=\"(max-width: 704px) 100vw, 704px\" \/><\/li>\n<li>Once your computer has rebooted normally, please follow the next step in this guide.<\/li>\n<\/ol>\n<hr \/>\n<div id=\"mwtad3198631921\" class=\"gas_fallback-ad_309748-ad_309691-placement_360588\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"3906789406\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><h2 id=\"uninstall\">STEP 2: Uninstall LicenseError from Windows<\/h2>\n<ol>\n<li>Go to the uninstall menu.<br \/>\n<div class=\"responsive-tabs\">\n<p class=\"tabtitle\">Windows 10 or Windows 8<\/p>\n<div class=\"tabcontent\">\n\n<ol>\n<li>To uninstall a program on <strong>Windows 10<\/strong> or <strong>Windows 8,\u00a0<\/strong>right-click on the <strong>Windows Start button<\/strong> and choose &#8220;<strong>Control Panel<\/strong>&#8221; from the pop-up menu.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-42510\" title=\"Right-click on the Windows Start button and choose Control Panel\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/07\/Control-Panel-Windows-10.jpg\" alt=\"Control Panel in Windows 10\" width=\"497\" height=\"384\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/07\/Control-Panel-Windows-10.jpg 497w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/07\/Control-Panel-Windows-10-300x232.jpg 300w\" sizes=\"(max-width: 497px) 100vw, 497px\" \/><\/li>\n<li>When the &#8220;<em>Control Panel<\/em>&#8221; window opens click on the &#8220;<strong>Uninstall a program<\/strong>&#8221; option under &#8220;<em>Programs<\/em>&#8221; category.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-42512\" title=\"Click on Uninstall a program\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/07\/Uninstall-Windows-10.jpg\" alt=\"Uninstall A Program on Windows 10\" width=\"574\" height=\"309\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/07\/Uninstall-Windows-10.jpg 574w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/07\/Uninstall-Windows-10-300x161.jpg 300w\" sizes=\"(max-width: 574px) 100vw, 574px\" \/><\/li>\n<\/ol>\n\n<\/div><p class=\"tabtitle\">Windows 7 or Windows Vista<\/p>\n<div class=\"tabcontent\">\n\n<ol>\n<li>If you are using Windows XP, Windows Vista or Windows 7, click the &#8220;<strong>Start<\/strong>&#8221; button, then click on the &#8220;<strong>Control Panel<\/strong>&#8221; menu option.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-25919\" title=\"Control Panel in Windows Start Menu\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2014\/08\/windows-start-menu-control-panel.jpg\" alt=\"[Image: Control Panel in Windows Start Menu]\" width=\"346\" height=\"442\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2014\/08\/windows-start-menu-control-panel.jpg 346w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2014\/08\/windows-start-menu-control-panel-234x300.jpg 234w\" sizes=\"(max-width: 346px) 100vw, 346px\" \/><\/li>\n<li>When the &#8220;<em>Control Panel<\/em>&#8221; window opens click on the &#8220;<strong>Uninstall a program<\/strong>&#8221; option under &#8220;<em>Programs<\/em>&#8221; category.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-7203\" title=\"Click on Uninstall a program\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2013\/03\/uninstall-a-program-windows.jpg\" alt=\"[Image: Uninstall a program]\" width=\"557\" height=\"298\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2013\/03\/uninstall-a-program-windows.jpg 557w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2013\/03\/uninstall-a-program-windows-300x160.jpg 300w\" sizes=\"(max-width: 557px) 100vw, 557px\" \/><\/li>\n<\/ol>\n<\/div><\/div><\/li>\n<li>When the &#8220;<strong>Programs and Features<\/strong>&#8221;\u00a0screen is displayed, scroll through the list of currently installed programs and uninstall <strong>&#8220;LicenseError&#8221;<\/strong>.<br \/>\nThe malicious program may have a different name on your computer. To view the most recently installed programs, you can click on the &#8220;<em>Installed On<\/em>&#8221; column to sort your program by the installation date. Scroll through the list, and uninstall any unwanted or unknown programs.<\/p>\n<div style=\"margin: 5px; padding: 10px; border-left: solid 2px #FFAE20;\">If you are having issues while trying to uninstall the LicenseError program, you can use <strong><a title=\"Download Revo Uninstaller\" href=\"https:\/\/malwaretips.com\/blogs\/get-revo-uninstaller\/\" target=\"_blank\" rel=\"noopener noreferrer\">Revo Uninstaller<\/a><\/strong> to completely remove this unwanted program from your machine.