{"id":54527,"date":"2016-08-27T04:17:26","date_gmt":"2016-08-27T04:17:26","guid":{"rendered":"https:\/\/malwaretips.com\/blogs\/?p=54527"},"modified":"2016-08-27T04:19:29","modified_gmt":"2016-08-27T04:19:29","slug":"remove-product-key-customer-support-1-844-459-8882","status":"publish","type":"post","link":"https:\/\/malwaretips.com\/blogs\/remove-product-key-customer-support-1-844-459-8882\/","title":{"rendered":"Remove Product Key &#8211; Customer Support: 1-844-459-8882 (Support Scam)"},"content":{"rendered":"<p>If your computer is locked, and you are seeing an \u201c<strong>Enter Windows Product Key<\/strong>\u201d notification asking you to call &#8220;Customer Support: 1-844-459-8882 &#8220;, then your machine is infected with a piece of malware known as <em>Rogue.Tech-Support.<\/em><\/p><div id=\"mwtad112352852\" class=\"gas_fallback-ad_309684--placement_360520\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"3957935887\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-54529\" title=\"Product Key - Customer Support 1-844-459-8882 Scam\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Product-Key-Customer-Support-1-844-459-8882.jpg\" alt=\"Product Key - Customer Support 1-844-459-8882\" width=\"737\" height=\"382\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Product-Key-Customer-Support-1-844-459-8882.jpg 737w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Product-Key-Customer-Support-1-844-459-8882-300x155.jpg 300w\" sizes=\"(max-width: 737px) 100vw, 737px\" \/><\/p>\n<p>This ransomware program displays an \u201cProduct Key &#8211; Customer Support: 1-844-459-8882\u201d lock screen when you start Windows that attempts to scare users into calling a remote tech support number (1-888-414-4284).<br \/>\nThese alerts are shown in such a way as to trick the user into thinking their computer has crashed or that a virus has been detected on the computer. It does this to try and scare the infected user into calling one of the listed numbers in order to receive support. In reality, though, they will only be greeted with people who are trying to sell them unneeded support contracts and services.<br \/>\nWhen you call the number listed in the \u201c<strong>Product Key &#8211; Customer Support: 1-844-459-8882<\/strong>\u201d lock screen , you will be told that your Windows product key is invalid and that you will need to pay $99.99 USD for a new one.<\/p>\n<p>When the &#8220;Product Key &#8211; Customer Support: 1-844-459-8882&#8221; malicious program is installed it will also change a variety of Windows settings. This allows it to display the fake \u201c<strong>Product Key &#8211; Customer Support: 1-844-459-8882<\/strong>\u201d lock screen, which overlaps your entire screen, without fear that you can terminate it.<\/p><div id=\"mwtad2871172626\" class=\"gas_fallback-ad_381396-ad_309691-placement_360566\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"1471373341\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n<p>The text of the &#8220;Product Key &#8211; Customer Support: 1-844-459-8882&#8221; lock screen\u00a0is:<\/p>\n<blockquote><p><strong>Product Key &#8211; Customer Support: 1-844-459-8882<\/strong><\/p>\n<p>Your product key should be on the box that the Windows DVD came in or in an email that shows you bought Windows. The product key looks similar to this:<br \/>\nProduct Key: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX<\/p>\n<p><em>Activate this edition of Windows<\/em><\/p><\/blockquote>\n<p>The &#8220;Product Key &#8211; Customer Support: 1-844-459-8882&#8221; lock screen is a complete scam, and you should not purchase anything from numbers listed in these alerts. If you have already purchased services from them, I would advise you to dispute the charges on your credit card company or bank.<\/p>\n<div id=\"mwtad2751050147\" class=\"gas_fallback-ad_309746-ad_309691-placement_360521\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"4456629336\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><h2 class=\"mt_title\">How to remove &#8220;Product Key &#8211; Customer Support: 1-844-459-8882&#8221; lock screen (Removal Guide)<\/h2>\n<p>This page is a comprehensive guide which will remove the &#8220;Product Key &#8211; Customer Support: 1-844-459-8882&#8221; malware from your computer. Please perform all the steps in the correct order. If you have any questions or doubt at any point,\u00a0<strong>STOP<\/strong>\u00a0and ask for our assistance.