<\/div>\n<p><img decoding=\"async\" class=\"size-full wp-image-50218 alignnone\" title=\"Uninstall LicenseError from Windows\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/04\/Remove-Malicious-Programs.jpg\" alt=\"Uninstall LicenseError\" width=\"646\" height=\"430\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/04\/Remove-Malicious-Programs.jpg 646w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/04\/Remove-Malicious-Programs-300x200.jpg 300w\" sizes=\"(max-width: 646px) 100vw, 646px\" \/><\/p><div id=\"mwtad4039022908\" class=\"gas_fallback-ad_309686-ad_309691-placement_360569\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"6935453015\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n<div style=\"margin-top: 20px; padding: 10px; border-left: solid 2px #088A08;\">If you cannot find any unwanted or unknown programs on your machine, then <strong>you can proceed with the next step<\/strong>.<\/div>\n<\/li>\n<\/ol>\n<hr \/>\n<div id=\"mwtad4150579934\" class=\"gas_fallback-ad_318930-ad_309691-placement_360589\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"3818335085\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><h2 id=\"malwarebytes\">STEP 3: Remove LicenseError\u00a0virus\u00a0with Malwarebytes Anti-Malware<\/h2>\n<p>Malwarebytes Anti-Malware uses industry-leading technology to detect and remove all traces of malware. It is important to note that Malwarebytes Anti-Malware works well and should run alongside antivirus software without conflicts.<\/p>\n<ol>\n<li>You can download <strong>download Malwarebytes Anti-Malware<\/strong>\u00a0from the below link.<br \/>\n<strong><a href=\"https:\/\/malwaretips.com\/blogs\/downloads-malwarebytes-for-windows\/\" target=\"_blank\" rel=\"noopener noreferrer\">MALWAREBYTES ANTI-MALWARE DOWNLOAD LINK<\/a> <\/strong><em>(This link will open a new web page from where you can download &#8220;Malwarebytes Anti-Malware Free&#8221;)<\/em><\/li>\n<li>Once downloaded, close all programs, then double-click on the icon on your desktop named &#8220;<em>mbam-setup&#8221;<\/em> to start the installation of Malwarebytes Anti-Malware.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-38277\" title=\"Double-click on the mbam-setup to install Malwarebytes\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Setup.jpg\" alt=\"Start Malwarebytes Anti-Malware setup\" width=\"107\" height=\"107\" \/><br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-18096\" title=\"User Account Control icon\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2014\/02\/UAC-prompt.jpg\" alt=\"Picture of User Account Control\" width=\"13\" height=\"16\" \/> You may be presented with a User Account Control dialog asking you if you want to run this file. If this happens, you should click \u201c<em>Yes<\/em>\u201d to continue with the installation.<\/li>\n<li>When the installation begins, you will see the <em>Malwarebytes Anti-Malware Setup Wizard<\/em> which will guide you through the installation process.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-38272\" title=\"Malwarebytes Anti-Malware Setup Wizard\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Installer.jpg\" alt=\"Malwarebytes Anti-Malware Installer\" width=\"550\" height=\"424\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Installer.jpg 550w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Installer-300x231.jpg 300w\" sizes=\"(max-width: 550px) 100vw, 550px\" \/><br \/>\nTo install Malwarebytes Anti-Malware on your machine, <em>keep following the prompts<\/em> by clicking the &#8220;<strong>Next<\/strong>&#8221; button.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-38271\" title=\"Malwarebytes Anti-Malware Final Setup Screen\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Final-Screen.jpg\" alt=\"Malwarebytes Anti-Malware final screen\" width=\"544\" height=\"420\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Final-Screen.jpg 544w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Final-Screen-300x232.jpg 300w\" sizes=\"(max-width: 544px) 100vw, 544px\" \/><\/li>\n<li>Once installed, Malwarebytes Anti-Malware will automatically start and you will see a message stating that you should update the program, and that a scan has never been run on your system. To start a system scan you can click on the &#8220;<strong>Scan\u00a0Now<\/strong>&#8221; button.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-38275\" title=\"Click on the Scan Now button to scan with Malwarebytes\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Scan.jpg\" alt=\"Malwarebytes Anti-Malware Scan Now\" width=\"661\" height=\"440\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Scan.jpg 661w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Scan-300x200.jpg 300w\" sizes=\"(max-width: 661px) 100vw, 661px\" \/><\/li>\n<li>Malwarebytes Anti-Malware will now start scanning your computer for the LicenseError adware. When Malwarebytes Anti-Malware is scanning it will look like the image below.