<\/p><div id=\"mwtad1411105110\" class=\"gas_fallback-ad_309686-ad_309691-placement_360569\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"6935453015\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n<p style=\"text-align: center;\">To remove the &#8220;Product Key &#8211; Customer Support: 1-844-459-8882&#8221; lock screen, follow these steps:<br \/>\n<a href=\"#safemode\"><strong>STEP 1<\/strong>: Remove the &#8220;Product Key &#8211; Customer Support: 1-844-459-8882&#8221; lock screen<\/a><br \/>\n<a href=\"#malwarebytes\"><strong>STEP 2<\/strong>: Scan your computer with Malwarebytes Anti-Malware<\/a><br \/>\n<a href=\"#hitmanpro\"><strong>STEP 3<\/strong>: \u00a0Scan your computer with HitmanPro<\/a><br \/>\n<a href=\"#zemana\"><strong>(OPTIONAL) STEP 4<\/strong>: Scan your computer with Zemana AntiMalware<\/a><\/p>\n<hr \/>\n<h3 id=\"safemode\" class=\"mt_blue\">STEP 1 : Remove the &#8220;Product Key &#8211; Customer Support: 1-844-459-8882&#8221; lock screen<\/h3>\n<p>In this first step we will remove the &#8220;Product Key &#8211; Customer Support: 1-844-459-8882&#8221; lock screen from Windows. Because there are many versions of this malware, which behave differently, we have provided multiple options to remove the malicious lock screen.<\/p>\n<div style=\"background-color: #f7efa6; color: #6a6641; margin: 5px; padding: 15px;\">Alternatively you can try to get out of the lock screen by typing &#8220;<strong>qwert-yuiop-asdfg-hjklz-xcvbn<\/strong>&#8221; in the main form and click on the &#8220;<em>Activate<\/em>&#8221; button. You will get a confirmation prompt. Close that prompt and you will be sent back to your desktop.<\/div>\n<h4>OPTION 1: Start your computer in Safe Mode with Networking<\/h4>\n<p>If the above options did not work for your machine, then we will need to start the computer in Safe Mode with Networking to bypass the lock screen.<\/p><div id=\"mwtad1917774517\" class=\"gas_fallback-ad_381401-ad_309691-placement_360573\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"5315249587\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n<ol>\n<li>Immediately after the computer is powered on or restarted (usually after you hear your computer beep), tap the <strong>F8 key<\/strong> in 1 second intervals.<br \/>\n<img decoding=\"async\" class=\"size-full wp-image-51038 alignnone\" title=\"Press the F8 Key after you power on your computer\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/F8-Key.png\" alt=\"F8 Key\" width=\"410\" height=\"209\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/F8-Key.png 410w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/F8-Key-300x153.png 300w\" sizes=\"(max-width: 410px) 100vw, 410px\" \/><\/li>\n<li>After your computer displays hardware information and runs a memory test, the <strong>Advanced Boot Options<\/strong> menu will appear.<br \/>\n<img decoding=\"async\" class=\"size-full wp-image-51037 alignnone\" title=\"Advanced Boot Options screen\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/F8-Safe-Mode.png\" alt=\"F8 Safe Mode\" width=\"512\" height=\"384\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/F8-Safe-Mode.png 512w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/05\/F8-Safe-Mode-300x225.png 300w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/li>\n<li>Use the arrow keys to select <strong>Safe Mode with Networking<\/strong> and press <strong>ENTER<\/strong>.<\/li>\n<li>After you have started your machine in <em>Safe Mode with Networking<\/em>, <strong>run a system scan with Malwarebytes Anti-Malware<\/strong> as seen in the below step.<\/li>\n<\/ol>\n<h4>OPTION 2: Remove the malicious lock screen with HitmanPro.Kickstart<\/h4>\n<p>HitmanPro.Kickstart is the solution against ransomware and other persistent malware that has taken your computer hostage or prevents normal computer use.<br \/>\nBecause this infection has locked you out of your computer, we will need to create a bootable USB drive that contains the HitmanPro.Kickstart program. We will then boot the infected machine with the HitmanPro.Kickstart USB drive, and use the program to clean the infection.<\/p>\n<ol>\n<li>Using a &#8220;clean&#8221; (non-infected) computer, please <strong>download HitmanPro<\/strong> from the below link.<br \/>\n<a href=\"https:\/\/malwaretips.com\/blogs\/downloads-hitmanpro\/\" target=\"_blank\" rel=\"noopener noreferrer\"> <strong>HITMANPRO DOWNLOAD LINK<\/strong><\/a> <em>(This link will open a new web page from where you can download &#8220;HitmanPro&#8221;)<\/em><\/li>\n<li>Once HitmanPro has been downloaded on the clean machine, <strong>insert an USB flash drive<\/strong> and <strong>double-click<\/strong> on the file named <strong>HitmanPro.exe<\/strong> (for 32-bit versions of Windows) or <strong>HitmanPro_x64.exe<\/strong> (for 64-bit versions of Windows).<br \/>\nTo create a bootable HitmanPro USB drive, please follow the instructions from this video:<br \/>\n<iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/aBS902Qr0oc?rel=0\" width=\"640\" height=\"360\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/li>\n<li>Once you have created the bootable <strong>HitmanPro.Kickstart USB drive<\/strong>, <strong>insert the USB into the computer infected with the &#8220;Windows Activation Pro&#8221; lock screen.<\/strong><\/li>\n<li>After you have inserted the HitmanPro Kickstart USB drive, boot your machine from the HitmanPro.Kickstart USB as seen in the below video.<br \/>\n<iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/lUNHidkYsDQ?rel=0\" width=\"640\" height=\"360\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/li>\n<li>The malicious lock screen should be removed from your machine. It&#8217;s recommended that you perform a system scan with Malwarebytes and HitmanPro as see in the below steps.<\/li>\n<\/ol>\n<hr \/>\n<h3 id=\"malwarebytes\" class=\"mt_blue\">STEP 2: Scan your computer with Malwarebytes Anti-Malware<\/h3>\n<p>Malwarebytes Anti-Malware is a powerful on-demand scanner which should remove the Product Key &#8211; Customer Support: 1-844-459-8882 ransomware. It is important to note that Malwarebytes Anti-Malware will run alongside antivirus software without conflicts.<\/p>\n<ol>\n<li>You can download <strong>download Malwarebytes Anti-Malware<\/strong>\u00a0from the below link.<br \/>\n<strong><a href=\"https:\/\/malwaretips.com\/blogs\/downloads-malwarebytes-for-windows\/\" target=\"_blank\" rel=\"noopener noreferrer\">MALWAREBYTES ANTI-MALWARE DOWNLOAD LINK<\/a> <\/strong><em>(This link will open a new web page from where you can download &#8220;Malwarebytes Anti-Malware&#8221;)<\/em><\/li>\n<li>Once downloaded, close all programs, then double-click on the icon on your desktop named &#8220;<em>mbam-setup&#8221;<\/em> to start the installation of Malwarebytes Anti-Malware.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-53990\" title=\"Double-click on the mbam-setup to install Malwarebytes Anti-Malware\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Malwarebytes-Icon.jpg\" alt=\"Malwarebytes Anti-Malware Icon\" width=\"176\" height=\"137\" \/><br \/>\nYou may be presented with a <em>User Account Control<\/em> dialog asking you if you want to run this file. If this happens, you should click \u201c<em>Yes<\/em>\u201d to continue with the installation.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-53996\" title=\"Click Yes to install Malwarebytes Anti-Malware\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Malwarebytes-User-Account-Control.jpg\" alt=\"Windows asking permission to install Malwarebytes\" width=\"407\" height=\"297\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Malwarebytes-User-Account-Control.jpg 407w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Malwarebytes-User-Account-Control-300x219.jpg 300w\" sizes=\"(max-width: 407px) 100vw, 407px\" \/><\/li>\n<li>When the installation begins, you will see the <em>Malwarebytes Anti-Malware Setup Wizard<\/em> which will guide you through the installation process.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-54000\" title=\"Click on the Next button to install Malwarebytes\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Malwarebytes-installing.jpg\" alt=\"Malwarebytes Anti-Malware Setup Wizard\" width=\"481\" height=\"363\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Malwarebytes-installing.jpg 481w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Malwarebytes-installing-300x226.jpg 300w\" sizes=\"(max-width: 481px) 100vw, 481px\" \/><br \/>\nTo install Malwarebytes Anti-Malware on your machine, <em>keep following the prompts<\/em> by clicking the &#8220;<strong>Next<\/strong>&#8221; button.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-53991\" title=\"Malwarebytes Anti-Malware final setup screen\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Malwarebytes-Install.jpg\" alt=\"Malwarebytes Anti-Malware setup wizard\" width=\"479\" height=\"365\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Malwarebytes-Install.jpg 479w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Malwarebytes-Install-300x229.jpg 300w\" sizes=\"(max-width: 479px) 100vw, 479px\" \/><\/li>\n<li>Once installed, Malwarebytes Anti-Malware will automatically start and will update the antivirus database. To start a system scan you can click on the &#8220;<strong>Scan\u00a0Now<\/strong>&#8221; button.