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-38276\" title=\"Malwarebytes Anti-Malware while performing a scan\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Scanning-For-Malware.jpg\" alt=\"Malwarebytes Anti-Malware Scanning for Malware\" width=\"662\" height=\"444\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Scanning-For-Malware.jpg 662w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Scanning-For-Malware-300x201.jpg 300w\" sizes=\"(max-width: 662px) 100vw, 662px\" \/><\/li>\n<li>When the scan has completed, you will be presented with a screen showing the malware infections that Malwarebytes Anti-Malware has detected. To remove the malicious programs that Malwarebytes Anti-malware has found, click on the &#8220;<strong>Remove Selected<\/strong>&#8221; button.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-38273\" title=\"Click on Remove Selected to remove malware\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Removing-Malware.jpg\" alt=\"Remove the malware that Malwarebytes Anti-Malware has detected\" width=\"648\" height=\"424\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Removing-Malware.jpg 648w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Removing-Malware-300x196.jpg 300w\" sizes=\"(max-width: 648px) 100vw, 648px\" \/><br \/>\nPlease note that the infections found may be different than what is shown in the image.<\/li>\n<li>Malwarebytes Anti-Malware will now quarantine all the malicious files and registry keys that it has found. When removing the files, Malwarebytes Anti-Malware may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot your computer, please allow it to do so.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-38274\" title=\"Malwarebytes Anti-Malware asking to restart PC\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Restart-PC.jpg\" alt=\"Malwarebytes Anti-Malware asking to restart PC\" width=\"639\" height=\"420\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Restart-PC.jpg 639w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/Malwarebytes-Restart-PC-300x197.jpg 300w\" sizes=\"(max-width: 639px) 100vw, 639px\" \/><br \/>\nAfter your computer will restart, you should open Malwarebytes Anti-Malware and perform another &#8220;<em>Threat Scan<\/em>&#8221; scan to verify that there are no remaining threats<\/li>\n<\/ol>\n<hr \/>\n<div id=\"mwtad2995160411\" class=\"gas_fallback-ad_381388-ad_309691-placement_381390\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"3191649120\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><h2 id=\"hitmanpro\">STEP 4: Double-check for the LicenseError malware\u00a0with HitmanPro<\/h2>\n<p>HitmanPro is a second opinion scanner, designed to rescue your computer from malware (viruses, trojans, rootkits, etc.) that have infected your computer despite all the security measures you have taken (such as anti-virus software, firewalls, etc.). HitmanPro is designed to work alongside existing security programs without any conflicts. It scans the computer quickly (less than 5 minutes) and does not slow down the computer.<\/p>\n<ol>\n<li>You can download <strong>HitmanPro<\/strong> from the below link:<br \/>\n<a href=\"https:\/\/malwaretips.com\/blogs\/downloads-hitmanpro\/\" target=\"_blank\" rel=\"noopener noreferrer\"> <strong>HITMANPRO DOWNLOAD LINK<\/strong><\/a> <em>(This link will open a new web page from where you can download &#8220;HitmanPro&#8221;)<\/em><\/li>\n<li>Double-click on the file named &#8220;<strong>HitmanPro.exe<\/strong>&#8221; (for 32-bit versions of Windows) or &#8220;<strong>HitmanPro_x64.exe<\/strong>&#8221; (for 64-bit versions of Windows). When the program starts you will be presented with the start screen as shown below.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-38264\" title=\"HitmanPro startup screen\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/HitmanPro-Installer.jpg\" alt=\"HitmanPro Installer\" width=\"635\" height=\"501\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/HitmanPro-Installer.jpg 635w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/HitmanPro-Installer-300x237.jpg 300w\" sizes=\"(max-width: 635px) 100vw, 635px\" \/><br \/>\nClick on the &#8220;<strong>Next<\/strong>&#8221; button, to install HitmanPro on your computer.