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-54004\" title=\"Click on the Scan Now button to scan with Malwarebytes\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Malwarebytes-Scan-Now.jpg\" alt=\"Start a scan with Malwarebytes scan\" width=\"529\" height=\"352\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Malwarebytes-Scan-Now.jpg 529w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Malwarebytes-Scan-Now-300x200.jpg 300w\" sizes=\"(max-width: 529px) 100vw, 529px\" \/><\/li>\n<li>Malwarebytes Anti-Malware will now start scanning your computer for malware. When Malwarebytes Anti-Malware is scanning it will look like the image below.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-54005\" title=\"Malwarebytes Anti-Malware while performing a scan\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Malwarebytes-Scanning-for-virus.jpg\" alt=\"Malwarebytes Anti-Malware scanning for malware\" width=\"534\" height=\"356\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Malwarebytes-Scanning-for-virus.jpg 534w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Malwarebytes-Scanning-for-virus-300x200.jpg 300w\" sizes=\"(max-width: 534px) 100vw, 534px\" \/><\/li>\n<li>When the scan has completed, you will be presented with a screen showing the malware infections that Malwarebytes Anti-Malware has detected. To remove the malicious programs that Malwarebytes Anti-malware has found, click on the &#8220;<strong>Remove Selected<\/strong>&#8221; button.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-54006\" title=\"Click on Remove Selected to remove malware\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Malwarebytes-Removing-virus.jpg\" alt=\"To remove malware click on the Remove Selected button\" width=\"530\" height=\"356\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Malwarebytes-Removing-virus.jpg 530w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Malwarebytes-Removing-virus-300x202.jpg 300w\" sizes=\"(max-width: 530px) 100vw, 530px\" \/><\/li>\n<li>Malwarebytes Anti-Malware will now quarantine all the malicious files and registry keys that it has found. When removing the files, <em>Malwarebytes Anti-Malware may require a reboot<\/em> in order to remove some of them. If it displays a message stating that it needs to reboot your computer, please allow it to do so.<\/li>\n<\/ol>\n<hr \/>\n<h3 id=\"hitmanpro\" class=\"mt_blue\">STEP 3: Double-check for malware with HitmanPro<\/h3>\n<p>HitmanPro can find and remove malware, adware, bots, and other threats that even the best antivirus suite can oftentimes miss. HitmanPro is designed to run alongside your antivirus suite, firewall, and other security tools.<\/p><div id=\"mwtad2934412370\" class=\"gas_fallback-ad_381404-ad_309691-placement_381406\" style=\"margin-top: 30px;margin-bottom: 30px;\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7750719144850257\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-7750719144850257\" \ndata-ad-slot=\"8735619847\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>\n<ol>\n<li>You can download <strong>HitmanPro<\/strong> from the below link:<br \/>\n<a href=\"https:\/\/malwaretips.com\/blogs\/downloads-hitmanpro\/\" target=\"_blank\" rel=\"noopener noreferrer\"> <strong>HITMANPRO DOWNLOAD LINK<\/strong><\/a> <em>(This link will open a new web page from where you can download &#8220;HitmanPro&#8221;)<\/em><\/li>\n<li>Double-click on the file named &#8220;<strong>HitmanPro.exe<\/strong>&#8221; (for 32-bit versions of Windows) or &#8220;<strong>HitmanPro_x64.exe<\/strong>&#8221; (for 64-bit versions of Windows).<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-54009\" title=\"'Double-click\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/HitmanPro-Icon.jpg\" alt=\"HitmanPro Icon\" width=\"134\" height=\"124\" \/><br \/>\nClick on the &#8220;<strong>Next<\/strong>&#8221; button, to install HitmanPro on your computer.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-54010\" title=\"Click Next to install HitmanPro\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/HitmanPro-install.jpg\" alt=\"HitmanPro setup process\" width=\"534\" height=\"421\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/HitmanPro-install.jpg 534w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/HitmanPro-install-300x237.jpg 300w\" sizes=\"(max-width: 534px) 100vw, 534px\" \/><\/li>\n<li>HitmanPro will now begin to scan your computer for malware.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-54012\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/HitmanPro-Scan.jpg\" alt=\"HitmanPro scanning for malware\" width=\"529\" height=\"426\" title=\"\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/HitmanPro-Scan.jpg 529w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/HitmanPro-Scan-300x242.jpg 300w\" sizes=\"(max-width: 529px) 100vw, 529px\" \/><\/li>\n<li>When it has finished it will display a list of all the malware that the program found as shown in the image below. Click on the &#8220;<strong>Next<\/strong>&#8221; button, to remove malware.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-54008\" title=\"HitmanPro scan summary. Click Next to remove malware\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/HitmanPro-detected-malware.jpg\" alt=\"HitmanPro detected malware\" width=\"530\" height=\"426\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/HitmanPro-detected-malware.jpg 530w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/HitmanPro-detected-malware-300x241.jpg 300w\" sizes=\"(max-width: 530px) 100vw, 530px\" \/><\/li>\n<li>Click on the &#8220;<strong>Activate free license<\/strong>&#8221; button to begin the <em>free 30 days trial<\/em>, and remove all the malicious files from your computer.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-54011\" title=\"Click on the Activate free license button\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/HitmanPro-remove-malware.jpg\" alt=\"Activate HitmanPro to remove malware\" width=\"528\" height=\"420\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/HitmanPro-remove-malware.jpg 528w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/HitmanPro-remove-malware-300x239.jpg 300w\" sizes=\"(max-width: 528px) 100vw, 528px\" \/><\/li>\n<\/ol>\n<hr \/>\n<h3 id=\"zemana\" class=\"mt_blue\">(OPTIONAL) STEP 4: Scan your computer with Zemana AntiMalware<\/h3>\n<p>Zemana AntiMalware is a powerful utility which will remove Product Key &#8211; Customer Support: 1-844-459-8882 malware.<\/p>\n<div style=\"background-color: #f7efa6; color: #6a6641; margin: 5px; padding: 15px;\"><strong>This step should be performed only if your issues have not been solved by the previous steps.<\/strong><\/div>\n<ol>\n<li>You can download <strong>Zemana AntiMalware<\/strong> from the below link:<br \/>\n<a href=\"http:\/\/download.zemana.com\/api\/products\/antimalware\/?PartnerID=189\" target=\"_blank\" rel=\"noopener noreferrer\"> <strong>ZEMANA ANTIMALWARE DOWNLOAD LINK<\/strong><\/a> <em>(This link will start the download of &#8220;Zemana AntiMalware&#8221;)<\/em><\/li>\n<li>Double-click on the file named &#8220;Zemana.AntiMalware.Setup.exe&#8221; to start the installation of Zemana AntiMalware.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-54015\" title=\"Double-click on the Zemana AntiMalware to instal it\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Zemana-AntiMalware-Icon.jpg\" alt=\"Double-click on the Zemana AntiMalware to instal it\" width=\"140\" height=\"139\" \/><br \/>\nYou may be presented with a <em>User Account Control<\/em> dialog asking you if you want to run this file. If this happens, you should click \u201c<em>Yes<\/em>\u201d to continue with the installation.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-54020\" title=\"Click Yes to install Zemana AntiMalware\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Zemana-AntiMalware-UAC.jpg\" alt=\"Zemana AntiMalware UAC\" width=\"374\" height=\"281\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Zemana-AntiMalware-UAC.jpg 374w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Zemana-AntiMalware-UAC-300x225.jpg 300w\" sizes=\"(max-width: 374px) 100vw, 374px\" \/><\/li>\n<li>Click on the &#8220;<strong>Next<\/strong>&#8221; button, to install Zemana AntiMalware on your computer.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-54019\" title=\"Zemana AntiMalware setup process\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Zemana-AntiMalware-Setup.jpg\" alt=\"Zemana AntiMalware installation\" width=\"480\" height=\"365\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Zemana-AntiMalware-Setup.jpg 480w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Zemana-AntiMalware-Setup-300x228.jpg 300w\" sizes=\"(max-width: 480px) 100vw, 480px\" \/><\/li>\n<li>When Zemana AntiMalware will start, click on the &#8220;<strong>Scan<\/strong>&#8221; button.