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-38267\" title=\"itmanPro installation options (Click Next)\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/HitmanPro-Start-Scan.jpg\" alt=\"itmanPro while installing on PC\" width=\"641\" height=\"513\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/HitmanPro-Start-Scan.jpg 641w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/HitmanPro-Start-Scan-300x240.jpg 300w\" sizes=\"(max-width: 641px) 100vw, 641px\" \/><\/li>\n<li>HitmanPro will now begin to scan your computer for the LicenseError malware.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-38265\" title=\"HitmanPro scanning for malware\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/HitmanPro-Scan.jpg\" alt=\"HitmanPro scanning\" width=\"636\" height=\"507\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/HitmanPro-Scan.jpg 636w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/HitmanPro-Scan-300x239.jpg 300w\" sizes=\"(max-width: 636px) 100vw, 636px\" \/><\/li>\n<li>When it has finished it will display a list of all the malware that the program found as shown in the image below. Click on the &#8220;<strong>Next<\/strong>&#8221; button, to remove malware.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-38266\" title=\"HitmanPro scan results (Click Next)\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/HitmanPro-Scan-Results.jpg\" alt=\"HitmanPro detected malware\" width=\"642\" height=\"514\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/HitmanPro-Scan-Results.jpg 642w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/HitmanPro-Scan-Results-300x240.jpg 300w\" sizes=\"(max-width: 642px) 100vw, 642px\" \/><\/li>\n<li>Click on the &#8220;<strong>Activate free license<\/strong>&#8221; button to begin the <strong>free 30 days trial<\/strong>, and remove all the malicious files from your computer.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-38263\" title=\"Click on the Activate free license button\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/HitmanPro-Activate-Free-License.jpg\" alt=\"Remove malware with HitmanPro\" width=\"631\" height=\"503\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/HitmanPro-Activate-Free-License.jpg 631w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2015\/04\/HitmanPro-Activate-Free-License-300x239.jpg 300w\" sizes=\"(max-width: 631px) 100vw, 631px\" \/><\/li>\n<\/ol>\n<hr \/>\n<p>Your computer should now be free of the LicenseError adware infection.<\/p><div id=\"mwtad110009340\" class=\"gas_fallback-ad_381401-ad_309691-placement_360573\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"5315249587\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n<p>If you are still experiencing problems while trying to remove LicenseError pop-up\u00a0ads\u00a0from your machine, please do one of the following:<\/p>\n<ul>\n<li>Run a system scan with <strong><a href=\"https:\/\/malwaretips.com\/blogs\/downloads-zemana-antimalware\/\" target=\"_blank\">Zemana AntiMalware<\/a><\/strong><\/li>\n<li>Start a new thread in our <strong><a title=\"Free Malware Removal Support\" href=\"https:\/\/malwaretips.com\/forums\/malware-removal-assistance.10\/\" target=\"_blank\">Malware Removal Assistance<\/a><\/strong> forum.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>LicenseError is a trojan horse (Rogue.Tech-Support-Scam) that displays fake alerts on your computer that are designed to scare you into calling a remote tech support phone number (1-844-459-8882). These LicenseError alerts are shown in such &#8230; <\/p>\n<p class=\"read-more-container\"><a title=\"Remove LicenseError malware (&#8220;Customer Support&#8221; Scam)\" class=\"read-more button\" href=\"https:\/\/malwaretips.com\/blogs\/remove-licenseerror-lock-screen\/#more-52373\" aria-label=\"Read more about Remove LicenseError malware (&#8220;Customer Support&#8221; Scam)\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":52374,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2728],"tags":[],"class_list":["post-52373","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-trojans","masonry-post","generate-columns","tablet-grid-50","mobile-grid-100","grid-parent","grid-50","resize-featured-image"],"_links":{"self":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/posts\/52373","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/comments?post=52373"}],"version-history":[{"count":0,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/posts\/52373\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/media\/52374"}],"wp:attachment":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/media?parent=52373"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/categories?post=52373"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/tags?post=52373"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}