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-54017\" title=\"Click on the Scan button to perform a system scan\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Zemana-AntiMalware-Scan.jpg\" alt=\"Scan computer with Zemana AntiMalware\" width=\"527\" height=\"362\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Zemana-AntiMalware-Scan.jpg 527w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Zemana-AntiMalware-Scan-300x206.jpg 300w\" sizes=\"(max-width: 527px) 100vw, 527px\" \/><\/li>\n<li>Zemana AntiMalware will now scan computer for malicious files. This process can take up to 10 minutes.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-54018\" title=\"Zemana AntiMalware scanning for malware\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Zemana-AntiMalware-Scanning-for-Malware.jpg\" alt=\"Zemana AntiMalware performing a scan\" width=\"527\" height=\"355\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Zemana-AntiMalware-Scanning-for-Malware.jpg 527w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Zemana-AntiMalware-Scanning-for-Malware-300x202.jpg 300w\" sizes=\"(max-width: 527px) 100vw, 527px\" \/><\/li>\n<li>When Zemana AntiMalware has finished it will display a list of all the malware that the program found. Click on the &#8220;<strong>Next<\/strong>&#8221; button, to remove the malicious files from your computer.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-54016\" title=\"Click Next to remove malware found by Zemana AntiMalware\" src=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Zemana-AntiMalware-Remove-Malware.jpg\" alt=\"Zemana AntiMalware removing malware\" width=\"529\" height=\"352\" srcset=\"https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Zemana-AntiMalware-Remove-Malware.jpg 529w, https:\/\/malwaretips.com\/blogs\/wp-content\/uploads\/2016\/08\/Zemana-AntiMalware-Remove-Malware-300x200.jpg 300w\" sizes=\"(max-width: 529px) 100vw, 529px\" \/><br \/>\nZemana AntiMalware will now remove all the detected malicious files, and at the end a system reboot may be required to remove all traces of malware.<\/li>\n<\/ol>\n<hr \/>\n<p>Your computer should now be free of the <em>Product Key &#8211; Customer Support: 1-844-459-8882<\/em> lock screen.<br \/>\nIf you are still experiencing problems while trying to remove Product Key &#8211; Customer Support: 1-844-459-8882 virus from your machine, please start a new thread in our <strong><a title=\"Free Malware Removal Support\" href=\"http:\/\/malwaretips.com\/forums\/malware-removal-assistance.10\/\" target=\"_blank\">Malware Removal Assistance<\/a><\/strong> forum.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If your computer is locked, and you are seeing an \u201cEnter Windows Product Key\u201d notification asking you to call &#8220;Customer Support: 1-844-459-8882 &#8220;, then your machine is infected with a piece of malware known as &#8230; <\/p>\n<p class=\"read-more-container\"><a title=\"Remove Product Key &#8211; Customer Support: 1-844-459-8882 (Support Scam)\" class=\"read-more button\" href=\"https:\/\/malwaretips.com\/blogs\/remove-product-key-customer-support-1-844-459-8882\/#more-54527\" aria-label=\"Read more about Remove Product Key &#8211; Customer Support: 1-844-459-8882 (Support Scam)\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":54528,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2727],"tags":[],"class_list":["post-54527","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ransomware","masonry-post","generate-columns","tablet-grid-50","mobile-grid-100","grid-parent","grid-50","resize-featured-image"],"_links":{"self":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/posts\/54527","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/comments?post=54527"}],"version-history":[{"count":0,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/posts\/54527\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/media\/54528"}],"wp:attachment":[{"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/media?parent=54527"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/categories?post=54527"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/malwaretips.com\/blogs\/wp-json\/wp\/v2\/tags?post=54527"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}